bajaj automobiles sales marketing project 131122220057 phpapp01

Upload: subhash-bajaj

Post on 02-Jun-2018

227 views

Category:

Documents


1 download

TRANSCRIPT

  • 8/11/2019 Bajaj Automobiles Sales Marketing Project 131122220057 Phpapp01

    1/41

    TABLE OF CONTENTS

    Page no.CHAPTER 1

    Company History 02Company Profile 08Company Flashback 10

    CHAPTER 2

    Objectives 12esearch !etho"ology 1#

    CHAPTER 3

    $ata Collectiono Pro"%cts 1&

    o 'ey Policies 21

    o (ro%p Companies 22

    o )egment *ise res%lts 2#

    o )ales 2&

    o )*ot analysis 2+

    CHAPTER 4

    ,nfrastr%ct%re of -ajaj 28!anagement Profile 2

    H of -ajaj #0

    CHAPTER 5

    Fin"ings/ nalysis #2)%ggestions #

    CHAPTER 6

    Concl%sion #&

    CHAPTER 7

    nne%re #3

    CHAPTER 8

    0

  • 8/11/2019 Bajaj Automobiles Sales Marketing Project 131122220057 Phpapp01

    2/41

    -ibliography #8

    1

  • 8/11/2019 Bajaj Automobiles Sales Marketing Project 131122220057 Phpapp01

    3/41

    Acknowledgeen!

    If words are considered to be signs of gratitude then let these words convey the

    very same. My sincere gratitude to Bajaj Motors for providing me with an

    opportunity to work with Bajaj Motorsand giving necessary directions on doing

    this project to the best of my abilities.

    I am highly indebted to Shri Raghvendra Pratap Singh,Area Sales Manager

    (Bajaj Motors and company project guide! who has provided me with the

    necessary information and also for the support e"tended out to me in the

    completion of this report and his valuable suggestion and comments on bringing

    out this report in the best way possible.

    I am grateful to all faculty members of Department of Business

    Administration, University of Luckno! #ucknow and my friends who have

    helped me in the successful completion of this project.

    I e"tend my heartfelt thanks to my family members and friends for giving their

    valuable support and giving important direction during my training.

    4hanking 5o%

    2

  • 8/11/2019 Bajaj Automobiles Sales Marketing Project 131122220057 Phpapp01

    4/41

    CO"PAN# H$STOR#

    Co%&n' Pe()%ec!*+e),

    O%r Philosophy6 7e approach o%r responsibilities *ith ambition an"reso%rcef%lness. 7e organie o%rselves for a transparent an" harmonio%sflo* of *ork. 7e respect so%n" theory an" enco%rage creativeeperimentation. n" *e make o%r *orkplace a so%rce of pri"e. 7e

    believe in6 4ransparency a commitment that the b%siness is manage"along transparent lines. Fairness 9 m"ash: all stakehol"ers in theCompany; b%t especially to minority sharehol"ers. $isclos%reespa scooters.1/77, 4echnical collaboration *ith Piaggio en"s.1/84, 7ork begins on a secon" plant.1//8, -ajaj plans to b%il" its thir" plant to meet "eman".2000, 4ho%san"s of *orkers are lai" off to c%t costs.

    Co%&n' H*)!o(',

    -ajaj %to ?imite" is ,n"ia=s largest man%fact%rer of scooters an"motorcycles. 4he company generally has lagge" behin" its @apanese rivalsin technology; b%t has investe" heavily to catch %p. ,ts strong s%it is highI) , 4HI !,$6

    o 4O )4E$5 CO!P5 POF,?I

    o 4O )4E$5 4HI PO$EC4) OFFII$

    o 4O )4E$5 4HI F,C,? PO),4,O OF -@@

    E4O!O-,?I)

    o 4O )4E$5 4HI $,FFII4 PO?,C,I)

    o

    4O )4E$5 4HI P,CI (I OF $,FFII4PO$EC4) OF $,FFII4 CO!P,I).

    1#

  • 8/11/2019 Bajaj Automobiles Sales Marketing Project 131122220057 Phpapp01

    15/41

    RESEARCH "ETHO.OLO#

    esearch metho"ology "efines *hat the activity of research is; ho* toprocee"; ho* to meas%re progress; an" *hat constit%tes s%ccess. ,metho"ology is a j%mble" mess. $ifferent metho"ologies "efine "istinctschools *hich *age religio%s *ars against each other.

    !etho"s are tools. Ese themA "on=t let them %se yo%. $on=t fall for slogansthat raise one above the others6 , research nee"s to be p%t on firmfo%n"ationsA== Philosophers j%st talk. , is abo%t hackingA== 5o% have tokno* *hat=s comp%te" before yo% ask ho*.== 4o s%ccee" at ,; yo% have to

    be goo" at technical metho"s an" yo% have to be s%spicio%s of them. Forinstance; yo% sho%l" be able to prove theorems an" yo% sho%l" harbor"o%bts abo%t *hether theorems prove anything.

    !ost goo" pieces of , "elicately balance several metho"ologies. Foreample; yo% m%st *alk a fine line bet*een too m%ch theory; possiblyirrelevant to any real problem; an" vol%mino%s implementation; *hich canrepresent an incoherent m%nging of a"

  • 8/11/2019 Bajaj Automobiles Sales Marketing Project 131122220057 Phpapp01

    16/41

    )ome *ork is like science. 5o% look at ho* people learn arithmetic; ho*the brain *orks; ho* kangaroos hop; an" try to fig%re it o%t an" make atestable theory. )ome *ork is like engineering6 yo% try to b%il" a better

    problem solver or shape

  • 8/11/2019 Bajaj Automobiles Sales Marketing Project 131122220057 Phpapp01

    17/41

    B*ke)

    13

  • 8/11/2019 Bajaj Automobiles Sales Marketing Project 131122220057 Phpapp01

    18/41

    1+

  • 8/11/2019 Bajaj Automobiles Sales Marketing Project 131122220057 Phpapp01

    19/41

    18

  • 8/11/2019 Bajaj Automobiles Sales Marketing Project 131122220057 Phpapp01

    20/41

    Scoo!e()

    T(ee weele()

    19 ood) c&((*e()

    1

    http://www.bajajauto.com/platina/index.htmlhttp://www.bajajauto.com/platina/index.htmlhttp://www.bajajauto.com/platina/index.html
  • 8/11/2019 Bajaj Automobiles Sales Marketing Project 131122220057 Phpapp01

    21/41

    29 P&))enge( C&((*e()

    20

  • 8/11/2019 Bajaj Automobiles Sales Marketing Project 131122220057 Phpapp01

    22/41

    21

  • 8/11/2019 Bajaj Automobiles Sales Marketing Project 131122220057 Phpapp01

    23/41

    22

  • 8/11/2019 Bajaj Automobiles Sales Marketing Project 131122220057 Phpapp01

    24/41

    2#

  • 8/11/2019 Bajaj Automobiles Sales Marketing Project 131122220057 Phpapp01

    25/41

    Pol*c*e)

    2

  • 8/11/2019 Bajaj Automobiles Sales Marketing Project 131122220057 Phpapp01

    26/41

    (o% Co%&n*e)

    B&& A!o L!d9 "k&nd $n!e(n&!*on&l L!d9

    "k&nd L!d9 "k&nd Eng*nee() L!d9

    B&& Elec!(*c&l) L!d9 "k&nd lo&l F*n&nce L!d9

    B&& H*nd)!&n L!d9 B&c(& F&c!o(*e) P+!9 L!d9

    "&&(&)!(& Scoo!e() L!d9 B&& Con)e( C&(e L!d9

    B&& A!o F*n&nce L!d9 B&& A!o Hold*ng) L!d9

    He(cle) Ho*)!) L!d9 &n&l&l Son) P+!9 L!d9

    B&& Se+&)(& P+! L!d9 B&c(& : Co%&n' P+!9 L!d9

    H*nd L&%) L!d9 ee+&n L!d9

    B&& en!(e) L!d9 Te H*nd)!&n Ho)*ng Co L!d9

    B&& $n!e(n&!*on&l P+! L!d9 B&(od& $nd)!(*e) P+! L!d9

    H*nd ")&;*( Agenc' P+! L!d9 S!&*nle)) $nd*& L!d9

    B&& All*&n< ene(&l $n)(&nce

    Co%&n' L!d9Bo&' Fo(g*ng) L!d9

    B&& All*&n< L*;e $n)(&nce

    Co%&n' L!d9

    B&& Hold*ng) : $n+e)!en!

    L**!ed

    B&& F*n)e(+ L**!ed B&& F*n&nc*&l Sol!*on) L**!ed

    B&& F*n&nc*&l Sol!*on) L!d9B&& All*&n< F*n&nc*&l

    .*)!(*!o() L!d9S&n(& N&'&n $n+e)!en!) P+!9

    L!d9P T B&& A!o $ndone)*& =PTBA$>

    B&& A!o $n!e(n&!*on&l Hold*ng)

    B? Ne!e(l&nd) =BA$BH>9@

    2&

    http://www.bajajauto.com/1024/aboutbajaj/group.asp#bajaj%23bajajhttp://www.bajajauto.com/1024/aboutbajaj/group.asp#13%2313http://www.bajajauto.com/1024/aboutbajaj/group.asp#1%231http://www.bajajauto.com/1024/aboutbajaj/group.asp#14%2314http://www.bajajauto.com/1024/aboutbajaj/group.asp#2%232http://www.bajajauto.com/1024/aboutbajaj/group.asp#15%2315http://www.bajajauto.com/1024/aboutbajaj/group.asp#3%233http://www.bajajauto.com/1024/aboutbajaj/group.asp#17%2317http://www.bajajauto.com/1024/aboutbajaj/group.asp#4%234http://www.bajajauto.com/1024/aboutbajaj/group.asp#18%2318http://www.bajajauto.com/1024/aboutbajaj/group.asp#5%235http://www.bajajauto.com/1024/aboutbajaj/group.asp#19%2319http://www.bajajauto.com/1024/aboutbajaj/group.asp#6%236http://www.bajajauto.com/1024/aboutbajaj/group.asp#20%2320http://www.bajajauto.com/1024/aboutbajaj/group.asp#8%238http://www.bajajauto.com/1024/aboutbajaj/group.asp#21%2321http://www.bajajauto.com/1024/aboutbajaj/group.asp#9%239http://www.bajajauto.com/1024/aboutbajaj/group.asp#22%2322http://www.bajajauto.com/1024/aboutbajaj/group.asp#10%2310http://www.bajajauto.com/1024/aboutbajaj/group.asp#23%2323http://www.bajajauto.com/1024/aboutbajaj/group.asp#11%2311http://www.bajajauto.com/1024/aboutbajaj/group.asp#24%2324http://www.bajajauto.com/1024/aboutbajaj/group.asp#12%2312http://www.bajajauto.com/1024/aboutbajaj/group.asp#25%2325http://www.bajajauto.com/1024/aboutbajaj/group.asp#27%2327http://www.bajajauto.com/1024/aboutbajaj/group.asp#27%2327http://www.bajajauto.com/1024/aboutbajaj/group.asp#26%2326http://www.bajajauto.com/1024/aboutbajaj/group.asp#28%2328http://www.bajajauto.com/1024/aboutbajaj/group.asp#28%2328http://www.bajajauto.com/1024/aboutbajaj/group.asp#28%2328http://www.bajajauto.com/1024/aboutbajaj/group.asp#28%2328http://www.bajajauto.com/1024/aboutbajaj/group.asp#29%2329http://www.bajajauto.com/1024/aboutbajaj/group.asp#30%2330http://www.bajajauto.com/1024/aboutbajaj/group.asp#31%2331http://www.bajajauto.com/1024/aboutbajaj/group.asp#32%2332http://www.bajajauto.com/1024/aboutbajaj/group.asp#32%2332http://www.bajajauto.com/1024/aboutbajaj/group.asp#bajaj%23bajajhttp://www.bajajauto.com/1024/aboutbajaj/group.asp#13%2313http://www.bajajauto.com/1024/aboutbajaj/group.asp#1%231http://www.bajajauto.com/1024/aboutbajaj/group.asp#14%2314http://www.bajajauto.com/1024/aboutbajaj/group.asp#2%232http://www.bajajauto.com/1024/aboutbajaj/group.asp#15%2315http://www.bajajauto.com/1024/aboutbajaj/group.asp#3%233http://www.bajajauto.com/1024/aboutbajaj/group.asp#17%2317http://www.bajajauto.com/1024/aboutbajaj/group.asp#4%234http://www.bajajauto.com/1024/aboutbajaj/group.asp#18%2318http://www.bajajauto.com/1024/aboutbajaj/group.asp#5%235http://www.bajajauto.com/1024/aboutbajaj/group.asp#19%2319http://www.bajajauto.com/1024/aboutbajaj/group.asp#6%236http://www.bajajauto.com/1024/aboutbajaj/group.asp#20%2320http://www.bajajauto.com/1024/aboutbajaj/group.asp#8%238http://www.bajajauto.com/1024/aboutbajaj/group.asp#21%2321http://www.bajajauto.com/1024/aboutbajaj/group.asp#9%239http://www.bajajauto.com/1024/aboutbajaj/group.asp#22%2322http://www.bajajauto.com/1024/aboutbajaj/group.asp#10%2310http://www.bajajauto.com/1024/aboutbajaj/group.asp#23%2323http://www.bajajauto.com/1024/aboutbajaj/group.asp#11%2311http://www.bajajauto.com/1024/aboutbajaj/group.asp#24%2324http://www.bajajauto.com/1024/aboutbajaj/group.asp#12%2312http://www.bajajauto.com/1024/aboutbajaj/group.asp#25%2325http://www.bajajauto.com/1024/aboutbajaj/group.asp#27%2327http://www.bajajauto.com/1024/aboutbajaj/group.asp#27%2327http://www.bajajauto.com/1024/aboutbajaj/group.asp#26%2326http://www.bajajauto.com/1024/aboutbajaj/group.asp#28%2328http://www.bajajauto.com/1024/aboutbajaj/group.asp#28%2328http://www.bajajauto.com/1024/aboutbajaj/group.asp#28%2328http://www.bajajauto.com/1024/aboutbajaj/group.asp#28%2328http://www.bajajauto.com/1024/aboutbajaj/group.asp#29%2329http://www.bajajauto.com/1024/aboutbajaj/group.asp#30%2330http://www.bajajauto.com/1024/aboutbajaj/group.asp#31%2331http://www.bajajauto.com/1024/aboutbajaj/group.asp#32%2332http://www.bajajauto.com/1024/aboutbajaj/group.asp#32%2332
  • 8/11/2019 Bajaj Automobiles Sales Marketing Project 131122220057 Phpapp01

    27/41

    -ajaj %to is the flagship of the -ajaj gro%p of companies. 4he gro%pcomprises of #& companies an" *as fo%n"e" in the year 123. 4hecompanies in the gro%p are6

    Product

    or September

    2008

    Upto September

    2008

    or September

    2007

    Upto Septembe

    2007

    !otorcycles 21+;#3& 1;120;108 20;1&2 1;02&;&&8

    Other 2 7heelers 1;12 3;3& 2;0&3 1#;0

    To!&l 2 eele() 218?4/4 1?127?073 206?208 1?03/?467

    4hree 7heelers 23;88+ 1##;032 23;288 13;21+(&nd To!&l 245?381 1?260?135 232?4/6 1?185?684

    SE"ENT@$SE REENE? RESLTS AN. CAP$TAL E"PLO#E.

    s. ,n ?akhs

    ARTER

    EN.E.

    3090/92008

    =n&d*!ed>

    ARTER

    EN.E.

    3090/92007

    =n&d*!ed>

    HALF #EAR

    EN.E.

    3090/92008

    =n&d*!ed>

    HALF #EAR

    EN.E.

    3090/92007

    =n&d*!ed>

    #EAR

    EN.E

    31903

    =Ad*

    Segen!

    Re+ene

    %tomotive 2&8# 2#3182 8&1 +0+ 031

    ,nvestment 2210 2&& &088 &28 1223+

    To!&l 257073 238777 4/1007 452/75 /1688

    23

  • 8/11/2019 Bajaj Automobiles Sales Marketing Project 131122220057 Phpapp01

    28/41

    Segen!

    P(o;*!=Lo))>

    e;o(e T&D

    &nd $n!e(e)!

    %tomotive 238 ###&1 82# &+2& 101+2,nvestment 2210 2&& &088 &28 1223+

    To!&l 27178 35/46 53381 63353 113/8

    ?ess6 ,nterest &8+ 1#3 3+ 12 &13

    To!&l P(o;*!

    Be;o(e T&D

    265/1 35810 52702 63211 11347

    C&%*!&l

    E%lo'ed

    %tomotive 1001 18+& 1001 18+& 1#383

    ,nvestment 1+10# 1330 1+10# 1330 1002

    Enallocable 282 3& 282 3& ##&

    To!&l 308211 308754 308211 308754 2/32/

    S&le) *n ne( ;o( !e 'e&( 2008

    1)! Oc!oe( 2008

    Pro"%ct 2003

  • 8/11/2019 Bajaj Automobiles Sales Marketing Project 131122220057 Phpapp01

    29/41

    S&le) *n ne() ;o( !e on! o; Oc!oe( 2008

    1)! No+ee( 2008

    Product

    or October

    2008

    Upto October

    2008

    or October

    2007

    Upto October

    2007

    !otorcycles 13#;8&0 1;28#;&8 28;#0+ 1;2+#;83&

    Other 27heelers

    1;32+ 8;&2 1;838 1&;+++

    To!&l 2

    eele()165?477 1?2/2?550 250?175 1?28/?642

    4hree 7heelers 23;#3# 1&;2& 28;001 1+;218

    (ran" 4otal 11;80 1;&1;+& 2+8;1+3 1;3#;830

    28

  • 8/11/2019 Bajaj Automobiles Sales Marketing Project 131122220057 Phpapp01

    30/41

    S99O9T ANAL#S$S OF BAA

    )7O4 nalysis is a tool %se" for %n"erstan"ing an organiation=s strengths;*eaknesses; opport%nities an" threats.

    4he )7O4 nalysis tool can be %se" in i"entifying an organiation=sstrengths ) an" *eaknesses 7; an" eamining the opport%nities O an"threats 4 it is facing. 4he o%tcome from a )7O4 nalysis enablesorganiations to foc%s on strengths; minimie *eaknesses; a""ress threats;an" take the greatest possible a"vantage of opport%nities available.

    S!(eng!),

    O%r members val%e the professional "esignation.7e have a lo*er co%rse fee str%ct%re than similar programs.7e provi"e goo" c%stomer service.O%r instr%ctors are highly

  • 8/11/2019 Bajaj Automobiles Sales Marketing Project 131122220057 Phpapp01

    31/41

    T(e&!),

    7ill "evelopments in technology change this market beyon" o%r abilityto a"aptQ

    small change in foc%s of a large competitor might *ipe o%t any marketposition *e achieve

    $NFRASTRCTRE OF BAA

    Pl&n!)

    -ajaj %to=s three plants at k%r"i; 7al%j an" Chakan in !aharashtra an" one plant at pantagar in Ettranchal; *estern ,n"ia; pro"%ce" 1;81;+ vehicles in 200

  • 8/11/2019 Bajaj Automobiles Sales Marketing Project 131122220057 Phpapp01

    32/41

    ah%l -ajaj Chairman

    !a"h%r -ajaj >ice Chairman

    ajiv -ajaj !anaging $irector

    )anjiv -ajaj Iec%tive $irector

    braham @oseph >ice Presi"ent esearch 9 $evelopment

    Pra"eep )hrivastava Presi"ent Ingineering

    ) )ri"har CIO 27H

    C !ahesh*ari CIO Commercial >ehicles

    akesh )harma CIO ,nternational -%siness

    C P 4ripathi >ice Presi"ent Corporate H Hingorani >ice Presi"ent Commercial

    'evin P $=sa >ice Presi"ent Finance

    ) avik%mar >ice Presi"ent -%siness $evelopment

    ' )rinivas >ice Presi"ent H%man eso%rces

    @. )ri"har Company )ecretary

    HR BAA

    Rec(*!en! Pol*c'

    -ajaj %to is an eB%al opport%nity employer. )election is base" strictly onin"ivi"%al merit.

    large n%mber of o%r recr%its are fresh engineers an" !-s. at%ralattrition is %s%ally taken care of by promotions an" horiontal movements*ithin the organisation to provi"e career opport%nities for o%r employees.

    Occasionally; specific skill

  • 8/11/2019 Bajaj Automobiles Sales Marketing Project 131122220057 Phpapp01

    33/41

    Eng*nee(),7e recr%it Ingineering (ra"%ates from rep%te" instit%tes fromall over ,n"ia. -ajaj %to enjoys an ecellent rep%tation *ith all ational,nstit%tes of 4echnology ,4s an" is among the preferre" employers foron

  • 8/11/2019 Bajaj Automobiles Sales Marketing Project 131122220057 Phpapp01

    34/41

    7e live o%r bran" by its val%es of ,nnovation; Perfection; an" )pee".-ajaj *ill be "istinctly ahea" thro%gh ecitement engineering.,nnovation is ho* *e create the f%t%re. ,t is a val%e that provokes %s toreach beyon" the obvio%s in p%rs%it of that *hich ecee"s the or"inary.

    Pe(;ec!*on

    ,t is ho* *e set ne* stan"ar"s. ,t is a val%e that ehibits o%r "eterminationto ecel by en"eavo%ring to establish ne* benchmarks all the time.

    S%eed

    )pee" is ho* *e convey clear conviction. ,t is a val%e that keeps %ssharply responsive; mirroring o%r commitment to*ar"s o%r goals an"

    processes.

    Co%e!enc' B*ld*ng

    -ajaj %to has a very flat organiation str%ct%re *ith three managementlevels. Iach level represents a specific role an" hence nee"s relevantcompetencies. Competency b%il"ing at -ajaj %to is a combination of

    "evelopment for c%rrent an" f%t%re roles.

    7e cater to these nee"s by %sing interventions like "evelopment centers;nee"

  • 8/11/2019 Bajaj Automobiles Sales Marketing Project 131122220057 Phpapp01

    35/41

    Highlights for 200+

  • 8/11/2019 Bajaj Automobiles Sales Marketing Project 131122220057 Phpapp01

    36/41

    SEST$ONS

    4he company sho%l" concentrate more on sales an" marketing

    "epartment so that more an" more pro"%cts can be sol" o%t.

    "vertisements sho%l" be the best metho" to a"vertise the pro"%cts

    an" pop%lar among the p%blic.

    Cheaper pro"%cts !otorcycles sho%l" be intro"%ce" by the

    company so that it can reach the mi""le class p%blic.

    4ransparency sho%l" be ma"e in bet*een the pro"%ct "etails an" the

    original pro"%ct sol" to the c%stomers.

    Company Rc%stomer ratio sho%l" be maintaine".

    Company sho%l" a"" more feat%res in their pro"%cts.

    Company sho%l" la%nch bikes *ith less cost 9 best average.

    Company sho%l" "o mo"ifications in their pro"%cts

    -asicallyin t*o *heelers.

    Company sho%l" increase its pro"%ction .

    Company sho%l" sell its pro"%cts comparatively at a lo* price.

    Company sho%l" improve its after sales services.

    Company sho%l" offer more pro"%cts to the c%stomer in

    Comparatively less time.

    #&

  • 8/11/2019 Bajaj Automobiles Sales Marketing Project 131122220057 Phpapp01

    37/41

    CONCLS$ON

    B&& &!ois a major ,n"ian%tomobileman%fact%rer. ,t is ,n"ia=s

    largest an" the *orl"=s th largest t*o< an" three

  • 8/11/2019 Bajaj Automobiles Sales Marketing Project 131122220057 Phpapp01

    38/41

    ANNERE

    e)!*onn&*(e

    Please p%t tick mark in the brackets or p%t n%mber *here ever isnecessary.

    ameWWWWWWWWWWWWWWWWWWWW.

    ""ress WWWWWWWWWWWWWWWWWWW.

    WWWWWWWWWWWWWWWWWWW.

    ge WWWWWWWWWWWWW.

    (en"er6 !ale Female

    4otal n%mber of members in the familyWWWWW

    o. of male members

    WWWWWWWWWWWWWWWWWWWWW

    Ho* many members in yo%r family have vehiclesQ

    WWWWWWWWWWWWWWWWWWWWW..

    !onthly family incomeQ

    -elo* &0000 &0000

  • 8/11/2019 Bajaj Automobiles Sales Marketing Project 131122220057 Phpapp01

    39/41

    lakh R lakh bove lakh

    1. 7hich bajaj vehicle "o yo% preferQ

    4*o 7heeler 4hree 7heeler

    2. 7hich of o%r t*o *heeler vehicle "o yo% like the mostQ

    WWWWWWWWWWWWWWWWWWWWWW

    #. 7hich of o%r three *heeler vehicle "o yo% like the mostQ

    WWWWWWWWWWWWWWWWWWWWWWW.

    . $o yo% like o%r vehicles

    i -eca%se there price is lo*

    ii -eca%se yo% have a liking for them

    &. $o yo% feel that o%r vehicles cost too m%chQ

    5es o

    #8

  • 8/11/2019 Bajaj Automobiles Sales Marketing Project 131122220057 Phpapp01

    40/41

    3. $o yo% feel that *e provi"e better servicesQ

    5es o

    +. $o yo% think that *e satisfy yo%r nee"s s%ccessf%llyQ

    5es o

    8. re yo% satisfy *ith the average in the vehiclesQ

    5es o

    B$BL$ORAPH#

    -ooks6