be better
TRANSCRIPT
Jc.S.Selvakumar
JCI Madras Marina
Be
BETTER
What needs to be Better?
Government
Politicians
Education
Policies
Leaders
ReformersLaw makers
Did we think of Better People
Why do I need “ME” to be a Better “ME”?
“Everyone thinks of changing the world but no one thinks of changing himself” - Leo Tolstoy
Better Individual
Better Family
Better Society
Better Country
Better World
Recipe for Better Individual
B E T T E RRELATIONSHIP
B E T T E RPEOPLE
B E T T E RCOMMUNICATION
What is Communication?
• Communication is sending or receiving ideas,
thoughts or feelings from one person to one or
more persons in such a way that, the person
receiving it understands it in the same way the
sender wants him/her to understand.
SENDERSENDER MESSAGEMESSAGE CHANNELCHANNEL RECEIVERRECEIVER
Context
FEEDBACK
The Communication ProcessThe person initiating the communication, or broadcasting the message.
The specific set of words, gestures and images that the sender uses to convey what he or she wants to say.
The channel through which the message moves.
Receivers (or the audience for the message) - from whom the receiver often expects a response.
The response from the receiver to the sender.
Types of Communication
Verbal
Communication
Non - Verbal
Communication
Intrapersonal
Interpersonal
Small Group
Mass Media
Inter cultural
Body Language
Sign Language
Symbols - Group
Communication @ Work
The way to improve workplace communication
Be Clear.
Get to the Point.
Be Personal.
Listen.
Think Before You Speak.
Be Optimistic.
@ work Distrust
Power struggles
Stereotyping
Defensiveness
Cultural differences
Hesitation to be candid
Communication @
Listen.
Be Empathetic.
Respect the individual.
Admit Mistakes
Use “I” messages
Work towards Win-Win.
Never use intimidating techniques.
Do not link Past incidents.
Do not stonewall.
Do not inherit unhealthy habits from parents.
Things to
Better Individual
B E T T E RRELATIONSHIP
B E T T E RPEOPLE
B E T T E RCOMMUNICATION