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INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021 Walter Oblin, CFO Vienna, 12 March 2021 AUSTRIAN POST Investor Presentation FY 2020

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INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021

Walter Oblin, CFOVienna, 12 March 2021

AUSTRIAN POSTInvestor PresentationFY 2020

INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021

1. HIGHLIGHTS AND OVERVIEW

2. Strategy Implementation

3. Group Results FY 2020

4. Outlook 2021

5. Governance

2

INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021 3

AUSTRIAN POST AT A GLANCE

Group EBITDA 2020: EUR 303m

Revenue 2020: EUR 2,189m EBIT 2020: EUR 161m

Retail & Bank

– Branch and Financial Services

– Customer Services

Revenue 2020:EUR 65m

Mail

– Letter Mail– Direct Mail – Newspapers and

Magazines

Revenue 2020: EUR 1,223m

Parcel & Logistics

– Parcels and Express– Fulfillment and Cash

Transport– E-Commerce Services

Revenue 2020:EUR 914m

36%

20%

30%

11%3%

EUR

2,189mRevenue

Direct Mail & Media Post

Branch & Financial Services

ParcelAustria

Letter Mail & Business Solutions

ParcelInternational

Revenue share 2020

INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021

ACCELERATED LETTER MAIL VOLUME DECLINE IN EUROPE

Cumulative letter mail decline FY 2014–2020 (Royal Mail FY 2014 –Q1-3 2020)

-17.4%

-46.3%

-24.6%

-45.7%

-35.5%

'14 '16 '18 '20'14 '16 '18 '20 '14 '16 '18 '20'14 '16 '18 '20 '14 '16 '18 '20

-38.6%

'14 '16 '18 '20

-43.5%

'14 '19Q1-3 ‘20

4

INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021 5

FOUR-YEAR POSTAL MARKET OVERVIEW Comparison of price development 1 January 2017 – 10 March 2021

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

110%

120%

130%

140%

2017 2018 2019 2020 2021

+10.5% Austr. Post

+39.7% DP/DHL

-63.0% bPost

-10.6% PostNL

-60.6% CTT

+6.2% Royal Mail

INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021

With substantial COVID-19 related effects

2020 IMPACTED BY COVID-19

Letter Mail

Direct Mail

Parcel

Logistics infrastructure

Q2 Q4Q3

– Sorting bottlenecks– Additional logistics

costs

– Capacity expansion of +30%– Improved cost structure

-13% -6% -3%

-25% -5% -8%

+42% +18% +32%

6

Improved trendbut reduced visibility

Very strong organic growth

– Back to normality in Q3– Another lockdown in Q4

Volumes in Austria

INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021

COVID-19 MEASURES 2020

7

STAGGERD

BEGIN OF WORKSEPERATIONOF SHIFT FLOWS

CONTACTLESSSERVICES

ALLOCATION OF

FACE-MASKS

~14,000TESTS

ADDITIONAL COSTS IN THE

MILLIONS

CORONA-BONUSUP TO EUR 700

PLEXIGLASS WALLSDISINFECTANTS

GLOVES

HYGIENE AND PHYSICAL DISTANCE

RULES

INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021

Investment programme

– Opening of parcel logistics centres in Styria and Salzburg in 2020

– 30% capacity expansion in 2020

– Further acceleration of capacity expansion programme in Vorarlberg, Tyrol, Lower and Upper Austria (+30% by 2022)

8

2020 FINANCIAL OVERVIEW

Outlook 2021

– Revenue increase of 8%-10%

– Mail: stable to modest decline

– Parcel: growth of approx. 20%

– EBIT improvement of at least 10%

Earnings

– EBITDA EUR 302.8m(-5.0%)

– EBIT of the logistics business of EUR 204.4m

– Group EBIT of EUR 160.6m (-19.9%) due to COVID-19 and set up of bank99

Revenue

– Revenue +8.3% to EUR 2,189.2m

– Parcel growth by 44.4%, Letter and Direct Mail business down by 7.4%

INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021 9

GOOD PARCEL BUSINESS GENERATES SIGNIFICANT REVENUE GROWTH

Adjusted to the new segment structure since 1 January 2020

-97.4 +281.1-15.8 -0.2

2,021.62,189.2

Parcel & Logistics

2019 Mail 2020Corporate/Consol.

Retail & Bank

Mail: -7.4% (Q4: -3.0%)– Revenue decline of 4.2% for Letter Mail & Business

Solutions to EUR 781.8m 2020 due to e-substitution and lockdown (Q4: +1.8%)

– Direct Mail market particularly impacted by COVID-19 pandemic: revenue down by 13.7% to EUR 320.9m in 2020 (Q4: -12.0%)

Parcel & Logistics: +44.4% (Q4: +72.6%)– Volume increase of 30% in Austria due to strong

e-commerce, DHL cooperation since August 2019– Full consolidation of Aras Kargo since 25 August 2020:

revenue contribution of EUR 101.5m in 2020

Retail & Bank: -19.7% (Q4: +10.4%)– Launch of bank99 on 1 April 2020– Discontinuation of service fees from former banking

partner (EUR 29.3m in 2019)

Revenue developmentEUR m

Group: +8.3% (Q4: +23.6% to EUR 691.3m)Revenue increase due to Aras Kargo and despite COVID-19

-7.4% -2.0%+44.4% -19.7%

+8.3%

(+3.3% excl. Aras Kargo)

INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021

-4.6

-32.3 +35.7

-4.2

-43.8

200.6 205.2 204.4

160.6

Parcel & Logistics

2019 Mail 2020Corporate/Consol.

10

EARNINGS IMPACTED BY COVID-19 AND LAUNCH OF BANK99

EBITRetail & Bank

Mail: -16.4% (Q4: -14.9%)– Revenue decline and additional costs related to

COVID-19– Q4 earnings down by EUR 10.1m, mainly direct mail

business due to lockdown

Parcel & Logistics: +94.5% (Q4: >100%)– Revenue growth in Austria and positive effects related

to Aras Kargo lead to EBIT of EUR 73.5m in 2020 (EUR 40.9m in Q4)

Retail & Bank: <-100% (Q4: <-100%)– Long-term investment: launch of bank99 in April 2020– Negative earnings effect of EUR 43.8m in 2020

Group: -19.9% (Q4: +12.3% to EUR 79.2m)– Improved Q4 EBIT due to strong parcel growth– Earnings of EUR 204.4m in the logistics business in 2020;

earnings pressure due to COVID-19 in all divisions

EBIT developmentEUR m

EBIT Retail & Bank

EB

IT l

og

isti

csb

usi

ne

ss

EB

IT l

og

isti

csb

usi

ne

ss

2019 2020

Adjusted to the new segment structure since 1 January 2020

-19.9%-0.4%

INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021

149 157168

182 186197 198 202 208 211 201

161

2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020

EBITin EUR m

Guidance

11

CLEAR CAPITAL MARKET POSITIONING

Profitable growing business model

1,8341,8201,7911,8391,8621,8641,9041,8961,9391,9582,0222,189

523 531 557 527 505 500 498 135

6.3% 6.7% 7.1% 7.7% 7.9% 8.3% 8.2%10.0%

10.7%10.8%9.9%

7.3%

2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020

Revenuetrans-o-flexin EUR m

Revenue excl.trans-o-flexin EUR m

EBIT margin

Attractive dividend policy

Reliability (“Promise & Deliver“)

2 EBIT adjusted for special effects

1.50 1.60 1.70 1.80 1.90 1.95 1.95 2.00 2.05 2.08 2.08

1.60

7.9%6.5%

7.3%5.8% 5.5% 4.8%

5.8% 6.3%5.5%

6.9%6.1% 5.6%

2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020

Dividendin EUR

Dividend Yield

1

Decarbonisation of logistics

208

169152

135 133 142 145 144 134 129124 120

2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020

kg CO2

per shipmenttonne, Austrian Post, Austria

1 Adjustment of revenue reporting 2 EBIT adjusted for special effects

2 2

3

3 Proposal to the Annual General Meeting on 15 April 2021

INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021

1. Highlights and Overview

2. STRATEGY IMPLEMENTATION

3. Group Results FY 2020

4. Outlook 2021

5. Governance

12

INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021 13

INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021

939 931 910833

764 728 723 690 643

2012 2013 2014 2015 2016 2017 2018 2019 2020

1 Adjusted reporting due to automated calculation methodology

1

14

LETTER MAIL

Ø -4.6%

-6.8%

Letter Mail Volumes (millions of items)

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Austrian Letter Mail Volumes in 2020(daily mailings)

1

1

Q2:about -13%

Q3:-6%

Q4:-3%

Q1: -4% to -5%

– Q1 decline of 4% to 5% in Austria with minor COVID-19 effects

– Q2 decline of about 13% due to the lockdown of many public authorities and companies as well as reduced economic output

– Volumes recover to a decline of about 6% in Q3 and 3% in Q4

Letter Mail 2020

Austrian Letter MailInternational Letter Mail

EUR

733mRevenue

INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021

0.851.251.24

1.221.28

1.360.84

1.101.16

1.560.74

1.081.29

0.730.99

1.030.71

0.73

0.830.70

0.74

0.600.43

2.582.13

1.691.63

1.591.58

1.57

1.471.31

1.231.22

1.06

0.980.97

0.940.940.93

0.900.85

0.830.74

0.730.70

0.520.39

Spain

Denmark

Italy

Greece

Estonia

Poland

Romania

Belgium

Czech Republic

Finland

Latvia

Croatia

France

Norway

Bulgaria

Slovakia

Sweden

Iceland

Hungary

Ireland

UK

Netherlands

Lithuania

Portugal

Austria

Germany

Slovenia

Luxembourg

Switzerland

Cyprus

Malta

3.163.294.63

15

INTERNATIONAL COMPARISON : PRIORITY AND NON-PRIORITY RATESIN EUROPE

EUR, January 2021

Domestic standard letter <20g(adjusted for purchasing power)

non-priority (economy)

priority

Austrian price level still in the lower third in Europe

1

INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021 16

DIRECT MAIL/MEDIA POST

Ø -2.9%

-11.3%

Direct Mail/Media Post Volumes (millions of items)

1,069 1,061 1,078 1,024 987 970 982 892 853 724

4,039 3,822 3,659 3,703 3,777 3,630 3,834 3,667 3,5643,192

5,108 4,883 4,737 4,727 4,765 4,599 4,816 4,559 4,4173,916

2011 2012 2013 2014 2015 2016 2017 2018 2019 2020

Austrian Direct Mail/Media Post Volumes in 2020(daily mailings)

1

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Q2about -25%

Q3about -5%

Q4about -8%

Q1about -9%

– Decline of 50% in Direct Mail and Media Post during the lockdown periods

– Q2 marked by lockdown and decline of about 25% in Austria

– Decline of about 5% in Q3 and, due to renewed lockdown, of about 8% in Q4

Direct Mail/Media Post 2020

addressedunaddressed

EUR

441mRevenue

INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021 17

AUSTRIAN PARCEL MARKET ENVIRONMENT

Private customer parcels

Business customer parcels

31%

39%

15%

5%10%

92mB2B

71%

11% 195mX2C

Market shares by volume

DHL Express

GLS

Other

Austrian Post

DPD

DHL Parcel 6%

GLS 5%

Other 2%

Austrian Post

DPD

58%

20%

8%

287mparcels

Total Austrian market

Austrian Post

DPD

DHL Parcel 4%

Other 5%

GLS

2020 Austrian Market statistics

– Total market volume up by 16.7% to 287m parcels

– Business customer parcel market -3.1% to 92m parcels

– Private customer parcel market +29.1% to 195m parcels

Amazon 5%

Source: BRANCHENRADAR.com Marktanalyse GmbH, February 2021

1

DHL Express 2%

Amazon 3%

INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021

135 142 148 148 149 151 157

182

209

228246

287

5057 59 65 70 74 80 81

97108

127

166

2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020

ÖSTERREICHISCHER PAKETMARKT

Austrian parcel market in 2020

– Total market volume in Austria +16.7% to 287m parcels

– Strong growth Austrian Post +30% to 166m parcels

Source: BRANCHENRADAR.com Marktanalyse GmbH, February 2021

Market share of Austrian Post 18

Total Austrian parcel marketin millions of parcels

1

INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021

50 57 59 65 70 74 80 8197 108

127

166

2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020

19

PARCEL BUSINESS IN AUSTRIA: 166M PARCELS IN 2020

+230%

Parcel Volumes (millions of parcels)

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Austrian Parcel Volumes in 2020(daily items)

Volume growth due tocooperation with DHL

Q2+42%

Q1+28%

Q3+18%

1

+30%

Q4 +32%

– Strong growth in Q1 of +28% and in Q2 +42%

– Growth includes effects from cooperation with Deutsche Post DHL Group since August 2019

– Continued strong growth of +18% in Q3 and +32% in Q4

Parcel 2020

EUR

668mRevenue

INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021

68 ~70

20 ~20

55

~20

>60

105 103 102

139153

143

2015 2016 2017 2018 2019 2020 2021e 2022e 2023e 2024e 2025e

20

CAPACITY DRIVE BASED ON GROWTH FORECASTS

CAPEX (EUR m)1

1 2015-2017 including CAPEX for new corporate headquarters

1

Logistics Centre Tyrol

Logistics Centre Upper Austria

126,000 m2 property

CAPEX still at a high level in 2020:– Maintenance CAPEX of EUR 67.8m– Growth CAPEX (incl. properties) of EUR 75.5mFurther acceleration of the 2018-2022 investment programme: +30% sorting capacity by 2022

Maintenance CAPEX Austria

Properties

104,000 m2 property

CAPEX International

Growth CAPEX Austria

INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021

Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4

100,000

80,000

60,000

40,000

20,000

120,000

21

EXPANSION OF LOGISTICS INFRASTRUCTURE IN AUSTRIA

2017/2018 20202019 2021 2022

LC Lower AustriaHagenbrunn

LC StyriaKalsdorf

LC Salzburg Thalgau

LC Vorarlberg

LC Upper Austria

LC = Logistics centre

Phase 1

Sorting capacityby end of 2020:

>80,000 parcels/h

LC Tyrol

Phase 3 LC Vienna-South

LC CarinthiaWernberg

1

30% capacity expansion by 2022

Phase 2 (in implementation)

LC Lower Austria Expansion Hagenbrunn

INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021

12,039 11,229 10,480 9,926 9,329 8,625 8,042 7,644 7,058 6,317 5,412 4,860

9,397

7,8837,247

6,7886,230

5,7925,416

4,9224,524

4,2333,992

3,781

490

1,8912,490

3,3503,858

4,3744,775

5,1275,881 7,095

8,048 9,135

21,92621,003

20,218 20,06419,417

18,790 18,233 17,692 17,463 17,644 17,452 17,775

2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020

New Collective Labour Agreement

Old Collective Labour Agreement

Civil Servants

Change 2020-553 Civil Servants-211 Employees Old CLA

+1,087 Employees New CLA

+323 Employees

22

STAFF STRUCTURE IN AUSTRIAFull-time equivalents in the Austrian core business

Increasedheadcount with ongoingstructural change

+323

1

FTE (average for the period)

INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021 23

GROWTH IN SELECTED MARKETSGrowth focus on Parcel & Logistics

AUSTRIA

ACL advanced commerce labs

– Provider of e-commerce solutions

– 2020 revenue of EUR 10m (+14%)

adverserve

– Expert in the fields of ad technologies and digital advertising

– Revenue of EUR 8m in 2020

bank99 – Launch on 1 April 2020

GERMANY

AEP (51.5% stake, at-equity consolidation)

– Pharmaceutical wholesale joint venture

– Revenue up by +9% in 2020 to EUR 532m

– Positive EBIT in 2020

Austrian Post International Deutschland

– Strong competition in the international mail business, 2020 revenue of EUR 63m (+23%)

CEE/SEE: Focus on the parcel business

– Good volume development of almost all subsidiaries (on aggregate +27% in 2020)

Cooperation with Deutsche Post Group

– Slovakia: Delivery of DHL parcels by Austrian Post‘s subsidiary IN TIME

– Czech Republic: Delivery of Austrian Post parcels by DHL subsidiary PPL CZ

TURKEYAras Kargo (80% stake)

– Full consolidation since 25 August 2020

– Very good revenue development (+68%) and earnings development in 2020

2

INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021 24

ARAS KARGO

Financial indicators

– 2020 revenue: TRY 2,299m (≙ EUR 280m)

– Full consolidation as at 25 August 2020

– Balance sheet total of about EUR 188m on 31 Dec 2020

– Company is cash positive, no financial liabilities

2

Aras Kargo Profile

– Top player in Turkey‘s parcel market, est. 1979

– About 6,000 employees, 47 logistics sites

– 900 branches and 5,000+ vehicles

– 206m parcels and documents in 2020 (+37%)

353

1,370

2,299

Revenue(TRY m)

120139

156150

206

2009 2020 2016 2020

Parcel volumes(millions)

Ø +18.6%

INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021

Product offering– Focus on own offering (payment transactions,

current accounts, savings products, private housing loans)– Commission-based partner solutions (consumer financing,

insurance products, credit cards, pension products)

Major strengths– Customer proximity with about 1,800 postal service points– Longest opening hours of all banks

COVID-19 impact in 2020– Lower frequency in branch offices– Reduced use of ATMs and payment slips

25

DEVELOPMENT OF BANK99 SINCE 1 APRIL 2020 (GO-LIVE)

Onboarding(Number of customers)

3

Apr2020

Mai2020

Jun2020

Jul2020

Aug2020

Sep2020

Okt2020

Nov2020

Dez2020

Jan2021

Feb2021

10,000

20,000

50,000

60,000

40,000

Apr20 May20 Jun20 Jul20 Aug20 Sep20 Oct20 Nov20 Dec20 Jan21 Feb21

INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021

THE PRODUCT-ROADMAP OF BANK993

– konto99 (current account)

– sparkonto99 (savings)

– bildungskonto99 (learning)

– geschäftskonto99 (business)

– Apple Pay

Consumer financing

Mortgage lending

New asset management products

Fund investments

20212020

26

INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021 27

– AUSTRIA‘S LARGEST ONLINE MARKETPLACE3

5

16

44

2018 2019 2020

Trading volume(EUR 44m in 2020)

460g

CO2/item

300g

CO2/item

Parcel volumes(435 thousand in 2020)

– shöpping was clicked on more than 15.3m times in 2020

– More than 2.8m products listed, 1,600+ active retailers

– Strong increase in parcel and trading volumes in 2020

43

107

435

2018 2019 2020

-35%

Online retailer

Local retailerSource: Climate friendly shopping, DCTI, 2015

Ecological advantage of shöpping:

– Only regional Austrian retailers

– Carbon-neutral delivery from 2021 onwards

Carbon emissions

INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021

Number of solutions Items/month

28

SELF-SERVICE SOLUTIONS OF AUSTRIAN POST

June 2012 January 2012December 2020 November 2013 December 2020 December 2020

2020: >4.2m items51,892 pick-up boxes

2020: >4.6m items86,109 boxes in pick-up stations

2020: >7.5m items463 drop-off boxes

2020 vs. 2019

Higher first delivery attempt

success rate during lockdown periods

3

Return parcels+37% in Dec 2020

(vs. Dec 2019)

INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021 29

INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021 30

SUSTAINABLE STRATEGIC TARGETS 2030

Continuation of growth trendRevenue of EUR 3bn in 2030 based on steady parcel growth

Top employer providing a safe and respectful work environment40% women in leadership positions

Decarbonisation of logistics:

Economy & Customers

Environment & Climate

People & Social

– 40% reduction in absolute carbon emissions– 70% decrease in specific carbon emissions– 100% carbon-free delivery in Austria

INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021 31

SUSTAINABLE STRATEGIC TARGETS IN DETAIL

1

3

4

5

2

10

12

13

14

11

6

7

8

9

Commercial success driven by sustainable and customer-focused services

Economy & Customers

Decarbonisation of logistics thanks to environmental efficiency along the value chain

Environment & Climate

Top employer providing a safe and respectful work environment

People & Social

– Group-wide reduction in fossil energy sources– Saving energy in the vehicle fleet and properties

– Reducing carbon emissions in Austria by 2030 – 40% reduction in absolute carbon emissions– 70% decrease in specific carbon emissions– 100% carbon-free delivery in Austria

– Corporate and work culture– Improvement in employee satisfaction

– Diversity– Increase in the proportion of women in leadership positions to 40%

– Occupational safety and health protection– 15% reduction in the number of occupational accidents

– Financial targets– Steady increase in revenue (revenue of EUR 3bn in 2030)– Sustainably high profitability– Continuation of attractive dividend policy (>75% of net profit)

– Customer orientation/service portfolio– Increase in customer satisfaction– Environmental efficiency and socially responsible products + services

We create a positive impact for all stakeholderswith sustainable and customer-focused productsand services

We are an industry trailblazer when it comes to structuring our business model with environmental considerations in mind and place carbon neutrality at the centre of our commercial activities

We are a top employer in a safe, diverse andrespectful working environment and take our social responsibility seriously

INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021 32

2030 SUSTAINABILITY MASTER PLAN OF AUSTRIAN POST

Economy & Customers

Commercial success driven by sustainable and customer-focused services

Environment & Climate

Decarbonisation of logistics thanks to environmental efficiency along the value chain

People & Social

Top employer providing a safe and respectful work environment

Key Topics of Master Plan

Sustainable appearance & services for private customers

Sustainable mail & parcel products

Sustainable procurement

Sustainable governance & compliance

• Stakeholder value

1

3

4

5

2

Green & efficient mobility

• Green & efficient buildings

• Resource-efficient processes

• Circular economy

6

7

8

9

Corporate & work culture

Integrated diversity management

Occupational health & safety

Digital responsibility

Social dialogue & partnerships

10

12

13

14

11

SDGs of the UNO

INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021

CARBON KEY FIGURES AT A GLANCEÖsterreichische Post AG

2009 2020

Carbon emissions(tonnes)

95,756 86,949 -9.1%

Direct carbon emissions per EUR m revenue(Scope 1 and 2; tonnes)

48 28 -41.6%

Total carbon emissions per EUR m revenue(Scope 1 to 3; tonnes)

60 46

Carbon per kilometre (g CO2/km)

630 433 -31.3%

Carbon per shipment weight(kg CO2/shipment tonne)

206 120

33

-23.3%

-41.7%

CO2 corresponds to CO2 equivalents.

INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021

95,75686,135

77,62569,971 70,915 69,414 67,272 67,491 68,982 71,389

76,94686,949

52,000

180,000

2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2030e 2030e

34

CARBON EMISSIONS AND EMISSION TARGETS BY 2030 IN AUSTRIA

-40%

Carbon emissionstonnes

Numbers of Österreichische Post AG

Target

206kg CO2/shipment tonne

INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021 35

SPECIFIC CARBON EMISSIONS AND EMISSION TARGETS BY 2030

206

167151

133 132140 145 144

134 129 124 120

62

2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2030e

Carbon per shipment weightkg CO2/shipment tonne

95,757,000 kg CO2

465,372 shipment tonnes

86,949,000 kg CO2

726,111 shipment tonnes

-70%

Target

-42%

Numbers of Österreichische Post AG

INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021

H H

H

37,700

13,300

28,000

40,500

30,100

33,100

95,800

86,900

52,000

2009 2020 2030e 2040e

36

DECARBONISATION – ROADMAP AUSTRIA 2020 – 2030 – 2040

Buildings

Delivery ofletters and parcels

Transport logistics

HH

Carbon emissions (Scope 1-3)tonnes

Numbers of Österreichische Post AG

INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021 37

GREEN & EFFICIENT MOBILITY Mobility based on renewable low-carbon energy

Add exclusively e-vehicles to our delivery fleet as of 2024

Science-based carbonreduction target

Largest e-vehicle fleet in Austria

INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021

GREEN & EFFICIENT MOBILITY Transport: New hydrogen cooperation

H

– Austrian Post-OMV partnership to develop the production, infrastructure and integration of green hydrogen

– Broad-based initiative, also for other interested parties

– Use of the 1st Post hydrogen truck no later than 2023

– Target: 2,000 hydrogen-powered trucks in Austria by 2030

H

HH

H

H

38

INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021 39

GREEN & EFFICIENT BUILDINGSDevelop and operate our facilities with a focus on eco-efficency

INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021

CO2 NEUTRAL DELIVERY SINCE 2011In three stages to CO2 neutral postal items

Avoid emissions and enhance efficiency01

Alternative technologies02

Protection and recultivation03

– CO2 emissions intensity decreased by 41.7% between 2009 and 2020

– 6 photovoltaic plants installed and 5 under construction in 2021

– Expansion of e-vehicle fleet moving ahead with morethen 2,400 vehicles by the end of 2021

– Compensation since 2011

– Supported more than 150 national and international climate protection projects

40

INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021

4655

6255

80 80 81

457

55 60

467668

774

1,223

1,762

5,221

5,656

Post AG1 Group1

Indirect emissions (Scope 3)

Direct emissions (Scope 1 and 2)

Carbon per EUR m on revenue Postal companiestonnes

1 Numbers 2020Source: Corporate Sustainability and Financial Reports 2019

Group1

Carbon per EUR m revenue Austrian companiestonnes

COMPARISON OF CARBON EMISSIONS

41

INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021

118262

653

8621,012

1,387 1,4231,592

1,750

2,047

>2,400

2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021e 2030e

Mulit-track Single-Track

TARGET UNTIL 2030: 100% E-MOBILITY ON THE LAST MILE

42

INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021 43

OUR ESG RATINGS AND REPORTING GUIDELINES

Sustainability reporting 2021 in accordance with SASB and EU Taxonomy in preparation

Climate reporting 2020 in line withTCFD guidelines

Sustainability reporting 2020 in line with GRI Standard Core option andSustainability/Diversity Improvement Act

Sustainability objectives determined in line with Science Based Targets

Objectives in line with United Nations Sustainable Development Goals

AAA (range from AAA to CCC)

Prime Status, Rating C+ (range from A+ to D-)

A- (range from A to D-), Supplier Engagement Leader

Silver (58 out of 100 points)

Outperformer(68 out of 100 points)

64 out of 100 points

Austrian Leading Companies (ALC) Award in the category Climate Transparency

Ratings Reporting Guidelines

INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021

BENEFITS FOR STAKEHOLDERS IN 2020

794

335

193

51

196

57

Wages/salaries/social security

Taxes and duties

Investments and acquisitions

Dividends

to the state

EUR m

44

INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021

Nationwide supply in Austria - no "cherry-picking”

Strengthening the regional factor = strengthening the ecosystem

New postal bank throughout Austria: bank99, the bank nearby

Customer inclusion

45

INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021

AUSTRIAN POST FOCUSES ON ECOLOGICAL AND SOCIAL ACCOUNTING

Carbon footprint Das Kuvert 52g CO2

Carbon impact far lower than comparable digital banner advertising 460g CO2

→ Further reduction to 30g CO2 targeted– Green energy in paper production and printing– Delivery per electric vehicle

→ Social contribution clearly above average– High social standards at Austrian Post and its suppliers– Easiest access to information/adverts for the public

46

37%

2%

14%

0.2%

9%

6%

8%

24%

0.4%

Paper production

Transport to print

Print

Transport to collator centre

Collator centre

Transport to the delivery bases

Delivery bases

Delivery

Recovery

→ Conversion to green electricity→ Heat from biomass

→ Conversion to green electricity→ Print plates made of recyclable materials

→ 100% electric delivery 2030

460g

CO2

52g

CO2

-89%

Das Kuvert

Banneradvertising

Source: Unpublished internal life cycle assessment according to ISO 14040 with independent audit/verification

Distribution carbon footprint Das Kuvert + sustainability measures

INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021

EMPLOYEE KEY FIGURES AT A GLANCEÖsterreichische Post AG

47

2019 2020

Number of employees (FTE) 17,205 17,465

Thereof women (%) 31.1 31.3 –

Thereof men (%) 68.9 68.7 –

Employee turnover (%) 15.5 11.6

Sick leave (%) 9.0 7.6 -1,4%

Fatal accidents 0 0 –

Accident frequency per 1m productive hours 28 27

Female employees in leadership positions (%) 33.1 34.6

Temporary staff (%) 3.3 3.3

-3.6%

+4.5%

0.0%

-15.6%

-25.2%

+1.5%

INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021 48

AMBITOUS TARGETS FOR 2030

Employee satisfaction -Increase employee engagementfrom 76% to 82%

Reduce turnover rate for all new employees joining the com-pany by 2030 from 36% to 28%

40% of all management positions to be held by women

No fatal accidents during the delivery of letters or parcels

15% reduction in the number of occupational accidents

INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021

GENDER BALANCE PROGRAMME ELLY

– Aiming for a balanced gender ratio at Austrian Post

– 160 employees develop ambitious goals and measures to continuously increase the proportion of women

– Numerous measures already implemented (parent-child rooms, gender-sensitive employer branding campaigns and recruiting processes)

– Honours in the Women Career Index 2019: Increase by 13 points to 75 out of 100 achievable points

– Share of women in total employment since programme start from 35.2% to 36.5%1, women in management positions from 30.5% to 34.6%1

1 Österreichische Post AG excl. Group companies

49

INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021

EBIT BONUS FOR EMPLOYEES

680 702 725768

811 832 832 853 875 889 889

1,200

2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020

EBIT bonus (EUR)

50

INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021

DATA PROTECTION AND DATA SECURITY – MEET CUSTOMER EXPECTATIONS

AND COMPLY WITH LEGAL REQUIREMENTS

Comprehensive measures to ensure confidentiality of customer and corporate data as well as the integrity and availability of IT systems in use

– Implementation of requirements stipulated in the EU‘s General Data Protection Regulation (GDPR)

– Group-wide awareness-building of employees– Data protection organisation

Newly-established data protection centre

Data protectioncompliance

Data protectionprocessmanagement

Data protectionoperations

51

INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021 52

PREDICTABILITY FOR OWNERS

123

163170

150157

168182 186

197 198 202 208 211201

161

2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 20201

19.00

35.25

28.112

SharepriceIPO 2006

Shareprice10.3.21

Dividends 2006-2020

Total Shareholder Return since IPO (EUR)

EBIT (EUR m)

1 Excl. special effects2 Dividend proposal of EUR 1.60 for the 2020 financial year to the Annual General Meeting on 15 April 2021

INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021

1. Highlights and Overview

2. Strategy Implementation

3. GROUP RESULTS FY 2020

4. Outlook 2021

5. Governance

53

INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021

KEY PERFORMANCE INDICATORS

2019 2020

Revenue (EUR m) 2,021.6 2,189.2 Increase of 8.3% in 2020

EBITDA margin (%) 15.8 13.8 EBITDA margin below the prior-year level

EBIT margin (%) 9.9 7.3/9.69.6% EBIT margin of the logistics business7.3% Group EBIT margin

Earnings/share (EUR) 2.17 1.75 Earnings per share down by EUR 0.42 from 2019

Cash flow (EUR m) 150.5 125.7 Operating free cash flow below the prior-year level

Equity ratio (%) 34.3 24.4Changed equity ratio due to balance sheet extension (bank99 and Aras Kargo)

54

INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021

EUR m 2019 2020 % ∆ Q4 2019 Q4 2020

Revenue 2,021.6 2,189.2 8.3% 167.6 559.3 691.3

Other operating income 131.5 64.1 -51.2% -67.4 17.6 20.1

Raw materials, consumables, services -495.7 -596.2 -20.3% -100.5 -162.2 -217.9

Staff costs -976.7 -1,041.4 -6.6% -64.7 -232.0 -295.2

Other operating costs -361.3 -314.4 13.0% 46.8 -79.7 -75.6

At equity consolidation -0.6 1.5 >100% 2.2 -0.4 0.1

EBITDA 318.7 302.8 -5.0% -15.9 102.7 122.9

EBITDA margin 15.8% 13.8% - - 18.4% 17.8%

Depreciation, amortisation, impairment -118.1 -142.2 -20.4% -24.1 -32.2 -43.7

EBIT 200.6 160.6 -19.9% -40.0 70.5 79.2

EBIT margin 9.9% 7.3%/9.6%1 - - 12.6% 11.5%/12.7%1

Financial result 10.7 1.4 -86.5% -9.3 -2.9 -2.5

Income tax -66.8 -46.8 30.0% 20.1 -23.3 -25.9

Profit for the period 144.5 115.3 -20.2% -29.2 44.4 50.8

Earnings per share (EUR) 2.17 1.75 -19.2% -0.42 0.69 0.72

55

KEY INCOME STATEMENT INDICATORS

Strong Parcel growth offsets declines in Letter Mail and Direct Mail volume decline

Higher transport and material costs due to volume growth and COVID-19 costs

1 EBIT margin of the logistics business of 9.6% (excl. Retail & Bank Division); Q4 2020: 12.7%

EBIT decrease due to lower Letter and Direct Mail revenue, additional COVID-19 costs and launch of bank99

Effects in 2019 from claims related to non-wage costs paid in previous periods

EBITDA decline of 5%

INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021 56

Letter Mail & Business Solutions 2020 (EUR m)– Revenue decline of 4.2% in 2020– Letter Mail volume decline of 7% in Austria in 2020

intensified by COVID-19 pandemic

Direct Mail/Media Post 2020 (EUR m)– Revenue decline of 12.5% in 2020,

volume decrease of 11.5% in Austria– Addressed items: structural decline in Austria by COVID-19

and negative economic situation– Unaddressed items: high volatility during the year

MAIL DIVISION: REVENUE DEVELOPMENT

1 Adjusted to the new segment structure since 1 January 2020

1

Q1208.2

Q1203.3

Q2200.6

Q2178.0

Q3195.4

Q3184.9

Q4211.7

Q4215.6

816.0 781.8

2019 2020

-4.2%

-2.4%

-11.3%

-5.4%

+1.8%

Q1124.7

Q1114.3

Q2126.7

Q295.0

Q3114.5 Q3

107.8

Q4138.2 Q4

123.8

504.1440.9

2019 2020

-8.4%

-25.0%

-5.9%

-10.4%

-12.5%

1

INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021

EUR m 20191 2020 % ∆ Q4 20191 Q4 2020

Revenue 1,320.1 1,222.7 -7.4% -97.4 349.9 339.4

• Letter Mail & Business Solutions 816.0 781.8 -4.2% -34.2 211.7 215.6

• Direct Mail 372.0 320.9 -13.7% -51.1 100.1 88.1

• Media Post 132.1 120.0 -9.1% -12.1 38.1 35.7

Revenue intra-Group 2.9 3.1 6.4% 0.2 0.9 1.1

Total revenue 1,323.0 1,225.8 -7.3% -97.2 350.8 340.5

EBIT 196.7 164.4 -16.4% -32.3 67.8 57.7

EBIT margin 2 14.9% 13.4% - - 19.3% 16.9%

57

MAIL DIVISION: KEY INCOME STATEMENT INDICATORS

Revenue decrease in Direct Mail and Media Post due to COVID-19 pandemic and declining economic activity

1 Adjusted to the new segment structure since 1 January 20202 EBIT margin in relation to total revenue

Intensified decline in Letter Mail related to COVID-19, Q4 recovery

EBIT margin held up well at 13.4% despite large-scale revenue decline and additional costs caused by COVID-19

INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021 58

Parcel & Logistics Division: +44.4% (Q4: +72.6%) E-commerce boost continues, DHL cooperation leads to further rise in revenue in Austria and CEE

514.7668.4

117.8

245.2

632.5

913.6

2019 20202

Austria

CEE/SEE,Turkey1

>+100%

+29.9%

+44.4%

PARCEL & LOGISTICS DIVISION: REVENUE DEVELOPMENT

1 Since 25 August 2020 2 Adjusted to the new segment structure since 1 January 2020

2020 Revenue DevelopmentEUR m

CEE/SEE, Turkey: >+100% (Q4: >+100%) – Ongoing positive e-commerce momentum due to

COVID-19 results in B2C growth– Full consolidation of Aras Kargo as at 25 August 2020

adds EUR 101.5m to revenue

Austria: +29.9% (Q4: +33.6%)– Additional revenue increase since August 2019 due

to cooperation with DHL– High organic growth due to strong online business in

spite of own delivery by a large customer in Eastern Austria

INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021

EUR m 20191 2020 % ∆ Q4 20191 Q4 2020

Revenue 632.5 913.6 44.4% 281.1 195.2 336.9

• Premium 352.9 568.0 60.9% 215.1 113.4 224.9

• Standard 217.5 274.0 26.0% 56.5 62.8 91.5

• Other Parcel Services 62.1 71.5 15.3% 9.5 19.0 20.5

Revenue intra-Group 0.7 1.0 36.6% 0.3 0.2 0.3

Total revenue 633.2 914.5 44.4% 281.3 195.4 337.2

EBIT 37.8 73.5 94.5% 35.7 16.4 40.9

EBIT margin 2 6.0% 8.0% - - 8.4% 12.1%

PARCEL & LOGISTICS DIVISION: KEY INCOME STATEMENT INDICATORS

59

Ongoing revenue growth and additional volumes due to cooperation with DHL

1 Adjusted to the new segment structure since 1 January 20202 EBIT margin in relation to total revenue

EBIT margin positively affected by Turkish subsidiary Aras Kargo, but impacted by COVID-19 related additional costs and increased expenditures in the logistics network to manage higher volumes during the year

Initial consolidation of Aras Kargo adds EUR 101.5m to revenue

INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021

42.0 44.8

29.3 19.8

9.2

80.5

64.7

2019 20201

60

Revenue development 2020EUR m

Branch Services (retail goods and branch products)

Cash payments for third parties

-19.7%

RETAIL & BANK DIVISION: REVENUE DEVELOPMENT

1 Adjusted to the new segment structure since 1 January 2020

Service fees from former banking partner

Financial Services Earnings

Branch Services

Retail & Bank Division: -19.7% (Q4: +10.4%)– Start of bank99 on 1 April 2020– Discontinuation of service fees from former banking

partner

Financial Services Earnings– Discontinuation of service fees from former

banking partner of EUR 29.3m in 2019 – Earnings of EUR 19.8m in 2020, including cash

payments for third parties (e.g. pensions)

Branch Services– Increase in retail goods and branch products to

EUR 44.8m in 2020

INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021

EUR m 20191 2020 % ∆ Q4 20191 Q4 2020

Revenue 80.5 64.7 -19.7% -15.8 17.1 18.9

• Branch Services 80.4 44.8 -44.3% -35.6 17.1 11.5

thereof service fees from former banking partner 29.3 - - - 3.9 -

thereof cash payments for third parties (e.g. pensions) 9.2 - - - 2.3 -

• Financial Services Earnings 0.0 19.8 - 19.8 0.0 7.4

• Other 0.1 0.1 -27.1% 0.0 0.0 0.0

Revenue intra-Group 182.3 183.4 0.6% 1.1 49.1 51.5

Total revenue 262.8 248.1 -5.6% -14.7 66.2 70.4

EBIT -4.6 -43.8 <-100% -39.2 -2.7 -6.4

RETAIL & BANK DIVISION: KEY INCOME STATEMENT INDICATORS

61

1 Adjusted to the new segment structure since 1 January 2020

Including cash payments for third parties (e.g. pensions)

Earnings impacted by additional costs related to COVID-19 and launch of bank99

2019 included retail goods and branch products of EUR 42.0m

INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021

1,137.2

158.3

485.1

589.5

91.2218.9

2,680.2

31.12.2020

1,056.5

96.2

403.6

50.9

142.4

293.2

2,042.9

31.12.2019

655.0

632.5

532.9

508.2

351.6

2,680.2

31.12.2020

163

93

182

194

62

Equity ratio of 24.4%

Equity

Provisions

Liabilities, Other

Other financial liabilities

Cash/cash equiv., money market/securities invest.

Other financial assets, investment property

Receivables, inventories, other1

Property, plant and equipment

Intangible assets

ASSETS EQUITY & LIABILITIES

Structure of provisionsEUR m

Employee under-utilisation

Legally and contractually required provisions for social capital

Other provisions

Other staff-related provisions

Liquid financial resources of EUR 219m

Includes EUR 327m right-of-use assets (IFRS 16)

BALANCE SHEET EXTENSION (+31%) DUE TO NEW FINANCIAL SERVICES BUSINESS/BANK99 + ARAS KARGO

Financial liabilities from financial services

Lease liabilities of EUR 321m (IFRS 16)

EUR 100m for potential claims related to non-wage costs from previous periods

700.7

617.4

415.3

309.5

2,042.9

31.12.2019

EUR 519m in liabilities to customers

EUR m

1 Includes IFRS 5-assets2Adjusted presentation

Financial assets from financial services

Financial services/bank99

EUR 568m cash in bank99

2

INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021 63

2020 CASH FLOWCash flow adjusted for core banking assets of bank99

732.6

-522.2

210.4

-67.8-16.9

125.7

-55.1 -20.4

+37.0 87.3

Cash flow fromoperatingactivities

Core bankingassets (CBA)

Cash flow fromoperatingactivities(ex CBA)

MaintenanceCAPEX

Other Operating freecash flow

GrowthCAPEX

PropertyCAPEX

Acquisitions/Divestments

Free cash flowbefore money

market/securitiesinvestments

(ex CBA)

2

228.83 - 228.83 -71.5 -6.8 150.53 -60.9 -20.6 -6.8 62.23

1 Proposal to the Annual General Meeting on 15 April 20212 Free cash flow before acquisitions/securities/money market investments, growth CAPEX and core banking assets3 Values exclude cash inflows from the Neutorgasse real estate project of EUR 32.8m and credited claims of EUR 65.7m related to non-wage labour costs paid in previous periods.

2019

Customer deposits in bank99

Free cash flow before money market and securities investments of EUR 87.3m

Incl. sale of shares held in flatex AG

EUR m

Operating free cash flow of EUR 125.7m covers dividend payment of EUR 108.1m1

INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021

1.00

1.401.50 1.50

1.601.70

1.801.90 1.95 1.95 2.00 2.05 2.08 2.08

1.60

70%80% 85%

106%

91% 93% 99% 104%90% 88% 88% 84%

97% 97% 94%

2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 20201 21

Dividend in EURPayout ratio

64

DIVIDEND POLICYContinuation of attractive and predictable dividend policy since IPO

– Dividend proposal to the Annual General Meeting: EUR 1.60 per share

– Dividend yield as at 31 December 2020: 5.6% (based on share price of EUR 28.70)

– Payout ratio in 2020: 94% of net profit

– Unchanged dividend policy: distribution of at least 75% of net profit

1 Excl. special dividend of EUR 1.002 Proposal to the Annual General Meeting on 15 April 2021

Dividends since IPO

INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021

1. Highlights and Overview

2. Strategy Implementation

3. Group Results FY 2020

4. OUTLOOK 2021

5. Governance

65

INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021

Market environment– 2021 will continue to be influenced by the pandemic and government measures– Assumption of slow economic recovery in the course of the year– Development in the Letter Mail, Direct Mail and Parcel market with high volatility and reduced visibility

OUTLOOK 2021

66

Earnings/Dividend– Group EBIT increase in 2021 of at least +10% targeted in spite of uncertain conditions (EBIT 2020: EUR 161m)

– Expected stable or slightly lower development in the Mail Division – Approx. 20% earnings rise in the Parcel & Logistics Division– Improved earnings in the Retail & Bank Division– Uncertainty remains relating to development of pandemic/lockdown measures

– Continuation of attractive dividend policy: dividend proposal of EUR 1.60 per share for 2020 (payout ratio of 94% of net profit)

Investments/CAPEX– Ongoing implementation of 2018-2022 investment programme in Austria: planned capacity expansion by 30% by 2022– CAPEX Austria in 2021: growth CAPEX of more than EUR 60m in addition to maintenance CAPEX of about EUR 70m.

Furthermore, property acquisitions of approx. EUR 20m are possible. – CAPEX International in 2021: planned investments of about EUR 20m in CEE/SEE and Turkey

Revenue– Revenue growth of 8% to 10% expected in 2021

– Stability to modest decline in Mail Division possible– Strong increase of approx. 20% in the Parcel & Logistics Division, supported by the integration of Aras Kargo– Ongoing revenue growth in the Retail & Bank Division

INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021

1. Highlights and Overview

2. Strategy Implementation

3. Group Results FY 2020

4. Outlook 2021

5. GOVERNANCE

67

INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021

AUSTRIAN POST SHAREHOLDER STRUCTURE

28.2%

7.6%

7.4%3.7%

52.8%

Austria

NorthAmerica

Europe

UK & IrelandRest of World<1%

ÖBAG

68

Top Shareholders of Austrian Post

As of February 2021 No. of shares % of total

ÖBAG 35,701,569 52.8%

Marathon Asset Management, LLP 1,519,300 2.3%

Norges Bank Investment Management (Norway)

1,244,000 1.8%

Erste Asset Management GmbH 1,075,500 1.6%

The Vanguard Group, Inc. 935,800 1.4%

BlackRock Fund Advisors 863,500 1.3%Source: IHS markit Shareholder ID 02/2021

47.2% Free float

Core Shareholder ÖBAGFounded in 1967 as ÖIG, today’s ÖBAG is an independent holding that actively manages a diverse portfolio of companies in which the Republic of Austria has a significant shareholding (Austrian Post, OMV, A1 Telekom Austria, Verbund, etc.)

INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021

SUPERVISORY BOARD OF AUSTRIAN POST

Edith HLAWATIChair

Maximilian SCHNÖDLDeputy Chair

FeliciaKÖLLIKER

Maria KLIMA

Helmut KÖSTINGER

Martin PALENSKY

Manfred WIEDNER

8 Shareholder Representatives 4 Employee Representatives

Huberta GHENEFF

Peter E.KRUSE

Chris E. MUNTWYLER

SigridSTAGL

Stefan SZYSZKOWITZFinancial expert

69

INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021

– First appointed: 1 April 2011

– Current term of office expires: 31 March 2026

MANAGEMENT BOARD OF AUSTRIAN POST

– Responsibility for Branch Network and Private Customers

– Responsibility for Mail and Direct Mail

– Responsibility for Parcel & Logistics

– Group Management/Central Functions

– Finance Function/Corporate – Logistics Infrastructure

Georg PölzlCEOChairman of the Management Board

Walter OblinDeputy CEOHead of Mail & Finance Division

Peter UmundumMember of the Management Board Head of Parcel & Logistics Division

– First appointed: 1 Oct. 2009

– Current term of office expires: 30 Sept. 2024

– First appointed: 1 July 2012

– Current term of office expires: 30 June 2025

70

INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021

MANAGEMENT TEAM OF AUSTRIAN POST

Georg Pölzl, CEO

Chairman of the Management Board

Walter Oblin, Deputy CEO

Head of Mail & Finance Division

Peter Umundum, Member of the Management Board

Head of Parcel & Logistics Division

Harald Kunczier

Branch Network

Manuela BruckCorporate communications, Customer Service

Franz NiglHuman Resources Management

Florian DanglBank

Harald HagenauerIR, Group Auditing & Compliance

Andreas ThöniStrategy, Digitalisation & Innovation

Robert HadzetovicPost E-Commerce GmbH

Thomas AuböckMail

Georg MündlMail Solutions

Horst Ulrich MooshandlGroup Information Technology & Procurement

Alexander Koch

Group Controlling

Michael Ullrich, MScGroup Real Estate

Verena Knott-BirklbauerGroup Accounting & Group Treasury

Anneliese EttmayerLegal

Stefan HeiglauerParcel & Logistics Austria

Franz LeitnerTransport & Services

Carsten WallmannCEE Parcel & Turkey

Alois ReifDistribution

Matthias HofmannStrat. network planning & controlling

Bernhard AchbergerBank

Wolfgang EinerLogistics Solutions

71

INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021 72

SUPERVISORY BOARD COMMITTEES

Nomination Committee

Remuneration Committee

Audit Committee Parcel & Logistics Committee

Banking Committee

– Edith Hlawati, Chairwoman

– Maximilian Schnödl

– Helmut Köstinger

– Edith Hlawati, Chairwoman

– Maximilian Schnödl

– Maximilian Schnödl, Chairman

– Stefan Szyszkowitz, Deputy Chairman

– Huberta Gheneff

– Peter E. Kruse

– Helmut Köstinger

– Manfred Wiedner

– Peter E. Kruse, Chairman

– Chris E. Muntwyler

– Helmut Köstinger

– Maximilian Schnödl, Chairman

– Felicia Kölliker

– Helmut Köstinger

2 meetings

• Filling vacantManagement and Supervisory Board positions

4 meetings

• Remuneration Policy• Specification and

evaluation of targetcriteria for variable Management Board remuneration

5 meetings

• Financial statements• ICS and risk

management• Audit

4 meetings

• Parcel business in Austria

• Increase in stake heldin Aras Kargo

2 meeetings

• Business developmentbank99

• Issues relating to thefinancial servicesbusiness

INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021

42%

58%

Female

Male

75%

25%

Austrian

Non-Austrian

25%

42%

33%

<50 years

>60 years

50-60 years

50%

8%

42%<5 years

>10 years

5-10 years

100%Independent

DIVERSITY OF THE SUPERVISORY BOARD

Nationality Age Gender

Independencein accordance with

the Austrian Corporate Governance Code (C-Rule 53)

Tenure

73

INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021

Fixed Salary

Variable Salary

LTI performance period over three years

STI performance over period of one year

Long-TermIncentives (LTI)

Short-TermIncentives (STI)

100%

max. 150% of target value

max. 200% of target value

Year 1 Year 2 Year 3 Year 4

STIFix

LTI

Individual total cap for each board member between EUR 1.4m-2.8m

REMUNERATION SYSTEM OF THE MANAGEMENT BOARD

74

INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021 75

REMUNERATION REPORT

Transparency in disclosing remuneration

Remuneration components described in a clear and understandable manner

Focus on variable performance-oriented remuneration components

Long-term corporate strategy and ESG criteria taken into account

Target values and target achievement presented in a transparent manner

Comparison with the company‘s business development

INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021 76

DEVELOPMENT OF TOTAL MANAGEMENT BOARD REMUNERATIONIN KEUR

Fixed1,733

Fixed1,861

STI2,282

STI2,190

STI2,282

STI2,190

LTI2,443 LTI

1,499

LTI2,443

LTI1,499

6,458

5,551

4,725

3,689

2019 2020 2019 2020

-21.9%Variable remuneration

components

2/3 variable share

1/3 fixed share

73% 66%

27% 34%

INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021 77

Austrian PostInvestor RelationsRochusplatz 1, 1030 ViennaWebsite: post.at/irE-mail: [email protected]: +43 57767-30400

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Financial Calendar 202115 April 2021 Annual General Meeting27 April/29 April 2021 Ex-day/Dividend Payment Day12 May 2021 Interim Report Q1 202112 August 2021 Half-Year Financial Report 202111 November 2021 Interim Report Q1-3 2021

DisclaimerThis presentation contains forward-looking statements, based on the currently held beliefs and assumptions of the management ofAustrian Post, which are expressed in good faith and, in their opinion, reasonable. These statements may be identified by words such as “expectation“ or “target“ and similar expressions, or by their context. Forward-looking statements involve known and unknown risks,

uncertainties and other factors, which may cause the actual results, financial condition, performance, or achievements of Austrian Post, or results of the postal industry generally, to differ materially from the results, financial condition, performance or achievements expressed or implied by such forward-looking statements. Given these risks, uncertainties and other factors, recipients of this document are cautioned not to place undue reliance on the forward-looking statements. Austrian Post disclaims any obligation to update these forward-looking statements to reflect future events or developments.

Austrian Post | Legal form: limited company under Austrian law | Registered seat in the Municipality of Vienna | Commercial register number: FN 180219d of the Commercial Court of Vienna. This presentation can contain legally protected and confidential information and is protected by copyright. The reproduction, dissemination or duplication of this presentation, either in part or as a whole, requires the express written permission of Austrian Post.