ayurveda paragon newsletter...06 interviews with repeating guests many of our guests are visiting...
TRANSCRIPT
Paragon Newsletter Ayurveda
No. 17
20
06
Interviews with repeating guests
Many of our guests are visiting Ayurveda Paragon to revive their health and vitality. Some guests come in search of relief or healing from acute diseases. In the 20-year history of Ayurveda Paragon, we have come into thousands of guests who have found a great love and appreciation for what the practice of Ayurveda has to offer. There is repeating clientele who has been with us from the opening day that continue to visit Paragon today. We have testimony from a few of our repeating guests that we’d like to share with you.
See you next time – we look forward to meeting you again.
Felicitas E.Our guest since 1996
Felicitas E. was one of the first guests who visited Ayurveda Paragon during its
opening on October 24th 1996. Together with approx. 51 guests she enjoyed
one of the first Panchakarma-cures in this house. People were working contin-
uously day and night before the opening, so everything could be prepared in
time.
The opening ceremony was an impressing event for Felicitas E. There was a
fascinating Buddhist monk ceremony that lasted all night. Sri Lanka’s Prime
Minister at the time, Sirimavo Bandaranaike personally attended the opening of
Ayurveda Paragon, which of course was a special honor for the hotel.
For Felicitas E. the cure had become an outstanding success. The treatments,
the balanced and well-tasting food as well as her doctor in charge and the
therapists contributed to it. Communication between departments already ran
smoothly at that time and everyone worked well together.
In the beginning, doctor’s consultations were held in a team, to broaden the
knowledge and experience about European culture and demands faster. Felicitas
E. still likes to return to Ayurveda Paragon, to refuel for the new projects that
wait for her in Germany.
07
Joachim V. Our guest since 1998
Joachim V. has visited Ayurveda Paragon 15 times in the last 18
years and plans to return again and again.
He has seen a lot in Sri Lanka in terms of other Ayurvedic Resorts
– to compare and to finally decide for “his cure hotel”. As men-
tioned, his decision was made a long time ago and he would
never take a cure in another hotel again.
Joachim V. benefits a lot from the Ayurvedic therapy with its
medical and therapeutic care. He is suffering from an incurable
disease, but in the course of time he could achieve many suc-
cesses, which still enable him to travel to Sri Lanka. But not only
has the therapy helped him to keep the required balance, he
also enthuses over the warm atmosphere, the smile of the staff,
making his heart flourish. For him, the Ayurveda Paragon has
become a “home”, for his body, mind and soul.
Additionally, the contact with other guests is very important to
him and makes him feel comfortable. Joachim V. enjoys sharing
his views and likes to share his experiences with other guests –
especially those who visit Paragon for the first time.
Richild v. H.Our guest since 1997Since 1997 Richild v. H. finds “beauty and health“ at the Paragon. The caring atmosphere, to which all
staff members contribute, authentic beauty and calmness of the Paragon are incomparably relaxing for her. It is of significant value and a great
pleasure for Mrs. Richild v. H. that she can swim in the warm ocean, protected by a reef.
She has much faith in the thousands of year old “Ayurvedic art” since it helped her when western medicine faced its limits.
Gerda E. Our guest since 1999
When Gerda E. is walking through the hotel, she knows all the employ-ees, and everybody recognizes her. Counting her 31st visit this year, she is one of our most frequently repeating guests. Since her first stay in 1999 Gerda E. usually takes a cure with us twice a year. She swears by the “Ayurvedic art of healing”, which, as she says, is practiced excel-lently at the Ayurveda Paragon.
Gerda E. is receiving therapy that is easing her back pains and also for her knee arthritis the cures have been proven effective. Not only the quality of the treatments but also the caring staff as well as the atmos-phere are further reasons for her unparalleled loyalty.
ReceptionSecurity
08
Kitchen
Maintenance
Driver Health center
Gardener and Pool service
Faces of the Ayurveda Paragon
Restaurant
Dr. Oshadhie, Night duty Doctor
Ms. Hemamali, Beauty Salon
Pharmacy
Ms. Lalanganie, Yoga teacher
Ms. Kanthi, Health center Manager
Dr. Poshini, Dr. Buddhike, Dr. Chatrurika, Dr. Wijayarathne
Laundry and florist
Housekeeping
Human resources and accounting09
Faces of the Ayurveda Paragon
The
pict
ures
onl
y sh
ow p
art o
f the
sta
ff.
10
Mr. Liyanage was one of the first members of the Paragon team and one of the most important personnel in the opening of Paragon. He started as a Resident Manager in mid July 1996 and was announced General Manager in March 1997 by the Chairman Mr. Samararatne.
When Mr. Liyanage started in Paragon, the hotel was still under construc-tion. There was neither water nor electricity supply. His first official act was recruiting the head of departments and their teams: reception, housekeep-ing, restaurant, maintenance, health centre, garden- and pool area as well as security.
Each morning Mr. Liyanage does his rounds through the hotel. He prefers this daily ritual to regular meetings with his head of departments. For him, sitting on a table and listening to reports is not sufficient. With his daily tour he would like to give the employees the opportunity to discuss their issues with him. His slogan is: “Confidence is good, control is better”. For this, Mr. Liyanage likes to wear his leisure outfit – he just feels more comfortable in it.
How about the rest of his day? No day is like the next, because Mr. Liyanage is the contact person for all occurrences within the hotel. This refers to all departments for which he has to make the executive decisions. But he is also at the disposal of the guests at any time.
The objective of Mr. Liyanage is to constantly improve and optimize the holistic care of Ayurveda Paragon. Although the Paragon is a large-scale Ayurveda house with 68 rooms, the guests appreciate the extraordinary personal care. For Mr. Liyanage the secret of the Paragon is the ability to think outside the box and fulfill the wishes of the guests.
Sriyan LiyanageGeneral Manager
Celebrate 20 years Ayurveda Paragon with us!
Dear guests,
October is our birthday month. We invite you to celebrate this special occasion on October 23rd and 24th 2016 with us. Look forward to a unique birthday ceremony!
For your stay between the 1st and 31st of October 2016 you receive 10 % discount on your basic cure price for a direct reservation. Should you be a repeating guest at the Ayurveda Paragon, your repeater bonus will of course be provided.
We look forward to welcome you!
Birthday Offer
We present our employees …
20
11
Our prices valid for new reservations after July 15th 2016
Summer Offer (01 May – 15 October 2016)
Duration of Stay Garden Room p.P. Standard with Balcony p.P. Roof Terrace Room p.P.
14 Nights 1.915,90 EUR 2.076,90 EUR 2.366,70 EUR21 Nights 2.753,10 EUR 2.994,60 EUR 3.429,30 EUR28 Nights 3.509,80 EUR 3.831,80 EUR 4.411,40 EUR
Summer Special: May 1st, 2016 – October 15th, 2016 NO single use surcharge and book our garden rooms for less!
Winter & Spring Offer (16 October – 20 December 2016 & 16 March – 30 April 2017)
Duration of Stay Basic Price* p.P. Single Occupancy Roof Terrace Double p.P. Roof Terrace Single
14 Nights 2.608,20 EUR 2.849,70 EUR 2.898,00 EUR 3.139,50 EUR21 Nights 3.743,25 EUR 4.105,50 EUR 4.177,95 EUR 4.540,20 EUR28 Nights 4.862,20 EUR 5.345,20 EUR 5.441,80 EUR 5.924,80 EUR
Winter Peak Season (21 December 2016 – 15 March 2017)
Duration of Stay Basic Price* p.P. Single Occupancy Roof Terrace Double p.P. Roof Terrace Single
14 Nights 2.704,80 EUR 2.946,30 EUR 2.994,60 EUR 3.236,10 EUR21 Nights 3.864,00 EUR 4.226,25 EUR 4.298,70 EUR 4.660,95 EUR28 Nights 5.023,20 EUR 5.506,20 EUR 5.602,80 EUR 6.085,80 EUR
Seasonal Surcharge from December 20th, 2016 – January 03rd, 2017: EUR 105 per week per person
Repeaters DiscountVisits are counted from 1996 onwards. Discounts are not applicable to single room or roof terrace surcharges or for bookings made through a travel agency. Discounts are calculated on the basic price. 2nd – 5th Visit 6th – 10th Visit from 11th Visit 5 % 10 % 15 %
Previous price are no longer valid after July 15th 2016.* The basic price is equal to the price in a standard room per person. Our standard rooms are on the ground floor, 1st and 2nd floor.
Dear guests, We would like to inform you about some changes that are taking effect as of July 15th, 2016. The Sri Lankan government implemented a value added tax of 15 % for all health institutions on May 2nd, 2016. As you know, we are recognized as an Ayurvedic Hospital and therefore, have been exempt from this tax up till now. With this new regulation in place, we will be making changes to our current pricelist accordingly. We apologize for this inconven-ience but assure you that if this tax is reduced in the future we will apply those savings directly to our valued guests.
Please note the changes in the pricelist will not affect any existing bookings but rather future booking made after July 15th, 2016 because we simply will not be able to offer our guests the services you have become accustomed to without this modification.
Should you need any further information, please feel free to reach our sales team who will gladly answer any questions you may have at [email protected] or +94 91 438 4886/-4887/-4888.
Thank you, Nandasiri Samararatne
Werbeagentur K.risma [www.k-risma.biz]
12
»Open your arms to change but don’t let go of your values.«
Dalai Lama
Contact us
Call us any time. We will be happy to be of service to you! You can reach our reservations office seven days a week. If you are unable to reach us during the times indicated below, please leave a message and we will return your call promptly. Monday – Friday: 08.00 to 19.00 hrs CET Saturday – Sunday: 08.00 to 16.00 hrs CET
Our telephone numbers:From Germany, Austria and Switzerland: Our free call No. is 00800 466 46678 – now also accessible from mobile phones.
From the U.S.: our toll free No. is 1-(888)-233-1156.
From all other countries you can reach us at +94 91 438 4886/-4887/-4888.
We will be happy to answer any questions and provide you with a price quote for your visit. You can also calculate the price of your stay at our website www.paragonsrilanka.com under “Prices and Reservations”.
Paragon Friends
If you have already been a guest at Ayurveda Paragon and enjoyed your stay, we welcome your comments in our guest book at www.paragonsrilanka.com.
Guest Referrals: When referring a guest to Ayurveda Paragon, you will receive a voucher of 50 Euros for each new booking based on your referral (booking should be a minimum of 14 nights). This voucher can either be applied towards the cost of your next cure at Ayurveda Paragon or it can be gifted to a friend. This offer is only valid for direct bookings made with Ayurveda Paragon.
P.O. Box 1 . Talpe . Sri LankaPhone + 94 91 438 4886/-4887/-4888Fax +94 91 438 4800 [email protected] www.paragonsrilanka.com