Berlin

Enabling the Mobile Workforce

Desktop Applications, Collaboration and Messaging on AWS

Rolf Kersten

Business Development Manager, AWS Germany

What we will cover today:

• A challenging morning

• Amazon WorkSpaces

• Amazon WorkSpaces Application Manager

• Amazon WorkDocs

• Amazon WorkMail

• Q&A

User Expectations

A Day in Life of Claire…

6am – at home

• Check eMail

on Mobile

• Add latest

updates to

Powerpoint

presentation

on home PC

A Day in Life of Claire…

7am – On the train

• Take iPad

• Get latest XLS

from shared

document folder

• Update slides

again

• Drop iPad

• Panic…

A Day in Life of Claire…

10am – customer

Presentation

• Calm down

• Borrow Kindle

from colleague

• Pitch slides

• Do demo

• Browse internal

catalog

• Place order on

internal system

What Claire expects

1. Access to a corporate Windows desktop with

Powerpoint and corporate apps (order entry)

from any device

2. Access to corporate eMail infrastructure from

any device

3. Access to corporate shared document folders

from any device

The Provider View

Building the „I“ in VDI is Painful

• Data Center Buildings

• Physical Security

• Power & Cooling

• Server, Storage and

Network Infrastructure

• Purchase Hardware

• Install Hardware

• Operate Hardware

• Replacement/Repairs

• IT Security

• Compliance

Amazon WorkSpaces

Fully Managed Desktops in the Cloud

Fully managed infrastructure

• Launch the number of WorkSpaces needed

• All heavy lifting taken care of by AWS

• Users receive email to install clients and connect

WorkSpaces

Key benefits

• Fully managed

infrastructure

• Support multiple

devices

• Keep data secure and

available

• Choose software &

hardware

• Pay as you go

• Corporate directory

integration

Support multiple devices

• iPad

• Kindle Fire HDX (keyboard & mouse)

• Android tablet

• Microsoft Windows

• Mac

• Zero clients

Keep data secure and available

• Multi-factor authentication (MFA)

• No data stored on end-user device

• Only pixels delivered to users (PCoIP)

• User volume backed by Amazon S3

Amazon Amazon WorkSpaces Application Manager

Managing Applications for your Users

Deploy and Manage Applications

Package your own applications

Upload applications where you own

the license

Subscribe from the AWS Marketplace

for Desktop Apps

Amazon WAM Benefits

WorkSpaces

Amazon

WAM

Catalog Deploy

Apps in

Virtualized

App

Containers

for Desktop Apps

Applications where you

already own the license

Line of business

applications

Curate a wide range of applications

Amazon WAM Benefits

Benefits of Amazon WAM

Co

mp

lex

ity &

Co

st

Ex

pe

rien

ce

IT Admin End User

Easily manage applications at scale

Curate a wide range of applications

Visibility and control

Empower your users

Low cost

Ability to install/uninstall Apps

BYOD

Uninterrupted access

AWS Marketplace for Desktop Apps

AWS Marketplace for Desktop Apps

Application & Web Development Productivity & Collaboration

Security, Storage & Archiving Utilities Media & Encoding

Amazon WorkDocs

Secure Document Storage in the Cloud

Challenges• Want secure access to documents on the road, at home, on any device

• Want simplified sharing

• Growing workloads outside the enterprise

Current solutions• Too much in email

• Costly and unused network storage

• Unsanctioned personal storage services

• Lack of tracking & control

What Our Customers Have Told Us

An access point to documents anywhere, anytime

An easy way to share documents with your colleagues

A place to review and markup any document

A central place for organizational control and auditing

… with a simple end-user experience.

Secure Storage and Sharing…

Fully Managed & Secure

Regional

Control

Encryption

At Rest and

On Wire

System and

Document

Redundancy

Document &

Folder Access

Controls

External

Sharing

Control

Auditable

Owner

Contributors

Viewers

Admins

Document

Access

Logins / AD

Amazon WorkMail

Fully Managed Email and Calendaring in the Cloud

AdminsLogins / AD

Mailbox

Access

Encryption using customer managed keys

Amazon WorkMail encrypts customer data using customer

managed keys by integrating with AWS Key Management Service.

Regional data control

Customers select the region in which their mailbox data will be

stored, allowing them to take advantage of lower latency and

regional compliance rules.

Simple to use

Amazon WorkMail makes it easy to manage your corporate email

infrastructure and securely integrates with your existing directory

service.

Managed & Secure

• Native compatibility with Microsoft Outlook on

Windows and Mac

• Shared calendars and shared mailboxes

• Global address book

• Support for resource booking

• Advanced permissions and delegation

• Server side rules

Fully featured enterprise email and calendar

• Access to your email,

contacts and calendar

• Shared calendars

• Scheduling

• Amazon WorkDocs

integration

Feature rich web application

• Microsoft Outlook 2007, 2010, 2013 on

Windows

• Microsoft Outlook 2011 on Mac OS X

• Mobile devices including iPhone, iPad, Kindle,

Android, Fire Phone, Windows Phone

• Web client using Internet Explorer, Firefox,

Chrome, Safari

Supported Clients

• All mailbox data is encrypted at rest using

customer managed keys

• All data is encrypted in transit

• Mobile device management including remote

wipe

• Protection from malware, spam and viruses

• Support for DKIM to sign outgoing messages

Data privacy protection and security features

• Easy administration using AWS Management

Console

• IAM support

• Integration with cloud-based AD or on-prem

directory

• Mailbox migration tool

Administration and Control

Summary

1. Access to a corporate Windows desktop

with Powerpoint and corporate apps

(order entry) from any device

2. Access to corporate eMail infrastructure

from any device

3. Access to corporate shared document

folders from any device

Happy Users

Happy Providers

Rolf Kerstem

kerstenr@amazon.de

@rolfk