bc wildfire service vendor portal...what is the vendor portal? a new streamlined way for suppliers...

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BC Wildfire Service Vendor Portal Supplier Info Session 1

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Page 1: BC Wildfire Service Vendor Portal...What is the Vendor Portal? A new streamlined way for Suppliers to interact with the BC Wildfire Service • Self-serve access to BCWS services •

BC Wildfire Service Vendor Portal Supplier Info Session

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Page 2: BC Wildfire Service Vendor Portal...What is the Vendor Portal? A new streamlined way for Suppliers to interact with the BC Wildfire Service • Self-serve access to BCWS services •

Zoom Meeting Primer

• Scroll over image to see options at bottom

• Select Chat to see Zoom Group Chat where you can type in questions

• Select Participants to see participants list

• Use Mute/Unmute to reduce background noise when not talking

• Host can mute all

• Use raise hand option if you want to want to speak to ask a question

Muted

Open Chat WindowOpen Participants Window

Type in Questions here

Mute/Unmute

Raise Hand

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Page 3: BC Wildfire Service Vendor Portal...What is the Vendor Portal? A new streamlined way for Suppliers to interact with the BC Wildfire Service • Self-serve access to BCWS services •

Agenda

What is the Vendor Portal?

Supplier Onboarding

Aviation Service Requests

Business BCeID

Questions

Project Timeline

What’s Next

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Page 4: BC Wildfire Service Vendor Portal...What is the Vendor Portal? A new streamlined way for Suppliers to interact with the BC Wildfire Service • Self-serve access to BCWS services •

What is the Vendor Portal?

A new streamlined way for Suppliers to interact with the BC Wildfire Service

• Self-serve access to BCWS services

• 2020 – Supplier Invitations

• 2020 – Manage Aviation Service Requests

• 2020 – Manage Portal Access Control

Potential Future Options:

• Manage Crews & Equipment

• Manage Invoices

• Manage Manifests4

Page 5: BC Wildfire Service Vendor Portal...What is the Vendor Portal? A new streamlined way for Suppliers to interact with the BC Wildfire Service • Self-serve access to BCWS services •

Supplier Onboarding - Requirements

All ASRs will be managed through the Vendor Portal and will require:

• A hardware platform that can access the internet - portal will support mobile-friendly devices such as laptops, tablets or mobile phones.

• An Internet connection and modern web browser software such as Internet Explorer, Chrome or Safari

• A BC Government Business BCeID account for each user that needs access to the Portal

• An unique email account for each user

• An active agreement with the BC Wildfire Service

Note: FLNRORD flights are not in scope for the Vendor Portal at this time

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Page 6: BC Wildfire Service Vendor Portal...What is the Vendor Portal? A new streamlined way for Suppliers to interact with the BC Wildfire Service • Self-serve access to BCWS services •

Supplier Onboarding - Invitations

How BC Wildfire Service will onboard Suppliers to Use the Vendor Portal

• BCWS will send an initial email invitation to the primary “Admin” user for each Supplier

• A registered “Admin” can then send email invitations to other users in their company to give them access to the Vendor Portal

• Each Vendor Portal user requires their own Business BCeID account and unique email address

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Page 7: BC Wildfire Service Vendor Portal...What is the Vendor Portal? A new streamlined way for Suppliers to interact with the BC Wildfire Service • Self-serve access to BCWS services •

BCWS - Select Supplier to Invite

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Page 8: BC Wildfire Service Vendor Portal...What is the Vendor Portal? A new streamlined way for Suppliers to interact with the BC Wildfire Service • Self-serve access to BCWS services •

BCWS - Invite Supplier

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Page 9: BC Wildfire Service Vendor Portal...What is the Vendor Portal? A new streamlined way for Suppliers to interact with the BC Wildfire Service • Self-serve access to BCWS services •

Supplier – Receive Invite Email

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Page 10: BC Wildfire Service Vendor Portal...What is the Vendor Portal? A new streamlined way for Suppliers to interact with the BC Wildfire Service • Self-serve access to BCWS services •

Welcome to Vendor Portal

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Page 11: BC Wildfire Service Vendor Portal...What is the Vendor Portal? A new streamlined way for Suppliers to interact with the BC Wildfire Service • Self-serve access to BCWS services •

BCeID Login

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Page 12: BC Wildfire Service Vendor Portal...What is the Vendor Portal? A new streamlined way for Suppliers to interact with the BC Wildfire Service • Self-serve access to BCWS services •

Registration Complete Email

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Page 13: BC Wildfire Service Vendor Portal...What is the Vendor Portal? A new streamlined way for Suppliers to interact with the BC Wildfire Service • Self-serve access to BCWS services •

Default Screen - Dashboard

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Page 14: BC Wildfire Service Vendor Portal...What is the Vendor Portal? A new streamlined way for Suppliers to interact with the BC Wildfire Service • Self-serve access to BCWS services •

Supplier - Managing User Access

• Administrator – Manage other users for your organization• Aviation Contract Manager – Review and Sign/Decline Aviation Service Requests• User – Review Aviation Service Requests only

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Page 15: BC Wildfire Service Vendor Portal...What is the Vendor Portal? A new streamlined way for Suppliers to interact with the BC Wildfire Service • Self-serve access to BCWS services •

Supplier - Adding a New User

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Page 16: BC Wildfire Service Vendor Portal...What is the Vendor Portal? A new streamlined way for Suppliers to interact with the BC Wildfire Service • Self-serve access to BCWS services •

Supplier - Invitation Email

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Page 17: BC Wildfire Service Vendor Portal...What is the Vendor Portal? A new streamlined way for Suppliers to interact with the BC Wildfire Service • Self-serve access to BCWS services •

Aviation Service Request - Flow

BCWS Creates New ASR

Set to Ready for Signing

Supplier Email Notification

Supplier Signs ASR

BCWS Email Notification

BCWS Signs ASR

Supplier Email Notification

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Page 18: BC Wildfire Service Vendor Portal...What is the Vendor Portal? A new streamlined way for Suppliers to interact with the BC Wildfire Service • Self-serve access to BCWS services •

Aviation Service Requests - Signing

ASR signing and acceptance will be managed via the Vendor Portal

• Email notifications are sent to Suppliers when an ASR is ready to be signed

• The Aviation Contract Manager role restricts which users can sign ASRs for a Supplier

• Signing an ASR will be a simple “push button” process

• Signed ASRs will remain available to view online for future reference

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Page 19: BC Wildfire Service Vendor Portal...What is the Vendor Portal? A new streamlined way for Suppliers to interact with the BC Wildfire Service • Self-serve access to BCWS services •

Vendor Portal Dashboard

• To Do – List of Service Requests that need to be reviewed and signed by Supplier• Recent Activities – Dated list of the workflow stages of Service Requests

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Page 20: BC Wildfire Service Vendor Portal...What is the Vendor Portal? A new streamlined way for Suppliers to interact with the BC Wildfire Service • Self-serve access to BCWS services •

View Service Requests

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Page 21: BC Wildfire Service Vendor Portal...What is the Vendor Portal? A new streamlined way for Suppliers to interact with the BC Wildfire Service • Self-serve access to BCWS services •

Service Request Details

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Page 22: BC Wildfire Service Vendor Portal...What is the Vendor Portal? A new streamlined way for Suppliers to interact with the BC Wildfire Service • Self-serve access to BCWS services •

View ASR PDF

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Page 23: BC Wildfire Service Vendor Portal...What is the Vendor Portal? A new streamlined way for Suppliers to interact with the BC Wildfire Service • Self-serve access to BCWS services •

Sign Service Request

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Page 24: BC Wildfire Service Vendor Portal...What is the Vendor Portal? A new streamlined way for Suppliers to interact with the BC Wildfire Service • Self-serve access to BCWS services •

Decline Service Request

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Page 25: BC Wildfire Service Vendor Portal...What is the Vendor Portal? A new streamlined way for Suppliers to interact with the BC Wildfire Service • Self-serve access to BCWS services •

Confirmation email - ASR Signed by BCWS

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Page 26: BC Wildfire Service Vendor Portal...What is the Vendor Portal? A new streamlined way for Suppliers to interact with the BC Wildfire Service • Self-serve access to BCWS services •

Portal Questions?

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Page 27: BC Wildfire Service Vendor Portal...What is the Vendor Portal? A new streamlined way for Suppliers to interact with the BC Wildfire Service • Self-serve access to BCWS services •

• BCeID is an electronic credential that can be issued to a company to enable staff from that company to do business digitally with the Province of British Columbia.

What is a BCeID?

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Page 28: BC Wildfire Service Vendor Portal...What is the Vendor Portal? A new streamlined way for Suppliers to interact with the BC Wildfire Service • Self-serve access to BCWS services •

How to Register for a Business BCeID

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Page 29: BC Wildfire Service Vendor Portal...What is the Vendor Portal? A new streamlined way for Suppliers to interact with the BC Wildfire Service • Self-serve access to BCWS services •

Register for a Business BCeID

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Page 30: BC Wildfire Service Vendor Portal...What is the Vendor Portal? A new streamlined way for Suppliers to interact with the BC Wildfire Service • Self-serve access to BCWS services •

Business Directory

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Page 31: BC Wildfire Service Vendor Portal...What is the Vendor Portal? A new streamlined way for Suppliers to interact with the BC Wildfire Service • Self-serve access to BCWS services •

Business Directory

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Page 32: BC Wildfire Service Vendor Portal...What is the Vendor Portal? A new streamlined way for Suppliers to interact with the BC Wildfire Service • Self-serve access to BCWS services •

Business Directory

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Page 33: BC Wildfire Service Vendor Portal...What is the Vendor Portal? A new streamlined way for Suppliers to interact with the BC Wildfire Service • Self-serve access to BCWS services •

Register for a Business BCeID

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Page 34: BC Wildfire Service Vendor Portal...What is the Vendor Portal? A new streamlined way for Suppliers to interact with the BC Wildfire Service • Self-serve access to BCWS services •

Account Registration Agreement

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Page 35: BC Wildfire Service Vendor Portal...What is the Vendor Portal? A new streamlined way for Suppliers to interact with the BC Wildfire Service • Self-serve access to BCWS services •

Register for a Business BCeID

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Page 36: BC Wildfire Service Vendor Portal...What is the Vendor Portal? A new streamlined way for Suppliers to interact with the BC Wildfire Service • Self-serve access to BCWS services •

Business Types

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Page 37: BC Wildfire Service Vendor Portal...What is the Vendor Portal? A new streamlined way for Suppliers to interact with the BC Wildfire Service • Self-serve access to BCWS services •

Business Contact Information

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Page 38: BC Wildfire Service Vendor Portal...What is the Vendor Portal? A new streamlined way for Suppliers to interact with the BC Wildfire Service • Self-serve access to BCWS services •

BCeID Account Details

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Page 39: BC Wildfire Service Vendor Portal...What is the Vendor Portal? A new streamlined way for Suppliers to interact with the BC Wildfire Service • Self-serve access to BCWS services •

Business Details

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Page 40: BC Wildfire Service Vendor Portal...What is the Vendor Portal? A new streamlined way for Suppliers to interact with the BC Wildfire Service • Self-serve access to BCWS services •

Identify a Business or Organization

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Page 41: BC Wildfire Service Vendor Portal...What is the Vendor Portal? A new streamlined way for Suppliers to interact with the BC Wildfire Service • Self-serve access to BCWS services •

BC Corporation

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Page 42: BC Wildfire Service Vendor Portal...What is the Vendor Portal? A new streamlined way for Suppliers to interact with the BC Wildfire Service • Self-serve access to BCWS services •

Extra Provincially Registered Company

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Page 43: BC Wildfire Service Vendor Portal...What is the Vendor Portal? A new streamlined way for Suppliers to interact with the BC Wildfire Service • Self-serve access to BCWS services •

Other

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Page 44: BC Wildfire Service Vendor Portal...What is the Vendor Portal? A new streamlined way for Suppliers to interact with the BC Wildfire Service • Self-serve access to BCWS services •

Accept Terms

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Page 45: BC Wildfire Service Vendor Portal...What is the Vendor Portal? A new streamlined way for Suppliers to interact with the BC Wildfire Service • Self-serve access to BCWS services •

Start Registration

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Page 46: BC Wildfire Service Vendor Portal...What is the Vendor Portal? A new streamlined way for Suppliers to interact with the BC Wildfire Service • Self-serve access to BCWS services •

Log in to Manage Account

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Page 47: BC Wildfire Service Vendor Portal...What is the Vendor Portal? A new streamlined way for Suppliers to interact with the BC Wildfire Service • Self-serve access to BCWS services •

Login Screen

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Page 48: BC Wildfire Service Vendor Portal...What is the Vendor Portal? A new streamlined way for Suppliers to interact with the BC Wildfire Service • Self-serve access to BCWS services •

• BCeID Help Desk is open Monday to Friday (except Statutory holidays) from 7:30am to 5:00pm Pacific Time.

• 1 888 356-2741 (Canada and USA toll free)

• 604 660-2355 (Within lower mainland or outside Canada and USA)

• Or contact them using their online form

BCeID Help Desk Information

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Page 49: BC Wildfire Service Vendor Portal...What is the Vendor Portal? A new streamlined way for Suppliers to interact with the BC Wildfire Service • Self-serve access to BCWS services •

BCeID Questions?

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Page 50: BC Wildfire Service Vendor Portal...What is the Vendor Portal? A new streamlined way for Suppliers to interact with the BC Wildfire Service • Self-serve access to BCWS services •

BCeIDRegistration

Now

April 2020Vendor Portal

Onboarding

Signing ASRs

2020/2021

Project Timeline

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Page 51: BC Wildfire Service Vendor Portal...What is the Vendor Portal? A new streamlined way for Suppliers to interact with the BC Wildfire Service • Self-serve access to BCWS services •

• Verify you have a Business BCeID

• Start BCeID Registration if you need one

• Create BCeID accounts for employees that will be signing ASRs

• Stay Tuned for Updates!!!

• Any further questions contact: [email protected]

What’s Next?

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Page 52: BC Wildfire Service Vendor Portal...What is the Vendor Portal? A new streamlined way for Suppliers to interact with the BC Wildfire Service • Self-serve access to BCWS services •

Thank you

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