bee’s response to the queries received on the rfp for … · 2020. 12. 17. · bee’s response...
TRANSCRIPT
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BEE’s response to the queries received on the RFP for “Maintenance of existing Web
portal & Mobile App, Implementation of QR Code and Designing of new portal”
(Last Date of submitting the proposal to BEE has been extended by a period of 3 weeks i.e.
7th
January, 2021)
Table 1: Consolidated Reply
S.No. Name of the Agency Pre-bid queries BEE’s response
1 Datamatics Point wise queries addressed in Table 2
2 Panamax Infotech Limited 1. We request the authority to count combined or
any one partner's [in
case of consortium]
Microsoft developer
license.
2. We request the authority to count combined or
any one partner [in case
of consortium] the
experience.
3. We request the authority to allow the combined
qualification of the Lead
bidder and consortium
partner [In case of
consortium].
4. Is there any exemption for MSME bidders in
EMD payment,
according to GFR 2017.
5. Is there any exemption for MSME bidders in
Bid processing fee
payment, according to
GFR 2017
Point no. 1, 2 &3 may
be accepted.EMD and
Bid processing fee shall
be exempted for the
MSMEs.
3 DCG Data-Core Systems
India Pvt. Ltd.
3. Pre-Eligibility Criteria:
Point no. 1
Existing Clause: v) The
lead partner should satisfy
all the other pre-
qualification criteria
mentioned in the RfP.
Query:
Requesting for change as
below:
“The lead Partner or
1. The request in Point no. 1 is
accepted.
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Consortium member
credentials can be used for
Prequalification.”
Point-2
Existing Clause:
In support of point 2 or 3
above, the
bidder/consortium should
submit copies of the
respective contract(s)/work
order(s) of worth more than
1.0 crore each duly attested
by Notary Public along
with the documentary
evidence of satisfactory
execution of each such
contract. For the purpose of
evidence of satisfactory
completion, notarized
copies of any one of the
following may be provided
(indicating the contract
number and scope of work):
Query:
Requesting for change:
“ Contact value of 20Lac to
be complied by any of the
consortium member”
Point-3
Requesting for extension of
submission date by 2
weeks.
General Query:
All the prequalification can
be complied by any of the
consortium partner.
2. Not acceptable
3. Extension of 3 weeks in the
earlier timelines
is granted. Last
date of
submitting the
bids is 7th
January, 2021
4 NexusLink Services India
Pvt Ltd
1. “Implementation of QR code in a
leading organization
preferably in
Government sector
during the last 5
1. Global experience
regarding the
implementation
of QR code may
be accepted.
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years” Is it
mandatory to have
Indian government
or would you allow
it for foreign
organization
experience?
2. As you have asked for “(i)ISO
9001:2008 or higher
(For Quality
Management
System) or ISO
27001:2013 or
higher (Information
security
Management
System) and (ii)
CMM Level 3 or
higher” We do have
ISO 9001:2015
which we issued
recently so will you
please consider this?
3. Is it compulsory to provide onsite
Developer? And if
Yes then How many
developers do you
require?
4. We would like to know the process of
generation of serial
number or may be
identify serial
number.
5. We would be needing XML
format in which you
want QR code for
2. It shall also be considered.
3. Yes, it is mandatory.
Minimum 3 onsite
developers shall be
deputed.
4. The process of generation would be
communicated once
the contract is
awarded. This may
be proposed by the
bidder while
submitting the
proposal.
5. The format would be provided to the
successful bidder at
the time of
initiation of project.
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serial number. So
will you provide
this?
6. We would need different
manufactures and
parts serial number to
identification process,
so will you provide
this?
6. Same as reply to query no. 5 above.
5 Aadish Technologies and
Softwares
We request you to pls
confirm if Start-up and
MSME companies are
allowed to participate in the
same.
We would like to highlight
that we are a start-up and
team of professional who
have worked on various
government projects and
delivered successfully.
Yes, MSME companies
are allowed to
participate.
6 Planetecom Solutions Point wise queries addressed in Table 3
7 RV Solutions Pvt. Ltd. 1. Clause no. 3(i) given
on page no. 6 as
"The prime bidder and
co-parties of
consortium/joint venture
should have experience in
successfull completion of
IT software application
development, mobile
application
development/deployment,
implementation of QR
code in a leading
organisation preferably in
government sector during
the last 5 years ending
on 31st March, 2020".
Request by the Bidder:
As per this clause, both
the prime bidder as well
as the co-party should
have complete relevant
experience. However, we
1. Point no. 1 may be accepted.
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feel that consortium
should be allowed for
joint experience as well
or the statement should
be changed to "the prime
bidder and co-parties
should have combined
relevant experience" as
allowed for combined
average annual turnover
as mentioned in point
3(ii) on the same page.
2. Clause no. 3(v) given
on page no. 7 as "The
lead partner should
satisfy all the other pre-
qualification criteria
mentioned in the RFP."
Please clarify what states
"other" in this statement.
2. The lead partner should meet all
the requirements
except those
requirements
which have been
given relaxation
for joint
venture/consortiu
m
Table 2: Reply to queries from Datamatics
No. Text from RFP Query BEE's Response
1 Maintenance of
existing S&L
web portal &
Mobile
Applications
Kindly elaborate
more on
Maintenance of
mobile.
Mobile Application and Wep portal shall be in
sync with each other. Under maintainence part,
any technical issue related to Web portal and
Mobile app, Devlopment pertaining to a
particular equipment, Updations/ any change
pertaining to general process flow would be
covered.
2 Maintenance of
existing S&L
web portal &
Mobile
Applications
Kindly share
technology used
for existing
mobile
app(native/hybrid
)
Technology use for Mobile is native.
3 Maintenance of
existing S&L
web portal &
Mobile
Applications
Kindly share list
of supporting
devices/ios for
existing mobile
app, whether
same app can be
used for
tablet/iPad
Mobile App is available in Android and iOS,
Similar App can be used for tablet and ipad.
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4 Maintenance of
existing S&L
web portal &
Mobile
Applications
Kindly confirm
whether there is
any
communication/i
ntegration
between mobile
app & S&L web
portal
All the API are integrated with S&L web portal.
5 Task 2:
Implementation
of QR code on
star labelled
appliances
Considering the
same is there any
development
expected in
existing Mobile
application
related to QR
Code?
Yes
6 Transformation
of the existing
application in
Hindi language.
There should be
an option for
selecting
language
English/Hindi.
Whether any
multilingual
support/develop
ment is required
at mobile
application
Yes
7 Maintenance of
existing S&L
web portal &
Mobile
Applications
Kindly share the
list of open
issue/bugs of
existing mobile
application
Data synchronisation with regards to web portal
lags sometime which need to be addressed.
8 Maintenance of
existing S&L
web portal &
Mobile
Applications
Kindly share the
number users
active logged in
and accessing
mobile app
simultaneously?
Average active users for mobile app are 200.
9 Technology of
the current
systems
What is the
existing
technology in
which the current
system is
developed?
Kindly provide
IT landscape?
Any preferance
with respect to
the Future
system? We
believe the
current system is
Current system is developed in ASP.net and
MVC.
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developed on Dot
Net core?
10 Business
Intelligence/
Reporting
As you need to
include Business
Intelligence/Repo
rting as a part of
future solution?
Do you have any
preferance of tool
for the
development of
reports Or vendor
is open to choose
any
platform?How
many number of
users will access
the reports?
Vendor is open to choose the platform subject
to its compatibility with S&L web portal and
manufacturers portal.
Approximate number of users can be 10.
11 SLA Can you please
provide the
number of tickets
logged in a
month based on
priority(
P1/P2/P3)? Is
there any SLA
followed for
current support
and Maintenance
activities?
Ticket raising provision doesn't exist In present
system however, it needs to be developed and
integrated in the portal .
12 Appliances Can you briefly
explain, What do
you expect from
the QR
mechanism
functionality for
the available
appliances? How
many Appliances
are currently
there? Are you
looking for QR
code mechanism
for both
mandatory and
voluntarily
Appliances?
QR code would be required for the purpose of
label verification and same will be affixed on
star labeled products along with star label to
begin with and may be incorporated in label at a
later point in time.
The QR code is to be set up for all mandatory
appliances during the course of work order
awarded. Presently, the no. of mandatory
appliaces is 10, however, the count is likely to
increase in next 1-2 years.
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13 Financial
Proposal
Do the vendor
needs to provide
a fixed price in
the Financial
Proposal which
includes
commercials for
Task1, Task 2
and Task 3? How
vendor will
quantify the
scope and
provide a fixed
price for this
engagement, as
the task provided
in the RFP is at a
very high level?
Fixed price is to be quoted only. Tasks have
been elaborated in detail already.
14 Team
composition
As mentioned in
the RFP, the
team
composition is of
Project Manager,
Senior
Developers,
Technical
speciliast,Networ
k Admin? Do
you expect
vendor to provide
the required
resources on a
T&M basis?
Bidder may decide
15 Reports/dashbo
ard
development,
Data analytics
and Big Data
As with the
future
development,
BEE is looking
for
reports/dashboar
d development,
Data analytics
and Big Data,
What do you
expect from
vendor to provide
wrt to the same?
The information with regards to the star rating
applications, approvals, pendency . This shall
include graphical representations and report
generation of Technical data related to the
registered appliances in BEE's data base ,
ability to undertake basic statistical analysis on
the registered data base etc.
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16 Financial
proposal
What do you
expect from
Vendor to
provide in the
Financial
proposal? Will
rate card for the
applicable
resources suffice
the commercial
proposal
requirement?
Price quote for the project.
17 As the tasks
mentioned in
the RFP is at a
very high level -
1)Integration of
new equipment
on web portal
which includes
development of
administrative /
technical
workflow for
new appliances.
2)Implementati
on of QR Code
3)Development
of Survey
Management
4)Ticketing
Management
5)Feedback
Managment
6)Ranking
System
7)Development
of a dashboard
for Standard &
Labelling
Programme
8)Intelligent
capturing of
data under
Standards &
Labelling
program
9)Big Data
Analytics
We believe, BEE
requires
resources to
complete the
development for
the above
activities, for
which the vendor
is required to
provide
resources. Is this
understanding
correct?Will
monthly rate card
for the resources
required suffice
the financial
commercials
requirement?
Kindly refer the payment terms given in RFP
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18 Business
objectives of
Big Data and
analytics
system?
Please specify
specific business
objectives
expected to be
addressed from
the proposed Big
Data and
analytics
system?What is
expected data
volume(in
GB/TBs ) for the
big data platform
?
This being a new development proposed in the
RFP, the expected volume for the big data
platform could not be provided. It would
depend on the tool being used by the vendor.
19 Environment
Preference for
the Big Data
plaform
Please specify
Environment
Preference for
the Big Data
plaform (On
Cloud / On
Premise)?
On cloud.
20 Data ingestion
into the Big
Data Platform
Please specify
the number of
source systems to
be considered for
data ingestion
into the Big Data
Platform?
Expected number is 10
21 Data analytics What kind of
data analytics is
expected –
descriptive
/predictive
/prescriptive?
Descriptive however, depending on the need, it
may be predictive based on BEE's requirement.
22 General Please suggest
the list of
locations where
resources need to
deploy?
Front end team at BEE office.
23 General Please confirm,
Number of
sample profiles
needed for each
role and also list
down the list of
profiles and do
we need to share
the sample CV’s
of resources at
this stage.
Yes , for the no. of resources to be deputed by
the agency.
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24 General Please confirm,
any technical
details to be
provided in terms
of Architecture
diagrams &
explanation etc.
is required during
bid submission
stage.
Depends on the bidder understanding of the
project.
25 General What are the
artefacts required
to be part of the
submission/propo
sal, meaning do
we need to give
write-
ups/methodologi
es of
RESOURCE
Augmentation,
Resources
onboarding to
deployment and
Project execution
write-up etc. or
do we need to
give only
RESOURCE
COST?
Yes. A presentation may also be asked for by
BEE for shortlisting .
26 General We believe that
the vendor will
only be
responsible for
providing the
resources with
the required
manpower days,
and all the
required
software’s/hardw
are’s required for
the development
will be provided
by BEE. Is our
understanding
correct?
BEE will not provide any hardware /software
/logistic support to the vendor.
However, Deployment enviornment would be
NIC Cloud, that will be provided by BEE.
27 General Could it be
possible to share
with us the
Query not clear.
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estimated amount
of work to be
done on Turn-
key Modality and
Temporary
Resources
Modality?
28 General Request BEE to
provide
indicative
demand forecast
for each of the
personnel
profiles
requested per
region. This
forecast is purely
for Bidder
planning,
workforce
availability and
estimation
purposes and
does not construe
any commitment
for services
purchased.
No such demand forecast can be provided by
BEE.
29 Submission
Format
As per thye RFP
document, We
understand that
BEE is looking
for Hard copy
and socy sub
mission, Kindly
calrify do we
need to submit
both or any one
of them.
Looking at the
current scenario
we suugest you
to kindly accept
of submission in
the softcopy/
Emails.
The proposal has to be submitted in both Hard
copy & Soft copy.
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30 In support of
point 2 or 3
above, the
bidder/consortiu
m should
submit copies
of the respective
contract(s)/work
order(s) of
worth more than
1.0 crore each
duly attested by
Notary Public
along with the
documentary
evidence of
satisfactory
execution of
each such
contract. For the
purpose of
evidence of
satisfactory
completion,
notarized copies
of any one of
the following
may be
provided
(indicating the
contract number
and scope of
work):
a) Satisfactory
Completion/Per
formance
Report,
OR
b) Proof of
release of
Performance
Security after
completion of
the contract,
OR
c) Proof of
Settlement/Rele
ase of Final
payment against
the contract,
Is it mandatory to
submit a
notorised PO/
Completion letter
or In absence of
Completion letter
can we only
submit PO/
Contract copy.
Mandatory
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OR
d) Any other
documentary
evidence that
can substantiate
the satisfactory
execution of the
contract(s) cited
above (like
agreements,
Memorandum
of
understanding,
payment
vouchers etc.)
31 Project details When do you
expect the
contract award
and project start
date?
Likely date of Start of Project: 19th January,
2021.
32 What is the
current team size
supporting
application
stack/technology
stack as
described?
This information may be provided during the
Knowledge Transfer phase.
33 Are there any
existing vendors
supporting
current
application
stack/technology
stack services? If
so, what are the
common issues
or areas of
improvement
where the new
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vendors can
improve upon?
How many
vendors are?
34 Can we get the
exact list of skills
along with Job
Description also
let us know the
resource
experience in
terms of
experience
needed by Bank
of India?
No
35 Stage 3:
Presentation/De
mo
Kindly clarify the
expected date of
the presentation
after the bid
submisison.
Will be conveyed
36 Performance
Security Format
Kindly clarify,
Format for
Performance
Security to be
submitted once
the contract is
being awarded,
Hope we bidders
do not need to
submit this at
bidding stage.
Kindly note that EMD submitted by the selected
bidder during submission of bids shall be
returned after submission of performance
security only.
Table 3: Reply to queries from Planetecom Solutions
S.N
o.
RF
P
Pag
e
No.
RFP
Clause
Name
& No.
RFP Clause Bidder’s
Query/Suggestion/Re
marks
BEE's Response
1 6 3. Pre-
Eligibili
ty
Criteria
ii) The prime
bidder and co-
parties of
consortium/joi
nt venture
should have a
combined
minimum
average annual
turnover of Rs.
Please reduce the
average annual
turnover of Rs. 20
crores to 3 crores in
the financial years
2017-18, 2018-19 and
2019-20.
Not acceptable
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20 crores in
the financial
years 2017-18,
2018-19 and
2019-20.
2 7 3. Pre-
Eligibili
ty
Criteria
4. In support
of point 2 or 3
above, the
bidder/consorti
um should
submit copies
of the
respective
contract(s)/wor
k order(s) of
worth more
than 1.0 crore
each duly
attested by
Notary Public
along with the
documentary
evidence of
satisfactory
execution of
each such
contract.
Please remove the
value of work order
because it is specific
requirement.
Not acceptable
3 7 3. Pre-
Eligibili
ty
Criteria
5. Notarized
copy of valid
certificate of
registration of
service tax of
the bidder, or
of each of the
partners (in the
case of
consortium/joi
nt venture), is
to be
submitted
along with the
Technical Bid.
Please amend this
clause - Service Tax is
not applicable now,
GST should be
acceptable.
Accepted
4 Additional Please share current
website Technology
details
Current system is
developed in ASP.net and
MVC.