Download - Automate what you can, document what you can't and have the wisdom to know the difference
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Automate what you can, document what you can’t and have the wisdom to know the difference
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theUberGeekGirl.com Facebook.com/WestITpros
#MomOps #DevOps #MomOps #Kanban #Azure
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h"p://upload.wikimedia.org/wikipedia/commons/1/19/Linux_Kernel_panic.png
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h"p://upload.wikimedia.org/wikipedia/commons/5/58/US_Navy_021029-‐N-‐0000W-‐001_A_U.S._Navy_ER_General_Medical_Officer,_provides_trauma_training_to_a_team_of_Emergency_Medical_Technicians.jpg
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h"p://www.zazzle.com/grouchy+people+clothing
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Cutou"hecrap.com
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CommunicaWon
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When you come to work, do you think:
• These are my people • This is my tribe
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h"p://en.wikipedia.org/wiki/Intensive_care_unit
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Extracorporeal membrane oxygenaWon
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h"p://old.pcrf.net/wp-‐content/uploads/2011/06/IMG_0142.jpeg
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h"ps://drsvenkatesan.wordpress.com/tag/criWcal-‐care-‐medicine/
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h"ps://www.flickr.com/photos/yellowcloud
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communication trust
teamwork
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precise communicaWon
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h"p://blogs.hcpro.com/hipaa/wp-‐content/uploads/2013/11/nurse-‐phones-‐ringing.gif
Alert Fatigue
h"p://www.healthcareitnews.com/directory/alert-‐faWgue
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effecWve communicaWon
h"p://nursingpage.blogspot.com/2011/09/therapeu9c-‐communica9on.html
Personal Space – distance people prefer in interacWons Four Distances 1. InWmate – physical contact, sensory, heat, smell -‐ threatening 2. Personal – less overwhelming, 1.5 c 3. Social – 4-‐12c, non formal, more space to move 4. Public – 12c +, one to many, teaching
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h"p://commons.wikimedia.org/wiki/File:Personal_Spaces_in_Proxemics.svg
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EffecWve CommunicaWon
h"p://nursingpage.blogspot.com/2011/09/therapeu9c-‐communica9on.html
1. Territorial – concepts of space & things individuals consider theirs 2. Roles and relaWonships 3. Time – events that precede and follow interacWons 4. Environment -‐comfort, safety = more effecWve communicaWon 5. Aftudes
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h"p://www.camelcitydispatch.com/wp-‐content/uploads/2012/10/tools_systems_thinking_iceberg.gif
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Communication tools: ICS Incident communications are facilitated through the development and use of a common communications plan and interoperable communications processes and architectures.
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Unity of Command Common Terminology Management by Objective
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Blamefree=confident decisions
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CommunicaWons -‐ Tools
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Communica)ons: precise language How many different names do we have for technology arWfacts? droplet, vm, node, compute engine, machine, box, server, metal Script, program, code, app, module, library
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CommunicaWons Tools • Email is bad
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Trust – Clear Goals
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High trust culture
Credit: @jezhumble
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Trust: hire good people (not skillsets)
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h"p://imgoingtorockforyou.today/
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@hodgesdavidk
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Thank you! [email protected] @ubergeekgirl
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• h"p://aka.ms/devops
• h"p://aka.ms/devopsmva
•
DevOps Resources
Date Title Speaker(s)
Wed @ 1:30-‐2:10p Microsoc Presents: Chef in AcWon on Azure Eugene Chigirinskiy; Kundana Palagiri
Thurs @ 1:15-‐1:55p PowerShell from the Ground Up Jeffery Snover
Thurs @ 1:15-‐1:55p Automate what you can, document what you can’t and have the wisdom to know the difference
Jessica DeVita
Thurs @ 2:10-‐2:5o Windows PowerShell Desired State Config (DSC) for Veteran Chefs Damien Caro; Steven Murawski