Barbara E. Holmes(C): 954-415-2227

E-mail: HolmesBE@gmail.com

ObjectiveExperienced and accomplished ERP professional with over fifteen years of experience looking to leverage extensive background into senior level business analyst position.

Personal Summary

A highly driven, solution-oriented individual with an excellent ability to motivate, work with, and develop positive relationships with all levels of personnel. I have the drive and ability to review all areas of a business and present creative, plausible improvements while recognizing and working within limits of current procedures and policies. I am a loyal individual who expects and delivers the best in service and attitude, and I am willing to travel up to 75%.

Work Experience

Royal Caribbean Cruise LinesSenior Financial Systems Analyst, December 2005 to present

Provided expert level functional support for the RCCL Oracle/JDE EnterpriseOne Financial system in a fast-paced, global company. Maintained and revised the organizational setup and Chart of Accounts for both shipboard and shoreside entities within JDE. Led in the implementation and support of system-related functions for the Accounting Department in coordination with IT. Consulted with management and personnel to identify and document business needs and objectives, current operational procedures, problems, input and output requirements. Analyzed systems, integrity, and/or financial errors and implemented fixes for correction and prevention. Developed and maintained functional specifications and test scripts for new or modified business systems (system upgrades and implementations) and performed quality assurance testing. Coordinated and participated in user testing from development environment to successful implementation. Developed written training documentation and programs based on user needs and specifications. Participated in beta tests and production implementation of accounting related software. Implemented new reports and UBE versions via Change Management/SDLC process. Acted as a liaison with IT and coordinated with other business areas (Supply Chain, HR, etc.) as needed to identify support issues, resolutions and deployments to Production. Executed general ledger-related controls in connection with the company’s Sarbanes Oxley compliance, including review of various integrity reports and processes to ensure financial data integrity and provided test samples for SOX compliance to Internal Audit.

Andrx Pharmaceuticals CorporationBusiness Analyst/Software Support Specialist, September 2002 to August 2004

Served as an overall business analyst in the determination of end user requirements and how to meet those requirements using the JD Edwards Financial software applications. Created Functional Specifications to guide programmers and document development work for reports, conversions, and interfaces for all aspects of the JDE Implementation Project (Corporate Office and all subsidiaries) and acted as an implementation resource for development of new reports or modifications to existing reports. Interacted with all levels of management, end users, consultants, developers, and IT department staff as required to configure and support software. Served as a liaison between development and end users to facilitate reporting and conversion requirements. Supported Production users at all levels within the organization, and across multiple divisions. Researched and resolved functional software issues. Determined and solved business related issues using standard software functionality and best practices. Coordinated with consultants to ensure knowledge transition and documentation of configuration strategies and actions. Designed security requirements for end users and directed CNC staff in security setup and configuration. Reviewed Integrity Reports to identify and resolve data integrity issues. Planned, designed, and implemented 1099 processing for organization-wide use.

Information Technology & Engineering CorporationSoftware Support Consultant, November 2001 to August 2002

Provided onsite end-user support of J.D. Edwards' Financial software (G/L, A/P, and A/R modules) for clients' accounting departments. Trained end-users on proper system function and procedures. Explained and resolved software errors experienced by users. Researched software issues via J.D. Edwards Knowledge Garden and acted as a liaison between client and Response Line. Documented client business processes and assisted System Administrator with user security design, setup, and maintenance. Coordinated with local MIS department to support daily legacy system upload process, researched and resolved upload errors, and also purged processed upload data. Designed and modified financial reports in JDE Financial Report Writer. Planned, designed, and implemented uploads of budget balances to JDE system from spreadsheets, while maintaining budget ledger data. Reviewed Integrity Reports to identify and resolve data integrity issues. Maintained and revised organizational setup and Chart of Accounts. Assisted System Administrator in scheduling and testing package builds and deployments, as well as service pack upgrades with

Application Service Provider.

J.D. Edwards World Solutions CompanySenior Financial Applications Instructor, September 1998 to November 2001

Responsible for teaching, consulting, and supporting J.D. Edwards' World, OneWorld, and OneWorld Xe Financial and Report Writing products in home or abroad Regional Training Centers, business partner locations, and customer sites. Acquired and maintained product and instructor certifications across operating systems and software releases. Served as resource for consultants to help troubleshoot various implementation and software issues, especially financial report design, creation, and functionality. Assisted with mentoring product skills and product knowledge to new and existing instructors and consultants. Promoted J.D. Edwards software products and company via one-on-one interaction with clients, as well as group interaction in the classroom and customer sites.

Education

University of Central Florida, MS, Industrial/Organizational Psychology (ABT)Emphasis Areas: Training, Human Performance, Human Factors

University of Central Florida, BA, PsychologyCumulative GPA: 3.56/4.0 (Magna Cum Laude)

JDE/Oracle Areas of Knowledge

OneWorld (EnterpriseOne) World (Enterprise World)General Accounting General AccountingMulti-Currency Multi-CurrencyAccounts Payable Accounts PayableAccounts Receivable Integrity ReportsIntegrity Reports Enterprise Report Writer (ERW)Financial Report Writer (FRW)Data Interfaces (Z1 Processing)SecurityObject Management WorkbenchNon-Stock Procurement

JDE Certifications

Certified Lead Instructor Financial Report WriterAccounts Payable (World and OneWorld) System FundamentalsAccounts Receivable (OneWorld) Custom Documentation Tool (CDT)General Accounting OneWorldEnterprise Report Writer (ERW)

Computer-Based Training Tool (JDE proprietary CBT product)

Awards/Honors

RCCL Commodore Award RecipientJ.D. Edwards Worldwide Training Idea to Action award winner (multiple recipient)Training Instructor of the QuarterJ.D. Edwards South Area Culture Award NomineePresident's ListDean's List

References Available Upon Request