august 2010 - state of the art it for small cities
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STATE OF THE ART IT FOR SMALL CITIES
Tim HowellInformation Services Director
City of South Padre Island
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Agenda Introduction Objectives Business Culture Key Areas of Focus Technology Terminology Alternative Funding & Solutions State of the Art IT in Action Further Education
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Introduction Technology Consultant Municipal Experience
City of Hutto City of South Padre Island
Awards TAGITM Project Excellence Award (2007) Best of Texas Excellence in Project Delivery (2008) 5 Website Awards (2008-2009)
Affiliations Toastmasters Project Management Institute Texas Association of Governmental IT Managers 2009 State of Texas Information Technology Strategic
Advisory Committee 2010 TML General Government Committee
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Introduction
ORGANIZATION SIZE
TECHNOLOGY INITIATIVES
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Objectives
1. Any organization can be a technology innovator.
2. Technology does not have to be expensive.
3. Technology provides us with the tools to do our jobs…
Cheaper Faster Better
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Business Culture
Making Technology a priority
Review Process Big Projects vs. Small Projects
Collaborate Internal External
Create a Culture of Technology Innovation
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Technology Lifecycle
IdentifyNeed
Research
ProcureImplement
Evaluate
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Culture of Technology Innovation
Make technology training mandatory and provide certificates of achievement.
Provide a channel to provide ideas and comments without being criticized.
Require everyone to use technology and participate in activities that require innovative thought.
-Recognize Achievements of All Sizes-
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Questions?
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Key Areas of Focus
GOV 2.0 Online Communications Transparency Real Time Information Community Building
Green Technology Recyclable Material Energy Efficiency
Compliance Records Retention Discovery
Mobility Remote Workforce Field Services
Organizational Effectiveness Administration Business Alignment Process Improvement Planning
Disaster Preparation Backup and Recovery Redundancy
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Technology Terminology
On-Premise / Traditional Mobile Technology Shared Technology Green Technology Free / Freemium Web 2.0 / Gov 2.0 Open Source Software as a Service (SaaS) Cloud Computing
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Technology Terminology
On-Premise / Traditional Mobile Technology Shared Technology Green Technology Free / Freemium Web 2.0 / Gov 2.0 Open Source Software as a Service (SaaS) Cloud Computing
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Could Computing
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Cloud Computing Benefits
Available Anytime and Anywhere
Easy to Deploy New Applications
Low Cost and Easy to Expand
No Servers Required On Premise
Support and Maintenance Included
Try with Minimal or No Investment
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Cloud Computing Drawbacks
Security and Ownership Concerns
Requires Access to the Internet
Ability to Customize and Integrate
Minimal Government Solutions
http://www.Apps.gov
http://www.google.com/apps/intl/en/government/index.html
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Alternative Funding
Cost Avoidance Energy Efficiency Process Improvement Organizational Structure
Beta Testing / Piloting Sell your agency Don’t be afraid to try
Free and Cheap Solutions
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Alternative Solutions
Open Source Cloud Computing Software as a Service Out of the Main Stream Shared Equipment Collaboration
Departmental Other Agencies
Don’t forget the ROI Non-Departmental Exciting vs. Effective One size does not fit all
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Questions?
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City of Hutto Overview Growth
Fastest in the State from 2000 - 2008 2000 Population – 1205 2008 Popluation – 17,000+
Staff Approximately 80 Full Time Employees IT Division Started in Fiscal Year 2007 Hired Second IT Employee in 2008 Technology Committee
IT Budget 2007 - $98,080 2008 – $286,931 2009 – $219,700 2010 – $191,056 (Estimated)
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Thin Clients and Terminal Services
Overview Pros
Ease of Administration Reduced Electricity Costs Longer Life Expectancy Improved Security
Cons Limited Functionality Knowledgeable IT Staff Staff Perceptions
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Web 2.0 / Gov 2.0 Improvements
Improved City Website User Friendly Handheld Device Access Submit Questions and Requests Online Crime Tracking and Case Entry Really Simple Syndication (RSS) Utility and Ticket Payments Calendar of Events Notifications
Newsletters Job Postings
Facebook (454) Twitter (520) Flickr Mayor Blog
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City of Hutto Public Safety
Public Safety Hand Held Ticket Writers
Interfaces Court Application Records Management System
Police Car Access Broadband Cards
Texas Law Enforcement Telecommunications System (TLETS) Integration
Secure FTP
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City of Hutto Projects
Other Major Projects Automated Meter Reading Serial Control and Data Acquisition (SCADA)
on City Water Towers Voice Over Internet Protocol (VOIP) Phones Microsoft Enterprise Agreement Centralized IT Infrastructure
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City of Manor – QR Codes
What are QR Codes? Benefits
Real Time Info Engage Community Physical Hyperlinks
Uses Capital Project Information Facility Reservations City Information
Future Uses…
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City of Manor – Manor Labs
What is Manor Labs Purpose
Innovation Engagement Collaboration
Platform Process
http://www.youtube.com/watch?v=swgcNNv2cOA&feature=player_embedded
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Questions?
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Free Services Evernote
http://www.evernote.com
Tungle.me http://www.tungle.me
Alerts/Notifications Google Alerts
http://www.google.com/alerts
Slide Share http://www.slideshare.net/
Huddle www.huddle.net
IdeaScale www.ideascale.com
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Further Education
Government Technology Magazine
Texas Association of Government Information Technology Managers
Blogs www.TimHowell.net www.GovFresh.com
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Questions and Comments
Thank You,Tim Howell
Information Services DirectorCity of South Padre Island
http://www.TimHowell.net