august 2015lemontreehotels.in/images/ponytalesaug2015.pdf · 2015-09-22 · dehradun. purulia is a...

August 2015

We have also signed a 51 key LTH hotel at Purulia, West Bengal. The Hotel will be situated adjacent to and on top of the best mall in the city-similar to LTH Dehradun. Purulia is a growing industrial town-2 hour’s drive from Ranchi airport and an overnight train journey to/from Kolkata.

Stepping in the North-East, Carnation Hotels signed for a 60 key Lemon Tree Hotel in Gangtok. The hotel is just a 4 hour drive away from both the airports and the railway station. Nestled amidst the peaks of Himalayas, this beautiful town is high on adventure tourism.

We are Going Places with Lemon Tree Hotels & Carnation Hotels Sign multiple contracts to manage hotels across new destinations in India.

We made a foray into Jammu, the winter capital of J&K by signing a management contract for a 50 key hotel in Jammu. The hotel is situated in the city centre opposite the Jammu Railway station and is expected to open in December 2016.

Carnation Hotels signed an agreement to manage a 72 key hotel/apartment hotel at Tarudhan Valley, Manesar,Gurgaon. The hotel block has 52 keys and an additional 20 villa apartments, near the hotel block. It is situated within the Tarudhan Golf Complex. The hotel’s restaurant and bar, overlooks the Golf course and has three conference halls, a spa, multiple sports courts, kids zone & a fitness centre.

The 69th independence day was celebrated with great fervor and zeal across 27 hotels in 16 cities. The staff rejoiced with the unfurling of the tricolor flag, cultural events, visit to charities and freedom themed buffet.

Lemon Tree Celebrates the Spirit of Independence

Harsha Bhogle, the famous cricket commentator and journalist, along with his wife, Anita Bhogle conducted a workshop at LTHAR named ‘Winning Ways with Harsha Bhogle and Anita Bhogle’. The seminar provided a great learning opportunity for the listeners and revolved around how to counter failures in different situations, handling people of various mindsets, importance of team work and making the best out of every situation. He was smitten by the picturesque property and its food.

Top Mentions

Lovely guest feedback letters

Meet our in operations who got the maximum appreciation from guests on TripAdvisor & GSTS for their refreshing service Naveen Kumar F&B Service RFHDL 228 Vijay Sharma F&B Service RFHDL 205 Yadab Subedi Front Office LTHAH 124 Noor Front Office RFHJP 112

Priyanka Sharma Front Office RFHDL 110

Meet our in sales who have garnered the maximum revenue from room nights and put up a truly spirited performance. Location Room Nights | Income(lacs)

Gaurav Malik Cluster 1-Delhi 2,835 | 61.89L Praveen Kumar Cluster 1-Hyd 2,494 | 59.78L Eleazar Prakash Cluster 1-Hyd 1,971 | 58.43L Nagesh Yeldi Cluster 1-Hyd 2,342 | 47.15L Rohit Chopra Cluster 1-B'lore 1,594 | 44.54L

The Top 5 Rockstar Performers have been rewarded for their exceptional performance this month. It is also noteworthy to mention Charushree, who has already bagged the monetary reward for this quarter and hence is not featuring in the Rewards list.

LTPGN1 RFHHY

LTHCN2

From LTHWF Files Prasanna Kumar, made up for the staff shortage at LTHEC by attending to the responsibilities of his counterparts in the maintenance department, as many were down with Dengue fever. The sudden crisis saw an act of camaraderie from the former LTHEC employee as he extended a helping hand for five straight days. Way to go Prasanna!

From LTHGB Files Sukomal Mahata, while cleaning a room after check-out found a precious ring that a guest had left back. He immediately informed the Front Desk about the same and had it handed over to the guest a week later. We are proud of you Sukomal.

From LTPBL1 Files Biswajit Ray, while doing laundry found 10,000 rupees in a guest’s trousers. Worried that guest would be anxious, he without wasting another moment, sourced the guest’s contact details and handed over his hard earned money to him. You make us proud, Biswajeet!

From LTHCN2 Files N. Suresh and Praveen VK, worked perfectly in tandem with each other. Going above and beyond their call of duty they doubled up as a valet and FO executive respectively, during rush hours at the hotel. In order to maintain the smooth flow of processes and delight the guests, they came forth and helped their colleagues when they needed it the most. Three cheers to you Suresh and Praveen!

From LTHCN2 Files Srinivasan R., day-in and day-out proves that he is an asset to our organisation. He single handedly has been managing the upkeep & maintenance of the lobby and has voluntarily taken up continuous night shifts. In his free time, he also acts as an inspiring mentor to many. Kudos to you Srinivasan!!

LTABR: In High Spirits LTH

CD

: C

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Un

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RFH

JP

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LTHCN: All Geared Up

LTHHP: Minds at Work

Lemon Tree Premier

Lemon Tree Hotels

Red Fox Hotels

Total Group

Total Revenue (Rs Lakhs)

RPD


RPD


RPD


RPD

LTPBL1 240 150

LTPGN1 128 68

LTPHY1 63 198

LTPJP1 61 52

LTPDL1 338 200

RFHED 63 65

RFHJP 61 83

RFHHY 103 116

RFHDL 154 177

Total 2643 2125

FINANCIAL PERFORMANCE FOR

August 2015

LTHAH 70

LTHAR 103

LTHEC 184

LTHCD 88

LTHCN 147

LTEDM 52

LTABR 61

LTHUV 48

LTHIN 88

LTVLR 30

LTHHP 108

LTHWF 120

LTHDN 65

LTHCN2 101

LTHGB 150

LTHVD 18

58

59

128

67

90

42

28

38

68

17

101

106

38

45

131

11

GSTS FOR AUGUST

2015

Lemon Tree Premier

Lemon Tree Hotels

Red Fox Hotels

Overall Scores

Overall Scores

Overall Scores

Overall Satisfaction



Value For Money

Value For Money

Value For Money

Will You Recommend

Will You Recommend

Will You Recommend

Will You Return

Will You Return

Will You Return

LTPBL1 90.81% 92.34% 87.88% 92.15% 90.90%

LTPGN1 89.91% 91.48% 89.22% 92.84% 90.65%

LTPHY1 90.28% 91.65% 89.38% 93.73% 93.24%

LTPJP1 90.09% 90.77% 89.77% 89.72% 87.70%

LTPDL1 90.54% 93.37% 90.58% 93.37% 89.74%

LTHAH 92.66% 93.65% 90.44% 95.08% 94.22%

LTHAR 91.06% 91.90% 90.48% 93.58% 93.22%

LTHEC No GSTS

LTHWF 92.25% 94.11% 92.59% 93.95% 92.49%

LTHCD 93.31% 94.58% 91.25% 94.76% 93.94%

LTHCN 86.01% 86.44% 79.80% 85.59% 84.36%

LTEDM 92.52% 95.89% 91.49% 95.95% 96.48%

LTABR 91.63% 91.78% 89.83% 93.12% 90.87%

LTHUV 85.87% 88.33% 81.96% 89.34% 88.50%

LTHIN 92.10% 92.47% 91.56% 95.92% 96.02%

LTVLR 88.65% 90.17% 81.37% 90.60% 89.32%

LTHHP 84.12% 84.79% 84.72% 88.57% 88.11%

LTHDN 93.77% 95.04% 90.91% 95.58% 93.60%

LTHCN2 90.32% 90.75% 85.27% 90.95% 91.30%

LTHGB 89.97% 90.32% 88.75% 91.83% 90.36%

RFHED

93.54%

95.67%

94.60%

94.38%

94.64%

RFHJP 89.50% 90.97% 90.71% 92.51% 90.89%

RFHHY 92.25% 93.74% 91.54% 94.70% 94.18%

RFHDL 92.28% 91.94% 90.32% 91.54% 90.80%

Hotel

Target hours till August

Actual hours till August

LTP

LTPGN1 1485 1495

LTPBL1 1485 1801

LTPHY1 1485 1912

LTPJP1 1980 2463

LTPDL1 1980 2059

TOTAL LTP 8415 9730

LTH

LTHUV 891 1208

LTABR 1188 1302

LTHHP 891 926

LTEDM 990 1219

LTVLR 693 778

LTHAR 990 1078

LTHIN 1881 1977

LTHCN2 693 699

LTHCN1 1089 1550

LTHEC 990 1014

LTHAH 990 998

LTHWF 990 997

LTHCD 891 891

LTHDN 792 934

LTHGB 1188 1257

TOTAL LTH 15147 16828 RFH

RFHJP 990 1190

RFHED 1188 1231

RFHHY1 1485 1776

RFHDL1 1386 1841

TOTAL RFH 5049 6037

TOTAL GROUP 28611 32595

Swachh Bharat Ticker

LTPHY1, LTHGB and RFHHY celebrated smiley week from 10th to 16th August,

wherein the three hotels were dressed with smiling stickers and balloons with an aim to

spread warm and friendly smile across the city. The hotel staff also shared their joy by

spending some quality time with Adhrsha Balya Vedika, an orphanage, wherein they

distributed sweets and chocolates to bring up a smile upon the kids innocent faces.

LTPBL1 in association with ‘Gift your Organ Association’ organized an organ

donation camp wherein many of our hotel staff pledged to donate their viable

organs to the needy. Indeed a selfless act by LTPBL1 to serve the society. You fill

our hearts with pride!

LTHAR conducted ‘Bokwa’ sessions for the employees at the hotel. It is an innovative exercise class inspired by a South African dance form. It's meant to be an effective total body workout. Everybody enjoyed the session and learnt some new moves.

LTHHP brightened up its back of the office area by refurbishing its locker facility for its employees. A necessity for all, the refreshing new avatar of the locker rooms is much appreciated by the entire hotel staff.

RFHDL inaugurated a dedicated bicycle parking space to facilitate its employees & spread the ‘Get Fit’ initiative. It is also aimed at encouraging the staff to opt for a greener mode of transportation.

LTP Idol finale came to a glitzy end and saw various spellbinding performances. The event also saw a spunky dance routine as a filler by the Southern Tigers led by Maahesh Aiyer. The title of LTP Idol and the sparkling trophy was bagged by Hemaabh Khurana for his impressive overall performance. List of winners is as below:

The Southern Region Hotel Managers meet was held at LTPHY1. The ‘Southern Tigers’ lead by their COO, Maahesh Aiyer, had several interactive sessions and learnt from each others experiences and good practices.

Category Winner Runner-up

Singing Hemaabh Khurana | CORP

Sandeep K. Singh | LTPHY1

Dance Hemraj Gurung | LTHWF

Sarita Thakur | LTPHY1

Photography Chef Maruti | LTPHY1

Animesh Mitra | LTPHY1

Lemon Tree Hotels was the proud hospitality partner for the 2nd year in a row with Airtel Hyderabad Marathon. The marathon was the first in many ways. To start with, it had 98 runners from across India as a part of the ‘Get Fit’ drive in various categories which spread out over two days. Categories were 5K, 21K and 42K marathon. A certificate was awarded to all the participants and it is indeed praiseworthy that Nikhil Sharma, COO, Lemon Tree Hotels, East-Centre-West and Kishore Kumar from RFHDL completed the 42K run.

august 2015lemontreehotels.in/images/ponytalesaug2015.pdf · 2015-09-22 · dehradun. purulia is a...

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