automate what you can, document what you can't and have the wisdom to know the difference
TRANSCRIPT
Automate what you can, document what you can’t and have the wisdom to know the difference
theUberGeekGirl.com Facebook.com/WestITpros
#MomOps #DevOps #MomOps #Kanban #Azure
h"p://upload.wikimedia.org/wikipedia/commons/1/19/Linux_Kernel_panic.png
h"p://upload.wikimedia.org/wikipedia/commons/5/58/US_Navy_021029-‐N-‐0000W-‐001_A_U.S._Navy_ER_General_Medical_Officer,_provides_trauma_training_to_a_team_of_Emergency_Medical_Technicians.jpg
h"p://www.zazzle.com/grouchy+people+clothing
Cutou"hecrap.com
CommunicaWon
When you come to work, do you think:
• These are my people • This is my tribe
h"p://en.wikipedia.org/wiki/Intensive_care_unit
Extracorporeal membrane oxygenaWon
h"p://old.pcrf.net/wp-‐content/uploads/2011/06/IMG_0142.jpeg
h"ps://drsvenkatesan.wordpress.com/tag/criWcal-‐care-‐medicine/
h"ps://www.flickr.com/photos/yellowcloud
communication trust
teamwork
precise communicaWon
h"p://blogs.hcpro.com/hipaa/wp-‐content/uploads/2013/11/nurse-‐phones-‐ringing.gif
Alert Fatigue
h"p://www.healthcareitnews.com/directory/alert-‐faWgue
effecWve communicaWon
h"p://nursingpage.blogspot.com/2011/09/therapeu9c-‐communica9on.html
Personal Space – distance people prefer in interacWons Four Distances 1. InWmate – physical contact, sensory, heat, smell -‐ threatening 2. Personal – less overwhelming, 1.5 c 3. Social – 4-‐12c, non formal, more space to move 4. Public – 12c +, one to many, teaching
h"p://commons.wikimedia.org/wiki/File:Personal_Spaces_in_Proxemics.svg
EffecWve CommunicaWon
h"p://nursingpage.blogspot.com/2011/09/therapeu9c-‐communica9on.html
1. Territorial – concepts of space & things individuals consider theirs 2. Roles and relaWonships 3. Time – events that precede and follow interacWons 4. Environment -‐comfort, safety = more effecWve communicaWon 5. Aftudes
h"p://www.camelcitydispatch.com/wp-‐content/uploads/2012/10/tools_systems_thinking_iceberg.gif
Communication tools: ICS Incident communications are facilitated through the development and use of a common communications plan and interoperable communications processes and architectures.
Unity of Command Common Terminology Management by Objective
Blamefree=confident decisions
CommunicaWons -‐ Tools
Communica)ons: precise language How many different names do we have for technology arWfacts? droplet, vm, node, compute engine, machine, box, server, metal Script, program, code, app, module, library
CommunicaWons Tools • Email is bad
Trust – Clear Goals
High trust culture
Credit: @jezhumble
Trust: hire good people (not skillsets)
h"p://imgoingtorockforyou.today/
@hodgesdavidk
Thank you! [email protected] @ubergeekgirl
• h"p://aka.ms/devops
• h"p://aka.ms/devopsmva
•
DevOps Resources
Date Title Speaker(s)
Wed @ 1:30-‐2:10p Microsoc Presents: Chef in AcWon on Azure Eugene Chigirinskiy; Kundana Palagiri
Thurs @ 1:15-‐1:55p PowerShell from the Ground Up Jeffery Snover
Thurs @ 1:15-‐1:55p Automate what you can, document what you can’t and have the wisdom to know the difference
Jessica DeVita
Thurs @ 2:10-‐2:5o Windows PowerShell Desired State Config (DSC) for Veteran Chefs Damien Caro; Steven Murawski