avoiding the black hole: measuring the roi of tuition assistance programs

18
Unleashing Learning: From Strategy to Execution

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Organizations invest approximately $10 billion annually in tuition assistance programs for their employees. Despite the significant cost, many companies do not formally monitor the return on investment (ROI) of such educational benefits. A national study of employer-sponsored educational programs estimated that poorly planned programs waste about $6,000 per employee. Organizations need to know how effectively their investment in tuition reimbursement helps recruit, train and retain quality employees. In this workshop, chief learning officers will gain insight about how best to track the ROI of their organization’s tuition benefits programs. Ruby A. Rouse, Ph.D., Faculty, University of Phoenix School of Advanced Studies

TRANSCRIPT

Page 1: Avoiding the Black Hole: Measuring the ROI of Tuition Assistance Programs

Unleashing Learning:

From Strategy to

Execution

Page 2: Avoiding the Black Hole: Measuring the ROI of Tuition Assistance Programs

Avoiding the Black Hole: Strategies to Measure the ROI of Tuition Assistance Programs

Dr. Ruby A. Rouse & Dr. Leslie A. Miller

Executive Directors

University of Phoenix Institute

Page 3: Avoiding the Black Hole: Measuring the ROI of Tuition Assistance Programs
Page 4: Avoiding the Black Hole: Measuring the ROI of Tuition Assistance Programs
Page 5: Avoiding the Black Hole: Measuring the ROI of Tuition Assistance Programs

Loss

Return on

Investment

What is Return on Investment?

© 2010 University of Phoenix, Inc. All rights reserved

Page 6: Avoiding the Black Hole: Measuring the ROI of Tuition Assistance Programs

© 2010 University of Phoenix, Inc. All rights reserved

Page 7: Avoiding the Black Hole: Measuring the ROI of Tuition Assistance Programs

© 2010 University of Phoenix, Inc. All rights reserved

Page 8: Avoiding the Black Hole: Measuring the ROI of Tuition Assistance Programs

?

ROIROI

Page 9: Avoiding the Black Hole: Measuring the ROI of Tuition Assistance Programs

The

Black

Hole

How much money is your organization wasting?

Page 10: Avoiding the Black Hole: Measuring the ROI of Tuition Assistance Programs

© 2010 University of Phoenix, Inc. All rights reserved

Page 11: Avoiding the Black Hole: Measuring the ROI of Tuition Assistance Programs

ROI is in the EYE of the beholder

Page 12: Avoiding the Black Hole: Measuring the ROI of Tuition Assistance Programs

Many Pieces – Many variables

© 2010 University of Phoenix, Inc. All rights reserved.”

$$ ROI

Retention

Promotion

Performance

Leadership

Knowledge

Succession

Competitiveness

Skills

Page 13: Avoiding the Black Hole: Measuring the ROI of Tuition Assistance Programs

© 2010 University of Phoenix, Inc. All rights reserved

Page 14: Avoiding the Black Hole: Measuring the ROI of Tuition Assistance Programs

© 2010 University of Phoenix, Inc. All rights reserved

Page 15: Avoiding the Black Hole: Measuring the ROI of Tuition Assistance Programs

© 2010 University of Phoenix, Inc. All rights reserved

Page 16: Avoiding the Black Hole: Measuring the ROI of Tuition Assistance Programs

© 2010 University of Phoenix, Inc. All rights reserved

Page 17: Avoiding the Black Hole: Measuring the ROI of Tuition Assistance Programs

Thank

You

Page 18: Avoiding the Black Hole: Measuring the ROI of Tuition Assistance Programs

Unleashing Learning:

From Strategy to

Execution