b est p ractices t utorial 2/13/2014 k. f. rauscher 1 ieee communications society technical...

04/10/23K. F. Rauscher

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BEST PRACTICES TUTORIAL

Network Reliability and Interoperability Council

IEEE Communications Society IEEE Communications Society

Technical Committee on Communications Quality & Technical Committee on Communications Quality & Reliability (CQR)Reliability (CQR)

PSAP Best Practices WorkshopPSAP Best Practices Workshop

BEST PRACTICES TUTORIALBEST PRACTICES TUTORIAL

November 2005

KARL F. RAUSCHER

Chair – IEEE COMSOC Technical Committee on Communications Quality & Reliability (CQR)Executive Director - Bell Labs Network Reliability Office, Lucent Technologies

President – Wireless Emergency Response Team (WERT)


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• History• Principles for development and

consensus • Web Site navigation• Discussion

OutlineOutline


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Network Reliability and Interoperability CouncilNetwork Reliability and Interoperability Council

History & Focus

20051992

NRC I NRC II NRIC III NRIC IV NRIC V NRIC VI

Homeland Security

Packet SwitchingY2K

Interoperability (Telecom Act of ’96)Reliability

NRIC VII

Emergency Services

Historic AnalogyHistoric Analogy

Systematic

Vulnerability

Assessment

Systematic

Vulnerability

Assessment

www.nric.org


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HardwareHardware

SoftwareSoftware

EnvironmentEnvironment

PayloadPayload

Networks PolicyPolicy

HumanHumanPowerCCOMMUNICATIONSOMMUNICATIONS I INFRASTRUCTURENFRASTRUCTURE

Other InfrastructuresOther Infrastructures

TRANSPORTATIONTRANSPORTATION ENERGYENERGY

FINANCIALFINANCIAL

PUBLIC HEALTHPUBLIC HEALTH

LAW ENFORCEMENTLAW ENFORCEMENT

Prevention Perspective: Communications Infrastructure IngredientsPrevention Perspective: Communications Infrastructure Ingredients


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Le

ve

l o

f Im

pa

ct

Probability of Occurrence

HIGH

LOW HIGH

Spectrum of Threats to National Security & Emergency Preparedness

Civil Disorder

Earthquakes

Special OperationsTerrorism (includes Cyber)

Mobilization

Floods

TornadosHurricanes

Nuclear War

Cable CutPower Outage

Theater Cyber War

Strategic Cyber War

Conventional War

NCS

Restoration Perspective: Range of IncidentsRestoration Perspective: Range of Incidents


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Summary StatisticsSummary Statistics

• ~750 NRIC Best Practices (*NRIC VI)~250 Network Reliability (including Network Interoperability)

~250 Homeland Security Physical Security

~250 Cyber Security, Public Safety & Business Continuity

Network Reliability

Physical Security

Cyber Security

Public Safety

Business Continuity


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Throughout LifecycleThroughout Lifecycle

PlanningPlanning

& Design& Design

Provisioning

& Installation

Operation & Administration

Repair &

Decommission

All ElementsAll Elements

HardwareHardware

SoftwareSoftware


PayloadPayload

NetworksNetworks PolicyPolicy

HumanHumanPowerPower

HardwareHardware

SoftwareSoftware


PayloadPayload

NetworksNetworks PolicyPolicy

HumanHumanPowerPowerCCOMMUNICATIONSOMMUNICATIONS IINFRASTRUCTURENFRASTRUCTURE

V P V P V P

C E O

ThroughoutThroughoutOrganization Organization Functions & Functions &

LevelsLevels

Across Network Across Network TypesTypes

Best Practices Apply in Wide Range of Applications


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• Security requires more Vulnerability–based approaches

• Size of scale is enormous

• Complexity of networks is increasing

• Technology advances are accelerating

• Competence composition is more critical

• Ownership is increasingly private

• Competition is increasingly present

• Expectations are high

Trends


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Best Practices, Standards or Regulations ?

• Regulations

– legal process; technical expertise may be compromised

– speed: S L O W t o a d j u s t

– posture: mandated behavior

• Standards

– competitive process; influence of strongest competitor wins

– speed: M E D I U M t o a d j u s t

– posture: implementation ranges from voluntary to mandated

• Best Practices

– expert process; expertise and experience are trump

– speed: FAST to adjust

– posture: implementation is voluntary


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Seven Principles in Developing Best PracticesSeven Principles in Developing Best Practices

1. “People Implement Best Practices"

2. Do not endorse commercial or specific "pay for" documents, products or services

3. Address classes of problems

4. Already implemented

5. Developed by industry consensus

6. Best Practices are verified by a broader set of industry members

7. Sufficient rigor and deliberation

NRIC Best Practices bring the industry’s best minds & experience together to provide guidance that

could not be achieved by companies on their own


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1. Work Is Critical and Urgent. . . Successful completion of our mission is vital to national security

2. High Quality, On-Time Deliverables that Are Trustworthy and Thorough. . . Fulfill applicable Charter requirements and meet the needs of the Nation

3. Clear Objectives. . . For team, and individual participants and organizations

4. Leadership Will Pursue Consensus of Team. . . Also needs to set pace & guide fulfillment of charter

5. Follow a Scientific Approach, Not Merely Collect Subjective Opinions. . . Be objective and practice a disciplined methodology

6. Capture Every Good Idea. . . Welcome new and different perspectives for consideration

7. Respect for Individuals. . . Open and honest interactions

Seven Guiding Principles for ConsensusSeven Guiding Principles for Consensus


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www.nric.orgwww.nric.org


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www.nric.orgwww.nric.org

by numberby number

by search stringby search stringby keyword (job function)by keyword (job function)

by industry roleby industry role

by network typeby network type

Search . . .Search . . .

NRIC BNRIC BESTEST P PRACTICESRACTICES T TUTORIALUTORIAL

November 2005

KARL F. RAUSCHER

Chair – IEEE COMSOC Technical Committee on Communications Quality & Reliability (CQR)Executive Director - Bell Labs Network Reliability Office, Lucent Technologies

President – Wireless Emergency Response Team (WERT)


b est p ractices t utorial 2/13/2014 k. f. rauscher 1 ieee communications society technical...

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