automation adoption and adaptation in the air traffic control, uret case study
DESCRIPTION
Automation Adoption and Adaptation in the Air Traffic Control, URET Case Study. Tatjana Bolic. Problem Statement and Goal. Capacity constraint, improvements in form of Decision Support Tools (DSTs) Incremental development of Air Traffic Control (ATC) system in USA Unexpected consequences - PowerPoint PPT PresentationTRANSCRIPT
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Automation Adoption and Adaptation in Automation Adoption and Adaptation in the Air Traffic Control, the Air Traffic Control,
URET Case StudyURET Case Study
Tatjana Bolic
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Problem Statement and GoalProblem Statement and Goal
• Capacity constraint, improvements in form of Decision Support Tools (DSTs)
• Incremental development of Air Traffic Control (ATC) system in USA
• Unexpected consequences• Need to know more about adoption of automation in
ATC – to facilitate easier and faster transitions from one system to another
• Goal – to assess the automation adoption by air traffic controllers
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OutlineOutline
URET description URET diffusion Interviews with Subject Matter Experts Hypotheses Conclusions and Recommendations
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URET DescriptionURET Description
Three displays Conflict probe Trial plan Automated route amendment
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URET DescriptionURET Description
Aircraft List and Plan display – electronic flight strips
Graphic Plan display
Wind Grid display
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URET DescriptionURET Description
Usage variation:
Different teams use it in a different wayUsage differs from the intended usageUsage differs across centers
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URET DiffusionURET Diffusion
Diffusion of innovation: “is the process by which an innovation is communicated through certain channels over time among the members of a social system “
4 elements:Innovation - URETCommunication channels – inter personal and inter
facility FAA networksTime – length of URET usageSocial system – individual en-route facilities
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URET DiffusionURET Diffusion
Social system norms Innovation characteristics:
Relative advantageCompatibilityComplexityTrialabilityObservability
Adaptation: “the degree to which an innovation is changed or modified by a user in the process of its adoption and implementation “
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Interviews With Subject Matter Interviews With Subject Matter ExpertsExperts
Assistant Controller (D-side) duties Individual differences Center differences Airspace differences URET issues
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Interviews With Subject Matter Interviews With Subject Matter ExpertsExperts
Assistant controller (D-side) duties
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Interviews With Subject Matter Interviews With Subject Matter ExpertsExperts
Individual differences
Personal styles
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Interviews With Subject Matter Interviews With Subject Matter ExpertsExperts
Center differences
Team orientedIndividual oriented
Staffing
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Interviews With Subject Matter Interviews With Subject Matter ExpertsExperts
Airspace differences
FL 140
FL 240
FL 350
FL 350
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Interviews With Subject Matter Interviews With Subject Matter ExpertsExperts
URET Issues
False conflict alertsTraining
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HypothesesHypotheses
Hypothesis 1: The longer the controller uses URET, the more complete his use of its capabilities will be.
Time
Learning
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HypothesesHypotheses
Hypothesis 2: Quality and depth of training will affect the use of URET.
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HypothesesHypotheses
Hypothesis 3: New controllers will use all main functionalities more than the old controllers.
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HypothesesHypotheses
Hypothesis 4: Adaptation of URET use will result when controller works the sector alone, and if the controller works alone most of the time, the adaptation will be even more pronounced.
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HypothesesHypotheses Hypothesis 5: Strategic environment is
more suited for full URET use than the tactical environment.
FL 140
FL 240
FL 350
FL 350
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HypothesesHypotheses
Hypothesis 6: D-side controllers who use the full URET functionality will offer conflict resolution to their R-side controller more often than D-side controllers who don’t use the full URET functionality.
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Conclusions and Conclusions and RecommendationsRecommendations
Adoption and adaptation of automation not new – not applied in ATC
Use diffusion of innovation to investigate innovation adoption in ATC
Future work - Survey development and administration