bedford 2017-18 final v 2 - amazon s3 · the prison act 1952 requires every prison to be monitored...

AnnualReport

oftheIndependentMonitoringBoard

at

HMPBedford

1stJuly2017–30June2018

Published17October2018

Monitoring fairness and respect for people in custody

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TABLEOFCONTENTS

Section

Topic

Page

1 StatutoryRole 3

2 ExecutiveSummary 3-5

3 DescriptionofPrison 6-7

4 Notesaboutreadingthereport 7-8

EvidenceSections

5 Safety 8-13

6 EqualityandFairness 13-15

7 Segregation/CareandSeparationUnit 15

8 Accommodation(includingcommunication) 15-19

9 Healthcare(includingmentalhealthandsocialcare) 19-20

10 EducationandOtherActivities 20-22

11 Work,VocationalTrainingandEmployment 22

12 ResettlementPreparation 23-24

TheWorkoftheIMB 25

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Sections1–4:ContextandSummary

1 STATUTORYROLEOFTHEIMB

ThePrisonAct1952requireseveryprisontobemonitoredbyanindependentBoardappointedbytheSecretaryofStatefrommembersofthecommunityinwhichtheprisonorcentreissituated.

TheBoardisspecificallychargedto:(1)satisfyitselfastothehumaneandjusttreatmentofthoseheldincustodywithinitsprisonandtherangeandadequacyoftheprogrammespreparingthemforrelease.

(2)informpromptlytheSecretaryofState,oranyofficialtowhomhehasdelegatedauthorityasitjudgesappropriate,anyconcernithas.(3)reportannuallytotheSecretaryofStateonhowwelltheprisonhasmetthestandardsandrequirementsplacedonitandwhatimpactthesehaveonthoseinitscustody.

ToenabletheBoardtocarryoutthesedutieseffectively,itsmembershaverightofaccesstoeveryprisonerandeverypartoftheprisonandalsototheprison’srecords.

2 EXECUTIVESUMMARY

Mainjudgements

Onesentenceassessment

Considerableeffortshavebeenmadetoimprovetheprison,buttherateofprogresshasbeentooslowand,althoughstaffnumbershavereturnedtobenchmarklevels,thereremainproblemsaroundincreasingviolence,poorlivingconditions,perceivedunresponsivenesstoprisoners’concerns,lowlevelsofengagementineducationandconstructivepreparationforrelease.

Areprisonerstreatedfairly?Thetreatmentofprisonersregardingfairnessandequityismixed.AnindependentsurveyconductedinJanuaryfoundthat61percentofprisonerssaidthatmoststafftalkedtotheminarespectfulmannerbutonly28percentfeltthattheregimewasfair.Whilsttheprisonhasmadeimprovementstothepropertymanagement,complaintsandapplicationssystems,theresponsesareoftenstilltooslowandunclear.Drugtreatmentservicesarevaluedbyprisoners,buttherearestilltoomanydrugsgettingintotheprison.Thetrendofviolenceisupwardswithprisoneronofficerassaultsbeingmorethantwicethenationalaverage.Thementalhealthserviceisinadequateintermsofitsresourcesandcoverage.Areprisonerstreatedhumanely?PrisonersarenottreatedhumanelyinHMPBedford.Regularshortagesofbasicitemsremain,thereisoftenfartoolongbetweenkitchanges,pigeonsflyroundinsidethejailandthereareinfestationsofcockroachesand,morerecentlyrats,inmostareas.Thestruggletokeeptheprisoncleanisbeinglostandattimestheamountoflitterandrubbishlyingaroundisdisgusting.Thesearenotappropriateconditionsinwhichtodetainprisonersinthe21stcentury.

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Despitenumerousattemptsatrefurbishment,theenvironmentofthesegregationunitissimplyappalling.Itisadungeon.Thetoiletsfrequentlyblock,therehasbeenaconsistentinfestationofcockroachesand,duringthesummer,therehasbeenaplagueofrats.Wefeelforcedtorecommenditsurgentclosureandrelocationtoanotherpartoftheprison.

Areprisonerspreparedwellfortheirrelease?Again,thepicturehereismixed.Whilstwestillhaveareasofconcern,therehavebeenareasofimprovement.Overallattendancelevelsatsomeeducationclasseshavegotmuchbetterandanumberofexcellentnewteachinginitiativeshavebeenrun.However,forbasicskills,thepositionisnotgood,withmanyprisonersrefusingtoattend.Thepaintingworkshophasbeenreopenedandtheconstructionsafetyqualificationisverysuccessful.Thecoreworkshopactivitiesremainstultifyinglymundaneandonly18percentbelievedthatenougheffortwasbeingmadetostopthemoffendingonrelease,while71percentbelievedthattheywere‘doingtime’,ratherthan‘usingtime’.Thepre-releaseboardworksextremelyhardtotrytoensurethatprisonersleavewithaccommodation,supportandwherepossible,employment.However,itisnotwell-integratedintomainstreamprisonoperationsandcommunicationbetweenpre-releasestaffandoperationalstaffisoftenpoor.NationalconstraintsmeanthatinadequatepreparationhasbeenmadeforthepaymentofUniversalCredit. MainAreasforDevelopment

TOTHEMINISTERi) TheUniversalCreditsystem,ascurrentlyproposed,willresultinprisonersonly

beingabletomakeanapplicationonreleaseandthenhavingtowaitafurthereightweeksforpayment.Thisisscandalousandcompletelyinefficient.Wecannotseeareasonwhyprisonerscannotbepermittedtomaketheinitialapplicationswhilstinside(12.8and12.9).

ii) InourviewtheMinistershouldundertakeafundamentalreviewoftheroleoflocalprisons.Theyareclearlythemostdisturbedandunrulyestablishmentsinthesystemanditisimportanttounderstandwhythisisthecaseandwhatcanbedonetoaddresstheproblemsthattheygenerate(3.5-3.7).

TOTHEPRISONSERVICEi) Thenationalprocessmeansthattestrefusalsarenottreatedaspositivetestsbut

replacedbyanother,whichmeansthatthestatisticalrandomnessofthesampleisskewed(5.17);

ii) Investmentinnewwindowgrilleswouldhaveasignificantimpactinreducingthenumberofdrugsgettingintotheprison(5.18);

iii) HMPBedfordisbeingallocatedmorevulnerableprisonersthanitscapacity.(5.24);

iv) Thenationalsearchteamdidnotwearclearidentificationorrecorditsactionsonbodycameras(5.37);

v) Thestandardisedtestapproachtoeducationdoesnothelpprovidethesortofteachingthatmotivatesprisoners(10.2)

vi) Thereisalackofanationalfocusonprisoners’propertywithnorelatedperformanceindicators(8.22);

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vii) Thethree-bagtransferpolicyfrequentlyleadstopropertybeingdelayedorlost(8.25);and

viii) Itisdisappointingthatsolittleinformationexistsabouthowprisonersgetonwhentheyleavejail(12.7).

TOTHEGOVERNORi) Therehasbeenafailuretoproducedetaileddescriptionsofincidents,which

makesitdifficulttounderstandthecauses(5.7);ii) Newofficerswouldbenefitfromspecifictrainingtodealwithspecifichigh-risk

situations(forexample,puttingprisonersbackintocells)(5.8);iii) Therehasbeenlittleattempttoinvolveprisonersthemselvesintheprevention

andmanagementofviolence(5.9);

iv) WewouldwelcomerenewedattemptstoimprovethecontentoftheCAREMAPs(5.14);

v) SnifferdogsarenotconsistentlyavailableforuseattheVisitsHall(5.19);

vi) E-wingisnolongerbeingusedasaFirst-NightCentre(5.24);vii) TheaccessramptotheVisitsCentrehasbeenunsafeforusebybuggiesand

wheelchairsduetoslipperysurfacesandfoliage(5.27);viii) Thesegregationunitcannolongerbeconsideredadecentandhumaneplaceto

holdprisoners-itshouldbeclosedandrelocated(7.1);

ix) ThementalhealthteamrarelyattendsegregationorACCTreviews(7.5and9.6);x) Thewiringdoesnothavethecapacitytoenablefansineachcellandtheshowers

areinconsistentinprovidinghotwater(8.2and8.3);

xi) Observationpanelsarebeingrepairedataround30perweekwithassociatedcostsandrisks(8.5);

xii) Thelevelofdirt,litterandgeneraldetritusaroundtheprisonistoooftenunacceptablyhigh(8.7);

xiii) Itwouldbehelpfulifaleafletwasproduced,inthemainlanguages,thatexplainedtoforeignnationalsthesystemandcontactpoints(8.29);

xiv) Therearelongdelaysinseeingthementalhealthteam,thereisnosystemforauditingprogressandthereisnocheckonthequalityofassessmentsinreception(9.9);

xv) therearelimitedopportunitiesforprisonerstoexploreortodeveloptheircreativeawareness(10.2);

xvi) Coreworkshopactivitiescanhardlybesaidtobepurposefulandremainboringandmundane(11.1);and

xvii) Theworkofthepre-releaseboardisnotwellintegratedwiththeprisonandthereisalackofreportingonkeyoutcomesoroperationalmetrics(12.3).

Improvements

i) Officerlevelsarebackuptothebenchmarklevelof110,whichshowtherecruitmentdrivehasbeenasuccess(5.31);

ii) Theaverageformeetingthecomplaintresponsetargetwas71percent(6.8);iii) Segregationreviewsarenowsystematicallyrecorded,andthenotesbroughtto

thenextmeeting(7.3);

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iv) Theprisonhasintroducedamoresuccinctandfocussedapplicationsystemthatisaloteasiertouse(8.16);

v) Theintroductionofasmokefreeprisonon29thJanuarywasaverywell-managedproject(8.18);

vi) Muchmoreefficientpropertymanagementsystemshavebeenintroduced(8.23and8.24);

vii) Theprisonhasputinplaceanumberofinitiativestostrengthenandvaryeducation,learninganddevelopmentopportunities(10.11);and

viii) ThepaintinganddecoratingtrainingfacilitywasreopenedinJune(11.3). 3 DESCRIPTIONOFTHEPRISON

Accommodationandfacilities

3.1 HMPBedfordisaCategoryBPrisonwithanOperationalCapacityof487(310beingtheCertifiedNormalAccommodation).Thecapacityhasbeenreducedfromthepreviouslevelof508becausethatincludeddoublecountingofthecellsofhealthcareandthesegregationunit.Asabusy‘local’(nowResettlement)prison,HMPBedfordtakesbothsentencedandremandedprisoners,mainlyfromcourtsinBedfordshireandHertfordshire.

3.2 Itisimportanttorecognisethattheprison,initscurrentguise,wasdesignedforacapacityof310–anythingabovethatrepresentsovercrowding.Theprisonisthereforeovercrowdedandhasbeenformanyyears.

3.3 WingsA,BandCradiatefromacentralhubandwerebuiltin1845:§ Awingholdsupto146prisoners(allindoublecellsbuiltforoneman,withthe

exceptionof34cellsfurnishedassinglecellsforhighriskprisoners);§ Bwingholdsupto76prisoners,indoublecells.FloorsB2–B4areabove

ground,whilstB1istheSupportandSeparationUnit(SSU)withsixfurnishedandtwounfurnishedcells,aseparateexerciseyard,showerandadjudicationroom;

§ CWinghas99places.Aboveground,C2andC3consist,predominantly,oftwo-mancells,butincludealsotwofour-mancells.ThereisadedicatedcellonC2for‘listeners’(prisonerswhogiveuptimetolistentotheconcernsofothers)andadedicatedcellforadisabledprisoner.C4remainsasanormallocation.Underground,C1accommodatesthelibrary,threeover-flowcellsforthesegregationunit(SSU)andafurtherfivetwo-mancell,currentlyusedforvulnerableprisoners.

§ Ewing,with41beds,isthefirstnightcentrewherenewprisonersarelocated.3.4 Thefollowingfacilitiesareaccommodatedinseparatebuildingsonthecongestedsite,

withinaperimeterwallthatiscompromisedbytheproximityofcommercialandresidentialbuildingsontheoutside:

§ Fwingwasbuiltin1812andhousesa30-placeVulnerablePrisonerUnit;§ Dwingwasbuiltin1992andhousesa95-prisonerDrugTreatmentwing;§ TheHealthcareCentre,builtin1992,housesanInpatientUnitonthefirstfloor

comprisingninenormalcellsandagatedcell.Consultingrooms,treatmentroomsandapharmacyareonthegroundfloor;

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§ Thegatehouse,builtin1992,housessomeoffices,aVisitsCentreandHall,andtheReceptionsuite;and

§ Inaddition,thefacilitiesincludealargemulti-faithroomandchaplaincyoffices,gymnasium,educationsuite,laundry,kitchens,teachingworkshops,maintenanceareaandanadministrationsuite.

Prisonersandlengthofstay

3.5 Asalocalprison,HMPBedfordservicesthecourtsofLuton,andStAlbans.Onoccasions,prisonersarealsobroughtfromLondoncourts.WhatthismeansisthatHMPBedfordaccommodates,predominantly,shortstayprisoners.Thisiseitherbecausetheirsentenceisshort(lessthan12months),ortheyaremovedontoamoreappropriatefacility.Typically,around80percentofprisonersstayforlessthansixmonthsandtheaveragestayisunder30days,orthereabouts.Thisimpactsontheopportunitiestocarryouteffectiveinterventions.

3.6 Itisalsoworthnotingthataroundathirdofprisonersareonremandandsubjecttoaslightlydifferentsetofrules(forexample,theydonothavetoattendeducationorworkshops).

3.7 Theshortlengthofstaymeansthatthereisahighturnover–duringtheyearofthereportover3,000inmateswentthroughtheprison(someonmorethanoneoccasion).

4 NOTESABOUTREADINGTHEREPORT

RiotofNovember20164.1 TheriotofNovember2016was17monthsago,butithascastalongshadow.Afterthe

riot,AandBwingswereunfitforuseandthecapacityoftheprisonwasreducedtoaround250.B-wingreopenedinJuly2017andA-winginSeptember.ItwasnotuntilDecemberthattheprisonwasoperatingatfullcapacity.WehavethereforeconcentratedondataandimpressionsfromDecember2017toJune2018.

Qualityoflifesurvey4.2 Between15thand18thJanuarytheNationalPrisonandProbationServicecarriedouta

surveyofprisoners’viewsinHMPBedford–itiscalledMeasuringtheQualityofPrisoners’Lives(MQPL).Thesurveyasked130questionsto119prisoners.Duringthereportwewillrefertothissurveyandusethefindingstoillustrateparticularpoints.Asummaryofthefindingsisshowninthegraphbelow

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HMIPUrgentNotification4.3 ThisreportcoverstheyearfromJuly2017totheendofJune2018.Thesubsequent

collation,writingandreviewperiodmeans,inevitably,thatthereportispublishedafewmonthslater.Normallythisgapbetweentheendofthereportingperiodandpublicationdoesnothaveanyimpact.

4.4 However,sincetheendofthereportingperiodtheprison,inmanyways,seemstohavegonebackwards.Ourrotareportshavemoreoftenexpressedconcernaboutafebrileatmosphereandashortageofvisibleofficers.Onoccasionsithasnotbeenclearifofficersareinfullcontrol.Inaddition,thelitterandverminproblemhasgotworseandtherehavebeenfurthershortagesofbasicmaterials.MembersofanotherIMBwhovisitedtheprisoninAugustwereshockedatwhattheysaw.

4.5 LevelsofviolencecontinuetobeworryingandinSeptemberanincidentledtofourofficersbeingtakentohospital.Thecausesoftheseissuesarenotfullyclear,buttheshortagesofbasickit,inexperienceofstaff,coupledwithsummerleaveandtheuncomfortablenessoftheprisoninthehotweatherwerecertainlycontributoryfactors.

4.6 ItwasnotsurprisingtousthattheHMIPinspectioninSeptemberledtoanUrgentNotificationtotheJusticeSecretarybeingissued.Wehopethatthiswilladdresstheproblemsnotedinthisreport.Therehavebeenimprovementsinanumberofareasandwehaveseenadeterminationtobuildarehabilitativeculture.Butthishasbeencontinuallyunderminedbyinstabilityintheregime,inexperiencedstaffandafailuretoprovideaconsistentlydecentenvironment.Withsomereluctance,theBoardwouldthereforehavetoconcurwiththeissuingoftheUrgentNotification.

Evidencesections5–135 SAFETY

Violence5.1 Increasingviolenceinprisonsisanationalproblem.InHMPBedfordthenumberof

incidentsbetweenJune2017andMay2018almostdoubled(59to102).Incomparison,thenationalincreasewas13percent.Thefiguresinthefirsthalfof2018showsomeflatteningoutoftheupwardtrend,stabilisingataround50percenthigherthanthecorrespondingmonthsof2017.Thisisshownonthegraphbelow:

5.2 Ifwelookatspecifictypesofincidents,‘prisoner-on-prisoner’assaultsshowasteady

increasefromJune2017toFebruary2018,withaflatteningofffromFebruarytoMay

020406080100120

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Totalnum

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HMPBedfordtotalViolentIncidents2017-2018

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2018andaslightdecreaseinmorerecentmonths(20incidentspermonthdownto15byJuly2018).

5.3 For‘prisoner-on-staff’assaultsthepatternisdifferent.TherewasamarkedincreasefromJanuarytoFebruary2018,withamorethandoublingofthemonthlyfigures(9to21).TherewasthenaflatteningoutatthishigherfigurethroughMaytoJuly.Thepercentageincreaseoverthewholeyearwasagainaround50percent,comparedwiththenationalfigureoflessthan25percent.Theaveragenumberofincidentswasabout2.5timesthenationalfigure.

5.4 Inordertoaddresstheseproblems,thereisacurrentViolenceReductionStrategy(publishedinNovember2017)butthefigurescitedabovesuggestthatithasnotbeeneffective.Attemptstounderstandandreduceviolentincidentshavealsobeenrepeatedlydiscussedinthe‘SaferCustody’and‘UseofForce’meetings.Again,theseseemtohavehadlittleimpactonoutcomes.

5.5 Theprisonhasputmostofitsfaithinreducingviolenceinthedeploymentofvariousgeneraltrainingpackagesforstaff,forexamplethe‘SuicideandSelfHarm’(SASH)and‘FiveMinuteIntervention’(FMI)programmes.Althoughthesehavebeenwell-attendedandappeartobewell-constructedanddelivered,thereislittleevidencethattheyhavehadanyeffect.

5.6 Thismaybebecausethesetrainingpackagesaretoogeneralandnotfocusedenoughonunderstandingeachincidentandthecommonfactorscontributingtoit(knownasa‘conflict-centred’approach).Weunderstandthattheprisonmanagersintendtoadoptthisapproachinthefutureandwewouldwelcomesuchadevelopment.

5.7 Managershavealsobeenhamperedintheanalysisofviolentincidentsbytheconsistentfailureofindividualofficerstoproducedetaileddescriptionsofincidentsaspartoftheirroutinerecording.

5.8 Fromthedatapresentedabove(andtheanalysisundertakenintheSaferCustodymeetings)italsoseemsthattheremaybesomespecifictrainingneedsfornewofficersinrelationtospecifichigh-risksituations(forexample,gettingprisonersbehindtheirdoors).Theywillthenneedappropriatementoringtoembedthislearningandtograduallyincreasetheirconfidenceandskills.Thedearthofexperiencedofficersonthewingshasundoubtedlymadethismoredifficult.

5.9 Finally,therehasbeenlittleattempttoinvolveprisonersthemselvesinthepreventionandmanagementofviolence.Thisseemsoddgiventheirwealthofexperienceanddesiretoinvestinasafeenvironment.Theywouldalsoseemtohaveasgreatavestedinterestasanyoneinmakingtheprisonasaferplace.

Reception5.10 Wehavefollowedprisonersthroughthereceptionprocessandourobservationisthat

itiseffective,caringandwell-managed.Whilstrecentrefurbishmenthasprovidedgreaterprivacyforprisoners,itisstillanuncomfortableandcrampedspace.Theinstallationofairconditioningunitshasdonelittletolowerthetemperature.Giventhelimitationsofthebuilding,smallimprovementslikeafewfansandaworkingwatercoolerwouldgosomewaytowardsmakingtheenvironmentmorecongenial.

5.11 Unfortunately,theFirstNightCentre(E-wing)isnotoperatingasitshould,withtheresultthatprisonersoftengodirectlyontothemainwings.Thismeansthattheydonotgetthebenefitoffocusedinductionservices.TheimpactofthisisshownbytheMQPLresults:

§ 49percentfeltworriedandconfusedwhentheyfirstcameintoprison;§ Only20percentfelttheinductionprocesswaseffective;and

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§ Only12percentfeltthatstafftookapersonalinterestinthemintheirfirstfewdays.

5.12 Wealsohaveconcernsaboutthetransportarrangementsforprisonerscomingintotheprison,assummarisedbythisrotareportextract:InspectedtheSercotruckandhadachatwiththedriver.Thesetrucksarereallycrampedandclaustrophobic.Ifaprisonerneedsrestrainingitseemsnearlyimpossibleinthesecrampedquarters(imagineaplanetoiletandyougettheidea).Thereisnoappropriatestoragespaceforproperty,thereisonetinycupboardwithadoorwidththatmakescramminganythinginimpossibleandasmallnettedareanearthestairs.Iwastoldthatthedriverisoperatingsolowithpotentiallydangerouspeopleinthetransport,butthatwasok,becausetheonlythingtheycandoisverballyabusethedriver.

Self-harm(ACCT)5.13 Themainmechanismthatisintendedtoreduceactsofself-harmandsuicideisthe

applicationofthe‘AssessmentCareinCustodyandTreatment’(ACCT)procedure.LastyearwewerecriticaloftheoperationoftheACCT;itisseenasessentiallya‘form-filling’exercise,ratherthanaprocedureaimedatmakingdistressedprisonersfeelsaferandlesslikelytoself-harm.Webelievethatthiscriticismremainsvalidformostprisoners.

5.14 AnexaminationoftenrandomlyselectedCAREMAPsfoundthatthecontentofCAREMAPSwasverylimitedandtheoutcomewasusuallyrestrictedtosimplyadjustingthefixedintervalsforobservation.Theyrarelycontainedinformationaboutpersonalcopingstrategiesorhowthesecouldbesupportedandintegratedintoanindividualisedplanforreducingrisk.

5.15 WewouldthereforewelcomerenewedattemptstoimprovethecontentofCAREMAPssothattheyreflected,moreaccurately,theexperiencesandcopingstrategiesofindividualprisoners.ThismeansidentifyingspecificactionstoaddresstheissuesidentifiedduringtheACCTassessment.GreaterinvolvementofthementalhealthteamintheassessmentandreviewofACCTdocumentswouldundoubtedlyhelpinthisprocess.

5.16 IntermsofthegeneralapplicationoftheACCTandoftraining,wewouldmakethefollowingobservations:

§ TheSuicideandSelfHarm(SASH)trainingfocussesonan‘actuarial’modelofriskassessment(thatis,identifyingwhetheraprisonerbelongstoaparticular‘atrisk’group),whichdoesnothelpinthejudgementastowhetherthisindividualprisoneris‘atrisk’ataparticulartime;

§ AnyevaluationoftheACCTshouldthereforeincludeseekingtheprisoner’sviews;and

§ PrisonersthemselvescouldcontributetothetrainingofofficersregardingapplicationoftheACCT,perhapsthroughjointworkshopswithstaff.

Drugsupply,useandtreatment5.17 Despiteconsiderableeffortstoreducethesupply,drugavailabilityandusageremains

asignificantprobleminthejail.BetweenJanuaryandApril2018,theprisoncarriedout90randomdrugtests(MDTs)ofwhichaquarterwerepositive.However,thenationaltestingguidancemeansthatthisislikelytounderestimatetheposition–testrefusalsarenottreatedaspositivetestsbutreplacedbyanother,whichmeansthatthestatisticalrandomnessofthesampleisskewed.Theprisonsimplydoesnotknow,withanyaccuracy,howmanyprisonersaretakingdrugsatanyonetime,butitiscertainlylikelytobewelloverathirdandprobablynearlyahalf.

5.18 Themajorityofdrugs(andphones)comeinoverthewall,whichisremarkablyeasyinatowncentreprison.Whilsttheprisonhasputastrongfocusonaddressingthis,andhas

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adetailedactionplaninplace,itisdifficulttosayhoweffectiveithasbeen.Acapitalinvestmentinnewwindowgrilleswouldhaveasignificantimpact,butdespiterequestsbytheprison,andinourreportlastyear,HerMajesty’sPrisonandProbationService(HMPPS)hasnotprovidedthenecessaryfinance.

5.19 AnotherpointofentryforcontrabandisthroughtheVisitsHall–itisalmostimpossibleforofficerstomonitorallinteractionsinenoughdetailtobesuretostopanythingbeingpassedover.Dogsareusedtomonitorvisitors,buttheyarenotalwaysavailable–forinstance,inMay2018snifferdogswereonlyavailableononeoccasion.

5.20 Spiceandotherpsychoactivesubstances(PS)haveahighnationalprofileandcertainlycreaterealissues.However,theMDTtestsonlyshow7percentofresultsatHMPBedfordasbeingpositiveforPS.Therehasbeensomeevidencethatmarijuanaisbecomingmorepopularandthattobacco,whichwasbannedinJanuary,isvyingwithothersubstancesfortheillicitmarket.

5.21 Drugtreatmentiscarriedoutbyhealthcare(forprescriptions)andSORTT(supportingoffendersinrecoveryandtreatmentteam)whotrytodealwithpsychologicalimpacts.Itisadifficultjobcarriedoutbydedicatedindividuals,butsuccessisverydifficulttomeasure.Itisoftenaboutreleasingprisonerswithabetterunderstandingoftheimpactsandusingfewerdrugsmoresafely.Forprisonerswhodowanttogetoffdrugs,theservicesprovidearealopportunity.

Deathsincustody5.22 Therewasonedeathincustodyintheyearending31stJuly2018.Ofcourse,onedeath

istoomany,butitisasignificantreductiononthefourdeathsbetweenJuly2016andJune2017.

5.23 Wehaveexpressedconcernsaboutthecircumstancesofthedeath,particularlyinthecommunicationbetweenthementalhealthteamandtheofficerstaff.However,thecoronerfoundthatthementalhealthgiventotheprisonerwasappropriate.

Firstnightarrangementsandvulnerableprisoners

5.24 InJuly2016E-wingwasconvertedtobeaFirstNightCentre-wesupportedthisinourlastreport.However,theprisonhashadtoaccommodatemorevulnerableprisonersthanithasroomforinthe30bedF-wing.Theresulthasbeenthat10prisonershavebeenplacedonthesecondfloorofE-wingwhichmeans:

§ Thecapacityfornewprisonershasbeenreducedbyhalf;

§ OfficershavetotakevulnerableprisonersacrosstoF-wingeachday(andneedtoavoidmeetingotherprisonerswhomaybeout);and

§ TherehavebeenproblemsaroundinteractionswiththekitchenstaffwhoservefoodonE-wing.

5.25 Overallthesituationisunsatisfactoryandneedstobeaddressed.Visits5.26 Formanyprisonersmaintainingcontactwiththeirfamiliesisoneoftheirmost

importantpriorities;theMQPLresultsinJanuarysuggestedthatonlyaquarterofprisonersfeltthatstaffachievedthis.TheVisitsHallislargeandsuitableforpurpose,althoughtheair-conditioninginstalledlastsummerhasbeenunreliable-itwasnotworkingformuchofJuneandJulyandconditionsbecamevirtuallyintolerable.Thenewtablearrangementshavereceivedmixedreviewsfrombothprisonersandstaff.Theyofferpossibilitiesforintimacywhichisnotappropriateinapublicplace.

5.27 TheaccessramptotheVisitsCentrehasbeenunsafeforusebybuggiesandwheelchairsduetoslipperysurfacesandfoliageanddespiteourreports,littleattempthasbeenmadeatimprovement.

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5.28 Thecafeisanimportantfacilityforthevisitshallthatalsoprovidestrainingforprisonersinserviceandbaristaskills.However,theprisonhashaddifficultyinprovidingenoughprisonersforthisusefulandinterestingworkopportunity–itisunclearwhythisis.

5.29 TheBoardwillbemonitoringtheoutcomeoftheFarmerReport(TheImportanceofStrengtheningPrisoners’FamilyTiestoPreventReoffending)andhowfamilycontactcanbeencouraged.Fourplannedfamilydays(10.00–15.00)didnothappenbecauseofashortageinstaff,whichismostdisappointing.TheOrmistonTrustareallreadytogowithenhancedchildren’svisits,especiallyduringschoolholidaysandhalf-term,butalwaysseemtobeheldupduetoindecisionorinconsistencyapplyingtherules.

5.30 FundinghasbeenreceivedfortheBreakingBarrierproject,whichsupportsfamilieswithinthecommunitywhosefathersareinprison.Therehavebeenalargenumberofreferralsandthereiscurrentlyawaitinglist.

Staffinglevelsandprisonerrelationships

5.31 Therecruitmentdrivefornewofficershasbeenasuccessandwecongratulatetheprisononthisachievement.Officernumbersarebackuptothebenchmarklevel(asdefinedbyHMPPS)of110.Mostoftheserecruitsarenewtotheprisonserviceandfromwhatwehaveseenoftenbringenthusiasmandafreshapproach.

5.32 However,thereisanexperiencegap,whichissometimesevidentinday-to-dayoperationsandinhandlingdifficultincidents.Webelievethereistheopportunitytobuildastrongcadreofeffectiveandcommittedofficers,butitwillneedaclearandwell-plannedapproach,withacrucialroleformoreexperiencedstaffasmentors.

5.33 Itshouldalsobenotedthattheseniormanagementteam,althoughverycapablyledbytheGovernorHelenClayton-Hoar,isalsorelativelyinexperienced.Thisisalwayslikelytoexacerbatetheverysignificantchallengesinherentinmanagingaprison.

5.34 Despitesometimeschallengingconditions,staffandprisonerrelationshipsare,generally,positive,whichwasrecognisedbyresidentsintheMQPLsurvey:71percentsaidtheygotonwellwithwingstaff;61percentthatstafftreatedthemrespectfully;51percentthattheyhadbeenhelpedbyamemberofstaffonaparticularissue.Wewouldalsoliketoputonrecordourrecognitionandrespectfortheworkofficersdo.

Fullcellsearch5.35 On9thand10thAprila‘fullcell’searchwascarriedoutinHMPBedfordby

approximately100externalofficers,dressedinfullprotectivegear.Mostcellswerethoroughlysearchedatleastonce–sometimestwice–andmanyprisonersweresubjecttoafullbodysearch.Thepurposewastolocateillicitobjects(phones,drugs,weapons)andthustoassistinthecreationofamorestableoperatingenvironment.

5.36 Whenwevisitedtheprisonafterthesearchweimmediatelystartedtohearnumerouscomplaintsfromprisoners,independentlyandindifferentwings.Theyrelatedtoallegationsofexcessiveuseofforce,nakedstripsearching(ratherthan‘half-and-half’asinguidance),damagetopropertyandthefactthatofficers’identificationwasnotvisible.Weadvisedprisonerstousetheformalcomplaintprocessandweunderstandthat12did.

5.37 Theprisonacknowledgedthattheofficers’identificationwascoveredbyprotectiveclothing.Otherwise,itsinvestigationsintothesecomplaintsdidnotfindanyevidencetosupporttheseclaims.Thiswasnotsurprisingasbodycameraswerenotwornandsomostofthekeyeventscouldthereforenotbeobserved.Recordsweremadeofthesearchesofindividualcellsandtheseweresummarisedintoarecordofwhatwasfound.However,nooverallreportoftheoperationstating,forexample,itspurpose,authority,timing,numberofstaffemployed,issuesencounteredandoutcomeswasproduced.Wefindthissurprising.

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5.38 TheIMBunderstands,andindeedsupports,theprincipleofcellsearches.Inthiscasehoweverweareleftwithconcernsabouttheopennessandaccountabilityinthewaythatthiswasundertaken.

6 EQUALITYANDFAIRNESS

Diversityandequalitywithintheprison6.1 Inthe12monthssincethelastreporttherehasbeenverypositiveprogresswiththe

Equalitiesagenda,drivenlargelybytheGovernor-theEqualitiesActionTeammeetsmonthly.

6.2 Forumsforolder,younger,foreignnationalanddisabledprisonersaresuccessfullytakingplace,withpositivefeedbackfrombothprisonersandstaff.Issuesarisingfromtheseforumsarebeingdocumentedandfollowedupwherepossible;forexample,prisonersatthedisabilityforumraisedissueswithaccessforthosewithreducedmobilitytothelibrary,whichisbelowgroundThisisnowbeinginvestigatedtoseewhetheraccesscanbeimproved,orifalibrarytrolleyservicecouldbestarted.

6.3 Eachmonthamemberoftheseniormanagementteamtakesresponsibilityforpromotingawarenessofissuessuchasfaithawareness,LGBT,literacyanddyslexiaandanti-bullying.

6.4 Dataisnowbeingcollectedtorecordandtrack/monitortrendsinacoherentandaccessiblewayhighlightingareasofconcern.Examplesofthisare:

§ IEP(theincentivesandearnedprivilegessystem)levelsbeingmonitoredtohighlightpatterns/fairnessagainstpopulation;

§ AhighernumberofadjudicationswithBME(blackandminorityethnic)prisonersinitiatedaninvestigationthatfoundnoareasofconcernwiththeprocess;

§ Datacollectiononage/raceofthosemostcommonlyinvolvedinuseofforceincidents(young-white)-theresultsofthisfedbacktotheyoungprisonerforumanddiscussedfortheiropinions;and

§ DIRFs(discriminationincidentreportforms)-whilstlowinnumber,havebeentakingtoolongtoresolveandthisisnowbeingchased.

6.5 TheIMBhasreceivedanumberofcomplaintsfromprisonerswithregardtoaccesstoreligiousservices,particularlyforthoseinsegregation.Whilstitwouldappearthateffortsaremade,wherepossible,toenableattendance,itisoftenrestrictedbystaffavailabilityorsecurityissues.Wefeelthattheprisoncoulddomoretoensurethatallprisonerswereawareoftheprocedureforrequestingattendanceandthattheapplicationformsareroutinelyavailable.

6.6 WhilsttheGovernorisverycommittedtotheEqualitiesagenda,meetingsarenotalwayswellattendedwiththeresultsthatpeopleareoftenchasedupontheday.Inaddition,informationwhichhasbeenpromisedisnotalwaysdeliveredinatimelyfashionsothatissuesdonotcometolightassoonastheyshould.Thisallsuggeststhatthereisstillsomewaytogobeforetheimportanceofequalitiesisembeddedamongstallprisonstaff.

Complaints6.7 Althoughthepictureisnotconsistent,thegeneraltrendofcomplaintsisupward,as

shownonthegraphbelow.Inaddition,thelevelofcomplaintsinMarchandJunewashigherthanthe209onOctober2016,justbeforetheriotinNovember.

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6.8 Theprisonhasputagreatdealofeffortintotheimprovementofcomplaintmanagement

anditdoesseemtobebearingfruit.Previously,performanceinformationwasnotevencollected.TheaverageperformanceNovember–Junewas71percentand,althoughwedonothavepreviousinformationforcomparison,ourexperiencesuggeststhatthisismuchbetter.However,thereisstillroomforimprovement.

6.9 Despitethisimprovementinresponsetimes,westillfindissuesaroundthequalityofresponse,whichisnotalwaysclear,writteninplainEnglishoraddresstheissue.Prisonersfindthesystembureaucraticanddifficulttoaccess.MostoftheapplicationstotheIMBaretheresultoftheprisonerfeelingthattheresponsetoacomplaintisunsatisfactory.

Boardmembership6.10 TheIMBhasbenefitedduringtheyearfromadiversemembershipintermsofgender,

age,nationalityandrace.Therehavebeen11membersofwhichthreearefromanethnicminoritybackground,sevenwerefemaleandfourwereunder40yearsold.

6.11 Unfortunately,wehavealsolostmembersduringtheyear–westartedwithseven,wentupto11andarenowdowntoeight.Atonestagewehadonlyfouractivemembers.Withsuchasmallnumber,ithasbeendifficulttoprovidementorsfornewstartersandtomanagecircumstanceswhereindividualmembershavehadtotaketimeoff.

7 SEGREGATIONANDSEPARATIONUNIT(SSU)

Physicalconditionsandclosure7.1 Despitenumerousattemptsatrefurbishment,theenvironmentoftheSSUremains

simplyappalling.Itisundergroundwithlimitedlightgettingintothecells,thetoiletsfrequentlyblock,therehasbeenaconsistentinfestationofcockroachesandduringthesummertherehasbeenaplagueofrats.Eachyearwehavecommentedonthedeplorableconditionsinthesegregationunit.Wenowbelievethatitcannolongerbeconsideredadecentandhumaneplacetoholdprisonersandrecommendthatitshouldbeclosedandrelocated

Operation7.2 Giventhedreadfulenvironment,theSSUactuallyworksremarkablywell.Thestaffare

highlyprofessional,well-motivatedandconsistentlypatientandhelpful.Fromourweeklyvisits,itisrarethatprisonersarenotgettingexercise,orashowerandeffortsaremadebystafftoprovidesomethingforthemtodo,evenifitisonlythe‘distractionpacks’.Therearesometimesproblemswithaccessingprisonphonesandwithmissingproperty,butwewouldsaythatthishasimprovedsincelastyear.Therearemorecomplaintsaboutthequalityandquantityoffoodcomparedwithlastyearandproblemswithprisonersnotbeinggiventheformstoapplytoattendreligiousservices.

7.3 Weattendnearlyalltheweeklyprisonerreviews.Amajorinnovationthisyearistheintroductionofamemberoftheadministrationstafftorecordthecontentofthesereviewsandbringthesenotestothenextmeeting.Thishasbeenveryhelpful.

050100150200250300

Nov Dec Jan Feb March April May June

ComplaintsNovember17- June18

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7.4 Ingeneral,thereviewsarewellconducted.Prisonersaretreatedfairlyandwithrespectandtheircollaborationisroutinelysought.However,thepracticeofhavingadifferentGovernorattendeachweekdisruptscontinuity.WoulditbepossibleforGovernorstobenominatedtoattendthesegregationreviewsfor,say,amonthatatime?

7.5 MembersoftheHealthcareteamassiduouslyattendmostreviewseventhoughtheneedforphysicalhealthadviceisrare.InourexperiencethemajorityofprisonersinSSUhavementalhealthissuesand,regrettably,thementalhealthteamrarelyattend.Itwashopedbyconcentratingthereviewsononeafternoonperweektheirroutineattendancewouldbefacilitated.Thishasnothappened,andweremainconcerned.

7.6 .Thesegregationreviewsaretheplacewhereyouaremostlikelytoencounterthemostseverely,mentallydisturbedprisonersanditthereforefollowsthatthosestaffwiththegreatestknowledgeofmentalhealthissuesshouldalwaysbepresent.WethereforeurgetheGovernortoagreewiththehealthcommissionersthatthisshouldbeapartofthementalhealthcontract.

8 ACCOMMODATION(includingcommunication)

Generalconditions

8.1 TheBoardremainsconcernedaboutthechallengesofaVictorianprisonwithitsfailinginfrastructure.Planstoreplacethewindowsandupgradetheheating,whichhavebeenpromisedforyears,nowappeartohavebeenabandoned.Thismeansthatsectionsoftheprisonwillalwayssufferinveryhotandverycoldweather.Ill-fittingandbrokenwindowsarethenorm.

8.2 Portableheatersandfansareavailableforcertaincells,butthiscreatesasenseofinequalityamongstprisonersastheyhavenounderstandingofwhysomeprisonersgetfansorheatersandsomedonot.Theproblemisthattheelectricwiringdoesnothavethecapacitytosupportthesefacilitiesineachcell.Thisreflectsthelackofinvestmentinprovidingadecentenvironment.

8.3 Thehotwatersystemisbarelysufficientforitsneedsandprisonersoftencomplainofnotenoughhotwaterforshowers,or,conversely,thattheshowersareproducingonlyhotwater.Theboilerislikelytobreakdownatanytime.

8.4 TheMQPLsurveyindicatedthatthemajorityofprisonershadconcernsaboutthelivingconditions–53percentreportedthat‘thequalityofmylivingconditionsispoor’.Followingthisreport,theBoarddeviseda'BacktoBasics'surveywhichisregularlycompletedduringrotavisitstothewings,givingusanopportunitytoengagewithprisonersabouttheirconcernsregardingcleanliness,clothing,laundry,bedding,food,showersandsafety.Keyareasofconcernwerearoundthefrequencyofkitchange,notenoughblankets,smallfoodportionsandcockroaches.

8.5 Observationpanelsinthecelldoorsarecontinuallybeingbroken–weunderstandarearound30perweekarerepaired.Theyrepresentdangertostaffasprisonerscanspitandsquirtliquidthroughthemandthesmallpiecesofglassaroundtheedgesareadangertoprisoners.Thecostintime,moneyandriskissignificant.Wefeelthattheremustbeabettersolution.

8.6 ThecollapseofCarillionmadelifeveryuncertainfortheemployeesandthefutureoftheircontractwiththePrisonService.Thestaffareexcellent,buttheprocedureforprocessingtherequestsforworktobedoneismorecomplicated.

Cleanlinessandhygiene8.7 Thestruggletokeeptheprisoncleanisbeinglost.Whilstattimestheprisonappearsto

begettingontopofit,atothertimesitisreallyquitedreadfulanddepressing,withlitterstrewnallaroundtheoutsideareas.Timeaftertimeanewinitiativeisputinplace,with

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somesuccess,buttheprisonverysoonrevertstoitspreviousstate.Unlessthiscanbeaddressedpermanently(andwedoacknowledgethatitisdifficult)itisgoingtobeveryhardtoengenderprideandrespectwithintheprisoner-andstaff-community.

8.8 Graffitihasstartedtoappearincellsthathavebeenrecentlyredecoratedandrefurbished.Thisisnotacceptableinplaceswhichare,toallintentsandpurposes,theprisoner'stemporaryhome.

8.9 SomerecentprogresshasbeenmadewiththeredecorationofHealthcare,SSUandD-wing.Theresidentpainter(aprisonerwhoseworkistobehighlycommended)willnotbeatBedfordformuchlongerandthereneedstobesomeotherprocessinplace.Thejetcleaninginitiatedbyapreviousgovernorhasnotbeencontinued.

8.10 Bedfordhasanongoingpigeonproblemrequiringsomeareastobenettedtopreventthebirdsflyingin,nestingandexcretingeverywhere.TheareaatthebackofBwingandthelibraryisparticularlyunpleasant.

8.11 TheIMBalsoreceivesregularreportsofcockroachesandothervermin.RatshavebeenaparticularprobleminFwingwherethewoodenplantersintheexerciseyardhavebeendemolishedandprisonersreporthearingtherodentsmovingaroundduringthenight.RatsandflieswerealsoreportedinthebasementoftheVisitsCentreinastoreroomcontainingdressuniformsandotherkit.

Housekeeping,kitchenandlaundry

8.12 Basichousekeepingisnotalwaysroutine.Thestoresdonotholdsufficientstockandtheorderingsystemispronetoperiodsoffailure.Recentlytherewasanothershortageoftoiletrollsandbasiccleaningmaterials,whichwasrectifiedbyanofficergoingoutandpurchasingdirectlyfromalocalsupermarket.

8.13 Washingmachinesanddrierswereoutofactiononsomewingsforseveralmonthsandtherewasadelayinbothmaintenanceandorderingreplacements.Thishasnowbeenrectified.Therehavebeenproblemswithreplacementclothesandtheissueofcleansheetsandblankets.

8.14 TherehavebeensomedifficultiesinthekitchenleadingtotheresignationoftheManagerafter22years.Mealsaresoimportantintheprisonthatitisimperativethatissuesareresolved,andnewstaffvettedandclearedpromptly.Potentialkitchenhelpers(prisoners)needtobespeedilyidentifiedandcleared.Generally,mealsareofagoodstandard,althoughrecentlytherehavebeencomplaintsaboutundercookedchicken.

8.15 TheBoardreceivesfewapplicationsaboutfood,althoughtheissueofthemainmealbeingservedlaterinthedayisexpressedfromtimetotime.AquestionnairewascirculatedtoprisonersinJune.Theresultsindicatedapreferenceforaneveninghotmealratherthanthelunchtimehotmealwhichiscurrentlybeingserved.Specialreligiousdietsarewellcateredfor.

Applications,communicationandphones8.16 Toobtainalmostanythinginprison–fromajob,aplaceineducation,ahealthcarevisit

toadditionalclothingorablanket-prisonersmustcompleteanApplication.Inourlastreport,wewerecriticalofthemyriadofunclearandconfusingforms.Wearepleasedtonotethattheprisoncarriedoutafullreviewandintroducedamuchmoresuccinctandfocussedsystemthatisaloteasiertouse.However,prisonersstillcomplainaboutApplications,beinglostorextremedelaysinreply.

8.17 StaffingintheBusinessHubhaschanged,includingtheretirementoftheGovernor'swell-respectedsecretaryaftermorethan30years.Thishasleftsomefunctionsneglectedforseveralmonths,leading,forexample,tolongdelaysintheprovisionofgoodsorderedthroughthecataloguesystem.

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8.18 Theprisonwentsmokefreeon29thJanuary.Itistothegreatcreditoftheteamof‘smokefree’championsthatitwentsowell.Itwasachievedwithoutanygreatdramaandservesasagoodexampleofhowadifficultprojectshouldbedelivered.

8.19 TheBoardispleasedtonotethatthemonthlyprisonerforums(Fwingandmainwings)havecontinued.Thisisanopportunityforprisonerstoairproblemsconcernedwithaccommodationandtheregime.Theseareminutedandattendedbyseniormembersofstaff.Ourobservationisthattheyareworkingwell.

8.20 Prisonersreportthatstaffdonothavetimetojustlistentotheirconcernsandthenactuponthem.IntheMQPLsurvey82percentofprisonerssaid,‘togetsomethingdoneyouhavetoaskandask’.Theprisonhasstartedtointroducethekeyworkerscheme(nowcalledOffenderManagementinCustodyorOMiC)whichisspecificallydesignedtoprovideastructureforthesemeaningfulinteractions.Weapplaudtheworkoftheteamthathasorganisedthetrainingandimplementationofthepilotandlookforwardtoitbeingrolledoutacrosstheprison.Webelievethatitcouldmakearealdifference.

Property8.21 Althoughprisoners’propertyisincrediblyimportanttoindividuals,thesystems

surroundingitarecomplexandconfusing.ItremainsthecauseofthelargestnumberofapplicationstotheIMB.Mostissuesfallintothefollowingcategories:

§ Propertynottransferredfromapreviousprison;

§ Propertybroughtorsentinbyrelativesbutnotreceived;and

§ Propertymissingfromcell.8.22 Theproblemswithpropertyarenothelpedbythelackofanationalfocusonoutcomes

-noneoftheprisonperformanceindicatorsassessessuccessandefficiencyinmanagingprisoners’property.Itcantakeweeksforpropertytocatchupwithatransferredprisoner,bywhichtimehemayhavemoved.InonecasetheIMBwaschasingpropertyfromsixprisonsago!

8.23 WearepleasedthattheGovernorrecognisedtheineffectivenessoftheirpracticesregardingprisonerpropertymanagementandtheamountoftimespentbystafftryingtolocateandrecovermissingitemsofclothingandproperty,fromotherinstitutions,onprisoners’behalf.Thesteadystreamofcompensationclaimswasalsoamotivatingfactortoimproveproceduresandpractices.Asaresult,theprisoncarriedoutafullreviewofthemanagementofproperty.

8.24 Thefinalreport,boththoroughandrevealing,wassubmittedinFebruary2018.Implementationinitiallywasslowbutrecentlywehaveseensignificantprogressincluding:

§ ThePropertyRoominReceptionhasbeenre-organisedandisnowoperatingmoreeffectively-forexample,themanyblackbagsofprisonerproperty,whichoncecoveredmuchofthefloor,havebeensortedandallocatedtothealphabeticallyarrangedshelvingsystem;

§ Volumetricboxeshavereplacedtheinsecureandungainlyblackplasticbagsystem;

§ AnewformhasbeenintroducedfortrackingpropertyonceithasleftBedford;and

§ Asafurthersystemcheckforensuringaccountability,transparencyandentitlementofproperty,cellclearanceformshavebeenreinstated.

8.25 SERCO,thecompanyresponsibleforprisonertransfers,iscurrentlyoperatingathreebagperprisonerpolicyduringtransportation.Thisfrequentlyleadstosurplusbaggagebeingleftbehindfordispatchatsome,unspecified,futuredate.Thiscanthenresultina

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prisoner’ssenseofdeprivationandfrustration,waitingformanyweeksormonthsevenforhismissingpropertytoarrive.Thisisnotsatisfactory,andwewouldaskthatHMPPSexploresabettersolution.

Transfers,foreignnationalsandHDCs8.26 Itisthepracticeoftheprisonservice,wearetoldforreasonsofsecurity,totransfer

prisonerstootherprisonswithnonotice.Thismeansthatprisonerscannotinformtheirfamilies,expressanypreferenceorprepareeffectivelyfortransfer.Thishardlyseemsdecentanditisnotunusualforprisonerstorefusetotransfer,whichcanresultinaphysicalaltercationwithstaff.

8.27 Wearepleasedtonotethatatthetimeofwritingthisreport,theprisonhaschangeditspolicysothatsomenoticeisbeinggiventoprisonersbeingtransferredtoacategoryCprison.Thisisastepforward.

8.28 TheBoardhasreceivedanumberofapplicationsfromCategoryDprisonerswhohavebeeninHMPBedford(acategoryBprison)foranunreasonablelengthoftime.Inonecase,aCategoryDprisonerwasthereforthreemonths,primarilybecausetransportcouldnotbearranged.Whilstweunderstandthecomplexitiesofprisonerallocation,itisnothelpfulforanyoneforprisonerstobeheldinthewrongcategoryjail.

8.29 AnincreasingnumberofapplicationstotheIMBfromforeignnationalprisonershasemergedasarecenttrend.Ingeneralprisonersservehalftheirsentence(consideringanyremandtime)andarethenreleasedonlicence.Thesituationismorecomplicatedforforeignnationals–theycanbedeportedafteraquarteroftheirsentenceorkeptinprisonafterthenormalhalfsentencehasbeencompleted,iftheHomeOfficehasregisteredaninterestinthem.Prisonersstruggletounderstandthesystemandhowtoengagewithit,particulariftheirgraspofEnglishislimited.Wethinkitwouldbehelpfulifaleafletwasproduced,inthemainlanguages,thatexplainedtoforeignnationalsthesystemandcontactpoints.

8.30 ThenewHMPPSguidelineshaveledtoabigincreaseinthenumberofHDCs(homedetentioncurfews,otherwiseknownastagging)beingissued.Itisamorestreamlinedprocess.ByMay2018HMPBedfordhadissued25HDCs,whichisaboutdoublethatforthewholeofthepreviousyear.Ingeneral,wewelcometheuseofthesekindsofnon-custodialalternatives,providingthatthesafetyofthepublicandsecurityisnotcompromised.

9HEALTHCARE(includingmentalhealth)

Healthcare9.1 TheHealthcareservicesatHMPBedfordarecurrentlyprovidedbyNorthamptonshire

HealthcareFoundationTrust(NHFT)andcompriseofasubstancemisuseservice(IDTS),includingpsychosocialservicessubcontractedtoWestminsterDrugProject(WDP),mentalhealthservices,pharmacyservices,inconjunctionwithLloyds,andprimarycareservices,includinganIn-PatientUnit(IPU).

9.2 Waitingtimescomparefavourablywiththoseexpectedinthecommunitywith,onaverage,atendaywaittoseeadoctorandfiveweekstoseethedentist.MoreconcerningisthenumberofDNAs(didnotattend).Overthefirst6monthsof2018anaverageof21percentofdoctor’sappointmentsweremissedand33percentofdentalappointments.Thesefigureswouldbeconsideredunacceptablyhighinthecommunitysetting.Themajorityofmissedappointmentswerebecausetheprisonerdeclined.

9.3 TheNHFThasscoredwellinuserfeedback.Itisregisteredwith‘iWantGreatCare’tomonitoritspatientsatisfactionsurveys.Prisonerresponses,onaverage20permonth,aresentto‘iWantGreatCare’tocollatethedata.Outofapossiblemaximumscoreof5.00

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HMPBedfordscored4.68inJune2018,anincreaseontheaverage4.55intheprevious6months.

9.4 However,intheMQPLsurveyonly25percentofrespondentsagreedthat‘wingstafftakeaninterestinhelpingtosortout’theirhealthcareneeds.Thereneedstobeagreaterunderstandingofwhyan(ostensibly)goodservicehassuchhighratesofmissedappointmentsandisnotwellvaluedbyprisoners,

9.5 PrisonerswithsubstancemisuseissuescomingintoreceptionshouldideallyspendtheirfirstnightonthededicatedDWingwhichprovidesIDTSservices.Heretheycanbeobservedatregularintervalsbynursingstaff.Itisdisappointingthatthisdoesnotalwayshappenbecauseoflackofspace.

MentalHealth(MH)

9.6 Inourview,theprofileandlevelofprovisionofmentalhealthservicesisinadequate.Inlastyear’sreportwewerecriticalofthementalhealthteam’sfailuretoattendACCTandsegregationreviewsonaregularbasis.Thissituationhasnotimproved.Inourviewthisremainsasignificantfailurethatneedstobeaddressed.

9.7 Apartfromthevalueoftheirspecificexpertiseinthesereviews,webelievethatahigherprofilewouldhelpraisethegeneralawarenessofmentalhealthissueswithintheprison.Atpresent,fewcustodystaffconsidermentalhealthissueswhentryingtounderstandprisoners’behaviour.Whilstnotallstaffcanbeexpectedtohavetheexpertiseofthementalhealthteammembers,anincreasedawarenessofpossiblepsychologicalandpsychiatricexplanationswouldhelp.Thisisparticularlyimportantatatimewhenthementalhealthteamarenotengagedinanyin-housetrainingonmentalhealthforcustodystaff.

9.8 Therehasbeenoneexampleofatherapeuticgroupinitiativebeingdelivered(onmood/angercontrol),whichwasledbytheClinicalPsychologistandanAssistantPsychologist.Thisisverymuchtobewelcomedandwebelievethatmoregroupworkwouldbeaneffectiveandefficientwayofaddressingsomeofthedemandproblems,particularlyinrelationtothosewithcommonmentalhealthdisorders.Italsorepresentsanopportunitytoinvolveprisonersdirectlyinthedesignanddeliveryoftherapeuticinterventions.

9.9 Therehasbeennoprogressinthefollowingareas,thatweraisedinlastyear’sreport:§ Prisonersreportinglongdelaysinbeingseenbythementalhealthteam

members(andsometimesnotbeingseenatall);

§ Nosystemforauditingtheprogressandoutcomesofnewreferrals;and§ Nocheckonthequalityofassessmentsinreception,whichareundertaken

entirelybygeneralhealthcarestaff.9.10 ThementalhealthteamisnotformallyinvolvedintheprocessofInductiononE-Wing.

Giventheknownvulnerabilityofprisonerstoseriousself-harmincidentsearlyintheirsentence,webelievethatthesearrangementsshouldbereviewed

9.11 Wewouldalsowelcomearoutineauditofprisonersatisfactionwiththementalhealthserviceprovided,asiscurrentlycarriedoutbythemainstreamhealthcareservice.Itiseasytoforgetthatprisonersthemselvesareagreatsourceofexpertisewhenitcomestocopingwithsomeofthecommonproblemsoflivinginacustodialenvironment(forexample,sleepdifficulties,copingwiththoughtsofself-harmandresistingdruguse).

9.12 Themostimportant,andmostnumerous,resourcewithintheprisontodealwithmentalhealthissuesforprisonersaretheofficers.Wehaveseenmanygoodexamplesofofficersinteractingwithprisonersinwaysthatareclear,honest,sympatheticandempathic.Theseinteractionsfacilitatetheformationofpositiverelationshipsandare

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likelytobethemostpsychologicallyhelpful.Indeed,theyarethebedrockofawell-runprison.

10EDUCATIONANDOTHERACTIVITIES

Coursesandattendance

10.1 Recentsurveyssuggestthatjustunderhalfofthoseenteringtheprisonsystemhaveliteracyskillsnohigherthanthoseexpectedofan11-year-oldchild.Formanyprisoners,educationisassociatedwithasenseoffailure,ratherthanasameansofself-improvement,ofincreasingasenseofpersonalworthandofaccessingrewardingemploymentopportunities.Forthesepeople,educationholdsnopromise,noattractionandnoenjoyment.

10.2 Itisimportant,therefore,thatthetypeofeducationofferedhelpstochangethatperception.However,thenationalcontractwitheducationsuppliersfocussesonstandardisedtests,whichdoesnothelpprovidethetypeofteachingthatmotivatesprisoners.

10.3 Theprovisionandrangeofshortandmedium-termopportunitiesregardingthecreativeartsandothermoreintrinsicallyappealingoptionsremainsunsatisfactory.Withtheexceptionofthecomputer-generatedmusiccourseandthebriefexcursionintoscriptwritingwithavisitingtheatregroup,therearenootheropportunitiesforprisonerstoexploreortodeveloptheircreativeawarenessortoincreasetheirsenseofachievementthroughtheexplorationofthesensoryskills.

10.4 Onlyaround15percentofprisonerschoosetoengageineducationandbookthemselvesoncourses.Eventhenattendancerates,atanaverageof70percent,aredisappointing.Butwedorecognisethatthisisanimprovementonthe50percentofayearago.

10.5 F-wingeducationhowever,bucksthistrend.Thevulnerableprisonerwinghassignificantlyhigherlevelsofbasiceducation,higherlevelsofengagementandmuchbetterattendancerates.Itisalsoveryconvenientlylocatedwithinthewing.

Basicskills10.6 Thebasicskillstestisakeyinitialassessmentsothattheprisoncandeterminea

prisoner’sleveloflearningandtheappropriatelevelofsubsequentcoursesneeded.Passingthetestisanessentialrequirementbeforemovingtoemploymentintheprisonortoappropriateeducationclasses.However,attendanceratesfortheseclassescontinuetobeverypoor.Manyprisonersrefusetoattend,andtheirnamesarethenreturnedtothebackofawaitinglist,onlytorefusetoattendforasecondandthirdtimewhentheirnameoncemoreappears.Allthewhile,thewaitinglistgrowsinnumberwitheachnewintakeofprisoners.

10.7 Theeducationdepartmenthasfrequentlyarrangedadditionalclassesinbasicskillsinordertocombatthelongwaitinglist,buttheproblemsremain.Inourview,thissituationhasarisenprimarilybecauseofbreakdownofappropriateincentives(and,wherenecessary,sanctions)atwingleveltoensurethatthoserequiredtoattend,doindeedarriveattheirclasses.

10.8 InJune2018,asameansofbreakingthedeadlock,theGovernorsuspendedtheoncemandatorybasictestingforallonentry,sothatmoreprisonersmightbeemployedandspendlesstimeintheircells.Whilstweunderstandthereasonsforthis,weareconcernedthatprisonersareremovingthemselvesfromthepossibilityofanyofthebenefitsthatcanbegainedthroughtargetedlearningexperiencesandfromachievinganyoftheeducationaladvantagesthatresult.Itisadifficultbalancetostrike.

In-cellteaching

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10.9 OutreachandsupportworkinEnglishandmathematicsneedsafreshfocusandmoreconsistency.Weunderstandthatdeliveringthisprogrammeislinkedtostaffavailability,whichcanbevariable.Therehavebeenoccasions,throughouttheyear,whenbehavioronthewingshasbeenjudgedtoounpredictableforoutreachworktotakeplace.

10.10 Thereisalsoaclassroominthehealthcarewing,whichoffersapersonalandsocialdevelopmentcourse.Thisisespeciallyneededwithsuchvulnerableprisoners.Itiswell-attended,andwehavebeenimpressedbythequalityofteaching.

Educationinitiatives10.11 Despitethedifficulties,theprisonhasputinplaceanumberofinitiativestostrengthen

andvaryeducation,learninganddevelopmentopportunities.Thesearemuchtobewelcomed.Forexample,thepersonalandsocialdevelopmentcourse,withitsmodulesonapplyingforajob,thequalitiesandqualificationsneededinvariousemploymentsanditsintroductiontocounselling,isasuccessfulcoursethathasshownfurtherimprovementsinachievementsthisyear.

10.12 Similarly,the‘IntroductiontoCounselling’,isanewcourse,beguninJuly2017,thatfocussesonlistening,speakingandeducationskills.Thisisrelevantandpurposefullearningandcanaccommodatesixlearnersoverfoursessions.Atpresent,numbersarelow,althoughindoublefigures,butstaffconsiderachievementtobehigh.

10.13 Theeducationdepartmentalsoprovidesappropriatecoursesfornon,orlimited,Englishspeakerswhoarriveattheprisonandexperiencecommunicationdifficulties.Understandably,thenumbersrequiringthisprogrammefluctuatethroughouttheyear.Whennumbersquicklyrise,thereareoftenwaitinglistsforthecourseasitsdeliveryisnotsomethingthatcanbesupportedeffectivelyaspartofthein-celllearningfacility.Inotheraspectsofin-celllearningsupport,thementorsorganisedbytheShannonTrusthavebeenhelpful

10.14 TheSynergyTheatreGroupvisitedinJunetodeliverascriptwritingcourse.Thiswentwell,althoughnumbersinvolvedwerelow.

10.15 Reactiv8isagoodexampleofinnovativeandeffectiveworking.Itisa‘course’runbyasocialenterprisecompany,whichhasbeenoperatingforthelastthreemonthsintheprisonand49prisonershavetakenpart.Thethemeisaroundmotivation–tohelpprisonershaveadifferentviewofthemselvesandtodevelopconfidence.Thefeedbackfromprisonershasbeenverypositive,withnoticeablechangesinattitude.

10.16 InNovember2017,ateamofeducationspecialists,includinganOfstedinspector,carriedoutadetailedhealthcheckontheeducationdepartment.Theirconclusionwasthatthequalityofteaching,learningandassessmentwasgood,butthatleadershipandmanagementrequiredimprovement.Thisconfirmsourviewthattheteamhasthepotentialtodelivergoodeducationservices.

Library10.17 TheLibraryisavaluableresourceandanattractivelearningenvironment.Whilst

prisonersfromthewingscananddovisitthelibraryonarotabasistoborrowbooks,educationclasseshavebeenunabletomakeuseofthiswell-maintainedprovisionsinceitwasmovedfromitsoriginalbase,withintheeducationdepartment,toamoredistantandlessaccessiblelocation.Thisisregrettable,and,inourview,itslocationshouldbereviewedagaininthelightofthisexperience.

10.18 Inrecentmonths,educationandlibrarystaffhavetriedtoestablishapartsessioneachweeksothateducationclasseswillbeabletoattendthelibraryaspartofastructuredsessionratherthana‘freeforall’.Theyhavereachedagreementonthetimesanddaysandarenowwaitingforariskassessmenttobecompletedthatwouldaccommodatethemovementoflearnersinsession.Thisisawelcomedevelopment.

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Chaplaincy

10.19 Werecognisehowimportantthechaplaincyteamistotherunningoftheprison.Notonlydotheyattendtospiritualandreligiousneeds,theyarealsoauniquelyrespectedandtrustedgroup.Theygiveadvice,guidanceandcomfortandarehighlyrespectedasanindependentvoice.

10.20 Inaddition,thechaplaincyteamplaysastrongroleinsupportingtheequalitiesagenda,particularlyinfaith-basedmatters.ThefactthattheleadclergyisanImamsetsahugelypositiveexample.Wewarmlycongratulatetheteamfortheirroleincontributingtoapositiveatmosphereinbothreligiousandsecularmatters.

Gym10.21 Thegymnasiumcontinuestobeaverypopularfacility.Weseequiteadifferent

atmosphereheretotherestoftheprison–thereisarespectfulandadultrelationshipbetweenofficersandprisonersandthisismuchtobewelcomed.Unfortunately,whilstwesaidinourlastreportthatopeninghourshadbeenextendedtoincludetheeveningsandweekends,thisisnownolongerthecase.

10.22 Thestaffarekeenandwillingtomakethegymaswidelyavailableaspossibleandwewouldverymuchsupporttheminthis.Inmanyways,staff-prisonerinteractionswithinthegymprovideamodelforgoodrelationshipsthatmightbeaimedforthroughouttheprison.

10.23 TheBoardwouldliketoseegreateruseoftheAstroTurffootballpitch,whichnowappearsabandoned,evenasanalternativeexerciseyard.

11 WORK,VOCATIONALTRAININGandEMPLOYMENT

11.1 Workshopactivitiescanhardlybesaidtobepurposefulandremainstultifyinglymundane.Theyusuallyconsistofsimpleassemblytasks(forexample,puttingtwoelementsofabadgetogether).PrisonersfeelthatthisisinadequatewiththeMQPLsurveyshowingthatonly18percentbelievedthatenougheffortwasbeingmadetostopthemoffendingonrelease,while71percentbelievedthattheywere‘doingtime’,ratherthan‘usingtime’.

11.2 Thelocationofthemainwingworkshopsmeansthatprisonershavetobebroughtfromeachwingseparately.Thiscontributestotheverylowlevelofattendance,whichisnormallylessthanahandfuloutofacapacityof17.However,agoodqualityofworkisproducedintheF-wingworkshop,whichisdirectlyoffthewing,andhasgoodnumbersattending.

11.3 WearepleasedtoseethatthepaintinganddecoratingtrainingfacilitywasreopenedinJuneafteralongperiodasastoragefacilityforriotgear.Whilstnumbersarealsolow,duetothephysicallimitationsofthespaceavailable,thisisawellorganisedandoversubscribedcourse.

11.4 ThepopularandsuccessfulBICS(BritishInstituteforCleaningServices)coursehashadtobetemporarilysuspended,duetoprolongedstaffillness.Itisnotknownwhenthissought-aftercoursewillbebackonthecurriculum.TheLaundrycourse,whichrunsintheprison’swell-equippedmainLaundryfacility,continuesasawellorganisedandmanagedoption,albeitforverylownumbers.

11.5 TheCSCScourse(asafetyqualificationforworkingonaconstructionsite)isverypopularandcontinuestobeoversubscribed.UnitsofworkaredeliveredinclassandviaaMobileTestingUnitbusthatparksintheprisononaregularbasis.PassratesarehighandtheCSCScard,whichthecourseawards,isvalidforthreeyearsandessentialforthosehopingtoworkonabuildingsiteonrelease.Therewasevenaninstanceofaprisonerdelayinghisreleaseinordertobeabletotakethetest.

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11.6 Theother,highlyvalued,skillstrainingavailableare:§ baristatrainingisprovidedinthecafethatispartofthevisitsarea;and

§ thekitchenprovidestheopportunitytoobtainfoodsafetycertification.

12 RESETTLEMENTPREPARATION

Pre-ReleaseBoard12.1 AtHMPBedford,prisonerscomingtotheendoftheirsentencearelookedafterbythe

Pre-ReleaseBoard(alsoknownastheDischargeBoard)whichisout-sourcedtotheStGilesTrust.Theyalsotakeresponsibilityfor,andcomplete,Part2oftheBasicCustodyScreeningTool(BCST)foreachprisoner.

12.2 ThePre-ReleaseBoardtakesplaceeveryWednesdayafternoonandisaverypositivemeeting.Prisonersareinvitedtoattend12weeksbeforetheirreleasedate,givingthemtimetoengagewiththeprocessofreleaseandtodiscusstheirneedsonleavingcustody.ThemembersofthePre-ReleaseBoardworkcloselytogethertoofferadviceandassistanceincluding:

§ Accommodation/resettlement-inJune,ofthe53prisonersreleased,18wereclassedasNFA(nofixedabode)althoughthisismisleadingastheycouldbe‘sofasurfing’orlivingwithfamily/friends;

§ Employment-asBedfordisalocalprison,therearesomeprisonerswho,havingservedonlyshortsentences,arereturningtotheirformeremploymentandforthosewhowanttoworkthereishelpwithbothwritingCVsandapplyingforjobs;

§ Drugandalcoholsupport-thePre-ReleaseBoardworktowardsensuringthattheseprisonersreceivehelpwithboththeirproblemsandinsecuringthosebenefitsthattheyareentitledtoonrelease;and

§ Money,debtadviceandopeningabankaccount.12.3 Despitethisexcellentandcomprehensiveapproach,wedohaveanumberofareasof

concern.TheworkoftheBoardisnotwellintegratedwithintheprisonandthereisalackofreportingonkeyoutcomesoroperationalmetrics.Inaddition,noonefromthecoreprisonserviceattendsthemeetings.

12.4 ItisimportantthatprisonersattendthePre-ReleaseBoardsothattheycanbepreparedforwhentheyleave.Veryoftenattendanceislow–atarecentmeetingonlythreeoutof13attended.Thismeansawastedopportunityfortheprisonerandwastedworkfortheboardmembers.Inourviewitisaprioritytoaddressthis.

12.5 TheBoardisnotabletoadviseprisonersontravelwarrantsormoniesthattheywillbepaidonthedaytheyleave.Receptionholdthisinformation.ItwouldmakesenseforeitheramemberoftheReceptionteamtoattendthePre-ReleaseBoardeachweektoadviseor,ifthatisnotpossible,anemailtobesenttotheChaireachweekgivingthisinformationforeachprisoner.

12.6 Oftenhousingisnotconfirmeduntilthedaybeforeoreventhedayofreleasewhich,notsurprisingly,cancauseagreatdealofanxietyforaprisonerwhoisconcernedaboutwhetherornottheyhavesomewheretosleepthatnightonrelease.Alternatively,aprisonerisreleasedearlierthanexpectedandthereforedoesnothaveaccommodationinplace.ThereappearstobepoorcommunicationbetweentheprisonandthePre-ReleaseBoard:forexample,itsmembersarenotalwaysinformedwhenaprisonerisbeingreleasedearly.

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12.7 Onceaprisonerleavescustody,itisdifficulttofollowupwhethertheyengagewiththeservicesthattheyarereferredtoandwhathappenstothem,particularlyiftheyarefromoutofarea-thereforesuccessrates,withregardtoaccommodationandemploymentarehardtotrack.Itisdisappointingthatsolittleinformationexistsabouthowprisonersgetonwhentheyleavejail.Werecognisethatthisisanationalproblem,butitisdifficulttounderstandhowGovernorsaremeanttoevaluatetheeffectivenessoftheirjailwhentheygetnoinformationabouthowreleasedprisonersleavingfare,onceinthecommunity.

UniversalCredit(UC)

12.8 TheIMBcontinuestohaveseriousconcernsabouttheprocessesaroundtheintroductionofUniversalCredit.Underthecurrentsystem,theJobCentrePlusstaffcomeintotheprisonthreetimesaweektoarrange,withtheprisoner,foranapplicationforJobSeekersAllowance(JSA)tobemadebeforeheleavesprison.Theprisonerwillthenleavewiththepre-releaseallowanceof£46andismeanttoreceiveJSAwithinonetotwoweeks.

12.9 However,whereaprisonerisreleasedintoaUCarea(andBedfordisone),theJobCentrePluscanonlymakeanappointmenttoseeaUCadvisorafterrelease.Onlythencantheapplicationprocessstart,andthereleasedprisonerapplyon-line(forwhichhemayhaveverylittleexperienceorskills)–paymentofUCmaythentakeafurthereightweeks.Thisisscandalousandcompletelyinefficient.Wecannotseeareasonwhyprisonerscannotbepermittedtomaketheinitialapplicationswhilstinside.

MAPPA(Multi-AgencyPublicProtectionPanelsorArrangements)12.10 ThepurposeofMAPPAistoensurethatmorecomprehensiveriskassessmentsare

completed,thustakingadvantageofthecoordinatedinformation-sharingacrosstheagencies,andtodirecttheavailableresourcestobestprotectthepublicfromsexualorseriousharm.

12.11 ItisalsotheprocessthroughwhichthePolice,ProbationandPrisonServiceworkstogetherwithotherAgenciestomanagetheriskposedbyviolentandsexualoffenderslivinginthecommunity,inordertoprotectthepublic.MAPPAisnotastatutorybodyinitself,itisamechanismthroughwhichagenciescanbetterdischargetheirstatutoryresponsibilitiesandprotectthepublicinacoordinatedmanner.TheNationalProbationServiceTeamatHMPBedfordattendallMAPPAmeetingseitherbytelephoneparticipation,orinpersonformorecomplexcases.Asfarasweareaware,MAPPAisworkingwellintheBedfordarea.

SentencesofImprisonmentforPublicProtection[IPPs]Cases.12.12 Currentlytheteamattendsbi-monthlyforumsforourliferandIPPPopulation.The

teamhasregulareventsscheduleduntiltheendoftheyear.IntermsofIPPmanagement,theSeniorProbationOfficerandanexpertfrompsychologymeetmonthlytoreviewourIPPpopulation.TheylookatwaystosupporttheOffenderSupervisorandtheindividualtoprogressintheirsentenceandtoestablishmentswheretheycanworktowardsParolerecommendationsand/oreventualrelease.

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C–WorkofBoard BOARDSTATISTICS:

RecommendedComplementofBoardMembers 12NumberofBoardmembersatthestartofthereportingperiod 7NumberofBoardmembersattheendofthereportingperiod 9TotalnumberofvisitstotheEstablishment 325Totalnumberofsegregationreviewsattended 240 APPLICATIONS:

Code Subject Thisyear Lastyear

A Accommodationincludinglaundry,clothing,ablutions

9 4

B Disciplineincludingadjudications,IEP,sanctions 1 2

C Equality 2 3

D PurposefulActivityincludingeducation,work,training,library,regime,timeoutofcell

8 2

E1 Letters,visits,phones,publicprotectionrestrictions 11 9

E2 Financeincludingpay,privatemonies,spends 3 5

F Foodandkitchens 5 1

G Healthincludingphysical,mental,socialcare 11 36

H1 Propertywithinthisestablishment 20 17

H2 Propertyduringtransferorinanotherestablishmentorlocation

20 26

H3 Canteen,facilitylist,catalogue(s) 9 3

I SentencemanagementincludingHDC,ROTL,parole,releasedates,re-categorisation

19 18

J Staff/prisonerconcernsincludingbullying 31 15

K Transfers 13 23

Miscellaneous 4 10

TotalnumberofIMBapplications 166 174

bedford 2017-18 final v 2 - amazon s3 · the prison act 1952 requires every prison to be monitored...

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