(bdt402) delivering business agility using aws

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BDT402

Delivering Business Agility

Using AWSDavid C. D’Lima, Wipro Ltd

October 2015

What to Expect from the Session

Enterprise Imperatives for Cloud

Discovery and Assessment

Migration

Managed Services and Monitoring

Case Studies and Best Practices

1

2

3

4

5

How?

Enterprises must see Cloud benefits beyond only infrastructure cost take-out

Speedy identification of enterprise

components to be migrated

Leverage experience and assets to

accelerate migration

High degree of automation in

managing and monitoring the IT

landscape post migration

Why?

Provide the business greater agility

and lower operating costs

Facilitate collaboration and foster

innovation for the business

Reduce costs and improve the

transparency of chargebacks

Enterprise Imperatives for Cloud

Large Education Services Provider: Migration

Assess the application portfolio

Develop heat map and roadmap for entire

application portfolio

Environment build in AWS Public Cloud and

VPC

Secure Migration/Deployment of Apps in

AWS.

Challenges

Wipro as an SI proposed :

Use of Amazon VPC – VPN tunnel between

Client DC & AWS

Creation of Public & Private Subnets to

segregate traffic.

Usage of AWS Direct Connect for

interconnection of Client DC with AWS.

Encryption at the Volume level to protect

data at rest on Amazon EBS volumes

Life Cycle Management of encryption keys

used for Volume encryption (EBS)

Host Based Security for EC2 instances

covering the following aspects:

Host Intrusion detection

Host Firewall.

Client can make use of Amazon Web

Services (IaaS) to provision quickly the

infrastructure required for the project teams

for environments like Development, Testing

& Staging, Production and Service

Management.

Deploy security tools in the AWS Cloud with

minimal foot print in Client Datacenter

Design operational processes for Encryption

Key Management and Host Based Security

Movement of 5 Applications into AWS with

approximately 300 Virtual instances and 200

EBS Volumes secured across the movement

into steady-state

Proposed Solution Projected Benefits

Large Education Services Provider : Migration of Applications to AWS

Client profile A large Education Services Provider

Scope Secure Migration/Deployment of Apps in AWS public Cloud

Financial Institution: Migration of Applications to AWS

Reduce license spend on COTS

software

Streamline data center and

infrastructure expenses

Accelerate release cycles

Challenges

Integrated assessment of

infrastructure, application and data

elements

Reviewing available solution options

(retire, consolidate, transform) instead

of only a “lift-and-shift” approach

Pilot migration before large scale

“factory” model deployment

Workload variations became trivial to

manage

Standardization led to speedier

enterprise process adoption

Embracing new solution

components, promoted innovation


Client profile

Prominent Financial Institution

Scope

Reduce software and hardware costs

Consumer Goods Firm: Business

Heterogeneity of applications that

complicated business process

execution and operation

Inefficiency and latency because of

different processes across regions

Cost of managing this diversity

Challenges

Standardized notification, workflow,

dashboards and analytics

established

Base platform running atop AWS,

ensured scalability and reliable

connections to diverse back end

systems

Business process execution,

integrated with application and

infrastructure management

Open Source components

contributed to license savings

Accelerated go-live dates for new

standardized process rollout

Support headcount reduced because

of standard platform and self-

service/automation levels


Consumer Goods Firm: Business Processing Platform on AWS

Client profile

Global Consumer Packaged Goods FirmScope

Deliver Business Process Outcomes using Platform as a Service

Drivers for Cloud - Enabling The Enterprise Landscape

Drivers for Cloud-enabling

Newer Markets, Business Unit

Consolidation/Divestment, Enhance

Functionality, Hardware/Application refresh,

TCO, Availability, Scalability, Regulatory,

Serviceability, Standardization, Software

Licensing

Hardware, OS Platform, Middleware, Apps, DB,

ERP, Mainframe, Data

On-prem to Cloud (Legacy Modernization)

On-prem to Cloud (IaaS, PaaS, SaaS, BPaaS)

Proprietary Hardware to Commodity Hardware

Proprietary Platform to Open Platform

Infra+Apps: InsightIX,

Apps: HTS

Managed Services: ServiceNXT & DSH

Technology Options during Cloud-enablement

Methods & Tools

Opportunities Through The CloudOpportunities Through The Cloud - Enablement Decision Making Process

Reduce Number of Applications – from a large number to a number close to the Best-in-class benchmark - Redundancies in IT because of mergers and acquisition, un-governed growth

Reduce Cost - over and above outsourcing and offshore cost savings; leverage economy of scale by reducing variations

Reduce Complexity & Risk - Challenges of aging, silo’d and unmaintainable systems leading to questionable business value of IT

Enhance alignment with Business + IT Strategy & Enterprise Architecture – align all application SW, products, packages, platforms, infrastructure with chosen enterprise standards

Reduce Number of Technologies/Platforms –reduce variations

Standardize & Simplify Business Processes -Reduce Process Variations - across products, geographies and contracts

Increase Business Performance/Agility –increase KPIs across business processes through better alignment with IT

Target IT Landscape

Retain (The Best)

Decommission, Migrate,

Consolidate, (The Rest)1250 - Apps

250 -Apps

Current IT Landscape250 - Apps

Discovery and Assessment

Insightix – What is it?

InsightixA digitized platform to assess, benchmark and blueprint IT transformation roadmaps

Comprehensive IT Infrastructure

assessments across all areas (End

User, Data Center, Storage, Tools

and Processes)

An Infrastructure Maturity model

("SOOS") based classification and

transformation blueprints. SOOS -

Standardized, Organized,

Optimized and Smart

Value Proposition - Roadmaps to

reduce IT infrastructure spends,

future ready infrastructure strategy

Grade applications on technical and

business value into four buckets -

Tolerate, Invest, Migrate, Eliminate

Uses proven Application Portfolio

Rationalization Methodology.

Flexible configurable outputs such as

Outsourcing Maturity Analysis,

Offshoring and Migration Analysis

Value Proposition - Roadmaps to

reduce IT application spends, future

ready application strategy

Insightix - Assessment Scope Areas

COTS (Commercial

off-the-shelf)

Custom Built

Mobile

Service Management

Service Level Management/ ReportingVendor Management Asset Management

Enablers &

Levers

Security

Tools

Consolidation

Collaboration

Availability

Hardware

Services

Database

DC Network

Storage/Backup

Patching

Compute (OS)

Assessment

Areas

Virtualization

Datacenter Applications

Assessment

Areas

Workplace Technology &

Collaboration

Services

IT Service Desk

Desktop

Engineering

Messaging

Assessment

Areas

Service Desk

Command Center

Exchange, Dominos

Application Packaging

Image Management

Software Distribution

Desktop Management

Antivirus & Patch

Management

IM, Mobile Solution

Collaboration

Configuration management Availability ManagementChange Management Event Management

Incident Management / Major

Incident ManagementCapacity ManagementRelease ManagementProblem Management

Insightix - Assessment Phases

Plan Discover

Scope Identification,

Stakeholder Mapping,

Planning, Kick-Off

Deep Scan or Manual

Inventory with Mutual value

Discussions

Analyze &

ProfileRoadmap

Observations,

Inferences, Profiling &

Benchmark Analysis

Infra Remediation &

Transformation Roadmap

Phase 1 Phase 2

Standardized Organized Optimized Smart

Tolerate Invest Migrate Eliminate

Deep Scan Discovery of the IT Infrastructure & Application

Landscape

Scan Assess Validate Consolidate

Up-to-date, trusted

configuration data &

service maps fed to

key management

systems such as

BSM tools & CMDBs

Confirmation of

all data

components

scanned

Recognition and

mapping of

Hardware, OS,

software

components,

business

application and

dependencies

Discovery of IT

environment using

low-impact agent-

free discovery

techniques & third

party data sources

SLM/BSM

Asset

Management

Service DeskVisualizations

ReportsExcel

1 2 3 4

Migration

Migration Using Acceleration ToolsMigration using Acceleration Tools (Host Transformation Solution)

License Files

Configuration Files

Startup ScriptsLicense Files

Configuration Files

Startup Scripts

Migrated App

J2EE code

Target JEE Platform

Identify the

Migration Changes2

Make the Migration

Changes3

Compile the code

in target J2EE

environment4

Deploy the

application6

Package Application

as per target J2EE

Application Server5

Convert Scripts /

Configuration1

Application

Migration with

Host

Transformation

Solution

Source

JEE Platform

Managed Services

Request &

Support

Plan &

Govern

Provision &

Configure

Monitor &

Operate

Genesis of ServiceNXT™ Cloud Operations Center

Service Request Management

Incident Management

Knowledge Management

Problem Management

Change & Release Management

Asset Management

Application Automation

Server Automation

Network Automation

Client Automation

Enterprise Scheduling &

Workload Automation

Platform, Application,

Middleware Monitoring and

Management

Performance, Capacity &

Availability Management

Data and security Management

Storage, Back-Up and Restore

Management

Event & Impact Management

Compliance & Policy

Management

Metering, billing and Show back

Project & Portfolio Management

Integrated Delivery governance

Service NXT Cloud

Operation Center

Catalog based service

offerings Lifecycle

management Service

Level Mgmt Dashboards &

Analytics Compliance

Chargeback and Billing

Self Service

Administration

Chargeback

Analytics

Configuration

Flex Delivery

Templates

Provisioning

Orchestration

Monitoring

Performance

Capacity

Cloud

Admin

Cloud

UsersAWS

Public

Cloud

Private

Cloud

PaaS

Cloud

User

Team

Service Catalog

Provisioning

Landscape View

Performance View

Reports

Cloud

Support

Team

Service Catalog

Provisioning

Monitoring

Management

Reports

End- to-End Cloud Life Cycle Management

Integrated

Service Desk

Provisioning Monitoring &

Management

Security &

Compliance

ITIL V3

Framework

Reporting &

Charge BackDe-Provisioning

Administration

ServiceNXT™ Cloud Operations CenterServiceNXT™ Cloud Operations Center - Operating Model

Internal

Cloud

Wipro's Digital Services Hub (DSH)

A multi -tenanted, configurable, secure and compliant platform that enables the

integration, orchestration and delivery of discrete on-premise and public cloud

hosted digital services to business and IT users

Modular and extensible

platform that integrates a

wide variety of infrastructure,

platform and business

services

Highly customizable platform

that adapts to enterprise IT

policies and business /

operational workflows

Enables the seamless

orchestration and delivery of

both data services and

business services across the

extended enterprise

Secure platform that enables

single sign-on, multi-factor

authentication, role based

access control, auditing and

compliance for individual

services

Fine-grained chargeback and

accounting of service

consumption by various user

groups

Dashboards to monitor SLAs

and deliver real-time alerts /

notifications for individual

services

Digital Services Hub Support for Operations

Business

Operations

Management

Operations

User Operations

(Self Service)

Approved Standard laaS

and PaaS Services

Guided Cloud Provider

Selection

Service Provisioning &

Lifecycle Management

Subscription &

Consumption Management

Visual Service Designer

Service Usage &

Chargeback Reports

Service Notification & Alerts

Contract & Subscription

Fee Negotiation &

Management

Onboard Cloud Service

Provider

Budgeting, Planning &

Forecasting

Dashboards & Reports

Software License

Procurement

Tenant Lifecycle

Management

Network, Firewall, CDN

Management

Software License

Management

Data Encryption Key

Management

Data Backup and Archival

Application, Database &

Infrastructure Monitoring &

Management

Digital Services Hub

enables the following

key services:

Business

Operations

Management

Operations

User

Operations

through

(Self Service)

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