Barbara Marshallsay Carers Strategic Lead

Nicola Pullman Carers Development Manager

Julie Westgate Clerical Officer

Carers Team, N. E. Lincolnshire Care Trust PlusUnit 5, Acorn Business ParkMoss Road, GrimsbyNorth East LincolnshireDN32 0LT

(01472) 629162

THE GROWING NATIONAL CARERS’ AGENDA Ten year framework of change and reform

Based on recognition / value of carers

Personalisation and integration focus

A life of their own

Information / advice

Emotional support

Breaks - flexible, new models

Expanded role of the NHS

Employment / skills

Caring with Confidence

Role of third sector

NORTH EAST LINCOLNSHIRE CARERS STRATEGYCaring Today & Tomorrow’ 2009-2012

CARER

Mentally & physically well,

treated with dignityNot financially disadvantaged

Enjoying a life outside caring

Children thriving, protected from

inappropriate caring roles

Recognised & Supported as expert care

partner

Housing Support

Access to Work/ Training

Access to benefits

Peer & community

support

Breaks

Emergency Support

Changes & transitions

Activities & ClubsEducation & 1:1

support

Whole family support

Carers shaping policy & services

Information

Caring Support & training

Access to health & well being services

BrokerageEmotional Support & counselling

Advocacy

OUTCOMES

IDENTIFICATION OF HIDDEN CARERS Identification is the greatest challenge

strengthened by increased awareness raising, promotion and better signposting

Duty to support all carers with advice & information:– Carers Guides– Information stands at key local events– National Carers events supported locally:

National Carers WeekNational Carers Rights Day

CRD 2009: ‘Caring for your income and pension’

First stop shop for Carers Hub and outreach approach Carer led Resource for Professionals & Carers

Centre Staff

Kurt Bramfitt – Centre Manager Sarah Bradley and Jayne Hollingworth – Carer Facilitators Yalanna – Advice and Information Worker Karen Burton – Substance Misuse Advice & Information Worker Mandy Burkitt – Plan Together Information Coordinator Margaret Easton – Counsellor

NORTH EAST LINCOLNSHIRE CARERS CENTRE

Delivers: Information / signposting / advice Resource facilities / internet access

Emotional support / 1:1/ counselling / befriending

Support – employment / skills / training

Support groups Carers training

Holistic therapy

Voice for Carers

NORTH EAST LINCOLNSHIRE CARERS CENTRE …CONTINUED

The Carers Additional Support Service aims to help minimise the impact the caring role has on a Carer’s life and enable them to continue caring and have a life outside of their caring role, by providing individual, cost effective, flexible and creative support to achieve the outcomes of their Carer’s Assessment.

Launched as a mainstream service during Carers Week 2008

£100K budget commitment for 2009/2010

Direct Payment of up to £200

278 Carers accessed the service in 2008-09

So far 265 Carers have accessed the service this year (09/10)

Case Studies

CARERS ADDITIONAL SUPPORT SERVICE [CASS]

Joan Cares for her son Craig who has mental health problems.

Joan also has 3 other children and 7 grandchildren.

She received a CASS payment to go for a long weekend break to Scotland.

Her caring role has affected her own health, recently she has suffered a heartattack and two strokes.

She commented: “If I hadn’t had the money to help me go to Scotland for a weekend I might of runaway, caring can be very stressful, it was a well needed break”

Pat cares for her husband Roly.

She loves being in the fresh air out in the garden watching the birds. Howevershe feels that as she is getting older and has less time that she is unable tomanage to keep the garden tidy and weeded.

It was identified during Pat’s carers assessment that support was required withthe gardening to allow her to have a break and enjoy some leisure time.

Pat said:“its great as its one less thing to worry about and in summer I can stillenjoy my garden without worrying about trying to do it myself”.

CASS – CASE STUDIES

Launched September 2008

Service Provider – Carelink

Over 300 Carers have accessed the service

Carers Recognition / Discount Card

CARERS EMERGENCY ALERT CARD

Roland Cares for his wife Sheila and daughter Joanne.

Roland feels that the service he receives gives him peace of mind and takes the pressure offhim. He commented “Carers who haven’t registered for the alert card should!”

Yvonne Cares for her mother Pat.Joyce cares for her husband Peter.

Joyce and Yvonne carry their alert card with them at all times,They believe “it’s a fantastic service for carers which allowsthem to know that in the event of an emergency help is at hand”

Carers Emergency Alert Card Case Studies

……OTHER CARERS SERVICES

Respite

Sitting

Day Care

ANY QUESTIONS?

nicola.pullman@nelctp.nhs.uk (01472) 629162