Australian Open 2018

Wednesday 10 January–Sunday 28 January 2018

Umpires' Guide

Please find included in this handbook information to assist you with your duties and procedures for the tournament, and other useful information related to your work as an Official at the Australian Open.Whether this is your first experience of the Australian Open or you have been many times before, the excitement is the same.How privileged we are to be an important part of arguably the greatest sporting event in Australia, and one of only four Grand Slams of Tennis.

For most of January the eyes of the world are on Melbourne Park as the greatest tennis players ply their trade, in order to be acclaimed as a Grand Slam Champion.As Officials it is therefore incumbent upon us to perform at our peak. A huge responsibility - but one which we can all meet.Our performance both on and off the court will achieve our aim of making AO 2018 the best AO ever, and as a team we will do that.Make new friends with your fellow officials from the 30 or so countries attending the Open. Enjoy yourself with the knowledge that you played your part in the success of AO 2018.We trust you will have a wonderful time.

Brian Grace Chief of Umpires

Welcome to AO2018 Table of Contents

Meet the team 4-6

In the Officials’ Office 4-5

Outside the Office 6

Important Numbers 6

Meetings 9-10

Maps 13-18

Melbourne Park 14

Hisense Arena (Umpires’ Office) 15

RLA and Show Courts 16

Player toilets & quiet areas 19

General Facilities 21

Chair Umpires 23-33

Reporting for work 24

Match Prep & Play 25-27

Match Formats 29

Tournament Control Procedures 30–32

Line Umpires 32

Line Umpires 35-41

Reporting & Meetings 36

General Duties 37–39

Evaluation and Allocations 40-41

Line Umpire Rating Scale 43-44

Squad Leaders 47–49

Code Of Conduct 51-55

Line Umpire CoachKirsty Marnane

Line Umpire CoachJean Ringham

Line Umpire CoachRussell Seeney

Chief of OfficialsBrian Grace

Officiating AdministratorStuart Ginn

Deputy Chief of OfficialsCheryl Jenkins

Chief's AssistantDi Larkin

Chief's AssistantGlenn Toland

Officiating ManagerAsitha Attygala

Officiating CoordinatorHolly Petersen

Line Umpire CoachRosemary Goodman

Line Umpire CoachIan Bray

Front DeskBob Strachan

Front DeskLee Stringer

Meet the teamIN THE OFFICIALS’ OFFICE

Office Administration SupportRosemary Grace

Head of Tournaments & Officiating Isabelle Gemmel

54

OUTSIDE THE OFFICE

Tournament Director Craig Tiley

Referee Wayne McKewen

Grand Slam Supervisors

Tony ChoAndreas EgliStefan FranssonSoeren FriemelAndrew JarrettDonna KelsoPam WhytcrossClare Wood

Junior Referee Kerrilyn Cramer

Assistant Junior Referee Scott Ray Martin Oosthuysen

Assistant Wheelchair Referee Mark Crawley Phillip Goodman

IMPORTANT NUMBERS

Chief of Umpires 03 9914 4678

Umpires’ Office 03 9914 4679

Australian Open Office 03 9914 4400

Quest Southbank 03 9694 5600

Quest Abbotsford 03 9426 1800

Breakfree on Collins 03 9657 2000

The Sebel/Grand Mercure Docklands 03 9641 7500

76

Meetings

9

Meetings

ORIENTATIONFirst Time AO officials are requested to attend at the Umpires' Office (HISENSE ARENA).Session 1 (Officials working Qualifying) Date: Tuesday, Jan 9 Time: 2pmSession 2 (Officials working Main Draw only) Date: Sunday, Jan 14 Time: 2pm

REVIEW OFFICIALS' MEETINGAll Review officials are required to attendDate: Sunday, January 14 Report Time: 2.30pm Meeting Location: Chief of Umpires' Office, Hisense Arena Basement

AO2018 BRIEFING - QUALIFYINGALL officials working on Wednesday, January 10, are required to report on time and attend the briefing.Date: Wednesday, January 10Report Time: 8.30am at the Umpires' Lounge, Hisense Arena Basement.

AO2018 BRIEFING - MAIN DRAWALL officials working Monday, January 15, (excluding those scheduled on night session) are required to report on time and attend the briefing.Date: Monday, January 15Report Time: 9am at the Umpires' Lounge, Hisense Arena Basement.

1110

Maps

13

3D GROUNDS MAP

TRANSPORT

15 14

13

10

118

7

16

17

18

19

20

21

22

23

24 25 26 27 281 2 3 4

5 6 7 8

5

SHOWCOURT 3

WILLIAM BARAK BRIDGE

SHOWCOURT 2

ROD LAVERARENA

NATIONALTENNIS CENTRE BUS

PARKGRAND SLAMOVAL

AO HIGHSTREET

MARGARETCOURTARENA

12

ROD LAVER ARENA

TRAM STOP

TANDERRUM BRIDGE

HISENSE ARENA

TRAM STOP

EASTERN PLAZA

ENTRANCE

YARRA RIVER

BATMAN AVENUE

OLYMPIC BOULEVARD

THE GLASSHOUSE

OLYMPIC BOULEVARD

BRUNTON AVENUE

JOLIMONT ROAD

GARDENSQUARE

THE GREEN

MCG

YARRA PARK

AOFESTIVAL

RICHMOND STATION

AO FESTIVAL ENTRANCE

AO LIVE STAGE

HISENSEARENA

GRAND SLAM OVAL ENTRANCE

GARDENSQUARE

ENTRANCE

EM

IRA

TE

S S

KY

DE

CK

FLINDERSSTREETSTATION

AOBALLPARK

TRANSPORT

Bike parking

Bus pick up/drop off zone

Parking

Pick up/drop off zone

Taxi rank

Train station

Tram stop

Water taxi

SHOPPINGAO Fan Shop*This map is subject to change.

AMENITIESAccessible lift

Accessible toilets

ATM

Changing places

Cloaking

First aid

Giant video screen

Informationbrought to you by

Lost and Found

Male & female toilets

Outdoor seating

Partner and HospitalityConcierge & VIP Shuttle

Partner and HospitalityConcierge Desk

Partner and Hospitality Entrance

Ticket sales & ticket collection

AO FESTIVALUPPER TERRACEAO Festival BarBiggie SmallsCanadian Club Racquet ClubDoughnut TimeGingerboyHunky Dory Fish & ChipsHuon SalmonLOWER TERRACEAO Ferris WheelAO Fan ShopANZ ATMGet Fan ReadyMilk & Co SunscreenAO LIVE STAGECanadian Club BarCoopers BarFood Truck ParkJimmy Grants’ Food TruckRock Bar

AO HIGH STREETAperol BarCountry RoadDisney PlayGradi

GARDEN SQUAREAO Ball Drive – supported by KiaBiggie SmallsClub Aperol BarCoopers BarJacob’s Creek Wine BarKia Giphy BoothLavazza LoungeSushi SushiYonex Stringing RoomVirtual Hall of Fame

AO BALLPARKOUTDOORANZ Tennis Hot Shots Fan ZoneAO Ballpark StageAO Ballpark ZiplineDisney Princess Adventure ZoneMarvel ExperienceNERF Battle ZoneSpiderman Rock – Climbing WallINDOORCafé Face PaintingLEGO City Build ZoneStar Wars Padawan Training Stage

GRAND SLAM OVALAO Fan ShopKia Stinger ExperienceMELBOURNE BEACH CLUBBurger ProjectCoopers BarGaziJacob’s Creek Wine Barlululemon Showcase StoreMamasitaMastercard Beach ClubOn & Off Court BoutiqueLONDON ROCKSDisputed Call BarFresh Court Fish & ChipsHIGHWAY USACanadian Club Pit Stop BarDoughnut TimeSan Antone BBQPARIS QUARTERHäagen–Dazs HouseLa BoulangerieLa Maison du ChampagneLavazza CaféTOKYO ALLEYKaraoke & Arcade GamesOishi by Huon SalmonSamurai BarYonex String Performance Challenge

FOOD & BEVERAGE OUTLETRESTAURANTS88 MelbourneBarillaLaneway ClubThe AtriumThe Glasshouse

DININGGradiNobuRockpool Bar & Grill

ATTRACTIONS FOOD & BEVERAGE

4

3

2

1

4

2

3

ELECTRONIC REVIEW

OPERATIONS HAMEDIAROOM

WOMEN’SCHANGEROOM C

INFOROOM 1

CHIEFOF

UMPIRES

TRAININGROOM C

TRAININGROOM C

MALEUMPIRECHANGEROOMS

FEMALEUMPIRECHANGEROOMS

OFF COURT TREATMENT

2

OFF COURT TREATMENT

1EMERGENCY EXIT

COURT SERVICES

EMERGENCY EXIT

Hisense Arena (Umpires' Office)Melbourne Park

15

UMPIRESWEST

RLA & Show Courts(Including Umpires' Route)

Umpires' Route

1716

PLAYER TOILET LOCATIONSRod Laver Arena Player entrance, vomitory door 2Margaret Court Arena Near player walk on areaShow Court 2 Next to player entry doorWestern Courts Show Court 3 – on side of player entrance ramp Court 15 – north of courtEastern Courts Court 20 – north of courtHisense Arena Player entrance ramp

PLAYER OFF COURT TREATMENT ROOMSRod Laver Arena Player entrance, vomitory door 2Margaret Court Arena Near player walk on areaShow Court 2 Next to player entry doorHisense Arena Player Change Rooms C (key access only)

Player Toilets and Quiet areas

1918

CHANGE ROOMSMain Umpires’ Area – Hisense Arena Basement

LOCKERSMain Umpires’ Area – Hisense Arena Basement – All Officials will have access to an individual locker and are requested to provide their own padlock

LOCKERSUmpires’ West – 1 locker per squad based at Umpires’ West to store valuables, including phones, while on court. Key to be kept at Umpires’ West desk

STAFF CAFÉLocated upstairs at Hisense Arena (Eastern Side) – serving full offering of staff meals

STAFF CAFÉ WESTLocated under Show Court 2 – serving limited selection staff meals

GENERAL INFORMATIONUniforms Officials may wear uniform on the way to and from Melbourne Park, however it is preferred any part of the uniform which would identify the wearer as an Official is covered until you reach the grounds. (E.g. wear a jumper over branded polo). Officials MUST be wearing full AO uniform when reporting in and collecting their assignment for the day/ evening and remain in full uniform until they are released at the end of the shift.

Accreditation should NOT be displayed until you reach the site.

Mobile Phones and Smart WatchesThese items are not to be taken on court under any circumstances.Lockers are provided at both Hisense Arena Umpires’ Office (individual) and Umpires’ West (per squad) for storage of these items when on court.

General Facilities

2120

Chair Umpires

23

Main Chief’s Office Contact For Chair Umpires:Cheryl Jenkins

REPORTING FOR WORKWednesday, January 10: 8.30am for ALL scheduled OfficialsMonday, January 15: 9am for ALL scheduled Officials (excluding those allocated on Night matches)

All others dates:First Match: 1 hour prior to play startSecond Match: 15 minutes prior to play startThird and subsequent Matches: Please arrive with plenty of time to be ready for your match and report directly to Cheryl on arrivalNight Match: 1 hour prior to play startFor all days other than Day 1 of Qualifying and Main Draw, assignments will be emailed the night prior. We will endeavour to have assignments available by 9pm, but there may be occasions where due to delay of play, times will be posted after 9pm. Also feel free to check on the assignments, on the AO Umpires Website (umpires.tennis.com.au) the night prior. Daily Reserves:Day reserves will be indicated with daily assignment emails.Night reserves will be the first chair umpire to finish the first night match. This official is expected to stay until the end of play.

MATCH PREPARATION AND EQUIPMENTAll required items (BALLS, TRINITY, KEYS) are to be collected from Bob at the front desk, and should be signed out at this time.Balls on court - Ball Change 7 and 9 games, with 6 balls.

PRE-MATCH DUTIES (a) First Match Chair umpires for the first match on every court will be given

a trinity handset and balls, toilet/rest room keys and radios for Hawkeye (if appropriate to your court) approximately 30 minutes before play.

First match Chair Umpires may go to their courts prior to tournament control announcements.

(b) Later Matches Chair Umpires for the second and subsequent matches

should obtain their match balls as above and keep an eye on the progress of the previous match.

They should also ensure that the Chief of Umpires is aware of their movements and location prior to their match and, where possible, be contactable by mobile phone.

Tournament Control will call the next match and the Chair Umpire then proceeds to the designated court and starts stop watch on arrival. Any player offences for lateness are related to this time and if the player/s do not arrive within seven minutes of the match being called, the Chair Umpire must immediately advise Tournament Control by the phone that is on every court.

(c) Equipment Handover Between Matches Toilet Keys (applicable courts), Hawkeye radios (applicable

courts) and Trinity Handsets should be left under the Umpires’ Chair seat on court for the next match, unless your match is the last for the session.

If this equipment is not present when you arrive to court, please phone Tournament Control on arrival.

Chair Umpires

2524

INTERRUPTION OF PLAY(a) Rain

(I) Rod Laver Arena The Referee/Grand Slam Supervisor is generallypresent in person to indicate when to suspend play.

(Ii) MCA, Hisense Arena & Outside CourtsI f the Referee/Grand Slam Supervisor is not in the vicinity Chair Umpires are to use their discretion and suspend play, if possible at a suitable point. Tournament Control is to be advised of the suspension.

(Iii) PDA’s, Trinity Handset, Balls, Keys and Radios (two way radios)

Please ensure you take with you from court the match balls (clearly kept separate and retain), ball and court bags, radio/keys (if appropriate to your court). You must COVER securely the PDA as soon as practically possible, NO need to remove it from the court.

‘TRINITY’ NET CORD SENSORSDevices are in use on all courts. Should there be an issue during your match with the device, contact Tournament Control as soon as practically possible and they will inform the Chief’s Office.

COURT MONITORING SYSTEMSElectronic line-calling utilising the Hawk-eye technology will be employed on:• Rod Laver Arena, Margaret Court Arena, Hisense Arena,

Show Court 2, Show Court 3, Court 7 and Court 8• Players will have three challenges per set with an extra

challenge if a tie-break is played. Additional challengeswill be permitted if a match goes into an advantage set.

• RLA, MCA and HA will have RO booths at the court.For Show Court 2, Show Court 3, Court 7 and Court 8 the RO will be located in the ‘nest’ in lower level of Hisense Arena

RESUMPTION OF PLAYPlease keep in touch with the Chief Office, as they will have up to date information as received from Tournament Control and the Referee’s office. From the Chief Office, you will be advised when to return to court. For any official in Umpires West, messages will be passed onto this area to update you. Before returning to court, ensure you have all the items you require to resume your match. Check the battery life of the radio, especially if the delay has been for significant time.

POST MATCH DUTIES(a) On completion of the match, the Chair Umpire must

immediately advise Tournament Control.(b) When leaving the court at the completion of a match the

Chair Umpire must take with him/her all used and unusedballs, which are to be returned to the Umpires' Room.

The scorecard will automatically print at Tournament Control. Scorecards do not need to be signed, except when a Code Violation has been issued and the Code information needs to be completed on the scorecard at Tournament Control. Also, a Grand Slam Supervisor or the Referee needs to be advised as to what happened on court. (As per Tournament Control Procedures).

Player Toilets and Quiet AreasPlease refer to MAPS section for detailed list of Player Toilets and Quiet Areas.

HEAT POLICYA specific Australian Open heat policy is in existence. The introduction of this policy rests with the Referee. It is important to note that should play be suspended due to the heat policy, matches may continue into the night when conditions are improved. These matches may conclude very late at night and umpires are required to be available until the completion of play.

EMERGENCY OR SECURITY PROBLEMSAny emergency or security concerns should be immediately reported to Tournament Control. This includes any potential or perceived problems or concerns.

2726

MATCH FORMATS

Men’s qualifying Best of three tiebreak sets.

Women’s qualifying Best of three tiebreak sets.

Men’s singles Five sets – four tie break at six all, fifth advantage.

Women’s singles Three sets – two tiebreak at six all, third advantage.

Men’s doubles Best of three tiebreak sets.

Women’s doubles Best of three tiebreak sets.

Mixed doubles Two sets with tiebreak at six all. Match tiebreak at one set all. No-ad scoring.

Legends doubles Fast 4 format – 3 sets.

JUNIOR EVENTS

Singles Best of three tiebreak sets. No Service Lets.

Doubles Two sets with tiebreak at six all. Match tiebreak at one set all. No-ad scoring.No Service Lets.

WHEELCHAIR EVENTS

Singles Best of three tiebreak sets.

Doubles Two sets with tiebreak at six all. Match tiebreak at one set all. No-ad scoring.

Quad singles Best of three tiebreak sets.

Quad doubles Two sets with tiebreak at six all. Match tiebreak at one set all. No-ad scoring.

2928

Match RequirementsAll match requirements, without exception, are to be requested by voice, through Tournament Control (ext100). Tournament Control is your primary vehicle for marking any kind of request - even if a Grand Slam Supervisor or other person is present, your request is to be placed through Tournament Control.

Racquets and Stringing Please only give racquets to court operations/services staff*1. Please call Tournament Control to alert the Stringer that a

racquet is being brought to them along with other relevantinformation (e.g. Tension). If there is no Court Services personat your court, please call Tournament Control to ask for aCourt Services person to come and collect the racquet.

2. Tournament Control, in conjunction with the Stringer, willorganise the racquet to be returned to the court by a CourtServices/Operations runner.

3. The racquet arrives back at court.Tournament Control are unable to track the racquet if this procedure is not followed.

ScoreboardsIf there is a problem with a scoreboard on your court, please contact Tournament Control. The IT people who fix the scoreboards will only respond to requests from Tournament Control.

Toilet breaksTournament Control DOES NOT need to be notified of toilet breaks UNLESS the toilet break has been of sufficient length that you wish to notify a Grand Slam Supervisor.In all cases, you must enter the relevant information on your PDA.Receiving message from Tournament Control & RefereeIt is possible that Tournament Control or the Referee may wish to contact you with a message. In these cases you will receive a text message on your PDA.

ADDITIONAL REQUESTSAny requirements including court servicing, racket restringing, PDA issues, security, requests for Supervisor/Referee or Trainers, replacement Line Umpires or Ballkids etc. MUST be made via Tournament Control.

TOURNAMENT CONTROL PROCEDURESYour primary method of communication with tournament control is voice. Please only use text messaging if voice communication is not available.

Arrival to Court Please call Tournament Control when you arrive to court if you are the first match of the day on that court ONLY. Otherwise there is no need to call Tournament Control when you arrive to court. Pease also call when the players start their warm up.

Code ViolationsPlease inform Tournament Control when you give a Code Violation POINT PENALTY (or any subsequent Code Violations). Please provide the following information:• Player• Type of Code Violation• Point Penalty Schedule (Point penalty? Game penalty? Etc.)In your PDA ensure you also enter when/ which code has been issued. You will also need to provide incident details following the completion of your match. Proceed to Tournament Control for your match scorecard, then record on the back all the appropriate information (hand written).

If you need to discuss the matter further, please see the appointed Supervisor, or the Chief (Brian) or Deputy Chief (Cheryl). No need to call Tournament Control if the Code Violation is a Warning.

Court Calls/Medical Time OutCall Tournament Control and ensure you state the following information:• Player• Nature of injury• Whether play has stopped or notIn all cases you must enter the relevant information on your PDA.

End of MatchPlease inform Tournament Control when your match finishes. Scorecards will be printed to Tournament Control. No need to sign, unless a Code Violation has been issued.

Line Umpires’ Chairs‘Heavy’ Chairs on some show court MAY ONLY be moved by Court Operations staff and NOT by Officials. Court Operations has designated times (generally between 1pm–3pm) when they will move these chairs. PLEASE do not request such chairs to be moved.

3130

LINE UMPIRE POSITIONSLine Umpires may rotate and this will take the following form:• Service line changes with left baseline• Right baseline changes with right far linePlease check with squad leader if you have questions while on court.

CHANGEOVER SQUADSSquads will changeover when the players are changing ends. The changeover will take place at the first opportunity when it becomes due by time, regardless of the state of the match in progress (unless otherwise directed by the Chair Umpire).

LINE UMPIRE EVALUATIONSLine Umpires must be evaluated for every match using the ITF 7-1 rating scale. Paper forms will be provided by the Squad Leader as each new squad comes on court and can be used to make notes and record ratings. If grading an official with a 3, 2, or 1, we require a comment on the sheet.Evaluations will be used throughout the tournament by the Chief of Umpires to determine squads for Show Courts and finals selections. As such it is extremely important that Chairs submit ratings for all Line Umpires for all matches to ensure complete data.

New for AO2018You are only required to complete ONE evaluation per Line Umpire per match. For any evaluations requiring discussion, please see Brian or Cheryl in the Chief’s office as soon as practicable.

3332

Line Umpires

35

DAILY SQUAD MEETINGSSquad meetings will occur daily

Squad Leader MeetingsLocation: Umpires’ Main Lounge area, Hisense Arena Basement – at designated meeting point indicated for your assigned court

During Qualifying First report: 9.30am– Squad Leaders meeting will occur in Chief’s office at 9.15am Second report: 10.30am - Squad Leaders meeting will occur in Chief’s office at 10.15am

During Main DrawFirst report: 10.30am - Squad Leaders meeting will occur in Chief’s office at 10.15am Second report: 11.30am - Squad Leaders meeting will occur in Chief’s office at 11.15am*Squad Leaders meetings may not occur every day.

POSITIONSLine Umpires may rotate and this will take the following form:• Service line changes with left baseline• Right baseline changes with right far lineSquad Leaders will advise when a position rotation is due.

CHANGEOVER SQUADSThis will occur at change of ends or at the sit down between sets. The changeover will take place at the first opportunity when it becomes due by time, regardless of the state of the match in progress (unless otherwise directed by the Chair Umpire). It is essential that all squad members cooperate in ensuring efficient changeovers, in particular as a support for squads coming off the court.

DISPUTESUnder no circumstances are Line Umpires to enter into any discussion with players. However, they must confirm a call if asked by a player and answer a reasonable precise question if related to their call unless the call has been overruled, then the player is to be referred to the Chair Umpire.

CODE VIOLATIONSLine Umpires are responsible for reporting any significant code violations not witnessed or heard by the Chair Umpire. At the end of the point the Line Umpire should approach the Umpires’ chair and quietly explain the violation observed or heard. Further action rests with the Chair Umpire.

END OF MATCHLine Umpires on court at the end of a match should remain seated until the Chair Umpire leaves his/her chair. They stand when given the cue by the squad leader.

Line Umpires

MAIN CHIEF’S OFFICE CONTACT FOR LINE UMPIRESWhile off site: Please call the Chief’s office on 03 9914 4678 if you are sick and unable to work, running late for work or need to speak with someone in the office urgently.For non-urgent enquiries please email Holly.On site: General queries should be first directed to Bob and Lee at the front desk (Hisense Arena).

If you need to speak with the Chief, please first refer to Di Larkin or Glenn Toland, who will assist or be able direct your query to the Chief if appropriate. If the door to the Chief’s office is closed, this is because the team is not available for general enquiries. Please wait until the door is OPEN before entering the office unless your enquiry is urgent.

REPORTING FOR WORKWednesday, January 10: 8.30am for ALL scheduled OfficialsMonday, January 15: 9am for ALL scheduled Officials (excluding those allocated on Night matches)

All other datesDay Session: As indicated on the umpires.tennis.com.au website (times released each evening for the following day)Night session: 6pm

3736

COURT MONITORING SYSTEMSHawk-eye technology will be employed on Rod Laver Arena, Hisense Arena, Margaret Court Arena, Show Court 2, Show Court 3, Court 7 and Court 8.

PLAYER ESCORTLine Umpires may be requested to escort players to locker rooms for toilet breaks, change of attire, or heat breaks. Officials will have an icon on their accreditation that will allow them to do this.This icon is ONLY to be used for the above purposes and any official incorrectly using this icon will be dismissed from the event. It is the responsibility of the Line Umpire to be aware of the correct player toilet or quiet area to escort the player to for his/her court. Please refer to MAPS in this guide for further information.

COURT FURNITURECrossline chairs on Show Courts will be moved by Court Operations at a specific time during the day. Officials are not to move these at other times unless directed to do so.

INTERRUPTION OF PLAYSquad Leaders should brief squads as soon as they come off the court, so that appropriate arrangements can be made when play is resumed. Squad Leaders are to keep in contact with the Chief of Umpires or Deputy so that play can be resumed as soon as possible after the rain.

RESUMPTION OF PLAYSquads should return to their courts as soon as squad leaders are notified that play can resume and await the arrival of the Chair Umpire and players.

3938

FINALS SELECTIONEvaluation data will be used throughout the tournament to assist the Chief of Umpires with court allocation and Finals selections.Tennis Australia will invite the top 42 performing Line Umpires, based on evaluation data compiled during the tournament, to stay for the finals weekend. These names will be supplied to the Chair Umpires selected for the Men’s and Women’s finals, who will choose their teams from this list in consultation with the Chief.

ADDITIONAL DATESIn addition to the officials selected for finals, Tennis Australia may offer additional main draw days to officials who perform highly during qualifying (and have not been preselected for main draw), or additional main draw days beyond their contracted selection. Officials are not required to accept the offer of additional days.

EVALUATIONSLine Umpires will be evaluated by the Chair Umpire for all matches using the ITF 7-1 rating scale. Evaluations will also be completed where possible by Coaches for Line Umpires working on non-Hawkeye courts using the same rating scale.Officials may be approached by Coaches to discuss ways in which individuals can improve their performance. Officials should also feel free to approach Coaches to request feedback. Evaluation data will be used throughout the tournament to assist with court allocation and Finals selections. Evaluations for Australian Line Umpires will be published as soon as practicable following the event.International Line Umpires may request their evaluation data to be sent to them following the event and this will be sent via email as soon as practicable.

COURT ALLOCATION Officials require an “A” grade on the relevant line to be allocated on Rod Laver Arena, Margaret Court Arena and Hisense Arena. Those with the appropriate grade for these show courts will also be rotated onto outside courts throughout the tournament in order to provide the opportunity for all appropriately graded officials to service these courts.Officials require an “A” or “B” grade on the relevant line to be allocated on outside courts with Hawkeye technology in use. Officials require an “A” or “B” grade on a service or base line to be allocated to those lines on ANY other court at the AO2018 Main Draw.Grades may be adjusted (up or down) during the tournament based on evaluations, with data analysis completed daily. This means some officials who start the tournament on a “B” grade, and perform well, may be treated as an “A” grade for the purposes of court allocation later in the event, and vice versa. Please note – this adjustment will not be reflected on the TA Officials website as it will be used for AO2018 allocation purposes only.

4140

Line Umpire Rating Scale

43

ITF LINE UMPIRE RATING SCALE7 A line umpire who had an excellent rotation/tournament

and in whom you have absolute confidence. Accuracy is never in doubt and all calls are sold in an outstanding way. Excellent image.

OR Excellent handling of a very difficult on-court situation with outstanding professionalism.

6 A line umpire who had a very good rotation/tournament. There is very little doubt in your mind about the accuracy of his/her calls. Very good image.

OR Very professional handling of a difficult on-court situation.

5 A line umpire who had a solid professional rotation/tournament. This official had some challenging calls that were made correctly and sold well. Comfortable and confident on-court image.

4 A line umpire who is not outstanding in any way or was not challenged during his/her rotation/tournament. This official did an average job with an occasional error during the rotation/the tournament. Acceptable image.

3 A line umpire who had a below average rotation/tournament. This official made some errors, and looked nervous, lacking in confidence and/or inexperienced.

2 A line umpire who had a poor rotation and was overruled or missed calls several times during the rotation/tournament. You would only want to see this Line Umpire on the near side and you still feel that you to watch that line closely. This official did not sell his/her calls, may have had numerous questioned calls and displayed poor on-court positioning and image.

OR Lack of professionalism.

1 A line umpire who had an unacceptable rotation/tournament and whose calls were overruled and/or questioned numerous times affecting the flow of the match(es). This official has a very poor image as well as very poor techniques. You had no confidence in this official on any line.

OR A very serious or repeated lack of professionalism or breach of the Code for Officials.

N/A The Line Umpire did not have to make any calls during that rotation. The line Umpire was not observed enough to give a mark. Please note this is only to be used for rotations and not tournaments.

Lu Rating Scale

4544

Squad Leaders

47

SQUAD LEADER DUTIESThe Chief of Umpires and deputy will select squad leaders.

Duties include:• Make sure all squad members are present and accounted

for, and inform the Chief of Officials if this is not the case• Attend scheduled Squad Leader meetings at start of the

day and communicate any relevant information/changes to squad members

• Conduct squad meeting at designated time• Ensure the squad maintains a good public image,

both on and off court• Ensure the squad is punctual for squad changes• Ensure squad members are aware of times to report to court,

and walk on/off procedures • Be aware of where all squad members are throughout the shift• Advise squad members when position rotations are required• Provide evaluation worksheet to Chair Umpire at beginning

of rotation

• Report any Line Umpire positions changes (as directed by the Chair Umpire) or issues to the Chief of Officials as soon as possible

• Ensure hats/caps are worn as appropriate• Always prioritise well-being of squad members and the

well-being of the replacement/alternate squad on your court• Report any health and safety concerns related to the

well-being of your squad as appropriate• Brief squad regarding arrangements for interruption and

resumption of play• Provide (verbal) summary of any issues/concerns experienced

throughout the shift to the Chief of Officials or Assistant at conclusion of play

• Get clearance from the Chief of Officials or Deputy or Assistant to dismiss the squad at the end of the scheduled duties for the day

• Ensure all members are accounted for and prepared to return to court in the event your court is placed on hold

SQUAD LEADER MEETINGSLocation: Chief’s Office

Times (Qualifying) First report: 9.15amSecond report: 10.15am

Times (Main Draw)First Report: 10.15am Second report: 11.15am* Squad Leaders meetings may not occur every day.

Squad Leaders

4948

Code of Conduct

51

Code of Conduct

AccreditationAccreditation and security is an essential part of the event and must be treated with respect. Your Australian Open photo accreditation pass should be worn at ALL times while you are on site (the exception is when you are actually on court officiating). Lost passes should be reported immediately to the Chief of Officials.Please ensure that you adhere to all accreditation procedures and only utilise your approved access for officiating purposes. Any official found to be abusing these procedures will not be allowed to continue to work at Australian Open 2018 and may be subsequently investigated under the Code for Officials

Match-Fixing and BettingAs a tournament official, you’re bound by the Tennis Anti-Corruption Program. It’s your responsibility to familiarise yourself with this Program, which you can find on the Tennis Australia National Policies page at:http://www.tennis.com.au/about-tennis-australia/reports -and-policies/policies

Key to the Tennis Anti-Corruption Program and your involvement in the AO are:• NO betting or involvement with betting operators• NO direct or indirect attempt to influence the outcome

of a match• NO sourcing or sharing inside information• REPORT any approach by a person trying to influence

the outcome of a match• REPORT any approach by a person trying to source

or share inside information• REPORT anyone you know or suspect has committed

any of the above pointsIf you would like to report an incident or seek advice on this area, please contact one of our Tennis Australia Integrity Officers (Peter Peterson on 0466 451 701 or Rhys Harrison on 0405 294 682) or email: integrity@tennis.com.au

5352

Image and ProfessionalismOfficials must remember that when in uniform both on and off court they are readily identifiable and will be judged by their conduct and appearance. It is therefore vital that you maintain the highest standards of professionalism. This includes showing respect and support for the tournament, the players, umpires’ operation and your colleagues at all times and most particularly in the hearing of the general public, tennis fraternity or the media. Please be circumspect. If there is something you genuinely disagree with, talk it over with the Chief of Officials, Deputy Chief of Officials of Umpires or Officiating Manager.

AutographsAustralian Open policy strictly prohibits you from requesting any autographs, photographs or souvenirs/ memorabilia from any players or other tournament guests.

Consumption of AlcoholPlease note that consumption of alcohol is strictly prohibited while in uniform. The Australian Open has a ‘zero alcohol policy’ and expects officials to totally abstain from alcohol consumption before and whilst on duty and be in the best possible shape to officiate on a daily basis.

MediaAt times, you may be approached by media representatives to make comment on the tournament and your role within it. There is a strict media policy in place and any requests for interviews and comments must be made through Darren Pearce (General Manager – Communications). Please inform the umpires office immediately if you are approached for any comment at all.

SpectatingAs a member of the Australian Open tournament staff, you have the privilege of being able to watch matches on any of the outside courts, however you are NOT permitted to spectate on either Rod Laver Arena or Margaret Court Arena. Please refrain from barracking or otherwise supporting any players at any time regardless of whether or not you are wearing your umpire uniform.

ITF/ATP/WTA Tour Code for OfficialsAll umpires must be familiar with and strictly adhere to the ITF/ATP/WTA Code for Officials, in addition to any other specific Australian Open Tournament regulations.

Social MediaOfficials must always be careful when using Social Media such as Facebook, Twitter and Instagram, and ensure they never post anything which could be considered “Inside Information”.Inside information is any information that is not public knowledge, could influence the outcome of a match and could be used by someone to bet on the outcome of a match. Examples of inside information include:• Overhearing a conversation in a corridor about a player

being sick, receiving treatment for an injury, or dealing with a personal situation

• Finding out that the stadium roofs will be closed before this has been announced by the tournament

• Court or match assignments (your own or other officials), as this could make you or other officials the target of a person betting on the outcome of a match

You should also never post information such as:• Player names of matches you’re officiating or watching• Weather conditions• Opinions/discussions about officiating or the tournament itselfAll officials are advised to avoid having players as “friends”, “following” players, or “liking” pages or comments that are tennis related. Though it may well be entirely innocent, there is the possible perception by others of a relationship that could compromise your impartiality.Be careful of friends who “tag” you in inappropriate photos or comments that are tournament related, and ask for these to be removed if necessary.Posting sensible photos portraying a professional image is acceptable, but if you have any doubts as to a photo’s suitability, you are advised not to post it. As a general rule, you should not post any photos taken in areas where there is no public access. Remember, if something is not already in the public domain, it is not appropriate to post on social media.

5554

Wednesday 10 January–Sunday 28 January 2018