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March 17 – 18, 2010 | Washington, DC Achieve a Comprehensive Understanding of Lean Six Sigma to Develop and Improve Organizational Processes You Will Learn To: Ì Apply Six Sigma Tools to Solve Organizational Challenges Create solutions to business challenges with the help of Six Sigma tools and methodologies Ì Learn the DMAIC Process and How to Use it for Effective Project Management Understand the DMAIC process and learn how to apply this method to solve business challenges Ì Implement Lean and Six Sigma More Efficiently and Effectively Improve quality, reduce cycle time and achieve cost savings through strategic implementation Ì Identify and Overcome Potential Deployment Pitfalls Recognize and conquer roadblocks in your organizational deployment strategy www.ASMIweb.com/L6S Earn up to 12 CPE Credits In Association with: Lean Six Sigma Yellow Belt Certification Identify, Define and Integrate Lean Six Sigma to Improve Production and Bottom Line Results Position yourself as a yellow belt champion in your organization

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Page 1: B321

March 17 – 18, 2010 | Washington, DC

Achieve a Comprehensive Understanding of Lean Six Sigma to Develop and Improve Organizational Processes

You Will Learn To:

Apply Six Sigma Tools to Solve Organizational Challenges Create solutions to business challenges with the help of Six Sigma tools and methodologies

Learn the DMAIC Process and How to Use it for Effective Project Management Understand the DMAIC process and learn how to apply this method to solve business challenges

Implement Lean and Six Sigma More Effi ciently and Effectively Improve quality, reduce cycle time and achieve cost savings through strategic implementation

Identify and Overcome Potential Deployment Pitfalls Recognize and conquer roadblocks in your organizational deployment strategy

www.ASMIweb.com/L6S

Earn up to 12 CPE Credits

In Association with:

Lean Six SigmaYellow Belt Certifi cation

Identify, Defi ne and Integrate Lean Six Sigma to Improve Production and Bottom Line Results

Position yourself as a yellow belt champion in your organization

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2 www.ASMIweb.com/L6S

For organizations to consistently improve their performance, it is critical that the people doing

the wo rk have the skills and tools necessary to apply their knowledge to the improvement

process. The goal of this course is to provide professionals with techniques to continuously

improve individual and team work by contributing effective solutions in problem solving projects.

Yellow belt recipients will leave the workshop with the tools necessary to:

Document“best practices” in a manner that will enable them to be disseminated throughout your organization

Workto ensure the gains of successful projects are maintained

Supportthe identifi cation of improvement opportunities through a team problem solving process

Completea work related project

Applylearned techniques to help make improvement in the daily work of your function area by collecting data, applying the tools and using the problem solving process

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8:00 Workshop Registration and Continental Breakfast

9:00 Welcome Remarks and Introductions

Introduction to Lean Six Sigma History and background of Lean and Six Sigma (LSS)

Outcomes of LSS

Core concepts and goals of LSS

LSS infrastructure

The DMAIC methodology

10:30 Break

10:45

DMAIC-Pizza Service Simulation Prioritizes improvement opportunities

and countermeasures

Provides for a thorough analysis of the opportunity

Establishes a consistent approach

Enhances employee development and motivation

Implementation and Deployment Strategy Develop strategies and objectives

for deployment

Incorporate Six Sigma into organizational business strategy

Identify key focus areas and change management processes

Create fl exibility and responsiveness in your organization

12:00 Lunch

1:00

Manage the Lean Six Sigma Project Streamline Lean Six Sigma and project

management strategies

Apply measurement tools to evaluate projects and objectives

2:30 Break

2:45

Defi ne Defi ne problem

Defi ne improvement goal

Initiation of process mapping process (SIPOC)

Select team

Create project plan

Draft project charter

3:30 Summary & Daily Wrap Up

4:00 Day One Adjourns

CEOs

CIOs

COOs

VP/Director of Process Improvement

VP of Business/Operational Excellence

Head of Operations

Lean Six Sigma Deployment Leaders

Lean Six Sigma Champions

Head of Quality

… and anyone participating in Six Sigma

or process improvement

who should attend?

Lean Six Sigma Yellow Belt Certifi cation

March 17, 2010

day

one

www.ASMIweb.com/L6S 3

“The benefi ts of this conference will help me deploy projects and aim for better performance.”

– Paul Scofi eld, Premiere Global

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Lean Six Sigma Yellow Belt Certifi cation

March 18, 2010

4 www.ASMIweb.com/L6S

day

tw

o

top fi ve reasons to attend:

Evaluate voice of the customer techniques that enhance customer satisfaction

Dissect your processes to achieve dramatic improvements in waste reduction

Eliminate non-value added steps in your processes and decrease variation to improve process

Create sound metrics to measure every phase of the improvement process

Improve the quality of service and engage leadership to drive continuous improvement

8:30 Continental Breakfast

9:00

Measure Baseline the current process

Address “low-hanging fruit”

Confi rm customer CTQs

Determine current performance baseline

Stratify data

Analyze Gather causal data

Determine & validate root causes

Identify a solution to combat root causes

10:30 Break

10:45

Improve Identify countermeasures

Perform cost/benefi t analysis

Design improved process

Develop scorecards

Pizza Service Simulation Two & ControlReport scorecard data

Create process control plan

Identify replication opportunities

Develop future plans

12:00 Lunch

1:00

Focus on ProjectsCharter

Stakeholder analysis

Communication plan

Process map

Cause and effect

FMEA

Solution matrix

WBS/schedule

Control plan

2:30 Break

2:45

Review/Questions

3:15

Exam

4:00 Day Two Adjourns

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Lean Six Sigma Yellow Belt Certifi cation

In-House Training & Customization

www.ASMIweb.com/L6S 5

One of the more popular vehicles for accessing the Institute’s educational offerings is the delivery of on-site trainings and management facilitations. Bringing a training or facilitation in-house gives you the opportunity to customize a program that addresses your exact challenges and provides a more personal learning experience, while virtually eliminating travel expenses. Whether you require training for a small group or for an organizational-wide initiative, the advanced learning methods employed by the Institute will create an intimate training atmosphere that maximizes knowledge transfer to enhance the talent within your organization.

Customization: We realize that not all obstacles can be overcome by applying an “off-the-shelf solution”. While many training providers will offer you some variation of their standard training, the Institute’s subject matter experts will work with you and your team to examine your programs and determine your exact areas of need. The identifi cation of real life examples will create a learning atmosphere that resonates with participants while at the same time providing immediate return on your training investment. Using interactive exercises that employ actual projects or scenarios from your organization, instructors can address specifi c challenges and align the curriculum of each session to your objectives. While the majority of on-site trainings are focused on smaller groups, the Institute also has the ability to accommodate organizational-wide training initiatives. Utilizing multiple instructors, the Institute has the capacity to deliver courses to groups of up to 300 participants per day.

Areas of Expertise: On-site delivery of single courses, certifi cation programs and entire packages of specialized courses are available in the following areas:

• Strategic Planning

• Performance Measurement

• Project Management

• Lean Six Sigma

• Workforce Management

• Budgeting and Forecasting

• Contracting

• Performance Reporting

• Program Evaluation

• Administrative Management

• Change Management

• Balanced Scorecard

For more information about in-house training and certifi cation options, please contact Blake Zach at

877-992-9522 or [email protected].

“I will now be able to apply Lean Six Sigma techniques and tools to measure activities.”– Katherine Grueneberg, Dental Associates, LTD.

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Venue and Hotel: The Lean Six Sigma Yellow Belt Certifi cation will be held at The Performance Institute Conference Center in Arlington, VA, just one block east of the Courthouse Metro stop on the Orange Line. A public parking garage is located just inside of the building for $10/day.

The Performance Institute Training Center 1515 N. Courthouse Rd., Suite 600Arlington, VA 22201877-992-9521

A limited number of rooms have been reserved at the Arlington Rosslyn Courtyard by Marriott at the prevailing rate of $209 until February 17, 2010. Please call the hotel directly and reference code “Yellow Belt Certifi cation” when making reservations to get the discounted rate. The hotel is conveniently located three blocks from the Rosslyn Metro station. Please ask the hotel about a complimentary shuttle that is also available for your convenience.

Arlington Rosslyn Courtyard by Marriott 1533 Clarendon Blvd.Arlington, VA 22209Phone: 703-528-2222 / 1-800-321-2211 www.courtyardarlingtonrosslyn.com

Tuition & Group Discounts:

The tuition rate for Yellow Belt Certifi cationis as follows:

Offerings Early Bird Regular Rate

Conference * $1099

* For the Early Bird rate or for more information on group discounts for The Lean Six Sigma Yellow Belt Certifi cation please contact:

Paul Rogers at 858-866-9386 or email him at [email protected].

Cancellation Policy:

For live events: ASMI will provide a full refund less $399 administration fee for cancellations four weeks before the event. If cancellation occurs within two weeks prior to conference start date, no refund will be issued. Registrants who fail to attend and do not cancel prior to the event will be charged the entire registration fee.

For webinars: ASMI will provide a full refund less $50 administrative fee for cancellations four weeks before the event. If cancellation occurs within two weeks prior to conference start date, no refund will be issued. Registrants who fail to attend and do not cancel prior to the meeting will be charged the entire registration fee.

All the cancellation requests need to be made online. Your confi rmation email contains links to modify or cancel registrations. Please note that the cancellation is not fi nal until you receive a written confi rmation.

Payment must be secured prior to the conference. If payment is not received by the conference start date, a method of payment must be presented at the time of registration in order to guarantee your participation at the event.

Quality Assurance:

ASMI strives to provide you with the most productive and effective educational experience possible. If after completing the course you feel there is some way we can improve, please write your comments on the evaluation form provided upon your arrival. Should you feel dissatisfi ed with your learning experience and wish to request a credit or refund, please submit it in writing no later than 10 business days after the end of the training to:

ASMI Corporate Headquarters: Quality Assurance805 15th Street NW, 3rd FloorWashington, DC 20005

Note: As speakers are confi rmed six months before the event, some speaker changes or topic changes may occur in the program. ASMI is not responsible for speaker changes, but will work to ensure a comparable speaker is located to participate in the program.

If for any reason ASMI decides to cancel this conference, ASMI accepts no responsibility for covering airfare, hotel or other costs incurred by registrants, including delegates, sponsors and guests.

Discounts:

• All ‘Early Bird’ Discounts must require payment at time of registration and before the cut-off date in order to receive any discount.• Any discounts offered whether by ASMI (including team discounts) must also require payment at the time of registration.• All discount offers cannot be combined with any other offer.• Discounts cannot be applied retroactively

Lean Six Sigma Yellow Belt Certifi cation

Logistics & Registration

To learn more about exhibiting and sponsorships at Six Sigma Yellow Belt Certifi cation, please contact:Meredith Mason at 202-739-9707 or email her at [email protected]

Exhibiting & Sponsorship:

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www.ASMIweb.com/L6S 7

Registration Form

Yes! Register me for The Lean Six Sigma Yellow Belt Certifi cation Please call me. I am interested in a special Group Discount for my team

Delegate Information

Name Title

Organization Dept.

Address

City State Zip

Telephone Fax

Email

Payment Information Check Purchase Order / Training Form Credit Card

Credit Card Number Expiration Date Verifi cation no.

Name on Card Billing Zip

Please make checks payable to: The Performance Institute

Priority Code: B321-WEB

to register

Call877-992-9522

Fax this Form to866-234-0680

Visitwww.ASMIweb.com/L6S

Lean Six Sigma Yellow Belt Certifi cation

Logistics & Registration

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In this challenging economic landscape, organizations must develop and execute innovative strategies to survive and thrive. Performance and process improvement methodologies give managers the tools they need to run leaner, more effi cient businesses. The mission of the American Strategic Management Institute (ASMI) is to connect business leaders with best-in-class practices and training to address management challenges and improve results. ASMI has grown into one of the nation’s most innovative training providers, combining market research and industry insight to deliver experiences and tools to inspire leaders and grow businesses. Through virtual sessions, national summits, training programs and consulting services, ASMI brings together leaders to share insights, ideas and actions to transform organizations.

Areas of Focus:Performance Management: Using business analytics to drive strategy

Process Improvement: Leaning processes for effi ciency and quality improvement

Financial Management: Budgeting and forecasting for better decision-making

Project Management: Managing projects to deliver results on time, within scope and in budget

Leadership Development: Building leadership skills to manage in times of change and confl ict

Services:

ASMI Corporate Headquarters805 15th Street, NW, 3rd FloorWashington, DC 20005Ph: 877-992-9522 Fax: 866-234-0680www.ASMIweb.com

Virtual Training Briefi ngs 90-minute training sessions for the latest tools and techniques to deliver results.

National Summits National events allowing business leaders to share best practices and strategies for success.

Training Programs Methodology-based training modules in management competencies, offered publicly or custom-designed for your organization

Consulting Services Field experts who can bring bold change to your workforce planning processes.

ASMI’s vision