baggage-cdm
DESCRIPTION
Passenger Terminal Expo 2010 - BRUTRANSCRIPT
Iberia & Aena CDM implementation over the Terminal 4 BHSIberia & Aena CDM implementation over the Terminal 4 BHS
Iberia & Aena CDM implementation over the Terminal 4 BHS
Dimitris BountolosIberia´s Madrid/Barajas Airport Deputy Director
Juan PuertasBHS Engineer Aena, Spain
Brussels. Wednesday 24th of March
Iberia & Aena CDM implementation over the Terminal 4 BHSIberia & Aena CDM implementation over the Terminal 4 BHSIberia & Aena CDM implementation over the Terminal 4 BHS
1. Key figures about T4 & its BHS operation 1. Key figures about T4 & its BHS operation
2. Generic CDM priciples applied to a BHS
2. Generic CDM priciples applied to a BHS
3. Pillars of the CDM over the BHS at T4
3. Pillars of the CDM over the BHS at T4
4. General CDM framework IB/Aena at T4 4. General CDM framework IB/Aena at T4
5. Management model between IB & Aena
5. Management model between IB & Aena
6. Summary of best CDM practices at T4
6. Summary of best CDM practices at T4
7. Conclusions 7. Conclusions
Index
Iberia & Aena CDM implementation over the Terminal 4 BHSIberia & Aena CDM implementation over the Terminal 4 BHSIberia & Aena CDM implementation over the Terminal 4 BHS
1. Key figures about T4 & its BHS operation 1. Key figures about T4 & its BHS operation
2. Generic CDM priciples applied to a BHS
2. Generic CDM priciples applied to a BHS
3. Pillars of the CDM over the BHS at T4
3. Pillars of the CDM over the BHS at T4
4. General CDM framework IB/Aena at T4 4. General CDM framework IB/Aena at T4
5. Management model between IB & Aena
5. Management model between IB & Aena
6. Summary of best CDM practices at T4
6. Summary of best CDM practices at T4
7. Conclusions 7. Conclusions
Index
Iberia & Aena CDM implementation over the Terminal 4 BHSIberia & Aena CDM implementation over the Terminal 4 BHS
Iberia & Aena CDM implementation over the Terminal 4 BHSIberia & Aena CDM implementation over the Terminal 4 BHS
• All Terminals combined capacity more 75 M. pax.
• T4 capacity 35 M pax
• 4 runways
• 4th mayor Hub in Europe and 11th globally
• T4 main building with more that 1.1 Km. length and 950 m. the T4s
• Satellite building T4s at 2.5 km. long distance from T4
• One roadway between terminals
• All Iberia´s group and OW operate at T4
T4 T4s
T2
T1
T3
1. Key figures about T4 & its BHS operation Main figures about the airport and the Terminal 4
Iberia & Aena CDM implementation over the Terminal 4 BHSIberia & Aena CDM implementation over the Terminal 4 BHS
APM (Automatic People Mover)AST (Airport Service Tunnel)
New Terminal Area (T4)
T4+T4s
RampAir-bridges
Remote positions
64
40
Terminal
building
Check-in countersBoarding gates
174142
Passenger
s
Annual passenger
capacity35 Mpax
Key facts and figures
T4+T4s
Flights/
day±400+400
Passenger
s
From.35.000
To: 50.000
% Connec.
Pax
Aprox. 60-65%
T4+T4s
FTE ±3500
Motorized
Equipmen
ts
±900
Baggage
From: 30.000
To: 50.000
“IBAS “ [Iberia Airport
Services ]manages arround 95-
98% of all T4&T4s Operation
Simultaneous profile ( T4 &T4s) of concurrent departures flights manage at the Lateral & Baggage side by IBAS
1. Key figures about T4 & its BHS operation Key Facts & Figures of Iberia Airport Services at T4
National & Schengen
International &No-Schengen
T4s
T4
Iberia & Aena CDM implementation over the Terminal 4 BHSIberia & Aena CDM implementation over the Terminal 4 BHS
• Maximum daily: 52.000 bags• Max. Process Capacity: 16.500
bags/hour• Daily Average : 33.000 bags• 60-70 % connection baggage
Main BHS daily figures
0:0
00:5
93:5
95:0
06:0
06:5
98:0
09:0
010:0
011:0
012:0
012:5
914:0
015:0
015:5
917:0
018:0
018:5
920:0
021:0
022:0
023:0
0
0
1000
2000
3000
4000
5000
6000
7000
0500
100015002000250030003500400045005000
1. Key figures about T4 & its BHS operation Key figures of a standard daily operation
T4s
T4
VCE
MEXStandard daily evolution of processed baggage
Standard daily evolution of Transfer & Local baggage
Transfer baggageLocal baggage
Extraction baggage lineInduction baggage line
T4s-S
T4s-N
T4s-S
T4s-N
4 independent laterals area
Iberia & Aena CDM implementation over the Terminal 4 BHSIberia & Aena CDM implementation over the Terminal 4 BHSIberia & Aena CDM implementation over the Terminal 4 BHS
VIDEO SATE
1. Key figures about T4 & its BHS operation Main BHS facilities: Check-in & Transfer
T4s-N
• 95 Km. Conveyor system: 4 Tilt-Tray Sorters. Conveyor speed up to 10 m/s.
• 24 Carousels + 8 Belts Container Building. 15 Transfer Baggage entry. 168 Check-In positions
• EBS [ Early Baggage Store ] up to 9000 pieces
• 100% integrated X-Ray Screening
Main BHS facilities
Iberia & Aena CDM implementation over the Terminal 4 BHSIberia & Aena CDM implementation over the Terminal 4 BHSIberia & Aena CDM implementation over the Terminal 4 BHS
• One single allocation for claiming baggage
• 25 KM. Conveyor System. Conveyor speed up to 5 m/s
• 19 arriving carrousel with 42 final destination baggage entry.
Main Figures
NO SCHENGEN
SCHENGEN
SOUTH OUTBOUNDBAGROOM
SOUTH INBOUNDBAGROOM
AIRPORT SERVICES TUNNEL
NET MAIN TERMINAL
SOUTH OUTBOUNDBAGROOM
NORTH OUTBOUNDBAGROOM
NORTH OUTBOUNDBAGROOM
NORTH INBOUNDBAGROOM
NET SATELLITE ST1
DFA.
41.
DFH.
02
DFH.
03
DFH.
04
DFA.
32.
DFA.45.
DFA.
31.
DFA.
34.
DFA.
33.
DFA.
37.
DFA.
36.
DFA.
35.
DFA.
38.
DFA.41.
DFA.44.
DFA.42.
DFA.43.
DFA.47.
DFA.48.
DFA.46.
DFA.
61.
DFH.
08
DFA.
65.
DFA.
63.
DFA.
66.
DFA.
67.
DFA.
68.
DFA.
69.
DFA.
70.
DFA.
71.
DFA.
72.
TERMINATING UNLOAD BAGROOM
DFA.51.
DFA.44.
DFA.54.
DFA.
42.
DFA.
52.
DFA.
53.
DFA.
43.
DFA.
47.
DFA.
57.
DFA.
55.
DFA.
45.
DFA.
59.
DFH.
19
DFA.
49.
DFA.
81.
DFA.
82.
DFA.
83.
DFA.
84.
DFA.
85.
DFA.
86.
DFA.
87.
DFA.
88.
DFA.
89.
DFA.
90.
DFA.
91.
DFA.
92.
DFA.01.
DFA.02.
DFA.03.
DFA.04.
DFA.05.
DFA.06.
DFA.07.
DFA.08.
DFA.16.
DFA.15.
DFA.14.
DFA.13.
DFA.12.
DFA.11.
DFA.10.
DFA.09.
DFA.21.
DFA.22.
DFA.23.
DFA.24.
DFA.28.
DFA.27.
DFA.26.
DFA.25.
DFS.
01.
DFS.
02.
DFH.
05
DFH.
06
DFH.
18
DFH.
17
DFH.
16
DFH.
15
DFH.
11
DFH.
12
DFH.
13
DFH.
14
DFH.
10
DFH.
09
Futu
ro
DFH.
01
DFH.
07
DFA.
73.
DFA.
75.
DFA.
77.
DFA.
79.
DFA.
44.
DFA.
42.
DFA.
43.
DFA.
47.
DFA.
48.
DFA.
46.
DFA.
56.
DFA.
78.
DFA.
98.
DFA.41. DFA.48.
DFA.58.
1. Key figures about T4 & its BHS operation Main BHS facilities: Final destination baggage claiming
T4s
T4
Iberia & Aena CDM implementation over the Terminal 4 BHSIberia & Aena CDM implementation over the Terminal 4 BHSIberia & Aena CDM implementation over the Terminal 4 BHS
1. Key figures about T4 & its BHS operation
1. Key figures about T4 & its BHS operation
2. Generic CDM principles applied to a BHS 2. Generic CDM principles applied to a BHS
3. Pillars of the CDM over the BHS at T4
3. Pillars of the CDM over the BHS at T4
4. General CDM framework IB/Aena at T4 4. General CDM framework IB/Aena at T4
5. Management model between IB & Aena
5. Management model between IB & Aena
6. Summary of best CDM practices at T4
6. Summary of best CDM practices at T4
7. Conclusions 7. Conclusions
Index
Iberia & Aena CDM implementation over the Terminal 4 BHSIberia & Aena CDM implementation over the Terminal 4 BHS
Targets of Airport CDM
Airport CDM aims at optimally using the available capacities and operational resources at the airport by increasing the efficiency of the individual steps of the turn-round process.
Airport CDM is an operational approach for the optimum handling of the turn-round process at the airport.
Targets of Baggage CDMBaggage CDM aims at optimally using the available capacities and operational resources at the BHS by increasing the efficiency of the individual steps of the baggage turn-round process.
Baggage CDM is an operational approach for the optimum baggage–handling process at the airport.
AAirport
GroundHandler
Airline
BHSBHS
2. Generic CDM principles applied to a BHS Based on the Airp. CDM objectives it has been built a baggage
approach
Iberia & Aena CDM implementation over the Terminal 4 BHSIberia & Aena CDM implementation over the Terminal 4 BHS
AAirport
GroundHandler
Airline
BHSBHS
2. Generic CDM principles applied to a BHS Concepts, Concerns & Benefits regarding the Baggage CDM approach
• High pressure over the baggage MCT
• Airlines demand higher Hub profiles ( peaks & valleys )
• Passenger demanding faster and more accurate solutions
Concepts
• Mishandled bags
• Poor Service level agreement compliance
• Low turn-round predictability
• Inefficient use of the resources
Concerns• ‰ Mishandling
Improvement.
• Efficient use of the resources.
• Better recovery response times after disruption.
• Passenger perception improvement
Benefits
Iberia & Aena CDM implementation over the Terminal 4 BHSIberia & Aena CDM implementation over the Terminal 4 BHSIberia & Aena CDM implementation over the Terminal 4 BHS
1. Key figures about T4 & its BHS operation
1. Key figures about T4 & its BHS operation
2. Generic CDM principles applied to a BHS
2. Generic CDM principles applied to a BHS
3. Pillars of the CDM over the BHS at T4 3. Pillars of the CDM over the BHS at T4
4. General CDM framework IB/Aena at T4 4. General CDM framework IB/Aena at T4
5. Management model between IB & Aena
5. Management model between IB & Aena
6. Summary of best CDM practices at T4
6. Summary of best CDM practices at T4
7. Conclusions 7. Conclusions
Index
Iberia & Aena CDM implementation over the Terminal 4 BHSIberia & Aena CDM implementation over the Terminal 4 BHS
3. Pillars of the CDM over the BHS at T4
• Information exchangeEstablishment of digital Interfaces
• Role Sharing between airport & airlineMutual support assuming new approaches
• Operational knowledge exchangeContinuous transferring of lessons learned
• Design of new functionalitiesNew enhancement & developments on facilities
Iberia & Aena CDM implementation over the Terminal 4 BHSIberia & Aena CDM implementation over the Terminal 4 BHSIberia & Aena CDM implementation over the Terminal 4 BHS
1. Key figures about T4 & its BHS operation
1. Key figures about T4 & its BHS operation
2. Generic CDM priciples applied to a BHS
2. Generic CDM priciples applied to a BHS
3. Pillars of the CDM over the BHS at T4
3. Pillars of the CDM over the BHS at T4
4. General CDM framework IB/Aena at T4 4. General CDM framework IB/Aena at T4
5. Management model between IB & Aena
5. Management model between IB & Aena
6. Summary of best CDM practices at T4
6. Summary of best CDM practices at T4
7. Conclusions 7. Conclusions
Index
Iberia & Aena CDM implementation over the Terminal 4 BHSIberia & Aena CDM implementation over the Terminal 4 BHSIberia & Aena CDM implementation over the Terminal 4 BHS
• Two independent Management Centre with a robust communication
connection
• Centralized decision making and control
• Connection in service bases
Concepts
AMC
4. General CDM framework IB/Aena at T4 Airport Management Centre and Iberia Airport Services Hub Control
HCC
Hub ControlCentre
Airport Management Centre
Iberia & Aena CDM implementation over the Terminal 4 BHSIberia & Aena CDM implementation over the Terminal 4 BHSIberia & Aena CDM implementation over the Terminal 4 BHS
• Centralized management / integrated systems
• Single allocation with 100 working positions
• Service based management 24h.x7
Main figures of the AMC
SECURITY
MAINTENANCE
PASSENGERSERVICE
AIRCRAFT OPERATIONS
Positions
• 13 Security
• 14 Aircraft Ops.
• 10 Passenger Ops.
• 4 AMC System IT
• 41 Maintenance
• 14 AMC
5 HBS CONTROL
1 AMC COORDINATION
2 HBS X-RAY SCREENING
1 IBERIA HANDLINGHBS AREA
4. General CDM framework IB/Aena at T4 Airport Management Centre
Positions
• Dedicated Net
• > 200 KVM Equip.
• > 150 Video Wall cubes
Iberia & Aena CDM implementation over the Terminal 4 BHSIberia & Aena CDM implementation over the Terminal 4 BHS
4. General CDM framework IB/Aena at T4 Iberia Airport Services Hub Control Centre
• 32 consoles
• All operational areas
represented
• Subcontractors are included
• Laterals remotely managed
Main figures of the HCC
Iberia & Aena CDM implementation over the Terminal 4 BHSIberia & Aena CDM implementation over the Terminal 4 BHSIberia & Aena CDM implementation over the Terminal 4 BHS
1. Key figures about T4 & its BHS operation
1. Key figures about T4 & its BHS operation
2. Generic CDM priciples applied to a BHS
2. Generic CDM priciples applied to a BHS
3. Pillars of the CDM over the BHS at T4
3. Pillars of the CDM over the BHS at T4
4. General CDM framework IB/Aena at T4
4. General CDM framework IB/Aena at T4
5. Management model between IB & Aena 5. Management model between IB & Aena
6. Summary of best CDM practices at T4
6. Summary of best CDM practices at T4
7. Conclusions 7. Conclusions
Index
Iberia & Aena CDM implementation over the Terminal 4 BHSIberia & Aena CDM implementation over the Terminal 4 BHS
INFORMATIONEXCHANGE
ROLES SHARING
DESIGN OF NEWFUNCTIONALITIES
OPERATIONAL KNOWLEDGE
exchange
• BSM
• IB integrates with Airport Managment Center
• Procedures
• Tracking meeting• Planning new resources
• New BHS interface to IB• Access to IB reports
• Support to problematic situation
• Reciprocal advising
• New EBS• New resources• Connection BHS-Arrivals
• Connection• BHS information in laterals
• Managment resources
• Operational improvement
• Limbo• Baggage request from Arrivals
2006-2007 2008-2009 2010-2011
5. Management model between IB & AenaMutual framework evolution since the opening of T4
Iberia & Aena CDM implementation over the Terminal 4 BHSIberia & Aena CDM implementation over the Terminal 4 BHS
2006
2008
2010
BEST PRACTICES
Early Stage
Stability
• Season Plans• Mutual Goals
Development
• New functionalities•Daily screening
CDM
• Mutual Data Integration• Role sharing
2009
2007
5. Management model between IB & AenaStages evolution since the beginning of the operation of the BHS
• Op. follow-up with daily meetings• Knowledge exchange
Iberia & Aena CDM implementation over the Terminal 4 BHSIberia & Aena CDM implementation over the Terminal 4 BHSIberia & Aena CDM implementation over the Terminal 4 BHS
1. Key figures about T4 & its BHS operation
1. Key figures about T4 & its BHS operation
2. Generic CDM priciples applied to a BHS
2. Generic CDM priciples applied to a BHS
3. Pillars of the CDM over the BHS at T4
3. Pillars of the CDM over the BHS at T4
4. General CDM framework IB/Aena at T4
4. General CDM framework IB/Aena at T4
5. Management model between IB & Aena
5. Management model between IB & Aena
6. Summary of best CDM practices at T4 6. Summary of best CDM practices at T4
7. Conclusions 7. Conclusions
Index
Iberia & Aena CDM implementation over the Terminal 4 BHSIberia & Aena CDM implementation over the Terminal 4 BHS
C1.- Information exchange
C1.1.- Online BHS status
C1.2.- Data Bases Integration
C1.3.- Tracking of arrivals
...
C2.- Role Sharing between airport & airline
C3.- Operational Knowledge interchage
C4.- Design of new functionalities
C2.1.- Carrousels assignment
C2.2.- BHS De/Activation
C2.3.- Self Baggage delivery
...
C3.1.- Max. Capacity ULDs
C3.2.- Retun. of Untagged
C3.3.- Balanced Unloading
...
C4.1.- B.H. S Draining C4.2.- New EBS C4.3.- Improb. Waiting
time ...
I+D+I
6. Summary of best CDM practices at T4 Overall distribution by typology
Iberia & Aena CDM implementation over the Terminal 4 BHSIberia & Aena CDM implementation over the Terminal 4 BHS
C1.- Information exchange
C1.1.- Online BHS status data transmission.
C1.2.- Mutual Data Bases integration.
C1.3.- Shared BI – Platform over the BHS
C1.4.- Flight dedicated information throughput
C1.5.- Online tracking of the local baggage delivery
C1.6.- Evolution of the productivity in the carroulsel area
6. Summary of best CDM practices at T4 C1.- Information exchange
C1.- Interchange Information
C1
C2.-Roles Sharing between airport & airline
C3.-Operational Knowledge interchage C4.-Design of new functionalities
C2
C3 C4I+D+I
Iberia & Aena CDM implementation over the Terminal 4 BHSIberia & Aena CDM implementation over the Terminal 4 BHS
• Online transmission of the BHS : active/ sutured / not active, etc.
• More control capacity, better response time centralized at the level of the hub
• More agile resource allocation
BHS online status
6. Summary of best CDM practices at T4 C1.1- Information exchange : Online BHS status data transmission.
BHS state over the SCADA view BHS state over the Real Time task allocation view
C1.- Interchange Information
C1
C2.-Roles Sharing between airport & airline
C3.-Operational Knowledge interchage C4.-Design of new functionalities
C2
C3 C4I+D+I
Iberia & Aena CDM implementation over the Terminal 4 BHSIberia & Aena CDM implementation over the Terminal 4 BHS
6. Summary of best CDM practices at T4 C1.2- Information exchange : Shared Data Base Timeline Set
RL mishandlingFlights
Resources
Planning
Estimates
Bag tracking
Data processing
Tracking
Destinations
Resources
Arrivals
Maintenance Planning
Simulation
Yesterday &Statistical
Day of Operation
Short & Mediumfuture
C1.- Interchange Information
C1
C2.-Roles Sharing between airport & airline
C3.-Operational Knowledge interchage C4.-Design of new functionalities
C2
C3 C4I+D+I
Iberia & Aena CDM implementation over the Terminal 4 BHSIberia & Aena CDM implementation over the Terminal 4 BHS
1 • Recovery & Disruption
2 • Fulfillment of SLA
3 • Follow up of main operational KPI
4 • Information to suppliers and third part companies
1 • Departmental internal notes
2 • IB´s & Aena´s operational procedures
3 • General forms and global surveys
4 • BI & Interactive reports
•Content Level: The shared workspace has become an internal portal where to deploy all reports & info
•Intention Level: The different purpose of each distributed report finally covers all Airport´s internal needs
6. Summary of best CDM practices at T4 S C1.3- Information exchange : Shared BI - Platform over the BHS
C1.- Interchange Information
C1
C2.-Roles Sharing between airport & airline
C3.-Operational Knowledge interchage C4.-Design of new functionalities
C2
C3 C4I+D+I
BHS online reports
BHS Docs & forms
Iberia & Aena CDM implementation over the Terminal 4 BHSIberia & Aena CDM implementation over the Terminal 4 BHS
10:0
310
:07
10:1
110
:15
10:1
910
:23
10:2
710
:31
10:3
510
:39
10:4
310
:47
10:5
110
:55
10:5
911
:03
11:0
711
:11
11:1
511
:19
11:2
311
:27
11:3
111
:35
11:3
911
:43
11:4
711
:51
11:5
511
:59
12:0
312
:07
12:1
112
:15
0
50
100
150
200
250
300
350
400
450
500
0
5
10
15
20
25
30
35
40
45
Baggage dispatch accumulated profile per one Intercontinental flight
BPMs accumulated profile per one Intercontinental flight
Difference between dispatched Baggage & Handling Processed ( BPMs )
# o
f acc
um
ula
ted
dis
patc
hed
bag
gag
e
# o
f accu
mu
late
d n
ot tre
ate
d b
ag
gag
e o
n th
e ca
rrou
sel
Flight distribution profile extraction throughput Vs BRS throughput
Saturation Level on the carrousel
Saturation Level Base line in a single carrousel
• Thanks to the availability of the EBS it has been continuously reduced the total dispatching time per flight.
• With a trade-off analysis we have mutually agreed the current time-sets for : WB flights / NBs flights & Regional.
• The personal performance of each employee is tracked in order to detect possible bottlenecks
• Every time a new procedure over the BRS is implemented, we analyze its impact on the productivity
Concepts :
6. Summary of best CDM practices at T4 C1.4- Information exchange : Flight dedicated information throughput
C1.- Interchange Information
C1
C2.-Roles Sharing between airport & airline
C3.-Operational Knowledge interchage C4.-Design of new functionalities
C2
C3 C4I+D+I
Iberia & Aena CDM implementation over the Terminal 4 BHSIberia & Aena CDM implementation over the Terminal 4 BHS
• Digital reordered milestone for first & last arrival baggage piece
• Web interface with several tracking points for each piece through the path
• Information transferred to the passenger at the baggage claim area
Tracking of the arrivals baggage
6. Summary of best CDM practices at T4 S C1.5- Information exchange : Online tracking of the baggage delivery
Online web view for one flightFirst baggage Last baggage
First reception time Last reception time
C1.- Interchange Information
C1
C2.-Roles Sharing between airport & airline
C3.-Operational Knowledge interchage C4.-Design of new functionalities
C2
C3 C4I+D+I
Iberia & Aena CDM implementation over the Terminal 4 BHSIberia & Aena CDM implementation over the Terminal 4 BHS
6. Summary of best CDM practices at T4 C2.- Role Sharing between airport & airline
C1.- Interchange Information
C1
C2.-Roles Sharing between airport & airline
C3.-Operational Knowledge interchage C4.-Design of new functionalities
C2
C3 C4I+D+I
C2.- Role Sharing between airport & airline
C2.1.- Monthly Master Plan carrousels assignment.
C2.2.- Dinamic carrousels actication/de-activation.
C2.3.- Dinamic segregation based on CRM criteria
C2.4.- Inverse carrousels assignment for cancelled flights
C2.5.- Baggage delivery sellection from L&F department
C2.6.- Operational tags mode of use in check-in
Iberia & Aena CDM implementation over the Terminal 4 BHSIberia & Aena CDM implementation over the Terminal 4 BHS
6. Summary of best CDM practices at T4 C2.1.- Role Sharing between airport & airline : Monthly carrousels Master Plan
C1.- Interchange Information
C1
C2.-Roles Sharing between airport & airline
C3.-Operational Knowledge interchage C4.-Design of new functionalities
C2
C3 C4I+D+I
• Monthly planning of all carrousels
• All constraints are taken in consideration:
Maintenance cycles Congestion during Peak
periods Staffing Levels in each sector Agreements with 3rd. Airlines …
• The operational DB transfers the D+5 creating a synchronization between AODB-IB & AODB-Aena.
• Previous Master Plan is used as a quick first solution creating a preliminary optimization by analogy
Concepts :
Carrousels Master Plan view
Iberia & Aena CDM implementation over the Terminal 4 BHSIberia & Aena CDM implementation over the Terminal 4 BHS
6. Summary of best CDM practices at T4 C2.5.- Role Sharing between airport & ailine: Baggage delivery from L&F department
C1.- Interchange Information
C1
C2.-Roles Sharing between airport & airline
C3.-Operational Knowledge interchage C4.-Design of new functionalities
C2
C3 C4I+D+I
• The passenger that decides not to fly request his baggage
• It´s introduced the baggage tag number in the shared platform
• Once it´s detected inside the BHS new destination is selected
• The routing is tracked of the requested baggage through the BHS
• Finally It is delivered to the passenger closing a digital form transferred to the BI platform
Possibility to directly deliver all requested baggage
Iberia & Aena CDM implementation over the Terminal 4 BHSIberia & Aena CDM implementation over the Terminal 4 BHSIberia & Aena CDM implementation over the Terminal 4 BHS
• Minimizing disruption: Generate bagtag fully operative for BHS and for airline.
• Role sharing: Aena check-in software prints Iberia information when needed.
• Role sharing: Iberia uses FBT barcode for BHS.
• Action: develop a software to generate a FBT in checking position.
Unexpected Situation: no BSM related to baggage
Barcode on tag is readable by BHS.Tag is printed with flights
information
6. Summary of best CDM practices at T4 C2.6.- Role Sharing between airport & ai : Operational tag mode of use in Check-In
C1.- Interchange Information
C1
C2.-Roles Sharing between airport & airline
C3.-Operational Knowledge interchage C4.-Design of new functionalities
C2
C3 C4I+D+I
Iberia & Aena CDM implementation over the Terminal 4 BHSIberia & Aena CDM implementation over the Terminal 4 BHS
C3.- Operational Knowledge exchange
6. Summary of best CDM practices at T4 C3.- Operational Knowledge exchange
C1.- Interchange Information
C1
C2.-Roles Sharing between airport & airline
C3.-Operational Knowledge interchage C4.-Design of new functionalities
C2
C3 C4I+D+I
C3.1.- Maximum capacity of ULD & Flights forecast
C3.2.- Delivery of untagged baggage to the arrivals.
C3.3.- Balanced Unloading of Transfer B. In peak periods
C3.4.- Compatible O&M BHS Plan
C3.5.- Online GIS platatform for all BHS lines
C3.6.- Feedback about the segregation of S.Connet
C3.7.- Daily X-Ray reports
Iberia & Aena CDM implementation over the Terminal 4 BHSIberia & Aena CDM implementation over the Terminal 4 BHSIberia & Aena CDM implementation over the Terminal 4 BHS
• Each of the carrousels area initially had 6 belts
• During the summer peaks the flight concurrency on the same carrousel is too high
• In each sector 2 additional belts were adapted as extra resources
• The congestion was reduced significantly
Congestion on the T4 during Summer peaks
6. Summary of best CDM practices at T4 C3.1.- Op. Knowledge exchange : Max. ULD capacity of ULD & Flights forecast
C1.- Interchange Information
C1
C2.-Roles Sharing between airport & airline
C3.-Operational Knowledge interchage C4.-Design of new functionalities
C2
C3 C4I+D+I
3
4
3
3
4
3
3
4
4
3
3
1
15
20
15
15
20
15
15
20
15
15
20
5
X X# concurrent flights per carrousel
# Simultaneous ULDs per carrousel
New laterals available for departure flights
Iberia & Aena CDM implementation over the Terminal 4 BHSIberia & Aena CDM implementation over the Terminal 4 BHSIberia & Aena CDM implementation over the Terminal 4 BHS
• High improvement of the response time thanks to the availability of a delivery method that does not imply Human Resources demand,
• OHD/Un-tagged baggage can be driven directly to the arrival area by Iberia or Aena manual encoding positions, either using its interface with the BHS Scada or using an specific FBT
Inefficient use of Human resources: Manually Transported
2 Km.
FBT with destination 50
Interface IBE-BHS
6. Summary of best CDM practices at T4 C3.2.- Op. Knowledge exchange : Delivery of untagged baggage
C1.- Interchange Information
C1
C2.-Roles Sharing between airport & airline
C3.-Operational Knowledge interchage C4.-Design of new functionalities
C2
C3 C4I+D+I
BHS floor: -1
Arrival floor: 0
T4
T4
T4s
T4s
Iberia & Aena CDM implementation over the Terminal 4 BHSIberia & Aena CDM implementation over the Terminal 4 BHS
• Analysis of the Transfer queuing time in order to indentify the problems
• Dynamic Transfer belts assignment trying to assure the symmetric profile in each sector of the T4
• Process time reduction of the transfer baggage
Balanced/ Symmetric unload of Transfer Baggage
Not balanced induction
Balancedinductionx a
T4s-
S
T4s-
N T4s-
S
T4s-
N
Not Balanced case Balanced case
Tran
sfer
Bag
s
Tran
sfer
Bag
s
6. Summary of best CDM practices at T4 C3.3.- Op. Knowledge exchange : Balanced Transfer Bagfgage
C1.- Interchange Information
C1
C2.-Roles Sharing between airport & airline
C3.-Operational Knowledge interchage C4.-Design of new functionalities
C2
C3 C4I+D+I
Iberia & Aena CDM implementation over the Terminal 4 BHSIberia & Aena CDM implementation over the Terminal 4 BHS
• The operation is dynamically concentrated in order to ease the maintenance
• Iberia & Aena mutually coordinate the immobile resources assignment in advance considering the O&M
Definition of a compatible O&M BHS Plan
6. Summary of best CDM practices at T4 C3.4.- Op. Knowledge exchange : Compatible O&M BHS Plan
C1.- Interchange Information
C1
C2.-Roles Sharing between airport & airline
C3.-Operational Knowledge interchage C4.-Design of new functionalities
C2
C3 C4I+D+I
Low density lines candidate to be maintained
Iberia & Aena CDM implementation over the Terminal 4 BHSIberia & Aena CDM implementation over the Terminal 4 BHS
• Online information colored represented with the real density flow of each line
• Very useful for detecting bottlenecks
• Online information about which are the transfer belt with more use
• Pointing to ad-hoc reduction of electricity consume based in minimum density trigger processes
Online GIS ( Geographic Information System )
6. Summary of best CDM practices at T4 C3.5.- Op. Knowledge exchange : Online GIS platatform for all BHS lines
C1.- Interchange Information
C1
C2.-Roles Sharing between airport & airline
C3.-Operational Knowledge interchage C4.-Design of new functionalities
C2
C3 C4I+D+I
Iberia & Aena CDM implementation over the Terminal 4 BHSIberia & Aena CDM implementation over the Terminal 4 BHS
• Analysis of correct segregation for Short Connection baggage & ULDs declared as SC.
• Dynamic graphs where it´s represented the available connecting time for each of the transfer baggage introduced in the BHS
Automatic analysis about how it was loaded the set of Short-Connect ULDs
6. Summary of best CDM practices at T4 C3.6.- Op. Knowledge exchange : Feedback about the segregation of S.Connet.
C1.- Interchange Information
C1
C2.-Roles Sharing between airport & airline
C3.-Operational Knowledge interchage C4.-Design of new functionalities
C2
C3 C4I+D+I
1st. ULD. 2nd. ULD. 3rd. ULD. 4rd. ULD.Transfer delivery Throughput
Available Connecting Time per introduced piece of baggage
15:45 15:30 15:35 15:40 15:45 15:50 15:55 16:00 16:150
10
20
30
40
50
60
70
801:45:00
1:30:00
1:15:00
1:00:00
0:45:00
0:30:00
0:15:00
0:00:00
> 2:00:00
15:25
Iberia & Aena CDM implementation over the Terminal 4 BHSIberia & Aena CDM implementation over the Terminal 4 BHS
I+D+I
6. Summary of best CDM practices at T4 C4.- Design of new functionalities
C1.- Interchange Information
C1
C2.-Roles Sharing between airport & airline
C3.-Operational Knowledge interchage C4.-Design of new functionalities
C2
C3 C4I+D+I
C4.- Design of new functionalities
C4.1.- Implementation of two B.H Sistem drainage areas
C4.2.- New EBS [ Early Baggage Store ]
C4.3.- Improvement of the Passenger Waiting time Arr.
C4.4.- LIMBO concept for baggage to be regularized
C4.5.- Dedicated Express EBS fo regional Flights
C4.6.- Returning baggage to non-boarded passengers
C4.7.- Automatic loading of the BHS
C4.8.- Reduction of the transfer baggage MCT
C4.9.- PDAs sollution for the OVRSZ baggage out the BHS
Iberia & Aena CDM implementation over the Terminal 4 BHSIberia & Aena CDM implementation over the Terminal 4 BHSIberia & Aena CDM implementation over the Terminal 4 BHS
• Operational recovery
• New BHS functionality: empty the system in organized way.
• New BHS functionality: retag baggage and return to BHS.
Danger of BHS collapse
• Cancelled flights.
• Too many flight lost baggage.
• BHS totally or partially collapsed.
• Too many early baggage.
Real use examples
6. Summary of best CDM practices at T4 C4.1.- Design of new functionalities : Implementation of two BHS drainage areas
C1.- Interchange Information
C1
C2.-Roles Sharing between airport & airline
C3.-Operational Knowledge interchage C4.-Design of new functionalities
C2
C3 C4I+D+I
Waiting store Waiting
store
2 BHS drainage areas
T4
T4s
Iberia & Aena CDM implementation over the Terminal 4 BHSIberia & Aena CDM implementation over the Terminal 4 BHSIberia & Aena CDM implementation over the Terminal 4 BHS
• New building baggage opening times:• WB: h-110 minutes• NB: h-90 minutes• Regional h-60 minutes
• Benefits: better turn-round predictability & more efficient use of building baggage resources.
New EBS facility: from 2000 pieces to 9000 pieces
EBS 6 Hours: conventional conveyor
EBS + 6 Hours:
DCV technology
EBS –1 Hour:
TTS technology
1100 2100300
300
1400
1200
600
800
6. Summary of best CDM practices at T4 C4.2.- Design of new functionalities : New EBS [ Early Baggage Store ]
C1.- Interchange Information
C1
C2.-Roles Sharing between airport & airline
C3.-Operational Knowledge interchage C4.-Design of new functionalities
C2
C3 C4I+D+I
T4s
T4
1200
Iberia & Aena CDM implementation over the Terminal 4 BHSIberia & Aena CDM implementation over the Terminal 4 BHSIberia & Aena CDM implementation over the Terminal 4 BHS
• Develop of high speed conveyor and reduction of Iberia-Aena SLA for arriving at T4S.
• Control of the handler operation wit new screen interface.
• Accurate information to the passenger
Service level: passenger waiting time
Before: 68 minutes
Time reduction for last baggage from satellite
New Control & Information interface
Passenger information
Touch Screen
6. Summary of best CDM practices at T4 C4.3.- Design of new functionalities : Improvement of the Pax. Waiting time Arr.
C1.- Interchange Information
C1
C2.-Roles Sharing between airport & airline
C3.-Operational Knowledge interchage C4.-Design of new functionalities
C2
C3 C4I+D+I
Improvements: 68 to 49 minutes
•IBE new procedures T4S
•AENA new conveyor speed 5m/s
Actual: 49 minutes
Iberia & Aena CDM implementation over the Terminal 4 BHSIberia & Aena CDM implementation over the Terminal 4 BHS
ANÁLISIS DE ESTIBA Y DESCARGAS
• Dynamic storing baggage, waiting for regularization
• Simplifying regularization
• Management On-Road
LIMBO.
6. Summary of best CDM practices at T4 C4.4.- Design of new functionalities : LIMBO concept for baggage to be reg.
C1.- Interchange Information
C1
C2.-Roles Sharing between airport & airline
C3.-Operational Knowledge interchage C4.-Design of new functionalities
C2
C3 C4I+D+I
SORTER? a
Iberia & Aena CDM implementation over the Terminal 4 BHSIberia & Aena CDM implementation over the Terminal 4 BHSIberia & Aena CDM implementation over the Terminal 4 BHS
• Concern: risk of misshandling if early baggage from regional flight are mixed with other flights
• Solution: use an specific EBS facility as EBS-express only with regional flights
Short baggage building time for regional flights (H-60)
EBS 6 Hours: conventional conveyor
EBS + 6 Hours: DCV technology
EBS –1 HOUR: TTS technology
1100 2100300
300
1400
1200 1200
600
800
EBS Express: Exclusive
for regional flights
6. Summary of best CDM practices at T4 C4.5.- Design of new functionalities : Dedicated Express EBS fo regional Flights
C1.- Interchange Information
C1
C2.-Roles Sharing between airport & airline
C3.-Operational Knowledge interchage C4.-Design of new functionalities
C2
C3 C4I+D+I
T4s
T4EBS Express: regional flights
Iberia & Aena CDM implementation over the Terminal 4 BHSIberia & Aena CDM implementation over the Terminal 4 BHSIberia & Aena CDM implementation over the Terminal 4 BHS
• Operational knowledge exchange: Iberia-Aena
• Baggage from a non-boarding passenger can be driven to the arrival area directly by Iberia. Using its interface with the BHS or using specific FBT.
Inefficient use of human resources : manually transported
New facility: connection BHS exit & arrival
6. Summary of best CDM practices at T4 C4.6.- Design of new functionalities : Returning baggage to non-boarded pax.
C1.- Interchange Information
C1
C2.-Roles Sharing between airport & airline
C3.-Operational Knowledge interchage C4.-Design of new functionalities
C2
C3 C4I+D+I
Arrival floor: 0
2 Km.
BHS floor: -1
T4
T4
T4s
T4s
Iberia & Aena CDM implementation over the Terminal 4 BHSIberia & Aena CDM implementation over the Terminal 4 BHS
ANÁLISIS DE ESTIBA Y DESCARGAS
• Automatic size of BHS for intensive use of conveyor lines.
• Reduction of electrical energy per bags.
• Easier maintenance works.
• Efficiency and service to handling
Automatical optimun size of the BHS
6. Summary of best CDM practices at T4 C4.7.- Design of new functionalities : Automatic loading of the BHS
C1.- Interchange Information
C1
C2.-Roles Sharing between airport & airline
C3.-Operational Knowledge interchage C4.-Design of new functionalities
C2
C3 C4I+D+I
Kw/h
.
luggage
Iberia & Aena CDM implementation over the Terminal 4 BHSIberia & Aena CDM implementation over the Terminal 4 BHS
6. Summary of best CDM practices at T4 C4.8.- Design of new functionalities : Reduction of the transfer baggage MCT
C1.- Interchange Information
C1
C2.-Roles Sharing between airport & airline
C3.-Operational Knowledge interchage C4.-Design of new functionalities
C2
C3 C4I+D+I
MCT ( minimum connecting time)
De-boardingWalking from gate to gate
[Security Filter and/or Passport Control] Boarding
Passen
ger
• Once the tag is read (bar code) is automatically linked with the destination belt through the BSM message digitally sent by the carrier once it was checked at the origin
• Validated via the BRS • Loaded in the ULD• Transferred from the belts
to the aircrafts• Loaded in the aircraft
Bag
gag
e
• Unloaded from the aircraft• Transported from the
aircraft to the BHS belts• Manual introduction inside
the BHS
Thanks to the new software development overt the existing BHS it´s possible to obtain a 10 minutes maximum reduction concerning the current MCT. It´s going to prioritize the routing the baggage with less available connecting time. Ambulance concept
Iberia & Aena CDM implementation over the Terminal 4 BHSIberia & Aena CDM implementation over the Terminal 4 BHS
6. Summary of best CDM practices at T4 C4.9.- Design of new functionalities : PDAs sollution for the OVRSZ out the BHS
C1.- Interchange Information
C1
C2.-Roles Sharing between airport & airline
C3.-Operational Knowledge interchage C4.-Design of new functionalities
C2
C3 C4I+D+I
Initial paper form where it was registeredThe tracking state of each OVRSZ piece
Digital Form over a PDA device
Specific tool over a PDA for the OVRSZ baggage Integral management
OVRSZ
• All OVRSZ tags are scanned with the PDA
• All the vehicles used in order to transport the pieces are GPS equipped and tracked
• The information is collected and in online mode transmitted to the AODB
• Online reports available
• All OVRSZ baggage were digitally registered filling a form over the PDA
• The online place for each piece was not available
• Synchronize in batch mode with de DB at the end of the shift
• All OVRSZ baggage were registered on paper filling specific forms
• There were no opportunity within the operation to identify the pieces treated
• Require final Data Entry for incidences
2008 2009 2010
Iberia & Aena CDM implementation over the Terminal 4 BHSIberia & Aena CDM implementation over the Terminal 4 BHSIberia & Aena CDM implementation over the Terminal 4 BHS
1. Key figures about T4 & its BHS operation
1. Key figures about T4 & its BHS operation
2. Generic CDM priciples applied to a BHS
2. Generic CDM priciples applied to a BHS
3. Pillars of the CDM over the BHS at T4
3. Pillars of the CDM over the BHS at T4
4. General CDM framework IB/Aena at T4
4. General CDM framework IB/Aena at T4
5. Management model between IB & Aena
5. Management model between IB & Aena
6. Summary of best CDM practices at T4
6. Summary of best CDM practices at T4
7. Conclusions 7. Conclusions
Index
Iberia & Aena CDM implementation over the Terminal 4 BHSIberia & Aena CDM implementation over the Terminal 4 BHS
6. Conclusions
CDM at BJS, just one goal & two parallel paths
• One mandatory requirement in order to improve the baggage performance on a Hub Airport is to really establish a CDM daily work between: Airport Authority, BHS provider & most representative ground handler provider
• It is essential to define short/medium & long term mutual goals it´s .
• Gathering all points of view, there will be created a robust and successful mode of work
• One mandatory requirement in order to improve the baggage performance on a Hub Airport is to really establish a CDM daily work between: Airport Authority, BHS provider & most representative ground handler provider
• It is essential to define short/medium & long term mutual goals it´s .
• Gathering all points of view, there will be created a robust and successful mode of work
Iberia & Aena CDM implementation over the Terminal 4 BHSIberia & Aena CDM implementation over the Terminal 4 BHSIberia & Aena CDM implementation over the Terminal 4 BHS
Thank you very much for your attention
Dimitris BountolosIberia´s Madrid Airport Deputy Director
Juan PuertasBHS Engineer Aena
Andrés Pimentel ( collaborator )BHS Engineer Aena