queries of tender no: sw12102017147– rfp for “selection of ... · responses of the queries of...
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Responses of thequeriesofTenderno: SW12102017147–RFP for “Selectionof ServiceProvider forDesign,Development, Implementation,Training,HandHoldingandOperation&MaintenanceSupportfor8yearsforNewIntegratedFinanceManagementSystem”forFinanceDepartment(FD),GovernmentofGujaratThequerieshavebeenrespondedinthisdocumentfrompageno.4.RFPDocumentstandsmodifiedtotheextentclarificationshavebeenmadeinresponsesofqueries.FollowingaretheadditionalchangesmadeintheRFPdocuments.Biddermaykindlynoteofit.1. Department will provide the virtualization/cloud environment. Bidder has to provide proposed bill of
materialasfollowingformatinthetechnicalbid.a. BillofMaterialforHardware
Sr.No. *Description vCPU RAM HDDSpace
Quantity Remarks,ifany
*Description:requiredDBservers,appsevers,reportingserversoranyotherserver(forproduction,testingdevelopmentetc),equipmentrequiredforrunningtheapplicationatDCandDR1physicalcore=2vCPU
b. BillofMaterialforSoftwareSr.No. *Product
DescriptionUnitof
MeasurementLicensesquantityforDC
LicensesquantityforDR
Remarks,ifany
*Description:RequiredallthereadymadesoftwareincludingOSandDatabase,App,Web,BIetc.forDCandDR
2.RevisedFinancialBid
Sr.No. DescriptionTotalAmount(Rs.)
Taxes
1. CostofDevelopment/CustomizationofNewIFMSincludingdesign,development, implementation, training& testingasper thescopeofworkdefinedinthisRFP–Part1
2. CostofPanchayatiRajFinanceManagementSystem– Part2 3. IncaseofCOTSProduct(ERPSolution)costofproductfor30000users
4. * Cost of OS, Database licenses, BI Tools and other readymadesoftwarerequiredforrunningofapplicationinDC(PrimarySite)‐Part3
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Sr.No. DescriptionTotalAmount(Rs.)
Taxes
5. Cost of Operations and Maintenance of New IFMS & PanchayatFinanceManagementSoftwareSolution&DataMigrationsupportincludingTechnicalsupport,SoftwareUpgrades,Updates,patches,security updates, bug fixes etc. and development/ change inapplication–Part‐4
6. IncaseofCOTSProduct(ERPSolution),ATS&AMCoftheCOTS–Part5
7. * Cost of AMC/ATS of OS, Database licenses, BI Tools and otherreadymade software required for running of application in DC(PrimarySite)–Part6
8. Cost of Hand holding and support team at HO and DistrictLocations–Part7
9. CostofTraining GrandTotal(Rs.)
* The licenses for DRwill be counted 30% of the quantity and price quoted for DC. *For financialevaluation30%priceofpricequoted in line item4 (part3) and line item7 (part6) shallbe takencounted forDR Site. As andwhenDRmade operational byGovernment ofGujarat, theDR licensesmaximumupto30%maybeseparatelyorderedandsuccessfulbidderisrequiredtodeliverandinstallthe same.Thepayment for theDR shallbemadebasedon theactual licensesorderedand installedmaximumupto30%.OtherthanlicensespaymentnoadditionalpaymentshallbemadetobidderforO&MofDRSite.Example:Supposethegrandtotalofitem1to9is1000andthepriceofitemlineitem4(part3)is100andlineitem7(part6)is150rsthanfinalpriceforfinancialevaluationwillbe1000+100*30%+150*30%=10753.Approx.100BIusersrequiredforNewIFMS.TheselectedbidderhastocreateBIcellandtheselectedSIwilldepute2BIexecutiveswhowill assistall theseusers fordeveloping thereportsandgive the trainingon thesame.4.TheDatacentertools/readymadesoftwarementionedintheRFPshallbeprovidedbyDepartment.Otherthanthat any software required has to procure by the selected bidder. However, the application health andperformancemonitoringandanyissuerelatedtoapplicationshallbeaddressedbytheselectedbidder.5.FollowingfacilitiesshallbeprovidedbyGovernmentofGujarat:
RequiredVMs(aspertemplateinRFPandmutuallydecidebyGSDC&SelectedBidder) Storage‐CurrentSANisEMCVMAX200K HIPS‐HostbasedIPSforservers(allVMs)atGSDC IPaddresses(DMZ1,DMZ2,DMZ3,&PublicIP)‐Samewillbediscussattimeofimplementation VPNtoaccessVMs ServerloadBalancer‐CurrentSLBisARRAYAVX7600 TakethebackupasperDept'srequirement‐CurrentBackupSoftwareisEMCnetworker9.1&Current
TapeLibraryisQuantumScalari500
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DCO‐DataCenterOperator‐willmonitorandsharereportsofresourceutilizationlikeCPU,PhysicalMemory&HDDSpaceUtilizationetctoselectedbidder.
CurrentstorageprovidedbyGSDCthencompatibilityrequiredforCurrentSANswitch‐Cisco9513 Belowreports list issubmittedbyCloudImplementationTeam,DCOwillprovidethe following
reportsforVMofCloud1) SummaryofchangesundertakenintherespectiveCloudinfrastructureincludingmajorchangeslike
configurationchanges,patchupdates,etc.andminorchangeslikelogtruncation,volumeexpansion,usercreation,userpasswordreset,etc.
2) Virtualization Layer patch update status of respective servers including the Virtual Machinesrunningonit
3) ComponentwiseserveraswellasVirtualmachinesavailabilityandresourceutilization4) ConsolidatedrespectiveSLAreport.5) Summaryofcomponentwiseuptime.6) Logofpreventive/scheduledmaintenanceundertaken7) DetailsofPatch,updatesimplementationstatusofsame8) Detailsofbreak‐fixmaintenanceundertaken9) Consolidatedcomponent‐wiseavailabilityandresourceutilization
6.Followingfacilitiesshallbeprovidedbyselectedbidder:
At timeof installationofapplication‐ApplicationSecurityAudit is required fromCERT‐INEmpaneledVendor.Afterinstallation,GSDCwillaudit2timesinayearasapartofGSDCpolicy.
PatchManagementwillbedonebySelectedBidderwiththehelpofcurrentDCO SelectedBidderisresponsibletocomplianceallVA/PT/ISO/anyotherauditdonebyGSDC. SelectedBidderhastoadhereallGSDC&ISOpolicy.
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S.No
SectionNo&ClauseNo
PageNo OriginalClause Queryraised ClarificationbyFD/GIL
1 16 15 ThebiddermustgetandpresentanundertakingdulysignedbyauthorizedsignatoryoftheCOTSOEMtoconveyOEM’sacceptancetothefollowingarrangement…
TheOEMsdonotprovidelongtermguaranteeofprices.Kindlydeletethisclause
NoChange.AsperRFP.
2 6 13 Qualificationcriteria:ThebiddershouldhaveanexperienceofworkingasTSPorDeveloperforbuildinganITsystemcateringtominimum1000usersorresourcesanytimeinlastfiveyears
Pleaseelaborate.WillanERPimplementationwith1000usersbefine?
Yes.
3 2.24.6.1 22 TechnicalEvaluationofOfferedSolution Themethodologyofevaluationisverysubjective.Werequestsomehardevaluationmechanismsbeaddedtothis,suchasmarksforimplementations,people,turnoveretc.
AsperRFP.
4 3.2.1Pt5 32 SPhastomigratetheexistingdatafromanyexistingapplications(IFMS,CyberTreasury,DoI,etc.).Costfordatamigrationfromexistingapplicationshouldbeincludedinthepricebid.Duringthe8yearsofO&MperiodanymigrationactivitiesrequiredtocarryoutduetochangeinInfrastructure,Softwareetcshouldbedonebybidderatnoextracost…..
Thisscopeiscompletelyuncapped.Theamountofeffortsfordatamigrationneedtobecapped
AsperRFP.
5 3.2.3..keycomponentsofthescopeofwork(b)
36 Procurement,commissioningandmaintenanceofanyenablinghardware,storage,systemsoftware,manpoweretc.fortheBIsolution.
AreweallowedtogiveHWonthecloud
Yes.
6 3.2.3..keycomponentsofthescopeofwork(d)
36 Extraction,transformationandloadingofdatafromsourcesystems(internalsourcesoftheDepartmentandexternalsources)toDataWArehouse
Pleaseelaboratethescopeofthebasesystem
ETLforexistinglegacysystemaswellasproposedsolution.
7 3.2.3..key 36 Datacleansing(ifrequired)toensuredata Pleaseelaborateonwhatdoyou Qualityofthedataafter
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S.No
SectionNo&ClauseNo
PageNo OriginalClause Queryraised ClarificationbyFD/GIL
componentsofthescopeofwork(e)
qualitybeforeoraftermigration.AllthedataavailableinIFMSsystemwhichcanbeused.ThedatashouldbeextractedfromalltheinterfaceandmigrateddatabasementionedintheRFP.Thedataqualitylevelshouldbe99%.
meanby99%accuracy datamigrationanddatacleansingshouldbe100%.ChangeinRFPpageno.363.2.3
8 5.2:PaymentTerms.Pt1
107 Development/CustomizationofNewIFMSincludingdesign,development,implementation,training&testingasperthescopeofworkdefinedinthisRFPLineitem1
Thesepaymettermsareverybackloaded.Werecommend,10%onTeamDeployment10%oncompletiononsubmissionofprojectplanandkickoffmeeting10%ofthecostofDevelopmentofNewIFMSoncompletionofPreparationandapprovalofURS,SRSandSDDofAllmodules.25%ofthecostofDevelopmentofNewIFMS)oncompletionofDevelopment,Testing,securityauditincludingmobileappandwebportalofatleast50%functionalitiesofthephase115%ofthecostofDevelopmentofNewIFMSoncompletionofDevelopment,TestingandGo‐Live,securityauditandEQDCTestingincludingmobileappandwebportalofremaining50%functionalitiesofPhase120%ofthecostofDevelopmentofNewIFMS(mentionedinfinancialbid–Lineitem1and4)oncompletionofDevelopment,TestingandGo‐Live,securityauditandEQDCTestingincludingmobileappandwebportaloffunctionalitiesofPhase2
NoChange.AsperRFP.
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S.No
SectionNo&ClauseNo
PageNo OriginalClause Queryraised ClarificationbyFD/GIL
ofthescopeofwork10%ofthecostofDevelopmentofNewIFMSoncompletionof6monthsofGo‐Livefixingbugsanderrors
9 5.2:PaymentTerms.Pt1A
107 Development/CustomizationofPanchayatFinanceManagementSystemdesign,development,implementation,training&testingasperthescopeofworkdefinedinthisRFPLineitem2
Thepaymenttermsheretooareverybackloadedandnotatallfavorable.Werecommend:10%onTeamDeployment10%oncompletiononsubmissionofprojectplanandkickoffmeeting10%oncompletionofBlueprint20%ofthecostofoncompletionofPreparationandapprovalofURS,SRSandSDD.30%ofthecostofoncompletionofDevelopment,TestingandGo‐Live,securityauditandEQDCTestingincludingmobileappandwebportalofatleast50%functionalitiesofthescopeofwork20%ofthecostoncompletionof3monthsofGo‐Livefixingbugsanderrors
NoChange.AsperRFP.
10 5.2:PaymentTerms.Pt2
107 IncaseofCOTSProduct(ERPSolution)lineitem3andCostofOS,DatabaseLicenses,BIToolsandotherreadymadesoftwarerequiredtoruntheapplicationlineitem4
Thisisathirdpartyproject.Theentire100%paymenthastobemadeondeliveryofpaperlicenses.
Bidderhastoprocureonlythatmuchlicenseswhichrequiredfordevelopmentpurpose.ThewholelicensesneedstobeprocurefromthedateofGo‐live.
11 5.2:PaymentTerms.Pt4
107 ATS&AMCofCOTSfor8years‐Lineitem6andCostofAMC/ATSofOS,DatabaseLicenses,BIToolsandotherreadymadesoftwarerequiredtoruntheapplicationlineitem7:
ThepaymentforATSstartsfromthedatethelicensesaredelivered.Theconditionof“ItwillbepayableafterGoliveoftheproject.”–
No
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S.No
SectionNo&ClauseNo
PageNo OriginalClause Queryraised ClarificationbyFD/GIL
PaymentofATS/AMCwillbereleasedyearlyinadvance.(100%paymentafterthesubmissionofconfirmationregardingtherenewalofsupport/subscription.)ItwillbepayableafterGoliveoftheproject.
needstobedeleted
12 5.2:PaymentTerms.Pt4
107 Training– LineItem9.PaymentwillbereleasedbatchwiseonsuccessfulcompletionoftrainingoftheparticularbatchandaftersubmissionofInvoiceasmentionedinFinancialbid
Thepaymentfortraininghastobereleasedwhenthetrainingisscheduled.IncasetheSPtrainerispresentasperscheduleandthetraineesdonotcome,thetrainingshouldebdeemedtobecompletedandpaymentbereleased.
AsperRFP.
13 6.2.2.1 111 Application(IFMS2)Availability‐ >=99.7% ThisneedstobedeletedastheSWuptimeisafactorofnumberofthingsandSPcannotbehelpliableforthesame
AsperRFP.
14 6.2.2.2 112 UserInterface AllpenaltiesneedtogoonuptimeandresponseasendtoendsystemnotincontrilofSP
AsperRFP.
15 General AsSPwillbeprovidingathirdpartyproductforlicenses,itisrequestedthateitherGILshouldprocurethelicensesthemselvesorsignaresaleagreementforgovernancepurposewhereSPwillnottakeanyliabilityforperformanceofthethirdpartyproduct,ieincasethirdpartyproductdoesnotperformSPbankguaranteecannotbeinvoked
AsperRFP.
16 2.29 25 PerformanceBankGuarantee:ThePerformanceBankGuarantee(PBG)hastobesubmittedwithinfifteen(15)workingdaysofreceiptofaward.ThePBGshallcomprisetwoparts;10%ofthevalueofDevelopmentCostof
WerequestthatthePBGbemadeinthefollowingparts:1.FirstPBGas10%oftheimplementationcostfor2years2.SecondPBGorImplementationlicenses,i.e.10%
AsperRFP.
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S.No
SectionNo&ClauseNo
PageNo OriginalClause Queryraised ClarificationbyFD/GIL
PriceBidvalidfor2yearswhichwouldbedischargedandreturnedafterGo‐Live+180daysandsecondpartas10%ofthevalueofO&MPeriodofFinancialBid(O&Mcomponent)validupto180daysbeyondtheexpiryofcontract.
ofthecostoflicenses3.ThirdPBGwhichshouldbeat10%forthesupportphaseonanannualbasisforthevalueofsupportoftheprojectimplemented.(GivingaPBGforaperiodof6yearsisnotfeasible)4.ThevalueofATSoflicenseschargestobeexcludedfromthePBG.
17 2.5/12 12 Thebidderwouldbeacompanyregistered/incorporatedunderIndiancompanyACTandmusthave5yearsofexistenceinIndia
ArepartnershipfirmsregisteredunderPartnershipActallowedtobid?
AsperRFP.
18 2.5/12 12 ThebiddermusthaveturnoverofatleastRs.500Croresforeachofthelastthreefinancialyears.(2013‐14,2014‐15,2015‐16,or2014‐15,2015‐16,2016‐17)
WillturnoverofmemberfirmsofDeloitteinIndiaandothercountriesbeconsideredforthepurposesofcalculatingtheturnoverthreshold?
AsperRFP.
19 2.5/12 12 Thebiddershouldhaveexperienceindevelopmentandimplementation,supportservicesofatleastOneSolutionincludingITinfrastructureinfinancialsectorinIndia,likebanksorstategovernment/PSUauthorities/PrivateOrganizationinlast5years/ongoingfromlast1yearhavingprojectvalueof10croreandhaving35site/branchLocation.
WillexperienceofmemberfirmsofDeloitteinIndiaandothercountriesbeconsideredforthepurposesofexperiencecriteria?
AsperRFP.
20 2.5/12 12 TheBiddershouldbeaTotalSolutionProvider(TSP)havingCMMilevel5certificationandISO9001:2011/ISO9001:2008,ISO27001:2005/ISO27001:2013certification(InformationSecurityManagementSystem)
WillCMMilevel5certificationofmemberfirminIndiabeallowedfortheseeligibilitycriteria?
AsperRFP.
21 2.5/12 12 ThebiddershouldhaveanexperienceofworkingasTSPorDeveloperforbuildinganITsystemcateringtominimum1000usersor
WillexperienceofmemberfirmsofDeloitteinIndiaandothercountriesbeconsideredforthe
AsperRFP.
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S.No
SectionNo&ClauseNo
PageNo OriginalClause Queryraised ClarificationbyFD/GIL
resourcesanytimeinlastfiveyears. purposesofexperiencecriteria?22 2.5/13 13 Thebiddershouldhaveatleast1000
technicallytrainedemployeesonitspayrollason31.03.2017
CantechnicallytrainedemployeesofmemberfirminIndiabeconsideredforthisrequirement?
AsperRFP.
23 2.5/13 13 Thebiddermustgiveundertakingdulysigned&sealedbyAuthorizedSignatorythatifthiscontractisawardedtohim,hewillemployalltheresourceswiththenecessarycapabilitiescateringtodifferentphasesofprojectimplementation,asdefinedinthescopeofwork.ResourcesneedtobeDeployedatdirectedbyFinanceDepartmentoffices/placesspecifiedbyFDinGandhinagarandanydistrictofGujarat
Sincethis'saFixedpriceBid,willtherebeaflexibilitytodeployresourcesonacombinationofonsite/offshoremodel?
AsperRFP.
24 2.5/14 14 Thebiddermusthaveimplemented&operationalizedsuchCOTSbased3projectsof12croreor2projectsof15croresor1projectof24croreinlast5years
WillexperienceofmemberfirmsofDeloitteinIndiaandothercountriesbeconsideredforthepurposesofthisexperiencecriteria?
AsperRFP.
25 2.5/14 14 Thebiddermustgetand presentanundertakingdulysignedbyauthorizedsignatoryoftheCOTSOEMtoconveyOEM’sacceptancetothefollowingarrangement“TheCOTSOEMprovideragreestoprovidetheadditionaluserlicenseswithfollowingconditions:Additionallicensesshallbeprovidedatadiscounttothequotedpriceinthisbidsubjecttofollowingdiscountschedule:Additionallicensesshallbeprovidedatadiscounttothequotedpriceinthisbidsubjecttofollowingdiscountschedule:·30000userlicenses:Asperpricequotedinfinancialbid(Theunitpriceofthesamewillbecalculatedaccordinglyas:UnitRate=QuotedRatefor30,000users/30000andsimilar
ThiswillneedtobeagreedwiththeCOTSProvider.PresumethiswillbecoveredundertheagreementbetweenCOTSproviderandtheGujaratGovt.
AsperRFP.SPhastobring.
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S.No
SectionNo&ClauseNo
PageNo OriginalClause Queryraised ClarificationbyFD/GIL
methodforcalculationofunitrateforATS/AMCfor8yearswillbeapplicable)·Forpurchaseofadditionallicensesquantityfrom30001to50000,bidderhastoprovide50%discountonunitquotedpriceonincrementalquantity·Forpurchaseofadditionallicensesquantityfrom50,001andabovebidderhastoprovide80%discountonunitquotedpriceonincrementalquantity
26 3.2.1/32 32 Solutionproviderhastomigrateexistingdatafromanyexistingapplications(IFMS,Cybertreasury,DoIetc.)andsuchcostshouldbeincludedinthebid.
DataMigrationshouldbeajointeffortsinceitwilldependonthedatamigrationstrategy.ItwillbehighlyvoluminoustotransfertheentiredatafromtheexistingIFMSapplicationtothenewapplicationandoursuggestionwouldbetransferonlyopenitemsfortransactionalpurposesintotheoperationalsystemandsummarizeddataforthepurposesofsummarizedreportingintothenewDataWarehouse.Ifastudyhasalreadybeendoneinthisregard,Canthedetailsbesharedaboutthefollowing:1.Listofapplicationswhichwillhavetransactionandmasterdatarelevantformigration.2.Detailsonapplicationwhosemasterortransactionaldataneedstobemigrated
Transactionandmasterdataoffollowingsystemshouldbemigrated.1.IFMSincludingcybertreasury2.CutomizedInsurancesolution3.IWDMSBudgetpart
27 3.2.4/41 41 Systemshouldhave facilityofPSUdetailmanagement.
Pleaseelaborateonthis‐ isitrequiredonadailybasisormonthlybasis?.IfPSUDetailmanagementmeansaregular
TooltouploadaFinancialStatementinprescribedfortmatandstatustrackingandmonitoring.The
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S.No
SectionNo&ClauseNo
PageNo OriginalClause Queryraised ClarificationbyFD/GIL
monitoringoftheiroperationsintermsoffundsutilization,thenitwouldrequireanonlineintegrationoftheirsystemswithIFMSwhichcouldbecumbersome.IfPSUdetailmanagemententailsgivingtherespectivePSUsatooltouploadtheirfinancialstatementsonamonthlybasis,thenitcanbedoneusingtheWarehousemanagement.KIndlysharethelistofinformation/functionrequiredunderPSUdetailmanagement
systemshouldhavealsofacilitytouplodthefinancialdetailsofSociety,trust,missionsandindependentbodies.
28 3.2.4/44 44 GOILoans‐ MatchingofpaymentofGOIloanwithE‐kuber
Wearenotclearon'matching'.DoesthismeanreconciliationfromtheLoanfeedoftheGovtwithe‐Kuber?Ifit'sotherthanthis,kindlyelaborate.
Yes.
29 3.2.5/46 46 Capabilitytomaintainsinglemodeldatabasecapturingallpersonalandjobrelateddataofallkindsofemployees.AlltheadministrativedecisionsrelatingtoemployeeswillbetakenbyHRMSandpaymentprocessingwillbedonebyIFMS
1.ClarityonprocessestobecoveredinHRMstoolandERPtool.SincepaymentwillbefromERPtoolbutthepayrollprocessingwillbedoneinlegacyHRMS.2.IsthecurrentHRMSonSAPplatform?
1.AsperRFP.2.Yes.
30 3.2.5/48 48 Functionalityofissuanceofe‐token 1.KindlyelaborateontheProcessofissuanceofe‐tokenandapplicationcurrentlyused
Currentlyphysicaltokenisissuedwhichneedstobeautomized.
31 3.2.5/51,52
51,52
PensionprocessinginTreasuryincludingprocessmedicalbillofpensionerbyproperscrutiny,generationofformC,auto‐restoreCVPincaseofmultipletimerevisionofpay/pension
1.Forregularemployees,payrollisruninHRMSandpaymentisexpectedinNewIFMS.Forpension,boththepayrollrunandpaymentisexpectedinIFMS.EmployeeReportsincludingefficienciesetc.areexpectedtobe
1.ProposedIFMSisspecificallymeantforFinancialTransactionofStateswhileHRMScoversotheradministrativieareastoo.2.Physicalvisitwasarrengedfor
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S.No
SectionNo&ClauseNo
PageNo OriginalClause Queryraised ClarificationbyFD/GIL
reportedfromIFMS.Pleaseletusknowifthere'saspecificreasonastowhytheexistingHRMSsystemscan'tbetakenoverbyCOTSifCOTShasthecapabilitytodoso?2.KindlyelaborateontheProcessrelatingtogenerationofformC,autorestoreCVPandapplicationcurrentlyusedforit
understandingofalltreasuryfunctionsincludingpension.
32 3.2.5/54 54 ManagementofGroupInsurancefundincludingscheduleauthoritygeneration,Paymentauthoritygeneration.
1.Existingapplicationusedforthisfunction.2.Volumeofinsurancebusiness3.Arewelookingforendtoendinsurancefunctionandsolutionorworkaroundtocaterlimitedrequirement
ThisisspecificschemeforGovt.employeesandcannotbecomparedwithgeneralinsurancebusiness.SospecificutilitymentionedRFPshouldbedeveloped.
33 3.2.5/56 56 ProvisionforImplementationofCTS‐2010Cheques
1.ExpectationfromsystemforCTS‐2010cheques.Isitchequeprintingfunctionorchequecreation
Chequestationaryisprovidedbybankorgettingprintedbygovernment.ChequewritingisexpectedinconsolationwithCTS2010.ImagesofpaidchequeneedtobereceivedfrombankandsubmittoAG.
34 3.2.5/56 56 E‐vouchershouldconformtoSection5ofITAct,andmustbedigitallysigned.
1.ProcessexplanationofE‐voucher
Visitwasarrenge forunderstandingofTreasuryfunction.
35 3.2.8/67 67 DirectorateofInsuranceincludingcalculationofpremium,renewalnotices,insuredreports,registersetc.andco‐insurancebusiness.Andlegalsectionwithvariousregisters.IPAClaimprocesswithnameofschemeandamount
1.Existingapplicationusedforthisfunction.2.Volumeofinsurancebusiness3.Arewelookingforendtoendinsurancefunctionandsolutionorworkaroundtocaterlimitedrequirement
1.Existingapplicationdoesnothavingthisfunction.2.VolumeofInsurancebusiness300filesperDay.TotalSizeofDatabase5GB.DatabasehavinginOracle10g.Frontendused
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S.No
SectionNo&ClauseNo
PageNo OriginalClause Queryraised ClarificationbyFD/GIL
JAVATechnology.3.YesWearelookingforendtoendinsurancefunctionandsolution
36 3.3/91 91 OnsiteMaintenanceofProductasperSLA 1.DoesOnsitemeaneveryPanchayat/Branchetc
AsmentionedinRFP.37 3.6/97‐98 97,9
8ProductmodulesmustsupportbothEnglishandGujarati.TheApplicationUserInterfacewillbeEnglishandGujarati.InputlanguagewillbeEnglishhoweverUIandreportswillbebothEnglishandGujarati.BudgetspeechandpublicationreportshouldbeenteredinbothGujaratiandEnglish.ForGujaratitypingUnicodestandard(shrutifont)shallbeused.ThenumberofsystemshouldautomaticallygeneratefromEnglishtoGujarati.
PresentlyourCOTSisunabletosupportGujarati‐itsupportsHindi.ItcanbeenhancedtosupportGujaratithroughtools.ButthenumeralswillalwaysbeinEnglish.Isthatacceptable?
No.Theapplicationshouldbebilingual.ItshouldsupportbothEnglishandGujarati.
38 3.8.1/99 99, Completesourcecodeisexpectedaspartofdocumentation.
PresumeforCOTSproduct,thesourcecodewillberequiredonlyforadditionalcustomeffortandnotforthewholeproduct.Pleaseconfirm
Acceptable.COTScodetoimplement.
39 8.1/117 117 ForinterpretationofanyclauseintheRFPorcontract,theinterpretationoftheFinanceDept.willbefinalandbindingonSI
Canthisnotberewordedandmadeasmutualconsent?
Notacceptable.
40 8.2/117 117 TheFinanceDept.willallocatework/assignmenttotheSI.
ShouldthisnotbelefttotheSPtodecideonworkallocationconsideringthatit'sFixedpriceprojectandSIwouldknowbesttoallocateworkwithinit'steam?
No.ItwillbeSI'sresponsibilitytoallocateresourcestoFinanceDepartment.
41 5.2/108 108 PaymentTerms– 60%ondeliveryofpaperlicenses,20%onsuccessfulinstallation,andtherest20%oncompletionof3monthsoffinalgoliveandbugfixing
Needtodefinepaperlicenses,alsoneedsupportfromGILtorelease100%oninstallationasthisneedstobepaidtotheOEM/COTSvendor
Asabove
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S.No
SectionNo&ClauseNo
PageNo OriginalClause Queryraised ClarificationbyFD/GIL
42 5.3.1/109 109 TheFD/GILshallcertifyactualimplementation WhileFD/GILshallcertifyactualimplementation,thedecisiononcompletionofmilestone/workdonesuccessfullyneedstodeterminedmutually
NoChange.AsperRFP.
43 6.2.1/111 111 APenaltyof0.5%ofcontractvalueofrespectivemilestoneofSoftwareApplicationperweekdelaysubjecttomaximum5%.Softwareaudit/certificationshallbecarriedoutatthesolediscretionofFDforcertifyingtheperformanceoftheapplicationagainstthetargetperformancemetrics.
Thiswillneedtobediscussedwithserviceproviderforthereasonsandjustificationofdelay,thenonlythesamecanbeapplicable
NoChange.AsperRFP.
44 6.2.2 OperationalRelatedPenalty: ProductAvailabilityDowntimerequiredformaintenance,newinitiativesundertakenbyTSPorforPerformanceenhancementmeasuresshallnotbeconsideredwhilecalculatingproductavailability.Allmajormaintenanceshallbecarriedoutinaplannedmannerafterannouncingitacrosstheplatform.Uptimerequiredis99.7%.Penaltychargedwillbe:INR1,00,000forevery10hoursofdowntimeatastretchorinpartsonaquarterlybasis.AndINR80,000foreverysubsequenthourofdowntimeatastretchorinpartsfortotaldowntimemorethan10hoursonaquarterlybasis.
Thiswillneedtobediscussedwithserviceproviderforthereasonsandjustificationofdelay,thenonlythesamecanbeapplicable
NoChange.AsperRFP.
45 Page14andpara13
BiddershouldhavedemonstrableexpertiseandexperienceinprovidingandcustomizingCOTS.Thebiddermusthaveimplemented&operationalizedsuchCOTSbased3projectsof12croreor2projectsof15croresor1projectof24croreinlast5years
PleaseclarifyisthisexperiencerequirmentontheproposedCOTSproductoranyotherCOTSproduct?
AnyCOTSprductwithFinancerelatedmodulesexperience
46 Gene FunctionalRequirments Isthereanycompliancetobefilled Wheneverformatisgiven
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S.No
SectionNo&ClauseNo
PageNo OriginalClause Queryraised ClarificationbyFD/GIL
ral infortheFunctionalrequirmentsspecifictionsandifso,whatistheformatinwhichthesameneedstobefilledin?
bidderhastogivethecomplianceinparticularformat.Wheneverformatisnotgiven,biddermaygivethecomplianceintheirownformat.
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UnderFinancialDataWarehousemodule‐InsuranceModulehasbeenmnetioned.
TheInsurancemodulerequirementisonlyfromReportingpurposeortransactionprocessingisalsoexpected.RequestyoutopleasecheckanddecidewhethertheScopeofInsurancecanbeexcludedfromthisRFPastherequirementsandscopeofinsurancemayitslefbeconstruedasaseparatepoject.
Bothreportingandtransaction.AsperRFP.
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Theproposedsolutionshouldbeonopenstandardandcompatiblewithothertechnology.Sothat,thereshouldnotbeanyproprietary/OEMlockinsituationduringthe8yearsofO&MperiodexcludingCOTS,BI,OSandDB.
RequestyoutopleaseclarifythisclauseisNotapplicableforCOTSSolution,BI,OperatingsystemDatabase.
AsperRFP.Itisalreadycovey.
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2.Payroll&EmployeeDatabase•SystemwillhaveprovisiontocollectemployeedatafromDDOlevelandHODlevelandprovideMISandDSSreportsforhighdepartment.•SystemwillhavevariousstackholdersfordatacollectionandvalidationlikeDDO,HODDepartmentFinanceDepartmentThesestackholders‘rolesareasperbelow.
WiththeSAPHRSolutionsarealreadydeployedthroughSATHIApplication,pleaseclarify,whethertheEmployeedatabase,Payrollcomputation,ReiembusementsshouldbehandledhereaswellorwewilljustgettheprocessedfilefromSATHIandmakepaymentshereinthisIFMSsystem.
AsRFP.
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S.No
SectionNo&ClauseNo
PageNo OriginalClause Queryraised ClarificationbyFD/GIL
50 Pageno35
•BusinessIntelligence,AnalyticsandReportingSolutiona)TheDepartmentreceivesandanalyzesalargevolumeofdatasuchasEmployees,Pensioners,Budgetforecasting,investments,debts,payments,receipts,etc.
CanyoupleaseletusknowthenumberofuserswhowillbeusingthisBusinessIntelligence,AnalyticsandReportingSolution?PleaseincludeTheproposedBItoolsandreportingsolutionshouldbelistedinanyquadrantofanyofthelastthreeyearsofGartner/Forresterreport,sinceDatabasehasalsobeenincorporatedwithsimilarlistinginGartner/Forresterreportinanyquadrant.
1.Asabove.2.Nochange.
51 Page139
IncaseofCOTSProduct(ERPSolution)costofproductfor30000users
CanyoupleaseletusknowthenumberofusersforthefollowingprimarilyfromHWSizingperspective.UserswhowillbeusingthePlanningandBudgetingsolution;UserswhowillbeusingCoreFinancesolutionforPayments,Receipts;DebtManagement;WaysandMeansmanagement;UserswhowillbeusingforPensionprocessingandInsuranceandAuditManagement;NoofPensionerswhosepaymentstobeprocessed;OthercategoryofUsersnotlistedabove.
Sr No Module Name
Number of User
1 Grant Distribution 843
2
Online Bill Processing (OBP) 11515
3 Treasury Bill Processing (TBP) 1142
4 PAO MLA Bills 1
5
Expenditure and Receipt Accounting (ERA) 1197
6 Earnest Money Deposit (EMD) 614
7
Personal Deposit and Personal Ledger Account (PDPLA) 1261
8 Stamp Processing 413
9 Cheque Inventory (CI) 416
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10 Letter of Credit (LC) 1425
11 Employee Census 5084
12 Pension Payment (PPO) 1052
13 Pay Fixationv (PF) 12052
14 DPPF‐GPF 31
15 DPPF‐HBA/MCA 25
16 DPPF‐NPS 30
17 DPPF‐PP 217
18 LF‐PP 126
19 LF‐MPR 2
20 LF‐PVU 160
21
Pay Verification Unit (PVU) ‐ Central 19
22
Debt Management Office (DMO) 5
23 Cyber Treasury Portal (CTP) 31
24 DSS/MIS 5068
Total 42729 52 119 8.10.2.ForCOTSProductthefullIPRofthe
customized/developedsolutionforthisprojectshallrestwiththeFDexcepttheCOTS,BI,OSandDB.IncrementalIPRwillbecreatedduringtheDevelopmentprocesswhichwillbesincepaidforbyGovt.ofGujarat;hencesuchIPRwillrestinGovernmentofGujarat.IncaseofCOTSProductthestateGovernmenthasrighttoretaincustomizationlayerandshouldtheagreementwithserviceproviderandtofurtherdevelop.Therefore,Governmentof
Wewillnotbeabletoaccommodatethisclausepleasenotetheproduct/servicesinvolvedbelongtoSAP,furtherifthereisanydeveloping/customizingthesameistomeetthescopeoftheworkandnootherintent.Hence,anySAPmaterials,andallIntellectualPropertyRightsembodiedtherein,shallbethesoleandexclusive
NoChange.AsperRFP.
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GujaratwillholdIPRofthecustomizedCOTSsolution.Thesamewouldbeapplicabletocopyrights.TheTSPshallsignany/allthedocumentsinthisregardandwillgetnecessaryundertakingtothiseffectfromtheCOTSOEM.TheGujaratGovernmentfurtherintendsusecustomizedCOTSbacktotheCOTSOEMtoenableittouseinGovernmentorganizationsinotherStatesorinorganizationsinGovernmentofIndia.TheCOTSOEMwillhavetoagreetothisarrangementandwherever,theCOTSOEMusesGovt.ofGujaratcustomizedCOTSsolutionorgetsadditionalprojectsofDepartmentofElectronics&IT,Govt.ofIndiaoranyotherstategovernment,itwillhavetopaytoGovernmentofGujaratalicensefee/accessfee/sharingfee/royaltyof20%ofprojectfeescollectedtowardsthecustomizedsolution(Licensefeescollectedtowardsdatabaselicenses,OperatingSystemlicenses,COTSwillnotbeincludedforsharing)fromthetenderingauthorityortheTSP(TotalSolutionProvider)isincluded)ofsuchprojects.Atthetimeofawardingcontract,authorizedrepresentativeofCOTSOEMwillhavetosignaseparatecontractagreementtosuchanextentwithGovt.ofGujarat.TheTSPhastogetsuchanundertakingfromtheOEMatthetimeoffilingthisbidandhandoverthesourcecode,Metadatadetailsetc.totheFinanceDepartmentatdifferentstagesofcustomizationandbeforereleaseoffinalpaymentoncompletionoftrainingandrolloutofsoftware.
propertyofSAP,SAPSE(theparentcompanyofSAP)oritsortheirlicensors.ExceptfortherightssetforthintheSAPSOFTWARELICENSEANDSUPPORTAGREEMENTGeneralTermsandConditions,LicenseeisnotpermittedtomodifyorotherwisemakederivativeworksoftheSoftwareorotherSAPMaterials.AlsoforIFMSprojectssinceSAPwillbidthroughtheirSIlicensefee/accessfee/sharingfee/royaltyof20%ofprojectfeeswillnotbeapplicable.ThisisonlyapplicabletoSIwhogetthisIFMSprojectandreplicatethesameinotherdepartments,oranyotherGovt.Entityprovidedtheyagree.
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53 119 8.10.3.TheFinanceDepartmentshallhavetheunrestrictedrighttodeployoruseNewIFMSapplicationsoftwareandthedocumentationrelatedthereto,inanyGujaratstategovernmentdepartment,atnocosttoclient.
RequestedtopleasespecifyexactnosofusersgoingtousethisIFMSapplicationapartfromFinancedepartment.
Biddermayenvisagedbasedonexistingusersandprovisionedfornext8year.
54 91 Currently,Govt.ofGujaratisinprocessofSelectionofAgencyforSupply,Installation,CommissioningandSupportofCloudEnabledInfrastructureatGSDC,GandhinagaronbehalfofDepartmentofScience&Technology,GovernmentofGujarat(RFPNO.:GIL\DST\SDC_Cloud\2016‐17dated24.03.2017)whichisavailableonhttps://gil.gujarat.gov.in/tendercms/TenderDocs/201722118593593.pdfTheexistinginfrastructureandfutureenvironmentdetailsisavailableintheRFP.TheNewIFMSsolutionwillbehostedonthiscloudinfrastructure.Forstorage,EMCVMA200Kstoragewillbeprovided.
HWprovisioningasrequiredfortheimplementation‐HANAapplianceswillbeprovidedaspartofthisinfra‐structure‐Pleaseclarify.AlsopleaseclarifywhetherthecurrentinfrastrucureprovidedatGclouddatacentreofCiscoarescalableandHANAcertifiedornotandifrequiredbySAPwhetherthiswouldbescalableornot.SecondlypleaseclarifywhethertheoperatingSystemrequiredtorunSAPapplicationswillbeprovidedbyFinancedepartmentornotorwhetheritwillberesponsibilityofSI.
AsperRFP
55 93 DocumentManagementSystem:InagovernmentapplicationlikeIFMS,itmustdealwithlotsofdocuments&contentsacrossvarioussectionoftheoverallIFMSapplication.Henceitisnotjusttheholdingthecontentatoneplace,butitisalsohoweffectivelythecompletemanagementofenterprisecontentfromitscaptureanddisposition.Thus,deliveringcontextualinformationtobusinessstakeholdersforimprovedcollaboration,smarterdecisionmakingandenhancedcustomersatisfactionisofprimeimportance.
PleaseclarifythenumberofuserswhowillbeusingthisDMSsystem?Pleasealsoclarifyathirdpartyproductcanbeusedforthispurpose?
AllusersofIFMS.TheDMSshouldbeasperstandardmentionedintheRFP.Biddermayusedthethirdpartyproduct.However,theentireresponsibilityincludingimplementation,integration,upgrade,updateswillbeliewithbidders.
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56 37 TheproposeddatabaseshouldbelistedinanyquadrantofanyoflastthreeyearsofGartnerreport.Thedatashouldbestoredinminimum128bitencryptionmechanism.Theusercredentialshouldalsobestoredindatabaseinencryptedformat
Requested to please amend theclause as under.The proposeddatabase should be listed in anyquadrantofanyoflastthreeyearsof Gartner/Forrester report. Thedatashouldbestoredinminimum128 bit encryption mechanism.Theusercredentialshouldalsobestored in database in encryptedformat
The proposed databaseshould be listed in latestreportofGartner/Forester.The data should be storedin minimum 128 bitencryptionmechanism.Theusercredentialshouldalsobe stored in database inencryptedformat.
57 95 Aftercompletionof8yearsandatthetimeofhandover‐takeover,SPhastoprovidetheapplicationwithlatesttechnologyversion,updateandupgrades.
ItisalsomandatoryforbothCOTSandBespokesolutionwithin8yearstimeframealsoSP/SIneedstoprovidedetailsontechnicalupgrades,versionupgradeandupdatesalso.Thisshouldnotbelimitedtothataftercompletionof8yearssupportandatthetimeofhandoveronlySPhastoprovideapplicationwithlatesttechnologyversion,updatesandupgradesasthiswillrestrictFinanceDepartmentandGILtogetthelatestversionoranyspecificupdatesreleasedduring08yeartimeframerelatedtoapplication,Databaseandanyotherplatformusedforthisproject.Bidderhastoprovidealllatestupdates,releasesontheproductgivenanditisuptoFDandGILtodecidewhethertoimplementornot.
ItwillbeapplicabletobothCOTSaswellasbespokedevelopment.
58 22 4.DatabaseExchangeFacility Pleaseexplaintherequirementandthefaciitiesexpected.
Itisinterface/integrationbetweentwosystemsforexchangedata.
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59 28 1)Integrationbetweenthetreasurysystemandthestakeholderdepartmentsforrealtimetransferofinformation.
Existingsystemsarerunninginwhichplatformandwhatareallthedbmsareinvolvedandwhatkindofdatatobetransferinrealtime.(example:files,images,databasetransactions)
ExistingIFMSPlatform:J2EE,DatabaseMySQL,InsuranceSolution:Database:Oracle10g.Frontend:JAVA.IWDMS:J2EE,Database:Oracle
60 97 SPshallberesponsibleformanagementofthedatabaseduringthecontractperiod.Whilerollingouttheproject,itisenvisagedthathistoricaldataofExistingIFMSwillbemigratedinNewIFMS.TheSPwillberesponsibleforcapturingthatdata.CurrentlythesizeofthedatabaseofexistingIFMSis1.8TBandCTPis73GB.
PleaseclarifythedatasizeoftheproposednewsystemDoesitrequireallhistorydatafromIFMS1.8TBandCTP73GBtobemigratedtothenewsystem?
IFMS2TBandCTP100GBInsurance5GBandIWDMSBudget1GBshouldbemigrated.
61 97 TheselectedServiceProviderisrequiredtomigratealltheexistingdataavailablewithDepartmentinthedigitizedformatoftheexistingapplications(IWDMS&IFMS,CTP,etc.)ifrequired,initscurrentdatabasetothenewsystemtobehostedatStateDataCentreatfreeofcost.Costfordatamigrationfromexistingapplicationshouldnotbeincludedinthepricebid.
IFMSandCTPdatasizesalreadygivenintheaboveclause.WhatisthedatasizeofIWDMS.ThescopeofthisRFPisonlyforIFMSandwhatisthelogicofdongDataMigrationofothersystemslikeIWDMSandCTPtothesystemtobehostedatStateDataCenterwithoutanycost?
TheCyberTreasuryPortalisapartofIFMSitself.Onlyitismaintainedinseparateserver.IWDMSapplicationiscontainbudgetrelateddata.Soonlythosebudgetrelateddataneedstobemigrated.
62 16 The bidder must get and present anundertaking duly signed by authorizedsignatory of the COTS OEM to convey OEM’sacceptancetothefollowingarrangement“TheCOTS OEM provider agrees to provide theadditional user licenses with followingconditions:Additional licenses shall beprovided at a discount to the quoted price inthis bid subject to following discountschedule:• 30000 user licenses: As per pricequoted in financial bid (The unit price of thesame will be calculated accordingly as: Unit
ThiswillbeapplicableasperstandardSAPEndUserlicenseagreement.Requestedtopleaseamendtheclauseaccordingly.Priceholdcannotbegivenformorethan03years.Requestedtopleasemodifytheclause.
NoChange.AsperRFP.
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SectionNo&ClauseNo
PageNo OriginalClause Queryraised ClarificationbyFD/GIL
Rate= Quoted Rate for 30,000 users/30000andsimilarmethodforcalculationofunitratefor ATS/AMC for 8 yearswill be applicable)•For purchase of additional licenses quantityfrom 30001 to 50000, bidder has to provide50% discount on unit quoted price onincremental quantity• For purchase ofadditional licenses quantity from 50,001 andabovebidderhas toprovide80%discountonunitquotedpriceonincrementalquantity
63 16 Besides the costofCOTS licenses, if thereareother items in the bid document which alsoattractcostsbasedonquantityofuserlicensesthenallsuchlicensesshallattractdiscountsasmentioned above in their lump sum onetimecostorintheirannuallicensingcosts.TheTSPshall give this undertaking in respect of suchquantities which are chargeable by him. Thediscount shall be computed against the pricequotedintheFinancialBidofthisRFP.Furtherthe quantity indicated above includes suchlicenses bought by other Governmentorganizations, inside and outside Gujarat,which go in for rapid roll out of IFMS eitherpursuant to an agreement with the state ofGujarat or pursuant to decision by theDepartmentofelectronicsandIT,Governmentof India underNational e‐GovernancePlan orunderanyotherschemeforrapidrollout.Thediscount shall apply on incremental quantityand not on the cumulative quantity. Suchundertaking will have to be taken from theOEM and to be submitted by the TSP alongwiththeBid.
Thisisnotacceptabletous.AnynewdepartmentoutsidefinancedepartmentGujaratwillbetreatedasnewentityforlicenseagreementandimplementation.Alluserlicensearegivenbasedonentitycreated.Allthefreshimplementationorrolloutofthelicenseswillbeconsideredasnewandseperatelicenseagreementonly.
NoChange.AsperRFP.
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64 19 The Finance Department shall have theunrestricted right todeployoruseNew IFMSapplication software and the documentationrelated thereto, in any Gujarat stategovernment department, at no cost to client.StateGovernmentmaychoosetocarryoutthecustomizationofthesoftware,aftertheexpiryof the post implementation support, by anywaytheywant.
ThiswillbeapplicableasperstandardSAPlicensingpolicyforwhichtheFinanceDepartmentisentitledto.Requestedtopleaseamendtheclause.Forthecustomizationpartafterpostimplementationsupportperiodof08years,respectiveSIhastogivebinding.
NoChange.AsperRFP.
65 31 •Pensionmodule PleaseletusknowwhetherthePensionmodulewillbecoveredntheSATHIorwillneedtobescpedunderthisproject.
PensionprocessingfromendtoendwillcarryoutinIFMS2.0.
66 132 ManufacturerauthorizationForm SAPwillprovideStandardMAFtoitsbiddingSI,otherdocumentationregardingwarranty,developmentcentre,sourcecodewillbegivenasSAPstandardOEMself‐certificationformat.Requestedtopleaseclarify.
AsperrevisedFormat.
67 72 PanchayatFinanceManagementSystem PleasespecifynosofPFMSuser,Village,TalukaandDistrictforbothPFMSapplicationsandBIuser
PFMSusers‐ approx‐8000users,BIusers‐approx‐43users.
68 132/133
DocumentationfromOEMforCOTS AnyotherspecificdocumentifrequiredbyFDwillbegivenbySAPonitsownSelfcertificationformatgivenby
Wheneverformatisgivenbidderhastogivethecomplianceinparticularformat.Wheneverformatisnotgiven,biddermaygivethecomplianceintheirownformat.
69 108 PaymentTermsonCOTSlicensesforERP,DBandOS,BItools
Requestedtoamendpaymenttermsclauseasunder:1)80%paymentofdeliveryofPaperlicenses2)10%paymenton
Asabove
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SectionNo&ClauseNo
PageNo OriginalClause Queryraised ClarificationbyFD/GIL
SuccessfulInstallation3)10%paymentoncompletionof03monthsoffinalgolive
70 3.2.2.ApproachofSPforadoptingtheSolution
33 BiddershouldhavetosubmittheproposeBillofMaterialforNewIFMSwithdetailsrequiredminimumnumberofCores,Memoryetcasapartoftechnicalbids.
Webelievethat,SIhastodohardwaresizingonlyanddepartmentwillproviderequiredhardware(Server,StorageBackupsolutionwithbackupsoftware,Firewall,SLB,NetworkDevices,Securitydevicesetc.)tohosttheapplicationatDCandDRsite.Pleaseconfirm.
Yes.ItwillbeprovidedbyGoG.
71 ThekeycomponentsofthescopeofworkoftheServiceProviderinclude
36 b)Procurement,commissioningandmaintenanceofanyenablinghardware,storage,systemsoftware,manpoweretc.fortheBIsolution.
IssupplyofHardwareforBIsolutionisinbidder’sscopeofwork?OritwillbeprovidedbydepartmentPleaseconfirm.
Yes.
72 3.3.Operation&MaintenanceSupport
91 Monitoring&ReportingServer/Systemperformance
Isbidderhastosupplylicenses(EMS)forMonitoring&ReportingServer/Systemperformance?
Department will providethe same. However, themonitoring has todonebyselectedbidder.
73 3.3.Operation&MaintenanceSupport
91 Monitoring&ReportingServer/Systemperformance
WhowillberesponsibleforserverOSinstallation,management&Administration?
BiddershallberesponsibleforserverOSinstallation,managementandadministration.
74 3.3.Operation
91 Monitoring&ReportingServer/Systemperformance
IsbidderhastosupplylicensesforBackupandrestorationofOS,
BackandrestorationsoftwareforDCwillbe
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SectionNo&ClauseNo
PageNo OriginalClause Queryraised ClarificationbyFD/GIL
&MaintenanceSupport‐PageNo91
ApplicationanddatabasesoftwareatDC&DRSite?
providedbydepartment.
75 3.3.Operation&MaintenanceSupport
SPbiddershallsetupcentralizedhelpdeskatFD(Gandhinagar)tologcomplaintsoftheusersandissuethelogticketnumberandcommunicatethecorrectivemeasure.Theservicemanagement/supportrequestmodule/toolshallbeprovidedbytheSP.SPshallprovideCustomersupportinterfacewithonline,telephoneandon‐sitesupport,andotherdeliverablesasdescribedbelow.ThespaceforhelpdeskfacilitywouldbeprovidedbyGovt.ofGujarat.
Webelievethat,ITinfra,TelephonelineandSpaceforHelpdeskwillbeprovidedbydepartment/Client.Pleaseconfirm.
Yes.Itwillbeprovidedbydepartment.
76 TechnicalDetails:
94 ·Portal&Mobileappconcurrentusers:ExpectedconcurrentusersonInternet&MobileappPortalAllGovt.employeesotherthanteacherswhoinvolvedinfinancialtransaction.oAllClass1&Class2employeesofStatePanchayatoAllusersofaccountingbranchofstategovt.officesoCitizenwhowillbepayingtogovt.treasuries
ForSizingofHardware, RequestyoutoprovideapproxtotalnoofusersandexpectedconcurrentusersforPortal&MobileAPP.
It cannot be envisaged.Bidderhas todoprovisionconsidering8yearsplan.
77 3.4.2.BiddershallproposetheOperationandMaintenanceteamfor
95 2.CentralSiteO&MTeam:SystemAdministrator,System/BusinessAnalyst,DBA,SecurityExpert,NetworkAdministrator,PortalExpert,BIExpertandMobilityExpertetc.withBE/MCA/PGinIThavingminimum4to6yearsofexperienceintheirrespectivefield.
PleaseconfirmtheworkinghourseofCentralSiteO&MTeamPleasedefinetheNumberofresourcesrequiredforsection3.4.2pointb,serialno2(CentralSiteO&MTeam:)IsbidderhastodeployanymanpoweratDRLocation?Pleaseconfirm.
Generally, it will be 10:00to 19:00. However inmonth of march it will be10:00to10:00withoutanyextra cost. In case of anycriticality it will beavailable as and whenrequired.
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projectasfollow(costofthesamehastomentioninfinancialbidpart6
78 General Digitalsignatureusers Kindlyprovidethenumber/countofdeptusersusingdigitalsignatures.Weunderstandthatthecertificateswillbegivenbythedepartmenthoweverthisinfoisrequiredandimportantforustoprovidecompleteendtoendsolution.Weneednumbers/countofdigsignatureusers.
Currently5000DSCareinuse.
79 General EMS Weunderstandthatthedepartmentwillprovideallthetool,dependentDB,dependentsoftware,middlewareandOStohosttheEMSsolution.Pleaseconfirm.
EMSsolutionisalreadyhostedinSDC.
80 General DR WeunderstandthatDRisatdelhi/Hyd.Pleaseconfirmifitiscloudenvorphysicalstandaloneinfra.
Cloudenvironmentwillbeprovided.
81 General HRMSandPayroll OurunderstandingisthatemployeedataandpayrollprocessingwillbedoneinHRMSsystem.WeneedtodevelopanewHRMSandPayrollSystemfortheforemployeesOTHERthanthose
AsperRFP.
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coveredbySATHIapplication.Pleaseconfirm.PleasedefinetheclearscopeofHRMSandPayrollfornewIFMS.
82 General HRMSandPayroll PleaseprovidethelistofallthemoduleswhichneedstobeimplementedunderHRMS
AsperRFP.
83 General HRMSandPayroll WhatwillbethetotalnoofemployeeswhowillbeaccessingthisnewHRMSsystem
Approx.15000userswillusepayrollmodule.Itmaybeincreasedinfuturealso.
84 General HRMSandPayroll Pleaseprovidethetotalnoofemployeesalongwiththelocationdetailswhowillbeaccessingthenewproposedpayroll.
Approx.15000userswillusepayrollmoduleacrossthestate.Itmayincreaseinfuturealso.
85 Pg46 DataentrymodulewhichneedstobedevelopedinNEWIFMSandpaybill,payfixation,paymentbills,disbursementwillbeprocessedthroughNEWIFMS.
Pleaseprovidethetotalnoofmodulesforwhichwejustneedstobuiltupdatacapturingscreensandnottheentireprocessflow.
Theentireprocessflowhastobedeveloped.
86 General Payroll Pleaseprovidethetotalnoofemployeesforwhomthepayrollbegeneratedfromthenewproposedsystem
Currently4.62lakhsemployeesareinGovt.Includingpanchayatandgrantinaidschoolandcurrently25000employeespayrollgeneratefromSATHI(currentHRMS).No.ofemployeesmayincreaseordecrease
87 General Payroll PleaseprovidetheconcurrencyfornewproposedHRMSandpayrollsystem
NonewHRMShastodevelop.AllthefunctionalitieswillbepartofIFMS2.0
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88 General Dev/testingenv Pleaseallowustododevelopmentandinternaltestingatoffshorelocation.IfnotallowedthenpleaseconfirmthatHW,SW,DevspacewillbeprovidedbyGovtfordevelopmentandinternaltesting.Weassumethatthedev/testinginfraincludesphysicalspace(toseatasmanypeopleasproposedbyus),furniture,locallan,connectivitytoSDC&DRsites,desktops,servers,database,operatingsystem,applicationserversoftwareetcrequiredforappdevandtestingwillbeprovidedbydepartment.Pleaseconfirm.
1. No offshoredevelopment.2. Only physical space,furniture, Local LAN,connectivity to DC & DRsite, desktop, servers areprovided by department.The software like OS,database should bebrought by the selectedbidder.
89 4.1AcceptanceCriteria
AcceptanceCriteria StandardprovisionfordeemedacceptancemustbeincludedtoincludedeemedacceptanceineventtheFDdoesnotprovideacceptancecertificateoncompletionofUATorstartsusingthedeliverablesinliveenvironmentbeforebeingaccepted.Anycostofreworkingshallbebornebythebidderifthedefectattributabletothebidder.
NoChange.AsperRFP.
90 5.2PaymentTerms
PaymentTerms BidderstandardpaymenttermswhichareCorporateFinancemandatemustbeincluded.Allpaymentsdueformorethecreditperiod(30days)willattractaninterestattherateof2%per
NoChange.AsperRFP.
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SectionNo&ClauseNo
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month.BidderalsoreservestherighttowithholdtheprovisionofservicestillsuchtimeallthepaymentsduetoitunderthecontracthavebeenmadebytheFD.
91 6.2.2.PenaltyCalculations
PenaltyCalculations Overallpenaltycapforbreachofallapplicableservicelevels(operational,developmental)shouldbecappedat1%ofthetotalcontractvalue.
NoChange.AsperRFP.
92 6.2.2.PenaltyCalculations
PenaltyCalculations Oursubmissionisthatifthedelayduringimplementationphaseissolelyandentirelyattributabletobidder,theLD/penaltybecappedat0.5%ofthecostofundeliveredgoodsandservicesperweek,notexceeding10%ofthevalueoftheundeliveredgoodsandservices.
NoChange.AsperRFP.
93 6.2.2.PenaltyCalculations
PenaltyCalculations Bidderwouldliketofurthersubmitthatitshallnotbeliableforanypenaltiesiftheperformanceordelayissuesisreasonsbeyondthebidder’scontrol.
NoChange.AsperRFP.
94 6.2.2.PenaltyCalculations
PenaltyCalculations Acoupleofmorestandardexceptionstouptimeshouldbeincluded.(a)TimelostduetodamageormalfunctioninthesystemoranyunitsthereofduetocausesattributabletoFDsuchasattachmentofadditionaldevices,makingalterationtothesystem,maintenanceofthesystem,etc.withoutthebidder’sconsentand/
DelaywhichisnotattributabletoSP,willnotbeconsidered.
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orfailuretomaintainthesiteasrequiredbythebidder;(b)thebiddermayalsorequesttheFDforashutdownformaintenancepurpose,whichrequestwillnotbedelayedordeniedunreasonablybytheFD;(c)Timetakenforbootingthesystem;(d)Timelostduetounavailabilityoflinks.
95 8.10‐IntellectualPropertyRights
IntellectualPropertyRights ‐OnlysourcecodeoftheportionofthesolutioncustomizedexclusivelyandspecificallyfortheFD,andassociateddocumentation,shallbetransferredtotheFD.
NoChange.AsperRFP.
96 8.10.1 Theserviceproviderisadvisednottobringanysoftwareasbaselayerforfuturedevelopmentasasolution.FinalsolutionIPRwillbesoleandexclusivepropertyofdepartment,expectBItools,OSandDB.ServiceProviderwillhavenoclaimtoanybaselayeroranyothercomponent.InbespokedevelopmentaswellasCOTSproducttheFinanceDepartmentshallhavefullrightsofsharingsourcecodewithGujaratStateGovernmentDepartments/Boards/Corporations./PSUsorotherGujarat’sStateGovernementEntity.IncaseofbiddernotofferingtheCOTS(ERPSolution),thanthebidderhasalsototransfersourcecodesodevelopedfortheIFMSprojecttoGovernmentofGujarat.Thesourcecode,fullydocumentedforitsarchitecturewillbeexclusivepropertyoftheGovernmentofGujaratandthebidderwillhavenorighttouseitanywhereelsewithoutpriorapprovalofthe
IfwearedeployingBidderproprietarysolution/framework,neithercanthesource‐codebehandedovertothecustomer,norcantheFDhavefullrightstomodify.Alicenseagreementwillbeexecutedwiththecustomerwhichwillgovernthetermsofsuchlicensing.
NoChange.AsperRFP.
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GovernmentofGujaratthroughtheFinanceDepartment.IfGovernmentofGujaratallowstothebiddertheuseofthissourcecodethenitwilltake20%ofthecostofapplicationdevelopmentforthesubsequentprojectsasRoyaltyfee.ConsideringtherightsofgovernmentofGujaratoverthesourcecode,thebidderisspecificallydirectednottouseanyproprietarylayereitherofitsownownershiporofownershipofotherswiththesourcecodetodeliverthesolutionfortheIFMSproject.
97 8.10.2‐T TheGujaratGovernmentfurtherintendsusecustomizedCOTSbacktotheCOTSOEMtoenableittouseinGovernmentorganizationsinotherStatesorinorganizationsinGovernmentofIndia.TheCOTSOEMwillhavetoagreetothisarrangementandwherever,theCOTSOEMusesGovt.ofGujaratcustomizedCOTSsolutionorgetsadditionalprojectsofDepartmentofElectronics&IT,Govt.ofIndiaoranyotherstategovernment,itwillhavetopaytoGovernmentofGujaratalicensefee/accessfee/sharingfee/royaltyof20%ofprojectfeescollectedtowardsthecustomizedsolution(Licensefeescollectedtowardsdatabaselicenses,OperatingSystemlicenses,COTSwillnotbeincludedforsharing)fromthetenderingauthorityortheTSP(TotalSolutionProvider)isincluded)ofsuchprojects.
BidderInternal:Plsthoroughlycheckfeasibilityandacceptabilityofthearrangement.IfdeployingthirdpartyCOTS,plsensureback‐to‐backcommitmentsfromtheOEM.
Ok.
98 8.10.4 Standardexceptionstobidder’sobligationtoindemnifyagainstthird‐partyclaimsofIPinfringementmustbeincluded.
NoChange.AsperRFP.
99 8.10.6 Patches,updates,releasesshall NoChange.AsperRFP.
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freeofcostonlyifavailablesofromOEM.Else,thecostasadvisedbyOEMwillhavetobebornebytheFD.
100 8.11Inspection/Testing
ReasonableaccessshallbeprovidedtotheFDor,itsrepresentatives/nominatedagencytothebidder’slocations,facilitiesandmaterialstotheextentrelevanttotheservicesunderthecontractandprovidedthatFDanditsnominatedagenciesaccordappropriatetreatmenttothebidderconfidentialandproprietaryinformation.TheFDshallensurethatnominatedthirdauditageny/ciesorexaminersarenotdirectcompetitor/softhebidder.
Ok.FDwilltakecareofit.
101 8.11.2(e) Deemedacceptanceprovisionassubmittedabovewillbeapplicable.
NoChange.AsperRFP.102 8.13
Suspension
Breachshouldbeofmaterialobligations.
NoChange.AsperRFP.
103 8.14Termination8.14.1
Terminationbydefaultmaybeinvokedwith30days’noticeforfailingtoperform“material/fundamental”obligationsduetoreasonssolelyandentirelyattributabletothebidder,witha30daysperiodtocure/remedysuchbreach.
Asperanswerofqueryno.107
104 8.14.2 OnterminationforconvenienceatFD’soption,itissubmittedthatareasonablecompensationtomeet
NoChange.AsperRFP.
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bidder’sagreedcommitmentsshouldbemadebyFD.
105 8.14.3 Iftheanyriskpurchaseisinitiatedduetothereasonssolelyandentirelyattributabletothebidder,biddershallbeliableforexcessamountsupto10%ofthevalueoftheundeliveredgoodsandservices.
NoChange.AsperRFP.
106 8.14.5and8.14.7
“Satisfactory”isasubjectiveterm.Inanyeventoftermination,FDshallbeobligatedtopayforallservicesrenderedbythebidder,andtowardsreimbursableexpenses,uptotheeffectivedateoftermination.
NoChange.AsperRFP.
107 8.15TerminationforDefault
Terminationbydefaultmaybeinvokedwith30days’noticeforfailingtoperformmaterial/fundamental”obligationsduetoreasonssolelyandentirelyattributabletothebidder,witha30daysperiodtocure/remedysuchbreach.
(a)TheagreementmaywithoutprejudicetoanyotherremedyforbranchofAgreement,bythirty(30)daysadvancewrittennoticeofdefaultprecededby30days’notice,senttothebreaching/defaultingSPbeterminated,inwholeorpart;(i)ifSPfailstodeliverduetoreasonsentirelyattributabletoSPanyoralloftheserviceswithintheperiodsspecifiedintheRFP,orwithinanyextensionthereofgrantedbyFDorifSPfailstoperformanyother
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S.No
SectionNo&ClauseNo
PageNo OriginalClause Queryraised ClarificationbyFD/GIL
obligation(s)undertheAgreementduetoreasonssolelyandentirelyattributabletoSP,andifthebreachcontinuesevenafterthenoticeofthirtydaysgivenbytheFDtoSPtoremedythebreach.(ii)BytheFD,inthejudgmentoftheFD,SPhasengagedincorruptorfraudulentpracticesincompetingfororinexecutingtheproject.
108 8.25LimitationofLiability
The entire liability of the bidder shall belimitedtoMaximum(Limitationofliability)=Paymentmadetothebidderandexplicitlyexclude all direct, indirect and consequentiallossesimpact,etc.totheDepartmentexceptasmaybedeterminedbycourtsoflawundertheapplicablelawandawardedafterfollowingthedueprocessoflaw.
Foravoidanceofdoubt:‐ Bidder’aggregateliabilityshallbesubjecttoanoveralllimitofthefeespaidbytheFDtothebidderinthe12monthperiodprecedingthedateonwhichtheclaimarose‐Neitherpartyshallbeliabletotheotherforanyspecial,indirect,incidental,consequential,exemplaryorpunitivedamagesoranylossofprofitorrevenuearisingunderorinconnectionwiththecontract,evenifsuchotherpartyhasbeenadvisedofthepossibilityofsuchdamages.
Innoeventshalldepartmentliableforanyindirect,incidental,special,consequential,relianceorcoverdamage,lossofprofits,revenue,dateorinrespectofallsuits,actions,losses,expenses(includingbutnotlimitedtolegalfeesandcostsofdefenceandanyTaxthereon)incurredbybidder.However,innoeventthetotalliabilityofbidderundertheprojectexceedthetotalfeesreceivedbybidderfromtheClientunderthisproject,asofthedatesuchliabilityarose.
109 8.27Maintena
Standardwarrantydisclaimershallbeincluded.
NoChange.AsperRFP.
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S.No
SectionNo&ClauseNo
PageNo OriginalClause Queryraised ClarificationbyFD/GIL
nceserviceincludingWarrantySupport
110 8.28TaxesandDuties
Allthefeespayabletothebidderareexclusiveofanysales,useandvalueaddedtax,servicetaxGST,ortaxesofsimilarnature.anysuchtaxeschargedthereonbyanyApplicablejurisdiction,wheresuchtaxesareApplicable,FDshallberesponsibletopayandreimbursesuppliertheamountofsuchtaxes.Eachpartyisresponsibleforitsownincometaxesandcorporatetaxes.anyrevision(upwardordownward)oftheApplicabletaxesandlevies(includingintroductionofnewtaxesandlevies)shallbebornebytheFD.
Accepted.ThetaxeswillbeapplicableextraasperGovt.rule.
111 9.8FormVIII–EarnestMoneyDeposit/BidSecurityintheformofBankGuaranteeFormat
ThisEMDFormatdoesnothavethestandardclausewhichisinsisteduponbyallbanks.Needtoaddasgivenhereunder:Notwithstandinganythingcontainedhereinabove‐OurliabilityunderthisbankguaranteeshallnotexceedRs______/‐(Rupees________________only).‐Thisbankguaranteeshallbevalidupto‐‐‐‐‐‐‐‐‐‐‐Weareliabletopaytheguaranteedamountoranypartthereofunderthisbankguaranteeonlyifyouserveuponusawritten
AsperFDGR
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S.No
SectionNo&ClauseNo
PageNo OriginalClause Queryraised ClarificationbyFD/GIL
claimordemand(andwhichshouldbereceivedbyus),onorbefore‐‐‐‐‐‐‐‐‐‐before14.30hours(IndianStandardTime)whereafteritceasestobeineffectinallrespectswhetherornottheoriginalbankguaranteeisreturnedtous.
112 9.9FORMIX‐PerformanceBankGuarantee
NeedtoaddtheclauseasundermandatedbyBidderFinance:ThisBankGuaranteeissuedby____________________Bank,onbehalfofBidderinfavoroftheFDisinrespectofanewContractdated________________.Ascommunicatedby,onthedateofexecutionofthisBankGuaranteeanamountofRupees______________(Rupees______________________________only)isoutstandingandpayabletoBidderbytheFD,inrespectofperviouscontractsbetweenBidderandFD.AscommunicatedbyBidderonthedateofexecutionofthisBankGuarantee,therearenooutstandingdisputesrelatedtoanyperviouscontractsbetweenBidderandFD.
AsperFDGRmentionedinRFP.
113 General Newclauseproposed:Third‐PartyComponents
Provisionforthird‐partymaterialswhichneedtobeormaybeprocuredadditionallybytheFDandtheirlicensingtermsshouldbeincluded.
AsperRFP.
114 General Newclauseproposed:Bidder’sPre‐existingIntellectualProperty
Detailedprovisionforownershipofbidder’spre‐existingintellectual
NoChange.AsperRFP.
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SectionNo&ClauseNo
PageNo OriginalClause Queryraised ClarificationbyFD/GIL
propertymustbeincluded.115 General Newclauseproposed:FD’sobligationto
indemnifyFD’sobligationtoindemnifythebidderonclaimsofinfringementarisingfromFD‐providedcontent/materialshouldbeincluded.
NoChange.AsperRFP.
116 General Newclauseproposed:TerminationbyBidderfordefaultbyFD
Thebiddermayterminatethecontractbyservingawrittennoticeof30daystotheFD,intheeventofanynon‐paymentofanysumwhichisdueandpayabletothebidderfortheservicesalreadyrendered,beyondthecreditperiodstatedintheinvoiceandifsuchdefaultisnotcuredwithinthecureperiodof30daysstatedinthenoticeoftermination.
NoChange.AsperRFP.
117 General Newclauseproposed:LimitationofLiability ThebiddershallbeexcusedandnotbeliableorresponsibleforanydelayorfailuretoperformtheservicesorfailureoftheservicesunderthecontractifsuchdelayorfailureisbeduetoreasonsattributabletotheFD,thirdpartyserviceprovidersorreasonsbeyondthereasonablecontrolofthebidder.Thebiddershalltakesuchactionsasmaybenecessarytocorrectorremedythefailuresordelays,andshallbeentitledtoinvoicetheFDforadditionalcostsincurredinconnectionwithcorrectionorremedyasaboveontermsagreedupon.
NoChange.AsperRFP.
118 General Newclauseproposed:Non‐exclusivity Standardnon‐exclusivityprovision NoChange.AsperRFP.
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S.No
SectionNo&ClauseNo
PageNo OriginalClause Queryraised ClarificationbyFD/GIL
mustbeadded.119 General Newclauseproposed:EmployeeNon‐
SolicitationEmployeenon‐solicitationclausemustbeincorporated.
NoChange.AsperRFP.120 General Newclauseproposed:EntireAgreement Entireagreementprovisionbe
incorporated.NoChange.AsperRFP.
121 General Newclauseproposed:EntireAgreement Further,needtoinclude:TotheextentpermittedbyApplicableLaw,apartyisnotliabletoanotherpartyincontractortortorinanyotherwayforarepresentationorwarrantythatisnotsetoutinthecontract.
NoChange.AsperRFP.
122 General Newclauseproposed:Confidentiality EitheramutualNDAshouldbeexecutedoranexhaustiveconfidentialityclause,withstandardexceptions,mustbeincludedinthecontract.Theconfidentialityobligationsofthepartiesshallextendforthetermofthecontractandforaperiodoftwo(2)yearsfromtheexpiration/terminationofthesame.
NoChange.AsperRFP.
123 5.2PaymentTerms;Sl#4
ATS&AMCofCOTSfor8years‐Lineitem6andCostofAMC/ATSofOS,DatabaseLicenses,BIToolsandotherreadymadesoftwarerequiredtoruntheapplicationlineitem7
Paymenttermsonimplementation(18monthsduration)‐Couldyoupleaseletusknowinwhichquarterthesepaymentmilestonesfallandthe%ineachquarter?
TheATS&AMCpaymentwillbereleaseyearlyfromthedateofGo‐Live
124 Section3.2.2ApproachofSPforadoptingtheSolution–Page31
Ineachphase,theServiceprovidershalltakeformalapprovaloftheDepartmentfordeliverables(includingdocumentation);onlythenshouldtheselectedserviceprovidercommencewiththenextphase
Pleaseclarify:1.Whethertherewouldbeany3rdpartyconsultantswhowillapprovethecompletionofphase2.Approximatetimelineswithinwhichtheapprovalwouldbeprovided3.Whethertherewouldbeany
1.itwillbediscretionoffinancedepartment.2.AsperRFP.3.No.
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S.No
SectionNo&ClauseNo
PageNo OriginalClause Queryraised ClarificationbyFD/GIL
deemedapprovaliftheapprovaldoesnotcomethroughaftersubmissionofdeliverablesbytheserviceprovider
125 Section–FunctionalRequirements–InterfacewithAG–Page56
OnlineApprovaloftransferentriessubmittedbyControllingofficers
Plclarity:1.WhetherAGwouldbedirectuseroftheNewIFMSsystem2.Ortheapprovalwillbeaofflineactivity
Yes
126 FunctionalRequirements–Page57
Interfacewithallthefutureonlinepaymentsystemthroughweb,mobileetc.
Requesttoelaborateonthispoint.Pleaseclarify:1.Whethermobileappisaskedforinthiscase
Yes.AtpresentGoGenvisizedtogivefacilitytotaxpayer.Infuture,forotherpaymentsmobileappcanbeused.
127 FunctionalRequirement–Page57
InterfacewithWorksManagementofRoadandBuildingDepartment
Pleaseclarify:1.Whatkindofinterfacingisexpectedisnotclear.2.WhetherRoadandBuildingdepartmentalreadyhassomelegacyapplicationwithwhichnewIFMSapplicationisexpectedtointerface.Thereisnoclarityinthispoint.Plelaborate
ItisrequiredtointegratewithWMSsoftwareofR&BdepartmentandinfuturesoftwarewillbeimplementedinR&BandNarmada,WaterResources,WatersuppyandKalpsardepartment.
128 Section3.4DevelopmentandO&MTeam–Page95
DuringoperationandMaintenanceperiodbiddersareexpectedtocarryoutanyno.ofchangerequestthatisrequiredduetochangeinfunctionalities,Act,Rule,GRetc
Thisshouldbemodified.8periodofmaintenanceshouldbereducedto5years.AlsochangeowingtochangeinfunctionalityshouldbetreatedaspaidChangeRequest.
NoChange.AsperRFP.
129 Section3.8.1
UserRequirementspecificationdocumentsforalltheselectedprocesses.
Pleaseclarify:1.Thereshouldberequirementof
NoChange.As perRFP.
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S.No
SectionNo&ClauseNo
PageNo OriginalClause Queryraised ClarificationbyFD/GIL
Documentation
SystemRequirementSpecification(SRS)document
onlySystemSpecificationRequirementdocumentfordocumentingthefunctionalspecification.ThereshouldbenorequirementofbothSRSandURS
130 Section3.8.2ChangeManagement–Training
General Pleaseclarify:1.Approximatenoofdaystrainingforeachcategoryoftrainees2.Approximatebatchsizeforthetraining3.Willthetraininghavetodoneatasinglelocationorithastobedoneatthedifferentlocations4.Whetherthelogisticalsupportlikeconferencerooms,computersetc.willbeprovidedbycustomer.
1AsperRFP.2.batchsizewillvaryfromdistricttodistrictandofficetooffice.3.AsperRFP.3.AtstateheadquaterGandhinagarandDistrictHeadquater4.Yes
131 3.2.2ApproachofSPforadoptingthesolutionRFP:‐PageNo34
PaymentGatewayandSMSGateway IssupplyofPaymentGatewayandSMSGatewayareinbiddersscopeofwork?
Gatewayisprovided bythedepartment.Bidderhastodonecessaryintegration.
132 Section2,2.1.1
10 “ApplicableLaw”meansthelawsandanyotherinstrumentshavingforceoflawinIndiafromtimetotime.
Bidderrequestsmodification:‐“ApplicableLaw”meansthelawsandanyotherinstrumentshavingforceoflawinIndiafromtimetotimeandapplicabletothepartiesintheircapacityduringtheengagementperiod.
NoChange.AsperRFP.
133 Section2,2.1.18
10 IntellectualPropertyRights”meansanyandallcopyright,moralrights,trademark,patentandotherintellectualandproprietaryrights,titleandinterest,world‐wide,whethervested,
Bidderrequestsmodification:‐IntellectualPropertyRights”meansanyandallcopyright,moralrights,trademark,patentandother
NoChange.AsperRFP.
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S.No
SectionNo&ClauseNo
PageNo OriginalClause Queryraised ClarificationbyFD/GIL
contingentorfuture,includingwithoutlimitationalleconomicrightsandallexclusiverightstoreproduce,fix,adapt,modify,translate,create,derivativeworksform,manufacture,introduceintocirculation,publish,distribute,sell,license,sublicense,transfer,rent,lease,transmitorprovideaccesselectronically,broadcast,display,enterintocomputermemoryorotherwiseuseanyportionorcopyinwholeorinpart,inanyform,directlyorindirectly,ortoauthorizeorassignotherstodoso.
intellectualandproprietaryrights,titleandinterest,world‐wide,whethervested,contingentorfuture,includingwithoutlimitationalleconomicrightsandonlyforthesolepurposeofthisAgreement,allexclusiverightstoreproduce,fix,adapt,modify,translate,create,derivativeworksform,manufacture,introduceintocirculation,publish,distribute,sell,license,sublicense,transfer,rent,lease,transmitorprovideaccesselectronically,broadcast,display,enterintocomputermemoryorotherwiseuseanyportionorcopyinwholeorinpart,inanyform,directlyorindirectly,ortoauthorizeorassignotherstodoso.
134 Section2,2.5(9)
14 BiddershouldnotbeunderadeclarationofineligibilityforcorruptorfraudulentpracticesissuedbyGovernmentofIndiaorbyGovernmentofanyotherStateinIndiaorbyGovernmentofGujaratoranyofthePSUinthestateofGujaratinlast5yearsatthetimeofbidding.
Bidderrequestsmodification:‐BiddershouldnotbeunderadeclarationofineligibilityforcorruptorfraudulentpracticesissuedbyGovernmentofIndiaorbyGovernmentofanyotherStateinIndiaorbyGovernmentofGujaratoranyofthePSUinthestateofGujaratasonthedateofsubmissionofthebidinlast5yearsatthetimeofbidding.
NoChange.AsperRFP.
135 Section2,2.5(10)
14 Biddershouldnothaveviolated/infringedonanyIndianorforeigntrademark,patent,registereddesignorotherintellectual
Bidderrequestsmodification:‐Biddershouldnothaveviolated/infringedonanyIndianorforeign
NoChange.AsperRFP.
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S.No
SectionNo&ClauseNo
PageNo OriginalClause Queryraised ClarificationbyFD/GIL
propertyrightsanytimeanywhereinIndia. trademark,patent,registereddesignorotherintellectualpropertyrightsinthelastthree(3)monthsanytimeanywhereinIndiamakingthebiddermateriallyunabletodeliveritsobligationsaspertheRFP.
136 Section2,2.14.6
18 TheEARNESTMONEYDEPOSITshallbeforfeited:a)ifaBidderwithdrawsitsbidduringtheperiodofbidvalidityb)incaseofasuccessfulBidder,iftheBidderfails:i.tosigntheContractasmentionedaboveorii.tofurnishperformancebankguaranteeasmentionedaboveor
Bidderrequestsmodification:‐TheEARNESTMONEYDEPOSITshallbeforfeited:a)ifaBidderwithdrawsitsbidduringtheperiodofbidvalidityb)incaseofasuccessfulBidder,iftheBidderfails:i.tosigntheContractonmutuallyagreedtermsandconditionsasmentionedaboveorii.tofurnishperformancebankguaranteeasmentionedaboveaftersigningthecontractorBidderwouldrequesttheCustomertoconfirmwhethertheclausesiscomplete,consideringitendswithan'or',bidderisforcedtotakeapesumptionthattheclauseisincomplete.
NoChange.AsperRFP.
137 Section2,2.19.6
20 Bidderisrequiredtosubmitthecompleteproposalalongwithrequiredformsetconhttps://gil.nprocure.com.Theproposalshallbeexactlyaccordingtothepresentedformatsgivenonthehttps://gil.nprocure.com.Thetechnicalresponseshouldbeconcise.Anyresponsenotasperthespecifiedformatmaybeliabletoberejected.Nomarketingliteraturepertainingtothebiddershouldbe
Bidderrequestsmodification:‐Bidderisrequiredtosubmitthecompleteproposalalongwithrequiredformsetconhttps://gil.nprocure.com.Theproposalshallbemateriallyconformingtoexactlyaccordingtothepresentedformatsgivenonthehttps://gil.nprocure.com.The
NoChange.AsperRFP.
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SectionNo&ClauseNo
PageNo OriginalClause Queryraised ClarificationbyFD/GIL
enclosedalongwiththeproposal.Ifenclosed,itmaybetreatedasdisqualification.
technicalresponseshouldbeconcise.Anyresponsenotasperthespecifiedformatmaybeliabletoberejected.Nomarketingliteraturepertainingtothebiddershouldbeenclosedalongwiththeproposal.Ifenclosed,itmaybetreatedasdisqualification.
138 Section2,2.19.8
20 Thebidderisexpectedtoexaminecarefullyallinstructions,forms,termsandspecificationsintheTenderdocument.FailuretofurnishallinformationrequiredintheTenderDocumentorsubmissionofaproposalnotsubstantiallyresponsivetotheTenderDocumentineveryrespectwillbeatthebidder’sriskandshallresultinrejectionoftheproposal.
Bidderrequestsmodification:‐Thebidderisexpectedtoexaminecarefullyallinstructions,forms,termsandspecificationsintheTenderdocument.FailuretofurnishallinformationrequiredintheTenderDocumentorsubmissionofaproposalnotsubstantiallyresponsivetotheTenderDocumentineveryrespectwillbeatthebidder’sriskandshallresultinrejectionoftheproposal.
NoChange.AsperRFP.
139 Section2,2.22
21 Duringevaluationofbids,GILmay,atitsdiscretion,asktheBidderforaclarificationofitsbid.GILmayalsoaskforrateanalysisofanyorallitemsandifratesarefoundtobeunreasonablyloworhigh,thebidshallbetreatedasnonresponsiveandhenceliabletoberejected.Therequestforaclarificationandtheresponseshallbeinwritingandnochangeinpricesorsubstanceofthebidshallbesought,offeredorpermitted.
Bidderrequestsmodification:‐Duringevaluationofbids,GILmay,atitsdiscretion,asktheBidderforaclarificationofitsbid.GILmayalsoaskforrateanalysisofanyorallitemsandifratesarefoundtobeunreasonablyloworhigh,thebidshallbetreatedasnonresponsiveandhenceliabletoberejected.Therequestforaclarificationandtheresponseshallbeinwritingandnochangeinpricesorsubstanceofthebidshallbesought,offeredorpermitted.
NoChange.AsperRFP.
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SectionNo&ClauseNo
PageNo OriginalClause Queryraised ClarificationbyFD/GIL
140 Section2,2.23.2
21 Priortothedetailedevaluation,GILwilldeterminethesubstantialresponsivenessofeachbidtothebiddingdocuments.Forpurposesoftheseclauses,asubstantiallyresponsivebidisone,whichconfirmstoallthetermsandconditionsofthebiddingdocumentswithoutmaterialdeviation.Deviationsfromorobjectionsorreservationstocriticalprovisionssuchasthoseconcerningperformancesecurity,Warranty,ApplicablelawandTaxesanddutieswilldeemedtobematerialdeviations.FD/GILdeterminationofabid'sresponsivenessistobebasedonthecontentsofthebiditselfwithoutrecoursetoextrinsicevidence.
Bidderrequestsmodification:‐Priortothedetailedevaluation,GILwilldeterminethesubstantialresponsivenessofeachbidtothebiddingdocuments.Forpurposesoftheseclauses,asubstantiallyresponsivebidisone,whichconfirmstoallthetermsandconditionsofthebiddingdocumentswithoutmaterialdeviation.Deviationsfromorobjectionsorreservationstocriticalprovisionssuchasthoseconcerningperformancesecurity,Warranty,ApplicablelawandTaxesanddutieswilldeemedtobematerialdeviations.FD/GILdeterminationofabid'sresponsivenessistobebasedonthecontentsofthebiditselfwithoutrecoursetoextrinsicevidence.
NoChange.AsperRFP.
141 Section2,2.23.4
21 Conditionalbidsareliabletoberejected. Bidderrequestsmodification:‐Conditionalbidsareliabletoberejected.
NoChange.AsperRFP.
142 Section2,2.25
24 OnacceptanceofProposalforawardingthecontract,FD/GILwillnotifythesuccessfulbiddersinwritingthattheirproposalhasbeenacceptedandContractAgreementwillbesigned.AftersigningoftheContractAgreement,novariationsinormodificationsofthetermsoftheContractshallbemadeexceptbywrittenamendmentsignedbyalltheparties.
Bidderrequestsmodification:‐OnacceptanceofProposalforawardingthecontract,FD/GILwillnotifythesuccessfulbiddersinwritingthattheirproposalhasbeenacceptedandtheirdeviationsareadequatelyconsideredbyGIL,theContractAgreementwillbesigned.AftersigningoftheContractAgreement,
NoChange.AsperRFP.
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S.No
SectionNo&ClauseNo
PageNo OriginalClause Queryraised ClarificationbyFD/GIL
novariationsinormodificationsofthetermsoftheContractshallbemadeexceptbywrittenamendmentsignedbyalltheparties.
143 Section2,2.27
25 2.27.2.ThenotificationofawardwillconstitutetheformationoftheContact.2.27.3.UponthesuccessfulBidder'sfurnishingofperformancesecurityFD/GILwillpromptlynotifyeachunsuccessfulBidder.
Bidderrequestsmodification:‐2.27.2.ThenotificationofawardwillconstitutetheformationoftheContact.2.27.3.UponthesuccessfulBidder'sfurnishingofperformancesecurityFD/GILwillpromptlynotifyeachunsuccessfulBidder.
NoChange.AsperRFP.
144 2.28.2 25 Within15daysofreceiptoftheContractForm,thesuccessfulbiddershallsignanddatethecontractandreturnittoFDandsendcopytoGIL.
Within15daysofreceiptoftheContractForm,thesuccessfulbidderpostmutualdiscussionandagreementoncontracttermsandconditionsshallsignanddatethecontractandreturnittoFDandsendcopytoGIL.
NoChange.AsperRFP.
145 3.2 32 SPhastomigratetheexistingdatafromanyexistingapplications(IFMS,CyberTreasury,DoI,etc.).Costfordatamigrationfromexistingapplicationshouldbeincludedinthepricebid
DatatobemadeavailableinSIrequiredformatforpurposeofmigration.
NoChange.AsperRFP.
146 3.2(5 32 Duringthe8yearsofO&MperiodanymigrationactivitiesrequiredtocarryoutduetochangeinInfrastructure,Softwareetcshouldbedonebybidderatnoextracost.
Duringthe8yearsofO&MperiodanymigrationactivitiesrequiredtocarryoutduetochangeinInfrastructure,Softwareetcshouldbedonebybidderviachangerequestmechanismatnoextracost.
NoChange.AsperRFP.
147 3.4 95 OperationandMaintenancePeriodbiddersareexpectedtocarryoutchangethatisrequiredduetochangeinfunctionalities,Act,Rule,GRetc.duringthe8yearsof
AnychangesrequiredduetochangesinAct,ruleetctobetakenforwardbasedonchangerequestmechanism.Plconfirm
NoChange.AsperRFP.
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S.No
SectionNo&ClauseNo
PageNo OriginalClause Queryraised ClarificationbyFD/GIL
OperationandMaintenanceperiodwiththehelpofabovementionedteam.NoadditionalpaymentwillbemadeduringO&Mperiod.DuringthecourseofO&M,biddermaysuitably‐deploymoreresources,ifrequiredtoperformanychangesinthedevelopedapplication
148 5.1 107 T‐Dateofawardofcontract Bidderrequesttorevisetheprojectstartdateaswithin30daysofcontractsigning.
NoChange.AsperRFP.
149 5.2 109 PaymentTerms Customershallpayinvoiceswithinfifteen(15)daysfromthedateofreceiptofinvoices,exceptforthoseportionsofanyinvoicethattheCustomerdisputesingoodfaith.Delayedpaymentsshallincurinterestattherateof1.5%permonth.Ifwholeoranypartofthefeesandotherpaymentsremainoutstandingfor90daysafterthesamehavebecomedue,Wiproshallatitssolediscretion,beentitledtodiscontinuetheprovisionofservices.
NoChange.AsperRFP.
150 6.2.1 111 APenaltyof0.5%ofcontractvalueofrespectivemilestoneofSoftwareApplicationperweekdelaysubjecttomaximum5%.
APenaltyof0.5%ofDeliverablesindelaycontractvalueofrespectivemilestoneofSoftwareApplicationperweekdelaysubjecttomaximum5%ofdeliverableindelayforreasonspurelyattributabletoSIwithintwoweeksaftertheperiodspecifiedintheContractorsuchextendedperiodatmaybeagreedmutually.Thementionedpenalty
NoChange.AsperRFP.
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S.No
SectionNo&ClauseNo
PageNo OriginalClause Queryraised ClarificationbyFD/GIL
shallbethesoleandexclusiveremedytoCustomerforthedelay.DelaynotattributabletotheIAwillbeconsideredforexclusionforthepurposeofcomputingliquidateddamages.
151 6.2.1 111 Ifthebidderisnotadheringtotheindividualmilestonesasdefinedinthedeliveryschedule,thecumulativepenaltywillbeleviedforthedelayedweeks,atthesolediscretionofFD.Ifdelayexceedsmaximumdelayweeksattheparticularmilestone,FDmayhaverightstoterminatethecontract.InthatcasethePerformanceBankGuaranteeofthebidderwillbeforfeited.
APenaltyof0.5%ofDeliverablesindelaycontractvalueofrespectivemilestoneofSoftwareApplicationperweekdelaysubjecttomaximum5%ofdeliverableindelayforreasonspurelyattributabletoSIwithintwoweeksaftertheperiodspecifiedintheContractorsuchextendedperiodatmaybeagreedmutually.ThementionedpenaltyshallbethesoleandexclusiveremedytoCustomerforthedelay.DelaynotattributabletotheIAwillbeconsideredforexclusionforthepurposeofcomputingliquidateddamages.
NoChange.AsperRFP.
152 6.2.2 111 Softwareuptime‐ AsperRFP CustomermaylevypenaltyintheeventVendordefaultinadherenceoftheThresholdServicelevel,forreasonattributabletoVendor,duringthecontractperiod.VendoragreestomaintainThresholdof90%aspertheagreedSLAduringthetenureofthecontract.PartiesshallcomputetheSLAachievementonaQuarterlybasis.Customermaylevypenalty,incasedefaultinmeetingthe
NoChange.AsperRFP.
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S.No
SectionNo&ClauseNo
PageNo OriginalClause Queryraised ClarificationbyFD/GIL
agreedThresholdServicelevel@1%ofthequarterlyvalueforeverypercentageofdefaultsubjecttomaximumofaggregateandcumulativepenaltyof5%ofQuarterlyValue.Forthepurposeofthisclause,quarterlyvalueshallbeannualvalueoftherespectiveyear,fortherespectivecategorydividedbyfour.However,itisagreedthatnoPenaltyshallbeleviedforinitialperiodof3Months
153 6.2.5 113 OperationalRelatedPenaltyforHandholdingSupport‐AsperRFP
Penaltyonresourcesavailabilityorabsentismshouldbedeleted,asthisisFPPproject.Requestdeletion.
NoChange.AsperRFP.
154 SectionVIII,8.1
117 ThesegeneralconditionsshallapplytotheextentthatprovisionsinotherpartsoftheContractdonotsupersedethem.ForinterpretationofanyclauseintheRFPorContractAgreement,theinterpretationoftheFDshallbefinalandbindingontheSI.
Bidderrequestsmodification:‐ThesegeneralconditionsshallapplytotheextentthatprovisionsinotherpartsoftheContractdonotsupersedethem.ForinterpretationofanyclauseintheRFPorContractAgreement,theinterpretationoftheFDshallbefinalandbindingontheSI.
NoChange.AsperRFP.
155 SectionVIII,8.3
117 SPisnotpermittedtoout‐sourceorsharecontractualobligationwithanyotherpartyoftheworkassignedtotheSP.However,incaseofanyexplicitrequirement,FinanceDepartmentmaypermitSPtoout‐sourceservicesorpartofservicesforexecutionoftheircontractualobligation.Thepayment,however,shallbemadetotheSP,whichhasavalidcontractwiththeconcernedFinance
Bidderrequestsmodification:‐SPisnotpermittedtoout‐sourceorsharecontractualobligationwithanyotherpartyoftheworkassignedtotheSPwithoutthepriorconsentoftheFinanceDepartment.However,incaseofanyexplicitrequirement,FinanceDepartmentmaypermitSPtoout‐
NoChange.AsperRFP.
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S.No
SectionNo&ClauseNo
PageNo OriginalClause Queryraised ClarificationbyFD/GIL
Department. sourceservicesorpartofservicesforexecutionoftheircontractualobligation.Thepayment,however,shallbemadetotheSP,whichhasavalidcontractwiththeconcernedFinanceDepartment.
156 SectionVIII,8.10.2
119 ForCOTSProductthefullIPRofthecustomized/developedsolutionforthisprojectshallrestwiththeFDexcepttheCOTS,BI,OSandDB.IncrementalIPRwillbecreatedduringtheDevelopmentprocesswhichwillbesincepaidforbyGovt.ofGujarat;hencesuchIPRwillrestinGovernmentofGujarat.IncaseofCOTSProductthestateGovernmenthasrighttoretaincustomizationlayerandshouldtheagreementwithserviceproviderandtofurtherdevelop.Therefore,GovernmentofGujaratwillholdIPRofthecustomizedCOTSsolution.Thesamewouldbeapplicabletocopyrights.TheTSPshallsignany/alltheDocumentsinthisregardandwillgetnecessaryundertakingtothiseffectfromtheCOTSOEM.TheGujaratGovernmentfurtherintendsusecustomizedCOTSbacktotheCOTSOEMtoenableittouseinGovernmentorganizationsinotherStatesorinorganizationsinGovernmentofIndia.TheCOTSOEMwillhavetoagreetothisarrangementandwherever,theCOTSOEMusesGovt.ofGujaratcustomizedCOTSsolutionorgetsadditionalprojectsofDepartmentofElectronics&IT,Govt.ofIndiaoranyotherstategovernment,itwillhavetopaytoGovernmentofGujaratalicensefee/accessfee/sharingfee/royaltyof20%ofprojectfees
Bidderrequestsmodification:‐ForCOTSProductthefullIPRofthecustomized/developedsolutionforthisprojectshallrestwiththeFDexcepttheCOTS,BI,OSandDB.IncrementalIPRwillbecreatedduringtheDevelopmentprocesswhichwillbesincepaidforbyGovt.ofGujarat;hencesuchIPRwillrestinGovernmentofGujarat.IncaseofCOTSProductthestateGovernmenthasrighttoretaincustomizationlayerandshouldtheagreementwithserviceproviderandtofurtherdevelop.Therefore,GovernmentofGujaratwillholdIPRofthecustomizedCOTSsolution.Thesamewouldbeapplicabletocopyrights.TheTSPshallsignany/alltheDocumentsinthisregardandwillgetnecessaryundertakingtothiseffectfromtheCOTSOEM.TheGujaratGovernmentfurtherintendsusecustomizedCOTSbacktotheCOTSOEMtoenableittouseinGovernmentorganizationsinotherStatesorinorganizationsinGovernmentofIndia.TheCOTS
NoChange.AsperRFP.
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S.No
SectionNo&ClauseNo
PageNo OriginalClause Queryraised ClarificationbyFD/GIL
collectedtowardsthecustomizedsolution(Licensefeescollectedtowardsdatabaselicenses,OperatingSystemlicenses,COTSwillnotbeincludedforsharing)fromthetenderingauthorityortheTSP(TotalSolutionProvider)isincluded)ofsuchprojects.Atthetimeofawardingcontract,authorizedrepresentativeofCOTSOEMwillhavetosignaseparatecontractagreementtosuchanextentwithGovt.ofGujarat.TheTSPhastogetsuchanundertakingfromtheOEMatthetimeoffilingthisbidandhandoverthesourcecode,Metadatadetailsetc.totheFinanceDepartmentatdifferentstagesofcustomizationandbeforereleaseoffinalpaymentoncompletionoftrainingandrolloutofsoftware.
OEMwillhavetoagreetothisarrangementandwherever,theCOTSOEMusesGovt.ofGujaratcustomizedCOTSsolutionorgetsadditionalprojectsofDepartmentofElectronics&IT,Govt.ofIndiaoranyotherstategovernment,itwillhavetopaytoGovernmentofGujaratalicensefee/accessfee/sharingfee/royaltyof20%ofprojectfeescollectedtowardsthecustomizedsolution(Licensefeescollectedtowardsdatabaselicenses,OperatingSystemlicenses,COTSwillnotbeincludedforsharing)fromthetenderingauthorityortheTSP(TotalSolutionProvider)isincluded)ofsuchprojects.Atthetimeofawardingcontract,authorizedrepresentativeofCOTSOEMwillhavetosignaseparatecontractagreementtosuchanextentwithGovt.ofGujarat.TheTSPhastogetsuchanundertakingfromtheOEMatthetimeoffilingthisbidandhandoverthesourcecode,Metadatadetailsetc.totheFinanceDepartmentatdifferentstagesofcustomizationandbeforereleaseoffinalpaymentoncompletionoftrainingandrolloutofsoftware.
157 SectionVIII,8.11.2(c)
120 FD’srighttoinspect,testand,wherenecessary,rejectthesoftware/deliverableafterthesoftwaredeploymentatProjectSite
Bidderrequestsmodification:‐FD’srighttoinspect,testand,wherenecessary,rejectthe
NoChange.AsperRFP.
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S.No
SectionNo&ClauseNo
PageNo OriginalClause Queryraised ClarificationbyFD/GIL
shallinnowaybelimitedorwaivedbyreasonofthesoftwarepreviouslybeeninspected,testedandpassedbyFDforitsrepresentativepriortothesoftwaredeployment.
software/deliverableafterthesoftwaredeploymentatProjectSiteshallinnowaybelimitedorwaivedbyreasonofthesoftwarepreviouslybeeninspected,testedandpassedbyFDforitsrepresentativepriortothesoftwaredeployment.
158 e 120 Anaverageuptimeefficiencyof99%forthedurationoftestperiodshallbeconsideredassatisfactory.OnsuccessfulcompletionofacceptabilitytestandafterFDissatisfiedwiththeworkingofthesoftwareonthe,theacceptancecertificateofFDwillbeissued.
Bidderrequeststhefollowingtobeadded:‐However,itstandsclarifiedthattheServicesand/ordeliverablesshallbedeemedtobefullyandfinallyacceptedbytheFinanceDepartmentintheeventwhentheFinanceDepartmenthasnotsubmitteditsacceptanceorrejectionresponseinwritingtoBidderwithin15daysfromthedateofinstallation/commissioningorwhentheFinanceDepartmentusestheDeliverableinitsbusiness,whicheveroccursearlier.
NoChange.AsperRFP.
159 8.12.1/8.12.2
ChangeRequestOrder
DuringthedevelopmentandO&Mphase,anychangeinscopeofwork,orindesignanddevelopmentofDecisionSupportsystems(DSS)orofManagementInformationsystem(MIS)shallnotbeconstruedaschangeRequestorderandinsteadwillbecomepartofscopeofworkaccompanyingthisbiddocument
NotOk.Anychangesinscopeofwork,DSSetctobetakenforwardbasedonchangerequestmechanism.
NoChange.AsperRFP.
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S.No
SectionNo&ClauseNo
PageNo OriginalClause Queryraised ClarificationbyFD/GIL
160 8.12.4 ChangeRequestOrder
TrainingofpersonneloftheFDintermsofhours/subjectswillbewithoutanyadditionalcost.c)ThebiddershouldberesponsibleforchangesintheNewIFMSsystemuserInterfaceandduetochangeoflegal/statutory/GR/AnyACTetc.changesissuedbygovt.timetotimeduringthecontractperiod.
Bidderrequestsmodification:‐c)ThebiddershouldberesponsibleforchangesintheNewIFMSsystemuserInterfaceandduetochangeoflegal/statutory/GR/AnyACTetc.changesissuedbygovt.timetotimeduringthecontractperiod.ItstandsclarifiedthatthebiddershallnotbeboundtoperformanyadditionalserviceswithouttheexecutionofamutuallyagreedChangeOrder.
NoChange.AsperRFP.
161 8.12.5 ChangeRequestOrder
Anychangeduringtheoperationandmaintenanceperiodshouldnotbeconsideredasachangerequest.However,thebidderhastodeployTeammentionedinthisRFPforanychangesintheapplication
Requestdeletion NoChange.AsperRFP.
162 8.13 121 FDmay,bywrittennoticetoSI,suspendallpaymentstotheSPhereunderiftheSPfailstoperformanyofitsobligationsunderthiscontractincludingthecarryingoutoftheservices,providedthatsuchnoticeofsuspension
WerequestdeletionofthisclauseasitdoesnotprovidesopportunitytotheSPtoclarify.Thepaymentstobemadeforalltheworkdoneandpro