BARRIER TO COMMUNICATION...

Nurse will be shown a picture/video of a (poorly) client, who cannot speak, in bed – typical ward set up – bedside cabinet etc

Nurse will hear the client being asked (on med round) “are you in pain?”

Client will appear to ignore nurseNurse will be asked – “why is he ignoring

you?”Nurse will have a choice Doesn’t want to respond Can’t understand Is not in pain

By moving the cursor, it will be revealed that there are glasses and a hearing aid in the cabinet.

There will also be a communication passport hanging off the side of the cabinet.

Nurse will have to find all three items in order for barrier to be reduced.

The communication passport will zoom out to show various ways 2 way communication with this client can take place, i.e. pics for various things, pain, no pain etc (obviously this relies on his usual carers having made a relevant passport for him to take to hospital)

Video will finish to show client able to understand and to convey he is in pain and would like px meds, because he can see his communication passport, and can hear what is being asked.

Nurse could be asked what she could do to ensure better communication opportunity for future i.e. Ensure client can reach his glasses hearing aid and passport.