automate your marketing and increase roi-final

29
2014 Creative Forum Change the Conversation #IMCACreative

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Page 1: Automate your Marketing and Increase ROI-final

2014 Creative ForumChange the Conversation

#IMCACreative

Page 2: Automate your Marketing and Increase ROI-final

www.imcanet.com

@IMCAnet #IMCACreative

Page 3: Automate your Marketing and Increase ROI-final

Thank You

#IMCACreative

Page 4: Automate your Marketing and Increase ROI-final

Automate Your Marketing and Increase ROI

Tom Pytel and John Reints

Page 5: Automate your Marketing and Increase ROI-final

What is Digital Marketing?

The Digital Marketing Tree

Page 6: Automate your Marketing and Increase ROI-final

Do you have a Digital Strategy?

Always start with analytics.

The Digital Marketing Tree

Page 7: Automate your Marketing and Increase ROI-final

Defining the Analytics

• Website Data• All Web based entities• Landing Pages• New vs. Returning Visits• Market Cycle

• This is the When• Email Data

• Open Rates• What content is being viewed• Click through rates

• A/B test results• Subject Lines • Call to Actions

What Analytics are we talking about?

Page 8: Automate your Marketing and Increase ROI-final

Where are your potential customers located?

PROVE IT. The C-suite demands it.

Understanding the Analytics

Page 9: Automate your Marketing and Increase ROI-final

The DATA Matters

• Helps show market penetration• Shows EFFECTIVENESS of your

campaigns.• Addresses Segmentation • Shows where you can improve

reach or brand awareness. • Establishes new targeted

marketing opportunities

Your job is to interpret data and fill in the gaps!

Page 10: Automate your Marketing and Increase ROI-final

The DATA MattersNew vs. Returning Visits

Page 11: Automate your Marketing and Increase ROI-final

Connect Marketing Touch-Points

Page 12: Automate your Marketing and Increase ROI-final

Lead GenerationHow big is your net?

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Page 14: Automate your Marketing and Increase ROI-final

Know where your prospects are!

Page 15: Automate your Marketing and Increase ROI-final

Track Digital Behavior

How many times did your prospect…Visit your website in the last 60 days? What content were they looking at?

Did they download a white paper? Did they submit a form?

Are you tracking this data?

Is this behavior related to a current marketing campaign?

Page 16: Automate your Marketing and Increase ROI-final

Differentiating Prospects

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Lead Scoring

10 150 60

Page 18: Automate your Marketing and Increase ROI-final

CRM Systems Fill your pipeline with qualified opportunities

CAMICO – 2013 Pipeline: $13,674,000

Page 19: Automate your Marketing and Increase ROI-final

CRM Systems How Good is Your Data?

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If your data isn’t good then you are wasting your time.

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Collecting Lead Data

Is this good enough?

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Page 23: Automate your Marketing and Increase ROI-final

Data Points Matter• 38 Data Points Collected

• This is not industry standard• Only do this if your “carrot” is

strong enough• Would having a complete lead

profile help your sales team better qualify a prospect?

• Would you be able to segment your leads into smaller buckets based on the data you collect?

• This creates highly targeted campaigns.

Would you be able to create automated emails programs that deliver personalized content based on the answers provided to your prospect?

Page 24: Automate your Marketing and Increase ROI-final

Core Objectives

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Marketing Automation Statistics

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The Ultimate Goal

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Takeaways and Questions

• Do your research• Build a short and long term digital strategy• Develop base line metrics – For analytical data comparison – For calculating ROI

• Continue to analyze the DATA– For digital trends and anomalies

• Use everything you’ve learned to Automate your marketing and increase your ROI