FedEx OverviewAlina

Lisa

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Agenda

Foundation– Brief introduction of FedEx– He got a “C” for the idea of FedEx– Ship in a way never had been done before

Development– Jets loaded with packages reach every corner of the world– Operating units and logos– Awards & Recognitions

Operation Principles and Plans

- Door to Door “Closed Loop” System

- Principles

- Plans

FedEx, originally know as Federal Express Corporation, is the first overnight express delivery company in the world, and the largest in the United States. The company headquartered in Memphis, Tennessee. Fred Smith is the founder, chairman, president, and CEO of FedEx.

Brief introduction of FedEx

He got a “C” for the idea of FedEx

Fred Smith

Fred Smith had a great interest in flying, and became an amateur pilot as a teen. He entered Yale University in 1962. While attending Yale, he wrote a paper for an economics class, outlining overnight delivery service in a computer information age. Folklore suggests that he received a C for this paper, although in a later interview he claims that he told a reporter, "I don't know what grade, probably made my usual C", while other tales suggest that his professor told him that, in order for him to get a C, the idea had to be feasible. The paper became the idea of FedEx (for years, the sample package displayed in the company's print advertisements featured a return address at Yale).

Ship in a way never had been done before

In 1970, Smith purchased the controlling interest in an aircraft maintenance company, Ark Aviation Sales,and by 1971 turned its focus to trading used jets. On June 18, 1971, Smith founded Federal Express with his $4 million inheritance, and raised $91 million in venture capital. In 1973, the company began offering service to 25 cities, and it began with small packages and documents and a fleet of 14 Falcon 20(DA-20) jets. His focus was on developing an integrated air-ground system, which had never been done before.

Jets loaded with packages reach every corner of the world

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FedEx Express Facts

HQ Worldwide: Memphis, Tenn.

Asia Pacific: Hong Kong

Canada: Toronto, Ontario

Europe/Middle East/Africa: Brussels, Belgium

Latin America-Caribbean: Miami, Florida.

Principal Officer David J. Bronczek, President and CEO

Founded 1971; first day of continuous operations on April 17, 1973

Annual Revenue FY08 $24.4 billion (includes FedEx Trade Networks)

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Operating units and logos

FedEx is organized into operating units, each of which has its own version of the wordmark, designed by Lindon Leader of Landor Associates, of San Francisco, in 1994.[10] The Fed is always purple and the Ex is in a different color for each division and grey for the overall corporation use. The original "FedEx" logo had the Ex in orange; it is now used as the FedEx Express wordmark. The FedEx wordmark is notable for containing a hidden right-pointing arrow in the negative space between the "E" and the "X", which was achieved by designing a proprietary font, based on Univers and Futura, to emphasize the arrow shape.[10].

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FedEx AsiaOne Network

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SGN

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SINKUL

PEN

BKK

CANHUB

TYO

KIXSELPEK

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MNL

HKG

CEB

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Cover 19 major Asian cities

Fast and reliability from our own fleet of aircraft, vehicles, and professional staffs

Full connection to the FedEx global network

24-hour airport operations hub at Guangzhou - China

FedEx AsiaOne Network

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Awards & Recognitions : FedEx Corporation

FORTUNE: No. 7 among “World's Most Admired Companies" (2009)

FORTUNE: No. 6 among "America's Most Admired Companies" (2008)

FORTUNE: No. 6 among "America's Most Admired Companies" (2007)

FORTUNE: No. 7 among "World's Most Admired Companies (2007)

FORTUNE: No. 2 among "America's Most Admired Companies" (2006)

FORTUNE: No. 4 among "World's Most Admired Companies (2006)

FORTUNE: No. 6 among "America's Most Admired Companies" (2005)

Harris Interactive and Reputation Institute:

No. 9 on “The Annual Reputation Quotient” (2005)

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FedEx Express Facts (Cont.)

Core Business : Rapid, reliable, time-definite delivery of small

packages and shipments (up to 150 lbs.)

Customs-cleared, door-to-door express delivery

to 220+ countries & territories

Time-definite delivery of high-value freight (over

150 lbs.)

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Door to Door “Closed Loop” System

Federal ExpressFederal ExpressFederal Express

End User End User

Customer Pickup

Outbound Sort

FedEx Flight & Customs Clearance

Inbound Customs

Clearance

Proof of Delivery

Recipient Delivery

FedEx Real Time Tracking SystemFedEx Real Time Tracking System

Tender to Airport

Customs Entry ofthaigarment

Customs Entry ofthaigarment

Inbound Sort

Package Released

D1

D2-

D3

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principles

Hub--and Spokes System

Sent goods after they are amassed in Transfer Center

Overnight delivery

"You will get a refund if we delay over 60 seconds."

Brand new principles in service

Trace Information

Attentionon Talents

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Plans

Improve shipment in highvalue goods

Run business in more areas

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FedEx Ship Manager Software – FSMS

Features Generates shipping labels quickly and easily Easy-to-access address book and databases Prepares international documentation Real time tracking Courtesy rate quote Customized reports E-mail notification Saves future shipments Multi – users capability Shared database

Thank you!