australasian talent conference 2013 - boosting productivity through effective workforce planning
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Jenny Hoystead and Tony Wallace present at the 2013 Australasian Talent Conference in Sydney. Jenny and Tony are Senior Associates at Workforce Planning Australia. They presented their frameworks for boosting productivity through effective workforce planning. Find out more about the Australasian Talent Conference at www.atcevent.comTRANSCRIPT
Boosting Productivity throughEffective Workforce Planning
11.30am – 12.15pm 30 May 2013
Tony Wallace and Jenny Hoysted© This information is the property of ATC Events and may not be reproduced or used without attribution
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Workforce PlanningThe goal is to make workforce planning a business tool that adds value
Workforce Planning is defined as positioning the right people in the right jobs to deliver organisational capability.
It’s about taking the steps today to make sure you have the right people to execute your strategy tomorrow.
Strategic workforce planning enables informed decisions about recruiting, talent acquisition, staff development and deployment of resources.
This breakout session will provide a case study on how you can boost your organisation’s productivity using effective workforce planning strategies.
Boosting productivity through effective workforce planning
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What is Productivity? How can it be Increased?
Productivity is simply the ratio of outputs to inputs.
Productivity could be increased in one of five ways.
Boosting productivity through effective workforce planning
Productivity Outputs Inputs
Increase () Increase () Decrease ()
Increase () Increase () No Change
Increase () Increase () Increase ()
Increase () No Change Decrease ()
Increase () Decrease () Decrease ()
Each business or organisation will have a motivation or desire to opt for one or more of these cases depending on their strategy and market position.
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Is Our Productivity Good Enough?
Australia was ranked 51 out of 52 in terms of productivity.
Is this good enough? Perhaps not.
How do we improve?
This requires new thinking, and different approaches from all parts of the economy, including:
• Government
• Unions and Professional Associations
• Employers
• Employees
Boosting productivity through effective workforce planning
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Good Public Policy to Boost Productivity
Boosting productivity through effective workforce planning
Government• Skills and Education• Industrial Relations• Policy
Employees• Provide labour• Provide capacity• Provide knowledge• Consumers
Firms and Employers
• Goods and Services• Satisfy consumers• Add Value, Growth
• Less Red Tape
Unions• Workers rights
• Conditions, OHS• Advocacy
Policy FrameworkConditions to
Drive Productivity
Mutual obligations between employers and employees
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Boosting productivity through effective workforce planning
Bersin Predictions for 2013Evolution of HR
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Boosting productivity through effective workforce planning
The Challenge?Six related drivers are affecting corporate challenge and HR
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Boosting productivity through effective workforce planning
The Agile Management modelMany workplaces are rethinking their entire management model
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Boosting productivity through effective workforce planning
Why Analytics?2013 is a tipping point year when it becomes necessary
We have clearly entered an economy in which talent is considered a critical and scarce commodity. Enter the world of “data-driven people decision-making.”
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Research The Institute for Corporate Productivity Study
Boosting productivity through effective workforce planning
Only a third of companies are integrating workforce planning with business strategy development
Most companies don’t consider workforce planning while developing the business strategy
The majority of high performance organisations conduct workforce gap analysis
Scenario planning is scarce but impactful
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Boosting productivity through effective workforce planning
ResearchThe Australian Public Service 2010-11 State of the Service Report
The status of workforce plans by percentage by agency - 36% indicated they had no workforce plan, 37% indicated they were developing a workforce plan, 11% indicated they had workforce plans for part of the agency and 15% indicated they had an agency-wide workforce plan.
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ResearchRandstad World of Work Report 2013
Boosting productivity through effective workforce planning
Almost half (47%) of Australian businesses fail to look one year into the future when considering the workforce needs.
13% consider a two year window
The two biggest human capital challenges expected to hamper business success over the next12 months are:
increasing workplace performance and productivity and
retaining top performers
52% of employers rate their ability to meet workforce challenges as average or poor
54% of Australian businesses spend less than 10% of their strategic planning time on people issues
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Research Deloitte Human Capital Trends 2013
Boosting productivity through effective workforce planning
Leaders who are able to balance their people’s needs with their business needs can be a step ahead of the competition in the race for talent.
Often what’s good for employees can also be good for companies.
Common for all generations is a desire for more workplace flexibility.
Employees need to learn to connect and disconnect from work.
Engage in a dialogue with workers and listen.
Workplace flexibility has vast potential to increase engagement and productivity.
These themes are common and consistent with the discussions that have occurred at this conference.
Workforce Planning
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Effective workforce planning requires three conditions it:
1. is continual
2. extends beyond the current business budget cycle
3. must be aligned to the organisational strategy
In today’s world organisations must be adaptable to change and shifting demands.
Done poorly, workforce planners get lost in the process and drown in data. Well executed, there is people advantage resulting in productivity for the business.
Boosting productivity through effective workforce planning
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Boosting productivity through effective workforce planning
What is Workforce Planning ?Defining workforce planning is important – it is different from resource schedules or rosters
Workforce Planning is defined as a continual process seeking to align the individual’s and organisation’s needs and priorities to achieve business objectives.
Put simply:
Where are you now in relation to your workforce ? (Current state)
Where do you hope to be? (Future state)
How will you get there? ( Workforce Development Action Plan)
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Boosting productivity through effective workforce planning
Why Workforce Planning is Needed? Effective workforce planning is needed to support changes in the strategic direction
Workforce planning helps organisations to achieve their mission and goals. There are multiple reasons why workforce planning may be needed by an organisation. To:
Address the key priorities and outcomes
Enable flexibility and agility of the workforce
Support emerging issues that arise
Increase productivity
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Boosting productivity through effective workforce planning
Who is Doing Workforce Planning Well?
Our observations are that organisations are at different maturity levels in workforce planning, but no single organisation stands out.
Some do operational workforce planning well (e.g. Rostering and resource planning) and some do strategic workforce planning well.
Understanding workforce planning processes, including building a value chain, are more important than acquisition of tools.
Lessons from one organisation may not necessarily translate to another organisation, particularly if the environment and business sector are different.
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Case Study
Boosting Productivity through effective Workforce Planning
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Case Study – Government Agency: Systems Approach
Boosting Productivity through effective Workforce Planning
Finding Our People• Attraction and
Recruitment• Contingent Workforce• Talent Systems
Growing Our People• Learning and
Development• Career Pathways and
Management• Building Leaders
Deploying Our People• Internal Placement• Redeployment to
Surge Positions• Backfill of Key Roles
Holding Our People• Retention• Succession Planning• Retirement Support
Strategic Workforce Decisions
Org
an
isati
on
Desig
n
Technology
Valuing Our People• Diversity• Equity• Fairness
Workforce Planning informs decisions about recruiting, developing, deploying and retaining people. These aspects must be considered together as opposed to being treated separately. Workforce planning provides this “glue” to create a better system.
Demand (organisational needs) and Supply (talent pool) levers should be used together.
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Contact Us:
Workforce Planning Australia55 Swanston StreetMELBOURNE VIC 3000(03) 9206 8000
Jenny Hoysted Tony Wallace
Senior Associate Senior Associate
0418 611 [email protected]
0427 039 [email protected]
http://au.linkedin.com/pub/jenny-hoysted/2b/375/703/ http://au.linkedin.com/pub/tony-wallace/26/30a/540/
© This information is the property of ATC Events and may not be reproduced or used without attribution