bellingen shire council end of term report 2012-2016 · the bellingen shire also has a high...

Bellingen Shire Council

End of Term Report

2012-2016

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Table of Contents

Introduction ............................................................................................................................................................................................................................................................................... 3

2012-2016 Bellingen Shire Council Elected Representatives ................................................................................................................................................................................................ 5

Fit For the Future ....................................................................................................................................................................................................................................................................... 7

Shire of Bellingen 2030 Community Vision Overview .......................................................................................................................................................................................................... 23

Resilient Economy .................................................................................................................................................................................................................................................... 24

Community Wellbeing ............................................................................................................................................................................................................................................ 26

Places for People .................................................................................................................................................................................................................................................... 30

Living Environment ................................................................................................................................................................................................................................................ 33

Civic Leadership ..................................................................................................................................................................................................................................................... 37

Bellingen Shire Council Significant Achievements – 2012 to 2016..................................................................................................................................................................................... 41

Economic and Business Development ................................................................................................................................................................................................................... 41

Community Wellbeing .............................................................................................................................................................................................................................................. 50

Sustainable Environment and Waste ...................................................................................................................................................................................................................... 64

Financial Services ..................................................................................................................................................................................................................................................... 70

Governance and Engagement .................................................................................................................................................................................................................................. 73

Information Technology Services ............................................................................................................................................................................................................................ 82

Organisational Development and Strategy ............................................................................................................................................................................................................. 85

Works Operations ..................................................................................................................................................................................................................................................... 91

Asset Management and Design ............................................................................................................................................................................................................................... 96

Water and Wastewater ............................................................................................................................................................................................................................................ 100

Land Use Services .................................................................................................................................................................................................................................................. 104

Detailed Operational Plans Status Report ........................................................................................................................................................................................................................... 111

Conclusion ............................................................................................................................................................................................................................................................................. 301

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End of Term Report 2012 - 2016

INTRODUCTION

In 2009, the NSW State Parliament voted to introduce Integrated Planning & Reporting (IP&R) reforms within the NSW Local Government Act 1993.

Under these reforms, Bellingen Shire Council is required to prepare an End of Term Report on the progress of implementation of the Community

Strategic Plan (CSP) which is to be presented at the final meeting of the outgoing council.

The purpose of the CSP (referred to by Bellingen Shire Council as the Shire of Bellingen 2030 Community Vision (2030 Vision)) is to look to the future for

our community. This vision is our highest level planning document and aligns our community’s vision with a clear strategic direction for the Shire’s long

term future. These strategic directions inform Council’s detailed planning process which is encapsulated in the four year Delivery Program and annual

Operational Plans.

The intent of the Delivery Program is to ensure that the elected council plans the strategies most likely to make a positive contribution towards the

achievement of the 2030 Vision. The Operational Plans detail what actions Council intends to take in the planning year to work towards those strategies

contained in the Delivery Program.

Extensive consultation with the community on the 2030 Vision commenced in mid 2010, and was updated early 2013 and identified key aspirations that

became the five themes of:

Resilient Economy

Community Wellbeing

Places for People

Living Environment

Civic Leadership

To maximise the community’s opportunities of making its lifestyle vision a reality over the long term and to enhance the effectiveness of the Delivery

Program, an emphasis is placed on partnership with other stakeholders, including government agencies, non-government organisations, community

groups and individuals who also have a role to play in delivering these outcomes. Council is the key driver of the 2030 Vision but implementation is also

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Council action plans informed by the Community Vision and Resourcing Strategy

Aspirations of our community for our Shire

Actions which are Council’s responsibility are balanced against available resources

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Perpetual monitoring and review

Community Vision (Community Strategic Plan) 10+ years

Operational Plan Annual

Resourcing Strategy Long Term Financial Plan

Workforce Management Plan

Asset Management Plans

Annual Report & End of Term

Report

Com

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Engagem

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Deliv

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Delivery Program 4 years

the responsibility of all community stakeholders. Council does not have the full responsibility for implementing or resourcing all of the community’s

aspirations.

Integrated Planning & Reporting Framework

The Shire of Bellingen 2030 Community Vision is Bellingen Shire

Council’s highest level strategic document. Council uses the 2030 Vision

to guide and inform its planning and decision processes.

The Delivery Program and Operational Plan are at the heart of the

Integrated Planning and Reporting Framework. Together they drive the

process of taking the aspirations from the Bellingen 2030 Community

Vision which are the responsibility of Council, and transforming them into

clearly defined plans and actions that will be reported against every year

in the Bellingen Shire Council Annual Report.

The Delivery Program outlines the medium term priorities to be pursued

by Council during its term in office. The priorities contained within the

Delivery Program are linked to specific themes, aspirations and strategic

directions of the community as expressed in the 2030 Vision. The

Delivery Program informs the Operational Plan, which outlines what

actions Council intends to take in the planning year to work towards the

outcomes contained in the Delivery Program.

The Delivery Program is supported by our Resourcing Strategy and the

Revenue Policy. The Resourcing Strategy is comprised of the:

Long Term Financial Plan (10 years)

Asset Management Framework

Workforce Management Plan

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2012-2016 BELLINGEN SHIRE COUNCIL ELECTED REPRESENTATIVES

Council consists of one Mayor and six councillors. The Deputy Mayor position is elected in September annually and the following councillors have held

that position over this term:

2012 – 2013: Cr David Scott; 2013 – 2014: Cr Gordon Manning; 2014 – 2015: Cr Desmae Harrison; 2015 – 2016: Cr Steve Klipin

Cr Mark Troy (Mayor) AOM

Cr Troy was first elected to Bellingen Shire Council in 1990 at a by-election and re-elected at the 1991 General Election, serving two

terms as Deputy Mayor in 1991/92 and 1992/93. Following a break of eight and a half years Cr Troy was elected Mayor at the 2004

General Election and re-elected Mayor in 2008 and 2012.

Cr Troy is a member of the Local Government NSW Board, MIDROC, Pacific Highway Task Force, Country Mayors Association, North

Coast Regional Weed Committee, Bellingen Shire Australia Day Committee (s355), Clarence Regional Library Committee, NSW Rural

Fire Service Liaison Committee and the Coffs/Clarence Community Safety Precinct Committee.

Cr Garry Carter

Cr Carter was elected to Council at the September 2012 Local Government Elections and is a member of Arts and Cultural Advisory

Committee (ACAC), Community Wellbeing Advisory Committee (CWAC), Local Traffic Advisory Committee (LTAC), Mid North Coast

Weight of Loads Committee and the NSW Rural Fire Service Liaison Committee.

Cr Desmae Harrison

Cr Harrison was elected to Council at the September 2012 Local Government Elections and currently chairs the Economic and

Business Development Advisory Committee (EBDAC) and is a member of the Local Heritage Advisory Committee (LHAC), Local

Traffic Advisory Committee (LTAC), Dorrigo Catchment Steering Group, Dorrigo Community Centre (s355), Dorrigo Recreation Ground

Committee (s355), Dorrigo Public Hall Committee (s355), Arts & Cultural Committee and Clarence Regional Library Committee.

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Cr Dominic King

Cr King was elected to Council at the September 2012 Local Government Elections and is the Chair of the Environmental Sustainability

Advisory Committee (ESAC), a member of the Bellingen High School Multipurpose Centre Committee, Mid North Coast Bushfire

Management Committee (Coffs Harbour & Bellingen Districts) and Bellingen Youth Development Centre Management Committee

(s355).

Cr Steve Klipin

Cr Klipin moved to Bellingen in 1997 and was elected to Bellingen Shire Council at the 2012 Council elections. Cr Klipin is a member

of the Arts & Cultural Advisory Committee (ACAC), Community Wellbeing Advisory Committee (CWAC), Joint Regional Planning

Panel, Coffs Coast Tourism (s355), Bellingen Youth Development Centre Management Committee (s355) and the Internal Audit

Committee (s355).

Cr Gordon Manning

Cr Manning was elected to Council at the September 2012 Local Government Elections and is a member of Arts Mid North Coast Inc.

and the Chair of the Dorrigo Saleyards Management Committee (s355).

Cr David Scott

Cr Scott was first elected to Council in September 2004 and was re-elected in 2008 and 2012. Cr Scott is a member of the Flood Plain

Risk Management Advisory Committee, Clarence Regional Library Committee and the Bellingen Shire Australia Day Committee

(s355).

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FIT FOR THE FUTURE

Local Government has been subject to rate pegging for over 35 years and as a consequence the majority of councils in NSW are suffering from an

infrastructure backlog. An assessment carried out by the Division of Local Government (DLG) estimates this backlog at $5.5 billion as at June 2014. To

put this into context, in NSW the income generated from rates and annual charges for 2013/2014 was $5.46 billion.

Local Government is also significantly impacted by cost shifting from other levels of government, where responsibility for, or the costs of, providing a

service is shifted from a higher level of government to a lower level of government without the provision of corresponding funding or adequate revenue

raising capacity.

Local Government NSW (LGNSW) reports that across NSW cost shifting from the State and Federal government for 2013/14 equated to $670 million or

6.96% of local government’s total income before capital.

For rural councils the cost shifting percentage is 3.97%. For Bellingen Shire Council this equates to $0.918 million for 2013/2014.

In this environment of restricted revenue and additional cost impositions, Council is faced with real challenges in terms of maintaining and replacing

infrastructure and delivering improved and expanded services to our community. To build financial sustainability it is imperative that councils address

both cost containment/reduction measures as well as options for additional revenue.

The index of relative socio-economic disadvantage (SEIFA) highlights the Shire as being ranked in the 50 most disadvantaged LGAs in the State. The

Shire sits at 950.1 on the index scale. Two of the three distinct localities of the Shire, individually, register even lower on the index scale, highlighting an

even greater level of disadvantage (Urunga at 926 and Dorrigo at 928.4). This low ranking constrains Council’s ability to generate further revenue from

rates and annual charges.

The 50-59 age group is the largest percentage in the Shire sitting at 17.1% (ABS: 2011) with 44.4% of the Shire aged 50 years or older. The 10-19 age

group comes in second sitting at 14.1%.

The Bellingen Shire also has a high proportion of pensioner and concession holders, with 24% of rateable customers receiving a rebate costing Council

over $230,000 per year (2015). Compared to the rest of New South Wales (NSW), Bellingen ranks in the top 23% of the highest number of pensioners

per residential assessments. It is noted that NSW is the only state in Australia that requires councils to contribute to the pensioner rebate.

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The Shire’s unemployment rate currently sits at 8%. This is 2% above the national average. Of those employed, 46.3% are full-time and 43.6% are part-

time with 61.7% earning less than $600 per week.

The Bellingen Shire is currently home to 12,818 people (ABS: 2014) with a total area of 159,978 hectares. The population density equates to eight (8)

people per square kilometre with the length of road per person sitting at 41.5 metres. This, combined with 145 bridges, the length of bridges being

2.292kms (of which 1.795kms are timber bridges), demonstrates the challenges Council is faced with in supporting the infrastructure and other service

needs of the Shire, with a limited rate base to generate revenue.

At Bellingen Shire Council, significant progress has been made in improving service delivery following a major process of organisational reform which

commenced in 2011. This reform process has been ongoing since then and includes a range of initiatives including structure and resourcing reviews,

service, process and system reviews, and various, ongoing community engagement activities designed to understand the community views and priorities

in relation to a range of our programs, works and services. Progress has also been made in terms of efficiency and productivity measures, as well as cost

reduction and containment.

The following provides an overview of the key initiatives implemented and those currently underway.

Structural Improvements

Towards the end of 2011, Council commenced an organisation-wide structure review for improved efficiency, team work and community service levels as

well as to support the achievement of Council’s four (4) year Delivery Program. As a result, in June 2012, the previous three department structure was

replaced with a two department model incorporating the external operational service delivery roles and the corporate and strategic functions. As part of

the structural realignment, 12 organisational units were established two (2) of which had not been present in the previous structure. These include

“Community Wellbeing” and “Governance and Engagement”. These were created to better meet the outcomes sought in the Community Vision, promote

good governance, better co-ordinate the planning and delivery of customer service and communicate more effectively with the community.

In addition, within the Governance and Engagement unit a “One Stop Shop” Customer and Business Services team was formed resulting in:

Better quality of customer service provided and information delivered

Increased quantity and quality of information delivered on first contact with Council

Improved timeliness of customer service delivery via the creation of a Customer Service Charter and service standards and evidenced by customer

service survey results

Reduced casual labour costs by providing internal relief to other departments which negates the need to engage a temporary resource

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Increased income via better management of other fees and charges such as pet registrations and on site sewerage inspections.

The anticipated implementation costs ($270,000) related to the development of the new structure were not required, primarily as a direct result of cost

management and efficiency initiatives.

The initial organisation-wide structure review also identified several functions within Council that required further, deeper analysis of service and

resourcing levels. Since that time, Council has continued to review and refine various areas of its structure and services by undertaking detailed reviews

of Finance, Land Use Services, Ranger Services and Water and Wastewater, leading to greater efficiencies, a strategic focus on financial management

and improved service delivery.

Further, Council established a revised Advisory Committee structure which aligns to our Community Vision. In support of this structure, a portfolio system

was created whereby each Councillor took responsibility for specific portfolios with the objective that they would assume the role of subject matter

experts and advocates.

Service Delivery Reviews

In the 2012/2013 year, after implementing the new IP&R framework, Bellingen Shire Council moved to incorporate the service planning aspect of its

business into the model. A program of formal, forward looking reviews of our services was initiated. This was in order to ensure that Council meets its

commitments to our residents and ratepayers around efficiency, productivity and customer service, as well as levels of service.

The reviews investigate the extent to which services fulfil the dimensions of quality and efficiency along with the objectives of the service area and the

scope of the services being provided. Reviewing the services ensures that they remain financially sustainable and reflect the needs of the community

over the longer term.

Over 60 different services have been identified as being delivered by Council to the community (approximately one service for every two full-time

equivalent staff members). Services include libraries, swimming pools, parks and gardens, emergency services (RFS, SES, lifeguards and surf

lifesaving), weed management, maintenance of roads, maintenance of bridges, rebuilding of roads, rebuilding of bridges, drain management, public

furniture maintenance, vegetation control as well as many more.

To date, reviews have been conducted on weed management, the Bellingen Swimming Pool, bridge maintenance and repair, roads maintenance, waste

management and ranger services as well as fees and charges. The outcomes from these reviews are delivering the expected benefits including improved

processes, service levels and risk profiles. These will continue to flow into the future.

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Council is committed to further reviews of its services. A review of Water and Waste Water is currently being finalised. Services under active

consideration for future reviews are:

Rivers and waterways

Public conveniences

Construction certificates and building certification

Waste

Property and building including leasing

Fees and charges

In addition, as part of the Fit for the Future submission, Council commenced a broader more holistic service review project designed to link to the work

undertaken at a regional level (KPMG project), and the Price Waterhouse Coopers (PWC)/Local Government Professionals (LGP) Operational

Effectiveness Survey.

The project aim is to establish the platform for the broader and ongoing body of work around:

The cost of services

Service levels that are in keeping with the community expectations

Opportunities for shared services

Opportunities for alliancing

Building on current external works and building a number of business units to undertake private works

Shared Service Alliancing

Council has identified a range of initiatives forecast to deliver improved efficiencies and reduced costs. The MIDROC Shared Services report offers

projections and opportunities of up to $2 million explicit to Bellingen Shire Council. The implementation of a service review program within the construct

of a broader shared servicing and alliancing program is anticipated to enhance efficiency and effectiveness, improve productivity, identify savings and

capture outcomes.

Council is:

Collaborating with Kempsey Shire Council regarding the replacement of its corporate IT system

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Improving processes and information flow

Enabling automation across a range of Council’s functions to further support the service review process

Currently undertaking service reviews on IT, waste services and HR with an anticipated future program over the next two years defined

Participating in a shared servicing and alliancing program with Kempsey Shire Council and Nambucca Shire Council.

This is in addition to service reviews previously undertaken including finance, ranger services, weeds, roads and bridges and water and wastewater.

Most recently, Council collaborated with Nambucca Shire Council to review the Ranger service with the objective of sharing staffing and infrastructure

resources. It is anticipated that this arrangement will realise savings of around $50,000 annually.

Bellingen Emission Reduction Program (BERP)

Bellingen Shire Council adopted the BERP in June 2012. While the aim of the BERP is to reduce carbon dioxide equivalent (CO2-e) emissions across

the Shire, it has also provided Council with some significant energy cost savings. Council has accurately measured its energy consumption and

associated CO2-e emissions since the 2008-09 financial year to present. Notwithstanding the significant reduction in emissions, reports show the

performance of Council facilities in terms of the cost savings as having achieved approximately $90,000 annually.

Council will continue to investigate the feasibility and cost effectiveness of implementing a range of efficiency measures and renewable energy supply

across the next top ten electricity consuming sites. The BERP will continue to realise current and future savings through the continuation of the project

and mitigate ongoing energy costs.

A recent investigation of the feasibility of installing Solar Photovoltaic (PV) systems on Council’s largest electricity consuming facilities has been

undertaken as part of the BERP. A total of 14 sites were assessed. It is anticipated that completion of all installations will result in a total net cash

benefit during the minimum 25 year effective operating period of $2,568,190. It is expected that installations will perform well beyond this period. The

average annual net financial benefit over this time period is expected to be $102,640.

The financial savings, together with the savings already implemented, will result in financial savings of approximately $200,000 per year.

Community Engagement

Council commenced an ongoing, meaningful dialogue with the community during the visioning and strategic planning engagement work that formed part

of the IP&R framework. Our community engagement activities are wide-ranging and dependent on the matter under review.

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By way of example, local bridge Hanleys Bridge collapsed leaving a group of residents isolated. In response to these circumstances, Council held a

public meeting, formed a working group between Council and community, and provided regular updates via various media. The engagement process

was positive, effective and appreciated by the community. A similar approach has been adopted with other infrastructure projects such as Newry Island

Bridge.

In 2013, Council applied for Special Rate Variation post consultation with the community which included:

Community forums

Chambers of Commerce forums

Online surveys

Implementation of an online topic/issue-related “information centre” that included items such as fact sheets, FAQ’s, press releases, community

forum presentations, links to feedback mechanisms, and other related documents

Media releases, advertising and newspaper articles

In addition, Council has undertaken specific community surveys in relation to:

2012 Community Satisfaction Survey which ascertained the community’s views and priorities in relation to a range of our programs, works and

services

2012 Planning Process Survey which determined stakeholder views around Council processes in this area with a view to process improvement

2013 Special Rate Variation Survey which determined satisfaction with various infrastructure categories and priorities with regard to funding

Bellingen Shire Swimming Pool Survey

Access and Inclusion Plan 2030 Survey

Weeds services review – community engagement outcomes

2016 Community Satisfaction Survey

Moving forward, Council will continue to capitalise on the community engagement endeavours to date as well as exploring new and more inclusive

methods of engagement. As part of ongoing local government reform, Council will continue liaising with focus groups/opinions leaders and other such

stakeholders through various forums.

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Investment in Infrastructure

Council continues to undertake a review of its infrastructure that assists in determining of priority projects. Council continues to take a risk-based

approach which incorporates a more stringent auditing process as part of managing its infrastructure works program.

This informed the program of works for the Special Rate Variation which was subsequently secured to commence in 2014/15.

In addition, Council has substantially completed a review of its Section 94 Local Roads Contribution Plan to ensure that the funds currently held and

future funds received can be used to contribute to renewing and improving the road network for the benefit of road users. This Plan was adopted by

Council at its meeting of 27 January 2016.

Council also reviewed the Community Facilities & Open Space Infrastructure Section 94 Developer Contribution Plan which effective from 13 March

2014, enabling a program of major open space projects including the development and ongoing implementation of the Gleniffer Reserve Master Plan,

feasibility assessment of the tidal swimming facility at Urunga and contribution toward the proposed Urunga Indoor Multi Purpose Sporting Facility.

Regional Partnerships and Alliances

Bellingen Shire Council has actively sought regional partnerships and alliances which have delivered economic benefit, service improvement and

efficiency gains. Partnerships are currently in place for:

Waste management

Library services

Internal Audit

Asset management

Procurement of a corporate IT system

Service reviews with a memorandum of understanding (MOU) in place with Kempsey Shire Council & Nambucca Shire Council.

Regional Collaboration

Bellingen Shire Council has been an active member and participant in the Mid North Coast Region of Councils (MIDROC) whose focus for a number of

years has been both collaboration and advocacy.

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In 2014, KPMG conducted a major analysis relative to shared servicing across the region. At a high level, this indicated projected saving of around $15

million to $43 million across the region noting that further detailed analysis would be necessary. The KPMG assessment also indicated that savings for

Bellingen could be up to $2 million.

Council is actively exploring the opportunities identified by the KPMG report in terms of scale and scope efficiencies with partners across the region. This

is in addition to opportunities that potentially may be realised through the North Coast Joint Organisation, as all opportunities need to be explored to

maximise potential and benefits to Council and its community.

Further detailed work is needed to qualify potential outcomes and this is being enabled through a shared services partnership with Kempsey Shire

Council and Nambucca Shire Council.

In addition, Council participates in a range of MIDROC subgroups where best practice is shared. Collaborative effort has realised significant cost and

efficiency savings in areas such as work health and safety, human resource management, planning, procurement and asset management.

By way of recent example, Bellingen Shire Council, through the MIDROC HR subgroup, initiated and led the regional procurement of a shared learning

management system for six of the seven MIDROC councils achieving cost savings of approximately $372,000 in total (on average $62k per council) over

the four (4) year subscription period, as opposed to each council individually procuring this service. For Bellingen Shire Council this resulted in savings of

$11,220 per annum and $44,880 over the four (4) year subscription.

By way of further example relative to human resource management cost and efficiency savings are being realised through:

Reduced use of external trainers/consultants (and associated costs) as a significant proportion of training can be delivered online at the

workplace

Savings in both training related travel time and costs

Reduced costs associated with using external training facilities

Reduced training development costs as online training programs developed in-house may be shared across the member councils via the learning

management system

Reduced training administration time.

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Joint Organisations

The Fit for the Future guidelines make it clear that councils need to be mindful of the specific recommendations of the Independent Local Government

Review Panel (ILGRP) around scale and capacity. In our case, particularly regarding the options for non-metropolitan councils, Bellingen Shire Council is

listed in Group G of Table 11 of the ILGRP Report as a “Council in the North Coast JO”. Clarence Valley, Coffs Harbour City and Nambucca Shire

Councils are proposed as the other members of the North Coast JO.

The councils of Clarence Valley, Coffs Harbour City, Bellingen and Nambucca Shires took the opportunity to pursue the consideration of the Minister for

Local Government and the Office of Local Government to be appointed as one of the pilot Joint Organisations (JO). The initial application was not

successful and a subsequent revised application was prepared. However government has not expanded the pilot JO program. Nevertheless, the four (4)

councils that make up the proposed North Coast JO are keen to progress this matter and have continued to meet periodically to discuss the strategic way

forward.

The Fit for the Future Reform process included the establishment of pilot Joint Organisations of Councils in late 2014.

Joint Organisations are seen by the NSW Government as a key part of achieving strong modern local government, to provide a forum for local councils

and the state to work together on key issues that cut across traditional council boundaries such as jobs education roads and transport.

A mid pilot report was released in July 2015 which anticipated an evaluation report and final JO model in early 2016 to inform Cabinet and Bill processes

in the second quarter of 2016 with implementation planned from the start of the next local government term, from September 2016.

On 8 June 2016 the Minister for Local Government, the Hon. Paul Toole issued a media release as well as an Overview and Background Paper detailing

the proposed operational arrangements for Joint Organisations.

The key provisions of the JO proposal are as follows:

JO core functions will be embedded in legislation and include strategic planning and priority setting, intergovernmental collaboration and regional

leadership and advocacy.

JO’s can have optional functions such as service delivery and capacity building. These will be enabled but not prescribed by legislation.

Mayors of member councils will sit on the JO Board for their term of office.

General Managers of member councils will advise and contribute to the JO Board.

The JO Board will appoint its own Chair.

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There will be equal voting rights between members and no casting vote for the Chair.

Additional councillors may be appointed to the JO Board, provided representation remains equal among councils.

The NSW Government representative (Regional Coordinator of the Dept. of Premier & Cabinet) will be an associate (non-voting) member.

Other organisations such as county councils and cross-border partners may be associate (non-voting) members.

In terms of boundaries the JOs will be established by proclamation and demonstrate a strong community of interest between member councils

and will be based around a regional centre where possible, and big enough to form strong partnerships.

The JOs will each receive $300,000 seed funding from the NSW Government and will employ an Executive Officer under a standard contract and

other staff under the Local Government (State) Award. JO’s will be able to apply for grants and generate income to help fund ongoing operations.

Notwithstanding the nominated JO core functions, member councils will still undertake local strategic planning, collaboration, leadership and

advocacy and may have individual relationships with the State on all of these matters.

As separate legal entities, JOs will be able to carry out functions such as tendering, entering into contracts, applying for grants, employing staff

and undertaking regulatory functions on behalf of member councils.

JO Board members will not be paid sitting fees. Instead to recognise the important role of Mayors on JO Boards, it is proposed that a one-off

increase to the Mayoral fee be considered as part of the councillor remuneration review.

In terms of financing Jos, it is proposed that member councils fund the ongoing core functions of the JO with contributions based on a formula

negotiated by each JO.

Council provided a detailed submission to government on the matter in June 2016 which in summary indicated:

The key issue for NSW Councils is financial sustainability. The JO’s nominated core functions do not directly respond to this priority.

The documentation indicates that the NSW Government will provide seed funding for the establishment of JO’s and opportunities for grant funding

for ongoing operations. This provides uncertainty in terms of ongoing costs.

The proposal for equal voting rights between members is supported and was the basis for the JO discussions held previously by the councils

slated for the North Coast JO i.e. Clarence Valley, Coffs Harbour, Bellingen and Nambucca

There remains uncertainty around the future membership of the North Coast JO particularly in the context of the establishment of the North Coast

Council i.e. the former councils of Great Lakes, Greater Taree and Gloucester.

A per capita based funding model is preferred.

In terms of risk, whilst the NSW Government’s independent evaluation of the five pilot Joint Organisations seems to be very positive in terms of

their benefits, some potential risks are outlined above.

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Governance and Risk

Council has established governance arrangements related to the Special Rate Variation (SRV) secured in 2013, including a Committee of Council, the

Special Rate Variation Implementation Planning and Productive Committee (SRVIPP), to oversee productivity initiatives and progress of works e.g., land

and property review, fees and charges review. The SRVIPP is also supported by internal program boards, known as the Financial Sustainability Program

Board and the Transport Infrastructure Sustainability Program Board, and a project management framework.

Council has also established an internal audit function. The Audit Committee has adopted a forward meeting plan, the Internal Audit Charter (based on

the model charter contained in the OLG Guidelines), the Internal Audit Plan and the Risk Management Toolkit. In addition the Audit Committee

considered and recommended a Risk Management Policy which was subsequently adopted by Council at its meeting of 24 June 2015.

The Policy is intended to form the apex of Council’s risk management framework and has been prepared with the intention of assisting Council to achieve

alignment with ISO31000:2009 Risk Management – Principals and Guidelines. The Risk Management Tool kit is intended to reflect the operational

component of Council’s framework to give effect to the Risk Management Policy.

Key elements of the toolkit involve the following:

Risk types

Risk categories

Consequence descriptors

Details of how Council’s risk registers will cascade

Procedure for risk management

Internal risk reporting expectations

The Audit Committee, along with the internal audit function, involves shared resourcing and collaborative arrangements with neighbouring councils.

The internal audit function is anticipated to enhance Council’s ability to identify risks, assess the appropriateness of controls and capitalise on potential

efficiencies across the organisation.

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Procurement

In September 2011, Bellingen Shire Council was one of the first three (3) councils in NSW to participate in the Procurement Excellence Program

originally developed by the Victorian State Department of Planning and Community Development and supported by Local Government Procurement

(LGP), MIDROC, and PMMS Consulting Group.

As a result of this process, Council developed a procurement roadmap which was informed by a comprehensive data capture and analysis process to

identify strengths, synergies and opportunities. The process brought together around 20 Council staff, from across Council operations, to develop a

roadmap that reflected organisational needs as a whole. The roadmap was presented to Council’s Executive Management Team for approval and set

into motion. Actions from this plan were subsequently prioritised and embedded in existing work plans.

The organisational analysis was based on Council's own financial data and PMMS' Procurement Capability Assessment Model was used to assess

Council capability across eight dimensions of procurement excellence. These dimensions were used to structure the workshop discussions and analysis

to determine the stage of procurement development for each council, relative to best practice for each dimension.

Responsibility for implementation of the procurement roadmap is overseen by a Procurement Steering Committee, with executive, procurement and

finance membership. The roadmap is designed to support Council development based on the Local Government Procurement Maturity Model.

Since the development of the roadmap, Council has made significant progress on implementing the projects identified and continues to work towards all

of the outcomes contained within it. Procedural and cultural improvements in procurement flowing from this initiative have resulted in the mitigation of

significant risks to Council and the successful sourcing of many procurement categories with dramatically improved value for money outcomes.

For example, Council’s procurement planning document was recently taken up by the MidCoast Waste Alliance for planning the next round of waste

services procurement and a recent print services contract resulted in estimated savings of $53,000 per annum. In addition the procurement of the new

corporate IT system has been developed and planned with an expected outcome by the end of 2016.

Future Growth

Council has developed a strategy for identified land use options to ensure future growth opportunities. The realisation of these opportunities will lead to a

greater population base with the objective of an increase in total revenue.

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Cost Containment Strategies

In November 2014, Council established the Financial Sustainability Program Board (FSPB) to develop a culture of efficiency productivity as well as

facilitating savings across the organisation including the following:

Review of the Section (S)355 committees and subsequent implementation of revised guidelines with committees taking on:

o More delegated responsibility for the direct costs of the facilities

o The care, control and management of the facilities under the legislation

A focus on, and improved management of leave liability, resulting in a 5% reduction for long service and a 7% reduction in annual leave in the

2015/2016 year in comparison to the 2014/2015 year

Tighter controls put in place for the management of overtime which has seen a reduction of 23% for the 2015/16 financial year compared to the

2014/15 year. The majority of Council overtime costs can be attributed to the Works department where there was a 29% reduction in overtime

costs just within this area

Reduction in casual labour and an investment in our young people via the establishment of a traineeship program

Realisation of savings in 2014/15 of $150,000 managed through a benefits realisation account

A joint Workers Compensation Improvement Plan with our insurer leading to improved safety performance and a significant reduction of 28% in

Council’s premium estimate for the 2015/16 year (representing a saving of approximately $186,000)

An online careers site which, through efficiencies, has enabled the in-house management of the bulk of Council’s recruitment efforts and led to

ongoing cost savings, the recruitment budget for 2014/15 being reduced by $40,000 and a reduction in our time to hire

Online training has enabled efficiencies in the process, improved accessibility and timeliness of training, and a reduction in associated costs

Development of an intranet to disseminate information has reduced printing costs and improved customer service

Since its inception the FSPB has identified ongoing savings of over $400k. These savings have enabled Council to redirect funds to transport

infrastructure renewal projects.

Asset Framework

Significant progress has been made toward improving the framework and governance supporting the planning, development, management and financial

reporting of transport infrastructure. In August 2014, Council endorsed the establishment of the Transport Infrastructure Sustainability Program Board.

This Board was established to deliver the transport infrastructure program of work outlined in the Delivery Program and Special Rate Variation

application. The objectives of the Board are to:

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Deliver transport infrastructure projects in the Delivery Program

Enhance funding for transport infrastructure

Improve efficiency and productivity in transport infrastructure delivery

In addition to the establishment of the Board, Council has embarked on a significant review of its transport infrastructure asset registers, auditing the

inventory data to update the records in preparation for revaluation required for the end of the 2015 financial year. This process has been aided by

Bellingen Shire Council’s participation in a joint regional council initiative within the MIDROC group of councils. The project known as the MIDROC

“Talking Apples and Apples about Infrastructure” enabled all participating councils to work together to develop a consistent approach to asset

management and financial reporting. The project provided a benchmark to compare unit rates for each class of asset at component level, establishing life

cost comparison data, comparing in service and useful life and providing an agreed asset revaluation methodology.

Council has also implemented a maintenance management system which spatially captures road asset defects and calculates a risk rating which then

produces a response time for the asset repair which is utilised by the operations section for the programing of maintenance activities.

Understanding Our Business

In 2014, Council undertook a number of initiatives to better understand our business. This included participation in the PWC/LGP Operational

Effectiveness Survey and the undertaking of a staff satisfaction survey.

The Operational Effectiveness Survey covers the following five key operational areas:

Corporate Leadership

Financial Management

Operations Management

Risk Management

Workforce Management

Two Operational Effectiveness Surveys have been completed for 2014 and 2015. The third survey will be undertaken in 2016. The outcomes of the first

two phases of the project are currently being distilled into an Action Plan for the Bellingen Shire Council.

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The Staff Satisfaction Survey was designed to:

Provide an avenue for feedback

Gain an indication of overall satisfaction

Understand satisfaction on specific workplace issues

See how we are tracking against previous surveys

Identify key areas for improvement

Provide input to development of future workforce plans

Over 60% of staff completed the survey.

The survey results showed Council is doing comparatively well in the following areas:

1. Role clarity

2. Teamwork

3. Equity & diversity

4. Safety

5. Feedback & support

6. Wellbeing

7. Involvement

8. Job satisfaction

Based on the results of the survey, Council will focus on identified areas for organisation-wide improvement in the coming years. In addition,

Department/team-based improvement plans are being developed by staff that will include individual and team commitments. These improvement plans

will be consolidated in 2016 with a report on the progress of their implementation being undertaken quarterly. Further “pulse surveys” will be undertaken

to check on progress.

Conclusion

In an era of unprecedented change and an environment of relative disadvantage, restricted revenue and additional cost impositions, Council is faced with

real challenges in terms of maintaining and replacing infrastructure and delivering improved and expanded services to our community.

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To build financial sustainability, it is imperative that Council address both cost containment/reduction measures as well as options for additional revenue

in the context of community want and need.

Our approach is both inward looking and focused on strategic regional partnerships. It is informed by independent research and rests on a strong

platform of stakeholder engagement. Our approach moving forward also builds on a range of extensive initiatives undertaken in relation to organisational

reform and efficiency improvements, as well as a solid governance framework.

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SHIRE OF BELLINGEN 2030 COMMUNITY VISION OVERVIEW

The Integrated Planning and Reporting (IP&R) framework recognises that communities do not exist in isolation – they are part of a larger natural, social,

economic and political environment that influences and to a large extent, shapes their future direction. Nor do council plans exist in isolation – land use

and infrastructure planning produces social, environmental and economic outcomes and vice-versa. They are connected.

This framework encourages councils to draw their various plans together, to understand how they interact and to get maximum leverage from their efforts

by planning holistically for the future, and opens the way for councils and their communities to have important discussions about funding priorities,

service levels, preserving local identity and to plan in partnership for a more sustainable future.

The plan has been developed from community engagement and is built on the pillars of sustainability of economy, community, environment and civic

leadership and will provide an imperative for the integration of sustainability into the core business of Council.

A major part of this process is about creating links with individuals, community groups and our business community to establish a platform to work

collaboratively on a range of issues. These include the opportunities the National Broadband Network offers our community, economic development and

tourism, health and wellbeing, growth and development, the efficiency and effectiveness of Council operations as well as environmental sustainability

issues such as climate, biodiversity, fresh water and food security.

In short our focus is:

Connected, Sustainable, Creative

Contained within the 2030 Vision is a set of Community Indicators that relate directly to the identified themes and aspirations. The indicators provide a

structure against which Council can measure the progress that is being made toward the stated aspirations of the community. Progress reporting of the

Community Indicators, which will occur biennially, will assist Council in tracking the outcomes and the trends that are occurring in relation to the 2030

Vision.

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RESILIENT ECONOMY

What are we trying to achieve?

We are a vibrant, prosperous and inclusive community supported by a strong, sustainable local economy

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RESILIENT ECONOMY

Community Indicators

Theme

Aspiration Indicators Data Source/Trend/Timeframe Outcome

Resilient

Economy

We have meaningful work and vibrant businesses within our community

% of change in the Industry

Productivity for Bellingen Shire

BSC Economic Profile

Stable or increasing

Quarterly

Between 2015/2015 there was a

3.4% increase in industry

productivity for Bellingen Shire.

We have balanced, sustainable tourism

Number of visitor nights

increasing over life of plan

Tourism NSW Survey

Increasing

Biennial reporting (2yrs)

19,695 visitor nights in 2014-15

$120m in tourism receipts

7% growth over last 2 years

We have a sustainable local farming sector that provides us with healthy, fresh food

% of locally sourced food by

residents

Number of people involved in

agriculture

Bello Food Box

Number of fresh local food boxes sold

Increasing

Annually

BSC Economic Profile

Stable

Quarterly

Bello Food Boxes increased by 780

over the last 12 months

Agriculture represents 10% of the

Shire’s total workforce. This is a

2% increase from 2010.

121 new jobs were created over the

last 4 years.

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COMMUNITY WELLBEING


Our community is inclusive, creative and empowered to achieve a sustainable future

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COMMUNITY WELLBEING


Theme


Community

Wellbeing

Our children, youth and seniors are valued, involved and supported

School retention rates

Destination of School Leavers

% of people in the 60+ age

involved in volunteer activities

or community groups

Dorrigo/Bellingen High Schools

% Stable / Increasing

Annual Reports

Dorrigo/Bellingen

High Schools

Number stable/increasing

Annual Reports

BSC Community Survey


Annually

The percentage of students that

were retained from Year 10 to Year

12 at Bellingen High School has

fluctuated between 48% and 56.5%

over the last 4 years.

Approximately 80% of Dorrigo High

School students completed Year 12

in 2015 however specific data is not

available for previous years.

An estimated 50% of the shire

population are volunteers aged 60+

who are involved in a wide range of

community organisations and

activities.

We are a learning and creative community

Apprenticeship & vocational

training enrolments

Participation in lifelong

learning activities – self

reported

State Training Services

Improving

Annually


% participating stable/increasing

Annually

Total apprentices in the shire in

2014/2015 is 55 and total trainees

43. Overall 98 in training locally.

There are many varied

opportunities in local organisations

to participate in lifelong learning

activities e.g. Camp Creative,

musical groups, U3A, Men’s Sheds,

View Clubs, CWA, arts & crafts

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Theme


groups, sports and recreational

clubs, environmental groups, youth

groups, seniors groups, service

clubs, TED talks, and on line

learning.

We value, honour and actively acknowledge our Gumbaynggirr culture and heritage

Evidence of support of and

participation in indigenous

events and learning

opportunities

BSC Reports to Council on


Maintain or increase the number of

events supported

Update library resources relating to

Aboriginal culture and heritage

Annually

NAIDOC Week events held

annually and financially supported

Gumbaynggirr culture and

education has continued to be

available and further developed

throughout the Shire over the past

4 years.

Language classes have been

regularly taught from the Bellingen

Shire Youth Centre, the Bellingen

Shire Learning Alliance, Camp

Creative and the local primary and

secondary schools.

Cultural education programs are

also being taught at Bellingen High

School across various classes.

Annual increase of at least 100

titles in Aboriginal culture or

heritage held by the library.

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Theme


We are

connected and

safe with a

strong sense of

community

Perceptions of safety

Satisfaction with feeling part of

the community

Number of recorded criminal

incidents for major offences


Improving

Annually


Improving

Annually

Australian Bureau of Crime Statistics

Decreasing

Annually

The perception of safety was well

above the neutral score with 4.78

out of 5 people or 97% feeling safe

during the day home alone and

3.77 out of 5 people or 75% feeling

safe when in their nearest town at

night.

The annual average percentage

change for property offences has

been a 9.1% decrease between

January 2011 and December 2015.

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PLACES FOR PEOPLE


We have services, infrastructure and development that connects, supports and strengthens our community for the future

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PLACES FOR PEOPLE


Theme


Places for

People

We have a diversity of beautiful spaces that foster community happiness and wellbeing

Community satisfaction with

libraries; cleanliness of

streets; parks, reserves and

playgrounds; sporting

facilities; community halls;

Council pools; youth facilities


Mean satisfaction ratings

Improving to 3.5 or more across all

service areas

Annually

All of the listed facilities had an

increased satisfaction rating from

2012-2016. The % increase is listed

for each facility:

Libraries - 2%

Community halls - 9%

Youth facilities – 13%

Parks, reserves & playgrounds

– 2%

Cleanliness of streets – 3%

Public toilets – 7%

Council pools – 15%

We have a mixture of affordable, sustainable housing options for all in our community

Households with housing costs

30% or more of gross income

Number of developments that

include an affordable housing

ABS NSW LG Data

Reported separately as m o r t g a g e

stress and rent stress

Decreasing

Annually

BSC Development Applications

(Requires new process to record)

Bellingen rates 950.1 on the

SEIFA index of social

disadvantage (scores range

from 1,120 – 788.4 across

NSW)

Mortgages represent 53% of

gross average personal income

Rents represent 34% of gross

average personal income

Secondary dwelling applications

have increased significantly from 2

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Theme


component Number of 1 and 2 bedroom

developments and secondary

developments

Increasing

Annually

in 2012, to 4 in 2013, 14 in 2014

and 16 in 2015.

We are connected and able to move around in a safe, accessible, affordable and environmentally friendly way

Kms dedicated walking and

cycling tracks (11.3km currently)

% of us moving around using

methods other than cars

BSC Asset Management Reporting

Increase by 10km by 2030

Increasing

Annually


Improving

Annually

The length of shared cycle/

pedestrian paths has extended by

1.8km making a total of 13.1km of

formed tracks.

Community participation in ride to

work and walk to walk activities in

addition to the use of community

transport.

We have the facilities and services needed to be a healthy and active community

Subjective wellbeing

Mean satisfaction rating of

Council’s overall

Performance


Improving

Annually


Improving to 3.5 or more

Annually

Council facilities and services that

lead to a healthy and active

community include pools, sporting

facilities, parks, reserves and

playgrounds, community halls,

beaches, youth facilities and

services for the elderly. Each of

these facilities or services scored at

least 3 out of 5 or higher in

satisfaction rating.

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LIVING ENVIRONMENT


Our natural environment is healthy and clean, we work actively to protect and improve it for future generations

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LIVING ENVIRONMENT (CONT)


Our natural environment is healthy and clean, we work actively to protect and improve it for future generations

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LIVING ENVIRONMENT


Theme


Living

Environment

We have clean water which is protected and used sustainably

Swimming Water Quality

Community water usage

BSC Swimming Water Quality

program

% of tests showing suitable water

quality


Annually

NSW Dept. of Primary Industries –

Office of Water

Steady or reducing trend in

average annual residential water

supplied in the financial year.

Below median (for similar size water

providers) and reducing

Annually

4 out 6 popular swimming holes

scored 100% for swimming water

quality over the last 2 years.

Average annual residential water

consumption for 2014/2015 is

152kl/property, State average is

166kl/property, National average is

181kl/property. Results for

2015/2016 are not available from

the Office of Water until 2017.

Our surroundings are quiet and clean

Number of noise complaints

Number of air quality

complaints

BSC State of Environment Report

Steady or reducing

Annually


Steady or reducing

Annually

17 noise complaints were reported

to Council between 2012-2016.

17 air quality complaints were

reported to Council between 2012-

2016.

We reduce,

reuse, recycle

Waste generated/total waste

for both kerbside and self haul

(tonnes) per capita


Reducing or steady

Annually

Slight increase in 2013 but now

steady. 543kg waste generated by

each person in 2015.

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Theme


% of total waste diverted from

landfill


Increasing or steady

Annually

Dramatic increase in recycled

waste, with 84% of waste diverted

from landfill (FY 15/16). This is an

increase of 3% from the previous

year which gives an indication as to

why Bellingen Shire Council is

ranked number 1 recycler in NSW.

We live sustainably and reduce our ecological footprint and contribution to climate change

Annual Council total greenhouse

gas emissions (measured in

tonnes of carbon dioxide

equivalent)


Reducing

Annually

Overall emissions remain steady

with slight electricity reduction.

Further reductions are anticipated

with the installation of Solar

Photovoltaic (PV) systems on

Council facilities.

We protect and enhance our biodiversity

Number of endangered

and threatened species,

populations and

ecological communities


Steady or decreasing

Annually

Bellinger Snapping Turtle declared

critically endangered.

Identification of approximately

1730ha that meets the criteria for

core koala habitat under SEPP 44 (Koala Plan of Management adopted

December 2015)

We work together to protect and enhance our environment

Number of volunteer hours

spent on invasive weed control

(public and private land)

State of Environment Report

(Regional)

Number of volunteer hours

Steady or increasing

Annually

Increase in number of hectares

regenerated from 7 to 41 hectares

since 2011 which includes 500

hours of annual volunteer input.

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CIVIC LEADERSHIP


Council is open and transparent and provides leadership and advocacy on behalf of our community

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CIVIC LEADERSHIP


Theme


Civic

Leadership

Council is an organisation that embraces business excellence

Delivery Program achievement

Key priorities from the DP&OP

identified and achieved

BSC Delivery Program and

Operational Plan report

Reporting against KPI’s

Stable

Quarterly

All Key priorities achieved

Stable

Annually

Performance is communicated

through the annual Operational Plan

report and the End of Term Report.

Operational Plan reporting has

previously been completed on a

quarterly basis but is now bi-

annually.

The review and achievement of key

priorities is undertaken regularly by

executive management on an annual

basis.

Our community is informed and engaged with a strong sense of civic leadership

People participating in one or

more citizen engagement

activities in the past 12

months

Community members on

Council Community and

Advisory Committees


% of people participating

Increasing

Annually

BSC % of community members

on Council Community and

Advisory Committees

Minimum 70% stable or increasing

Annually

95.7% of Councils s355 community

committees are community members

with the remainder being Councillors

who are also members of the

community.

85% of Council’s Advisory

Committees are community members

with the remainder being Councillors

who are also members of the

community.

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Theme


Council is proactive in representing the needs of our community

People contacting Council with

queries have their matter dealt

with efficiently


% of matters resolved in 1 or 2

contacts increasing to 70% or more

Annually

First Contact Resolution (FCR) has

increased from 63% when

measurement first began in

November 2013, to 77% for the

2015/2016 year. FCR performance

is reported via the annual

Operational Plan.

The Mystery Customer program

conducted on a monthly basis has

proven beneficial in raising service

standards and the consistent delivery

of quality customer service with an

overall score of above 90% for each

year since the program commenced

in February 2014.

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Significant Achievements 2012 – 2016

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BELLINGEN SHIRE COUNCIL SIGNIFICANT ACHIEVEMENTS – 2012 TO 2016

ECONOMIC AND BUSINESS DEVELOPMENT

The Economic Development Unit is focused on establishing a resilient economy, the promotion of balanced and sustainable tourism, and development of

the agricultural sector. This is achieved by attracting investment to the Shire, providing appropriate infrastructure to support growth and working with

local business and regional partners.

The unit provides visitor information services, volunteer co-ordination, grant support, business development support and management of Council public

swimming pools and tourist information centres.

Significant Achievements for 2012-2013

Tourism

Continued to work with Coffs Coast Marketing in the promotion and development of tourism in our region.

During 2012/13 reporting period Bellingen Shire was involved in the very successful 101 Things to do on the Coffs Coast campaign. This

campaign was acknowledged by industry at a number of award nights.

In conjunction with Coffs Coast marketing the Shire hosted a number of PR visits which resulted in stories being produced in both the traditional

media as well a number of social media sites.

Successfully negotiated with TASAC [Tourism signage committee] to have brown and white tourism signage approved for the Urunga Boardwalk.

New collateral material for the Urunga Boardwalk developed.

Maintained the operation of the Urunga and Waterfall Way Visitor information Centres. The Urunga centre reported an increase in numbers due to

their continuing involvement with the Driver Reviver programme. The Waterfall way Centre reported a decrease in numbers through the door,

however they recorded in increase in sales.

The Shire has been represented on the peak industry group - North Coast Tourism Board with a board position.

Developed a new photographic library for Council and general usage.

Economic Development

The major economic activity within the shire was the announcement of Abigroup as the preferred tender for the Urunga – Nambucca section of

the Pacific Highway upgrade.

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Council is working closely with the contractor including promoting local businesses to Abigroup.

Activities from the 5 year Economic and Tourism Development Plan implemented as resourcing permits.

Worked closely with NBN on the introduction of National Broadband Network across the Shire.

Liaised with a number of local businesses to assist them with Council matters and outside assistance.

Council represented on a number of groups and working parties including The Bellingen Shire Education and Business Alliance, Industry Mid

North Coast Board and Manufacturing Coffs Coast Board.

A range of joint projects undertaken with neighbouring councils - Coffs Harbour and Nambucca Shires on economic development matters and

issues, especially the NBN introduction.

Relationship built with Southern Cross University during the year.

Grants

The grants area has been successful with a number of grants for the Shire.

Continued development of closer relationships with areas in Council so we can develop long range plans and actions to be ready for grant

opportunities as they arise.

The State and Federal Governments have reduced funding activity over the last year and we look forward to an improvement in the new financial

year.

Swimming Pools - Dorrigo and Bellingen

Commenced work on the new contact for the management of the Bellingen swimming pool during this period.

Service Review process undertaken for Bellingen Pool

Saleyards

The Dorrigo saleyards continued to operate during the reporting period.

The Yards showed a decline in number over the last 12 months. This is due to market and weather conditions.

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Significant Achievements for 2013-2014 Tourism

Council strengthened the working relationship with regional tourism agencies to ensure a more balanced approach to how destinations were

promoted across the Shire.

A working group was established to develop a Master Plan for Gleniffer Reserves with a key objective to address impacts on the environment

from increasing visitation.

Council established an Events Hub at the Waterfall Way Visitor Centre to promote festival and event sustainability and to assist community based

organisations in events management.

A successful Volunteer Celebration was hosted by Council to thank and support volunteers who work across our Shire in a range of community

and service based organisations.

A number of familiarisation tours were conducted of accommodation properties across the Shire to enhance the product knowledge of Tourist

Information Centre volunteers.

The Waterfall Way Visitor Centre received significant internal and external enhancements to make it more appealing to visitors.

The sale of commission based event tickets commenced at the Waterfall Way Visitor Information Centre to assist in the promotion of local events.

The development of a feasibility study for the Urunga Tidal Facility commenced.


Council hosted digital workshops in Dorrigo, Bellingen and Urunga to enhance the e-commerce capability of local business.

Bellingen Shire was represented at the Country Living NSW Expo in Sydney; this is a key marketing platform to tourists along with tree changers

and sea changers.

Council collated information on local business to facilitate local employment and contracting opportunities generated from the Pacific Highway

upgrade.

Council worked closely with individual companies to facilitate customised solutions for improved National Broadband Network coverage.

A new mentoring service was introduced to assist local businesses with business planning and development and their engagement with Council.

Community Events signage was established to provide a more professional approach to marketing local festivals and events.

Council significantly increased engagement with Chambers of Commerce and community organisations to enhance economic development

across the Shire.

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Grants

A successful grant application saw the installation of outdoor gym equipment in Connell Park next to the children’s playground which sees

ongoing regular use by the community. Adding to this valuable community asset, the Bellingen Rotary Club installed a further two pieces of

equipment.

The Dorrigo Swim Centre has seen some valuable improvements with the installation of a new accessible toilet thanks to a grant from the State

Government’s Community Building Partnership Fund. A $40,000 energy efficiency project was also undertaken with thanks to a grant from the

Department of Families and Community – Sport & Recreation that will see a saving on energy costs of approximately $6,000 per year. This

project was partly funded by Council.

The Local Government Energy Efficiency Program has enabled a solar installation to heat the showers at both the Bellingen and Dorrigo Swim

Centres.

The Better Waste Recycling Fund provided Council with a grant of $71,931 to enable better waste management practices, increase recycling and

diversion from landfill and improve the management of problem waste. A significant project funded from this will be the installation of a

weighbridge at the Raleigh Waste Management Centre.

The previous Council Donations Fund saw a change with its metamorphosis into the Community Support and Community Event Sponsorship

Funds. These Funds help the community to run programs and projects that have a broad community benefit. The Funds have contributed $49,826

in the last financial year to support various community organisations and events such as Local MADE, the Arts Council of Dorrigo, Girl Guides,

Bellingen, Dorrigo and Urunga Country Women’s Associations, the Bellingen River Festival, the Jazz Festival and the Kalang Progress

Association.

Swimming Pools – Dorrigo, Bellingen and Mylestom

Council recognises that our community significantly values its public sporting infrastructure. Not only does it promote a healthy lifestyle, it enhances

social cohesion and community spirit. Throughout 2013-2014, Council made significant improvements to all its public swimming pools which will result in

a positive social, economic and environmental impact.

A service review process was undertaken for the Bellingen Swimming Pool.

Council engaged YMCA to manage Bellingen and Dorrigo Swimming Pools.

Bellingen Swimming Pool realised a significant increase in attendance.

At Bellingen Pool, Council installed a chlorine dosing system, repaired the expansion joint and ballast tank, made improvements to the amenities

and gardens, repaired roof tiles and installed solar panels.

Dorrigo Swimming Pool recorded a strong average increase of revenue.

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At Dorrigo Pool, Council installed disabled amenities, made repairs to roofing panels, improved waste water drainage, repaired the pool heater,

replaced shade cloth and introduced $40,000 worth of solar panels that will significantly reduce energy costs.

At Mylestom Saltwater Pool, repairs were made by Council to some of the timber decking.

Dorrigo Saleyards

An on-going maintenance program is now in place to enhance the facility and improve safety of patrons and staff.


Tourism

Council has representation on the Coffs Coast Tourism Management Committee and North Coast Destination Network. Initiatives include

commissioning a Tourism Strategic Plan for the Coffs Coast Region, collaboration with Destination NSW to reshape the Regional Tourism

Organisation structure and delivery of State tourism funding

Establishment of new tourism branding for the three main towns in the Shire

Implementation of three tourism Discovery Apps. This is a partnership which will support tourist information and council services

Development of the Gleniffer Master Plan to address environmental and social impacts from tourism

Volunteer familiarisation tours of accommodation properties improving product knowledge and visitor information services

Creation of a new Facebook page for tourism promotion called “Bellingen Dorrigo Urunga”

Development of the Events Hub to promote the events and festival sector.

Ticket sales through the Waterfall Way Visitor Centre increased its annual turnover by one hundred per cent from the previous year

Support and promotion of the Bush ‘n Bay Adventure Race at Mylestom, including facilitating volunteer support and promoting the event to

relevant target markets.


Exhibited at the Country NSW Expo in Sydney to promote the Bellingen Shire as a relocation prospective

Collaboration with Coffs Harbour Innovation Centre to offer a series of Innovation Workshops throughout the Shire

Co-sponsored the Mid North Coast Food Forum, attracting agribusinesses and offering industry development workshops and presentations

Provision of mentoring services to a range of new and existing businesses

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Joined the Small Business Friendly Council program, identified strategies to improve services to small business, including the rollout of a

development application tracking service to process all commercial and events based development applications

Youth Mentoring Program developed with the Bellingen Shire Business and Education Alliance, promoting youth retention in the Shire as a key

objective.

Sale Yards

Review of the on-going fees and charges to promote sustainability of sale yard operations

Review of Work Health and Safety aspects of the facility

New broadband infrastructure installed to improve internet connectivity and to improve facilities for clients.

Grants

NSW Roads and Maritime Services provided $600,000 to assist in the reconstruction of Newry Island Bridge. NSW Environment Protection

Authority (EPA) contributed $106,300 to build a new community recycling centre at Raleigh

EPA provided $71,932 to purchase new recycling street bins and a weigh bridge at Raleigh Waste Management Centre

Council and Bellingen Valley/Dorrigo Rugby League Club secured $68,182 to repair the grandstand and upgrade storage and amenity buildings at

Bellingen Park

Department of Sport and Recreation contributed $25,000 to upgrade lighting facilities at Connell Park

NSW Cancer Institute committed $25,000 for eight multipurpose marquees for public sun and weather protection at parks, sporting grounds,

swimming pools, festivals, functions and events

Southern Phone awarded $25,000 to fund kitchen renovations at Bellingen and Dorrigo Girl Guide halls, purchase of recreational equipment for

Bellingen Scouts and provision of a pool hoist at Bellingen Swim Centre

The Community Building Partnership Program provided $15,000 towards the restoration the Bellingen Memorial Hall roof

NSW Office of Local Government awarded $10,000 to establish a program that subsidises companion animal fees for low income earners

North Coast Local Lands Services contributed $5,000 to control new and emerging weeds

The Department of Education and Communities provided $1,230 to host a youth clinic in Dorrigo, a basketball clinic in Urunga and a youth music

event at Bellingen Markets

The Department of Family and Community Services awarded $800 to host a senior’s week function.

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Tourism

The Economic Development Unit (EDU) worked with local chambers and the Economic and Business Development Advisory Committee to

establish a new strategic plan for the next five years, Bellingen Shire Council’s Economic Development and Tourism Plan 2015-2020.

From a tourism perspective, Council has made some significant progress. This included working at a regional level to establish a new industry

forum – Destination Coffs Coast. Council facilitated the recruitment of Bellingen Shire chamber and industry representatives. The Committee

commissioned a new Coffs Coast Tourism Strategic Plan 2020. A key outcome of the Plan is a new approach to branding and marketing that will

ensure stronger representation of the Bellingen Shire under the Coffs Coast banner. This provided a $50k benefit to BSC.

Council continues to support the Discovery Apps initiative across the Shire and installed five new QR posts at key tourist attractions across the

Shire. The QR Code posts enhance the visitor experience at each location through providing innovative digital interpretation.

The EDU worked productively with representatives from the Gleniffer Community in addressing negative impacts from visitation at the Gleniffer

Reserves. The Gleniffer Master Plan was adopted by Council and is now at the implementation stage. A Stewardship Group is being established

to work with Council and key stakeholders.

Three volunteer familiarisation tours of accommodation properties across the Shire were conducted for Visitor Centre Volunteers. This provided

volunteers with firsthand knowledge of our tourism product. This translates to qualified referrals and a higher level of confidence when our

volunteers are dealing with visitors.

The “Bellingen Dorrigo Urunga” Facebook page attracted over 1500 likes and continues to be a valuable platform to promote tourism and our

Shire.

The Events Hub goes from strength to strength. This year the Hub hosted three Work for the Dole placements. The committee are continually

building on services and the resources it offers for the Shire’s creative industries. A new Events Hub website is currently in development which

will assist new and existing festival organisers through the information it provides

Two new digital kiosks have been acquired to support visitor information services. One will be located at the Waterfall Way Visitor Centre and the

second one will be located in the CBD of Urunga.


Council was pleased to be a key sponsor of the Mid North Coast Creative Industries Forum. The event was held in the Slim Dusty Centre in

Kempsey and was very well attended. The forum was organised by ETC and brought creatives together from across the region.

The Mid Coast hosted another very successful Food Forum at Bonville Golf Course. This event continues to grow. The Event supports all forms of

agri business and involves workshops, presentations, panel discussion, a food showcase and harvest dinner. Bellingen Council was a major

sponsor with other LGAs.

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Council worked closely with ETC throughout the year to offer a range of business workshops. Sessions were held on marketing and Instagram.

Council also partnered with ETC to provide one on one business advice.

The Digital Innovation Challenge was held in conjunction with Coffs Harbour City Council. It provided workshops and prize money for

entrepreneurs in the digital space looking to commercialise their new ventures. The Event was well attended by Bellingen Shire businesses and

the community.

Council works regularly with industry associations like: North Coast Destination Network, Regional Development Australia, (RDA) Mid North Coast

and Arts Mid North Coast. A significant outcome from our partnerships was the development of the RDA Mid North Coast Business Prospectus.

This publication aims to attract public and private investment into our region.

The Bellingen Shire Local Food Trail was launched in 2015. The publication highlights local food producers, wholesalers and retailers. It aims to

capitalise on Tourism Australia’s “Restaurant Australia Campaign” and provides a boost to our food tourism sector. The Local Food Trail is

digitally integrated with Discovery Apps.

BSC also exhibited at the Regional Living Expo in Sydney. This event aims to attract tree and sea changes to regional areas. The Bellingen stand

attracted strong interest from Sydneysiders looking to move to a regional location

Sale Yards

Council continued to work with the Dorrigo Saleyard Committee to ensure the saleyards operate in a safe and sustainable manner. All committee

members and sale agents undertook WHS training to minimise risk and workplace accidents.

This year the Saleyard have made significant investment in upgrades to their scales, security and general maintenance. Three new members

joined the Committee this year, bringing a wealth of knowledge and experience to the business.

Grants

NSW Department of Social Services through its Volunteer Grant Program funded five of Council’s Committees for volunteer expenses and

equipment to the value of approximately $16,000

In the 2015 round of the Community Building Partnership Program, Council assisted a number of its community organisations with applications

that resulted in $130,000 being granted to six groups

The Department of Education and Communities provided $1,230 to host a series of youth activities as part of the 2016 Youth Week

Raleigh Hall was the recipient of the NSW Government’s Public Reserves Management Fund grant to the value of $24,850 for repairs to the roof,

storm water disposal, gutter and downpipes, damage boards and painting

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The Raleigh Hall was also successful in replacing its fence due to a grant from the Department of Infrastructure and Regional Development for

$6,000

Of the 254 applications, Council was one of only 24 organisations successful in its Expression of Interest to the ClubGrants Category 3 Arts and

Infrastructure Fund. The application was for a significant upgrade to the Bellingen Memorial Hall that includes internal and external painting,

kitchen and amenities upgrades, floor sanding and other general repairs to the value of $262,000. Council is currently awaiting the outcome of its

full submission.

Council, through its Community Support Funds was pleased to able to assist 29 community groups to the value of $47,731. The Community

Support Funds assist groups with activities and events that support the broader community across the Shire.

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COMMUNITY WELLBEING

The Community Wellbeing Unit covers a range of services and facilities across our community. It includes the management and implementation of Arts

and Cultural policies and plans, beach patrols by professional lifeguards, planning of services and facilities for different population segments from Dorrigo

Support Centre, emergencies services general liaison, provision of library services, Section 355 committee support and operation of Council’s Youth

Hub.


Dorrigo Support Centre

Continues to be auspiced by the Bellingen Shire Council, servicing around 70 Seniors on the Plateau as well as being the main service provider

for an elderly man living with Downs Syndrome

Operates regular activities such as

o Social lunches

o Fortnightly bus trips

o Annual and short term get away stays

o Bingo

o Mosaic

o Pleasure crafts

o Local transport

o Advocacy

o Annual Seniors Christmas luncheon

o Christmas lights tour

We also link into other activities around Dorrigo and away such as

o Aqua aerobics

o Day centre

o First Friday seniors show in Coffs

o National Parks exhibitions

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We are regular supporters of

o Relay for Life

o Dorrigo Show

o Daffodil Day

o Endless street stalls

o Anzac Day

o Premiers Concert

The Support Centre is a member of the Neighbour Aid Association and recently received an award for outstanding service.

We are a member of the Mid Coast Communities and receive significant staff training through them.

All staff are predominately trained and qualified in aged care and disability and we have one trainee

We regularly apply and receive grants from various locations to assist with funding of activities we may be running at the time

Bellingen Youth Hub

Consistent increase in usage; both from youth and wider community groups

Increase in diversity of users and programs

Established core tenants, community user groups and value-added through collaborative partnerships and built significant rapport and trust with

the attending youth

From the youth development and support perspective, the centre has been pivotal in the establishment and support of numerous programs right

across the youth sector including areas such as youth services, social development, school and education, arts and music and general wellbeing.

From a community support perspective, the centre has contributed to numerous events and activities including Camp Creative, the Readers and

Writers’ Festival, the Jazz Festival, music nights, Youth Week and Arts Week.

Financially the centre has operated within its budget, balancing the overall operational costs with workshop development and the initial upfront fit-

out associated with a new centre.

Operationally, the centre has now developed its foundations – with governance, safety and core operational procedures now established.

Importantly, the centre is being accepted, adopted and supported by our young people and the wider community. The HUB’s Youth Advisory

Group is strongly represented and there have been significant levels of support for the centre and young people from various community groups

within the Shire.

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Volunteer Management Committees for Facilities and Community Engagement

Review and updating of Guidelines for Voluntary Committees (section 355 Local Government Act 1993) managing some of Council’s halls,

reserves and playing fields facilities.

Establishment of the inaugural Community Wellbeing Advisory Committee.

Positive engagement with and ongoing support for Voluntary Committees.

Arts and Cultural

Development of a comprehensive Public Art Plan for across our Shire.

Support of an inaugural Arts Week event.

Support for the Arts and Cultural Advisory Committee.

Beaches

Successfully tendered for the provision of professional beach patrols for Shire beaches for the next 5 years. The contract was awarded to

Australian Lifeguard Services which is a commercial arm of Surf Life Saving NSW.

Financial contributions to volunteer Surf Lifesaving Clubs for equipment, training and operational costs.

Emergency Services

Established a formal partnership agreement with State Emergency Service (SES) and agreement was reached regarding the transition of vehicles

to SES ownership.

Regular liaison meetings with the Rural Fire Service.

Financial contributions totalling $387,649 were made to NSW Fire and Rescue, Rural Fire Service and State Emergency Service.

Engagement with Aboriginal people

Positive engagement with local Aboriginal leaders and community and acknowledgment of elder Uncle Tom.

Successful NAIDOC Week Flag Raising ceremony.

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Access and Inclusion

Development of an Access and Inclusion Plan and associated projects such as:

- Tap replacement in high use areas to assist people who have arthritic hands, low levels of dexterity or only one hand to be able to use

taps

- Access to Bellingen Neighbourhood Centre being negotiated

- Mobility Map in final stages of development.

General

Development of Seniors Service ID card to use as generic identification for a range of different services.

Harmony Day Celebration held on 21 March in Maam Gaduying Park and Bellingen library.

Seniors Week feature in Bellingen Shire Courier Sun on 19 March 2014 showing six local people nominated by community organisations for their

commitment to community

Distribution of information on events, grants and training opportunities to Shire community services and organisations

Successful Networking

Facilitated the formation of a local Youth Network, sharing information and resources on programs

Facilitated the formation of a Shire wide extended care network, sharing information and resources on programs.

Facilitated the formation of a Playgroups and Children’s Services Group to initiate services, share resources and information.

Library Services

The Shire Libraries at Bellingen, Dorrigo and Urunga had 130,109 visits with over 46,300 items borrowed.

11 babies participated in the libraries weekly Baby Bounce program.

324 students from St Mary’s Primary School, Urunga Public School and Mount St John’s Primary School visited the libraries during Children’s

Book Week in August 2013.

Over 200 children or young people participated in school holiday activities and Summer Reading Club events.

258 children visited their local library for National Simultaneous Story time in May 2014.

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Radio Frequency Identification (RFID) was launched across the libraries with Bellingen Branch offering borrowers the opportunity to use the Self-

Loan Kiosk to loan their items.

Council partnered with ABC Open to run a number of successful and popular workshops across our libraries on computer blogging, photography

and videoing.

The Libraries launched Book Club Kits for local book clubs to use.

Claire Scobie, author of The Pagoda Tree visited Bellingen Library to talk about her book and book writing.

Ron and Angela Sims from Family Voices provided an informative presentation on capturing oral histories.

Seniors and People with Disabilities and their Carers/Dorrigo Support Centre

Council’s Dorrigo Support Centre continued to provide a range of services on the Dorrigo Plateau for seniors offering regular activities such as:

Social lunches and talks

Fortnightly bus trips

Annual and short term get away stays

Bingo

Pleasure crafts

Monthly entertainment show trip to Coffs

Local transport

Advocacy

Annual Seniors Christmas luncheon

Christmas lights tour

In addition the Centre undertook special activities during 2013/14 such as:

Creation of a mosaic signposting the Hickory House Seniors Centre.

Establishment of a Carers support group.

Initiation of personal ‘my story’ mandalas with seniors and carers.

Commenced the transformation of the Centre entry into an accessible sensory garden and contemplation space.

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Youth Hub

Over the past 12 months, the Centre has:

Had a steady increase in events for each term.

Been used by 54 different organisations/groups (with diversity still increasing)

Seen volume usage steadying – averaged at 60%. Young people had an increase in general community usage (expanding usage base outside

youth only).

Been supported by approximately 4000 volunteer hours (external volunteers only) valued at approximately $100,000 (@ $25 per hour as valued

by Volunteering Australia).

Continued to establish relationships with community user groups and value-add through collaborative partnerships.

Continued to build rapport and trust with our young people.

The Hub has provided the following programs and outcomes:

Regular Events

Strategically supporting ‘anchor’ events including Camp Creative, Readers and Writers Festival, Jazz Festival, Arts Week and Youth Week

Relationship with Youth Education organisations (Schools, TAFE, BCA)

Regular afternoon activities supported by various organisations

Study room regularly available from 3:30pm to 5:30pm

Centre open weekdays with some after school activity

Youth Clinic Health service

Major Operational Deliverables

Opening of new Art Park at the Hub

Youth Week activities

Driver Simulator/Driver Supervisor Program initiated

Youth Clinic expanded to a weekly service

Distant Education partnership with Camden Haven realised

Migration of Finances from Council to the Hub Management Team and Volunteer Committee

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Positive Outcomes

Strategic and positive in-roads into supporting youth health and wellbeing

Introduction of a youth clinic

Provision of youth counselling and services by Bellingen Shire Youth Services and Youth Directions

Regular drop-in youth counselling and support services

Introduction of ‘social wellbeing’ as a foundation for the majority of programs supported by the centre:

Utilisation of professional youth workers to support activities and events

Derivation of a common ‘culture’ and ‘conduct’ for the centre

Mentoring support for other youth organisations

HUB being seen as a central identity and safe network for young people and the broader youth community:

Increased representation from the community regarding young people

Common and consistent advertising and branding.

Collaboration with other groups

Relationship building outside of HUB (skate park, Juvenile Justice etc.)


Bellingen Shire Libraries

Family History Workshop held via Camp Creative at Bellingen Library, with potential to become a regular event

Book launches by local authors Bronwyn Parry and Karly Lane

ANZAC Day display and presentation by Moira and Kevin Franklin at Bellingen Library with period costume, historic military artefacts and vehicles

on display

Australian Voices in Print Tour – authors Jenn McLeod, Karen Davis and Tricia Stringer included Bellingen Library in their Australian library tour

Participation of over 200 students in Children’s Book Week activities with local schools Urunga Public School, St Marys Primary School and

Mount St Johns Primary School taking part

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ABC Open held regular blogging, film making and photography workshops across the three branch libraries

Branch libraries hosted annual library events, such as Library Lovers Day, National Simultaneous Storytime and Summer Reading Club.

Relationships/Partnerships/Facilities

Continuation of positive relationship building with Section 355 Committees. A section 355 Committee Guidelines Manual was developed to

support the operation of the committees.

Supported improvement and maintenance projects, including Connell Park lights and Bellingen Memorial Hall roof

Positive engagement with local Aboriginal leaders and community; successful NAIDOC Week Flag Raising ceremony and participation in schools

NAIDOC Week events

Participation in Bellingen Shire Interagency, Aged Care Network, Child and Family Interagency.

Access/Inclusion/Diversity

Modification of features in Council buildings to improve accessibility

Construction of a ramp to enable better access to Bellingen Neighbourhood Centre

Awareness-raising morning tea held on International Day of People with a Disability

Installation of automatic opening doors at Urunga Library

Participation in Harmony Day celebrations at Bellingen Markets.

Planning

Participation in place based planning initiated by NSW Family and Community Services.

Health

Mental Health Month program included engagement with outlying communities

Formation of a Community Drug Action Team and successful funding submission for associated projects

First Aid courses held in small communities.

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Seniors

Successful Seniors Week event

Extended care network support.

Information/Marketing/Awareness

Distribution of information to other services and organisations

Supported Banner Pole bookings for community group’s marketing.

Youth Hub

Number of events per month continues to increase (40% per annum)

Number of users (youth and adult) continues to increase (60% youth)

Expanding range of services to youth and community

Number of different groups and organisations using the Hub continues to expand

Centres room usage increasing – now operating around functional 60%

No graffiti, vandalism or theft in the past 18 months

Increased collaboration across all service sectors

Increased number of volunteers and supporters

Outstanding community satisfaction results from last survey

Centre’s credibility expanding beyond Bellingen Shire

Centre is operating in accordance with its strategic plan

Operating now within all sectors: Health and Wellbeing, Education and Training, Arts and Music, Community Development.


Delivery of approximately 10,000 hours of social support, centre based activities, domestic assistance, local transport and supported

accommodation to aged people or people living with a disability

Monthly program of varied activities based on client interests

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Support group for carers with a mandala project as an activity

Program on finishing Unfinished Objects (UFO) as a support for carers activity

Fortnightly shopping trips

Monthly trips to a live show for seniors in Coffs Harbour

Trip to Floriade, national museums and attractions in Canberra

Collaboration with Hickory House, CWA, Multipurpose Service and Community Transport

Participation in service sector networks such as Neighbour Aid, Mid Coast Communities and National Disability Service

Stage Two of a Sensory garden at Hickory House.

Arts and Cultural

Public Art Plan developed and adopted in conjunction with the Arts and Cultural Advisory Committee

Pop-up art in shops, painted waste bins, historic photos on waste bins implemented consistent with the Public Art Plan

Supported the Sculpture in the Park Exhibition at Urunga and the Music Festival in Bellingen

Ongoing meetings of the Arts and Cultural Advisory Committee.

Emergency Services Support

Presentation by the Rural Fire Service on conditions that create a potential for a major fire event

Regular liaison meetings with local Rural Fire Service district staff

Liaison with State Emergency Service staff

First Aid courses in conjunction with Medicare, in Kalang and Megan as a support for residents who may face emergency situations.


Bellingen Shire Libraries

Family History Workshop held in August for Family History month

Book launches by authors Karen Viggers, Kim Hodges & Hazel Buchanan

Book launch of the Family Activity Book for Endangered Species of the Bellinger Valley

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ANZAC Day display and presentation by Moira and Kevin Franklin at Bellingen Library with period costume, historic military artefacts and vehicles

on display

Provided information to Bellingen High School Futures Program for year 10 students

Continue to provide school holiday events in partnership with Urunga and Bellingen Vacation Care Groups

Participation of over 200 students in Children’s Book Week activities with local schools Urunga Public School, Repton Primary School and Mount

St Johns Primary School taking part

Bellingen Co-Working Group partnership developed to use the Bellingen Library space bi-monthly on a Monday when the library is closed, hosting

relevant guest speakers and workshops for people who run their businesses from home or online.

Branch libraries hosted annual library events, such as Library Lovers Day, National Simultaneous Storytime and Summer Reading Club.

Continued partnership with Clarence Valley Council to provide physical and online resources relevant to community needs.

Library visits are approx. 50,000 for Bellingen and 32,000 each for Dorrigo & Urunga libraries. While a slight decrease from previous years, this

correlates to the increase in loan periods from 14 to 28 days resulting in fewer visits and increased loans of ebooks, eaudio books and

emagazines.

Relationships/Partnerships/Facilities

Continuation of positive relationship building with Section 355 Committees through attendance at committee meetings, assistance with grant

applications and advisory support. A section 355 Committee Guidelines Manual was developed in January 2015 to support the operation of the

committees.

Supported improvement and maintenance projects, including Connell Park lights $50,000 and Bellingen Memorial Hall roof $30,000

Positive engagement with local Aboriginal leaders and community; successful NAIDOC Week Flag Raising ceremony and participation in schools

NAIDOC Week events

Participation in Bellingen Shire Interagency, Aged Care Network, Child and Family Interagency for information exchange, ideas and project

partnering e.g. emergency service preparation in aged care.

Access/Inclusion/Diversity

Development of a Shire Mobility Map

Modification of features in Council buildings to improve accessibility e.g. tactile signage for public toilets, installation of a MLAK lock and door at

Bellingen Park

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Awareness-raising morning tea held on International Day of People with a Disability

Participation in Harmony Day celebrations at Bellingen Markets.

Planning

Participation in place based planning initiated by NSW Family and Community Services.

Health

Mental Health Month program included engagement with outlying communities at Megan, Dundarabin and with farmers at Dorrigo saleyards

Formation of a Community Drug Action Team and successful funding submission for associated projects such as the Tackling Ice in our

Community forums in Dorrigo and Bellingen

Seniors

Successful Seniors Week event at Dorrigo with an old time dance and a gathering of seniors from across the shire in Bellingen

Extended care interagency network support for information and ideas exchange.

Information/Marketing/Awareness

Distribution of information to other services and organisations on community events, potential project to partner on training available or general

community information received

Supported Banner Pole bookings for community group’s marketing.

Youth Hub

Number of events per month continues to increase (40% per annum) with a number of different groups and organisations using the Hub

Number of users (youth and adult) continues to increase (60% youth)

Expanding range of services to youth and community such as the youth clinic being provided weekly rather than fortnightly and media certificated

course

Centres room usage increasing – now operating around functional 60%

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Increased collaboration across all service sectors

Increased number of volunteers and supporters including community members undertaking Work for the Dole commitments

Centre’s credibility expanding beyond Bellingen Shire

Centre is operating in accordance with its strategic plan

Operating now within all sectors: Health and Wellbeing, Education and Training, Arts and Music, Community Development.


Delivery of approximately 10,000 hours of social support, centre based activities, domestic assistance, local transport and supported

accommodation to aged people or people living with a disability

Monthly program of varied activities based on client interests

Support group for carers with a mandala project as an activity where carers in the community gather for respite and support and create a mandala

of their journey as a carer of their life

Program on finishing Unfinished Objects (UFO) as a support activity for carers where they bring any unfinished objects e.g. knitting, woodwork, art

or craft objects to work on while in the group

Fortnightly shopping trips

Monthly trips to a live show for seniors to Coffs Harbour

Collaboration with Hickory House, CWA, Multipurpose Service and Community Transport for information and ideas exchange and to collaborate

on joint activities such as day centre and Seniors Christmas

Participation in service sector networks such as Neighbour Aid, Mid Coast Communities and National Disability Service to gain information and

ideas, attend industry training or updates on changes in funding models and reporting

Stage Two construction of a Sensory garden at Hickory House.

Arts and Cultural

Public Art Plan developed and adopted in conjunction with the Arts and Cultural Advisory Committee

Pop-up art in shops, painted waste bins, historic photos on waste bins implemented consistent with the Public Art Plan

Supported the Sculpture in the Park Exhibition at Urunga and the Music Festival in Bellingen

Ongoing meetings of the Arts and Cultural Advisory Committee at least quarterly.

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Emergency Services Support

Regular liaison meetings with local Rural Fire Service district staff

Liaison with State Emergency Service staff

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SUSTAINABLE ENVIRONMENT AND WASTE

Council’s Sustainable Environment and Waste Unit (SE&W) develops, supports and implements innovative projects in partnership with our local

community, including our indigenous community. The key focus areas include invasive plant management, biodiversity management, coastal and river

ecosystem management, sustainable food production, climate change adaptation and mitigation and resource recovery (waste management).


The FY2010/11 financial year saw the commencement of significant staff changes and restructuring to the S&NR Team. The capacity and staffing

levels of the team has increased to one manager and four staff members. The focus of the restructured team is on implementing external projects

focused on sustainability and natural resource priorities as identified in the CSP;

The Coastline and Estuary Management Committee (CEMG) and Environmental Advisory Committee (EAC) was consolidated to form a new

single Committee called the Environmental Sustainability Advisory Committee (ESAC);

Rolling out the Environmental Levy Community Fund (ELCF). The ELCF was also reviewed and significantly altered to enable a more

professional service to the community and management of community funds;

Financial support of the Bellinger Landcare network and Bellingen Urban Landcare Group;

Financial support of the Bellinger River Festival and Bellingen Energy Festival;

Financial support of the Indian Myna pest bird species eradication program;

Specific projects commenced and implemented included – Regional State of Environment Report, the Weeds Action Program, Connect with Your

River (riverbank stabilisation and revegetation projects across the Shire – 8 sites in total), draft Dangar Falls Plan of Management, improving the

biodiversity of Dangar Falls reserve, Bellingen Shire Council’s Coastal Zone Hazard Definition and Processes Study, Our Living Coast grant fund

(which included weed control projects in Mylestom, the development of the internal Bellingen Action Team for Sustainability, upgrading urban

areas with native vegetation plantings, riverbank stabilisation and revegetation projects across the Shire – 7 sites in total) and as part of a regional

alliance successfully applying for the federal government’s Clean Energy Future Fund to start the Jaliigirr Project which aims to improve the

Shire’s biodiversity through invasive plant management and riverbank stabilisation and revegetation projects; &

The Bellingen Emissions Reduction Program (BERP) action plan was adopted by Council and subsequent detailed energy audits undertaken to

identify key energy savings actions.

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Effective contract management of Council’s kerbside waste collection contract (Handybin) has contributed to Council being the number one

Council in NSW for the highest kerbside waste diversion rates at approximately 84%.

Connect with your River - this project has seen the implementation of eight best practice on-ground riparian zone rehabilitation projects on the

Bellinger and Kalang Rivers to improve river ecosystem health.

Estuary Action Plan Stage 2 - six high priority site action plans have been developed along 6.5kms of the Bellinger and Kalang River Estuaries.

These plans identify high risk erosion hotspots and rehabilitation recommendations. Further, increased sea level inundation levels due to climate

change have been identified and rehabilitation recommendations provided.

Bellingen Shire Council partnered with the Local Land Services, NSW Soil Conservation Service, NSW Department of Primary Industries, NSW

Recreational Fishing Trust, NSW Office of Environment & Heritage, Bellinger Landcare, the private sector (Lend Lease and Holcim) and the

community to deliver the Rock Fillets for Fish Fillets project in the Bellinger Estuary. This $400,000 project was an Australian first covering 1.87

hectares. Council contributed to estuary bank revegetation (1800 plants established), the installation of 520 metres of rock fillets (groynes utilising

rock, reef balls and wooden pin groynes) and 150 artificial reef structures covering 210 metres, to protect the river bank from erosion, improve

mangrove growth and develop fish habitats. This project has also contributed to Council’s social sustainability agenda by increasing the

recreational fishing experience for local anglers in the community.

Bellingen Island Restoration Project – implementation of best practice river bank stabilisation works to protect Bellingen Island (endangered

ecological community). The project installed wooden pin groynes, log and rock revetment work and the planting of native seedlings to stabilise the

riverbank to the east of Bellingen Island. The project was completed in partnership with the Northern Rivers Catchment Management Authority

(design and grant funding), Council’s Works section, private contractors and Bellingen Urban Landcare Group. The quantifiable outcomes of the

project are: 70 metres of riverbank stabilised, 200m of riparian vegetation enhanced, 672 native sedges/150 local native tree seedlings planted

and a community planting and awareness raising event held with Bellingen Urban Landcare.

Opening of the Bowerhouse Community Reuse Centre at Raleigh Waste Management Centre.

Partnering with Coffs Coast Waste Services in an innovative trial for the collection of used clothing through the existing domestic kerbside

commingled recycling collection system (a first for NSW). The aim was to assess the quantity, types and used clothing that may potentially be

recovered from households. Results include 1192 households trialled, 1046 households presenting bins, 237 filled clothing bags collected and

0.84 tonnes of clothing collected (41.6% was saleable, 35.5% for export, 9.1% for rag and 13.8% waste).

Implementing the business model review to ensure Council's resource recovery facilities are compliant with EPA requirements and efficiently

resourced. Achievements include commencing staff recruitment across all three of Council’s waste facilities, significant landfill remediation works

and developing revised safety and Landfill Environmental Management Plans.

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Completing the draft Coastal Zone Management Study which has been subsequently adopted by Council.

In partnership with the Works section, the SE&W Team constructed 60 metres of wooden boardwalk above the most degraded section of the

existing pathway at Dangar Falls Reserve. Further, in partnership with community volunteers, the Dorrigo Aboriginal Green Team and local

contractors, the SE&W Team project managed the construction of the Labyrinth, a winding paved pathway which provides a recreational facility to

the community with benefits for mental health. This was constructed with funding provided by ETC Community Support Fund, Dorrigo Expansive

Education Program and Dorrigo Arts Council. Ongoing bush regeneration at the site continues.

Implementing the Environment Levy Community Fund (ELCF). The SE&W Team received seven project applications capped at $5,000 per project

from environmental community groups. All seven projects were endorsed by the ESAC and subsequently adopted by Council to the value of

$35,000 facilitating this investment in our community

Bellingen Emissions Reduction Program (BERP) - projects implemented as part of this initiative have saved approximately 45,000 kWh of energy

and 48 tonnes of greenhouse gas emissions through the installation of solar hot water systems at the Bellingen and Dorrigo pools; installation of a

20kW photo voltaic solar system at the Dorrigo Pool; LED lighting upgrades throughout Council owned facilities and various timer switches.

Bellinger River Effluent Assessment and Planning Project - the SE&W Team has now proactively upgraded two Bellingen Valley dairy farmer’s

effluent management systems on a 50:50 funding arrangement which will contribute to improved water quality of the Bellinger River.

Conducting 478 noxious weed inspections and extensive high priority weed control works on public land.

Council adopting the Service Delivery Review for Weed Management Services which will improve noxious weed mapping, noxious weed

inspections and the quality of weed management services delivered in the Shire.


Finalist in the 2014 National Banksia Sustainability Awards – Local Government Sustainability Category which recognises and promotes

sustainable development and practice

involvement in the Bellinger River Snapping Turtle Mortality event, including provision of an administration centre for the Incident Management

Team (IMT), promotion through media and Council’s website and communication with field workers and staff

Management of Council’s kerbside waste collection contract (with Handybin) leading to the highest waste diversion rates in NSW (approximately

84%)

Bowerhouse Reuse Centre has generated $47,246.42 in revenue and received a $70,000 EPA grant for further upgrades

Implementation of the Business Model Review to ensure Council's resource recovery facilities are compliant with EPA requirements and efficiently

resourced

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Waste facility fees and charges reviewed, Landfill Environment Management plans for Dorrigo and Raleigh waste facilities approved, six site-

based waste attendant positions were converted from external contract positions; and a $106,000 EPA grant received to construct a community

recycling centre

Commencement of the Coffs Coast Resource Recovery and Waste Management Strategy from 2015 – 2027

Final Coastal Zone Management Plan and Estuary Inundation Mapping Study approved, including monitoring beach profiles and coastal erosions;

actioned through Bellingen Shire Coastal Zone Management Plan 2014 (CZMP).

Implementation of the Environment Levy Community Fund (ELCF). Thirteen applications were received, 9 projects were supported, representing

an investment of $32,773

The SE&W Team and the Works Unit constructed an additional 50 metres of wooden boardwalk on the existing pathway at Dangar Falls Reserve,

ongoing bush regeneration continues

$70k was secured from NSW Office of Environment and Heritage (OEH) to implement the Bellinger River Floodplain and Estuary Water Quality

Improvement project: work plan and draft funding agreements were developed; technical design advice and costings for two dairy farms received

Supported Bellinger Landcare to deliver 10 sustainable farm plans, valued at $18,000, focused on farm planning, agricultural weeds, pasture and

grazing management and soil health

Development of Bellingen Shire’s Local Food Guide; 46 local businesses will be showcased

Twelve North Coast Weeds Action Plan objectives were delivered, exceeding committed annual weed control targets. Further weed control works

delivered:

Final Pesticide Use Notification Plan adopted by Council meeting NSW EPA audit requirements

class one Tropical Soda Apple plants removed under Thora Bridge and large scale inspections and eradication at Pine Creek State

Forest

ongoing treatment of class one Kidney Leaf Mud Plantain at Raleigh Waste Management Centre

trial of Bioweed (organic herbicide) and subsequent report to Council

treatment of Seeded Bananas as classified as a new incursion in the Shire

ongoing treatment of White Blackberry, Salvinia and Fireweed.

Completed a total of 200 on ground Local Control Authority weed inspections covering approximately 5100 ha

Implemented Stage One of service delivery review (SDR) for Weed Management Services, including an Invasive Plants Inspector (part-time12

month contract), Weedmap Pro software and private weed spray contractors engaged to carry out weed control and bush regeneration

Implemented the Jaliigirr Biodiversity Project - two sites (approximately 25ha) connecting key vegetation corridors and Dangar Falls Reserve were

selected for weed control.

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Noxious Weed Control - 393 hectares of weed control undertaken, including control of high priority species Tropical Soda Apple, Seeded Banana

and Black Locust; 261 private property inspections, covering an area of 6003 hectares; 670 kilometres of high risk pathways inspected; 61 high

risk sites inspected covering an area of 405 hectares; and 58 other priority sites inspected covering an area of 380 hectares.

Jaliigirr Biodiversity Alliance Project - Stage 4 completed with the following outputs achieved - 18ha initial weed control and a further 18ha of

follow up weed control and infill/enhancement planting. 2.55ha, (112 trees and 4.5kg seeds) completed at Hungry Head-Urunga Lagoon in priority

coastal corridor. 2.07ha initial weed control and infill/enhancement plantings (110 trees) completed at Hydes Creek in priority koala corridor. 1.6ha

biodiverse plantings with 2,600 plants at Gleniffer in priority vegetation corridor.

Friesians and Fish Bellinger River Floodplain and Estuary Water Quality Improvement project - has achieved 1.04km of stock laneway

improvement, 0.5ha of riparian vegetation protected by fencing and 5 effluent diversion/collection structures installed. This has also achieved a

reduction of invasive plants and featured as a field day in the NRM National Conference program.

Interim water quality monitoring program for Bellinger and Kalang River – four rounds of sampling conducted at 8 selected sites in the Bellinger

and Kalang catchments and one event sample conducted.

Bellingen Emissions Reduction Plan (BERP) – complete review of Bellingen Emissions Reduction Program to determine effectiveness in

achieving reduction in energy/greenhouse gas emissions conducted. An assessment of a total of 16 sites for the potential to have installed Solar

Photovoltaic (PV) arrays on the existing roof structures. This large site solar installations project was adopted by Council in May 2016 and

installations will begin at priority sites in 2016/17. It is anticipated that the use and storage of solar energy will offset the current emissions levels

by lowering energy (electricity) consumption levels. Some sites will be stand alone with no connection to the grid, powered using solar panels

only.

Environment Levy Community Fund (ELCF) - the SEW Team received six project applications capped at $5,000 per project from environmental

community groups. All six projects were endorsed by the Environment and Sustainability Advisory Committee (ESAC) and subsequently adopted

by Council to the value of $30,000. Funded projects not only facilitate environmental investment in the community but also contribute to delivering

projects that enhance the environment through rehabilitation and revegetation.

Resource Recovery - effective contract management of Council’s kerbside waste collection contract serviced by Handybin has contributed to

Council being the number one Council in NSW for the highest kerbside waste diversion rates at approximately 83%.

The Better Waste Recycling Fund provided Council with a grant of $71,931 to assist with the installation of a weighbridge at the Raleigh Waste

Management Centre. The project has progressed with on ground works due to start following the appointment of a weighbridge installer.

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The Waste Less Recycle More initiative funded from the EPA waste Levy has provided $106,300 to build a Community Recycling Centre. A

contractor has been selected to design and build the CRC and on ground works will commence soon.

In a successful trial through 2014 and 2015 for the collection of used clothing through the existing domestic kerbside commingled recycling

collection system, 1500kg of clothing was collected with 80% export or saleable grade. Following this successful trial, the service was introduced

to all Bellingen Shire residents from May 2016. This highly innovative way of diverting clothing materials from landfill is a NSW first and has been

entered in the Green Globe Awards for ‘Resource Efficiency.’

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FINANCIAL SERVICES

The Financial Services team oversees financial planning and management activities, including budgeting and forecasting, investments, rating, water

billing, reporting and financial compliance. Reporting and compliance is a major function within the Finance unit and ensures the Council’s financial

statutory obligations are met in a timely manner.


Financial Statements prepared, including audit and lodged with Division of Local Government (DLG) by due date

Preparation of Long Term Financial Plan and budget completed

Prepare quarterly Budget Reviews for each quarter

GST legislative changes for rates and charges implementation implemented

Revenue Policy prepared including rating structure

Fees and Charges Schedule prepared

FBT – legislative changes research and implementation

Investments reported to council monthly

GST Certificate submitted to DLG by due date

Rates instalment notices – for November, February and May instalments

Making of rates by due date

Rates levied by service of rates and charges notice to approximately 6000 rate payers

Water Billing accounts sent quarterly

Rating supplementary valuations processed each month

Statement of Compliance return lodged with DLG by due date

Pensioner Concession return lodged with DLG by due date

Fringe Benefits Tax return lodged with Australian Tax Office (ATO) by due date

Fuel Tax Credit Claim lodged with ATO monthly

Business Activity Statement lodged with ATO monthly

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Proposed Loan Borrowings return lodged with DLG by due date

Pay As You Go (PAYG) Summaries to staff by due date

PAYG Summary statement to ATO by due date

Australian Bureau of Statistics (ABS) Returns (e.g. labour price index survey) completed

Fair Value – 5 year rolling program undertaken to audit requirements

Rating Category Review – stage one completed

Committed costing implementation commenced

Developed indicators of measures of improvement and savings from new initiatives from restructure

Long Service Leave review completed

Transferred payroll in house

Undertook recruitment as required


Tendered for the provision of external audit

A full rating category review of all land parcels

Implementation of new GST legislation

Implementation of new FBT legislation

A Long Service Leave review

Council’s payroll function was returned in house resulting in improved efficiencies and reduced overheads

Redevelopment and implementation of a range of policies including pro-rata water and sewerage charges, hardship policy and water restrictors

policy

Commenced proceedings for boundary adjustment with Nambucca Shire Council

Completed the estimate of pensioner household return

A review of disability allowances

Completion of Local Infrastructure Renewal Scheme (LIRS) application

Calculation of rates estimates for the Special Rate Variation (SRV) application

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Assisted in preparing fact sheets in relation to the SRV

Commenced electronic delivery of rates notices for Department of Housing

Assisted preparation of lease register

Contracted a review of electricity accounts.

Tendered for the provision of external audit services.


Review and implementation of a range of policies including investment policy

Tendered for borrowings under the Local Infrastructure Renewal Scheme (LIRS)

Implemented a Special Rate Variation (SRV)

Prepared relevant data for Fit for the Future submission

Implemented new Long Term Financial Plan software

Completion of Financial Statements

Completion of Long Term Financial Plan

Completion of Revenue Policy, Fees and Charges

Prepared relevant data for Fit for the Future resubmission


Introduction of electronic rates notices with 9% uptake

Completion of Financial Statements

Completion of 2016/17 – 2025/26 Long Term Financial Plan

Completion of 2016/17 Revenue Policy, Fees and Charges

Prepared relevant data for Fit for the Future resubmission

Commenced investigation into new corporate IT system

Prepared relevant data for shared services review projects

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GOVERNANCE AND ENGAGEMENT

The Governance and Engagement Unit provides a diverse range of services to both internal and external customers. The team provides frontline

customer service at the counter, and on the telephone, provides administrative support for a wide range of business process and business units,

oversees Council’s tenders and stores function, undertakes media liaison, manages Council's Internal Audit function and supports Council's Audit

Committee. It is also responsible for corporate planning, Council's leases and legal documents and the management of the varied elements of Council's

Governance, Risk and Compliance framework.


Customer Service

In line with Blackadder Associates organisational review recommendations, a dedicated Customer & Business Services team has been created to

facilitate Council’s goal of 80% first contact resolution in order to improve the customer experience.

Customer and Business Services team leader recruited

Customer Service Charter which details Council’s commitment to customer service via the establishment of service standards has been adopted.

Individual training programs for Customer & Business Services team members have been created with the view of developing a broad knowledge

base across Council’s functions and services in order to resolve customer enquiries on first contact.

A review of administrative support capabilities to internal customers has resulted in the identification of efficiency improvements and the

introduction of regular service performance reporting.

Commenced a review of layout of customer service area at Council’s administration building.


Position of Communication & Community Engagement Officer developed in accordance with the Community Vision of keeping our community

informed and engaged.

Council’s image library expanded to include new high definition photographs for use by Council and the community.

Council communications coordinated by Communications & Community Engagement Officer which enables dissemination of information via:

o Advertising

o media releases

o mayoral column and 2BBB radio show

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o community newsletters

o e-newsletters

o website

New Media Release and Advertising templates plus procedures developed and communicated to staff;

Media metrics recorded through tools such as Google Analytics, Google Alerts and manual search of local newspapers in order to record success

rate of media releases;

Provide advice to staff as to level of communication to be used according to the CE Strategy and Toolkit

As part of our ongoing commitment to engagement with our community, additional features were added to our website such as:

o Subscription based e-newsletter which lists latest news, events and featured items; currently distributed every 3 weeks;

o ‘Have Your Say’ form to enable residents to contact Council 24/7;

o A-Z listing of Council Services to enable users to find Council information quickly via hyperlink;

o Frequent community updates on major issues affecting the community;

o Creation of ‘Talking Point’ page for issues of on Council’s website

o Online weekly Maintenance Works Schedule for shire road and bridge network;

o Continuous improvement in use of MyRoadInfo and Twitter feeds for road closures and flood events;

o Improved procedures and software for quarterly community newsletter

Community surveys via Survey Monkey for:

o Bellingen Shire Swimming Pool Survey

o Access & Inclusion Plan 2030 Survey

o Weeds Services Review

Public meetings and workshops:

o 08/12 - Community Open Day for Bellingen Shire Youth Centre

o 09/12 - Bellingen Shire Community Ride to Work Day

o 11/12 - Community Briefing for Urunga Antimony Contamination Site

o 11/12 - Public Hearing for Categorisation of Land

o 12/12 - Public Meeting for Hanleys Bridge Closure. Included formation of working group between council and community, regular

community updates.

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o 01/13 - Australia Day Awards and Celebrations

o 01/13 - Community Workshop on Dangar Falls Proposed Upgrade

o 03/03 - Community Meet and Greet for Bellingen Shire Swim Centre

o 04/13 - Community Workshops – Integrated Water Cycle Management Plan

o 04/13 - Volunteers Thank You Event

o 03/13 - Weeds Service Review Public Meetings at Gleniffer and Dorrigo Halls.

o 05/13 - Library and Information Week at Shire Libraries

o 05/13 - Public Meeting – Review of Local Government in NSW

Procurement

Tenders or major Requests for Quotation conducted for the following:

Repairs to flood damage on Bowraville Rd

Installation of Low Pressure Sewer Package Pump stations on Newry Island

Supply & Delivery of Road Resurfacing

Replacement of two heavy tipping trucks

Stores established in new facilities at Raleigh Depot following upgrade

Governance, Corporate Planning, Risk Management, Leases & Crown Lands

Transition to new structure, including Manager Governance and Engagement.

Significant recruitment efforts to fill Governance & Corporate planning officer role.

Review of Community Vision, Delivery Program and Operational Plan

5 Formal GIPA requests, 1 of which was a particularly large drain on resources

Review of Agency Information Guide

Commenced review of Privacy Management Procedures

Register complied of all of Council’s leases and crown lands obligations

Creation of Risk Management Action Plan

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Procurement

Tenders or major Requests for Quotations were conducted for:

Provision of External Audit Services.

Provision of Professional Lifeguard Services.

Supply of Electricity to Small Sites.

Supply of Electricity to Large Sites & Street Lighting.

Stores Activities:

Achieved a $10,000 p.a. saving on purchasing alternative guide posts.

Reduction in stock holdings due to more effective supply contracts and suppliers.

Reduced hire costs by developing a tracking system for hire and replacement of gas cylinders.

Introduced a more cost effective system to track the issue and return of traffic signs.

Customer & Business Services

Created and implemented Customer Service Charter and service standards.

Commenced measurement of first contact resolution rate with a result of 63% achieved as at end June 2014.

Initiated overdue pet registration mail out resulting in marked increase in income as well as compliance. Monthly action now taken for overdue pet

registrations.

Created efficiencies with the processing and turnaround of certificate times e.g. drainage diagrams, swimming pool certificates of compliance,

Section 149 Certificates, etc.

Undertook customer service, armed hold up and planning/building training in addition to daily multi skilling of team to broaden knowledge base

and assist with improved first contact resolution.

Implemented a Mystery Customer program to embed service standards with a result of 90% as at end June 2014.

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Council engages with the community on diverse issues that affect them and uses meaningful tools to ensure that the community is informed, has

opportunities to contribute to the policy making process and is educated about matters that may impact their lives. In line with Council’s Community

Engagement Framework the following methods were utilised:

Weekly paid advertising in local newspapers

125 Media Releases sent with over 95% reported in local media

23 Mayoral columns for Bellinger Courier Sun

20 Mayoral 2BBB Radio Shows

16 e-newsletters

4 Quarterly Community Newsletters

7 Community Bridge Updates

4 Community Surveys (Customer Service, Coastal Zone Management Study, Swimming Pool Inspection Program and Special Rate Variation)

Website Additional Features:

Electronic Housing Code Project

Continuous improvement of MyRoadInfo

Creation of ‘one-stop-shops’ for information distribution over critical issues affecting the community such as Special Rate Variation, Newry Island

Bridge and Waterfall Way Information Centres.

Website Statistics:

52,037 website visits with 47% returning visitors and 52.3% new visitors for a total of 227,089 page views.

Community Meetings and Workshops:

Community Grants Workshops

Demographic Information Workshops

Walk and Tours Behind the Scenes of Council Services x 5

2013/14 Environmental Levy Community Fund Information Sessions x 3

Raleigh Resource (Waste) Centre Reuse Shop Opening

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Spring Plant Fair – community education stall, weed management & Indian Mynas

Our Service to You Workshop

Bellingen Outdoor Fitness Centre – Stage 1 Opening

Special Rate Variation Information Sessions x 4

Bellingen High School FUTURES Workshop – Protection of Natural Environment

River Festival – Riverbank Rehabilitation Tour and Community Education Stall

Dorrigo Show – Community Education Stall: Invasive Plants & Weed Management

Dangar Falls Reserve Labyrinth and Pathway Upgrade Stage 1 Opening

Community Learning Centre for Sustainability – Feasibility Study Information Session

Rock Fillets for Fish Fillets Project Public Meeting

Public Reserve Environment Rehab. Project, Baker Street Fernmount - Public meeting

Connect with your River Project Field Trip

Heritage Development Control Plan Community Information Sessions x 3

Rally Australia Information Session

Coffs Coast Digital Enterprise Workshops for local business and community organisations: Making the most of the NBN – Bellingen & Urunga

Bellingen Environmental Youth Experience (EYE) Guided Canoe Trip

Ringwood Creek Riparian Rehabilitation Project – Community Working Bee

Community Celebration Days:

NAIDOC Week Celebrations

Bellingen Shire Community Ride to Work Day

Australia Day Awards & Celebrations

Harmony Day Picnic in the Park

Clean Up Australia Day

Earth Hour Community Celebration at Urunga

Open Day at Bellingen Youth Hub for National Youth Week

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Volunteer Thank You Celebration – Maam Gaduying Park

Policy:

Media & Communications Policy adopted 10/13

Preliminary work undertaken to form Social Media Policy, Strategy and Toolkit

General

Council’s logo updated and media banners replaced

Governance, Corporate Planning and Risk Management

Prepared the 2012-2013 Annual Report

Prepared the 2014-2015 Operational Plan

Prepared the quarterly reports against the Operational Plan

Processed 14 requests to access government information under the Government Information (Public Access) Act 2009

Processed three internal reports under the Public Interest Disclosures Act 1994

Met Council’s statutory obligations with respect to disclosures of interest for councillors and designated persons under the NSW Local

Government Act 1993

Reviewed local policies under the NSW Local Government Act 1993

Significantly expanded corporate knowledge on the internal Intranet

Prepared the Risk Management Action Plan

Managed 39 insurance claims

Facilitated the preparation of an unreasonable complainant conduct policy

Facilitated the preparation of a leases policy

Established the Internal Audit committee and entered into an agreement with Coffs Harbour City Council and Nambucca Shire Council for a

resource sharing arrangement with respect to the Internal Auditor

Reviewed Council’s Business Continuity Plans

Developed a project management framework and program management framework for business projects

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Audit Committee was established and inducted

An Internal Audit Plan was prepared and endorsed by the Audit Committee and the first internal audit commenced

An Enterprise Risk Management Framework was prepared and presented to the Audit Committee

Establishment of a formal lease register in Council's IT management system

Development and adoption of a lease policy

Customer and Business Service team successfully achieved its target first contact resolution rate of 80%

Local government governance health check was completed and presented to executive management for review

Catalogue of services delivered by Council to the community was completed and used in the Fit for the Future submission

Initial investigation of Council’s operational land was undertaken and a report provided to executive management

IT changes were made to allow access to the operational land register and list of crown land trusts via Council's Intranet; improving staff access

information

Process improvements were made to Council's service request management

A Social Media Policy was adopted and the Community Engagement Strategy was updated to include social media tools

Conducted a review of the light fleet options to bring them up to date with the market

Staff participated in a project to identify underlying IT platforms for the website, making maintenance and updating more efficient in the future.


Customer and Business Services team announced as Winner Customer Service Team of the Year 2015 award (National Local Government

Customer Service Network). The award addressed a broad range of customer service initiatives and performance criteria and the team faced

strong opposition from other councils nationwide such as City of Canada Bay Council, City of Canterbury Council, Maitland City Council, Sunshine

Coast Council and Townsville City Council.

Customer and Business Services team successfully achieved the first contact resolution target of 80% with overall year to date performance of

77%.

Two internal audits were completed in accordance with the adopted Internal Audit Plan.

Ongoing system improvements to the formal lease register

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Expansion of Council’s knowledge management system (intranet) to assist with first contact resolution and as single source of truth for policies

and procedures

The operational land register and list of crown land trusts via Council's Intranet continues to provide staff access to information

Advancements made to Council's service request management system to improve processing efficiencies and customer communication

Preliminary works undertaken in preparation for transition to the Global Harmonisation System for the classification and labelling of chemicals in

Council’s Stores.

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INFORMATION TECHNOLOGY SERVICES

Information and Technology Services cover all things information and data related. This can be divided into records (information services) and the

technology used for managing information (Information Technology). Information services include the distribution, registration and tasking of incoming

correspondence, management and retention of documents, overseeing of Council document management systems and advice to the rest of the

organisation on information handling responsibilities and best practice.

IT services include desktop, laptop and mobile device hardware and software support, support of corporate applications, support of Council’s server and

networking equipment, communications, including telephony and network links, projects for improvement of services and use of emerging technologies.


Overdue task reports generated fortnightly from Council’s document management system for tracking of actions related to incoming

correspondence

ECM document classification types reduced from 74 to 8 allowing for quicker and easier document registration and retrieval

Project commenced to digitise Property files so they are backed up in Council’s electronic records management system and more readily

accessible

Bellingen Shire Council Intranet went live in May 2013; knowledge base and news feed have given staff faster and easier access to business

information

Desktop PC upgrade to standard build of Microsoft Windows 7, Microsoft Office 2010

Network storage upgraded and capacity increased

Air conditioning unit at Administration Building server room put onto emergency power supply

Council Business Papers issued electronically from January 2013, using Docs On Tap to send to and display on tablets

Water and Sewer team using tablets for data entry and retrieval

Dorrigo Depot, Water Treatment Plant internet connections upgraded and costs reduced, also including a failover data link to Raleigh Depot

Raleigh Depot Training Room set up with 10 PCs

Council Chambers room monitors upgraded

MIDROC IT subgroup discussing shared services models across all seven local authorities (Coffs Harbour, Bellingen, Nambucca, Kempsey, Port

Macquarie, Greater Taree, Gloucester), to work together towards improved IT service delivery at lower cost

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5300 property files digitised for improved access and storage in Council’s electronic records and document management system.

Increased use of templates, workflows and reporting from Council’s electronic records and document management system.

Overdue tasks reduced by 80% since January 2013.

Free Public Wi-Fi at Bellingen Library has been extended into Maam Gaduying Park.

Property data now available to the public via Electronic Housing Code website.

Trialling tablets for remote use by Planners.

MIDROC IT Shared services discussions progressed with Coffs Harbour, Bellingen, Nambucca, Kempsey, Port Macquarie, Greater Taree and

Gloucester.

Successful uptake of Raleigh Depot training room facility.

Computer upgrade program completed for 2013-14, including additional PCs supplied to Dorrigo Depot and the Waterfall Way Visitor Centre.

Telephone audit conducted, resulting in cost saving of $1,000 for the organisation.

Equipment upgrade for Dorrigo Support Centre.

Policy adopted by Council regarding recording of meetings.

Council Chambers set up for audio recording.


Managed Print Services Agreement renewed with estimated 65% cost saving over four years

Mobile Phone and Landline Contract renewed with improved data plans for council

Wi-Fi extensions completed at Urunga and Dorrigo Libraries

Business Paper Generation software implemented ahead of first live use in August 2015

Legacy Scanning Project continuing; property file scanning completed, other scanned content includes certificates and application forms

shared services discussions continuing with neighbouring councils

Continued reporting for correspondence tasks and registrations: statistics published to Intranet

Computer replacement and server virtualisation programs continuing

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Council website data layer upgraded

Security cameras installed at Dorrigo Depot and upgraded at Administration Building

Telemetry installed for water and sewer upgrade

Mobile Device Policy introduced.


Wi-Fi extended in Administration Building

Business Paper Generation software in use since August 2015

Legacy Scanning Project continuing; approximately 40,000 pages scanned including Building Applications, Development Applications, Section

149 Certificates and Pensioner Rebate Application Forms

Shared services review commenced with Nambucca and Kempsey Shire Councils

Continued reporting for correspondence tasks and registrations: statistics published to Intranet

Computer replacement and server virtualisation programs continuing

Council website now under hosting and support arrangements

Telemetry used for water and sewer upgrade

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ORGANISATIONAL DEVELOPMENT AND STRATEGY

The Organisational Development Unit seeks to enhance the performance of the organisation through a framework of contemporary human resource

management principles, guidelines and practices that directly supports Council’s goal to attract, develop and retain talented and engaged employees.

Focus areas include recruitment and selection, diversity management, employee learning and development, talent management including management

and leadership development, succession and career planning, performance planning and management systems, reward and recognition, employee

engagement, employee relations and employee safety and wellbeing.

Significant Achievements for 2012-2013 Attract

Development of the Bellingen Shire Council careers site, expanding the variety of media, including social media, used to attract candidates and

the introduction of online recruitment processes;

Updating our recruitment and selection policy and streamlining our procedures;

Establishing a traineeship program incorporating school based, new entrant and disability placements;

Increasing involvement in the provision of work experience under various education and employment programs;

Registering for participation in 50:50 Vision – Councils for Gender Equity Program: a national accreditation and awards program for gender equity

in Local Government.

Develop

Commencing a leadership development program for managers;

Continuing leadership forums for managers;

Maintaining participation in the LGMA mentoring program;

Enhancing our new employee induction program including for volunteers;

Improving access to training via online learning programs and addressing agreed staff training priorities including training on project management,

policies and legislation, internal systems, business and report writing, customer service, managing unreasonable complainants, and consultative

committee training;

Identifying external funding opportunities for training and education including a digital skills program for outdoor workers to commence in the

coming financial year;

Providing support for employee further education;

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Increasing our learning and development investment per staff member year on year.

Retain

Improving internal communication processes including the establishment of a corporate intranet;

Creating opportunities to capitalise on the skills and experience of staff via the establishment of Service Delivery Review teams.

Introducing a performance and skills retention pay policy;

Extending the variety of flexible working arrangements available to staff;

Developing retirement transition plans;

Implementing changes arising from the new Work Health and Safety Act including training for the executive team;

Implementing a workers compensation improvement plan in partnership with our insurer including proactive management of our Return to Work

Program (post injury) with related supervisor/manager training;

Maintaining staff health and wellbeing programs including skin cancer checks and continuation of the employee hydration program.

Creating on line employee exit interview for improved data capture and analysis.


Maintaining Council’s commitment to aiding the employment of local young people via a hosted trainee program with placements in Council’s

Library, Customer and Business Services team and Dorrigo Support Centre.

Providing work experience under various education and employment programs.

Extending the variety of media used to attract qualified candidates.

Develop

Commencing a customised development program for Works Supervisors.

Continuing leadership development activities for managers.

Maintaining participation in the Local Government Professionals Australia, NSW Branch mentoring program.

Addressing agreed staff training priorities including formal training on customer service, business writing, corruption prevention, personal

resilience and safety training for emergencies, asbestos awareness and “working from heights”.

Partnering with other MIDROC Councils to address regional training needs in a cost effective manner.

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Providing access to online training programs across a wide range of topics including compliance, safety, bullying and harassment and corporate

policies.

Providing a digital skills training program for outdoor workers via State funding.

Maintaining essential licences and tickets related to the provision of services and the operation of plant and equipment.

Developing, in partnership with other MIDROC Councils, a plant competency assessment and development process in line with national

standards, which received external funding from our insurer.

Providing support for 15 employees to gain further qualifications related to their roles and/or local government services with 6 of these receiving

external funding for associated costs.

Increasing our learning and development investment per Full Time Equivalent (FTE) year on year.

Retain

Implementing an online employee performance management system that enables improved alignment with Council’s Operational Plan.

Maintaining a focus on increased internal communication.

Extending access to information for employees via the corporate intranet.

Continuing to capitalise on the skills and experience of staff in undertaking Service Delivery Reviews.

Implementing a Flexible Work Arrangements Policy.

Continuing to review and update our Work Health and Safety (WHS) management system in line with best practice and changes to the WHS Act.

Completing actions outlined in a workers compensation improvement plan developed in partnership with our insurer leading to very positive safety

outcomes and an anticipated decrease of approximately $100,000 in the organisation’s workers compensation premium for 2014/15.

Maintaining staff health and wellbeing programs including a manual handling program, an employee assistance program, infection control

program, skin checks and continuation of the employee hydration program.


Continued in-house management of recruitment. The use of online recruitment enabled 24 positions to be filled, with a 20% reduction in the

budget (the budget has been reduced by 43% since 2012)

A regional procurement initiative for an online recruitment platform will result in efficiency savings and an across the board cost reduction in

licencing fees

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Maintained commitment to youth employment via trainee programs. The Disability and Aged Carer traineeship concluded with the trainee

securing employment with Council. A new traineeship in bridge carpentry commenced

Five student work experience placements were provided for, participation in a careers day at Dorrigo High School, including primary and

secondary students and relationships with school careers’ advisors and external providers established

Develop

Initiated and led a shared Learning Management System for six of the seven Mid North Coast Regional Organisation of Councils (MIDROC)

councils as opposed to each Council individually procuring this service. Bellingen Shire Council will save $11,220 per annum and $44,880 over

the four year subscription

Staff “learning events” were completed (approximately 40% online); priorities included business writing skills, customer service, project

management, traffic control, working near overhead power lines, fire awareness, safety planning, essential tickets and licences related to plant

and equipment, compliance and corporate policies. The online learning system was extended to volunteers, contractors and committee members

to enable access to compliance training

Continued to partner with other MIDROC councils to address regional training needs

Strong focus on leadership; an on-site Leadership Development Program for Works Supervisors and Council’s management team and a

Strategic Leadership and Planning workshop for councillors were held

Three employees were supported in their formal studies in Frontline Management and other qualifications via the Educational Assistance

programme

Participated in the LGMA mentoring program for high potential leaders, including providing an Executive Mentor to the program.

Retain

Undertook a Staff Satisfaction Survey and engagement of employees in improvement planning; 15 department-based action plans were

developed focussing on agreed priority areas

Provided ongoing training and coaching on the use of electronic performance management system and performance feedback training for

managers and supervisors

Concluded the Workers Compensation Improvement Plan and maintained focus on employee safety and wellbeing, resulting in a reduction in

Council’s insurance premium costs

Continued participation in the industry benchmarking initiative: the Local Government Professionals/PwC Operational Effectiveness Survey

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Service/departmental reviews were undertaken for Ranger Services, Finance Department and Water and Wastewater; implementation of

recommendations completed by Ranger Services, Finance has commenced implementation and Water and Wastewater recommendations still

under consideration

Developed a new four year Equity and Diversity Plan 2014 – 2018 (EEO Management Plan).


Attract

Continued in-house management of recruitment. The use of online recruitment enabled 22 positions to be filled with a 31% reduction in

recruitment costs from 2014/15 (recruitment costs have been reduced by 56% since 2012).

Maintained commitment to youth employment via trainee programs. The Customer and Business Services traineeship concluded. A new trainee

program in Customer and Business Services is due to commence early in the 2016/2017 year. The bridge carpentry traineeship is continuing to

progress.

Offered a number of placements in the Work for the Dole scheme. These workers have completed a significant number of projects that have a

direct impact on the local community.

Provided an opportunity for a University Engineering student to complete a six month work placement program and also continued to provide

opportunities for school student work experience placements.

Develop

Continued to utilise the Learning Management System to initiate the reallocation of Council policy to staff for review and creation of new learning

opportunities for new and existing staff.

Staff “learning events” were completed; priorities included traffic control, working near overhead power lines, confined spaces (including breathing

apparatus), chemical handling, essential tickets and licences related to plant and equipment, compliance and corporate policies. The online

learning system will continue to be extended to volunteers, contractors and committee members to enable access to compliance training.

Continued to partner with other MIDROC councils to address regional training needs.

Strong focus on leadership; an on-site Leadership Development Program for Works Supervisors and Council’s management team with a focus

on Leading and Driving Change, How to Have Difficult Conversations along with a refresher course on the High Performance Leadership Coach

program. 360 Degree reviews have commenced at the Executive level.

Three employees were supported in their formal studies via the Educational Assistance programme.

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Retain

Undertook a Staff Satisfaction Survey and engagement of employees in improvement planning; 18 department-based action plans were

developed and are continuing to be actioned.

Provided ongoing training and coaching on the use of electronic performance management system and performance feedback training for

managers and supervisors.

Continued review, maintenance and training on work health and safety practices, resulting in a reduction in lost time hours and a reduction in

Council’s insurance premium costs.

Continued participation in the industry benchmarking initiative: the Local Government Professionals/PwC Operational Effectiveness Survey.

Service reviews were undertaken within the IT Services and the Organisational Development teams with the aim of increasing service levels,

identifying areas for improvement and to identify areas that may benefit from entering into shared servicing arrangements with neighbouring

councils. A shared servicing agreement between Bellingen and Nambucca Councils for a Ranger position has been established with the

successful candidate identified.

Identified and actioned items that address the Equity and Diversity Plan 2014 – 2018 (EEO Management Plan).

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WORKS OPERATIONS

The Works Unit is responsible for the maintenance and construction of Council’s road and bridge infrastructure, including special rate variation projects. It

also provides other services to the community such as the maintenance of stormwater drainage, parks, gardens and cemeteries.

The NSW Road and Maritime Services contracts Council to undertake maintenance work on Waterfall Way. This contract work is also managed and

coordinated by the Works Unit.


Rehabilitation of 1.1km of Waterfall Way at Rocky Creek $3,100,000

Emergency restoration of roads and culverts damaged in Jan Feb 2013 flood initial response $861,000

Reconstruction of 600 metres of Tyringham road Dorrigo $440,000

Develop and implement a schedule for level 1 and level 2 bridge inspections in order to assess condition state of BSC bridges in order to

implement a maintenance program.

Completion of 2011 major flood repair projects $1,020,000

Rehabilitation of Hanleys bridge $328,000

Inspection and estimating damage from Jan Feb 2013 flood event and submission of claim totalling $6,152,367


Major construction projects totalling $4.2m:

Finalisation of 13/14 State Road, Waterfall Way reseal program ($300k) - resealing of 6 segments of Waterfall Way, approximately 1km per

segment.

Tyringham Road “Old Coast Road” Stage 2 road reconstruction ($350k) - reconstruction of existing pavement and widening at Dorrigo.

Tyringham Road “Paddies Plains” Stage 1 road reconstruction ($180k) - reconstruction of existing pavement and widening for 600m.

Finalisation of Waterfall Way at Fernbrook Loop Road Fernbrook - west curve realignment and widening (Misty Valley Project) ($2.2m). Funded

by RMS safety branch, a corner of Waterfall Way that has claimed lives and numerous accidents. Construction consisted of widening the existing

pavement, correction of super elevation, asphalt overlay, a new culvert and the erection of a guardrail.

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Heavy Patching at Watercress Creek on Waterfall Way ($110k) for reconstruction of 1000m2 of failed pavement on Waterfall Way (considered a

safety hazard.)

Culvert 25/26 slip repair on Dorrigo Mountain Waterfall Way ($280k) - slip repair and reconstruction of headwall.

Installation of kerb on Waterfall Way at Dorrigo Mountain ($330k) - continuation of kerb and gutter and subsoil drain for 500m on the cut side of

Dorrigo Mountain which included the removal of the existing table drain and associated dangerous drop off at the edge of the lane.

Dangar Falls walkway Dorrigo ($70k) - construction of 65 metres of timber walkway from the north boundary down the steep slope to the edge of

the Antarctic Beech grove finishing at the flat section of path.

Rehabilitation of Cutbank Bridge Tyringham Road, Bostobrick ($175k) - replacement of 6 girders, 4 corbels and the propping of two piles, the re-

decking of the bridge and replacement of the kerb.

Flood repair to Rosewood Bridge, Summervilles Road, Thora, ($80k) - replacement of piles, headstock and two girders at the southern end of the

first span of the bridge. Load limit removed from the bridge after completion of the work.

Rehabilitation of Joyce’s Bridge, Darkwood Road, Thora, ($105k) - replacement of a number of corbels, girders, kerb and re-decking of the bridge.

Load limit removed from the bridge at completion of the work.

Maintenance Works carried out by Council totalling $3.8m:

Road maintenance of Waterfall Way ($940k). Maintenance including signs, guideposts, slashing, tree removal, shoulder grading, drainage repair

and incident response.

Council road and bridge maintenance ($1.5m). Maintenance including signs, guideposts, slashing, tree removal, shoulder grading, drainage repair

and incident response.

Maintenance of Council parks and reserves including toilet cleaning, mowing and litter control ($1.3m).

Flood Repairs completed by Council totalling $920k:

Flood defects repaired included gravel restoration, slip repair, drainage repair and bridge repair.


Special Rate Variation Program

road widening and resealing on Darkwood Road

heavy patching and resealing on Kalang Road

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resealing on Sunny Corner Road

resealing on North Bank Road

replacement of the bridge spans, deck and footpath on Newry Island Bridge.

Works Program (for Council)

reconstruction of the pavement on, and, the widening of a 400m stretch of Coramba Road

repair to a culvert in North Beach following flood damage

reconstruction of pavement on a 500m stretch of Waterfall Way at Little North Arm Road

completion of repairs to Duffys Bridge on Kalang Road, required as a consequence of flood damage

$2m worth of flood repairs to council roads and bridge network, including repairs to gravel pavements, shoulders, drainage culverts, table drains

and bridges

$1.5m maintenance investment in Council’s roads and bridge network, including signs, guideposts, slashing, tree removal, grading, drainage

cleaning and pavement repairs

$1.3m investment in council parks and reserves, including gardening, toilet cleaning, mowing, litter control and tree maintenance

construction of an additional section of elevated timber pathways on the Dangar Falls walkway.

Routine Works Program (on Waterfall Way)

completion of a gabion rock retaining wall at Weeping Jenny

construction of a dish drain at Dorrigo Mountain, including subsoil drains, shoulder works and kerb and gutter

completion of the Heavy Patching Program

reconstruction of a culvert at Newell Falls

Significant Achievements for 2015-2016 Roads to Recovery Projects

Timboon Road - reconstruction of existing road formation including overlay and sealing of pavement $262,000

Scotchmans Road - surface corrections to existing pavement including heavy patching $79,000

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Browns Bridge Valery Road - replace existing timber bridge with a new steel and concrete bridge $280,000

Kalang Road - surface correction, heavy patching and resealing $31,000

Dome Road - surface correction, heavy patching and resealing $40,000

Coramba Road - surface correction, heavy patching and resealing $95,000

Hydes Creek Road - surface correction, heavy patching and resealing $90,000

Tyringham Road -surface correction, heavy patching and resealing $98,000

Capital Works Program

Kalang Road resheeting $33,000

Hydes Creek Road resealing $63,000

South Arm Road resealing $24,000

North Bank Road resealing $33,000

Darkwood Road resheeting and resealing $27,000

Bowraville Road resheeting $21,000

Martells Road resealing $21,000

Timboon Road resheeting $25,000

Valery Road resheeting and resealing $18,000

Special Rate Variation Works

Resealing

Tyringham Road $17,000

Old Coramba Road $12,000

Park Street $20,000

Oak Street $7,000

Old Coast Road $10,000

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Keoughs Road culvert renewal $29,000

Slingsbys Road $12,000

Resheeting

Johnsons Road $11,000

Whisky Creek Road $18,000

Deer Vale Road $25,000

Maynards Plains Road $7,000

Coramba Road $27,000

Muldiva Road $16,000

Works Program (for Council)

$1.5m maintenance investment in Council’s roads and bridge network, including signs, guideposts, slashing, tree removal, grading, drainage

cleaning and pavement repairs

$1.3m investment in council parks and reserves, including gardening, toilet cleaning, mowing, litter control and tree maintenance

Hungry Head Road cycleway and footbridge construction $525,000

Short Cut Road rehabilitation $300,000

Routine Works Program (on Waterfall Way)

construction of a dish drain at Dorrigo Mountain, including subsoil drains, shoulder works and kerb and gutter $350,000

completion of the Heavy Patching Program $180,000

completion of the Resealing Program $320,000

reconstruction of a slip repair at Newell Falls $270,000

Completion of Sweedmans Lane rehabilitation $3,200,000

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ASSET MANAGEMENT AND DESIGN

The Asset Management and Design Unit is responsible for the planning and development of Council’s infrastructure assets for public roads, open spaces

and buildings. The Unit coordinates the development of annual maintenance and construction budgets to enable the Works Section to deliver road,

bridge, stormwater drainage, building, and parks and reserves maintenance and improvements.

Asset Management and Design also manages road network matters, including public transport, heavy vehicle routes, pedestrian and cycle ways, load

limits, road safety and traffic management, road openings and closures as well as providing engineering conditions and Roads Act consents for

developments applications.


Supervision of the Bowraville Road slip restoration contract

Management of removal of underground petroleum storage system at Raleigh Depot

Emergency management response to flood events on 27 January and 22 February 2013

Liaison with Clarence Valley Council on restoration of access following flood damage to Moonpar Bridge

Supervision of the geotechnical investigation for the restoration of the slip on Coramba Road including engagement of a contractor to implement

interim soil nail works to remove the load limit on the single lane temporary side track

Consultation and review of design and environmental plans for highway upgrade from Nambucca Heads to Urunga

Preparation of brief for revision of Lower Bellinger and Kalang River Flood Study

Review of Stormwater Management Plans and development of Water Sensitive Urban Design (WSUD) guidelines

Preparation of bids for Rural Fire Service Bush Fire Risk Mitigation Program

Adoption of Aus-Spec to replace Council’s Standard Conditions for engineering works associated with developments


Completion of the Bowraville Road slip restoration work

Survey investigation for replacement of Newry Island Bridge Urunga

Survey and design for Hungry Head Road cycle path (stage 2) Urunga

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Establishment of the Emergency Operations Centre at Council’s Works Depot in Raleigh

Liaison with Clarence Valley Council for completion of Moonpar Bridge, Dorrigo and approaches

Consultants engaged for the Lower Bellinger and Kalang River Flood Study

Review of the Roads Asset Management Plan

Completion of the road design for Coramba Road Megan to remove the single lane temporary side track

Consultation and liaison with NSW Roads & Maritime Services and Lend Lease for the Pacific Highway upgrade from Nambucca Heads to

Urunga

Preparation of a brief for the revision of the Bellingen Pedestrian Access and Mobility Plan (PAMP) and cycle plan

Preparation of 10 year Road Capital Works Program


completion of designs for major slip restoration works at Coramba Road and Little North Arm Road. Commencement of the construction contract

with completion expected in the first quarter of 2015/16

coordination of a structural assessment for four timber bridges, investigating options for bridge repair or replacement and considered current

bridge design standards for load capacity. Bridges assessed were; Reids Creek Bridge - Kalang Road, Cooks Creek Bridge - Kalang Road,

Browns Bridge – Valery Road and McFaydens Bridge – Gordonville Road

Black Spot Road Safety Grant funding was obtained for the investigation and design of improvements to Short Cut Road, Raleigh

grant funding was obtained for pedestrian safety improvement for Waterfall Way, Bellingen, which enabled the development of the Bellingen Main

Street Plan

coordination of the design for the bridge over Pipe Clay Creek as part of the Hungry Head Road cycle path

establishment of an Asset Protection Zone for fire protection behind Sky Place, Bellingen

review of all transport and stormwater asset data in preparation for valuation purposes

liaison with NSW Roads and Maritime Services and Lend Lease for the Pacific Highway upgrade from Nambucca Heads to Urunga

commencement of a revision to the Roads and Traffic Infrastructure Section 94 Plan with the final draft expected to be available for public

exhibition later in 2015/16

completion of asset revaluation for roads ,bridges, footpaths and drainage

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commencement of a revision to the Pedestrian Access and Mobility Plan (PAMP) and Cycle Plan: the final draft is expected to be available for

public exhibition in the second quarter of 2015/16.


Planning Documents: There were three (3) major planning documents completed in the year:

- Pedestrian Access and Mobility and Bike Plan 2015,

- Local Roads & Traffic Infrastructure Section 94 Developer Contribution Plan 2015

- Lower Bellingen & Kalang River Flood Study 2016.

Engineering Surveys: The section completed twenty one (21) engineering surveys for various local infrastructure projects including:

- Bellingen Main Street intersection and safety improvements Stages 1 to 4

- Browns Bridge replacement Valery Road Raleigh

- Vernon Crescent drainage and Vernon Place reconstruction Urunga

- Timboon Road reconstruction Gleniffer

- Urunga to Hungry Head cycleway construction

- North Bank Road rehabilitation Raleigh.

Engineering Designs: During the year the section delivered sixteen (16) detailed engineering designs and eight (8) concept designs. Projects

included:

- Browns Bridge replacement Raleigh,

- Short Cut Road safety improvements Raleigh

- Raleigh Waste Transfer Station weigh bridge and road construction

- Vernon Crescent drainage and Vernon Place reconstruction Urunga

- Cycleway bridges Hungry Head Road Urunga

- Stages 1 to 4 of Bellingen Main Street safety improvements.

Grant Applications: The section prepared twelve (12) grant applications including:

- Five (5) NSW Active Transport Grants for construction of four stages from the Bellingen Main Street Plan and Hungry Head Cycleway

construction Stage 3.

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- Two (2) grant applications under the Bridge Renewal Program for Browns Bridge Valery Road Raleigh and Reids Creek Bridge Kalang

Road Kalang

- Four (4) grant applications for Fixing Country Roads for McFadyens Bridge, Gordonville Road Gleniffer, Deep Creek Bridge, Coramba

Road Dorrigo, Tallowood Point Bridge, Promised Land Loop Road Gleniffer and level 3 structural assessment of all timber bridges in the

shire.

- One (1) grant application under the NSW Government’s Floodplain Management Program for Stage 2 funding for a floodplain risk

management study and plan for the lower Bellinger and Kalang Rivers.

Successful grants were obtained for Bellingen Main Street Stages 1 & 2 construction; Shire wide timber bridge structural assessment; Reids

Creek Bridge replacement and Hungry Head cycleway construction. The total amount of funds supported through grants was $1.28m.

Other project achievements:

Completed major slip restoration works at Coramba Road and Little North Arm Road and reconstruction of Short Cut Road Raleigh.

Completed structural assessment of five (5) timber bridges including; - Reids Creek Bridge Kalang Road, McFaydens Bridge Gordonville

Road, Tallowood Point Bridge Promised Land Loop Road, Richardsons Bridge Darkwood Road and Whiskey Creek Bridge Shepherds

Road.

Commenced mechanical road condition survey and centreline capture of the entire shire road network

Implemented road defect, inspection and maintenance management system known as Reflect

Established the 10 year plant replacement program.

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WATER AND WASTEWATER

The Water and Wastewater Unit is responsible for the operation, maintenance and upgrade of Council’s sewer treatment plants, pump stations and

reticulation network and for ensuring that discharged effluent meets all EPA and health licence and guideline conditions. The Water Unit is responsible

for the operation, maintenance and upgrading of the water pumps, treatment plants, reservoirs and reticulation network and ensuring the water meets the

Australian Drinking Water Guidelines.


Wastewater

80% completion of desludging of Bellingen Sewerage Treatment Plan (STP)

Completion of design and tender documentation for the new Dorrigo STP

Replace pumps at Urunga Recreational Reserve pump station.

Replacement of pumps at Yellow Rock 1 and Railway Street pump stations.

Variable Speed drives, PLC replacement and oxygen monitoring equipment renewal completed at the Urunga STP.

Work commenced on sewering Newry Island rural residential area with low pressure sewer system.

Purchase of tractor sewer camera to start survey of sewer mains for condition assessment and auditing purposes.

Completion and adoption of sewer Financial Business Plan

Audited and received full compliance with the State Governments Best Practice Management Guidelines for sewer businesses.

Ongoing asset renewal works including the replacement of sewer mains and manholes.

Treated over 725 million litres (ML) of wastewater - 309ML at Bellingen STP, 301ML at Urunga STP and 115ML at Dorrigo STP.

Water

100% compliance with drinking water quality guidelines.

Mains renewal at Lyon St, Bellingen.

Mains renewal at Mount & Cross St, Fernmount

Mains renewal at Alex Pike Drive, Raleigh

Mains renewal at Gordons Rd, Raleigh

Replacement of ageing water meters.

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Replacement of stop valves.

Completion and adoption of Demand Management Plan

Completion and adoption of Drought Management Plan

Completion and adoption of water Financial Business Plan

Completion and adoption of Integrated Water Cycle Management Plan

Audited and received full compliance with the State Governments Best Practice Management Guidelines for water businesses.

Supplied 1276 million litres (ML) of potable town water. 1162ML to the Seaboard and 114ML to Dorrigo.

Significant Achievements for 2013-2014 Wastewater

Desludging of Bellingen Sewerage Treatment Plant (STP) sludge lagoons complete.

Tenders called for new Dorrigo Sewerage Treatment Plant.

Sewer system telemetry upgrade commenced. Routine maintenance works at a range of facilities including Urunga Recreational Reserve, Old

Punt Road, Vernon Place, Connell Park and caravan park pump stations which included pump and valve replacement and replacement of a

decant gearbox at Bellingen Sewerage Treatment Plant.

Replacement of 100m of sewer main through the Bellingen Showground.

Ongoing renewal works including the replacement of sewer mains and manholes.

Treated over 538 million litres (ML) of wastewater - 219ML at Bellingen STP, 245ML at Urunga STP and 74ML at Dorrigo STP.

Water

100% compliance with drinking water quality guidelines

Works undertaken at a range of locations including:

Mains renewal undertaken at a range of locations including Alex Pike Drive, Gordon Road and between Repton and Mylestom.

New chlorination system installed at Dorrigo Water Treatment Plant

Telemetry system upgrade commenced in conjunction with the sewer upgrade, delivering the same benefits.



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Significant Achievements for 2014-2015 Wastewater

replacement of sewer mains to Newry Island and upgraded the sewer pump station

commenced construction of the new $8.122 million Dorrigo Sewerage Treatment Plant

replaced aeration blowers at Bellingen Sewerage Treatment Plant

ongoing renewal works, including the replacement of sewer mains and manholes

upgraded Urunga Sewerage Treatment Plant’s ultraviolet disinfection system

Treated over 679 million litres (ML) of wastewater - 279 ML at Bellingen STP, 300ML at Urunga STP and 100ML at Dorrigo STP.

Water


installed backup generators at Bellingen Water Treatment Plant, the infiltration well and Dorrigo Water Treatment Plant

upgraded sand filtration unit and valves at Dorrigo Water Treatment Plant

replacement of ageing water meters



Wastewater

Construction of the new Dorrigo sewerage treatment plant completed.

Decommissioning of the former Dorrigo sewerage treatment plant.

Replacement of 2 sewer pump station switchboards in Bellingen and Urunga.

Ongoing maintenance works, including the replacement of sewer mains and manholes.

Relining of 310m of sewer main in Pilot St, Urunga. Reline 302m of 1940’s sewer main in Halpins Lane in Bellingen.

Relining of 5 sewer manholes in Braithwaite Avenue and Lyon St in Bellingen.

Installation of new telemetry SCADA server and radios at Urunga sewerage treatment plant.

Operation and maintenance of treatment plants, pump stations and reticulation network.

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Treatment of over 774 million litres of wastewater - 332 ML at Bellingen STP, 345ML at Urunga STP and 97ML at Dorrigo STP.

Water


Completion of 3 water mains replacements in Lyon St, Bellingen, Endeavour Drive Bellingen, Pilot St, Urunga.

Upgrading of SCADA computer server controlling Dorrigo water treatment plant operations.

Installation of new telemetry SCADA server and radios Bellingen water treatment plant.

Commencement of work on installing in line pumps to boost water pressure on Wollumbin Drive subdivision.

Purchase of online chlorine and turbidity meters for Bellingen and Dorrigo water treatment plants.



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LAND USE SERVICES

Council’s Land Use Services Unit is responsible for the provision of services to the development industry and community, which comply with Council’s

statutory and regulatory responsibilities in the functions of town planning, development control, strategic land use planning, land information, public and

environmental health, building regulation control, certification, compliance and enforcement, on-site sewage management and ranger services.


Council’s Employment Lands Strategy was conditionally endorsed by the Department of Planning and Infrastructure

Council adopted Chapter 16 (Bellingen Shire DCP 2010) – Site Waste Minimisation & Management

Adopted 2 administrative amendments to Bellingen Local Environmental Plan 2010

Prepared and posted Affordable Housing Information Sheet

Commenced Vegetation Mapping and Koala Survey. The Office of Environment and Heritage (OEH) identified the Bellingen Local Government

Area (LGA) as a priority area for Koala conservation and provided up to $50,000 for Koala surveys and habitat mapping in the coastal parts of the

LGA. A further $30,000 is proposed for the following financial year to progress a Comprehensive Koala Plan of Management under the provisions

of SEPP 44.

Outdoor dining and signage audit completed

Urban Tree Management Policy & Procedures – Council Land completed

Bellingen Heritage Development Control Plan Study completed

Commenced review of residential densities.

Review of structure commenced in the context of impending changes to the Planning Legislation and a downturn in the building industry.


One hundred and ninety six (196) development applications were processed during the 2013/14 financial year, an increase from 152 the previous

year and 188 the year prior.

A total of 32 Section 96 applications were determined and 20 Complying Development Certificates (CDC).

Total construction value for the 2013/14 financial year was $12,187,165 (Development Applications) and $1,358,220 (Complying Development

Certificates).

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There were 128 Construction Certificates, 121 Occupation Certificates and 13 Subdivision Certificates issued.

Council has achieved a continual improvement in the average time taken to process development applications from 58 days in 2011/12, 55 in

2012/13 to 53 days this year.

Council introduced a notification procedure for Complying Development Certificates (CDC). This is a new requirement introduced in February

2014 by the State Government for councils or private certifiers to give advice in writing to neighbours (within a 20 metre radius of the development

site) 14 days before a CDC is determined. Applicants must also advise neighbours in writing at least 7 days before the building work begins.

The NSW Government introduced the Swimming Pools Amendment Act 2012 which required all NSW Councils to develop and introduce a

swimming pool barrier inspection program in consultation with their communities. Councils were required to adopt individual programs by the 29

October 2013. Council adopted a 5 year cycle inspection program at its Ordinary meeting of 23 October 2013.

As part of the development of Council’s swimming pool barrier inspection program Council participated in a state-wide public awareness

campaign, regarding swimming pool safety and the pool registration process delivered by Royal Life Saving Australia (NSW). Council also placed

advertisements in the local papers and on Council’s website addressing the issue of pool safety and inviting the community to complete a

Swimming Pool Inspection Survey it had developed. The survey results were used to inform the program and the most salient point to come from

the survey was that the majority view (82%) that adult supervision is the most important aspect of child safety around swimming pools, followed by

Learn to Swim Programs and Pool Fences both 70%.

Council adopted the Community Facilities and Open Space Infrastructure Section 94 Developer Contribution Plan 2014, which provided the

mechanism to facilitate investment of $780,000 on a range of important community facilities including:

o Gleniffer Reserves master planning & upgrade works

o Cedar Reserve Park upgrade

o Bellingen Park landscape upgrade

o Piggott Park upgrade

o Dangar Falls landscape upgrade

o Connell Park netball courts

o Mylestom Reserve landscape upgrade

Council’s Local Environmental Plan amended to allow secondary dwellings to be constructed in certain rural zones, providing an important

alternative source of housing for a broad cross section of the community.

In consultation with the Office of Environment and Heritage (OEH) and the Koala Working Group, 2013-14 saw the completion of fine scale

vegetation mapping and koala habitat mapping for part of the Shire.

Council achieved project deadlines that allow Bellingen Shire Council to participate in the state wide Electronic Housing Code project. This

involved a significant effort by Council’s Land Information Officers to ensure that Council’s property system was configured to participate in this

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project and it provides an important electronic resource for customers to investigate and apply for certain developments from the comfort of their

own home.

A partial endorsement from the Department of Planning for Council’s Employment Lands Strategy was received and the public exhibition phase

for the first LEP amendment arising from the ELS (rezoning of part of William St to Zone B2 Local Centre) was completed.

A Compliance Policy was adopted to provide for the consistent and transparent exercising of Council’s regulatory functions.

A minor amendment to the LEP to facilitate the approval of a Medical Centre and Seniors Housing project in Dorrigo was commenced

The Bellingen State Heritage Inventory (SHI) was uploaded to NSW Heritage Office online database

Council appointed a new consultant to provide heritage advice.

The Local Heritage Assistance Program was continued with five projects funded to a value of $27,866 (total funding was $13,027).

A total of 85 food premises were inspected. Of these, 47 premises were found to have no or a small number of issues, 29 premises were found to

have some moderate food safety issues and 9 premises were found to have multiple moderate or major food safety & hygiene issues.

Consequently, 13 food re-inspections were undertaken to ensure compliance was achieved with relevant food safety and hygiene requirements.

Educational information in relation to food businesses being required to have a designated staff member with a Food Safety Supervisor (FSS)

Certificate was provided to 16 food premises which had not yet done so. Information included fact sheets, brochures and directing business

proprietors to the relevant section of the NSW Food Authority website relating to the FSS Certificate requirements.

Council received four complaints from the public during the 2013/14 financial year relating to food hygiene & handling; foreign matter in food; a

single case of food borne illness and the sale of food which was in a deteriorated state. These complaints were followed up and resolved.

During the 2013/14 financial year the NSW Food Authority introduced a new system for categorising food premises in terms of risk. Three

categories are now used: Category 1 – High Risk; Category 2 – Medium Risk; and Category 3 – Low Risk (no inspection required). Prior to this,

the Food Authority had a four Category Risk System. Council’s Food Register has now been readjusted to reflect the new Food Authorities’ Risk

Category System.

The On-site Sewerage Management Scheme (OSMS) Program completed 958 inspections throughout the 2013/2014 financial year; these

systems have been mapped and entered into Council’s register. Twenty three failing systems were identified with 3 failing systems still

outstanding. Investigations into water quality in the Bellinger and Kalang rivers are still ongoing. In addition a thorough review of Council’s OSMS

register was undertaken to ensure Council has a complete and accurate register of OSMS in the shire.

Arborist function - 73 tree assessments have been carried out on Council owned or managed land significantly reducing risk to our community

and Council.

Council commenced a review into Ranger Services to ensure statutory obligations are adequately serviced and services are provided in the most

efficient and productive manner.

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Council commenced the implementation of the new legislative requirements for menacing dogs under the Companion Animals Act.

A proactive approach to Companion Animal registration resulted in an increase in the registration of Companion Animals. In addition a more

structured approach in handling complaints was implemented which has resulted in a reduction in response times and improved customer service.

The Ranger Service increased patrols and services relating to compliance and consequently there was a reduction in the number of incidents

throughout the community, for example dog attacks, stock on roads and compliance with dogs on leashes in public places.


review of Council’s Ranger services culminating in the employment of two full time rangers rather than one full time and one casual, resulting in

improved services for equivalent former costs.

development of two new internal procedures to accompany Council’s Compliance and Enforcement Policy. Barking Dogs and Abandoned

Vehicle procedures were developed, reviewed and implemented

184 development applications were processed

33 Section 96 applications were determined; 25 Complying Development Certificates (CDC); 100 Construction Certificates; 109 Occupation

Certificates and 15 Subdivision Certificates

total construction value for this period was $18,440,684 (Development Applications) and $1,406,770 (Complying Development Certificates)

no request for reviews of determinations under s82A of the NSW Environmental Planning and Assessment Act 1979, and no appeals to the Land

and Environment Court

a total of 326 Section 149 Certificates were processed; 91% of the total certificates were issued in less than five days, exceeding the target of

85%

revised swimming pool inspection program, giving priority to public pools over private pools, with mandatory point of sale inspections being

undertaken

a total of 62 food premises’ inspections. Of these; 39 were found to have no, or a small number of issues, 13 were found to have some moderate

food safety issues and 10 were found to have multiple, moderate or major food safety and hygiene issues. Twenty three food re-inspections were

undertaken to ensure compliance was achieved

risk categories were assigned to each food business in accordance with the Australian New Zealand Food Authority priority classification system

On-site Sewerage Management Scheme (OSMS) Program completed 545 inspections, the systems have been mapped and entered into

Council’s register

arborist function – 100 tree assessments carried out on Council owned, or managed, land reducing risk to community and Council

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Council commenced and completed a planning proposal (Planning Proposal 8) to facilitate the construction of a senior’s housing development

and medical centre in Dorrigo.

Geographic Information System (GIS) installed and conversion of Council’s existing map data into the system commenced

eHousing Code was launched which will benefit land use planning in the Shire

Bellingen Shire Comprehensive Koala Plan of Management exhibited for public review and comment

Local Environment Plan amendment, arising from Council’s Employment Lands Strategy (Rezoning of part of William St to Zone B2 Local

Centre), was completed

development of a new Heritage Strategy

management of the 2015 Heritage Week Activity. ‘’Bring in Your Old Photos’’ events were held in Dorrigo, Bellingen and Urunga. 157 photos

were submitted, scanned and returned; an additional 181 digital images were supplied

continuation of Local Heritage Assistance Program with nine projects funded


Shared award from NSW Environmental Health Australia as part of the EHA (NSW) Inc. Mid North Coast Group – “NSW Environmental Health

Team of the Year 2015”

Conducted Legionella survey in conjunction with NSW Public Health Unit – assessed registered premises for Legionella control

Development of shared Ranger Services agreement with Nambucca Shire Council, with a view to resource sharing between Bellingen and

Nambucca Shire Councils

Development and adoption of Companion Animals Management Plan for the Bellingen Shire

Implementation of Responsible Pet Ownership Program, in which 73 companion animals were desexed and/or microchipped to provide reduced

costs for owners to lifetime-register their pets and to increase the return rate for straying pets

Revised swimming pool inspection program giving priority to public pools over private pools with mandatory point of sale inspections being

undertaken

A total of 79 food premises inspections were conducted, representing 100% of medium or high risk food businesses. Of these 43 were found to

have no, or a small number of issues, 39 were found to have some moderate food safety issues and 21 were found to have multiple, moderate or

major food safety and hygiene issues. Thirty six food re-inspections are required to be undertaken to ensure compliance.

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On-site Sewerage Management System (OSMS) program completed 218 inspections. Separately, a further 20 inspections of AWTS were

conducted as part of a NSW Public Health Unit survey into the servicing and performance of these systems

Arborist function – 145 tree assessments carried out on Council owned, or managed land reducing risk to community and Council

Environmental officer instrumental in seven (7) Environmental Assessments and the issue of three (3) Fisheries Permits for Operational projects

Alcohol Free Zones in Dorrigo, Bellingen and Urunga have been re-established for a further four (4) years

177 development applications were processed and average processing times reduced from 2015-16 average.

33 Section 96 applications were determined; 12 Complying Development Certificates (CDC); 127 Construction Certificates; 125 Occupation

Certificates and 11 Subdivision Certificates

Total construction value for this period was $37,495,004 (Development Applications) and $1,699,860 (Complying Development Certificates) which

is an increase of 51% and 17% respectively from the previous year.

Assessment of Development Application for 240 lot subdivision at South Urunga, resulting in approval being issued by the Northern Joint

Regional Planning Panel.

Bellingen Shire Koala Management Strategy adopted by Council and referred for final approval by the Department of Planning & Environment.

Management of 2016 Heritage Week Activities – stained glass window restoration workshop.

Continuation of Local Heritage Assistance Program with three projects funded - St Margaret’s Church stained glass restoration, Dorrigo

Hotel/Motel window repairs and “Garthowen” Dorrigo repainting of residence.

GIS support provided for significant changes in asset management regimes adopted by Council, including implementation of the reflect defect

management system.

Conducted a review of secondary dwelling standards within Bellingen Shire in order to encourage increased investment in affordable housing.

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Detailed Operational Plans Status Report

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DETAILED OPERATIONAL PLANS STATUS REPORT

Resilient Economy

RE.1 We have meaningful work and vibrant businesses within our community

RE.1.1 Our community has a diversity of businesses and new industries

2012/13

Code Action Status Annual Comment

RE.1.1.1.0 Implement the Economic and Tourism Development Plan Priorities

Progressing No further action on the plan due to shortage of funding opportunities from Dept. Trade and Investment. Also seeking funding opportunities through other government funds.

RE.1.1.1.1 Develop an outdoor dining audit, review and policy

Progressing Item included in Delivery Program and Operational Plan 2013/14-2017/18. Item RE.1.1.2.1.

RE.1.1.2.0 Adopt the Employment Lands Strategy

Completed The Bellingen Shire Employment Lands Strategy was adopted by Council at its February 2013 Ordinary Meeting.

RE.1.1.2.1 Implement the Employment Lands Strategy

Completed The Bellingen Shire ELS Plan is with the Dept. of Planning for approval

RE.1.1.2.2 Provide support to manufacturing through membership on Manufacturing Coffs Coast

Completed MCC has not met for some months. Its future is currently undecided. However Council support is still available through the Manager Economic and Business Development for local business.

2013/14


RE.1.1.1.1 In the first Quarter following DPI endorsement of the Employment Lands Strategy (ELS), review the recommendations and ascertain those which can be implemented by Council and those reliant on

Completed The ELS was partially endorsed by the Department of Planning & Infrastructure in July 2013. A review of recommendations capable of implementation by Council was presented to Council at its Ordinary Meeting of 27 November 2013. Council considered a report on new regions for Growth Planning at its meeting of July 2014. The Regional Growth Plan process will provide further opportunities to review areas

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landowner or developer implementation

excluded from the partial endorsement.

RE.1.1.1.2 Following the review of the ELS recommendations commence implementation of ELS

Progressing Planning Proposal 8, to rezone part of William St in Bellingen as B2, in accordance with a recommendation of the ELS was adopted by Council at its meeting of July 2014. Council will advocate for the inclusion of areas excluded from the initial endorsement of the ELS as part of the Regional Growth planning process that commenced in early 2014. Projects have been identified in next year’s program.

RE.1.1.2.1 Undertake an outdoor dining audit and review Council's existing controls and policy by second Quarter 2014

Completed Audit completed & draft policy presented to management for consideration. Councillor workshop proposed for August 2014 to discuss proposed policy changes.

RE.1.1.2.2 Survey businesses in 2014 in relation to their satisfaction of Council's Outdoor Dining Policy

Progressing Work has commenced on the preparation of business survey, however this will be informed by the outcomes of a workshop with Councillors to discuss proposed policy changes in August 2014. Project will be carried over into next year’s program.

RE.1.1.3.1 Represent the aspirations of the community as expressed in the Community Vision as opportunities are identified

Completed Council has played an active role in working with a wide cross section of local and regional business to support sustainability and growth. For example, Council attends chamber meetings of both Bellingen and Urunga on a monthly basis. At a regional level. Bellingen Shire Council works with other LGAs and State Govt. agencies across the mid north coast to advance prospects for regional business and industry. This work has been enhanced by working with specific industry groups like Coffs Coast Manufacturing and North Coast Regional Tourism Organisation. Council has facilitated a range of industry support programs throughout the year. These have included, Digital Workshops in Dorrigo, Bellingen and Urunga and Creative Industries Mentoring. Council has also hosted agencies like AusIndustry to assist local business to enhance innovative practices.

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2014/15


RE.1.1.1.2 Participate in the Regional Growth Plan development and advocate for inclusion of land excluded from partial endorsement of ELS

Completed Council has provided regular and detailed advice to the Department of Planning as they have progressively developed the draft North Coast Regional Growth Plan. This advice has consistently advocated for recognition of land recommended for development in Council's Employment Lands Strategy.

RE.1.1.2.1 LEP amended and Footpath Activities Policy adopted

Progressing The Bellingen Main Street project will be presented to Council in July 2015 and this will provide context for the finalisation of the Footpath Activities Policy. The 2015-16 Plan requires completion of the Footpath Activities Policy to allow for its commencement in conjunction with the 2016-17 Financial Year. Despite the new Policy not yet proceeding to adoption, a series of minor amendments were made to Councils 2015-16 Fees & Charges document to rectify fee anomalies and ensure a greater level of equity in fees for different users of the footpath area.

RE.1.1.3.1 Review the objectives of the current Economic Development and Tourism Plan. Identify relevant objectives that can be integrated in to the new Economic and Development Plan for 2015-2020.

Completed The new Economic Development and Tourism Plan 2015-2016 is near completion and will go to the next Economic Development Advisory Committee meeting for final endorsement. The draft plan will then go to Council for consideration.

2015/16


RE.1.1.1.1 Participate in the Regional Growth Plan development and advocate for inclusion of land excluded from partial endorsement of ELS

Progressing The Draft Regional Growth Plan has been publicly exhibited, however has not yet been formally adopted by the Department of Planning and Environment. Council is confident that land identified in the ELS will be included in the final Plan.

RE.1.1.2.1 LEP amended and Footpath Activities Policy adopted

Progressing The Policy was not able to be completed within the 2015-16 FY. It has been rescheduled for completion in the 2016-17 Operational Plan.

RE.1.1.3.1 Attend regular Chamber and Completed Council attended bi-monthly Chamber meetings and worked with

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Community meetings to ensure that the economic development and tourism portfolio is aware of the priorities and objectives of these organisations

industry representatives and stakeholders to ensure tourism is managed and marketed in line with community ideals

RE.1.2 We have innovative and alternative local trading systems

2012/13


RE.1.2.1.1 Council lends support to and encourages alternative local trading systems

Progressing A software package was presented to Council and a group of local growers. It proved to be too expensive and untested. Further options will be explored with industry as they arise.

2013/14



Completed Council has been working with the Coffs Harbour Innovation Centre in developing a concept for Innovation Workshops. It is aimed to hold a workshop in Dorrigo, Bellingen and Urunga. The workshops will involve looking at the benefits of design integration, learning from local companies who are recognised for their innovative practices and discovering strategies to promote and fund innovation. Council has also worked closely with a range of community markets to promote their sustainability. This includes providing business advice, assistance with grant applications, dispersing information on development opportunities. For example, Council met Bellopy Markets on a monthly basis to assist with signage issues and event planning.

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2014/15


RE.1.2.1.1 Create a series of Innovation Workshops for business across the Shire. Provide a mentoring service to assist business development and productivity. Undertake an audit of major industries to understand the barrier for prosperous sustainability

Completed During the year Council facilitated three social media workshops, conducted three tourism forums and offered a specific agri business workshop around social media. Council also worked collaboratively with other local government organizations to deliver the Mid North Coast Food Forum. In June this year, Council also hosted a workshop for the Events and Festival Industry on managing risks. Council has worked with Coffs Harbour Innovation Centre in developing a format to deliver three innovation workshops for the business community in August 2015. Council also provides mentoring support for both youth in the Shire and the business community. For example, Council is assisting new accommodation operators on business and marketing planning.

2015/16


RE.1.2.1.1 Conduct Innovation Workshops across the Shire.

Completed Council was a proud sponsor of the Digital Innovation Challenge. The initiative attracted a strong cohort of Bellingen Shire entrepreneurs. The program offered training and firsthand experience in commercialising innovative ideas. It provided insights and lessons on pitching for venture capital. Candidates learnt the importance of effective business planning and networking to progress business prospects

RE.1.2.1.2 Collaborate with regional business and councils to promote investment opportunities within the Shire

Completed Council works proactively with other Local Governments across the Mid North Coast. Bellingen Council initiated a partnership with Coffs Harbour City Council, Nambucca Shire Council and Armidale Dumaresq City Council for a strategic tourism campaign to promote the Waterfall Way. Council was also a proud sponsor of two significant regional events ie The Mid North Coast Food Forum in Coffs Harbour and the Creative Industries Forum in Kempsey. Both events were very successful and provided valuable support to players in those respective industries.

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RE.1.2.1.3 Create Facebook and integral accounts for Tourism and the Events Hub.

Completed Now with 1500 likes, the Bellingen Dorrigo and Urunga Tourism Facebook page continues to attract visitors and interest. The page is a valuable platform to promote tourism, festivals and events. An Events Hub website is in development and once on-line, will provide valuable assistance to existing event organisers and anyone planning to run an event or festival across the Shire

RE.1.2.1.4 Develop Social media platforms to enhance e-commerce opportunities

Completed Five new QR posts were installed at tourist attractions across the Shire. Council also invested in two digital kiosks that will support tourist information services across the shire. The kiosks will provide virtual information and allow specific apps to run that will promote tourism product and visitation and information on State Forests within the shire

RE.1.3 Businesses within our shire are ethical and sustainable

2012/13


RE.1.3.1.0 Council actively engages with local business to encourage and support ethical and sustainable operations

Progressing Where possible Council encourages local business to have ethical and sustainable operations.

RE.1.3.1.1 Review the Climate Change Adaptation Strategy

Progressing This project has not progressed significantly since Q1 as the Sustainability Officer position is currently vacant and has been challenging to recruit for. A further round of recruitment has been conducted and an Officer appointed.

RE.1.3.1.2 Prioritise the actions from the Climate Change Adaptation Strategy Review


RE.1.3.1.3 Develop program funding strategy including grant funding sources for high priority actions

Completed An internal governance process has now been approved and released to all staff outlining the process when seeking grant funding. Two workshops will also be held in July 2013 with community organisations

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providing guidance and strategies to seek and apply for funding. Grant information is also provided on a regular basis to both internal and external stakeholders.

RE.1.3.1.4 Consult with local industries and business community regarding the development of sustainable/eco industries

Completed A number of meetings have been held over the year with community groups. No positive actions have arisen

RE.1.3.1.5 Partner with Coffs Harbour City Council to deliver broadband opportunities to our businesses and community

Completed Have successfully lobbied through CHCC to get the NBN fibre to Bellingen Shire by Dec 2015. Direct line of sight towers now before Council. DA pending. Council considered a report on 24 April 2013 for a lease for part of the public road in Fernmount where the tower to be located.

RE.1.3.2.0 Maintain regular engagement with the three Chambers of Commerce to facilitate dialogue and actions which assist in economic growth within the Shire

Completed Manager Economic and Business Development attends executive meetings for the Bellingen Chamber and meet regularly with the other Chambers as requested

RE.1.3.2.1 Hold regular Chamber Forums Completed Meeting regularly with all 3 Chambers of Commerce to maintain a Council presence and contact.

2013/14



Completed Through the provision of Section 94 funds, Council has been working with the Gleniffer community to reduce tourism impacts at both a social and environmental level. In February 2014, Council established the Gleniffer Working Group to develop a Master Plan for Gleniffer Reserves. Similarly, Council is working with the Urunga community to establish a feasibility study for the Urunga Tidal Pool. Council is also in the process of drafting a new Economic Development and Tourism Plan. This work will involve qualitative engagement with local industry to align future aspirations and objectives. For example,

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three tourism workshops will be held across the Shire to look at: future tourism branding, product & industry development, visitor centre management and regional partnerships. Council will also deliver an industry specific digital workshop for the tourism industry on the 4th September which will build capability of local business to market their businesses through digital platforms

2014/15


RE.1.3.1.1 Across all engagement with business, promote consideration of environmental, cultural and professional values

Completed Council has a strong commitment to promoting environmental, cultural and professional values. For example, the development of the Gleniffer Master Plan will result in a valuable legacy for the community. The plan's aim is to address the negative impacts from increasing visitation on the local culture and environment. The plan will guide infrastructure development to reduce visitor impacts and outline the level of any future tourism marketing for the reserves. Council also conducted three separate familiarisation tours for visitor centre volunteers throughout the year. This professional development exercise enables volunteers to provide qualified referrals to tourists and to build first hand knowledge of our tourism product portfolio.

2015/16


RE.1.3.1.1 Across all engagement with business, promote consideration of environmental, cultural and professional values

Completed A significant achievement in this endeavour is the completion of the Gleniffer Master Plan. The Plan is now in the implementation stage. It will address the negative impacts from increasing visitation through providing appropriate information, education and specific services. Council's work with Destination Coffs Coast has resulted in a significant change in branding for the region. The Coffs Coast now has a new focus on nature based tourism. This has the potential to create symbiotic outcomes between the environment and tourism - where both can benefit.

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RE.1.4 We have the public infrastructure to appropriately support business activity

2013/14



Completed Opportunities to improve public infrastructure to appropriately support business activity are considered when planning Council operational programs.

RE.1.4.1.2 Carry out a staged review of the RAMP to ensure that it is up-to-date, relevant, reflects best practice in local government asset management which is progressively adopted by Council (1st stage by 30/6/2014).

Completed The Road Asset Management Plan was updated in Q3.

2014/15


RE.1.4.1.1 Consider and respond to requests from businesses regarding public infrastructure requirements

Completed During the 2014/15 reporting year requests for public infrastructure were investigated within the available resources and managed within agreed timeframes

RE.1.4.1.2 Review and progressively improve RAMP

Not Progressing During the 2014/15 reporting year all transport asset registers were verified in preparation for the Road Asset Management Plan (RAMP) review. The RAMP review will follow the revision of the Road Asset Management Strategy

RE.1.4.1.3 Council ensures that it adopts contemporary systems for development assessment and electronic supply of planning information through successful participation in the Electronic Housing Code Project and

Completed Council has continued to embrace the move towards electronic planning and is well positioned, with the acquisition of a new GIS system, to continue to improve its ability to participate in contemporary trends in planning.

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implementation within Bellingen Shire.

RE.1.4.1.4 Implement statutory planning and building components of NSW Governments Planning Reform Program wherever necessary.

Completed The NSW governments planning reform program stalled with the proposed new legislation unable to pass the NSW Parliament in late 2013. As such the NSW Government is attempting to reform the system "through existing laws” and it is understood a number of key reforms could be achieved under current legislation. One of the key reforms is a review of the Regional Growth Plans. Council considered a report on new regions for Growth Planning at its meeting of July 2014. Bellingen is proposed to form part of the North Coast region which includes Ballina, Byron, Clarence Valley, Coffs Harbour, Gloucester, Great Lakes, Greater Taree, Kempsey, Kyogle, Lismore, Nambucca, Port Macquarie–Hastings, Richmond Valley, Tweed Heads. It is anticipated that the draft Strategy will be placed on exhibition mid 2015.

2015/16


RE.1.4.1.1 Consider and respond to requests from businesses regarding public infrastructure requirements

Completed Public infrastructure requests are investigated as resources are available, responses are prepared and projects are prioritised and listed for consideration in the annual budget preparation and long-term financial plan

RE.1.4.1.2 Review and progressively improve RAMP

Progressing Data collection and analysis has commenced to support a review of the Road Asset Management Plan as further resources are allocated.

RE.1.5 We are a disaster resilient community

2013/14


RE.1.5.1.1 Represent the aspirations of the Completed Opportunities to improve the disaster resilience of the community are

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community as expressed in the Community Vision as opportunities are identified

considered when planning Council operational activities.

RE.1.5.1.2 Review Business Continuity Plan annually for correctness and currency

Progressing 17 of 19 sub-plans reviewed & updated. 2 plans reviewed and awaiting final updates.

2014/15


RE.1.5.1.1 Consider and respond to requests for improving ability of community to manage disasters

Completed During the 2014/15 reporting year contributions were made to a range of planning documents including the Lower Kalang & Bellinger River Flood study and the Gleniffer Reserves Plan of Management. An assessment of the May 2015 flood event impacts was undertaken to consider planning for infrastructure protection.

RE.1.5.1.2 Business Continuity Plan Completed The Business Continuity Plan was reviewed and updated as required.

2015/16


RE.1.5.1.1 Consider and respond to requests for improving disaster management practices for community infrastructure

Completed Council has worked collaboratively with other agencies to revise the Emergency Management Plan, a trial of software designed specifically for data capture during natural disasters has begun and hand held field devices provided to staff responsible for managing the response to these events.

RE.1.5.1.2 Review of Business Continuity Plan and report to the Executive Leadership Team

Progressing Recommendations resulting from BCP exercise entered into online reporting module.

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RE.1.6 Our families are able to support themselves locally

2013/14



Completed Council is working on a number of levels to increase employment opportunities throughout the Shire. This includes working with the National Broadband Network to ensure that residents have optimum broadband coverage to promote home based work opportunities. Council has organised one-on-one assistance for local business and NBN management. Council is working with community groups like the Bellingen Shire Education and Business Alliance to promote youth retention throughout the Shire. This work strengthens relationships between Council and the education sector to increase work experience opportunities for school students. Council also works very closely with chambers of commerce across the Shire to understand what the challenges and constraints are with local business development. Council also supports these organisations in distributing a wide range of information to assist business development from state and federal government and peak bodies.

2014/15



Completed Council has worked actively with the Gleniffer community in finalising the Gleniffer Master Plan. The final draft of the plan will come before council in the September council meeting. This work is aligned to the Community Vision in developing sustainable tourism. Council has also been proactive in working with all three chambers of commerce and assisting in developing projects in each village. This has included applying for funding for the Urunga Tidal Pool Development; working to make the development application process more efficient for small business; progressing the development of the Events Hub to support

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local festivals and events, and working with the education sector in developing a mentor service for shire youth.

2015/16


RE.1.6.1.1 Work to support key industries across the Shire to grow and sustain jobs and self employment opportunities

Completed Council developed and adopted a new Economic Development and Tourism Plan 2015-2020. Council worked with regional partners to deliver the Mid North Coast Food Forum and the Creative Industries Forum. It provided an on-going mentoring service to assist people in business. Council worked with State and Federal Government agencies to identify programs and funding that could assist local business. Council works actively with NBN Co to ensure that local business have adequate digital connectivity. Council developed a Local Food Guide to support the agri business sector and to promote food tourism across the Shire.

RE.1.6.1.2 Implement key objectives of the Small Business Friendly Council Program

Completed Council is a member of the Small Business Friendly Council Program. This initiative unites Councils across NSW with a mandate to reduce red tape and to become more focused on assisting small business within their LGAs.

RE.2 We have balanced sustainable tourism

RE.2.1 Our Shire has a wide range of experiences for visitors

2012/13


RE.2.1.1.0 Implement Economic and Tourism Development Plan

Progressing The lack of state funding has limited the implementation of this plan. Over 40% of the plan has been achieved. The rest of the plan needs to be revisited and realigned to the correct level of state government funding which normally assists these programmes.

RE.2.1.1.1 Attract sports and adventure Completed Working with Coffs Coast Marketing to attract an Iron Man type event to

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events the shire. Funding application with Destination NSW. World Rally Championships will be coming through Bellingen in September 2013.

RE.2.1.1.2 Partnering industry with education to develop a mentoring and job creation project

Progressing Council engages with Bellingen Shire Educational and Business Alliance and have set up the "The Big Idea" project with Bellingen High.

RE.2.1.1.3 Review the current Tourism MOU with Coffs Harbour City Council to reflect changes over the last four years and update

Progressing Document reviewed and forwarded to CHCC. Feedback is awaited

RE.2.1.1.4 Review Visitor Information Centre structure

Progressing A report is being prepared for Council discussion on this matter especially pertaining to the Urunga VIC. This will be presented to Council in the 2013/2014 financial year.

2013/14


RE.2.1.1.1 Review the action items in the Economic and Tourism Development Plan in relation to priorities and Council role and resources and liaise with relevant stakeholders with a view to updating these priorities by 2nd Quarter

Completed Council has been working with the Economic Development Advisory Committee to progress the development of the new Economic Development and Tourism Plan 2015-2020. Council has also been involved in the proposed merger of the Tourism Coffs Coast Board and Coffs Coast Tourism. A new, twelve month Memorandum of Understanding will be established between Council and Coffs Harbour Council for marketing the Bellingen Shire. The Economic Development Advisory Committee has provided an endorsement to hold three tourism workshops across the Shire. These forums will provide input into Council's new Economic Development and Tourism Plan and will seek industry input around future branding of the Bellingen Shire and our on-going marketing arrangement with Coffs Council. Council has been very active working with the three key Chambers of Commerce from across the Shire. This has enhanced relationships with the business community and improved communication around business and community issues.

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2014/15


RE.2.1.1.1 Assess actions from current Economic and Tourism Development Plan and integrate relevant and achievable actions into the new Economic and Tourism Development Plan 2015-2020

Completed The new Economic Development and Tourism Plan is in the final stages of development. The final draft will be submitted to the Economic Development Advisory Committee in August. Once the plan is endorsed by the committee, it will go to Council's Executive for input and sign off prior to it going to a Council meeting for approval.

2015/16


RE.2.1.1.1 Investigate funding opportunities to enhance product development

Completed Council employs a dedicated Grants Officer who identifies funding that has the potential to finance new tourism product and enhance existing product. Council proactively distributes grants information to key tourism stakeholders and assists with funding applications when required. Council also funds a Community Events Sponsorship Fund which aims to support events and festivals across the Shire.

RE.2.1.1.2 Work with existing tour, attraction accommodation and event operators to promote sustainability and enhancement of their products

Completed Council promotes our tourism sector through ensuring our tourist information centres have adequate support and collateral. Visitor Centre volunteers have opportunities to participate in regular familiarisation tours to ensure they have firsthand knowledge of tourism product. Council works with Chambers of Commerce across the Shire to ensure they are supported in developing their tourism industries. For example, in 2015, Council facilitated an RV Friendly Town application for Dorrigo. In 2016, Council worked with TASAC to ensure enhancement of Touring Route 16 through Urunga. Council worked with Bello Winter Music Festival, Bush n Bay Adventure Race and Urunga Mothers Day Festival to ensure the respective events were promoted and successful.

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RE.2.2 Our regional tourism assets are enhanced

2012/13


RE.2.2.1.0 Develop and strengthen effective local and regional partnerships

Completed This is an ongoing process with regular contact being maintained with Kempsey, Nambucca and CHCC councils and regional organisations. Contact also maintained with Tourism and regional development bodies at a Regional, State and Federal level

RE.2.2.1.2 Develop a signage concept plan Progressing A draft plan was developed in 2012, which is now under review. No current funding has been allocated for actioning the plan.

RE.2.2.1.3 Actively promote the lifestyle opportunities of Bellingen Shire

Completed Opportunities regularly sought and secured to promote the lifestyle opportunities of the Shire via PR visits, trade shows and electronic means.

RE.2.2.2.0 Actively promote tourism through our ongoing arrangement with Coffs Coast Marketing by targeting specific market segments which deliver optimum financial benefit to the community

Completed A very successful year was achieved in the marketing of the Shire. The majority of the success was with PR both print and electronic forms and attendance at Australian Tourism Exchange. One success was for a USA based tourism company to book to bring a Rotary tour to Bellingen in 2013.

RE.2.2.2.1 Explore new opportunities for the emerging Recreational Vehicle (RV) tourism

Progressing Two areas have been identified - Bellingen Showground and Roses Reserve Thora. A report is being prepared in relation to the matter.

2013/14


RE.2.2.1.1 Review the action items in the Economic and Tourism Development Plan in relation to priorities and Council role and resources and liaise with relevant stakeholders with a view to

Completed The Manager of Economic and Business Development sits on up to 12 local committees. A wide range of activities stem from these meetings including: developing the Gleniffer Master Plan to address increasing tourism impacts to the reserves, working with festival and event organizations to improve synergies through the Events Hub, exploring strategies to promote youth retention in the Shire with the Bellingen

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updating these priorities by 2nd Quarter

Shire Business and Education Alliance, working with regional economic development managers from neighbouring shires to look at cooperative and complimentary activities. Council also meets regularly with Regional Development Australia and Trade and Investment NSW to ensure that Bellingen Shire has involvement in regional projects and opportunities

2014/15


RE.2.2.1.1 Initiate a new MOU with Coffs Coast Marketing to reflect the ideals of Bellingen Shire Tourism operators and Council. Work with Economic and Development Managers in other LGAs to identify and attract opportunities for Bellingen Shire. Identify relevant regional, state and national industry groups to maximize opportunities for local business and industry.

Completed Council facilitated Bellingen Shire representation for the merger of Tourism Coffs Coast Board into a new tourism management committee under Coffs Harbour City Council. Council worked with all chambers and industry to source local tourism representation. The new tourism management committee will develop a strategic tourism plan for the Coffs Coast Region. This new plan will enable a new MOU between Bellingen Shire and Coffs Coast Marketing.

2015/16


RE.2.2.1.1 Work collaboratively with regional partners to ensure tourism promotion is in alignment with Shire capacity and community ideals

Completed Over the last twelve months, Council has significantly strengthened its partnership with Coffs Harbour City Council and Tourism Coffs Coast. Bellingen Shire has industry and chamber representatives on the new Destination Coffs Coast Committee. A new tourism strategic plan has been developed for the Coffs Coast which will see a significant shift in branding and potentially tourism development. A new focus on nature based tourism is more closely aligned with the community ideals within the Bellingen Shire and will see the Shire attracting a more compatible target market into our destination.

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RE.2.2.1.2 Implement the strategies from the Gleniffer Master Plan

Progressing The Gleniffer Master Plan (a strategic plan of ten years), was adopted by Council. A Stewardship Group is underway to assist Council with the implementation of key initiatives. The Gleniffer Working Group is focused on implementing the priorities outlined in the plan in line with the detailed timelines

RE.2.3 Our tourism providers strive for sustainable operations

2012/13


RE.2.3.1.0 Provide information and education to our local tourism industry on risks associated with Climate Change.

Progressing Coastal Zone Management Plan on sea level potential rises and possible responses is currently being developed

RE.2.3.2.0 Work in partnership with Coffs Harbour City Council to deliver broadband opportunities to our community

Completed Have successfully lobbied through CHCC to get the NBN fibre to Bellingen Shire by Dec 2015. Direct line of sight towers now before Council. DA pending.

2013/14



Completed A number of positive outcomes have been realized in relation to tourism management across the Shire. This has included: building stronger relationships with the three Visitor Centres across the Shire to promote consistency in operations; educating Visitor Centre volunteers through conducting two famil days to increase product knowledge; improving the retail offering at Waterfall Way Visitor Centre; improving both internal and external appearance of the Waterfall Way Visitor Centre; enhancing promotional opportunities for Dorrigo at the NPWS Rainforest Centre; working with Coffs Coast Marketing to ensure there is appropriate marketing of the Bellingen Shire; and participating in regional marketing campaigns.

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Council recently exhibited at the Country Living NSW Expo which had a strong tourism element. Council will also host three tourism workshops across the Shire to seek input on future initiatives and tourism management.

2014/15


RE.2.3.1.1 Promote a focus on management as opposed to marketing. Conduct Innovation workshops for Industry. Provide mentoring services. Reflect a management focus in the new Economic and Tourism Development Plan

Completed Council has strongly advocated the need for a tourism management focus for the new strategic tourism plan being developed for the Coffs Coast Region. This work has included re shaping the brief to consultants and promoting a management focus to the new committee in developing a vision for the future. Council is also working with the North Coast Destination Network and Destination NSW to remodel the regional tourism organizational structure. A key objective in these negotiations is to place more emphasis on tourism management and opportunities to fund management initiatives.

2015/16


RE.2.3.1.1 Increase opportunities for social media promotion

Completed Council continues to utilise and enhance its social media footprint. The Bellingen Dorrigo Urunga Facebook page now has over 1500 likes and is used regularly to promote tourism product. Council is introducing two new digital kiosks to support tourism information services and run digital apps. New QR posts have been installed across the Shire as part of the Discovery App initiative. A new Events Hub website is being developed to support the creative industries. Council has also sponsored the three chambers of commerce to develop a new website that promote all local business and tourism product.

RE.2.3.1.2 Increase activities and promotion of the Events Hub

Completed A new Events Hub website is being developed which will support existing and new players within the creative industries. The Waterfall Way visitor centre works closely with the Events Hubs in offering a point of sale for event and festival tickets. Council engaged work for the dole

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placements throughout the year to assist in building resources and databases for the Events Hub. Council works with the Events Hub committee to develop the resource so that it is meeting the needs of the industry. For example, Council has provided a step by step guide to assist applicants with new developments to streamline and improve the approval process through Council.

RE.3 We have a sustainable local farming sector that provides us with healthy, fresh food

RE.3.1 Local food growing, sharing and education initiatives are supported and developed

2012/13


RE.3.1.1.0 Partner in the Local Food Futures Framework

Completed Where and when applicable seek opportunities to partner in local Food Futures framework.

RE.3.1.1.1 Support grass-roots initiatives to promote and support the development of a strong local food economy

Completed When and where possible Council supports local food initiatives mainly through PR.

RE.3.1.1.2 Develop a resource and information base around local food

Completed The Coffs Coast Harvest booklet has been produced and distributed. The publication has been well received by both the industry and the public. Further work needs to be done of new ways to promote local food.

RE.3.1.1.3 Undertake research into best practice local food economies in partnership with the Local Food Futures Alliance

Completed Discussions have been held with the North Bank Community Gardens to establish closer relationships with Council in the development of local food production.

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2013/14



Completed Council has now proactively assisted in the upgrade of two Bellingen Valley dairy farmer’s effluent management system on a 50:50 funding arrangement which will contribute to improved water quality of the Bellinger River. Further Council’s Manager Sustainable Environment & Waste and Bellinger Landcare have confirmed their partnership project for the 2014/15 financial year (including funding arrangements). This project will develop up to 10 sustainable farm plans that result in more sustainable agriculture principals being implemented across the Shire.

2014/15


RE.3.1.1.1 Consider and respond to formal stakeholder proposals regarding local food growing initiatives

Completed All formal requests have been responded to within 3 weeks. Council's Manager SEW and Manager Economic Development & Tourism have agreed to fund a $3,300 project to develop a local food guide. Council's Sustainability Officer is the project manager and has confirmed that 46 local businesses will be included in the local food guide. Staff have also sought design layout and graphic design for the local food guide.

2015/16


RE.3.1.1.1 Consider and respond to formal stakeholder proposals regarding local food growing initiatives

Completed No proposals received this year.

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RE.3.2 Alternative farming systems are employed with examples including cooperative farming and land share

2012/13


RE.3.2.1.0 Council supports local initiatives for sustainable farming practices

Progressing Council's Manager S&NR has submitted an EOI for $100K to the NSW Environment Trust to develop a shire wide Sustainable Agriculture Program in partnership with Landcare. Stage 2 outcomes to be known end July 2013.

RE.3.2.1.1 Work in partnership with key stakeholders around sustainable Agricultural projects


RE.3.2.1.2 Seek funds to host a Bellingen Shire Sustainable Agriculture Workshop


RE.3.2.1.3 Host a Bellingen Shire Sustainable Agriculture Workshop with available grant funds

Completed Two Farming for Climate Change community workshops delivered in March 2013.

2013/14



Completed Council has now proactively assisted in the upgrade of two Bellingen Valley dairy farmer’s effluent management system on a 50:50 funding arrangement which will contribute to improved water quality of the Bellinger River. Further Council’s Manager Sustainable Environment & Waste and Bellinger Landcare have confirmed their partnership project for the 2014/15 financial year (including funding arrangements). This project will develop up to 10 sustainable farm plans that result in more

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sustainable agriculture principals being implemented across the Shire.

2014/15


RE.3.2.1.1 Consider and respond to formal stakeholder proposals regarding alternative farming systems

Completed All formal requests have been responded to within 3 weeks.

2015/16


RE.3.2.1.1 Consider and respond to formal stakeholder proposals regarding alternative farming systems


RE.3.3 Farming practices are financially and environmentally sustainable

2012/13


RE.3.3.1.0 Provide information and education to our agricultural industry on risks associated with climate change


RE.3.3.2.0 Implement strategic actions for the identified key Bellinger River health issue Agricultural Practices

Progressing • Estuary Action Plan Stage 2- Baseline condition assessments completed for 17 properties. Property visits to be arranged next Quarter to develop a site action plan for the riparian zone. • The Jaliigirr Project – Bellinger River Treeway – Expressions of interest sought and site visits conducted to confirm 10 of 12 sites for riparian rehabilitation and corridor enhancement by end of next Quarter including 1 agricultural property. Sites selected and work plan completed to implement 3 more new sites next year including 1 agricultural property.

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• Connect with your River Program - Best practice riparian restoration on 5 agricultural properties. • Our Living Coast Project - Best practice erosion control on 1 agricultural property.

RE.3.3.3.0 Implement strategic actions for the identified key Kalang River health issue Agricultural Practices

Progressing The following projects and actions have contributed towards progress: • Estuary Action Plan Stage 2 - Letters sent to 51 properties within the estuaries and follow up phone calls made outlining the opportunity to have a site action plan developed for the river bank and adjacent land. Baseline condition assessments completed for 17 properties on Kalang River estuary (28 different landholders) and property visits to be arranged next Quarter. • The Jaliigirr Project – Bellinger River Treeway – Expressions of interest sought and site visits conducted to confirm 10 of 12 sites for riparian rehabilitation and corridor enhancement by end of next Quarter. Sites selected and work plan completed to implement 3 more new sites next year.

2013/14



Completed Council has now proactively assisted in the upgrade of two Bellingen Valley dairy farmer’s effluent management system on a 50:50 funding arrangement which will contribute to improved water quality of the Bellinger River. Further Council’s Manager Sustainable Environment & Waste and Bellinger Landcare have confirmed their partnership project for the 2014/15 financial year (including funding arrangements). This project will develop up to 10 sustainable farm plans that result in more sustainable agriculture principals being implemented across the Shire.

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2014/15


RE.3.3.1.1 New project - Partner with Bellinger Landcare to develop Sustainable Farm Plans

Completed This project was completed in Q4. A total of ten (10) sustainable farm plans were developed. The plans focused on farm planning, agricultural weeds, pasture & grazing management and soil health.

2015/16


RE.3.3.1.1 Develop Bellingen Shire local food guide

Completed This has been completed with 1,000 copies of the Local Food Guide and Farmers Market Flyer distributed across the Shire. A further review will be undertaken before an updated version is produced.

RE.3.3.1.2 Participate in Blueberry interagency working group and consider strategies to ensure that the growth of the industry in Bellingen Shire occurs in a sustainable fashion.

Progressing All interagency group meetings were attended by Council. No regulatory strategies have been identified to date that are considered appropriate for implementation without also affecting consent requirements for other forms of agriculture in the Shire.

RE.3.4 Agriculture is a valued part of our economy

2013/14



Completed Council has now proactively assisted in the upgrade of two Bellingen Valley dairy farmer’s effluent management system on a 50:50 funding arrangement which will contribute to improved water quality of the Bellinger River. Further Council’s Manager Sustainable Environment & Waste and Bellinger Landcare have confirmed their partnership project for the

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2014/15 financial year (including funding arrangements). This project will develop up to 10 sustainable farm plans that result in more sustainable agriculture principals being implemented across the Shire.

2014/15


RE.3.4.1.1 Consider and respond to formal stakeholder proposals regarding agricultural initiatives

Completed All formal requests have been responded to within 3 weeks.

2015/16


RE.3.4.1.1 Consider and respond to formal stakeholder proposals regarding agricultural initiatives


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Community Wellbeing

CW.1 Our children, youth and seniors are valued, involved and supported

CW.1.1 Youth and seniors programs and activities are in place and actively supported

2012/13


CW.1.1.1.0 Provide and support programs and activities for our youth and senior populations

Completed Dorrigo Support Centre provides regular programs and activities both centre based and bus outings. Youth Hub providing educational and recreational activities and drop in support.

CW.1.1.1.1 Advocate for increased respite and disability support programs

Completed Advocacy action on going as specific need arises

CW.1.1.1.2 Support tenders for respite services and disability support programs that address shortfalls in specialised accommodation and support needs

Completed Support provided in principle though no request to support a tender for respite services or disability support programs has been received.

CW.1.1.1.3 Develop a youth consultation framework

Completed Youth Hub provides a consultation framework which is provided in the Youth Hub regular reports

CW.1.1.1.4 Convene a Youth Services forum biennially

Completed One youth forum held in 2012/2013.

2013/14


CW.1.1.1.1 Develop Community Support Policy Completed

CW.1.1.1.2 Commence implementation of the Community Support Policy

Completed Policy was implemented with two rounds of funding offered in 2013/14 benefiting a range of community organisations and events.

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CW.1.1.2.1 Commence the development of a Vision for the Dorrigo Support Centre to be adopted by Council, with key recommendations to be implemented annually

Completed The Dorrigo Support Centre Vision development was delayed pending the appointment of the Co-ordinator. Two rounds of recruitment action were required with the Co-ordinator being appointed in mid May 2014. Development of the vision for the Centre commenced in June. A report to Council will be done when the draft vision is finalised in 2014/5

CW.1.1.3.1 Constitute the new Youth Centre Management Committee; Recruit the Manager Community Wellbeing; Translate the current contractor (coordinator) to a Council resource through recruitment; Prioritise KPI's for the year with the new Management Committee

Completed Youth Centre Co-ordinator to continue as a contractor to Council based on management Committee advice. Prioritisation of KPI's determined between the Co-ordinator and the Management Committee and reports are done to Council based on the key performance areas.

2014/15


CW.1.1.1.1 Continue offering library programs such as Baby Bounce, Summer Reading Club, Children's Book Week, Library and Information Week, National Simultaneous Story time, author visits, school holiday activities and Library Lovers Day.

Completed Baby Bounce continues to be popular across all three branch libraries with an average of 15 children and adults at each session. Once again the libraries received the support of local schools, Urunga Public School, Mount Saint Johns Primary and Saint Mary's Primary through attendance of Children's Book Week Activities. Summer Reading Club held through the summer school holidays, proved successful again with over 100 children registering and over 600 books read across the shire. Authors Bronwyn Parry, Karly Lane, Tricia Stringer, Jenn J McLeod, and Karen M Davis visiting during the year. Other activities the libraries were involved in included Library Lover's Day, Library and Information Week, and National Simultaneous Story Time (held in Bellingen Branch and library staff from Urunga and Dorrigo visited local preschools).

CW.1.1.1.2 Establish aged services inter agency to foster co-ordinated programs and partnerships

Completed The Bellingen Shire Aged Care Network has been established in the last 12 months and continues to grow with an average 20 members attending each meeting. The Network is an opportunity to here from guest speakers, share information and collaborate on projects including

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the development of a Aged Care Wallet Card and better coordination of disaster planning.

CW.1.1.2.1 Dorrigo Support Centre to undertake quality assessment process by a third party verifier

Completed All policies in relation to the disability standards have been updated. Client notes and living plans are completed. Third party verification through Bellingen Shire Interagency (BSI) achieved 10 May 2015.

CW.1.1.3.1 Foster collaborative relationships with the S355 Committee and assist in the implementation of the Vision where appropriate.

Completed Contact with members of the s355 committees for the Youth Hub and Hickory house Dorrigo Seniors Centre has been ongoing as required to collaborate on areas of mutual interest to support youth and seniors programs respectively.

2015/16


CW.1.1.1.1 Continue offering library programs such as Baby Bounce, Summer Reading Club, Children's Book Week, Library and Information Week, National Simultaneous Story time, author visits, school holiday activities and Library Lovers Day.

Completed The libraries continue to promote reading and literacy through the programs offered regularly throughout the year. These continue to be popular, especially Baby Bounce and the school holiday craft activities. Annual events such as Summer Reading Club, Library Lovers Day and National Simultaneous Story Time continue to attract a crowd. These are supported by National advertising due to their nationwide coverage. The success of the Bellingen Co-Workers Group using the library monthly on a Monday when it is closed, continues. Now that Dorrigo Library has a meeting room, this may be explored as an option for co-working groups in the Dorrigo community.

CW.1.1.1.2 Aged services interagency continues to be supported. To foster co-ordinated programs and partnerships

Completed The year has been outstanding for collaboration between aged care services providers due to the continued facilitation of the Bellingen Shire Aged Care Network. Projects implemented include the distribution of the Aged Care Wallet Card, a resource to enable better coordination of care of seniors and a workshop on preparing clients for an emergency.

CW.1.1.2.1 Implement the actions identified to achieve the vision for Dorrigo Support Centre

Completed Action was taken on each of the seven areas of development under the Dorrigo Support Centre Vision statement. The number of volunteers increased, marketing increased, partnering with local organisations and linking with other service providers occurred. The website was speech

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enabled to increase the use of technology in service provision and quality standards maintained.

CW.1.1.3.1 Foster collaborative relationships with the S355 Committee and assist in the implementation of the Vision where appropriate. Provide quarterly reports to Council.

Completed There has been much communication and positive relationship building with Section 355 Committees. Issues are many and varied but they generally appreciate having a contact person who can assist with inquiries. Resources continue to be a challenge but committees have been pro-active in sourcing external funding and administrating a Work for the Dole project (Urunga Recreation Reserve). Section 355 committee volunteers were the focus of this year’s National Volunteers Week celebrations where many of them were acknowledged for their years of service. Goals for next year include reviewing the Section 355 Guidelines Manual, developing better processes for supporting external funding applications and ensuring committee members are fully aware of Councils responsibilities and Code of Conduct

CW.1.2 Strong partnerships between schools and our community are in place to allow for intergenerational and cultural learning

2012/13


CW.1.2.1.0 Promote partnerships between schools and community

Completed As part of Bellingen Shire Business and Education Alliance we are liaising and continuing to develop relationships with the schools within the Shire

CW.1.2.1.1 Work in partnership with stakeholders to develop the Bellingen and Dorrigo Business Education Alliance

Completed Through the BSBE Alliance, of which BSC is a partner, the Big Idea project has commenced with Bellingen High School students and is assisting them to develop business skills. The programme will finish in November 2013.

2013/14


CW.1.2.1.1 Represent the aspirations of the Completed NAIDOC week events at schools attended. Supported the

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community as expressed in the Community Vision as opportunities are identified

establishment of a bush tucker garden at Dorrigo Public school and a public art mosaic at Urunga Public school. Council has representation on the Bellingen Shire Business and Education Alliance.

2014/15


CW.1.2.1.1 Provide demonstrations/presentations about the library's physical and online resources

Completed Library Staff member from Clarence Regional Library Head Quarters offered e-tea events across all branches during the 2014/15 year. These sessions allowed users with their own mobile devices to have one-on-one sessions with the staff member on how to access the library's eresources, e.g. ebooks, eaudio books, emagazines and music streaming. These were intimate sessions with approximately 6 people in attendance at each session. Use of these resources continues to be popular with over 2000 downloads of emagazines, 1177 downloads of eaudio books, and 3625 downloads of ebooks. This year also saw the State Library of NSW move to allowing public library users to register with their home library cards to use the State Library's online eresources through a simple registration process. This new initiative requires more marketing via user instruction sessions in our libraries. This will be something that is worked on in the 2015/16 year. Loans of physical items totalled 80,768 for the 2014/15 year, up from 75,950 in the previous year.

CW.1.2.1.2 Work with groups using Bellingen Seniors & Information Centre on shared use of space

Completed Opportunities to partner with schools for intergenerational learning were taken where possible with Seniors Week being the key time for joint activities. Several meetings were held with various users of the Bellingen Seniors and Information Centre on shared use of space resulting in reports to Council and approval of the request by Bellingen neighbourhood Centre to allow it to apply for funding to extend the building to accommodate broader usage-more shared space.

2015/16


CW.1.2.1.1 Provide Completed Use of the library's online resources continues to be popular. This has

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demonstrations/presentations about the library's physical and online resources

been assisted by the Clarence Regional Library Headquarters staff member being available regularly (bi-monthly) at each branch. This staff member is available for 2 hours for library members to have a one-on-one session on how to use the library e-resources on their iPad/tablet/mobile device. Bellingen Shire Library staff believes that this type of assistance needs to be offered monthly at a regular time (e.g. every third Friday of the month) at each branch to continue to promote our resources while assisting members of the community with this technology.

CW.1.2.1.2 Work with groups using Bellingen Seniors & Information Centre on shared use of space

Completed Schools and seniors are involved in intergenerational learning and interaction through programs in Seniors week and annual events such as the Dorrigo Support Centre Christmas lunch. The shared use of space is an ongoing matter. A range of organisations share space in the Bellingen Seniors and Information Centre both through permanent and casual hire of the main room in the Senior Citizens Centre and from Bellingen Neighbourhood Centre and St Vincents de Paul in a smaller room and the Visitor Centre and Events Hub in the Information Centre.

CW.1.2.1.3 Local schools are approached to participate in local heritage awareness raising projects.

Completed Despite an approach to local schools to attend a workshop on stained glass window restoration at St Margarets Church, none of the 10 schools contacted expressed any interest in involvement. Although this was disappointing, it suggests that alternative and perhaps more innovative options to engage with local schools should be considered for the next Community Strategic Plan.

CW.1.3 Students have a variety of mechanisms such as a support centre and local scholarships

2012/13


CW.1.3.1.0 Implement business plan for the Bellingen Youth Development Centre

Completed Business plan being implemented and reported to council in January 2013. New committee formed and will meet in August 2013.

CW.1.3.1.1 Augment our participation in the Completed A Bellingen Shire Arts Scholarship has been established, with funding

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Southern Cross University Rising Stars Scholarship Program

available for 2012-2015 in partnership with community stakeholder groups from the Shire.

2013/14


CW.1.3.1.1 Constitute the new Youth Centre Management Committee; Recruit the Manager Community Wellbeing; Translate the current contractor (coordinator) to a Council resource through recruitment; Prioritise KPI's for the year with the new Management Committee

Completed Youth Centre Co-ordinator to continue as a contractor to Council. Prioritisation of KPI's determined between the Co-ordinator and the Management Committee. Regular reports on key performance areas have been done to Council. The Hub provides a generalised support for students who are youth and also a homework room is available at the Hub for use by students

CW.1.3.2.1 Develop Community Support Policy Completed Community support policy implemented and a range of community organisations and events benefitted in 2013/4

CW.1.3.2.2 Commence implementation of the Community Support Policy

Completed Two funding rounds completed during 2013/4 with a range of community organisations and events benefitting from the funds. Implementation commenced July 2013.

2014/15


CW.1.3.1.1 Foster collaborative relationships with the S355 Committee and assist in the implementation of the Vision where appropriate.

Completed The Vision for the Youth Centre is being progressively implemented with a range of programs, services, activities and resources available to support youth. There is a collaborative relationship with the s355 committee. Students can access either the drop in support or the homework room at the Youth hub in Bellingen. A key new program based at the hub introduces this year was a driver training program 2 way street. This program was done in collaboration with the Bellingen neighbourhood Centre.

CW.1.3.2.1 Continue to promote Community Support Policy

Completed Council provides support to non-profit organisations through its Community Support Supports. In the 2014/2015 financial year, Council

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offered two rounds in April and November with a total funding pool of $50,000. From both rounds, Council received applications to the value of $91,112 and was able to offer 35 organisations funding to the value of $41, 983.

CW.1.3.2.2 On-going implementation of Community Support Policy

Completed Council provides support to non-profit organisations through its Community Support Supports. In the 2014/2015 financial year, Council offered two rounds in April and November with a total funding pool of $50,000. From both rounds, Council received applications to the value of $91,112 and was able to offer 35 organisations funding to the value of $41, 983.

2015/16


CW.1.3.1.1 Foster collaborative relationships with the S355 Committee and assist in the implementation of the Vision where appropriate. Provide quarterly reports to Council.

Completed There has been much communication and positive relationship building with Section 355 Committees. Issues are many and varied but they generally appreciate having a contact person who can assist with inquiries. Resources continue to be a challenge but committees have been pro-active in sourcing external funding and administrating a Work for the Dole project (Urunga Recreation Reserve). Section 355 committee volunteers were the focus of this year’s National Volunteers Week celebrations where many of them were acknowledged for their years of service. Goals for next year include reviewing the Section 355 Guidelines Manual, developing better processes for supporting external funding application and ensuring committee members are fully aware of Councils responsibilities and Code of Conduct

CW.1.4 Opportunities exist to share the experience and wisdom of seniors

2012/13


CW.1.4.1.0 Incorporate programs that support intergenerational sharing at the new Bellingen Youth Development Centre

Completed Programs being explored - included in report to council January 2013. Mentoring programs in place.

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CW.1.4.2.0 Develop a “Living Libraries” program

Progressing To be progressed with Community Wellbeing Manager now that this position has been appointed

2013/14


CW.1.4.1.1 Review the Social Plan and outline key priorities and action items to be implemented by both Council and other organisations

Completed The Social Plan priorities continue to be reviewed and action taken on them when funding or opportunities permit. Some specific actions have been an upgrade to playground facilities by installation of exercise equipment, a contract being put out for updating the Pedestrian Access and Mobility Plan and a feasibility study being undertaken re a swimming facility in the Seaboard area.

CW.1.4.2.1 Commence the development of a Vision for the Dorrigo Support Centre to be adopted by Council, with key recommendations to be implemented over the coming four years

Completed The Dorrigo Support Centre Vision development was delayed pending the appointment of the Co-ordinator. Two rounds of recruitment action were required with the Co-ordinator being appointed in mid May 2014. Development of the vision for the Centre commenced in June. A report to Council will be done when the draft vision is finalised in 2014/5

2014/15


CW.1.4.1.1 Implementation of Social plan priorities as funds permit.

Completed The Social Plan focus areas for the last 12 months have included the development and implementation of the Public Art Plan in consultation with the Arts and Cultural Committee, the development and implementation of the Access and Inclusion Plan in consultation with the Community Wellbeing Advisory Committee, Aboriginal engagement, youth engagement and maximising use of available Council space. Much has been achieved with a limited resource allocation due to collaborative partnerships with other groups and services.

CW.1.4.2.1 Dorrigo Support Centre to continue revision of services and to provide opportunities for intergenerational learning

Completed The support centre will continue find opportunities to promote cross generational activities

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2015/16


CW.1.4.1.1 Implementation of Social plan priorities as funds permit.

Completed A report on the overall achievements of the Social Plan 2010-15 noted that of the over 100 Strategies/actions in the plan, progress had been made on all actions and there were only 7 which had not yet come to fruition. Action was taken on a range of Social plan priorities including 2 unsuccessful grant applications for a new community bus used to transport seniors. The Social plan strategy of supporting Men's shed projects has resulted in 3 Men's sheds in the Shire -Bellingen, Dorrigo and Urunga.

CW.1.4.2.1 Dorrigo Support Centre to continue revision of services and to provide opportunities for intergenerational learning

Completed Dorrigo Support Centre revised and expanded their service program opportunities and provided opportunities for intergenerational programs in conjunction with local schools or the University of the Third Age (U3A)

CW.2 We are a learning and creative community

CW.2.1 The benefits and understanding of lifelong learning are promoted

2012/13


CW.2.1.1.0 Provide ongoing professional development opportunities for Council staff

Completed Ongoing professional development opportunities have been provided for staff throughout the year including management and leadership development, programs related to "role specific" knowledge or skill requirements, training related to essential tickets and licences, other compliance and regulatory training, and general skills development including that provided via Council's online learning management system. A number of staff are completing recognised Certificates and Diploma courses with Council support.

CW.2.1.2.0 Provide “Seniors Week” activities to promote lifelong learning

Completed Planned seniors week activities were held during Library and Information Week across the three branches. There were three

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sessions, one at each branch, covering eMagazines, eAudio books, Ancestry.com and Computer Learning Online. While there was not a large turnout for each session, those who attended gave positive feedback about the sessions and the Shire Librarian plans to run these sessions again later in the year.

2013/14


CW.2.1.1.0 Expansion of public Wi-Fi hotspot in and around library/park area

Completed Council approved the Public Wifi Strategy at the May Ordinary meeting. Cabling and hardware installations are complete at Bellingen Library. The repeater unit has been repositioned at Memorial Hall; signal broadcast is significantly improved providing coverage to park area and some way beyond. Media release was issued at end June 2014 featuring photo of Mayor and IT team using the new service. Service is switched on in park area and is proving popular with users. Dorrigo and Urunga Library extensions are also planned to be scheduled outside of this financial year.

2014/15


CW.2.1.1.0 Ongoing monitoring and maintenance of Wi-fi in Bellingen Library park area

Completed Wi-fi in the Bellingen Council park area continues to be used by the public including residents and visitors. When analysed, Wi-fi usage has been higher during periods of higher visitor numbers e.g. events.

CW.2.1.1.1 Wi-fi expansion around outside of Dorrigo and Urunga libraries

Progressing Dorrigo Library Wi-fi expansion has been completed. Range is extended to park area opposite and towards youth space at rear of Dorrigo Hall. Urunga extension requires additional cabling before service can be activated. This was due to be completed in quarter but has been held over to next quarter to align with other electrical work at Urunga Library.

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2015/16


CW.2.1.1.1 Monitor usage of public internet facilities, and report on additional opportunities if identified

Progressing Wi-fi is being used at Bellingen, Urunga and Dorrigo libraries following the expansions earlier this year and last. The service is proving popular with library visitors. No further Wi-fi opportunities have been identified at this stage. Library public PCs at Bellingen, Dorrigo and Urunga were replaced with updated models and software in Q3, and usage of the facilities has increased. Statistics gathered show consistent use of all three facilities.

CW.2.2 There are opportunities for lifelong learning including regaining and retaining traditional skills

2012/13


CW.2.2.1.0 Implement the Clarence Regional Library Strategy

Completed CRL Strategy has been adopted, strategies are now being worked on

CW.2.2.1.1 Aboriginal literature is sourced and maintained in our library collections

Completed Aboriginal literature purchased by CRL HQ is being processed and allocated to branches.

CW.2.2.2.0 Promote programs that raise awareness of issues faced by men and develop skills for blokes programs

Completed Strong partnership between Youth Hub and Men of Bellingen and mentoring projects run

2013/14


CW.2.2.1.1 Represent the aspirations of the community as expressed in the Community Vision as opportunities are identified

Completed Meeting held with Dorrigo University of the third age to explore possibility of a similar group in Bellingen/Urunga. Plans are being developed for information and services to outlying areas. Men's shed provide opportunities for learning. Community organisations in Bellingen, Dorrigo and Urunga offer opportunities for learning in areas

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such as computer technology, environmental education, music, art.

2014/15


CW.2.2.1.1 Facilitate or promote opportunities for lifelong learning e.g. U3A, mentoring

Completed Councils website is consistently used to promote both community led and Council led events and community festivals which incorporate lifelong learning opportunities e.g. Camp Creative, Readers and Writers Festival, Transition Bellingen workshops, Council directly provides lifelong leaning opportunities through its libraries, Dorrigo Support Centre and Youth hub on a wide range of topics and through Economic Development seminars on technology, business development and innovation.

2015/16


CW.2.2.1.1 Facilitate or promote opportunities for lifelong learning e.g. U3A, mentoring

Completed Opportunities have been promoted and facilitated

CW.2.3 Our community is motivated to participate in lifelong learning activities

2012/13


CW.2.3.1.0 Provide and promote access to natural and built community places for learning activities

Progressing Community Planning Officer position vacant. Lifelong learning University of the Third Age, supported through Dorrigo Support Centre.

CW.2.3.1.1 Provide facilities for TAFE and other job skills trainers to outreach to the Shire

Completed TAFE active at Bellingen Youth hub

CW.2.3.1.2 Actively promote Lifelong Learning Completed Shire Librarian hosted information sessions during Library and

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programs at the Youth Development Centre, Libraries and other appropriate venues

Information Week in May to promote eMagazines, eAudio books, Ancestry.com and Computer Learning Online.

CW.2.3.1.3 Develop a Plan of Management for Bellingen Island and old Caravan Park site addressing options for development of a sustainability learning and living centre incorporating biodiversity conservation, bat interpretation and outreach programs

Progressing Council received the draft feasibility study in June 2013. Report to be presented to Council in Q4 2013.

2013/14



Completed Council's role is to influence. Council promotes opportunities through its website and general advertising and promotion of events and also through email information alerts to a range of community organisations. Council provides venues in which activities can occur.

2014/15


CW.2.3.1.1 Facilitate promotion of opportunities e.g. website, banner poles, partnering in service with community organisations

Completed Promotion of opportunities through Council channels has continued to be a focus this year. Use of the banner poles has increased including use of the six banner poles in Urunga. Council’s website has been promoted as a promotional tool available to community groups on a regular basis.

2015/16


CW.2.3.1.1 Facilitate promotion of opportunities e.g. website, banner poles, partnering in service with

Completed Strong partnerships have been formed this year which continue to facilitate additional opportunities and the promotion of these for the communities of the Bellingen Shire. Active participation in the Bellingen

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community organisations Shire Interagency, Dorrigo Bellingen Community Drug Action Team, Bellingen Shire Aged Care Network, Bellingen Shire Families and Children Interagency, a Mental Health Month planning group and a Place Based Planning group focusing on Dorrigo has continued. Cultural and artistic opportunities arising from these partnerships and arising from the support of the Arts and Cultural Advisory

CW.2.4 A diversity of cultural and artistic activities are available across the Shire

2012/13


CW.2.4.1.0 Review the Arts and Cultural Plan Completed Reviewed plan adopted October 2012

CW.2.4.1.1 Define our cluster of creative industry types with a view to maximising uptake of NBN and other technical opportunities

Progressing Still seeking funding for the plan. No further actions have taken place on defining industry types due to budget limitations.

CW.2.4.1.2 Promote International Day of People with a Disability

Completed Promotion carried out through Dorrigo Support Centre.

CW.2.4.2.0 Promote cultural and artistic activities through Council’s website

Completed Community cultural events have been promoted through Council's web site, Mayoral Mentions, newsletters and press releases

CW.2.4.2.1 Pursue partnerships and strategic alliances to create and fund a Public Art Plan

Completed Strategic alliances have been established with Mid North Coast Arts as well as local arts committees and councils. Partnership agreements have also been developed between all three Chambers of Commerce, the North Coast Holiday Parks Trust and Council as part of a funding application to fund a Public Art Plan in the first instance with the intention of all partners to develop a physical public arts space across the Bellingen Shire. Ongoing collaboration will continue with regards to seeking funding for a Public Arts Plan and pursuing infrastructure.

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2013/14



Completed Council supports a range of arts and cultural festivals and events throughout the Shire that provide a diversity of activities. Council also provides prize money for an acquisitive art prize at the Bellingen and Dorrigo Shows. The Arts and Cultural committee is also supported and a Public Art plan for the Shire has been produced.

CW.2.4.1.2 Provide support to the Arts and Culture Advisory Committee

Completed Council supports a range of arts and cultural festivals and events throughout the Shire that provide a diversity of activities. Council also provides prize money for an acquisitive art prize at the Bellingen and Dorrigo Shows. The Arts and Cultural committee is also supported and a Public Art plan for the Shire has been produced.

2014/15



Completed Promotion of opportunities through Council channels has continued to be a focus this year. Use of the banner poles has increased including use of the six banner poles in Urunga. Council’s website has been promoted as a promotional tool available to community groups.

CW.2.4.1.2 Continue to support the Arts and Cultural Committee and finalise the Public Art Plan

Completed The Arts and Cultural Committee provided advice on a range of community arts proposals and in the development and finalisation of the Public Art Plan for the Shire and associated art commissioning guidelines. Committee funds were used to support the Music Festival in 2014 in Bellingen, Sculpture in the Park event in Urunga and for a project aimed at Sprucing up Dorrigo. Support was given to Waste Services for the street bin art done both by schools and through Council's new larger scale street bins incorporating historic photos of the towns (consistent with the adopted Public Art plan).

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2015/16



Completed Strong partnerships have been formed this year which continue to facilitate additional opportunities and the promotion of these for the communities of the Bellingen Shire. Active participation in the Bellingen Shire Interagency, Dorrigo Bellingen Community Drug Action Team, Bellingen Shire Aged Care Network, Bellingen Shire Families and Children Interagency, a Mental Health Month planning group and a Place Based Planning group focusing on Dorrigo has continued. Cultural and artistic opportunities arising from these partnerships and those arising from the support of the Arts and Cultural Advisory Committee have been promoted through the website, local media and mayoral mentions.

CW.2.4.1.2 Continue to support the Arts and cultural committee and promote the Public Art plan implementation

Completed Four Arts and Cultural committee meetings held and a special joint meeting with festival organisers and also with the Economic Development Committee - total 6 meetings. Ideas from the public art plan were implemented within the capacity of the funds available throughout the year

CW.3 We value, honour and actively acknowledge our Gumbaynggirr culture and heritage

CW.3.1 We actively engage with and include the perspectives and knowledge of aboriginal people

2012/13


CW.3.1.1.0 Prepare Indigenous Cultural Heritage Study for the Shire

Completed A completed version of the ''NSW Northern Rivers Aboriginal Cultural Landscape Mapping Project - Bellingen Local Government Area'' was supplied to Council by the OEH on 9 May 2013. Project completed at this stage. Further refinement of land use planning policies regarding aboriginal cultural heritage may be warranted with the introduction of the new Planning System in NSW.

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CW.3.1.1.1 Provide opportunities for aboriginal people to be represented on reference groups

Completed All advisory group advertisements supported and called for aboriginal people to nominate

2013/14


CW.3.1.1.1 Identify relevant stakeholders/elders and commence bi-annual meetings

Completed Meetings held with a range of Gumbayngirr community leaders throughout the year to hear their perspectives. Attendance at NAIDOC week initiatives. Met with service representatives from the indigenous Co-ordination Centre. Harmony Day celebrations held in Bellingen with food and music from different cultures to raise awareness and promote racial harmony. Discussion held with Aboriginal tutor at Bellingen High.

2014/15


CW.3.1.1.1 Continue to meet with Gumbaynggirr elders to discuss activities and obtain input as stakeholders

Completed Relationships with members of the Aboriginal community including Gumbaynggirr elders have been strengthened this year. Consultation has been sought on a range of issues.

2015/16


CW.3.1.1.1 Continue to contact or meet with Gumbayngirr elders and/or land councils to engage with so the perspectives and knowledge of Aboriginal people can be heard and included.

Completed The relationships with members of the Aboriginal community including Elders have been strengthened this year. Perspectives are always considered respectfully. NAIDOC Week is celebrated by local schools and by Council hosting a flag raising event and morning tea which attracts 100 people. Art projects promoting Aboriginal culture have been supported by writing letters of support and funding the creation of a Gumbaynggirr mosaic.

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CW.3.2 Opportunities exist to learn about our aboriginal language, history and culture

2012/13


CW.3.2.1.0 Engage in activities that promote aboriginal culture

Completed Aboriginal language class at the Youth Hub open to community

CW.3.2.1.1 Establish culturally appropriate heritage walks

Completed Two Heritage walks have been identified and material has been produced for Dorrigo and Bellingen in conjunction with local organisations. These have been distributed to various outlets in the immediate area.

CW.3.2.1.2 Provide suitable literature and resources through local libraries

Progressing Resources purchased by CRL and are being processed and allocated to BSC branch libraries. Bellingen presented a NAIDOC week book display promoting the resources on and by indigenous Australians.

2013/14


CW.3.2.1.1 Identify Aboriginal resources in varying formats

Completed Clarence Regional Action Plan action 1.2. 8 Focus on expansion of Aboriginal resources, identification and selection has been completed for this financial year. It will continue into the next financial year with regional library budget allocated to continuing to expand this collection.

CW.3.2.2.2 Apply for appropriate funding for the expansion of the resources

Completed The BSC Shire Librarian and Clarence Regional Library Regional Librarian will continue to seek grant funding to continue to develop this collection. The funds allocated for this collection this financial year have been spent and there has been funds allocated to continue to develop this collection in the next financial year’s budget.

CW.3.2.2.3 Promote the catalogue of Aboriginal Resources through Council newsletters

Completed A media release was published in The Courier Sun during NAIDOC week in July 2014 and the new resources in this collection were displayed at the Bellingen Library.

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2014/15


CW.3.2.1.1 Promote the catalogue of Aboriginal Resources through Council newsletters, school newsletters and local newspapers

Completed In 2012/13 identified $10,000 to increase the number of Aboriginal relevant titles in the CRL collection. These were purchased through a number of sources. Since then an amount is annually identified (it was $5000 this financial year) to continue to purchase aboriginal – relevant titles. Over 1000 titles are now available to the community through this targeted collection development project. Unfortunately, there is not a collection code specifying these materials. Relevant materials are given appropriate subject headings and spine labelling to alert library users that they contain Aboriginal content. However, there is no means of extracting statistics on the number of loans via our library management system.

2015/16


CW.3.2.1.1 Promote the catalogue of Aboriginal Resources through Council newsletters, school newsletters and local newspapers

Completed The Aboriginal collection of the Clarence Regional Library continues to be developed with funds allocated each financial year. The Shire Librarian continues to remain abreast of relevant publications/resources that are of interest to the local Bellingen Shire community. The Clarence Regional Library work on the next stage strategic plan has highlighted the need to continue working on this collection and investigate ways in which more local Aboriginal history can be captured and shared appropriately.

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CW.3.3 We have regular aboriginal events, activities and storytelling in an appropriate cultural space

2012/13


CW.3.3.1.0 Undertake the strategies and events from the Social Plan that celebrate our aboriginal heritage

Progressing Community Planning Officer position vacant

CW.3.3.1.1 Promote NAIDOC week activities and reconciliation initiatives

Completed Donations made to NAIDOC & Aboriginal Cultural events in Bellingen & Dorrigo. Cultural Awareness workshop attended. Information distributed to community groups. Liaison with Aboriginal Community ongoing.

CW.3.3.1.2 Arrange for library exhibits on aboriginal culture

Completed Exhibits held permanent collection in local studies section

2013/14


CW.3.3.1.1 Identify relevant stakeholders/elders and commence bi-annual meetings

Completed Meetings held with a range of Gumbayngirr community leaders to hear their perspectives. Attendance at NAIDOC week initiatives. Aboriginal language classes held at the youth hub. Meeting processes need to be less formal than a designated number per year. Meetings held with a range of Gumbayngirr community leaders throughout the year to hear their perspectives. Attendance at NAIDOC week initiatives. Met with service representatives from the indigenous Co-ordination Centre. Harmony Day celebrations held in Bellingen with food and music from different cultures to raise awareness and promote racial harmony. Discussion held with Aboriginal tutor at Bellingen High.

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2014/15


CW.3.3.1.1 Continue to meet with Gumbaynggirr elders to discuss activities and obtain input as stakeholders

Completed Positive engagement of the Aboriginal community including Gumbaynggirr elders has been a focus over the last 12 months with strong relationships in place for all areas of the Bellingen Shire. Consultation on a range of issues, including road renaming and the development of projects and events including Mental Health Month and the establishment of a Community Drug Action team has occurred.

2015/16


CW.3.3.1.1 Continue to contact or meet with Gumbaynggirr elders and/or Land Councils re acknowledgement of place and signage

Completed Strong relationships with members of the Aboriginal community including Elders have continued to grow this year. Perspectives are always considered respectfully. NAIDOC Week activities were supported by local schools and Council hosted a flag raising event and morning tea which attracted 100 people. Art projects promoting Aboriginal culture have been supported by writing letters of support and funding the creation of a Gumbaynggirr mosaic.

CW.3.4 Gumbaynggirr place and language is acknowledged through signage and other mechanisms

2012/13


CW.3.4.1.0 Consider and incorporate appropriate cultural acknowledgements of the Gumbayngirr people in our planning and operational activities

Completed Included in Community Strategic Plan. Aboriginal Elder invited to give "Welcome to Country" at many Council community events.

CW.3.4.1.1 Consult with local Aboriginal community to identify sites of significance

Completed Community Planning Officer position vacant no further action 4th quarter

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2013/14


CW.3.4.1.1 Establish contact with Gumbaynggirr elders and knowledge holders on culture and heritage to document places of significance that could be acknowledged

Completed Contact with local Aboriginal Land Council indicated they do not want to share information on or document culturally significant sites as they are concerned increased knowledge of the site whereabouts may mean they are not preserved.

2014/15


CW.3.4.1.1 Continue to meet with Gumbaynggirr elders re acknowledgement of place and signage

Completed There has been ongoing liaison with Gumbayngirr representatives as opportunities arise to acknowledge Gumbayngirr place and language.

2015/16


CW.3.4.1.1 Continue to contact or meet with Gumbaynggirr elders and/or Land Councils re acknowledgement of place and signage

Completed Bellingen Shire Council refers all place naming to the NSW Geographical Names Board who administer place names within the State. This board has a sub-committee to investigate dual naming in consultation with the Aboriginal community.

CW.4 We are connected, safe and healthy with a strong sense of community

CW.4.1 Community groups actively communicate and collaborate

2012/13


CW.4.1.1.0 Provide effective means of Completed Communication carried out via Dorrigo Support Centre

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communicating information about services and activities for people with a disability

CW.4.1.2.0 Review the Climate Change Adaptation Strategy (113 Actions) in collaboration with the community stakeholders to ensure all current Actions are relevant and achievable for Bellingen Shire Council and therefore deliverable to the local community


CW.4.1.3.0 Review the Climate Change Adaptation Strategy (113 Actions) in collaboration with community stakeholders to establish High (1 to 2 year), Medium (2 to 4 year) and Low (4 + year) priorities to be delivered to the community


CW.4.1.3.1 Provide information, education and training opportunities to assist the local community in reducing their climate change impacts, adaption and resilience to climate change and improve their awareness of the Climate Adaptation Strategy

Completed In June 2013, Council's Manager S&NR did a presentation to environmental community groups on waste avoidance, reduction and recycling opportunities and this reduces both Council's and the community's greenhouse gas emissions.

CW.4.1.3.2 Implement Climate Change Adaptation Strategy High Priority Actions (1 to 2 years)


CW.4.1.3.3 Implement Climate Change Adaptation Strategy Medium Priority Actions (2 to 4 years)

Progressing This project has not progressed significantly as the Sustainability Officer position is currently vacant and has been challenging to recruit for. A further round of recruitment has been conducted and an Officer appointed.

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CW.4.1.3.4 Implement Climate Change Adaptation Strategy Low Priority Actions (4 + years)

Progressing This project has not progressed significantly as the Sustainability Officer position is currently vacant and has been challenging to recruit for. A further round of recruitment has been conducted and an Officer appointed.

2013/14


CW.4.1.1.1 Actively promote the directory of community organisations

Completed Directory promoted on website and to organisations and individuals seeking information. Interagency meetings of shire services attended to facilitate collaboration. Regular information updates communicated to extensive database of community organisations.

CW.4.1.1.2 Community groups are offered the opportunity to utilise Council's website to promote events and communicate with the community

Completed Arrangements have been made to facilitate the promotion of community group activities on Council's website.

2014/15


CW.4.1.1.1 Libraries provide space for community groups to meet.

Completed Library visits for 2014/15 totalled 131, 723, up from 130, 109 in 2014/15 year. The Bellingen Library meeting rooms continue to be popular with both library users, and community groups requiring meeting space. Bellingen Co-Working Group will be trialling using the Bellingen Library space one Monday per month in the 2015/16 year. This will not only allow the empty space to be utilised out of hours but allow the library to provide resources and skills to community members who are running their own businesses or completing individual projects.

CW.4.1.1.2 Offer community groups the opportunity to post details of their events on Council's website and include an article in Council's newsletter

Completed A wide variety of community groups took the opportunity to promote their events on Council's Website including various awareness Days and Weeks, festivals, workshops, training opportunities and general activities of interest e.g. Australia Day, Youth Week, Seniors Week, Anzac Day, Camp Creative, Readers and Writers Festival, Winter Festival, Music Festival, NAIDOC Week, Folk and Bluegrass Festival,

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Neighbourhood Centre Week, Demystifying Disability workshop, ABC Open workshops. Information on the opportunity to promote in Council's media is distributed through the community organisation interagency meetings.

2015/16


CW.4.1.1.1 Libraries provide space for community groups to meet.

Completed Library space continues to be popular for community groups with local tutors, language groups and co-working groups seeking out meeting rooms. In Urunga library a local book club regularly meets monthly in the newspaper reading area of the library and now with the construction of the meeting room in Dorrigo Library complete, it is expected use of library spaces by the community will increase.


Completed Opportunities to promote activities and events continue to be promoted through a range of networks, inter agencies and a broad email distribution list. Many groups use the website, the newsletter and the mayoral column to promote their activities and events.

CW.4.2 There is connection between and across our communities

2012/13


CW.4.2.1.0 Develop community engagement and consultation practices to enhance connection between Council and community

Completed Community Engagement Policy and Strategy adopted by Council. Toolkit developed. 'Have your say' providing comments and feedback functionality included on Council website. All Council reports now incorporate Community Engagement Strategy.

CW.4.2.1.1 Review policy related to access and footpaths

Progressing Community Planning Officer position vacant no further action 4th quarter - this is included as a part of the review of the DDA plan - carried to 2013/14

CW.4.2.1.2 Implement the Community Completed Community Engagement Policy and Strategy adopted by Council.

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Engagement Strategy Toolkit developed. 'Have your say' providing comments and feedback functionality included on Council website. All Council reports now incorporate Community Engagement Strategy.

2013/14


CW.4.2.1.1 Actively promote the directory of community organisations

Completed Directory promoted on website and to organisations and individuals seeking information. Interagency meetings of shire services attended to facilitate collaboration. Regular information updates communicated to extensive database of community organisations.

CW.4.2.1.2 Community groups are offered the opportunity to utilise Council's website to promote events and communicate with the community

Completed Arrangements have been made to facilitate the promotion of community group activities on Council's website.

2014/15


CW.4.2.1.1 Promote interagency meetings Completed Building connections between and across communities has continued to be a focus area this year. Established groups have grown in the number of attendees due to increased promotion of these groups. New groups have formed based on identified need, including the Dorrigo Community Action Team (CDAT). Many projects have developed from these collaborations including joint planning for Awareness Days, the Aged Care Wallet Card and coordinating the delivery of parenting courses in the Bellingen Shire.


Completed A wide variety of community groups took the opportunity to promote their events on Council's Website including various awareness Days and Weeks, festivals, workshops, training opportunities and general activities of interest e.g. Australia Day, Youth Week, Seniors Week, Anzac Day, Camp Creative, Readers and Writers Festival, Winter Festival, Music Festival, NAIDOC Week, Folk and Bluegrass Festival, Neighbourhood Centre Week, Demystifying Disability workshop, ABC Open workshops. Information on the opportunity to promote in Council's

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media is distributed through the community organisation interagency meetings.

CW.4.2.1.3 Access and Inclusion Plan adopted and action taken on high priority items

Completed The Access and inclusion Plan is being progressively implemented as funds permit with physical access improved to Bellingen Neighbourhood Centre, Urunga library and Dorrigo museum. Signage improved for accessible toilets and information on location of accessible toilets across the Shire included in the National Public Toilet map database. A data base of stakeholders for various community engagement purposes was developed to facilitate ready access to stakeholders and community connection. Advisory committees to council provide ongoing forum for across community connection and access to stakeholders.

2015/16


CW.4.2.1.1 Promote interagency meetings Completed Many interagency meetings have been promoted and attended this year. There is excellent collaboration between groups and services in the Shire who are committed to delivering positive wellbeing outcomes for the communities. Examples include supporting senior’s activities, promoting information and education on mental health, alcohol and other drugs and implementing strategies from the Disability Access and Inclusion Plan. This year has also seen the formation of a regional group of community workers from other local government areas in the region which has been an excellent resource for sharing information and project ideas.


Completed Opportunities to promote activities and events continue to be promoted through a range of networks, inter agencies and a broad email distribution list. Many groups use the website, the newsletter and the mayoral column to promote their activities and events.

CW.4.2.1.3 Action taken on priorities in Access and Inclusion plan as funds permit.

Progressing Action has been taken on priorities in the Access and Inclusion Plan as funds permit and external funding has been sought for strategies in the plan as appropriate. Expressions of Interest have been received for a reference group to both support a review of the Disability Access and

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Inclusion Plan in line with the NSW Disability Inclusion Action Planning Guidelines and to implement the roll out of the Ian Cooper Awards for Access and Inclusion.

CW.4.3 We have the programs, services and infrastructure to ensure a safe community

2012/13


CW.4.3.1.0 Advocate for improved police presence throughout the Shire

Completed Regular liaison with local Police and attendance at Coffs Harbour LAC Community Safety Precinct Meeting

CW.4.3.1.1 Develop a Shire Crime Prevention (Safety) Plan

Not Progressing Community Wellbeing Manager appointed June 2013 - prior to this there was no resource allocated to this task

CW.4.3.1.2 Implement the Crime Prevention (Safety) Plan

Not Progressing Community Wellbeing Manager appointed June 2013 - prior to this there was no resource allocated to this task

CW.4.3.2.0 Work in partnership with state agencies and affiliated volunteer groups to ensure emergency response and community health and safety

Completed Regular liaison with RFS and SES and LEMO. Briefing sessions held at Urunga RFS and liaison meetings held regularly

CW.4.3.3.0 Develop Companion Animals Management Plan

Progressing Draft plan to be reviewed by appropriate Manager following section review

CW.4.3.3.1 Implement the actions of the Companion Animals Management Plan

Not Progressing Draft plan being reviewed by Manager.

CW.4.3.4.0 Advocate for provision of women’s services and anti domestic violence campaigns and education

Completed Initiatives supported and information distributed to community groups

CW.4.3.5.0 Review and update the Business Continuity Plan

Progressing The Business Continuity Plan was updated in December 2012 and is now at version 1.4. A review meeting conducted at the end of the

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financial year (1st July), in which target date of 31st July was set for sub-plan owners to update their documents and associated reference material. A 5-person steering group is to be established comprising General Manager, Manager Governance and Engagement, Deputy GM Corporate and Community, Executive Manager Strategy and Organisational Development, and Manager Information and Technology Services. This will be on top of the Business Continuity Group whose roles and responsibilities are laid out in the BCP document. At end of year 2012-13 it is appropriate to mark this objective as 75% completed as the parent document has been updated during the reporting year and a structure is in place for group members to keep their areas of the plan current, however further work is required to fully update all elements and procedures and for the Disaster Recovery site at Raleigh to be at capacity to match the expectations of the plan.

CW.4.3.6.0 Implement the On-site Sewerage Management Plan

Completed During 2013/14 750 OSMS inspections were completed.

2013/14


CW.4.3.1.1 Conduct an audit of Council's responsibilities in relation to Emergency Service organisations in order to develop a resourcing strategy if required

Completed

CW.4.3.2.1 Conduct operational planning, liaison and execution with emergency services. Attend 80% of LEMC Meetings. Council representative at all activations of District Emergency Operations Centre where requested by District Emergency

Completed All LEMC meetings attended. Liaison has been undertaken with emergency services in relation to Newry Island Bridge load limit.

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Management Officer

CW.4.3.3.1 Extend the Beach Control contract for 2013-14 and develop tender documents for the 5 years to follow this year. Report to Council on the results of the 2013/14 season

Completed Tender evaluation process for up to 5 years completed. Report recommending successful tenderer to go to 23 July meeting. Report on the 2013/4 season to be done for the 27 August meeting.

CW.4.3.4.1 Provide ranger service to enable Council to conduct enforcement activities as required by legislation and Council resolution

Completed A review is currently underway into Ranger Services to ensure statutory obligations are adequately serviced, and services are provided in the most efficient and productive manner.

CW.4.3.4.2 Provide quarterly reports on actions and enforcements in relation to enforcement activities

Completed High level reporting is provided via the monthly Operations report to Council. Work has commenced on establishing a register to enable more detailed reporting.

2014/15


CW.4.3.1.1 Liaise with emergency service organisations and assess ability of Council to allocate available resources on a priority basis

Completed Managers and Supervisors are informed of emergency requirements. No emergency declarations were made during 2014/15, however a storm event which occurred on 1/2 May 2015 was declared a Natural Disaster after the event.

CW.4.3.2.1 Liaise with all relevant emergency services. Attend District Emergency Operation Centre when requested. Attend formal LEMC meetings

Completed Four LEMC meetings were held during 2014/15 and Council staff attended all meetings.

CW.4.3.2.2 Conduct planning, liaison, support and coordination with emergency services organisations

Completed Planning liaison, support and co-ordination with emergency services organisations continued this year.

CW.4.3.3.1 Contract the successful tenderer Completed The contracted Australian Lifeguard Service provided professional

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for the lifeguard service and implement a monitoring program

lifeguard services for the year at both Hungry head in Urunga and North Beach at Mylestom. A total of 18,073 were recorded visiting the beaches with the highest number at Hungry head (10,049). There were 3.698 preventative actions taken by lifeguards, 4 rescues, 17 first aid treatments provided 39 law enforcement actions and 3,484 cases of providing information and advice to the public.


Completed Ranger service is being provided. 100% of complaints are being attended to.

CW.4.3.4.2 Prepare Companion Animals Management Plan

Progressing Draft Companion Animals Management Plan has been drafted - has been rolled into 2015/16 Operational Plan for delivery.

CW.4.3.4.3 Implement local swimming pools register, inspection regime and community awareness program • Undertake inspections of private swimming pools • Undertake mandatory point of sale inspections

Completed Swimming Pool Inspection program adopted at Council Ordinary Meeting of 25 February giving priority to public pools over private pools. Swimming pool register is in place as required by Department of Local Government. Public awareness campaign has been undertaken with media releases issued and information supplied in hard copy and via Council's website. Mandatory point of sale inspections being undertaken as requested.

CW.4.3.4.4 Regulate food risks to the public. Carry out inspections and regulatory compliance checks in compliance with Food Authority Standard. Respond to complaints relating to hygiene. Ensure food labelling requirements are met

Completed Food premises inspections have been undertaken for 2014/2015 Financial Year. During this period, 77.5% of premises requiring inspection were inspected. Risk categories have been assigned to each food business in accordance with ANZFA Priority Classification system.

CW.4.3.4.5 GIS acquisition & implementation Completed System has been purchased, installed and Council existing map data has been converted into the new system.

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CW.4.3.4.6 Review Bushfire Mapping Progressing Vegetation Classification almost completed for Rural Fire Service review.

2015/16


CW.4.3.1.1 Liaise with emergency service organisations and assess ability of Council to allocate available resources on a priority basis

Completed Liaison with all emergency services as required.

CW.4.3.2.1 Liaise with all relevant emergency services. Attend District Emergency Operation Centre when requested. Attend formal LEMC meetings

Completed Council represented at District Emergency Operation Centre when requested. Attended formal LEMC meetings.

CW.4.3.2.2 Conduct planning, liaison, support and coordination with emergency services organisations

Completed Liaison and support ongoing throughout the year.

CW.4.3.3.1 Monitor the implementation of the lifeguard contract beach patrols at North Beach and Hungry Head and report to Council annually.

Completed Beach patrols at both beaches were monitored at least weekly and regular contact made with the Lifeguard Supervisor before and during each school holiday period. Both an annual report and after each holiday report was presented to Council on the beach patrol contract service.


Completed All general complaints being captured in Council's Service Request system for more accurate reporting statistics. Shortfall in staffing has led to reduction in after-hours call-outs when Ranger off-roster, otherwise ranger services are being provided as normal. The provision of a part-time Ranger through a Shared Services Agreement with Nambucca Shire Council is anticipated to commence early in Q1 of 2016/17 which will restore ranger services to their former levels of provision.

CW.4.3.4.2 Prepare Companion Animals Completed Companion Animals Management Plan prepared and adopted by

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Management Plan Council at ordinary meeting 27 April 2016

CW.4.3.4.3 Implement local swimming pools register, inspection regime and community awareness program • Undertake inspections of private swimming pools • Undertake mandatory point of sale inspections

Completed Public pool inspections conducted for two Municipal pools - Dorrigo and Bellingen. Private pool inspections conducted as required following application for Compliance Certificate at POS or as required following complaint. Pool information distributed to public via newsprint media and on Council's website

CW.4.3.4.4 Regulate food risks to the public. Carry out inspections and regulatory compliance checks in compliance with Food Authority Standard. Respond to complaints relating to hygiene. Ensure food labelling requirements are met

Completed Food premises inspections completed for 2015/16 with 100% completion of medium and high-risk food premises inspections. Follow-up inspections to be conducted as required by risk; food safety complaints investigated as they are received; food labelling, nutritional information and allergen declarations inspected as appropriate during compliance inspections

CW.4.3.4.5 Migration of data from MapInfo to ArcGIS

Completed Completed the conversion and basic metadata statement for approximately 200 of Council's core mapping layers.

CW.4.3.4.6 Design an implementation plan for roll out of new footpath activities Policy to ensure commencement with 2016/17 financial year

Progressing The Footpath Activities Policy was not completed in time to commence with the 2016/17 financial year. This has been re-scheduled for completion in the 2016-17 financial year. An extension of time (until April 2017) to complete the Planning Proposal that is necessary to implement the Policy was issued by the Department of Planning and Environment on 14 July 2016.

CW.4.3.4.7 Regulate premises as required by the Public Health Act

Completed Regulated premises are monitored and inspected as required by the Public Health Act. 100% of regulated premises with identified Legionella risk were audited in conjunction with PHU; Legionella control refresher training conducted for Building & Regulation Team in Q3.

CW.4.3.4.8 Ensure Councils regulatory signage is sufficient for enforcement activities throughout

Progressing Regulatory sign audit being conducted by Ranger services; signage to be updated as required following audit; existing signage information collected and placed in GIS mapping

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the shire

CW.4.3.4.9 Review Councils animal holdiing facilities in the context of legislative compliance and fit for purpose.

Completed Council entered into a Shared Ranger service agreement with Nambucca SC including the use of NSC pound; no requirement to upgrade pound as a result

CW.4.3.4.10 Represent Bellingen on Regional Environmental Health and Food Safety Forums

Completed Representation at EHA and Food Group meetings provided for each instance

CW.4.4 Our community is diverse, tolerant and understanding

2012/13


CW.4.4.1.0 Provide, support and promote community cultural celebrations, programs and venues

Completed Council has established an Australia Day Committee to co-ordinate annual celebrations. Citizenship ceremonies conducted as required. Support provided for community cultural celebrations and programs. Support provided to planned Arts Week.

CW.4.4.1.1 Celebrate our new citizens at a citizenship ceremony as required

Completed Citizenship ceremonies conducted regularly.

2013/14



Completed Council's role is to influence. Harmony Day event held on 21 March. The event was a cross cultural awareness day with food & music from different cultures held at the Library. Participation, promotion and co-ordination for NAIDOC week done.

2014/15


CW.4.4.1.1 Facilitate and promote Harmony Completed The celebration of Awareness Days has been a highlight over the last 12 months. Many people have participated in both the planning

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Day and similar activities process and actual events that have taken place. Good media coverage and positive community feedback has reflected the success of these events.

2015/16


CW.4.4.1.1 Facilitate and promote Community Awareness Days such as Harmony Day, NAIDOC week, Seniors Week, Youth Week, Disability Inclusion

Completed Overall seven events were held to promote community awareness and understanding of the diversity of people who populate the Shire.

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Places for People

PP.1 We have a diversity of beautiful spaces that foster community happiness and wellbeing

PP.1.1 We have a variety of passive recreation spaces including riversides, parks and reserves

2012/13


PP.1.1.1.0 Develop a prioritised program of improvements to community and recreation facilities

Progressing Section 94 Plan is currently being reviewed and will be reported to Council for consideration in late 2013

PP.1.1.1.1 Commence implementation of a prioritised program of improvements to community and recreation facilities

Progressing Section 94 Plan is currently being reviewed and will be reported to Council for consideration in late 2013

PP.1.1.2.0 Develop a S94 Open Space Plan Progressing The completion of this task has required a resource sharing model with Kempsey Shire Council in order to access the necessary skill base for development of the plan. Completion of the task is therefore partially reliant upon other LGA priorities, however has proceeded to an advanced point regardless.

PP.1.1.2.1 Review alcohol free zones and ensure visible signage

Completed The current Alcohol Free Zone signage is in place.

PP.1.1.2.2 Continue to actively investigate options for a swimming facility on the Seaboard

Progressing Section 94 Plan is currently being reviewed and will be reported to Council for consideration in late 2013 - meeting to be convened with key agency stakeholders Q3 2013

PP.1.1.3.0 Plan for a variety of passive recreation spaces to ensure they reflect community needs and aspirations

Completed The Open Space & Community Facilities Study provides strategic directions and actions that respond to the issues and opportunities and provide clear direction forward. It also provides background information on the demand and supply findings to substantiate the strategies and actions.

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2013/14


PP.1.1.1.1 Review OSAMP to ensure that it is up-to-date, relevant, reflects best practice in local government asset management and is adopted by Council by 3rd Quarter

Progressing Review of OSAMP has commenced. Due to shortage of resources completion of review has been delayed until Q3 2015.

2014/15


PP.1.1.1.1 Consider and respond to requests for passive recreation needs and update OSAMP as appropriate

Completed During the year there were no new community requests for increase passive recreation facilities. Input was provided to the following strategic documents - Dangar Falls Reserve Plan of Management, Gleniffer Reserves Master Plan and the Urunga Tidal Pool Feasibility Study.

PP.1.1.1.2 Deliver the programs within the Section 94 Open Space Plan

Completed The Urunga Tidal Swimming Pool Feasibility Study and Gleniffer Reserves Master Plan documents have been received and will be presented to Council in the first Quarter of 2015/2016

2015/16


PP.1.1.1.1 Consider and respond to requests for passive recreation needs and update OSAMP as appropriate

Completed All requests for passive recreation needs have been prioritised and addressed within budget constraints.

PP.1.1.1.2 Progress key projects from Section 94 Open Spaces Plan including Gleniffer Reserves projects as identified by the Masterplan and Stage 1 of the Urunga Multi Purpose Stadium

Completed Gleniffer Reserves Master Plan completed and adopted by Council, project priorities were included in the 2016-17 draft budget. The Urunga Multi-Purpose Stadium proposal was considered by Council in June 2016, Council resolved to proceed with a 'whole of life' feasibility study.

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PP.1.2 We have a variety of active recreation spaces including playgrounds, sporting fields and multipurpose centres

2012/13


PP.1.2.1.0 Plan for a variety of active recreation spaces to ensure they reflect community needs and aspirations

Completed The Open Space & Community Facilities Study provides strategic directions and actions that respond to the issues and opportunities and provide clear direction forward. It also provides background information on the demand and supply findings to substantiate the strategies and actions.

PP.1.2.1.1 Improve the coordination of events through development of an online “claim the date” system

Completed A "claim the date" web page has been established in conjunction with Coffs Coast Marketing website.

PP.1.2.1.2 Audit playground facilities in consultation with users

Completed Audits of playground facilities are undertaken regularly

PP.1.2.1.3 Implement upgrade program for playground facilities

Completed No funds were available to undertake an upgrades during 2012/13

2013/14


PP.1.2.1.1 Review OSAMP to ensure that it is up-to-date, relevant, reflects best practice in local government asset management and is adopted by Council by 3rd Quarter

Progressing Review of the OSAMP has commenced. Due to shortage of resources completion of review has been delayed until Q3 2015.

PP.1.2.1.2 Incorporate the Public Domain Plan into the Community Facilities and Open Space Plan NB: Dependent on White Paper implications and potential changes to contribution planning

Completed The Community Facilities & Open Space Infrastructure Section 94 Developer Contribution Plan 2014 commenced operation on 13 March 2014.

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2014/15


PP.1.2.1.1 Consider and respond to requests for active recreation needs and update OSAMP as appropriate

Progressing During the 2014/2015 reporting year Council has responded to service requests and actively managed the maintenance of all active recreation facilities under Council control in line with the OSAMP. A review of the OSAMP will be carried out subject to the revision of the Strategic Asset Management Plan

PP.1.2.1.2 Execute the maintenance function in relation to town parks and reserves to agreed service standards and within budget

Completed During the reporting year 2014/15 all maintenance functions in relation to town parks and reserves were successfully completed in accordance with the agreed service standards and within the budget allocation.

2015/16


PP.1.2.1.1 Consider and respond to requests for active recreation needs and update OSAMP as appropriate

Completed All requests received have been prioritised and actioned

PP.1.2.1.2 Execute the maintenance function in relation to town parks and reserves to agreed service standards and within budget

Completed Service level agreement for the Town Parks and Reserves maintenance activities has been concluded, all maintenance functions carried out during the year have been completed in accordance with agreed levels of service in alignment with budget, priorities and timeframes.

PP.1.3 We have a variety of shared community spaces including meeting spaces accommodating public art, cultural and environmental amenity

2012/13


PP.1.3.1.0 Plan for a variety of shared community spaces to ensure they reflect community needs and

Completed The Open Space and Community Facilities Study completed in August 2010 will inform a review of Council's Section 94 Plan Community Facilities and Open Space in 2013. Concept plans for Dorrigo library

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aspirations public meeting room have been prepared.

PP.1.3.1.1 Assess current facilities used by outreach services and their requirements and review policies governing community facilities management and use

Completed Hire agreements and facility management policies and procedures developed and implemented for Youth Hub.

PP.1.3.2.1 Review CBD Master Plans in context of work already undertaken

Not Progressing Staff resources have not been available for this project during 2012/13 financial year.

2013/14


PP.1.3.1.1 Commence review of BAMP to ensure that it is up-to-date, relevant, reflects best practice in local government asset management so that it can be adopted by Council by 3rd Quarter

Progressing Review of the BAMP has commenced. Due to shortage of resources completion of review has been delayed until Q3 2015.

PP.1.3.1.2 Incorporate the Public Domain Plan into the Community Facilities and Open Space Plan NB: Dependent on White Paper implications and potential changes to contribution planning


2014/15


PP.1.3.1.1 Consider and respond to requests for building asset management needs and update BAMP as appropriate

Completed During the reporting year 2014/2015 the number of requests for building repairs exceeded budget allocations. Works were prioritised and scheduled within the resources available. It is expected that the maintenance backlog will be addressed in the next financial year.

PP.1.3.1.2 Public art plan adopted and action Completed The public Art plan was adopted by council on 27 August 2014 and has

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taken to promote plan been promoted both within Council (Operations, Sustainability Environment and Waste, Business and Economic Development and Community Wellbeing) and through Council's website and to community organisations such as Chambers of Commerce in each town and Arts Councils in Dorrigo and Bellingen. Public art ideas have been incorporated into street bins, the Bellingen Main Street plan and the Gleniffer Reserves master plan.

2015/16


PP.1.3.1.1 Consider and respond to requests for building asset management needs and update BAMP as appropriate

Completed Building asset management repair costs have exceeded the annual budget allocation; risks have been managed within the available budget. A service level review will be undertaken in 2016-17 along with the development of a building maintenance plan.

PP.1.3.1.2 Public art plan promoted and action taken to fund and /or implement its recommendations

Completed Ideas from the public art plan were implemented within the capacity of the funds available throughout the year

PP.2 We have a mixture of affordable sustainable housing options for all in our community

PP.2.1 There are affordable housing options for all through a diversity of mechanisms including increased public and community housing

2012/13


PP.2.1.1.0 Support affordable housing initiatives within the Shire

Completed Staff attend the Bellingen/Nambucca Housing Support Forum facilitated by Urunga Neighbourhood Centre

PP.2.1.1.1 Develop an Affordable Housing Information Sheet

Completed Affordable Housing Information Sheet has been prepared and placed on Council’s website under the development tab in May 2013.

PP.2.1.1.2 Review density provisions in Chapter 2 of DCP 2010 (formerly

Progressing The completion of this action is inherently linked to the completion of sewer modelling to determine available capacity within the network. For

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DCP 9) as long as the sewer modelling remains incomplete, this task is incapable of completion. Other preparatory work has been undertaken, including a review of proposed changes to density planning within the ''White Paper'', possible methods for 3D modelling of development scenarios and development of a methodology for determining historical trends in higher density development.

PP.2.1.1.3 Work in partnership with the Bellingen and Nambucca Housing Forum and Social Plan Committee to develop a Policy on Homelessness in the Shire

Progressing Support Forum facilitated by Urunga Neighbourhood Centre - no regional policy on homelessness has yet been developed by the forum

2013/14


PP.2.1.1.1 Review density provisions in Chapter 2 of DCP 2010 (formerly DCP 9)

Progressing A methodology for determining the historical uptake of existing density controls has been developed. The detailed review of density provisions cannot take place until such time as field work to complete sewer modelling has been finalised. This is currently taking place and it is estimated that approximately 50% of the necessary field work has been completed. Density reviews will follow the results of the sewer modelling. This project will be carried over into next years program.

PP.2.1.1.2 Prepare Planning proposal and submit to NSW Planning to permit secondary dwellings to be approved in Rural Zones, permit boundary adjustments of land in certain rural and environmental protection zones between lots where one or more resultant lots do not meet the minimum lot size, and to provide for the subdivision of lots that are within more than one zone

Completed The amending LEP commenced operation on 10 February 2014.

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PP.2.1.1.3 Develop an Affordable Housing Information Sheet

Completed Information sheet prepared and distributed including placement on Council's website 14 May 2013.

2014/15


PP.2.1.1.1 Undertake a Sewer Modelling project

Progressing Ongoing work. Manhole survey complete in Dorrigo, 95% complete in Urunga and 85% in Bellingen. Data is being entered into the modelling software.

PP.2.1.1.2 Review residential density provisions in Chapter 2 of Bellingen DCP 2010 upon completion of sewer modelling.

Progressing The scheduled completion of the sewer modelling by Q4 was not achieved. This has continued to frustrate attempts to review residential density controls and other affordable housing initiatives that Council might otherwise consider implementing.

2015/16


PP.2.1.1.1 Explore the implications of amending secondary dwelling standards with a view towards encouraging increased investment in affordable housing stock

Progressing Secondary Dwelling Standards and the levels of investment in this form of housing have been comprehensively analysed. It is recommended that a suite of policy changes are implemented during the 2016-17 FY in order to further encourage investment in this form of housing.

PP.2.1.1.2 Review residential density provisions in Chapter 2 of Bellingen DCP 2010 upon completion of sewer modelling.

Not Progressing It is important that the sewer modelling is completed as soon as possible, so that the Growth Management Strategy can be reviewed in an efficient manner over the 2016-17 FY.

PP.2.2 Sustainable building and retrofitting of existing housing stock is the standard approach

2012/13


PP.2.2.1.0 Develop and implement Progressing Council in October 2012 adopted a new Chapter 16 for the DCP 2010

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sustainable building practices to address reuse and recycling of building materials in the building demolition and construction process.

PP.2.2.1.1 Develop a sustainable building policy

Not Progressing To be addressed upon appointment of a Manager for this area of Council's operations

2013/14


PP.2.2.1.1 Represent the aspirations of the community as expressed in the Community Vision as opportunities are identified

Completed No opportunities have arisen to represent the community's aspirations.

PP.2.2.1.2 Encourage sustainable building methods and implementation of the Waste Minimisation DCP

Completed All applications required to adhere to Chapter 16 Site Waste Minimisation & Management have submitted relevant documentation. Council contributes to the sustainable living publication prepared and distributed by the Bellingen Courier Sun.

2014/15


PP.2.2.1.1 Undertake review of opportunities for incorporation of sustainable building controls in new planning documents.

Progressing An investigation of building controls within Bellingen Shire will be undertaken as part of the review of the Growth Management Strategy and Development Control Plan in 2015-16. This will allow for the holistic consideration of housing supply issues in the LGA and the development of the necessary planning response, rather than a stand alone investigation of sustainable building controls.

2015/16


PP.2.2.1.1 Monitor Development Applications received by Council to identify and publicise best practice local sustainable building projects

Completed Development Applications monitored weekly. There have been no projects in the last quarter that are considered to be best practice local sustainable projects. Preliminary discussions have been held with the Bellingen Affordable Housing Group regarding the potential for

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innovative adaptations or housing forms that are both sustainable and affordable. Further consideration will be given to this matter as part of the review of Councils DCP, having regard to the extent to which Council is able to impose controls above and beyond those mandated by State legislation such as BASIX.

PP.2.3 Eco-village and community living developments for mixed ages are encouraged

2012/13


PP.2.3.1.0 Ensure that Council’s planning documents support housing diversity

Completed It is considered that both the LEP and DCP currently support housing diversity to the full extent possible within the confines of the existing planning system and resourcing ability of Council to complete the sewer modelling.

PP.2.3.1.1 Review of existing Multiple Occupancies (Rural Land Sharing Community) to allow for community title

Completed A review of existing Multiple Occupancies (MO's) to allow for community title was undertaken as part of the Growth Management Strategy (GMS) process. The next step is dependent on proponents (people wishing to undertake the community title subdivision) preparing information to submit to Council as a Planning Proposal. Initial discussions and meetings have taken place with some of the shareholders of existing MO's who expressed an interest to undertake community title development as part of the GMS process. Action is listed as item No 13 on Council's Strategic Land Use Planning Priorities. Proponents need to submit individual or one Planning Proposal.

2013/14



Completed The commencement of Council's LEP to permit secondary dwellings in a wider variety of zones in February 2014 has provided greater opportunities for Shire residents at different life stages (from young adults through to retirees) to remain closely connected and integrated with the prevailing demographic that occupies housing stock in the

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Shire. An opportunity also exists for Council to advocate for recognition of these more diverse forms of housing in the new planning system, subject to continuation of the reform program by the new Minister for Planning & Environment.

2014/15


PP.2.3.1.1 Facilitate Planning Proposals where it is considered that they adhere to the strategic direction

Completed Council has facilitated planning proposals where they adhere to the strategic direction, as required, through the 2014-15 reporting period. Only one proposal was considered to meet this objective (Planning Proposal 8) and this facilitated the construction of a senior’s housing development in Dorrigo.

2015/16


PP.2.3.1.1 Facilitate Planning Proposals where it is considered that they adhere to the strategic direction

Completed No planning proposals relating to eco-village or community living developments were received over the 2015-16 FY.

PP.2.4 Heritage buildings and sites are protected

2012/13


PP.2.4.1.0 Conserve the cultural and natural heritage items that are in Council’s control

Progressing The cultural and natural heritage items that are in Council's control were maintained appropriately during 2012/13

PP.2.4.1.1 Review LEP heritage list Completed One of the strategies of the Bellingen Shire Heritage Strategy 2006-2008 is to complete the Heritage Inventory and ensure the legal protection of all heritage items and landscapes in the Shire. Those items identified in the SHI register have been included in BLEP 2010 thereby ensuring their legal protection. A review of those items has

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been undertaken and the amending plan was gazetted in November 2011. There is some 350 items, all of which now have a listing in the database. The review was completed in May and Bellingen's inventory provided to the NSW Heritage Branch for uploading to the State Heritage Inventory.

2013/14


PP.2.4.1.1 Implement recommendations of Heritage Development Control Plan Study, within scope of new Planning Act for NSW

Progressing Draft Chapter 17 – Heritage was considered by Council at its meeting of 26 February 2014 and publicly exhibited from 13 March – 11 April. A series of information sessions were held and letters distributed to affected property owners. A report will be prepared for Council addressing submissions in 2014.

2014/15


PP.2.4.1.1 Prepare Heritage Chapter for inclusion in Bellingen Development Control Plan 2010.

Progressing In view of the scheduled review of the Development Control Plan in 2015-16, it was considered that the Heritage Chapter could be amended and exhibited as part of the consolidated review of the whole DCP rather than as a stand alone project.

PP.2.4.1.2 Oversee activities of Heritage Adviser; provide advice on development applications, and to property owners / developers. Administer the Local Heritage Fund and co-ordinate the activities of the Bellingen Shire Local Heritage Advisory Committee. Liaise with the NSW Office of Environment and Heritage to co-ordinate and administer the Bellingen heritage

Completed All Heritage projects & activities that were required as part of this action were undertaken and completed in accordance with the required procedures.

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program joint funding agreement.

2015/16


PP.2.4.1.1 Draft Heritage Chapter reviewed and simplified

Progressing The Heritage Chapter has been reviewed and simplified, however it is considered that it should be re-exhibited as part of the overall review of the Development Control Plan which has been rescheduled for completion in 2016-17.

PP.2.4.1.2 Oversee activities of Heritage Adviser; provide advice on development applications, and to property owners / developers. Administer the Local Heritage Fund and co-ordinate the activities of the Bellingen Shire Local Heritage Advisory Committee. Liaise with the NSW Office of Environment and Heritage to co-ordinate and administer the Bellingen heritage program joint funding agreement.

Progressing The 2015-16 funding allocation for the Heritage Advisor was fully utilised and this has resulted in improved heritage outcomes across a wide range of potential projects. A number of applicants for the Local Heritage Assistance Fund did not proceed with their projects and there was not sufficient time to reallocate funding. Accordingly, the full funding allocation for the Local Heritage Assistance Fund was not expended for the 2015-16 FY.

PP.3 We are connected and able to move around in a safe, accessible, affordable, healthy and environmentally friendly way

PP.3.1 We have effective public and community transport linking townships in the Shire and linking to regional centres

2012/13


PP.3.1.1.0 Prepare Transport Strategy in liaison with relevant stakeholders

Not Progressing No work has progressed on the Transport Strategy during the 2012/13 year due to lack of resources

PP.3.1.1.1 Undertake a community transport needs study

Completed Advocacy on transport needs done at Transport Social Access framework consultation in June. Community Transport Inc have a

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transport needs study. The Community Planning Officer has not been appointed and no funds have been allocated to this study, therefore no action has been taken to undertake the study.

PP.3.1.1.2 Advocate for and support local community transport providers

Completed Advocacy and support is ongoing as required. Attendance at Community Transport meetings

2013/14



Progressing No opportunities have arisen to represent the community's aspirations.

2014/15


PP.3.1.1.1 Consider and respond to requests for public transport needs

Completed During the reporting year 2014/2015 there were no requests for public transport improvements. Council has continued to work with local bus operators to improve the safety of local bus routes particularly in the area of vegetation management to improve sight distance and road shoulder width.

2015/16


PP.3.1.1.1 Consider and respond to requests for public transport needs

Completed All public transport requests have been managed and address within the annual budget allocation

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PP.3.2 Our existing rail network is optimised for freight and local trains

2012/13


PP.3.2.1.0 Participate in transport studies and initiatives

Completed Council has been provided with the final submission on the draft NSW Long Term Transport Master Plan

PP.3.2.1.1 Monitor and advocate for the NSW Long Term Transport Master Plan

Completed Staff attended initial NSW Long Term Transport Master Plan (NSW LTTM) forum held on 9 March 2012. A report for a submission to the discussion paper was considered by Council on 28 March 2012. A submission on the discussion paper was made on 18 April 2012. A forum to discuss the draft NSW LTTM was attended by staff and the Mayor on 28 September 2012. A submission on the draft NSW LTTM was sent on 23 October 2012. No response has been received.

2013/14



Completed No opportunities have arisen to represent the community's aspirations.

2014/15


PP.3.2.1.1 Consider and respond to requests for rail transport needs

Completed During the reporting year 2014/2015 Council did not receive any requests in relation to rail transport needs.

2015/16


PP.3.2.1.1 Consider and respond to requests for rail transport needs

Completed During 2015-16 reporting period there were no rail transport requests received by Council

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PP.3.3 We have a network of cycle ways, footpaths and walking trails supported by maps and signage

2012/13


PP.3.3.1.0 Plan for increased use of cycle and walking transport infrastructure

Progressing The Pedestrian Access Mobility Plan is currently being reviewed

PP.3.3.1.1 Implement programs to enhance walkable communities

Progressing Current S&NR Team focus is on improving the cycling routes and accessibility to the community. This will form part of the Community Wellbeing plan.

PP.3.3.1.2 Review the Pedestrian and Mobility Plan (PAMP)


PP.3.3.1.3 Apply for funding to implement the Pedestrian and Mobility Plan and Bike Plan

Completed All relevant funding options assessed and applied for where appropriate. A successful application has come through to extend the Hungry Head Stage 2 cycle and pathway. Other funding will be sought as grant opportunities are presented to assist with the implementation of the PAMP and cycle ways programs.

PP.3.3.1.4 Develop a new Bike Plan in consultation with stakeholders including DUGBUG


2013/14


PP.3.3.1.1 Review, adopt and commence implementation of the Pedestrian Access Mobility Plan and seek funding where available

Progressing Consultants have been appointed to update the Pedestrian Access Mobility Plan and Bike Plan

PP.3.3.1.2 Develop and adopt Bike Plan Progressing Consultants have been appointed to update the Pedestrian Access Mobility Plan and Bike Plan

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2014/15


PP.3.3.1.1 Actively seek funding opportunities for pedestrian facilities and submit applications by due date

Completed During the reporting year 2014/2015 Council applied for grant funding for four projects under the Transport NSW - Active Transport Walking & Cycling Program funding guidelines. Funding for the Bellingen Main Street Plan was successful. The remaining projects will be resubmitted in the next available funding round.

PP.3.3.1.2 Undertake and complete Bike Plan. Provide report to Council for adoption

Progressing The draft Pedestrian Access Mobility & Bike Plan is near completion with minor amendments to be made. The revised draft will be the subject of a report to Council in the first Quarter of the new reporting year.

2015/16


PP.3.3.1.1 Actively seek funding opportunities for pedestrian facilities and submit applications by due date

Completed The Pedestrian Access Mobility Plan and Bike Plan was completed and adopted by Council in January 2016, Hungry Head shared pedestrian cycle path construction stage 3 attracted grant funding and construction is near completion.

PP.3.3.1.2 Complete the review of the PAMP and Bike Plan.

Completed The Pedestrian Access Mobility and Cycleway Plan is completed and being implemented following adoption at Council's January 2016 meeting.

PP.3.4 Our local infrastructure supports electric vehicles and non-motorised forms of transport

2012/13


PP.3.4.1.0 Review and implement Disability Discrimination Action Plan

Progressing 1st draft report of review done. Implementation will occur once there is an adopted Access and Inclusion Plan.

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PP.3.4.2.0 Implement strategic actions for the identified key Bellinger River health issue Rural Roads and Bridges

Progressing Stormwater Management Plans for Bellingen under review

PP.3.4.3.0 Implement strategic actions for the identified key Kalang River health issue Rural Roads and Bridges

Progressing Stormwater Management Plans for Urunga under review

2013/14


PP.3.4.1.1 Review the RAMP to ensure it supports future electric vehicles and non-motorised forms of transport

Completed The Road Asset Management Plan was updated in Q3

2014/15


PP.3.4.1.1 Carry out a review of RAMP in light of likely future requirements for electric and non-motorised forms of transport

Not Progressing The action was deferred in light of the review of the Pedestrian Access Mobility Plan (PAMP) and the pending revision of the Asset Management Strategy (RAMP). Both these document reviews when completed will assist to inform an update of the Road Asset Management Plan.

PP.3.4.1.2 Implement the Road and Bridges Work Program as identified in Council's Special Rate Variation application

Progressing The Shire Road Resurfacing Program and the Repair Program were both completed. The Bridge Program was reprioritised with Newry Island refurbishment being brought forward to be completed in 2014/15 and other bridge project delayed until 2015/16. The Road Improvement project of Timboon Road seal extension was delayed while design standards for the seal width were determined.

PP.3.4.1.3 Liaise with Roads and Maritime Services in regard to issues relating to the Urunga to

Completed During the 2014/15 reporting year RMS & Council held regular meetings and exchanged information relevant to the progression Pacific Highway bypass construction. Key issues progressed included -

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Nambucca Pacific Highway bypass deterioration of Martells Road and South Arm Road road condition from construction traffic; asset handover process for new road sections, local roads used for construction traffic and the old Pacific Highway following the new highway opening & the naming roads and bridges.

2015/16


PP.3.4.1.1 Review and progressively improve RAMP


PP.3.4.1.2 Implement the Road and Bridges Work Program as identified in Council's Special Rate Variation application

Progressing The Shire Road Resurfacing Program and the Repair Program were both completed. The Bridge Program was reprioritised with Newry Island refurbishment being brought forward to be completed in 2014/15 and other bridge project delayed until 2015/16. The Road Improvement project of Timboon Road seal extension was delayed while design standards for the seal width were determined.

PP.3.4.1.3 Liaise with Roads and Maritime Services in regard to issues relating to the Urunga to Nambucca Pacific Highway bypass

Completed Scheduled meetings between Bellingen Shire Council representatives and Roads & Maritime Services (RMS) representatives have been held throughout the year to progress the handover of the old Pacific Highway, discuss construction timeframes and impacts on local roads. Both Bellingen and Nambucca Shire Councils have been assisted by a shared consultant. During the course of the year there have been 7 meetings with RMS and 5 with Lend Lease. The new highway will be opened early in the 2016-17 financial year and old highway (Giinagay Way) will progressively be handed over to Council as a Regional Road

PP.3.4.1.4 Negotiate with RMS in regards to the handover of the Old Pacific Highway

Completed Scheduled meetings between Bellingen Shire Council representatives and Roads & Maritime Services (RMS) representatives have been held throughout the year to progress the handover of the old Pacific Highway. Both Bellingen and Nambucca Shire Councils have been assisted by a shared consultant; the old highway will be reclassified to Regional Road Status following the handover later in the 2016-17 financial year.

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PP.3.5 We have a system of safe, well maintained roads including car calming infrastructure

2012/13


PP.3.5.1.0 Develop a five year renewal program for roads and bridges infrastructure

Progressing A five year renewal program has been prepared and will be included in the Road Asset Management Plan when it is reviewed in 2013/14

PP.3.5.1.1 Develop Survey and Design Program for Construction Works

Progressing The survey and design program for Construction Works has been completed

PP.3.5.2.0 Collaboratively develop a plan with our local Chambers of Commerce around the Pacific Highway upgrade

Completed Worked with all the Chambers, especially Urunga to promote and plan for the Highway bypass. Also working with Abi Group to source local business which they may wish to work with. This project is ongoing.

PP.3.5.2.1 Seek funding to implement the Pacific Highway Upgrade Plan

Completed There is no funding available from the state government to assist in developing a plan at this stage.

PP.3.5.2.2 Implement the priority actions in the Pacific Highway Upgrade Plan based on the level of funding awarded

Progressing We are awaiting a reply from the RMS re the Waterfall Way Interchange infrastructure and signage issues. RMS is currently finalising the highway construction plans.

2013/14


PP.3.5.1.0 Carry out a staged review of the RAMP to ensure that it is up-to-date, relevant, reflects best practice in local government asset management which is progressively adopted by Council (1st stage by 30/6/2014)

Completed The Road Asset Management Plan was updated in Q3.

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2014/15



Not Progressing During the 2014/15 reporting year all transport asset registers were verified in preparation for the Road Asset Management Plan (RAMP) review. The RAMP review will follow the revision of the Road Asset Management Strategy

PP.3.5.1.2 Execute the annual works program on time and within budget

Completed Maintenance works program has been completed within budget. The capital works program have been substantially completed, two of the 2014/15 projects have been delayed and are scheduled for completion in 2015/16. The Capital program was reviewed in the Transport Infrastructure Sustainability Program Board (TISPB) and reported quarterly to Special Rate Variation Implementation, Planning and Productivity Committee (SRVIPP).

PP.3.5.1.3 Execute RMCC contract requirements utilising IMS framework

Completed Lump sum maintenance total $1.2 million Work orders total value $4.7 million Includes following projects: Heavy patching Resealing Drainage and kerb gutter Gabion wall Dorrigo mountain Weeping jenny slip repair Segment 1410 rehabilitation

2015/16




PP.3.5.1.2 Execute the annual works program on time and within budget

Completed The annual works program has been completed within agreed timeframes and budget allocations

PP.3.5.1.3 Execute RMCC contract Completed All Work Orders completed for heavy patching, resealing, kerb

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requirements utilising IMS framework

construction, Newel Falls slope works and Sweedmans Lane rehabilitation project. Overall lump sum increased by $200,000 for routine maintenance

PP.4 We have the facilities and services needed to be a healthy and active community

PP.4.1 Health care options and facilities are enhanced across the Shire including birthing, palliative and aged care support

2012/13


PP.4.1.1.0 Actively support improved health care facilities within the Shire

Progressing Local Mid North Coast Health District has announced 2 facility upgrade grants for Bellingen Hospital facility

PP.4.1.1.1 Advocate and provide support for the redevelopment of Bellinger River District Hospital

Progressing Local Mid North Coast Health District has announced 2 facility upgrade grants for Bellingen Hospital facility

PP.4.1.1.2 Participate in the Mid North Coast Local Health District Community Reference Group

Progressing Council regularly participates in Reference Group Meetings

PP.4.1.1.3 Provide bipartisan support to maintain both hospitals within the Shire

Progressing Both hospitals maintained and additional funds gained for upgraded facilities

2013/14



Completed Council's role is to influence new aged care facility at Raleigh has been completed and has specific palliative care and dementia beds. Council assessing a DA for seniors housing in Dorrigo. The youth clinics continue to operate at Dorrigo and Bellingen providing free services to youth.

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2014/15



Completed Electronic xray interpretation introduced in Dorrigo hospital allowing xrays to be done on site (minimising the need to travel to Coffs Harbour). Development Application approved for a medical centre integrated into proposed seniors housing in Dorrigo. A Health and Wellbeing GP clinic opened in Dorrigo township as the second GP clinic. Capital improvements to Bellingen Hospital were funded. A new aged care facility was opened at Raleigh.

2015/16



Completed The first stage of a senior’s housing project and Medical Centre nearing completion at Dorrigo. A sensory garden was established at Bellingen hospital for patient wellbeing and a similar garden is under development at the Dorrigo Multipurpose service. An aged care services wallet information card developed and distributed.

PP.4.2 There is a holistic approach to health

2012/13


PP.4.2.1.0 Develop and advocate for a variety of service and infrastructure options to support the holistic health and wellbeing needs of the community

Progressing Council continues a close dialogue with Mid North Coast Region Area Health Service. Both hospitals maintained and additional funds gained for upgraded facilities

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2013/14



Completed Council's role is to influence. Both medical doctors and alternative health practitioners available in many of the Shire towns. The youth clinic in Dorrigo operates well. The youth clinic operating out of the Bellingen Youth Hub is planning expansion to provide alternative therapies as well as GP consults. Alternative practitioners available in many of the Shire towns.

2014/15



Completed New initiatives this year included a multi agency small community focus on promoting services for mental health and the establishment of a community based Drug and Alcohol Action team. Health promotion activities such as the Dames of Dorrigo Women’s health were also supported.

2015/16



Completed Council worked with the primary health network and a range of health service providers on initiatives on mental health, drug education and improving farmer awareness of health services.

PP.4.3 There is active participation in a range of sporting and recreational pursuits

2012/13


PP.4.3.1.0 Administer the planning and Completed The practical implementation of this action is considered to be linked to

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development activities to support sport and recreation within the Shire

the initial completion of the Open Space Study (which was completed in 2010) and the resultant amendment to the Community Facilities & Open Space Section 94 Plan that is currently being prepared. New actions that relate to specific projects contained within the Section 94 Plan will be developed as necessary.

2013/14



Completed Council's role is to influence. Council provides a range of both indoor and outdoor sporting facilities and recreation facilities to facilitate participation. Volunteer s355 committees of Council provide care, control and management of many Council facilities.

2014/15



Completed Support provided to S355 committees managing Council sporting and recreational facilities to enable participation by the community. Financial support provided to various groups through the community support fund.

2015/16



Completed Council provides both indoor recreation facilities and community halls and outdoor sport and recreation facilities including pools, playing fields, parks, playgrounds, cycle ways and footpaths on an ongoing basis and these are regularly used for sport and recreational pursuits

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PP.4.4 Healthy lifestyles and practices are enhanced

2012/13


PP.4.4.1.0 Incorporate healthy lifestyle planning into standard policies and instruments as well as service and program delivery

Completed Healthy lifestyles result from sustainable living, which is promoted through Council's Planning policies. Council won the Heart Foundation Healthy Community Award in 2011 recognising a number of projects by Council staff. Specifically DCP 2010 introduced a wide range of new policy directions aimed at improving the quality of the built environment. The review of Council’s S94 Plans implemented sound strategic planning practice in the development of new public open space and the integrated design of shared pedestrian/cycle paths connecting key destination points. Council also worked with the North Coast Area Health Service and the Heart Foundation on healthy planning initiatives which were reproduced in a case study.

PP.4.4.1.1 Develop a Wellbeing Policy Progressing Manager Community Wellbeing commenced in June 2013. See operational plan for 2013/14.

PP.4.4.1.2 Develop an implementation plan for the Wellbeing Policy

Not Progressing No policy therefore no implementation. Community Wellbeing Manager commenced in June 2013.

2013/14


PP.4.4.1.1 Review the Community Facilities and Open Space S94 Plan


PP.4.4.1.2 Review OSAMP and BAMP to ensure that they are up-to-date, relevant, reflect best practice in local government asset management and is adopted by Council by 3rd Quarter

Progressing The review of the OSAMP and BAMP has commenced. Due to shortage of resources completion of review has been delayed until Q3 2015.

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2014/15


PP.4.4.1.2 Review and progressively improve OSAMP and BAMP

Progressing The action was deferred in light of the pending revision of the Asset Management Strategy (AMS). Both the Open Space and the Building Asset Management Plans will be reviewed following the revised AMS

2015/16


PP.4.4.1.2 Review and progressively improve OSAMP and BAMP

Not Progressing Work on the Open Space and Building Asset Management Plan has been postponed pending the allocation of resources and the Strategic Asset Management Plan review in 2016-17 reporting year.

PP.4.4.1.3 Develop a Companion Animals Plan, including provision of off-leash areas to encourage active opportunities for pet exercising.

Completed CAMP completed reviewed by staff and reported to ordinary Council meeting January 2016; Council resolution to adopt the document in principle following public exhibition of document and expiration of exhibition period; off-leash areas under review as action arising from CAMP

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Living Environment

LE.1 We have clean water which is protected and used sustainably

LE.1.1 Our waterways are valued, protected and enhanced

2012/13


LE.1.1.1.0 Implement the Kalang and Bellingen River Health Plans

Progressing • Estuary Action Plan Stage 2- Baseline condition assessments completed for 17 properties. Property visits to be arranged next Quarter to develop a site action plan for the riparian zone. • The Jaliigirr Project – Bellinger River Treeway – Site visits conducted to confirm 10 of 12 sites for riparian rehabilitation and corridor enhancement by end of next Quarter. Sites selected and work plan completed for 3 new sites next year. • Bellingen Island River Bank Stabilisation– Erosion control structures repaired after flood damage, extended & revegetated to protect endangered remnant vegetation on Bellingen Island. Public Field Day held featuring guided tours and planting. • Brochure dispensers installed at Urunga boardwalk for new ‘Shorebirds of the Coffs Coast’ brochures. • Riparian revegetation and weed control maintained at Moody’s Bridge, Mylestom Drive and Lavender’s Bridge. • Site visits conducted and advice provided for 6 public enquiries about river bank erosion.

LE.1.1.1.1 Incorporate Water Sensitive Urban Design guidelines into the Development Control Plans

Progressing The DCP 2010 already embraces WSUD principles. The Draft Stormwater Management Plan included a set of WSUD Guidelines that could be adopted by Council if they also chose to adopt the strategic direction for stormwater management that was advocated by the Draft Plan. Until such time as the Draft Plan is adopted the WSUD Guidelines

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cannot be incorporated into Councils development control system.

LE.1.1.1.2 Adopt Sewerage Management practices in line with recommendations from the River Health Plans

Progressing Atherton Drive sewer extension complete. Newry Island sewer extension 55% complete.

LE.1.1.2.0 Review of the Bellinger and Kalang River Health Plans

Progressing Formal review of the Bellinger and Kalang River Health Plans is note required. Both plans are used on a consistent basis for all on-ground river restoration work. Council's "River Health Program" has contributed to 23 river rehabilitation project sites over the past 18 months on both the Bellinger and Kalang Rivers. Council's River & Biodiversity Officer has been recruited and is implementing the following projects; Estuary Action Plan Stage 2 Jaliigirr Treeway Project and Bellingen Island Erosion control.

LE.1.1.3.0 Implement strategic actions for the identified key Bellinger River health issue Oil and Diesel and Waste Spills from Roads


LE.1.1.4.0 Implement the Stormwater Management Plan

Progressing Review completed. Report to Council under preparation

LE.1.1.4.1 Implement the Kalang River Water Quality Improvement Plan

Progressing Council continues to implement the actions in the Kalang River Water Quality Improvement Plan. Liaison continues on a regular basis with the Premiers Kalang River Working Group. Council considered a plan for completing the connection of 41 properties on Newry Island to the

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sewer scheme. Council resolved to allow the property owners till the end of September 2013 to confirm their commitment to connect to the sewer before Council would commence enforcement action.

LE.1.1.4.2 Continue to participate in the Kalang River Premiers Working Group

Progressing Participation in the working party has continued and issues relating to reopening of the Kalang River to oyster harvesting are progressively being addressed.

LE.1.1.4.3 Install the Sewer system at Newry Island

Progressing Work to install the remainder of the pump stations will recommence in November. 19 of the pump stations will be commissioned in coming months. Rising main complete.

LE.1.1.4.4 Maintain close liaison with the NSW Food Authority

Completed Regular liaison with the NSW Food Authority has continued.

LE.1.1.4.5 Investigate potential pollution sources

Completed Potential pollution sources in the Kalang River have been further investigated by a specialist consultant. The water quality in Golf Course Creek, Urunga was investigated in August 2012 and stormwater water outflow at Gundamain Caravan park is pending a rain event for further testing. Faecal sterol sampling of water in both the Kalang and Bellinger Rivers was carried out in July/August 2012. A review of dairy farm operations impacting on the Bellinger River is currently underway.

LE.1.1.4.6 Connect Scout Hall and nearby buildings on Atherton Drive to Sewer in accordance with Council resolutions

Completed Completed in September 2012.

LE.1.1.5.0 Implement strategic actions for the identified key Kalang River health issue Boating, Tourism and Recreational Impacts

Progressing • The Jaliigirr Project – Bellinger River Treeway – Expressions of interest sought and site visits conducted to confirm 10 of 12 sites for riparian rehabilitation and corridor enhancement by end of next Quarter. Sites selected and work plan completed for 3 new sites next year. • Bellingen Island River Bank Stabilisation – Erosion control structures repaired after flood damage, extended & revegetated to protect endangered remnant vegetation on Bellingen Island. Public Field Day held featuring guided tours and planting.

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• Connect with your River Program - Demonstration riparian restoration at Moody’s Bridge & Arthur Keough Reserve. • Our Living Coast - Riparian restoration at 7 sites in or adjacent to, public recreation areas. • Brochure dispensers installed at Urunga boardwalk for new ‘Shorebirds of the Coffs Coast’ brochures. • Site visits conducted and advice provided for public enquiries about river bank erosion.

LE.1.1.6.0 Implement strategic actions for the identified key Kalang River health issue Stormwater and Building Construction

Progressing Comments on stormwater quality submitted to consultant for changes to be implemented

2013/14


LE.1.1.1.1 Implement the Stage 3 (& final) of the Connect with Your River Project

Completed This project has seen the implementation of 8 best practice on-ground riparian zone rehabilitation projects on the Bellinger and Kalang Rivers to improve river ecosystem health on private land. This includes implementing the Bellingen Island Restoration Project. The final stage of this NSW government grant funded project to conduct a field trip to visit on-ground riparian zone rehabilitation projects on the Bellinger and Kalang Rivers was completed with 21 people form the community attending. Further, the final grant report was drafted, reviewed and submitted to the NSW Environment Trust.

LE.1.1.1.2 Implement Stage 2 of Bellinger & Kalang Rivers Estuary Action Plan

Completed All field work was conducted and six high priority Site Action Plans have been developed along 6.5kms of the Bellinger and Kalang River Estuaries. These plans identify high risk erosion hotspots and rehabilitation recommendations. Further, increased sea level inundation levels due to climate change have identified and rehabilitation recommendations provided. Detailed mapping of endangered ecological

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communities along the flood plain has been included. Lastly, the final grant acquisition report has been submitted to the Office of Environment & Heritage (OEH) on 18 July 2014. This project will be used to seek external grant funding.

LE.1.1.1.3 Implement Stage 1 of the Rock Fillets for Fish Fillets Project - subject to NSW Environment Trust Grant funding success (April 2012)

Completed Council partnered with Local Land Services, NSW Soil Conservation Service, NSW Department of Primary Industries, NSW Recreational Fishing Trust, Lend Lease, Holcim and the Mylestom community to deliver this project. Council contributed to the construction of 500m of rock fillets, incorporating 150 reef balls, along the Bellinger Estuary. This is an innovative project and a first in Australia. Council’s River & Biodiversity Project Officer then project managed weed control and bush regeneration adjacent to the rock fillets assisting in the bank stabilisation covering 900m2. The final grant acquittal report was also drafted. Lastly, a community information session was held on completion of the project in Urunga with approximately 50 community members attending.

2014/15


LE.1.1.1.1 Implement Antimony Water Quality Testing

Completed This project was complete in Q4. A total of six (6) sampling runs have now been completed across eight (8) sites along Wild Cattle Creek and the Bielsdown River. A report on this matter was adopted by Council in June 2015.

LE.1.1.1.2 Implement Stage 1 of Bellinger River Floodplain & Estuary Water Quality Improvement project (subject to NSW government grant funding success)

Progressing Project planning continued in Q4 with site visits conducted, the Office of Environment & Heritage approving Council's work plan, developing draft funding agreement and receiving legal advice, and receiving technical design advice & costings for two (2) dairy farms. There has been a delay in completing the on ground dairy effluent management system upgrades as Council was notified by the Office of Environment & Heritage the grant application was successful in Q2.

LE.1.1.1.3 Implement Stage 2 of the Rock Fillets for Fish Fillets Project to

Completed Maintenance contract is in place and 900m2 revegetation across 3 sites is being maintained for weed control.

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improve estuary ecosystem health

LE.1.1.1.4 Implementation and monitoring of Council’s on-site sewerage management program

Completed Total number of inspections conducted for 2014/2015 financial year was 545

2015/16


LE.1.1.1.1 Implement Stage 2 Bellinger River Floodplain & Estuary Water Quality Improvement project

Progressing 1.04km of 1.2km stock laneways improved, 0.5ha riparian vegetation protected by fencing and managed to reduce invasive plants, 1 field day held, 5 effluent diversion/collection structures installed. Project on track for completion by due date 30 September 2016.

LE.1.1.1.2 Water quality monitoring program for Bellinger & Kalang River

Completed Fourth and final round of sampling completed and one event sample completed. Final report to be completed by UNE.

LE.1.1.1.3 Consider and respond to formal stakeholder proposals regarding river & biodiversity initiatives

Completed Responses to proposals provided within 3 weeks. Matters included: community enquiries and permit applications for erosion control, Bellinger River Snapping Turtle mortality event, grant applications for priority projects, Landcare support, proposals to Bellinger Heads State Park Trust, State of the Environment reporting, community and stakeholder enquiries for public reserves.

LE.1.1.1.4 Implementation and monitoring of Council’s on-site sewerage management program

Completed 218 OSMS inspections conducted; 20 additional inspections of AWTS systems conducted in conjunction with PHU survey

LE.1.1.1.5 Undertake periodic testing of Councils public swimming holes

Completed Bi-monthly sampling conducted by Operations for 5 recreational swimming sites; sampling conducted during the period of daylight savings

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LE.1.2 We minimise our use of water

2012/13


LE.1.2.1.0 Develop an Integrated Water Cycle Management System that includes water minimisation strategies

Completed Still need to evaluate some of the recommended strategies.

2013/14


LE.1.2.1.1 Conduct review of Council's water usage to identify opportunities for water consumption reduction

Completed Areas of water reduction were identified within the demand and drought management plans. Actions to minimise water usage are being rolled out progressively. Continuous monitoring carried out, pressure reduction valves installed.

2014/15


LE.1.2.1.1 Conduct review of councils water usage to identify opportunities for water consumption reduction

Progressing There is an ongoing program of monitoring water usage. Daily water consumption is recorded from each reservoir and extraction from rivers and bores is also recorded. Daily flows in the various rivers and water levels in the bore fields are also recorded. A new regional water restriction table has been implemented across the region aimed at conserving water.

2015/16


LE.1.2.1.1 Conduct review of councils water usage to identify opportunities for water consumption reduction

Completed This is an ongoing action that will continue indefinitely. Council will always strive to be more water efficient.

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LE.1.3 We use our water and wastewater using best management practices

2012/13


LE.1.3.1.0 Develop an Integrated Water Cycle Management System to include best management practices for water and wastewater

Completed Plan adopted by Council June 2013.

LE.1.3.1.1 Review the Sewage Business Management Plan

Completed Plans adopted by Council in June 2013.

LE.1.3.1.2 Review the 30 year Sewage Capital Works Program

Completed The review of the 30 year Sewage Capital Works Program was completed in July 2012. Program updated and uploaded to budget DP and OP.

LE.1.3.1.3 Review Levels of service for water and sewage programs

Completed Council wide review yet to happen.

LE.1.3.1.4 Review the Water Business Plan Completed Business plan adopted by Council in June 2013.

LE.1.3.1.5 Review the 30 year Water Capital Works Program

Completed The review of the 30 year Capital Works Program was completed in July 2012. Program updated and inserted into budget, DP & OP.

2013/14


LE.1.3.1.1 Review and execute SAMP to ensure that they are up-to-date, relevant, reflect best practice in local government asset management and is adopted by Council by 3rd Quarter. Will include measures/KPI's and targets

Progressing Plan 70% complete. All data captured and put into NAMS spread sheets. NAMS data needs to be put into asset management plan template for completion. Project put on hold while the Dorrigo STP tender is being reviewed. Aim to complete project 1st quarter 2015.

LE.1.3.2.1 Review WAMP and execute to Progressing Plan 50% complete. All data captured and put into NAMS spread

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ensure that they are up-to-date, relevant, reflects best practice in local government asset management and is adopted by Council by 3rd Quarter. Will include measures/KPI's and targets

sheets. NAMS data needs to be put into asset management plan template for completion. Project put on hold while the Dorrigo STP tender is being reviewed. Aim to complete project 1st quarter 2015.

LE.1.3.3.1 To have minimal health or environmental damage, through monitoring of faecal coliform counts in waterways

Completed Ongoing monitoring carried out every 2 weeks at NATA certified lab. Daily monitoring at treatment plants. Information placed on Councils website. Water quality always passes legislative and health requirements. 95% of sewage effluent discharged meets all requirements.

LE.1.3.4.1 Execute Strategic Business Plan to achieve defined measures and targets within that plan

Progressing Progressing slowly. Will take several years to implement all the recommendations contained within the plan.

LE.1.3.5.1 Clearly define requirements for Asset Management Software and report to Council on options

Progressing Discussions initiated with neighbouring councils regarding resource sharing.

2014/15


LE.1.3.1.1 Review and execute SAMP to ensure that they are up-to-date, relevant, reflect best practice in local government asset management and are adopted by Council. Will include measures/KPI's and targets

Progressing Updating of the asset management plan is progressing. The introduction of asset management software will vastly improve the progress and quality of the plans and asset management in general. Demonstrations of software are taking place with the aim to purchase software this financial year.

LE.1.3.2.1 Review WAMP and execute to ensure that they are up-to-date, relevant, reflect best practice in

Progressing Updating of the asset management plan is progressing. The introduction of asset management software will vastly improve the progress and quality of the plans and asset management in general.

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local government asset management and are adopted by Council. Will include measures/KPI's and targets

Demonstrations of software are taking place with the aim to purchase software this financial year.

LE.1.3.2.2 Construct Bellingen Water Reservoir

Progressing Initial design complete. The design has been sent back for some changes to lower costs. Tender plan and documentation commenced. Will go out to tender late 2015.

LE.1.3.3.1 To have minimal health or environmental damage, through monitoring of faecal coliform counts in waterways

Completed Ongoing program. Faecal testing carried out every 2 weeks by NATA certified lab.


Progressing Ongoing program to implement the recommendations contained within the business plan.

LE.1.3.4.2 Construction of a new sewerage treatment plant in Dorrigo

Progressing Project nearing completion. Civil construction 95% complete. Electrical installation 80% complete. Mechanical fit out commenced and 25% complete. Expect commissioning to take place late September.

LE.1.3.5.1 Clearly define requirements for Asset Management Software and report to Council on options

Progressing Software demonstration held. Further demonstration by technical expert in August 2015. Software purchased and installed by 1st quarter 2016.

2015/16


LE.1.3.1.1 Review and execute SAMP to ensure that they are up-to-date, relevant, reflect best practice in local government asset management and are adopted by Council. Will include measures/KPI's and targets

Progressing Plans will be complete in time for 2017 audit.

LE.1.3.2.1 Review WAMP and execute to Progressing Plans will be complete in time for 2017 audit.

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ensure that they are up-to-date, relevant, reflect best practice in local government asset management and are adopted by Council. Will include measures/KPI's and targets

LE.1.3.2.2 Construct new Bellingen Water Reservoir as endorsed in June 2012

Progressing The reservoir is undergoing a redesign to the size due to Telstra increasing the size of their mobile/NBN compound located next to the reservoir site. The new reservoir design will still have the capacity of approximately 3 days storage and enable Council to implement off peak pumping.

LE.1.3.3.1 Monitoring of faecal coliform counts in waterways

Completed The faecal testing has shown that Council sewerage treatment facilities are performing well and complying with all licence conditions.


Completed This is a constantly changing work in progress as issues change and plans are reviewed. It will continue indefinitely and plans will be updated every 3 to 5 years as required by legislation.

LE.1.3.4.2 Construction of a new sewerage treatment plant in Dorrigo

Completed Treatment plant commissioned in November 2015 except for the sludge dewatering unit. The sludge dewatering will be commissioned in September 2016 when sufficient sludge has accumulated. Plant was constructed on time and under budget.

LE.1.3.5.1 Review options for asset management software and report to Council

Not Progressing Incorporated into Councils purchase of new corporate software.

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LE.2 Our surroundings are quiet and clean

LE.2.1 Noise pollution is managed

2012/13


LE.2.1.1.0 Consider the “Protection of Environment Operations Act 1997” in our planning and operations activities

Progressing The PoEO Act provisions are considered in planning and operation activities.

LE.2.1.1.1 Respond to noise complaints Progressing All noise complaints are responded to. The majority of noise complaints are from barking dogs which is approximately three per week.

LE.2.1.1.2 Respond to complaints under the “Companion Animals Act 1998”

Completed Companion animal related noise complaints actioned.

2013/14


LE.2.1.1.1 Provide ranger service to enable Council to conduct enforcement activities as required by legislation and Council resolution

Completed A review is currently underway into Ranger Services to ensure statutory obligations are adequately serviced, and services are provided in the most efficient and productive manner.

LE.2.1.1.2 Provide quarterly reports on actions and enforcements in relation to enforcement activities in relation to noise


LE.2.1.2.1 Represent the aspirations of the community as expressed in the Community Vision as opportunities are identified

Completed All complaints regarding noise have been responded to. Education material made available to the community.

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2014/15



Completed Ranger service is being provided. 100% of complaints have been attended to by Council Rangers.

LE.2.1.1.2 Report on noise enforcement actions in conjunction with other scheduled enforcement reporting

Completed High level reporting is provided via the monthly Operations report to Council. Work has commenced on establishing a register to enable more detailed reporting. All general complaints are being funnelled through Councils Service Request system to allow for more accurate reporting.

LE.2.1.2.1 Undertake awareness campaign dealing with barking dogs

Completed Awareness campaign commenced and procedure developed and implemented for handling Barking Dog complaints. Community awareness regarding responsibilities of owners and pathways for conflict resolution is enhanced by information on Council's website.

2015/16



Completed Provided Ranger service with one full-time Ranger following resignation of Snr Ranger in Q2; all complaints actioned during the period of resource shortfall. Bellingen Shire has entered into a shared Ranger services agreement with Nambucca Shire; position filled and commencement of position expected mid-August.

LE.2.1.1.2 Report on noise enforcement actions in conjunction with other scheduled enforcement reporting

Completed High level reporting is provided via the monthly Operations report to Council. Work has commenced on establishing a register to enable more detailed reporting. All general complaints are being funnelled through Councils Service

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Request system to allow for more accurate reporting.

LE.2.1.2.1 Undertake awareness campaign dealing with barking dogs

Completed Awareness campaign commenced and procedure successfully developed and implemented for handling barking dog complaints

LE.2.2 Air pollution is minimised

2012/13


LE.2.2.1.0 Provide programs and projects to reduce local greenhouse gas emissions

Completed The SN&R team have a series of ongoing programs and projects to raise awareness in the community of energy reduction initiatives.

2013/14


LE.2.2.1.1 Conduct an awareness activity about no-burn areas

Completed The No Burn policy is available on Council's website.

LE.2.2.1.2 Set up systems and procedures to capture the number and nature of air pollution complaints to Council


2014/15


LE.2.2.1.1 Review no-burn Policy Progressing Council considered a report on the revised Control of Burning Policy at its Ordinary meeting of 25 March 2015. Council resolved 'That this matter be deferred pending consultation with the Rural Fire Service and further discussion with Councillors'. Consultation with the RFS and a workshop with Councillors took place and Council considered a further report on the Draft Control of Burning Policy at its meeting of 24th June 2015 at which it was resolved to place the draft Policy on exhibition.

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LE.2.2.1.2 Integrate air pollution complaint system with other complaint reporting systems

Completed Given the potential for burning to release smoke, air borne particulates, chemicals and odours, it is appropriate that Council regulate burning activities so that those impacts can be managed and/or minimised throughout the Shire. In this regard, Council resolved at its meeting of 24 June 2015 to place a Draft Control of Burning Policy on exhibition from 9 July to 7 August 2015. It is expected that the Policy will be reported back to the September 2015 meeting of Council for adoption.

2015/16


LE.2.2.1.1 Integrate air pollution complaint system with other complaint reporting systems

Completed All general complaints are captured in Council's Service Request system to facilitate more accurate reporting of air pollution; media release highlighting impact of wood smoke from poorly maintained or operated fuel heaters was distributed.

LE.3 We reduce, reuse and recycle

LE.3.1 The consumption of resources is minimised

2012/13


LE.3.1.1.0 Implement the Bellingen Emissions Reduction Program Plan

Progressing Council was unsuccessful in gaining the CEEP funding to implement this project. In June 2013 the State Government’s WASIP funding was allocated to implement energy efficiency projects for Council and the community.

LE.3.1.2.0 Encourage greater community participation in waste reduction, recycling and composting initiatives

Completed Council's Manager S&NR has recruited a contract Waste Project Officer to start late May and this role will assist in the waste management function and delivery of waste management projects. In June 2013, Council's Manager S&NR did a presentation to environmental community groups on waste avoidance, reduction and recycling opportunities and this reduces Council and the community's greenhouse gas emissions.

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The S&NR Team has been implementing the necessary actions to reopen the Raleigh Resource (Waste) Hub in August 2013.

LE.3.1.3.0 Encourage greater community participation in water savings initiatives

Progressing This project has not progressed significantly since Q1 as the Sustainability Officer position is currently vacant and has been challenging to recruit for. In Q4, Council interviewed another 2 sets of shortlisted candidates and on 8 July 2013 has made an offer to a candidate and is currently awaiting acceptance of this offer.

LE.3.1.4.0 Undertake an Energy Audit for all of Council's Large Buildings and Large Facilities

Completed Energy audits were completed in 2012. Manager S&NR and Grants Officer are now completing a Community Energy Efficiency Program (CEEP) federal government grant submission to apply for funding to implement energy efficiency opportunities identified in the audit.

LE.3.1.4.1 Implement a rolling program to undertake key recommendations arising from the audit(s)

Progressing Council was unsuccessful in gaining the CEEP funding to implement this project. However, in June 2013 Council's Manager S&NR has allocated budget from the State government’s WASIP funding to implement energy efficiency projects for Council and the community.

LE.3.1.5.0 Identify key actions that can be undertaken within facility budgets by maintenance electricians toward improving energy efficiency (such as installing energy efficient globes and reducing the temperature of hot water heaters)

Completed Solar hot water and efficiency efficient lighting has been installed at Council's Administration Building and Raleigh Depot

LE.3.1.6.0 Develop a program for implementation of energy efficiency measures as part of the general maintenance regime

Progressing Sustainable energy initiatives are investigated to determine suitability for council's assets. Where new items are used to replace or repair existing infrastructure sustainable products are considered and used where possible

LE.3.1.7.0 Identify and prioritise larger actions (such as installation of solar hot water heaters) and aim to source grant funding to complete these actions


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LE.3.1.7.1 Include GreenPower in upcoming energy reverse auction - smaller sites

Progressing Most cost effective way to reduce energy/carbon emissions is via improved energy efficiency. CEEP Grant submission outcome will allow for opportunities to be implemented. Council was unsuccessful in gaining the CEEP funding to implement this project. In June 2013 the State Government’s WASIP funding was allocated to implement energy efficiency projects for Council and the community.

LE.3.1.7.2 Include GreenPower in upcoming energy reverse auction - streetlights and major facilities

Progressing Currently not a priority for S&NR Team. Most cost effective way to reduce energy/carbon emissions is via improved energy efficiency. CEEP Grant submission outcome will allow for opportunities to be implemented. Council was unsuccessful in gaining the CEEP funding to implement this project. In June 2013 the State Government’s WASIP funding was allocated to implement energy efficiency projects for Council and the community.

LE.3.1.7.3 Undertake Energy Audits for top Energy using Water/Waste Water Treatment plants

Completed Energy audits were completed in 2012. Manager S&NR and Grants Officer are now completing a Community Energy Efficiency Program (CEEP) federal government grant submission to apply for funding to implement energy efficiency opportunities identified in the audit.

LE.3.1.7.4 Continued installation of energy efficient pumps - Water/Wastewater treatment plants


LE.3.1.7.5 Installation of VSD coupled with oxygen monitoring for oxygenation cycle in Bellingen wastewater treatment works

Progressing VSD to be installed in 2013/14

2013/14


LE.3.1.1.1 Review systems and procedures to capture the number and nature of paper documents produced

Completed Report ECM 457174 has been written showing print usage from available statistics. Trends have been analysed based on supplementary information

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provided by users.

LE.3.1.1.2 Monitor usage of paper within the organisation reporting annually

Completed Report has been written showing print usage from available statistics. Trends have been analysed based on supplementary information provided by users.

2014/15


LE.3.1.1.1 Continue to capture numbers and types of paper documents produced from available information

Completed Information has been sought from users on what types of documents and what quantities are being copied and printed. Data is available from print management software reports as well as user accounts on what documents they typically are generating.

LE.3.1.1.2 Continue to capture numbers and types of paper documents produced from available information

Completed Print statistics have been captured from invoices and management reporting software. Information has been sought from document authors on what types of document typically are generated as paper. Costs of printing are notably lower for 2015 than previous years due to better value print management contract.

LE.3.1.1.3 Completion of Property File scanning and commencing next phase of paper documents to digitise

Completed Property File scanning was completed in 2014. Legacy documents scanned in 2014-15 include all Pensioner Concession Application Forms and 149 certificates. This is being done by a return-to-work resource. Legacy scanning at Raleigh Depot has commenced with approximately 50 documents per week being digitised. This project is expected to run through the reporting year 2014-15 and beyond, based on estimated time for scanning the volume of documents. Options are being considered for offsite storage of hardcopy with electronic retrieval.

2015/16


LE.3.1.1.1 Capture number and nature of paper documents created in Council

Completed Monitoring of paper is continuing. A large proportion of paper documentation is produced due to challenges with alternative methods e.g. inclusion of data in corporate system. Work is ongoing in parallel to review requirements and issues with corporate system so that future

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processes can capture and hold as much data electronically as possible. Corporate system review continues which will provide opportunities for further paper reduction. Report has been prepared summarising paper use from users.

LE.3.1.1.2 Monitor usage of paper in organisation

Completed Large-scale printer-scanner has been deployed as at end of Q4. Print stats continue to be monitored - in Q3 black and white and colour were both within threshold for two months out of three. Colour prints still need to be reduced to ensure consistent results within the threshold. Ongoing guidance and advice continues to be issued to staff to discourage unnecessary colour printing. Continuing to review processes using paper.

LE.3.1.1.3 Continuation of legacy document scanning

Completed BA/DA files, 149 Certificates and Pensioner Rebate forms have been scanned in 2015-16, with approximate figures as below: BA/DA: 189 files, 31000 pages Section 149 Certificates: 133 files, 2000 pages Pensioner Rebate: 800 files, 5600 pages

LE.3.2 We reduce, reuse and recycle our waste

2012/13


LE.3.2.1.0 Council actively engages in waste reduction and recycling activities

Progressing Council's Manager S&NR has recruited a contract Waste Project Officer to start late May and this role will assist in the waste management function and delivery of waste management projects. In June 2013, Council's Manager S&NR did a presentation to environmental community groups on waste avoidance, reduction and recycling opportunities and this reduces Council and the community's greenhouse gas emissions. The S&NR Team has been implementing the necessary actions to

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reopen the Raleigh Resource (Waste) Hub in August 2013.

LE.3.2.1.1 Undertake a progressive increase in GreenPower purchase to offset emissions

Progressing Currently not a priority for S&NR Team. Most cost effective way to reduce energy/carbon emissions is via improved energy efficiency. CEEP Grant submission outcome will allow for opportunities to be implemented. Council was unsuccessful in gaining the CEEP funding to implement this project. In June 2013 the State Government’s WASIP funding was allocated to implement energy efficiency projects for Council and the community.

LE.3.2.1.2 Investigate and apply for grants toward small scale renewable energy generation projects such as PV cells


2013/14


LE.3.2.1.1 Provide an education initiative highlighting ways the community can reduce, reuse and recycle our waste

Completed The focus has been to open the Raleigh Re-Use Shop which is both an education initiative for the community to reduce, reuse and recycle waste and has resulted in a tangible outcome. Further, BSC partnered with Coffs Coast Waste Services in an innovative trial for the collection of used clothing through the existing domestic kerbside, commingled recycling collection system (a first for NSW). The aim was to assess the quantity, types and used clothing that may potentially be recovered from households. Results included - 1192 households trialled, 1046 households presenting bins, 237 filled clothing bags collected and 0.84 tonnes of clothing collected (41.6% was saleable, 35.5% for export, 9.1% for rag and 13.8% waste). A trial is now likely to be conducted in the Coffs Harbour City Council area.

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2014/15


LE.3.2.1.1 Support the community in Clean-Up Australia Day campaign

Completed This project was completed in Quarter 3. A total of four (4) community groups participated in this event and Council staff collected and disposed of waste collected free of charge.

2015/16


LE.3.2.1.1 Support the community in Clean-Up Australia Day campaign

Completed Successful completion of this project this year (2016). Three community groups participated.

LE.3.3 Our community has access to convenient recycling facilities and services

2012/13


LE.3.3.1.0 We provide programs and services to the community which facilitate reuse and recycling

Progressing Council's Manager S&NR has recruited a contract Waste Project Officer to start late May and this role will assist in the waste management function and delivery of waste management projects. In June 2013, Council's Manager S&NR did a presentation to environmental community groups on waste avoidance, reduction and recycling opportunities and this reduces Council and the community's greenhouse gas emissions. The S&NR Team has been implementing the necessary actions to reopen the Raleigh Resource (Waste) Hub in August 2013. Council's Manager S&NR has developed a clear project plan to bring Council's waste facilities back in house to better service the community's waste needs. Report presented to Council May 2013.

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LE.3.3.1.1 Implement Coffs Coast Waste Service

Progressing Services provided weekly under contract. CCWS has been in place since 2006. Regular meetings are held between member Councils, Handybin Waste Services. A performance review as per the Contract is undertaken annually.

LE.3.3.1.2 Implement Bellingen Waste Management Service

Progressing Facilities provided at Bellingen, Urunga and Dorrigo. Review undertaken and a report is anticipated to be presented to Council in May 2013. Council's Manager S&NR has developed a clear project plan to bring Council's waste facilities back in house to better service the community's waste needs.

LE.3.3.1.3 Review the operations of Resource (waste) hubs at Bellingen, Dorrigo and Urunga and prepare an action plan

Completed Council's Manager S&NR has recruited a contract Waste Project Officer to start late May and this role will assist in the waste management function and delivery of waste management projects. The review has been undertaken and it is anticipated that a report will be presented to Council in May 2013.

LE.3.3.1.4 Implement the Waste Facilities Review Action Plan

Progressing Council's Manager S&NR has recruited a contract Waste Project Officer to start late May and this role will assist in the waste management function and delivery of waste management projects. Council's Manager S&NR has developed a clear project plan to bring Council's waste facilities back in house to better service the community's waste needs. The S&NR Team has been implementing the necessary actions to reopen the Raleigh Resource (Waste) Hub in August 2013 and remediate the Raleigh landfill site.

LE.3.3.1.5 Participate in a regional process to determine the carbon tax liability associated with Council and communities waste generation and report to Council

Completed Council representatives continue to engage with Midwaste and Coffs Coast Waste Services to receive updates.

LE.3.3.1.6 Develop a carbon tax mitigation plan

Completed In October 2012, Council's Manager S&NR briefed the Executive Team on the implications of the carbon pricing mechanism to Council operations. A business paper with a series of recommended actions were provided.

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LE.3.3.1.7 Annual reporting on waste generation and recycling

Completed Council's S&NR Team provide quarterly and annual waste reports to external government agencies such as the NSW EPA.

2013/14


LE.3.3.1.1 Undertake works to prepare the Raleigh Re-use Shop for re-opening and staff this centre appropriately

Completed The Raleigh Re-Use Shop was opened on 9 August 2013. The project involved installing a new car park, a new native plant garden, a traffic management plan, new traffic control signage and reorganising the internal arrangements of the existing Re-Use Shop. The Re-Use Shop is currently open Friday, Saturday and Sunday and is adequately staffed by our contract Waste Attendants. The Raleigh Re-Use Shop is currently seeing excellent uptake from the community and this initiative has resulted in improved staff morale at the site.

LE.3.3.1.2 Continue to provide kerbside waste services and operate waste facilities at Raleigh, Dorrigo and Bellingen

Completed Council contracts the kerbside waste collection services to Handybin and this is progressing to an excellent standard. .Effective management of this contract has contributed to BSC being the number one Council in NSW for the highest kerbside waste diversion rates at approximately 84%. Further, Council initiated discussions with Coffs Harbour City Council and Nambucca Shire Council to prepare the tender for the new kerbside waste collection services for 1 July 2016. Significant operational and environmental improvements have also been made to the Raleigh and Dorrigo Waste Facilities. This includes working collaboratively with Council’s Works Team and external experts to conduct extensive earthworks to remediate the landfill to stop leachate contamination, the installation of stormwater drainage system, an extensive site clean-up and initial improvements to the leachate management system.

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Lastly, site works commenced at the Raleigh Waste Centre’s to improve the stormwater wetland and minor leachate seepage point on the southern batter and ongoing site improvements were made to the Dorrigo Waste Facility.

LE.3.3.1.3 Implement Stage 1 of the Business Model Review to ensure Council's resource recovery facilities are compliant with EPA requirements (budget dependant) and efficiently resourced

Completed Council’s Manager Sustainable Environment & Waste put a report to Council that made recommendation to bring all three of Council’s waste facilities to be Council owned and operated. Council subsequently adopted this recommendation in Q1 and this project has commenced. Works completed include include remediating the Raleigh Resource Hub, developing revised Landfill Environmental Management Plans for each facility (EPA requirement), implementing new Pollution Incident Response Management Plans which includes staff training (EPA requirement), advertising for a Dorrigo Waste Attendant and setting a budget/work plan for the transition of the Dorrigo Waste Facility to Council’s control on 1 December 2013. Stage 1 of the Business Model Review to ensure Council's resource recovery facilities are compliant with EPA requirements and efficiently resourced was completed in Q4. The Waste Management Coordinator role has been recruited. Further, Council’s Manager Sustainable Environment & Waste conducted an extensive review of waste fees and charges and subsequently made significant changes to the pricing structure. This was adopted by Council in June 2014 and new signage is in place at the waste facilities.

2014/15


LE.3.3.1.1 Continue to operate the Raleigh Reuse Shop

Completed The Bowerhouse Reuse Centre continues to operate efficiently and effectively on Fridays, Saturday and Sundays. The facility has generated $47,246.42 revenue until end Quarter 4 in FY2014/15. This facility cost $50743.53 to operate until end Quarter 4 in FY2014/15. Further, Council has been successful in a NSW EPA $70,000 grant to further upgrade The Bowerhouse Reuse Centre.

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LE.3.3.1.2 Continue to provide high quality kerbside waste services and operate waste facilities at Raleigh, Dorrigo and Bellingen

Completed All kerbside waste collection service issues were actioned and resolved by the contractor within 24 hours. As an additional project, details on installation of the Raleigh Waste Management Centre weighbridge location is still being scoped out due to previous DA approval on the public access

LE.3.3.1.3 Implement Stage 2 of the Business Model Review to ensure Council's resource recovery facilities are compliant with EPA requirements (budget dependant) and efficiently resourced

Completed The agreed deliverables of the business model review were implemented throughout FY2014/15. Achievements include waste facility fees and charges for the 2014/15 financial year have been extensively reviewed and adopted by Council, LEMPS for both Dorrigo and Raleigh waste facilities have been adopted by Council and six waste attendant PDs were drafted and advertised. All six site based waste attendant positions have now been recruited with a new Waste Supervisor starting in Quarter 4. The SEW Team has continued to work with CHCC and NSC to develop new waste collection tender and the development of the Coffs Coast Waste Strategy.

2015/16


LE.3.3.1.1 Operate the Bowerhouse Reuse Centre

Completed The Bowerhouse continues to operate within budget and is open 8.00am - 4.00pm, Fridays, Saturdays and Sundays. Upgrades through the Better Waste and Recycling fund have continued with the rear access doors and back wall completed. Remaining funding will be rolled over to FY16/17 to continue improvement works.

LE.3.3.1.2 Provide high quality kerbside waste services and operate waste facilities at Raleigh, Dorrigo and Bellingen

Completed High quality kerbside collection has been maintained with few complaints regarding the service. Issues relating to access or missed collections have been rectified quickly with an initial action undertaken within 24 hours. Waste facilities continue to operate at Raleigh, Dorrigo and Bellingen, with improvements to each of these sites ongoing with the installation of the weighbridge and Community Recycling Centre expected to be completed in FY16/17. Upgrades and improvements to Bellingen are also due to start in FY 16/17 to facilitate recycling and provide better access around the site.

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LE.3.3.1.3 Contribute to the waste collection service contract negotiations

Completed Latest version of the draft contract is currently being reviewed. This version incorporates the anticipated legislative change (Container Deposit legislation) and potential impacts this may have on kerbside recycling collections and MRF operations. The final version is imminent and expected to go out to tender early in the new financial year.

LE.3.3.1.4 Community Recycling Centre at Raleigh Waste Management Centre

Progressing This action is progressing slowly with the contractor selected following a second RFQ. An extension to deliver the project was applied for due to delays - this has been approved by the funding body Environmental Trust. The project is due to start on ground work in early September 2016 with completion 6 to 8 weeks later. It is hoped that this project and progress report will reach the funding body by the deadline of 31 October 2016 to avoid further extensions.

LE.3.3.1.5 Weighbridge at Raleigh Waste Management Centre

Progressing Delays relating to road design and on-site sewage management system being close to approach/road. Waiting for demolition certificate/construction certificate to begin on ground work.

LE.4 We live sustainably and reduce our ecological footprint and contribution to climate change

LE.4.1 Our community is informed and acts to reduce our ecological footprint

2012/13


LE.4.1.1.0 Provide programs and projects to reduce our ecological footprint

Progressing Reducing our ecological footprint is an ongoing focus of the S&NR team. Outcomes are delivered through the implementation of a range of projects and programs undertaken by the team.

LE.4.1.1.1 Implement Bellingen Emission Reduction Plan (BERP)


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LE.4.1.1.2 Complete the Coastal Processes and Hazards Study

Completed Bellingen Coastal Process and Hazards Study complete in July 2012. This forms the technical component of this planning project. The next step is to develop the Bellingen Coastal Zone Management Study & Plan, which will then be presented to Council for consideration. Project to commence November 2012.

2013/14


LE.4.1.1.1 Review the actions from the Bellingen Climate Change Risk Adaption Strategy to be categorised as high, medium and low actions

Completed An initial review of the Bellingen Climate Change Risk Adaption Strategy has been completed and this includes assessing the budget to progress on ground climate change mitigation projects. The focus will be to implement the Coastal Zone Management Plan (CZMP). This is an approved BSC (50%) and OEH (50%) funded project) to the value of $60,000 and BSC has recently submitted a revised work plan to OEH for approval. The CZMP aims to formally manage the risks to land and assets from coastal hazards at present and in the future by 2100 (e.g. with sea level rise). The coastal hazards include beach erosion, shoreline recession and coastal inundation. The draft Coastal Zone Management Plan (CZMP) was completed and adopted by Council in June 2014. Council also wrote to all affected private landholders to inform them of the draft Plan and to encourage feedback. The draft plan is now on public exhibition and the final Coastal Zone Management Plan will go to Council in Q1 2014/15 and then to the Minister.

2014/15


LE.4.1.1.1 Implement Recommendations from Coastal Zone Management Plan

Completed This project was complete in Q4. The final Estuary Inundation Mapping Study was adopted by Council in April 2015. Further, as per a recommendation in the Coastal Zone Management Plan, Council staff have commenced surveying of the coastline to monitor erosion and tidal

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inundation events.

LE.4.1.1.2 Review the actions from the Bellingen Climate Change Risk Adaption Strategy to be categorised as high, medium and low actions

Completed The final Coastal Zone Management Plan was adopted by Council in Quarter 2. Further actions completed include the final changes to the draft Estuary Inundation Mapping Study completed in Quarter 3. The final Estuary Inundation Mapping Study was adopted by Council in April 2015. Further, as per CZMP recommendations, SEW Team staff have been trained in the use of surveying equipment to monitor coastline profiles for erosion and inundation changes. SEW Team staff also applied for two (2) grants to protect and enhance the natural environment of the coastline to the value of $50,000.

2015/16


LE.4.1.1.1 Implement high priority actions from Coastal Zone Management Plan to protect and enhance natural environment subject to funding.

Progressing One beach survey completed at each of the four nominated key sites, photographs taken to document any changes following major storm events. No further grant funding successfully gained.

LE.4.1.1.2 Analyse estuary inundation data and prepare mapping to implement development control recommendations arising from estuary inundation study when formally adopted by Council

Progressing Completion of this action was reliant upon completion of the revised Flood Study for the Lower Bellinger & Kalang Rivers, the subsequent completion of a revised Floodplain Risk Management Plan, and the formulation of a new Development Control Plan to respond to flood risk. As only the first stage of this process has been completed, and funding applications to complete the remaining stages remains undetermined, it was not possible to complete this action in the 2015-16 year.

LE.4.1.1.3 Development controls to restrict development having regard to risk are included in Council's Development Control Plan.

Progressing Completion of this action was reliant upon completion of the revised Flood Study for the Lower Bellinger & Kalang Rivers, the subsequent completion of a revised Floodplain Risk Management Plan, and the formulation of a new Development Control Plan to respond to flood risk. As only the first stage of this process has been completed, and funding applications to complete the remaining stages remain undetermined, it was not possible to complete this action in the 2015-16 year.

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LE.4.2 Alternative forms of energy are embraced

2012/13


LE.4.2.1.0 Actively engage with community to assist in reducing energy consumption

Completed The SN&R team have a series of ongoing programs and projects to raise awareness in the community of energy reduction initiatives.

2013/14


LE.4.2.1.1 Present report to Council inclusive of an action plan

Progressing Report has been drafted for presentation to September Ordinary Council meeting (ECM 456732) with business case, options and quote information. Action has been marked as 90% complete, as report content is written but yet to be finalised, approved and presented to Council.

LE.4.2.2.1 Implement Stage 1 of the BERP project - subject to Federal Gov't CEEP Grant funding success (July 2013)

Completed Projects implemented have saved approximately 45,000 kWh of energy and 48 tonnes of greenhouse gas emissions through the installation of solar hot water systems at the Bellingen and Dorrigo pools; installation of a 20kW PV solar system at the Dorrigo Pool; LED lighting upgrades throughout Council owned facilities and various timer switches. Lastly, Council’s Sustainability Officer has been updating the Planet Footprint website to better manage our energy data and ensure this is tracked and measured to an accurate standard (Council currently receives approximately 200 energy invoices). This has proved to be challenging due to the multiple energy retailers Council uses and the number of bills. However, the objective of having a full 12 months’ worth of accurate energy and greenhouse gas emissions data for the 2013/14 financial year has been completed. Energy reports will be subsequently presented to Council management and put on the intranet to increase awareness of our energy consumption and carbon emissions in the 2014/15 financial year.

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2014/15


LE.4.2.1.1 Report with costings and options from solar suppliers

Completed A report was submitted to the December Ordinary Council Meeting regarding the intention to move the server room electricity supply to solar. Following discussions with the Sustainability Environment and Waste team, this will be considered subject to external grant funding as part of a broader organisation-wide commitment to providing electricity from sustainable sources.

LE.4.2.2.1 Review the Bellingen Emissions Reduction Program to determine effectiveness in achieving reduction in energy/greenhouse gas emissions

Completed A detailed update on the Bellingen Emissions Reduction Plan was provided to Council in April 2015. This noted all energy efficient measures implemented in the 2014/15 financial year and how Council is tracking in achieving Council's target of reducing greenhouse gas emissions by 40% by 2020 (on 1990 levels).

2015/16


LE.4.2.1.1 Report with costings and options from solar suppliers

Completed Solar installation is being assessed for a total of 16 Council sites for the potential to have Solar Photovoltaic (PV) arrays installed on the existing roof structures. This large site solar installations project was adopted by Council in May 2016 and installations will begin at priority sites in 2016/17. It is anticipated that the use and storage of solar energy will offset the current emissions levels by lowering energy (electricity) consumption levels. Some sites will be stand alone with no connection to the grid, powered using solar panels only.

LE.4.2.2.1 Conduct complete review of Bellingen Emissions Reduction Program to determine effectiveness in achieving reduction in energy/greenhouse gas emissions

Completed Review of current BERP completed and a council report with recommendations will be presented to the new council following September 2016 elections.

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LE.5 We protect and enhance our biodiversity

LE.5.1 Our community understands the value of biodiversity

2012/13


LE.5.1.1.0 Investigate options for biodiversity conservation including the development of a broad strategy

Completed Council's River & Biodiversity Officer has been recruited and is implementing the following projects; Estuary Action Plan Stage 2, Jaliigirr Treeway Project and Bellingen Island Erosion control. All projects are linked to the Bellinger & Kalang River Health Plans. These projects all conserve and improve the biodiversity of our Shire.

LE.5.1.1.1 Carry out investigation and identify options

Progressing Work is being undertaken by Council's Planning Team and the Office of Environment & Heritage in relation to developing a Koala Plan of Management.

LE.5.1.1.2 Develop biodiversity strategy Not Progressing Adequate strategies and river/biodiversity plans in place and focus is on delivering on ground projects.

2013/14



Completed The Sustainable Environment & Waste Team is implementing multiple biodiversity improvement projects such as the Jaliigirr Project, Connect with Your River Project, Stage 1 of the Bellingen Island Restoration Project, the Rock Fillets for Fish Fillets Project, upgrading the Dangar Falls Reserve, the Coastal Zone Management Plan and implementing weed inspections and on ground weed control. Further the Manager Sustainable Environment & Waste is the Executive Officer for the Environment Sustainability Advisory Committee (ESAC) to consult with the community in the area of biodiversity.

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2014/15


LE.5.1.1.1 Build partnerships with the community through Quarterly meetings of the Environmental Sustainability Advisory Committee (ESAC) to engage community on biodiversity projects

Completed The fourth ESAC meeting was held on 10 June 2015. A quorum of members was not in attendance; however a field trip to Council's river and biodiversity improvement projects was still run. Some key initiatives that ESAC assisted Council with in FY2014/15 include; allocation of the Environment Levy budget, assessing the Environment Levy Community Fund applications, technical input into the Coastal Zone Management Plan and Estuary inundation Mapping Study, distributing information the Bellinger River Snapping Turtle mortality event and completing the Coffs Coast Waste Services waste strategy survey.

2015/16


LE.5.1.1.1 Commence preparation of Biodiversity Action Strategy for the Shire (subject to grant funding)

Not Progressing This project was not delivered as it was not approved by Council as mentioned in Q1 and 2.

LE.5.2 Biodiversity is managed and protected for future generations

2012/13


LE.5.2.1.0 Planning controls to improve our biodiversity and protect threatened species are developed and refined

Completed BLEP 2010 includes a well recognised suite of planning controls and zoning provisions that work towards the future protection of biodiversity and threatened species in the Shire. The release of the NSW Government Planning White Paper requires further refinement of controls within the scope of the new planning framework.

LE.5.2.1.1 Urban Tree Management Policy and Procedures developed for Council owned land

Completed Developed and adopted by Council

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LE.5.2.1.2 Seek funding towards the development of a Koala Management Plan

Completed In April 2012 the State Government ‘Iconic’ species Koala funding was announced by the Minister for the Environment, The Hon Robyn Parker MP. Accordingly, the Office of Environment and Heritage (OEH) identified the Bellingen Local Government Area (LGA) as a priority area for Koala conservation and provided up to $50,000 for Koala surveys and habitat mapping in the coastal parts of the LGA for this 2012/13 financial year and a further $30,000 is proposed for the following financial year to progress a Comprehensive Koala Plan of Management under the provisions of SEPP 44.

LE.5.2.1.3 Develop the Koala Management Plan (contingent on funding)

Progressing Funding has been secured for the 2013/14 financial year. Item has been included in 2013/14 delivery plan LE 5.2.1.4.

LE.5.2.2.0 Implement strategic actions for the identified key Bellinger River health issue Riparian and Wetland Management

Progressing • Estuary Action Plan Stage 2- Baseline condition assessments completed for 17 properties. Property visits to be arranged next Quarter to develop a site action plan for the riparian zone. • The Jaliigirr Project – Bellinger River Treeway – Expressions of interest sought and site visits conducted to confirm 10 of 12 sites for riparian rehabilitation and corridor enhancement by end of next Quarter. Sites selected and work plan completed for 3 new sites next year. • Bellingen Island River Bank Stabilisation –Erosion control structures repaired after flood damage, extended & revegetated to protect endangered remnant vegetation on Bellingen Island. Public Field Day held featuring guided tours and planting. • Connect with your River Program - Riparian restoration at Moody’s Bridge, Arthur Keough Reserve & 5 private properties. • Our Living Coast - Riparian restoration at Bellingen Island, Alma Doepel Park, Ford St, Wastewater Treatment Plant & 4 private properties. • Brochure dispensers installed at Urunga boardwalk for new ‘Shorebirds of the Coffs Coast’ brochures.

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• Site visits conducted and advice provided for public enquiries about river bank erosion. • The 3rd of 5 Waterwise Schools accredited for Waterwise education & practices.

LE.5.2.3.0 Implement strategic actions for the identified key Kalang River health issue Riparian and Wetland Management

Progressing The following projects and actions have contributed towards progress: • Estuary Action Plan Stage 2 - Letters sent to 51 properties within the estuaries and follow up phone calls made outlining the opportunity to have a site action plan developed for the river bank and adjacent land. Baseline condition assessments completed for 17 properties on Kalang River estuary (28 different landholders) and property visits to be arranged next Quarter. • The Jaliigirr Project – Bellinger River Treeway – Expressions of interest sought and site visits conducted to confirm 10 of 12 sites for riparian rehabilitation and corridor enhancement by end of next Quarter. Sites selected and work plan completed to implement 3 more new sites next year. • Bellingen Island River Bank Stabilisation –Erosion control structures repaired after flood damage, extended & revegetated to protect endangered remnant vegetation on Bellingen Island. Public Field Day held featuring guided tours and planting.

LE.5.2.4.0 Implement strategic actions for the identified key Bellinger River health issue Forestry, Logging and Clearing

Progressing The following projects and actions have contributed towards progress: • Estuary Action Plan Stage 2 - Letters sent to 51 properties within the estuaries and follow up phone calls made outlining the opportunity to have a site action plan developed for the river bank and adjacent land. Baseline condition assessments completed for 17 properties on Kalang River estuary (28 different landholders) and property visits to be arranged next Quarter. • The Jaliigirr Project – Bellinger River Treeway – Expressions of interest sought and site visits conducted to confirm 10 of 12 sites for

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riparian rehabilitation and corridor enhancement by end of next Quarter. Sites selected and work plan completed to implement 3 more new sites next year.

LE.5.2.5.0 Implement strategic actions for the identified key Kalang River health issue Forestry, Logging and Clearing


2013/14


LE.5.2.1.1 Planning controls to improve our biodiversity and protect threatened species are developed and/or refined and adopted by Council as required

Completed Planning controls currently exist to protect biodiversity & threatened species. The Regional Growth Plan process has recently commenced and this may result in the development of new planning controls for biodiversity and threatened species management.

LE.5.2.1.2 Undertake vegetation survey and associated mapping

Completed The Koala Habitat Study & associated fine scale vegetation mapping were finalised in June 2014.

LE.5.2.1.3 Undertake Koala Survey Completed The Koala Habitat Study & associated fine scale vegetation mapping were finalised in June 2014.

LE.5.2.1.4 Commence preparation of Koala Plan of Management for the Shire

Completed The Draft KPOM will be reported to Council in August 2014 with a recommendation to commence public exhibition.

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LE.5.2.2.1 Implement Stage 1 of the Dangar Falls Reserve upgrade

Completed The revised Danger Falls draft Plan of Management has been now endorsed by Council. As this reserve is Crown Land and Council is the Trust Manager, the endorsed draft PoM is now with the Crown and the Minister for approval. The S&NR Team and Works Team implemented the priority on ground projects at the Dangar Falls Reserve. This included upgrading approximately 60 metres of wooden boardwalk above the most degraded section of the existing pathway. Further, in partnership with the community volunteers, the Dorrigo Aboriginal Green Team and local contractors, Council project managed the construction of the labyrinth (a winding paved pathway which provides a recreational facility to the community with benefits for mental health has been constructed with funding provided by ETC Community Support Fund, Dorrigo Expansive Education Program and Dorrigo Arts Council. Ongoing bush regeneration continues. The S&NR Team was also successful in winning a Crown Lands grant application for $25,000 to implement further path upgrades, improvements to the labyrinth and ongoing bush regeneration. This will be implemented in the 2014/15 financial year.

LE.5.2.3.1 Implement Stage 1 of the Bellingen Island Restoration Project

Completed This project focused on implementing best practice river bank stabilisation works to protect Bellingen Island (endangered ecological community). The project installed wooden pin groynes, log and rock revetment work and the planting of native seedlings to stabilise the riverbank to the east of Bellingen Island. The project was completed in partnership with the NRCMA (design and grant funding), Council’s Works Team, private contractors and Bellingen Urban Landcare Group. The quantifiable outcomes of the project are listed as follows; 70 meters of riverbank stabilised, 200m of riparian vegetation enhanced, 672 native sedges/150 local native tree seedlings planted and a community planting and awareness raising event held with Bellingen Urban Landcare.

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LE.5.2.4.1 Implement Stage 2 of the Jaliigirr Biodiversity Alliance Project (Bellinger River Tree way & Dorrigo National Park Protection)

Progressing Stage 2 of the Jaliigirr Biodiversity Alliance Project (Bellinger River Tree way & Dorrigo National Park Protection) has commenced. This project aims to improve the biodiversity of the Shire through ongoing weed control and planting of native seedlings across both public and private land. The quantifiable outcomes of the project achieved until date are listed as follows; Dorrigo National Park Protection (1 sites) – implemented 5.94ha of weed removal to protect that has resulted in the protection of Dorrigo National Park. Bellinger River Treeway (10 sites) – planted 1.43ha of native seedlings, implemented 2.34ha of weed removal and the project has enhanced 5.95ha of native vegetation in the Shire. Council has engaged a further 3 private landholders to implement on ground projects. These sites are located in Dorrigo (adjacent Dorrigo National Park) and in the Hydes Creek area to expand the koala habitat area in this location to implement weed control and native revegetation across 1.5ha. This process has also included negotiating a new contract with the Local Land Services and maintenance of Council’s existing Jaliigirr Biodiversity Alliance project sites.

2014/15


LE.5.2.1.1 Prepare Koala Plan of Management for the Shire

Progressing In view of the need for re-exhibition of the plan over May-June 2015, it was not possible to report the Plan back to Council for adoption within Q4, as scheduled. The Plan was however reported to the next available Council Meeting on 22 July 2015, where it was formally adopted by Council. It is now necessary to refer the Plan to the Department of Planning for formal approval.

LE.5.2.1.2 Review recommendations in the Completed The adoption of the KPOM by Council in July 2015 provided

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adopted Koala Plan of Management and ascertain those which can be implemented by Council

confirmation of the management actions that Council will be required to implement, once the Plan is formally approved by the Department of Planning. Actions requiring immediate implementation include the undertaking of survey work to the west of the Never Never and a schedule for completion of this work has already been developed.

LE.5.2.2.1 Implement Stage 2 of the Dangar Falls Reserve upgrade

Completed This project was complete in Q4. Council's Works Team upgraded an additional 50 metres of wooden boardwalk and approximately 3ha of weed control was implemented.

LE.5.2.3.1 Maintain Bellingen Island Restoration Project

Completed Maintenance contract is in place and 0.5ha revegetation across 3 sites is being maintained for weed control.

LE.5.2.4.1 Implement Stage 3 of the Jaliigirr Biodiversity Alliance Project (Bellinger River Tree way & Dorrigo National Park Protection)

Completed This project was completed in Q4. Two (2) sites were selected following NCLLS approval; south of Urunga Lagoon (Bellinger Heads State Park) and a private property on Dome Road. Approximately 25ha of weed control enhancing local native vegetation was completed connecting key vegetation corridors in the Shire. Staff also negotiated to include an additional site with NCLLS, Dangar Falls Reserve, for weed control and enhancing both the environmental and aesthetic value of this important site.

2015/16


LE.5.2.1.1 Prepare Koala Plan of Management for the Shire

Progressing This matter cannot be finalised until such time as approval is issued by the Department of Planning & Environment. Council has done all that it can to complete this action.

LE.5.2.1.2 Review recommendations in the adopted Koala Plan of Management and ascertain those which can be implemented by Council

Progressing The Koala Management Strategy, adopted by Council in December 2015, recommends that a range of management actions be implemented outside of the development assessment process. A budget allocation to implement a number of those actions has been provided for the 2016-17 financial year, however it would be desirable to utilise this funding for matching support should suitable grant funding arise in the first half of the 2016-17 FY.

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LE.5.2.2.1 COMPLETED 2014/2015

Completed See 2014/15 commentary

LE.5.2.3.1 COMPLETED 2014/2015

Completed See 2014/15 commentary

LE.5.2.4.1 Implement Stage 4 of the Jaliigirr Biodiversity Alliance Project

Completed Stage 4 completed with the following outputs achieved - 18ha initial weed control (and follow up weed control 18ha) and infill/enhancement planting (2.55ha, 112 trees and 4.5kg seeds) completed at Hungry Head-Urunga Lagoon in priority coastal corridor. 2.07ha initial weed control and infill/enhancement plantings (110 trees) completed at Hydes Creek in priority koala corridor. 1.6ha biodiverse plantings with 2,600 plants at Gleniffer in priority vegetation corridor. A community event was held in partnership with Bellinger Landcare 1 November 2015 to collect coastal wattle seeds at Urunga Lagoon. Ten people participated in the event and collected 500 grams of seeds, which will be scattered by contractors to contribute towards in-fill/enhancement planting outputs for this site. A media release was published in the Bellingen Courier Sun 16 September 2015 and the Jaliigirr Partner Bulletin October to promote this event and the bush regeneration work at this site.

LE.5.2.4.2 Maintain key weed control and bush regeneration sites to protect and enhance natural environment

Completed Maintenance contracts completed for 2015/16. Sites include previous Jaliigirr Biodiversity Project sites (Urunga Lagoon, Hammond St, Ringwood Creek & Baker St), Mylestom Drive, Bellingen Island river bank, Lavender’s Bridge and Dangar Falls Reserve.

LE.5.3 Threats to biodiversity are identified and mitigated

2012/13


LE.5.3.1.0 Provide a range of policies, programs and services to protect

Progressing Council's River & Biodiversity Officer has been recruited and is implementing the following projects; Estuary Action Plan Stage 2, Jaliigirr Treeway Project and Bellingen Island Erosion control. All

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and enhance biodiversity projects are linked to the Bellinger & Kalang River Health Plans.

LE.5.3.1.1 Seek State or Federal Government funding for adaptation measures for natural environments which may be of State or Federal significance.


LE.5.3.1.2 Review of high risk weed list and incursion plans

Completed High Risk Weeds List and Incursion plan reviewed in October 2012 and June 2013. Defined list of 10 high risk weeds is available to public on the Look Learn Act website.

LE.5.3.1.3 Monitoring programs developed using the MER (Monitoring, Evaluating, Reporting & Improvement)I principles

Completed MERI is undertaken through the implementation of the North Coast Weeds Action Program activities, including weed inspections, weed control and re-inspections of private and public lands. MERI documents are maintained by the Invasive Plants Officer and the Weedmap Pro system.

LE.5.3.1.4 Develop and implement a weed control strategy for private land, public land, Crown reserves and roadsides

Completed This action is an on-going focus of the Invasive Plants Officer and NR&S team activities. The 2012-13 weed control strategy was developed following inspections by the Invasive Plants Officer and on-ground weed control staff. The strategy control works are implemented on a priority basis with identified high priority weeds treat first and Class 1,2,3&4 noxious weeds controlled in succession.

LE.5.3.2.0 Identify and document high risk pathways and sites

Completed This action is an on-going focus of the Invasive Plants Officer. High Risk Pathways and sites are identified, inspected and documented using the Weedmap Pro system and GPS records. Documents are maintained by the Invasive Plants Officer.

LE.5.3.3.0 Develop regional high risk pathway management plan

Completed North Coast Weeds Advisory Committee: High Risk Pathway Management Strategy completed and reviewed June 2012.

LE.5.3.4.0 Develop Industry Hygiene Protocol for machinery and personnel working in weed infested areas

Completed Hygiene Practices Protocol completed. Protocol currently being implemented by Council operations staff and contract Bush Regenerators.

LE.5.3.5.0 Develop and review regional weed Completed The North Coast Weeds Advisory Committee (NCWAC) has developed the High Risk Pathways Management Strategy 2011-15; Weed

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management plans Incursion Plan 2011-15; Operating Procedure - Preventing the Spread of High Priority Weed Species. These plans have been reviewed by the NCWAC project reference team (PRT), and distributed to user stakeholders. In June 2013 the NCWAC PRT reviewed the North Coast Weeds Action Program (NCWAP) to streamline and prepare for delivery of the NCWAP 2013-14 year.

LE.5.3.6.0 Encourage indigenous green team training in weed control, bush regeneration and ecological restoration activities

Completed This action is no longer an objective of the Weed Action Program. The Ngurrala Green Team was contracted to implemented bush regeneration works on a Mountain Top Road, Dorrigo property as part of the on-ground works for Component 2 of Councils Jaliigirr (Biodiversity Fund) Project. This team will continue to carry out on-ground works for Component 2 of Councils Jaliigirr Project, working alongside and providing in-formal training to the Dorrigo Aboriginal Green Team.

LE.5.3.7.0 Report quarterly to the North Coast Weeds Advisory Committee meetings on progress

Completed BSC quarterly Weed Report, including Weeds Action Program activities, presented at the North Coast Weeds Advisory Committee meeting, held in Coffs Harbour 1/5/2013.

LE.5.3.7.1 Establish partnerships with relevant research authorities and assist in weed research and bio-control projects

Completed On-going contact has continued with UNE through the implementation of the Fireweed Research Project. On-going discussions have been held with the Weeds of National Significance Fireweed Co-ordinator to provide local information to the State Fireweed Research Project. Invasive Plants Officer has provided support to a federally funded project to Bostobrick Landcare Group to locate, transplant and distribute Giant Parramatta Grass infected with the biological control Crown Root Rot. This project will be implemented in the 2013-14 year.

2013/14


LE.5.3.1.1 Implement the 12 annual objectives of the NCWAC WAP

Completed Key deliverables for project include aerial inspections on the Dorrigo Plateau targeting Fireweed and issuing approximately 65 letters to landholders, roadside control of Fireweed on the Dorrigo Plateau, white blackberry control works (cut and paint with Glyphosate) in Council

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managed roadsides and reserves within the Bellingen township, select Camphor Laurel removal in Council reserves, commencing organic pesticide (Bioweed) trials, weed control works completed at the Raleigh Waste Management Centre and ongoing inspections including high risk priority sites 1. Pacific Highway - Kudzu 2. Pine Creek State Forest, Slarkes Road – Tropical Soda Apple and 3. Darkwood Road, Thora – Seeded Bananas. These sites are to be controlled in the 2014/15 year. Further Stage 1 of the Service Delivery Review for Weed Management Services was implemented and Council’s ITS Department is currently working with Weed map Pro to set up improved weed mapping software.

LE.5.3.2.1 Conduct 670 annual inspections as the Local Control Authority under the NSW Noxious Weeds Act 1993

Progressing Council’s Invasive Plants Officer has conducted numerous weed inspections throughout the 2013/14 financial year with resources currently available. In particular, in Q4 Council’s Invasive Plants Officer project managed aerial inspections on the Dorrigo Plateau targeting Fireweed and approximately 65 letters were issued to affected landholders. Further inspections were conducted in the coastal zone area. A total of 478 inspections, or 70% of the target 670 inspections, were conducted in the 2013/14 financial year.

2014/15


LE.5.3.1.1 Implement the 12 annual objectives of the North Coast Weeds Advisory Committee Weeds Action Program

Completed All twelve (12) NCWAP objectives were delivered in Quarter 4. The SEW Team has exceeded committed annual weed control targets delivering 542 hectares of weed control works on public and private land. Further weed control works delivered as follows; Final Pesticide Use Notification Plan being adopted by Council and satisfying NSW EPA audit requirements. Class 1 tropical soda apple plants were removed under Thora Bridge and coordinating large scale inspections and eradication at Pine Creek State Forest.

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Ongoing treatment of Class 1 kidney leaf mud plantain at Raleigh Waste Management Centre. The trial of Bioweed (organic herbicide) and subsequent report to Council - May 2015. The initial treatment of Seeded Bananas as classified as a new incursion in the Shire. The ongoing treatment of white blackberry, salvinia and fireweed.

LE.5.3.2.1 Conduct up to 400 annual inspections as the Local Control Authority under the NSW Noxious Weeds Act 1993 (dependant on Council adopting SDR Review for Weed Management Services recommendation)

Progressing A total of 200 on ground Local Control Authority weed inspections were completed in the 2014/15 financial year covering approximately 5100 ha.

LE.5.3.2.2 Implement Stage 1 of SDR Review for Weed Management Services (dependant on Council adopting recommendation)

Completed This project was completed in Q3. An Invasive Plants Inspector (P/T - 12 month contract) was employed, Weedmap Pro software is functional and is now being used in the field and private weed spray contractors are now engaged to carry our weed control and bush regeneration services.

2015/16


LE.5.3.1.1 Implement annual objectives of the North Coast Weeds Advisory Committee Weeds Action Program 1520

Completed All twelve (12) NCWAP objectives were successfully implemented and/or completed in the 2015/16 year, with the following outputs achieved - 393 hectares of weed control including control of high priority species Tropical Soda Apple, Seeded Banana and Black Locust; 261 private property inspections, covering an area of 6003 hectares; 670 kilometres of high risk pathways inspected; 61 high risk sites inspected covering an area of 405 hectares; 58 other priority sites inspected covering an area of 380 hectares.

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LE.5.3.2.1 Conduct up to 400 annual inspections as the Local Control Authority under the NSW Noxious Weeds Act 1993

Completed A total of 261 private property inspections were completed covering an area of 6003 hectares across the Bellingen Shire; as well as 30 public land sites inspected.

LE.6 We work together to protect and enhance our environment

LE.6.1 The guidance of the custodial people is recognised

2012/13


LE.6.1.1.0 Recognise and acknowledge the traditional owners of the land

Completed Acknowledgement incorporated in the Community Strategic Plan. Aboriginal representatives included on heritage advisory committee.

LE.6.1.1.1 Review the Advisory Committee membership with the objective of incorporating representation from the aboriginal community

Completed New Community Wellbeing Advisory Committee call for nominations are being prepared now that the Community Wellbeing Manager is in place. Membership and terms of reference were reviewed by council in late 2012.

LE.6.1.1.2 Implement cultural awareness program for Council staff

Completed Key staff involved in community planning and support have attended training. Wider staff program has not progressed due to internal constraints.

2013/14



Completed The SE&W Team is taking steps to better engage with the custodial people of the Shire. Although a whole of Council approach is recommended, the SE&W Team continues to engage with various Aboriginal Green Teams. The Community Wellbeing team has met with a range of Gumbaynggirr representatives to seek guidance.

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2014/15


LE.6.1.1.1 Support an Aboriginal Green Team to implement on ground works for weed control and/or bush regeneration (subject to external grant funding success)

Completed Council staff assisted the Coffs Harbour Aboriginal Land Council's (CHALC) Environment Trust grant application to the value of $100,000 for on ground bush regeneration and weed control projects in Yellow Rock. Staff provided detailed project plans for CHALC to implement if successful as well. In Quarter 3, Council has been informed the CHALC grant has not been successful.

2015/16


LE.6.1.1.1 Respond to Community requests as appropriate

Completed A range of community requests were responded to throughout the year on a variety of subject matters.

LE.6.2 Our community is informed and educated on environmental issues, threats and opportunities

2012/13


LE.6.2.1.0 Educate and partner with the community on environmental matters

Progressing First Environmental Sustainability Advisory Committee (ESAC) held on 12th June 2013.

LE.6.2.2.0 Education and enforcement programs delivered to stakeholders and community

Completed The Invasive Plants Officer presented at the Weed Identification and Control field day held with Bellinger Landcare. This provided weed identification tips and control advice to 20 community attendees.

LE.6.2.2.1 Develop and distribute educational Completed This is an on-going action for the Invasive Plants Officer. The Invasive Plants Officer responds to hotline and front desk enquiries for weed

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material for high risk weed species identification and management techniques, providing educational material for high risk weed species. Additional to this the Look Learn Act Weed Awareness extension package is providing further avenues for community members/landholders to access educational material on weed identification and management.

LE.6.2.2.2 Develop and publicise hotline numbers and regional contacts

Completed The NCWAC Weed Action Plan Project Reference Team, working with Southern Cross Ten, has developed the 'Look Learn Act' Weeds Awareness extension package. This package has included TV adverts; radio adverts; set-up of the Look Learn Act website, facebook page and twitter account. All media and promotion sources used for promotion of weed awareness and management publicise, or provide links to, the regional weed management contacts and hotline numbers.

2013/14


LE.6.2.1.1 Support community based sustainability & natural resource management education programs, projects & festivals

Completed The S&NR Team opened the Environment Levy Community Fund (ELCF) to the community. Council received seven project applications capped at $5,000 per project from environmental community groups. Council’s Manager S&NR subsequently presented the Environment Sustainability Advisory Committee (ESAC) meeting in Q2 for comment and recommendation. All seven projects were endorsed by the ESAC and subsequently adopted by Council to the value of $35,000. The S&NR Team has presented at the Bellingen Plant Fair, conducted Environment Levy Community fund educational workshops at Urunga, Bellingen & Dorrigo, conducted Bellingen Island educational walking tours with the community and regularly conducts weed identification and riparian vegetation workshops at various private properties throughout the Shire.

LE.6.2.1.2 Build partnerships with the community through Quarterly meetings of the Environmental Sustainability Advisory Committee (ESAC)

Completed

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2014/15


LE.6.2.1.1 Provide financial support to community groups for environmental sustainability projects via the Environment Levy Community Fund (ELCF). Funding up to $5,000 per project competitively assessed

Completed Council received a total of thirteen (13) applications for the Environment Levy Community Fund in FY2014/15. The Committee selected a total of nine (9) projects to the value of $32,773 to be adopted by Council at the Council meeting in November 2015. Council requested further information on two (2) of these applications and this was presented to the committee in Quarter 2 for discussion. These two (2) projects then went to Council for consideration and Council subsequently adopted one (1) project to support Wenonah Dune Care to reroof their shed.

LE.6.2.1.2 Build partnerships with the community through Quarterly meetings of the Environmental Sustainability Advisory Committee (ESAC)

Completed The fourth ESAC meeting was held on 10 June 2015. A quorum of members was not in attendance; however a field trip to Council's river and biodiversity improvement projects was still run. Some key initiatives that ESAC assisted Council with in FY2014/15 include; allocation for the Environment Levy budget, assessing the Environment Levy Community Fund applications, technical input into the Coastal Zone Management Plan and Estuary Inundation Mapping Study, distributing information the Bellinger River Snapping Turtle mortality event and completing the Coffs Coast Waste Services waste strategy survey.

2015/16


LE.6.2.1.1 Provide financial support to community groups for environmental sustainability projects via the Environment Levy Community Fund (ELCF). Funding up to $5,000 per project competitively assessed

Completed All six projects funded ($5000 each). Signed agreements received for all six projects, five of which are still underway and one completed.

LE.6.2.1.2 Build partnerships with the Completed Two meetings held - 30 March and 10 May 2016. Environmental Levy

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community through Quarterly meetings of the Environmental Sustainability Advisory Committee (ESAC)

proposed projects and funding allocation was the main focus, along with the change in process for this matter.

LE.6.3 The contribution of our community groups are fostered, supported and celebrated

2012/13


LE.6.3.1.0 Celebrate and support community contribution

Completed Events held throughout the year to recognise volunteering effort such as Australia Day celebrations and National Volunteer Week.

LE.6.3.1.1 Actively recognise and support our community and volunteer groups through events such as Australia Day, Volunteer Week and Local Government Week

Completed Events held throughout the year to recognise volunteering effort such as Australia Day celebrations and National Volunteer Week.

2013/14


LE.6.3.1.1 Conduct annual Volunteers' Day celebration

Completed The Volunteer Celebration Day was conducted on the 17th May. Celebrations included guest speakers, entertainment and a barbeque lunch. A wide range of volunteer groups from across the Shire were invited to attend. This included emergency services, community organizations and sporting groups. Funding of $5,000 will be set aside in next year's budget for on-going recognition and awards for volunteers. At the August Council meeting, a draft volunteer policy was adopted by Council. Further community consultation will see this policy develop to ensure that it meets the needs of Council and its wide range of volunteer groups. The policy will be supported by an Operations Manual to ensure consistent management of volunteers across all Council departments.

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2014/15


LE.6.3.1.1 Conduct annual Volunteer's Day Celebrations and develop a professional development program for volunteers who support Council services

Completed BSC hosted a celebration as part of national Volunteer Week at Dangar Falls, Dorrigo on Tuesday 12 May. It was attended by Acting Mayor Cr Desmae Harrison, approximately 40 volunteers and representatives from council. One volunteer was acknowledged at the celebration for over 25 years service to the Dorrigo Tourist Association. Advertising prior to the event was conducted through print, radio and web media along with the opportunity for long serving volunteers in the community to be recognised. Feedback from volunteers following the 2014 celebration identified that they would prefer to celebrate or be recognised within their own volunteering program and so BSC managers of volunteers were also encouraged to recognised their volunteers in the most appropriate way within their own teams.

2015/16


LE.6.3.1.1 Develop a volunteer recognition program

Progressing Volunteers were recognised during National Volunteer Week in May 2016 with focus placed on recognising longstanding Section 355 Committee volunteers as well as other community group volunteers. A successful afternoon tea event was held at Raleigh Hall with approximately 50 volunteers in attendance. Importantly the planning and implementation of this event was a collaboration of the Volunteer and Visitor Information Centre and the relevant Council representative that directly manages the recognised volunteer groups.

LE.6.3.1.2 Undertake a survey seeking input from volunteers on their job satisfaction

Progressing A volunteer survey of Council direct volunteers was undertaken in April/May 2016. Some volunteer groups requested an extension of the closing date which was granted. The results of the survey are yet to be analysed however will be completed in July 2016.

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LE.6.3.1.3 Engagement of the Work for the Dole Program where candidates will predominantly work on community projects

Completed Council engaged three Work for the Dole placements. Each placement worked at the Events Hub and assisted in compiling data for the website, providing secretarial support for the Events Hub committee and researching and collating data to assist event organisers, for example identifying suppliers that support the events and festivals sector such as venues, marketing, volunteers, event hire equipment etc.

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Civic Leadership

CL.1 Council is an organisation that embraces business excellence

CL.1.1 Financial sustainability is maintained through effective short and long term financial management

2012/13


CL.1.1.1.0 Compliance with Council policy and relevant legislation to ensure the long term financial sustainability of the organisation

Completed Completed except for finalisation of 2013 financial statements check of KPI's - all compliance issues met for 2012-2013 subject to audit.

CL.1.1.1.1 Review financial planning policy Completed Financial Planning Policy adopted in April 2013

CL.1.1.1.2 Review long term financial plan Completed LTFP adopted in June 2013.

2013/14


CL.1.1.1.01 Long-term financial plan - Reported to Council for adoption by 30 June each year

Completed Adopted by Council at 19 February 2014 meeting. This document was included in the suite of documents for the Special Rate Variation application.

CL.1.1.1.02 Financial Report/Statements - Lodged by the due date with DLG

Completed Completed and lodged with the Division of Local Government within the statutory timeframe.

CL.1.1.1.03 Rates and instalment notices - run as per CivicView schedule

Completed Rates notice, instalment notices and water accounts were prepared and sent within the statutory timeframe.

CL.1.1.1.04 Payroll - Payroll runs conducted in time for pay dates.

Completed All Payroll runs were conducted on time for all pay dates.

CL.1.1.1.05 Quarterly Budget Reviews - Reported to Council within 2 months of end of Quarter

Completed 2nd and 3rd quarter reviews were reported to the March and June 2014 Ordinary Council meetings respectively.

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CL.1.1.1.06 BAS - Lodged with the ATO by the due date

Completed BAS lodged each month within statutory timeframes.

CL.1.1.1.07 Revenue Policy - Reported to Council for adoption by 30 June each year

Completed Adopted by Council at 19 February 2014 meeting. This document was included in the suite of documents for the Special Rate Variation application.

CL.1.1.1.08 Fees & Charges - Reported to Council for adoption by 30 June each year

Completed Adopted by Council at 25 June 2014 meeting.

CL.1.1.1.09 Statement of compliance - Lodged by the due date with DLG

Completed Lodged with the Division of Local Government by due date.

CL.1.1.1.10 Pensioner Concessions Subsidy - Lodged by the due date with DLG

Completed Lodged with Division of Local Government by due date.

CL.1.1.1.11 FBT Return - Lodged with the ATO by the due date

Completed Lodged with the ATO by the due date.

CL.1.1.1.12 All financial statutory requirements Completed Met the requirements of the OP items.

CL.1.1.2.1 Assess progress against the Financial Planning Policy Quarterly and report to the Executive and Council

Completed Progress assessed against the Financial Planning Policy for the Sept, Dec and March quarter and reported to the Executive and Council. The fourth quarter to be reported with the 2014 Financial Year Financial Statements.

CL.1.1.3.1 Manage assets - Plant Replacements conducted for FY according to Forecast produced in CY H1 2012 or variations as agreed with DGMO. Plant disposals conducted for FY according to Forecast produced in CY H1 2012 or variations as agreed with DGMO

Progressing 12 items actioned or on track. Review of light fleet mix commenced but unable to be completed due to resource constraints. Some items rolled into 2014/15. Slippage discussed and agreed with DGMO and plans to address resource shortage made for 2014/15.

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Rates calculations conducted for 2014-2015 FY

CL.1.1.4.1 Review lease agreements for assets owned by Council which are leased to other entities in accordance with the lease agreements

Progressing Lease Policy drafted. Submissions from community on draft policy sought. List of Council leases created from records. Lease register created in corporate electronic management software. Lease data entered into register in corporate electronic management software. Conversations initiated with Coffs Harbour City Council to explore potential resource sharing arrangement with respect to management of leases.

CL.1.1.4.2 Manage lease agreements for assets owned by Council which are leased to other entities in accordance with the lease agreements

Progressing 8 leases currently on month-to-month extension. Renewal on hold pending finalisation of lease policy and management procedures.

2014/15


CL.1.1.1.01 Complete Long-term financial plan within statutory timeframe

Completed Long Term Financial Plan completed within statutory timeframes and adopted by Council at the June 2015 Council meeting.

CL.1.1.1.02 Complete and lodge Financial Report/Statements with OLG within statutory timeframe

Completed

CL.1.1.1.03 Complete rates and instalment notices within statutory timeframes

Completed

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CL.1.1.1.04 Complete payroll runs within timeframe

Completed All payroll runs completed within timeframe up to 30/06/15.

CL.1.1.1.05 Complete quarterly budget reviews within statutory timeframes

Completed All three quarterly budget review statements (September 2014, December 2014 and March 2015) completed for the year.

CL.1.1.1.06 BAS - Lodged with the ATO within statutory timeframe

Completed All Business Activity Statements for 2014/15 lodged within statutory timeframe.

CL.1.1.1.07 Complete revenue policy within statutory timeframes

Completed Revenue Policy completed within statutory timeframes and adopted at the June 2015 Council meeting.

CL.1.1.1.08 Complete Fees & Charges Schedule within statutory timeframes

Completed Fees and charges schedule adopted by Council at the June 2015 Council meeting.

CL.1.1.1.09 Complete statement of compliance and lodge with OLG within statutory timeframe

Completed

CL.1.1.1.10 Complete and lodge pensioner concession subsidies with OLG within statutory timeframe

Completed Subsidy Claim #128 audited and lodged with Office of Local Government within statutory timeframe.

CL.1.1.1.11 FBT return lodged with ATO within statutory timeframe

Completed Fringe Benefit Tax return completed and lodged by due date 21 May 2015.

CL.1.1.1.12 Develop improved timesheet process and systems

Progressing Investigations commenced. Due to loss of key Finance staff during 2014/15 this item will be completed in 2015/16.

CL.1.1.1.13 Revise payroll in terms of pre-payments of some staff wages

Completed

CL.1.1.1.14 Finalise implementation of committed costing

Not Progressing Due to loss of key Finance staff during 2014/15 this item will be completed in 2015/16.

CL.1.1.1.15 Review outstanding monies for sale of land

Progressing Due to time competing priorities and time required in researching individual accounts, beneficiaries and solicitors this action is not yet finalised. It is anticipated all funds currently held by Council from the

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Sale of Land for unpaid rates be completed within 2015/2016 financial year.

CL.1.1.1.16 Review fees and charges Completed

CL.1.1.1.17 Implement IP&R into Civic View and Power Budget

Not Progressing Due to loss of key Finance staff during 2014/15 this item will be completed in 2015/16.

CL.1.1.1.18 Undertake fair value for AASB113 new standard

Completed AASB113 changes implemented as part of the 2014/15 financial statements and audited (Note 27).

CL.1.1.1.19 Implement Blackadder changes into Civic View and Power Budget

Progressing Some recommendations underway. Action plan and timetable developed by CFO.

CL.1.1.1.20 Service delivery reviews - provide financial requirements

Completed Being undertaken as required. Service review undertaken by Evolve. Further service reviews to come during next few financial years.

CL.1.1.1.21 Review invoice distribution across organisation to improve current processes and streamline

Progressing Further follow up required regarding collection of invoices, and procedures still to be written. Thorough review to be undertaken on commencement of Senior Accountant during 2015/16.

CL.1.1.2.1 Complete quarterly as part of budget review process

Progressing Financial Planning Policy to be reviewed in 2015/16 as a result of changes from Fit for the Future reforms.

CL.1.1.3.1 Manage assets - Plant Replacements conducted for FY according to Forecast produced in Civic View or variation as agreed with DGMO

Completed Council's high pressure drain cleaner, a pig trailer and the mini excavator and associated trailer were all replaced Council's road patching truck, bridge crew truck and skid steer loader were not replaced pending internal discussions about the technical solution which will provide the greatest efficiencies and lowest cost of service delivery. A decision was made to defer the replacement of Council's heavy wheel loader in order to delay capital expenditure. An alternate solution with respect to the water trucks was proposed whereby the bodies would be replaced and the chassis retained for a further 2-3 years. Specification of the bodies has commenced.

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The three town maintenance tippers were all specified, RFQ's conducted and orders placed. Due to long lead times for build, the items were not able to be supplied within the financial year.

CL.1.1.3.2 Commence preparation of asset management plan for plant

Completed Asset Management plan commenced.


Completed Lease register now available to staff on Intranet. Asset optimisation review continuing.


Completed Lease policy adopted and lease register implemented and made available to staff via Intranet. High level lease procedures identified. Leases assessed.

2015/16


CL.1.1.1.01 Complete Long-term financial plan within statutory timeframe

Completed Long Term Financial Plan completed within statutory deadline and adopted at June Council meeting.

CL.1.1.1.02 Complete and lodge Financial Report/Statements with OLG within statutory timeframe

Completed 2015 Financial Statements completed and lodged within statutory deadline.

CL.1.1.1.03 Complete rates and instalment notices within statutory timeframes

Completed Rates levy raised by due date of 31 July 2015. All instalment notices issued by due date.

CL.1.1.1.04 Complete payroll runs within timeframe

Completed All payments made by weekly due date.

CL.1.1.1.05 Complete quarterly budget reviews within statutory timeframes

Completed All quarterly budget reviews submitted to Council for approval by statutory due date.

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CL.1.1.1.06 BAS - Lodged with the ATO within statutory timeframe

Completed All activity statements lodged by statutory deadline.

CL.1.1.1.07 Complete revenue policy within statutory timeframes

Completed Revenue Policy completed by statutory due date and adopted at June Council.

CL.1.1.1.08 Complete Fees & Charges Schedule within statutory timeframes

Completed Fees and charges schedule completed by statutory deadline and adopted at June Council meeting.

CL.1.1.1.09 Complete statement of compliance and lodge with OLG within statutory timeframe

Completed Statement of Compliance completed by statutory due date and lodged with the Office of Local Government.

CL.1.1.1.10 Complete and lodge pensioner concession subsidies with OLG within statutory timeframe

Completed Pensioner concession subsidy claim completed by statutory due date and lodged with the Office of Local Government.

CL.1.1.1.11 FBT return lodged with ATO within statutory timeframe

Completed FBT return completed by statutory due date and lodged with the Australian Taxation Office.

CL.1.1.1.12 Develop improved timesheet process and systems

Not Progressing To be reviewed as part of replacement of Corporate IT System.

CL.1.1.1.13 Implement 2015/2016 commitments in the FFF Plan

Completed Savings review completed ($250K). Reassessment proposal in draft form.

CL.1.1.1.14 Finalise implementation of committed costing

Not Progressing To be included in replacement of Corporate IT system. Current IT system not able to utilise full committed costing.

CL.1.1.1.15 Reconciliation and distribution of monies held in trust for sale of land for unpaid rates

Not Progressing In prioritising other finance projects this project is to be completed in 2016/17.

CL.1.1.1.16 Commence review of non-rateable land

Progressing Awaiting on new Local Government Act to be completed prior to finalisation of this project.

CL.1.1.1.17 Continue implementation of all 'Blackadder/Morrison Lowe

Completed Process ongoing.

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Review' changes.

CL.1.1.1.18 Service delivery reviews - provision of financial information

Completed Provision of input into IT Service review completed.

CL.1.1.1.19 Review invoice distribution across organisation to improve current processes and streamline

Progressing Review commenced. Significant changes likely with replacement of corporate IT system that will have significant impact on invoice distribution.

CL.1.1.1.20 Investigate options for new corporate operating system (IT)

Completed Procurement Plan completed. Tender process commenced with Kempsey Shire Council.

CL.1.1.2.1 Review of financial planning policy Not Progressing To review in 2016/17 financial year.

CL.1.1.3.1 Manage assets - Plant Replacements conducted for FY according to Forecast produced in Civicview or variations as agreed with DGMO.

Completed The need for an Asset Management Plan for Plant has been reassessed in consideration of other competing priorities. A critical review of plant has been undertaken and a 20 Year plant replacement program has been developed and will be implemented from 2016-17. A light motor vehicle policy has also been developed to support the internal management of Council light vehicles.

CL.1.1.3.2 Commence preparation of asset management plan for plant

Completed The need for an Asset Management Plan for Plant has been reassessed in consideration of other competing priorities. A critical review of plant has been undertaken and a 20 Year plant replacement program has been developed and will be implemented from 2016-17.


Progressing Solicitors and external management facilitating ratification of Leases.


Progressing Coordination with external management and Solicitors ongoing.

CL.1.1.4.3 Develop a new asset management Completed The Asset Management Framework has been completed, resource

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framework allocation will be reviewed in 2016-17

CL.1.2 We attract, develop and retain highly skilled staff

2012/13


CL.1.2.1.0 Implement the Workforce Management Plan

Progressing Actions contained in the WMP continue to provide the focus and priority for the OD team. 2012/13 actions in this 4 year plan have substantially been achieved despite budget and resource constraints with key focus areas being implementing actions from the organisation review including structural changes, improving recruitment processes, establishing a hosted trainee program, providing work experience under various education and employment programs, strengthening our relationships with local schools and education providers, establishing an online learning approach and addressing agreed staff training priorities, enhancing our induction program, improving internal communication and creating opportunities to capitalise on the skills and experience of staff, implementing the changes arising from the new WHS Act, implementing a workers compensation improvement plan in partnership with our insurer including proactive management of our return to work (post injury) program, and continuing our staff health and well-being programs.

CL.1.2.1.1 Provide training opportunities to ensure staff are aware of legislative and policy changes

Completed Council's online learning system is now being used to provide all new staff with key legislative and policy information. A register of Council policies has been developed. Key policies have been updated and communicated throughout the year. Council's new Intranet is being used to provide improved access for staff to Council's policies. The executive team have been provided with training related to their role as Officers under new Work Health and Safety (WHS) legislation. In addition, updates to all staff have been provided regarding changes to the WHS Act and Model Code of Conduct.

CL.1.2.1.2 Implement Council’s formal traineeship program

Completed Traineeships in Disability and Aged Care, Customer and Business Support and Library Services continue. Apprenticeships in mechanics

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and bridge carpentry are being investigated. Council provided university internships and school work experience opportunities throughout the year.

CL.1.2.1.3 Implement Council’s Workplace Equity and Diversity Strategy

Completed Actions from Council's EEO and Diversity Strategy have been implemented. A statement of commitment is being prepared and statistical data is being collated for the 50:50 Vision - Councils for Gender Equity Program in order to provide future measurement of Council's progress. A new plan is to be developed to commence from 2013 FY. Council has provided 2 hosted employment opportunities for categories covered by Council's diversity strategy along with continuing a contract for secure document disposal with New Horizons, an employer of people with disabilities.

CL.1.2.1.4 Review WHS policy, return to work policy and consultation statement

Progressing Council's Work Health and Safety Policy has been reviewed to reflect changes in the legislation. The Policy is expected to be endorsed at the first meeting of the new Health and Safety Committee scheduled in August 2013. Key supervisory staff have completed training in Return to Work responsibilities and coordination. The Return to Work Policy and procedures have been updated along with a suitable duties register and job demand analysis to assist in a safe and early return to work following injury. The focus on early and safe return has resulted in a downward trend in days lost to injury.

2013/14


CL.1.2.1.01 Meet Council's recruitment needs Completed For the 2014-15 FY Council's recruitment budget has been reduced by $40k reflecting the ongoing cost savings that have been achieved through improved, more streamlined recruitment activities including the utilisation of online recruitment resources where possible. This year saw some 17 vacancies recruited to. Positive candidate feedback on the professionalism of Council's recruitment processes is regularly

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received.

CL.1.2.1.02 Recruit “hosted” trainees and apprentices

Completed Hosted trainees appointed in the following areas: - Customer and Business Support - Disability and Aged Care - Library The program is providing mutual benefit for Council and trainee participants.

CL.1.2.1.03 Register for 50:50 Vision – Councils for Gender Equity Program (national accreditation and awards program) and achieve minimum of Bronze award

Progressing A project has been scoped to enable registration for the 50:50 Vision Gender Equity program and achieve bronze status. Registration will follow Council endorsement of the final draft of the Diversity and Equity Plan 2014 - 2018.

CL.1.2.1.04 Develop a system to capture, collate and track organisational training needs

Completed Organisational training needs continue to be identified through a number of mechanisms. Progress continues to be made in encouraging employee usage of Council's Learning Management System. In addition, Council is working collaboratively with MIDROC HR counterparts to identify ways to address regional training needs in a cost effective manner.

CL.1.2.1.05 Prioritise and address group training needs

Completed Group training needs, which formed the basis of Council's training plan and priorities at the commencement of this year, have been met. Both online and face to face learning has been delivered for staff across a range of topics and technical skills including training in emotional resilience, supervision, harassment and bullying, customer service, business writing and digital skills development.

CL.1.2.1.06 Increase utilisation of e-learning resources across the organisation

Completed The use of e-learning resources continues to be promoted and usage increased. The delivery of state funded digital skills training for outdoor staff was also achieved during the year in support of our e-learning initiatives. Further, we have now influenced 6 other Council's in MIDROC to adopt the same Learning Management System as BSC with significant cost savings across the group than would have been achieved individually.

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CL.1.2.1.07 Undertake bi-annual succession planning reviews with CET

Completed Succession planning framework developed. Preliminary review discussions held with ELT.

CL.1.2.1.08 Implement a performance management system which enables improved alignment with DP and OP

Completed System in place which integrates with operational plan and corporate reporting system. Indoor staff utilising for coming performance year.

CL.1.2.1.09 Conduct biennial staff satisfaction survey

Completed Online survey tool developed in-house. Communication and implementation plan developed. Implementation delayed due to other organisational priorities. Scheduled for commencement 1st Quarter of new performance year.

CL.1.2.1.10 Incorporate nationally recognised competency standards into Council’s skills review process

Completed MIDROC WHS group collaborated throughout the year to develop a consistent approach to assessing and developing plant competency in line with national standards. This project ultimately received external funding from our insurer, StateCover. Three employees are being trained as assessors. Scoping of the wider project related to skills progression within Council's salary structure has concluded. Considerable research has been undertaken in an attempt to identify a pragmatic and value-add solution that continues to meet Award requirements and provides value for money.

CL.1.2.2.1 Implement recommendations from organisation structure review as per implementation plan and provide regular reports to Council (Quarterly)

Completed Completed. Final report, as at 30 September 2013, was endorsed by Council.

CL.1.2.3.1 Complete annual review and update of WHS corporate plan and implement agreed priority actions

Completed The following priority actions, identified in Council's WHS corporate plan, were completed: - review and update of the WHS management system - development and distribution of a WHS Policy

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- evacuation and emergency procedures updated and practiced - manual handling training provided resulting in a 20% reduction of incidents resulting in injury - health and wellbeing programs being delivered including skin checks, employee assistance program, hydration program, infection control program - volunteer safety handbook drafted - health and safety representatives elected for work groups and provided with training - health and safety committee formed and distribution of information from committee actions provided across organisation This year has seen a decrease in the number and severity of workers compensation claims.

CL.1.2.3.2 Complete annual review and update of WHS management system

Completed Council's WHS Management System has undergone significant review with a number of policies and procedures having been updated and transferred to the corporate intranet for ease of access/use by staff.

CL.1.2.3.3 Implement changes arising from new WHS Act

Completed Council's responsibilities under the WHS Act 2012 continue to be incorporated into the review and upgrade of Council's WHS Management System and plans and through the implementation of the Workers Compensation Improvement Plan jointly developed by Council and our insurer Statecover.

CL.1.2.3.4 Implement agreed employee health and wellbeing programs.

Completed Skin cancer detection program was provided, with 65 participants. Other health and wellbeing programs provided this year included infection control during the cold and 'flu season, a hydration program, and the conduct of resilience training sessions for staff. The employee assistance program continues to be promoted and utilised by staff on a needs basis.

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CL.1.2.3.5 Develop a monitoring system for incident reporting to ensure corrective actions are implemented

Completed A number of systems have been evaluated to assist in the management and reporting of incidents. The number and severity of incidents involving "lost time" has decreased significantly with a subsequent decrease in Council's workers compensation premium estimate for 2014/15.

CL.1.2.3.6 Develop and implement improved manual handling solutions including training

Completed The manual handling program conducted throughout the outdoor workforce has led to a significant decrease in injuries related to body stressing. This decrease is in the order of 50% which exceeds the target of 30% set for the program. Staff have shown a high level of enthusiasm for the program, with each participating group nominating a "manual handling champion" to ensure the program has ongoing support within the team.

CL.1.2.3.7 Implement action from MIDGOC hearing program to comply with legislative requirements

Not Progressing The WorkCover Authority issued an exemption in regards to the new requirements of the Regulation across all industries to allow organisations sufficient time to plan and prepare for the changes. Council has commenced preparation for conducting noise testing through purchase of equipment and providing training to key staff.

CL.1.2.3.8 Review and update asbestos management plan and procedures

Completed "Asbestos Awareness" training has been provided to staff who have a higher risk of encountering asbestos while at work. "Management of Asbestos" training was provided to staff who may be required to handle asbestos as part of their work tasks. A review of the process for disposal of asbestos at Council's waste facilities was undertaken.

CL.1.2.4.1 Continue implementation of Council’s current Equity and Diversity Plan (up to Sept 2013)

Completed Current 4 year Plan was developed and adopted in September, 2009. Council has undertaken a broad range of activities throughout the preceeding years in support of the Plan objectives. These activities are detailed in the 2013 Annual Report.

CL.1.2.4.2 Develop and implement new Equity and Diversity Plan (from Oct 2013)

Completed Diversity and Equity Plan 2014 - 2018 final draft prepared and ready for consideration by Council. Implementation of the Plan is an integral component of Council's commitment to maintaining a workplace free from discrimination as well as establishing a workforce that is representative of the community it serves. Focus of the new Plan is on the employment of women, the indigenous and youth.

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2014/15


CL.1.2.1.01 Meet Council's hiring placement and on boarding needs

Completed During this year Council recruited to 24 positions, 3 of which necessitated re-advertising. 633 applications were received and processed. The "target" average time to hire is 8 weeks. The "actual" average time to hire was 5.5 weeks. This is a notable achievement considering Council's recruitment activities are primarily managed "in house". Further, due to process improvements and a higher level of automation, this activity has been achieved with a reduction in recruitment budget of 43% since 30 June 2012. This year’s budget was reduced by 20% from the previous year and recruitment activities were managed within this, with a small under spend achieved.

CL.1.2.1.02 Identify and facilitate additional opportunities for “hosted” trainees and apprentices

Completed During the reporting period, existing traineeships in Library Services and Customer and Business Support continued. One traineeship in Disability and Aged Care was completed with the trainee successful in securing permanent employment with Council. A new traineeship in Bridge Carpentry commenced.

CL.1.2.1.03 Identify and address "group" learning and development needs

Completed During 2014/15, Council was instrumental in driving a regional procurement initiative which lead to the implementation of a regional on line learning platform, improving access to learning for staff and generating significant cost savings across a number of MIDROC councils. Utilising a “blended” approach to training, including providing access to online courses, has enabled BSC to optimise the available training budget with our employees completing just over 500 learning events during the reporting period. Approximately 40% of the training completed during the reporting period were online courses in a range of subjects such as asbestos awareness, appropriate behaviours at work, communication, stress management, problem solving and project management. In addition, employees, contractors and committee members were able to access and review a range of important Council policies and procedures through the on line learning system.

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Employee induction was also undertaken via a blended approach, which included online learning and a face-to-face one-day workshop. 28 people attended induction over the year. Face to face training was also attended by 75 employees on subjects such as business writing skills, planning for safety, pricing for fees and charges, and customer service. Compliance/ licencing training in areas such as working near overhead power lines and traffic control continued. One employee was sponsored to attend the LGMA mentoring program for senior leaders and a number of employees have initiated mentorship relationships with others to facilitate personal and professional development, particularly in relation to the development of leadership skills. Council’s focus on the development of leadership skills has been detailed elsewhere in this report.

CL.1.2.1.04 Develop the leadership and management capability of our current and future leaders

Completed There has been a strong focus on leadership development during the 2014/15 period with positive feedback and outcomes reported by participants. Two comprehensive leadership development programs were delivered in-house. One for Works Supervisors and the other for Council’s management team. Follow up initiatives are scheduled for the coming reporting period. Managers also attended skills training in performance management and feedback. A strategic leadership and planning workshop was held for Councillors in August 2014 and a follow up workshop was held in March this year. Council also participated in the LGMA mentoring program for high potential leaders, including providing an executive mentor to the program.

CL.1.2.1.05 Continued implementation of improved performance management system

Completed Council introduced an electronic Employee Performance Management system from 1 July 2014. The new process makes performance reviews less cumbersome than the previous manual process and enables direct alignment of OP priorities to individual performance plans. Performance reviews for the period ending 30 June 2015 are in progress.

CL.1.2.1.06 Identify and develop response to Completed A staff survey was completed towards the end of 2014. More than 100

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priority issues arising from staff survey

employees attended one of 15 presentations delivered on the results. Employees were subsequently engaged in improvement planning within their respective teams facilitated by their manager/supervisor. These improvement plans focused on one or more of the 6 priority issues identified from the results. A council-wide action plan, based on the survey results, is being finalised.

CL.1.2.1.07 Coordinate Council's response to the issues arising from the LGMA Operational and Management Effectiveness Survey

Completed Council has now participated in Round 1 and 2 of the LG Professionals/PwC Operational Effectiveness Survey. Round 3 will be undertaken early in the coming year. Continued provision of this industry benchmarking tool via LGP, post Round 3, is anticipated. Survey results have provided useful indicators in relation to ongoing organisational and financial sustainability efforts. These are currently under consideration.

CL.1.2.1.09 Maintain an effective and productive employee relations environment

Completed Employee communication and consultation processes have been maintained through the Staff Consultative Committee, Health and Safety Committee and Council-wide management and executive team meetings. Further employee engagement has been facilitated through presentations and improvement planning related to the outcomes of the recent Staff Survey and information updates to staff regarding Council's Fit for the Future submission. There have been no significant employee relations incidents and no union notified grievances.

CL.1.2.1.10 Address employee implications from various organisational review processes

Completed During the reporting period reviews were undertaken for ranger services, the finance department, and water and waste water. Consultation with key stakeholders has been undertaken and implications, including for employees, considered and addressed.

CL.1.2.3.1 Complete annual update of WHS Corporate plan and implement priority actions

Completed Corporate safety plan priorities have progressed to GM's satisfaction. Corporate safety priorities and timeframes are currently under review and will be informed by upcoming annual safety audit.

CL.1.2.3.2 Implement agreed employee health and wellbeing programs.

Completed During the reporting period Council's Health and Safety Committee elected to utilise the NSW Health Program "Get Healthy at Work" focusing on mental health and healthy eating. In addition, information and an early detection tool for skin cancer was provided to staff. Availability of the Employee Assistance Program continued to be

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promoted to employees and utilised as required.

CL.1.2.3.3 Implement an electronic monitoring system for incident reporting to enable improved oversight of corrective actions

Completed After research and cost/benefit analysis, Council's existing CivicView system will be utilised for reporting and capturing incidents and WorkCover claims. Continuation of the existing manual process for overseeing the implementation of corrective actions is considered to meet Council's needs in the short term.

CL.1.2.3.4 Implement actions from the 2014-2018 Equity and Diversity Plan

Completed Recruitment, mentoring and promotion actions from the Equity and Diversity plan continued this year. 5 student work experience placements were provided. Council participated in a careers day held at Dorrigo High School which included both primary and secondary student participation. Relationships with local school careers advisors have been established along with external providers who support youth and indigenous employment. Efforts to increase female representation in non-traditional roles, continues with 2 appointments to Council's "outdoor" workforce - one at Council's waste facility and one in invasive plant inspection.

CL.1.2.3.5 Oversee organisational response to workplace injuries including claims and case management

Completed 19 personal injury incidents were recorded for the year. 78% of these were classified as soft tissue injuries such as sprains and strains. Three of these incidents resulted in lost time with two of the employees affected returned to work on pre-injury duties in a short period of time and one employee currently on a graded return to work plan. In addition, there are two matters ongoing from previous years where the employees are also being supported with suitable duties and graded return to work plans. Efforts to support employees to recover at work positively impact on the overall costs of these claims and hence Council's premium costs. Due to considerable focus on WHS throughout the year, Council's actual workers compensation premium costs were $186,266 less than budget estimate.

2015/16


CL.1.2.1.01 Meet Council's hiring placement Completed The recruitment function at Council has continued to be managed

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and on boarding needs entirely in-house throughout the year. There were a number of critical positions filled including the recruitment of a Deputy General Manager position. Council continues to hold a number of trainee positions along with a University work experience student for a period of six months. The average time to hire was seven weeks or less throughout the reporting period.

CL.1.2.1.02 Develop workforce capability Completed Training throughout the year focused mainly on skills certification for the Works team. This consisted of maintaining the appropriate accreditation in areas such as Traffic Control, Confined Spaces (including breathing apparatus), Chemical Certification and First Aid. On-going one-on-one training has continued to be provided to managers and supervisors in the use of the Performance Management System (Pulse). Online training continues to be provided to staff via Council's Learning Management System.

CL.1.2.1.03 Facilitate organisational response to staff survey

Completed Over the past twelve months there has been significant work completed in order to address the areas noted for improvement in the Staff Satisfaction Survey. The team leaders and managers have worked with their teams to prepare specific recommendations that fall within their area of responsibility. Each function has prepared an overview to provide details of their team, their purpose and goals for the foreseeable future. In addition, the management team have finalised their responses to the specific recommendations that fall under their area of responsibility. This level of commitment from all areas demonstrates ownership across the board and a real commitment on the part of those involved to improve areas of staff satisfaction. These teams continue to monitor and progress the action items.

CL.1.2.1.04 Continue implementation of leadership and engagement framework for our current and future leaders including Councillors

Completed An on-going learning and development program at Council has provided senior management with increased skill in the areas of change management, managing difficult conversations and providing effective feedback which are all relevant in the context of the Fit for the Future process. A 'refresher'' program for the High Performance Leadership Coach was implemented and completed by the senior management team. New managers to Council were included in this refresher training but also completed one-on-one catch up sessions to ensure they have

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received the same level of coaching. Council is contemplating running 360 Feedback Reviews as part of the continuous learning approach at Council. Briefing sessions for the incoming councillors will be completed early in the next quarter.

CL.1.2.1.05 Maintain an effective and productive employee relations environment

Completed Council continues to provide formal employee consultation and feedback processes. In particular items can be raised via the Staff Consultative Committee meetings which are held on a bi-monthly basis. All new policy and policy revisions are passed through this committee for review and comment. The Health and Safety Committee also meet with the same provisions for staff feedback. These meetings are in addition to the regular feedback provided directly from Supervisors/Managers via the Intranet and Staff Circulars. Council has not had any matters before the Industrial Relations Commission.

CL.1.2.1.06 Address employee implications arising from industry reform and/or organisational review processes

Completed Any implications have been addressed as required.

CL.1.2.1.07 Facilitate Council's involvement in industry benchmarking

Completed Bellingen Council has been actively participating in the Local Government Professionals Operational Effectiveness Survey and the annual LGNSW Human Resources benchmarking surveys for several years. We now receive legacy reports for the HR Benchmarking Survey that allows us to review previous years data which will assist in planning future strategic priorities. The HR MIDROC group completed a Capability Framework for Local Government which has been adopted for use by some councils in the MIDROC group. Bellingen Council will begin reviewing this framework with a view to utilising this as part of our recruitment, performance management and capability development.

CL.1.2.3.1 Complete annual update of WHS Corporate plan and implement priority actions

Completed Health and Safety Committee, continue to take an active role in promoting safety and wellbeing in the workplace. Council’s Employee Safety and Wellbeing Coordinator promotes consultation and assists to strengthen communication, cooperation and trust between management and workers. Continuous review and updating of the health and safety system and its elements to improve WHS performance has been carried out and continues.

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CL.1.2.3.2 Implement actions from the 2014-2018 Equity and Diversity Plan

Completed The community that Bellingen Shire Council serves is diverse and multicultural. Council’s culture and workforce reflects this, Council continues to share information and understand issues important to both staff and the community. Council has and will continue to support work placements for youth.

CL.1.3 High quality community services and cost effective solutions are delivered

2012/13


CL.1.3.1.0 Undertake review of service standards with the objective of defining levels of service, supporting the asset management framework and underpinning the annual budget process

Completed Service Delivery Review framework implemented and ongoing. Conduct of individual reviews involves the allocation of extensive internal resources and hence reviews are required to be staggered to prevent undesirable impacts on other areas of the business. It is expected that the review framework will be persistent and ongoing as the timeframe to cycle through all priority reviews will exceed the lifespan of any individual review.

CL.1.3.1.1 Develop and implement a Customer Service Charter

Progressing Customer and Business Service Team Leader recruited and Customer Service Charter drafted. Consultation with staff underway and draft has been scheduled for discussion at next Staff Consultative Committee meeting.

2013/14


CL.1.3.1.1 Implement Blackadder Project Plan for Customer & Business Service

Completed The Blackadder Project Plan has been successfully implemented for the Customer & Business Services team (C&BS). The C&BS team is moving steadily towards the achievement of the 80% target for First Contact Resolution (FCR) with an average year to date performance for both telephone and counter contacts of 65.19%

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(measurement commenced from January 2014). Information to assist with further improving FCR is constantly identified and uploaded to the intranet knowledge base. Presentations are also conducted by other departmental staff on a regular basis to broaden the knowledge levels of the C&BS team. Training plans aimed at multiskilling team members are underway. The Mystery Customer program has proven beneficial in raising service standards and the consistent delivery of quality customer service with an average YTD overall performance of 90%. Training on the BEST Customer Service System has also been delivered to embed service standards and behaviours in the C&BS team. Customer feedback is invited by way of surveys that can be completed in hard copy or online, and of the 17 received to date, has reflected consistent excellent ratings. Monthly performance of key performance indicators (FCR, Customer Service Satisfaction Rating (CSS), Service Standards and Operational Support) continue to be measured and reported to management. The introduction of Service Level Agreements (SLA's) as recommended in the Project Plan is under review.

2014/15


CL.1.3.1.1 Implement the Customer Service Charter service standards in responding to customer enquiries through personal contact, correspondence and phone calls

Completed Closer monitoring and review of service standards delivery has resulted in the achievement of consistent results throughout the year by the C&BS team. Monthly coaching of telephone calls and personal contacts continues to be undertaken. The service standards video posted on the intranet is now played and discussed at Staff Inductions.

CL.1.3.1.2 Deliver high quality customer interactions by resolving customer enquiries/concerns on first contact

Completed The C&BS team has achieved the set target of 80% first contact resolution in the 2014-2015 year, ensuring high quality customer interactions by resolving enquiries on first contact.

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CL.1.3.1.3 Satisfy customer service needs on every contact through the delivery of consistent service standards to all customers

Completed The Mystery Customer program continues to provide effective feedback about the quality level of customer service provided, not only by the C&BS team but also other departments in Council. Customer needs continue to be satisfied through the delivery of consistent service standards.

CL.1.3.1.4 Monitor, review and evaluate complaints and compliments on a monthly basis and report on customer service performance

Completed The level of formal customer service surveys provided by the community has declined throughout the year however appreciation for the services and service levels provided by the C&BS team continue to be received by external and internal customers alike. Results are reported on the intranet with monthly reports submitted to the Executive Team for review and appropriate action.

CL.1.3.1.5 Provide administrative and business support by Customer & Business Services to various departments within Council in a professional, accurate and efficient manner to ensure a high level of service delivery to the community from the whole of Council

Completed C&BS provide an extended range of administrative support functions to all areas of Council, in a professional, accurate and efficient manner. This ensures a high level of service delivery to the community from the whole of Council. Compliance targets with service level standards and statutory timeframes have mostly been met.

2015/16


CL.1.3.1.1 Implement the Customer Service Charter service standards in responding to customer enquiries through personal contact, correspondence and phone calls

Completed The Mystery Customer program has proven beneficial in raising service standards and the consistent delivery of quality customer service with an overall YTD performance of 92%. Customer feedback is invited by way of surveys that can be completed in hard copy or online, and those received to date have reflected excellent results.

CL.1.3.1.2 Deliver high quality customer interactions by resolving customer enquiries/concerns on first contact

Completed The C&BS team continues to work consistently towards achieving the 80% target for First Contact Resolution (FCR) with a year to date performance for both telephone and counter contacts of 77% (total recorded contacts for the year were 20,966 of which 16,150 were

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resolved on first contact). The intranet knowledge base is constantly updated with information to assist the C&BS team with further resolving enquiries on first contact. Presentations continue to be conducted by other departmental staff on a regular basis to broaden the knowledge levels of the C&BS team.

CL.1.3.1.3 Satisfy customer service needs on every contact through the delivery of consistent service standards to all customers

Completed The Mystery Customer program has proven beneficial in raising service standards and the consistent delivery of quality customer service with an overall YTD performance of 92%. Customer feedback is invited by way of surveys that can be completed in hard copy or online, and those received for the year have reflected excellent results.

CL.1.3.1.4 Monitor, review and evaluate complaints and compliments on a monthly basis and report on customer service performance

Completed Monthly performance of key performance indicators (FCR, Customer Service Satisfaction Rating (CSS), Service Standards and Operational Support) continue to be measured and reported to management. There were no complaints directly related to C&BS received for the year. 11 compliments were received.

CL.1.3.1.5 Provide administrative and business support by Customer & Business Services to various departments within Council in a professional, accurate and efficient manner to ensure a high level of service delivery to the community from the whole of Council

Completed C&BS provides a range of operational support and administrative functions to other Council departments. The ability to provide timely operational and support services has been impacted by fluctuating staffing levels within the C&BS team and other departments of Council in the latter half of the year. Operational support measured through the volume of certificates issued within the statutory timeframes of <5 frames for the year were as follows: Section 149 Certificates - total 516 of which 417 were issued within 5 days (81%) Drainage Diagrams - total 165 of which 147 were issued within 5 days (89%) Outstanding Notices - total 99 of which 98 were issued within 5 days (99%) Section 603 Certificates - total 380 were issued within 5 days (100%)

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CL.1.4 Best practice, sustainability principles, accountability and good governance are incorporated in all that we do

2012/13


CL.1.4.1.0 Implement a transparent integrated planning and reporting framework that is legislatively compliant and facilitates effective decision making

Completed All elements of IP&R framework completed and adopted by Council 26 June 2013.

CL.1.4.1.1 Adopt a uniform approach to risk management based on best practice

Completed Risk management folded into Operational Plan for 2013-2014 under Governance. Implementation of Risk Management strategies to be undertaken within the framework of the Governance Health Check.

CL.1.4.1.2 Review Council’s Business Paper process to ensure the integrated Planning and Reporting Principles are included and proactively addressed

Completed New business paper template developed which includes reference to budget, community engagement plan and community strategic plan. DGM's and GM ensure these items are proactively addressed.

CL.1.4.1.3 Adoption of BERP Climate Change Action Plan (CCAP) by Council

Completed BERP Climate Change Action Plan adopted by Council in May 2012.

CL.1.4.1.4 Implementation of CCAP, followed by monitoring and verification of meeting emission reduction target

Progressing Council was unsuccessful in gaining the CEEP funding to implement this project. However, in June 2013 Council's Manager S&NR has allocated budget from the State government’s WASIP funding to implement energy efficiency projects for Council and the community.

CL.1.4.1.5 Consider options to integrate action towards BERP target in Council policies

Progressing The Sustainability Officer position is currently vacant and has been challenging to recruit for. In Q4, Council interviewed another 2 sets of shortlisted candidates and on 8 July 2013 has made an offer to a candidate and is currently awaiting acceptance of this offer.

CL.1.4.2.0 Implementation of the Asset Management Strategy

Progressing Asset Management system investigation on hold due to Local Government review and potential regional approach.

CL.1.4.2.1 Implementation of Asset Management Plans

Completed Completed. Service level reviews underway for roads and bridges.

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CL.1.4.2.2 Undertake a service review project with the objective of defining levels of service, supporting the Asset Management Framework and underpinning the annual budget process.

Progressing Service Delivery Review process presented to Council during Q1 2013. Four reviews currently underway.

2013/14


CL.1.4.1.1 Council's Strategic landuse planning program is updated biannually or as necessary to reflect emerging trends, community aspirations and to respond to legislative requirements and/or Council resolution

Completed The strategic land use program has been updated as necessary. For example, Council recently updated the program to facilitate approval of a medical centre and aged housing proposal at Dorrigo.

CL.1.4.2.1 Provide advice in relation to statutory planning and development assessment with 100% of all enquiries responded to

Completed All enquiries have been responded to. No complaints have been received.

CL.1.4.2.2 Assess and determine development applications against current statutory and policy requirements. Ensure 100% Assessments in accordance with Section 79c of the Environmental Planning & Assessment (EP&A) Act 1979. Measure the number of successful legal challenges against Council decision under Section 123 EP&A Act 1979

Completed All applications have been assessed against Section 79c of the Environmental Planning & Assessment Act 1979. No legal challenges lodged.

CL.1.4.2.3 Develop a compliance/enforcement Completed The Compliance & Enforcement Policy was adopted by Council at its

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policy Meeting of 26 February 2014.

CL.1.4.2.4 Regulatory compliance is undertaken in accordance with statutory legislation and the public interest. Effective response to compliance issues will be measured by the number of reviews undertaken by the NSW Ombudsman that resulted in Council modifying compliance procedures

Completed Compliance being undertaken in accordance with statutory requirements. No advice received from Ombudsman regarding complaints or changes to procedures.

CL.1.4.2.5 Processing of Construction, Building and Occupation Certificates. Ongoing administration and assessment. All applications and certificates issued within statutory timeframes

Completed All certificates currently being issued within statutory timeframes.

CL.1.4.2.6 Processing all standard Section 149 Applications within 5 working days

Completed All Section 149 Applications processed in required timeframes.

CL.1.4.2.7 Assessment and processing of complying development applications. Processing of all applications as submitted and continuous improvements identified. All Complying Development Certificates are processed within statutory timeframes

Completed All complying development applications assessed within the required timeframe. Please note that changes to legislation in February now require notification of complying development applications which in turn has changed the determination period from 10 to 25 days. Council’s participation in the eHousing Code will allow for electronic submission of CDC’s and continuous improvement in processing times.

CL.1.4.3.1 Implement internal audit committee and process

Progressing Council resolved to establish Audit Committee. Charter for Audit Committee adopted. Expression of interest conducted for independent chair of Audit Committee and interviews scheduled for early 2014/15. Quotations for internal auditor considered by NSC and BSC staff and

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selection of Coffs Harbour City Council to provide internal audit services resolved by Council.

CL.1.4.3.2 Manage revaluation process Completed Managed revaluation process which resulted in unqualified 2013 Financial Year Financial Statements.

CL.1.4.3.3 Ensure that a contract is in place for external audit services and manage that tender and contract

Completed Managed tender and contract for Provision for Audit Services.

CL.1.4.3.4 Ensure that external audit is conducted

Completed External audit conducted in September 2013.

CL.1.4.4.1 Conduct Governance heath check, prepare and commence action plan for addressing any elements with a rating of less than 3 by the end of 2014-2015

Progressing Focus for 2014/15 has been on addressing urgent governance priorities relating to compliance, and which impact governance health, such as access to information, public interest disclosures, internal audit, secondary employment, delegations of authority, annual reporting and performance management. A cross-sectional review of governance including equally important but less urgent areas planned for 2014/15.

CL.1.4.5.1 Conduct Procurement & Stores within Council according to centre-led model. MEASURES: 100% of tenders requiring Council approval have a procurement plan. $10K in demonstrable savings (against previous pricing or from administrative efficiencies) from better non-tender procurement initiatives

Progressing Centre led model in use. All tenders in Q4 had procurement plans.

CL.1.4.5.2 Complete Implementation of Phase Progressing Build Roadmap into OP - Complete. Roadmap phases are in

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1 of Procurement Roadmap Operational Plan. Establish Steering Group - Complete. Steering group established & meets quarterly. Finalise & communicate tender process, templates & roles & responsibilities - Tender process templates, roles & responsibilities finalised & explained in Procurement Plan. Training of staff planned for 2014/2015. Develop Procurement Portal - Complete. Intranet operational. Develop tender process training for Contract Managers - Contract management training delivered in 2013/14. Further training in tendering planned for 2014/15. Finalise & communicate simple procedures for sub-tender purchasing - Initial training in paper order process in prior year. More than 25 different procurement procedures created and placed on Intranet. Further training anticipated following tendering training. Review procure-to-pay & automated commitment tracking process - Procure-to-pay process reviewed in detail in 2012/13. Automated commitment tracking process in progress. Develop proof-of-concept for eReqs - complete. Some staff currently ordering electronically. Develop p-Card Roll-out Plan - Not yet started. To be part of Financial Sustainability Program.

CL.1.4.6.1 Consolidate and establish Community Engagement function and role within Council. MEASURES:

Progressing Committee accounts and GST reconciliations to be reallocated to Finance. Leases reallocated to new Governance & Corporate Planning Officer. All advertising, press releases, and newsletters now being managed by

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Job Description prepared. Task transitions resulting from Organisation restructure transitioned either into or out of the role. Goals and objectives for role defined and agreed

Communications & Community Engagement Officer Formal job description drafted and waiting approval. Work plan for 2014-2015 prepared as part of Operational Plan preparation and expected to be agreed in Q1 2014/15.

CL.1.4.6.2 Conduct community satisfaction survey including measure of satisfaction with Council's Communication

Not Progressing Postponed due to commitment of resources to other projects.

2014/15


CL.1.4.1.1 Council's Strategic land use planning program is updated biannually or as necessary to reflect emerging trends, community aspirations and to respond to legislative requirements and/or Council resolution

Completed The Strategic Land Use planning program has been updated and is now reflected in the 2015-16 Operational Plan. Key tasks for the forthcoming year are the review of Councils Growth Management Strategy and the review of Council's Development Control Plan.

CL.1.4.2.1 Provide advice in relation to statutory planning and development assessment

Completed All enquiries have been responded to. No complaints have been received.

CL.1.4.2.2 Assess and determine development applications against current statutory and policy requirements. Ensure assessments are in accordance with Section 79c of the Environmental Planning & Assessment (EP&A) Act 1979.


CL.1.4.2.3 Develop procedures to accompany Completed Two new internal procedures to accompanying the Policy have been

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Council's adopted compliance/ enforcement policy

developed. A Barking Dogs and Abandoned Vehicle procedure have been developed, reviewed and implemented.

CL.1.4.2.4 Regulatory compliance is undertaken in accordance with statutory legislation and the public interest.

Completed Compliance is undertaken in accordance with Council's Compliance and Enforcement Policy and relevant statutory requirements. No advice received from Ombudsman requiring modifications to procedures.

CL.1.4.2.5 Processing of Construction, Building and Occupation Certificates. Ongoing administration and assessment.

Completed All certificates currently being issued within a reasonable time frame.


Completed A total of 107, 149 Certificates were processed in Q4 of which 99 were issued <5 days (93%), exceeding the target of 85%.

CL.1.4.2.7 Assessment and processing of complying development applications. Processing of all applications as submitted and continuous improvements identified.

Completed 100% of applications determined within statutory timeframe.

CL.1.4.3.1 Finalise implementation of audit committee, prepare audit plan & conduct internal audits in accordance with plan

Completed During the 2014-15 financial year Council's Audit Committee was established, an internal audit function established, a risk management framework prepared and approved/adopted and an internal audit plan prepared and endorsed by the Audit Committee. The first internal audit is scheduled for July 2015.

CL.1.4.3.2 Manage revaluation process with other relevant managers/staff

Progressing Meetings held with CFO and Asset Manager. Revaluation process to be finalised in Q1 2015/16 as part of the 2014/15 Financial Statements preparation.

CL.1.4.3.3 Manage external audit contract Completed Contract being managed as required.

CL.1.4.3.4 Ensure external audit is conducted within statutory timeframes

Not Progressing Qualified audit report received for 2013/14 financial year as a result of late lodgement due to Finance Department staffing shortages. Project plan developed by new CFO to ensure this does not reoccur for 2014/15.

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CL.1.4.4.1 Finalise and commence implementation of action plan for addressing any elements with a rating of less than 3 by the end of 2014-2015

Completed Governance Health Check completed and presented to the Executive Leadership Team.

CL.1.4.4.2 Commence development of an Information Management Strategy

Completed Information Management Strategy has been commenced. A draft document was distributed to Council managers for input from themselves and their teams. Feedback has been received and incorporated into an updated draft document. Work will continue on the Information Management Strategy throughout 2015-16.

CL.1.4.4.3 Implement an e-Business Paper System

Completed InfoCouncil was identified as the most suitable software package to meet Council's requirements for generating business papers and recording minutes. The software package was purchased, and training and implementation took place in June. Training included executive assistants and report writers. During the training sessions report writers were able to write and save sample reports, while executive assistants successfully demoed how to generate agendas and record minutes. InfoCouncil will be used for the first time for the August Ordinary Council Meeting.

CL.1.4.4.4 Develop a Service Catalogue

Completed A list of services provided by Council was completed. Further work to review the list of services to be provided going forward will be undertaken as part of the preparation for the 2016-2020 IP&R cycle.

CL.1.4.4.5 Review Property and Land Management

Completed Report for operational land review provided to Executive Leadership Team for presentation to next FSPB/SRVIPP meetings. Additional (beyond scope) activities include: Matrix clarifying responsibilities for various activities and assets created, populated and presented to Executive Leadership Team Operational Land register and list of Crown Land trusts now available on Council's intranet.

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Detailed information on management structure for crown lands identified in Council's land register. Process improvements to Council's Service Request management Budget proposal/Business plan for asset co-ordinator (including buildings & land) commenced.

CL.1.4.5.1 Conduct Procurement & Stores within Council according to centre-led model.

Completed Completed, All tenders requiring Council approval had a procurement plan. $14k savings from disposal of SES vehicles identified.

CL.1.4.5.2 Implement Phase 2 of the Procurement Roadmap

Completed All items from phase 2 of the procurement roadmap were completed.

CL.1.4.6.1 Respond and report on progress of 2012 Community Satisfaction Survey

Completed Completed. Responses collated, table updated and report sent to Executive Management Team for discussion.

2015/16


CL.1.4.1.1 Council's Strategic land use planning program is updated biannually or as necessary to reflect emerging trends, community aspirations and to respond to legislative requirements and/or Council resolution

Completed Amendments to Council's planning instruments have been undertaken when necessary, and in accordance with relevant legislative procedures.

CL.1.4.1.2 Explore the acquisition and use of an online engagement tool in conjunction with the review of the GMS

Completed A potential provider of an online engagement tool has been identified and this will be factored into the project planning for the completion of the Growth Management Strategy Review in 2016-17.

CL.1.4.1.3 Review Council's Development Control Plan

Progressing It has been necessary for Council to complete a number of key underlying strategies, prior to commencing with the adoption of revised development controls. These include the revised Lower Bellinger Flood

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Study, the final adopted Koala Management Strategy and the revised Growth Management Strategy. As these studies are finalised throughout the 2016-17 FY, the DCP will be amended accordingly.

CL.1.4.1.4 Commence review of Council's Growth Management Stragegy

Completed The upgrade of Council's Geographic Information System (GIS) has allowed for more sophisticated interrogation and display of information when looking at trends in development. Systems for data collection that were implemented with the adoption of BLEP 2010, and as part of the annual supply of development information to the Department of Planning, will allow for detailed analysis of development pattern. These will inform the preparation of a draft GMS Review that will be exhibited in 2016-17.

CL.1.4.2.1 Provide advice in relation to statutory planning and development assessment

Completed Council's Land Use Services staff continue to provide a high level of customer service and advice for potential developers, to assist them with developing compliant development proposals. This includes front counter advice, telephone advice, written advice and formal meetings such as Development Control Unit meetings.

CL.1.4.2.2 Assess and determine development applications against current statutory and policy requirements. Ensure assessments are in accordance with Section 79c of the Environmental Planning & Assessment (EP&A) Act 1979.


CL.1.4.2.3 Develop procedures to accompany Council's adopted compliance/ enforcement policy

Completed Council has undertaken a range of enforcement activities in accordance with the procedural documents developed to assist with implementation of the Compliance Policy.

CL.1.4.2.4 Regulatory compliance is undertaken in accordance with statutory legislation and the public interest.

Completed Compliance activities were undertaken in accordance with Council's Compliance and Enforcement Policy and relevant statutory requirements. There has been no advice received from the Ombudsman requiring modification to procedures for compliance or enforcement.

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CL.1.4.2.5 Processing of Construction, Building and Occupation Certificates. Ongoing administration and assessment.

Completed All certificates currently being issued within a reasonable time frame.


Completed The majority of the year the processing times met or exceeded the target set of 85% being completed within 5 days, however due to staff shortages within both Planning and Customer & Business Services Teams, of the annual total of 516 S149 Certificates, 417 were issued under 5 days, giving a result of 81%.

CL.1.4.2.7 Assessment and processing of complying development applications. Processing of all applications as submitted.

Completed All complying developments currently being assessed within statutory 20 day timeframe.

CL.1.4.2.8 Certification responsibilities are in line with industry best practice and BPB requirements

Completed Certification being conducted as per industry best-practice and BPB requirements; individual accreditation of certifiers is being renewed annually in accordance with legislative requirements; mandatory training and CPD points being fulfilled.

CL.1.4.3.1 Manage asset revaluation process with other relevant managers/staff (All asset classes to be revalued on a 5 year rolling basis)

Completed Revaluation of assets completed for 2015/16 financial year.

CL.1.4.3.2 Manage external audit contract Completed Ongoing.

CL.1.4.3.3 Ensure external audit is conducted within statutory timeframes

Completed Audit completed in October 2015. Financial Statements lodged by statutory due date.

CL.1.4.3.4 Conduct Internal Audits according to internal audit Plan

Progressing Audit committee enabled two internal audits to be completed. Bellingen Shire Council implemented resource sharing of an internal auditor with Coffs Harbour City Council, however due to CHCC restructuring its internal audit function this has delayed the third internal audit.

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CL.1.4.4.1 Execute action plan flowing from Governance Health check

Progressing Governance Health Check Action Plan progressing. Management reporting on status of service requests regularly presented to Executive. Initial procedure review of service request categories completed. Internal Audit operational, two internal audits completed. Draft review of complaints handling policy to be presented to Executive Leadership Team (ELT). Enterprise Risk Management Framework continuing to be implemented according to plan.

CL.1.4.4.2 Conclude work on Information Management Strategy - continuation of CL1.4.4.2 from 2014-15

Completed Feedback from DGM Corporate Community has been received and incorporated into latest draft of document. Shared services review being conducted.

CL.1.4.4.3 Implement an e-Business Paper System - continuation of 2014-15 objective CL1.4.4.3

Completed InfoCouncil has been successfully used for Council meetings from August 2015 onwards. Software will continue to be used in 2016-17.

CL.1.4.4.4 Commence community consultation on Community Vision

Progressing Community consultation undertaken utilising the Community Satisfaction Survey, resulting report scheduled for presentation in Q1 2016-17.

CL.1.4.4.5 Commence preparation of end-of-term report

Completed Formulation of End of Term report commenced, to be presented at council meeting August 2016

CL.1.4.4.6 Maintain SRV governance arrangements

Completed SRV Governance arrangements including FSPB and TISP meetings have been held in accordance in with requirements.

CL.1.4.4.7 Co-ordinate preparation of Annual Report

Completed 2014 -15 Annual report adopted by Council in November 2015. Project plan completed for 2015-16 Annual report, to be presented to Council in November 2016.

CL.1.4.4.8 Plan for IP&R 2016-2020 (CSP, Delivery Program and Resourcing Strategy)

Completed Plan for 2016-2020 Community Strategic Plan (CSP), Delivery Program and Resourcing Strategy created.

CL.1.4.4.9 Oversee development and Completed Implementation of framework progressing according to plan.

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implementation of Enterprise Risk Management Framework

CL.1.4.5.1 Conduct Procurement & Stores within Council according to centre-led model.

Completed Service review of Procurement and Stores to be undertaken in 2016 - 2017 year, with a view to achieve integrated one up approval for purchase of goods.

CL.1.4.5.2 Implement Phase 2 of the Procurement Roadmap

Progressing Procurement categories rolled out and applied to procurement contracts which Council actively used. Information provided to staff on Intranet. As it is expected that the new financial system will address many deficiencies present in the current system, the decision was taken by the Procurement Steering Group to postpone most of the remaining items in the Procurement Roadmap until delivery of the new system. Community engagement to be undertaken to inform the review of Procurement Policy in relation particularly to local preference.

CL.1.4.6.1 Conduct 2016 Community Satisfaction Survey

Completed Survey completed and invoice paid. The survey has been workshopped with Councillors/Senior Staff. General Manager to report to Council in 2016.

CL.2 Our community is informed and engaged with a strong sense of civic leadership

CL.2.1 The community is engaged in decision making and implementation

2012/13


CL.2.1.1.0 Implement Council’s Community Engagement Strategy

Completed Community Engagement Strategy was developed for IP&R implementation and is now in use. Strategy executed as part of review of current review of Community Strategic Plan. Every report to Council includes an outline of the engagement process undertaken.

CL.2.1.1.1 Develop a social media strategy Progressing Preliminary works undertaken. Social media strategy postponed to

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2013-2014 until after recruitment of Governance and Corporate Planning Officer role completed.

CL.2.1.1.2 Develop and implement online technologies to communicate with stakeholders including people with disabilities

Completed This objective has been ongoing throughout 2012-13 and work will continue on this through 2013-14 and beyond. The quarterly updates show the progress and use of different websites and technologies. This is not an objective that will ever be fully completed as there will always be scope for additional stakeholder engagement in the ever-changing world of online communications. Therefore progress has been set at 95% and status kept as "Progressing".

CL.2.1.2.0 Develop an action plan in order that the agreed priorities arising from the Community Satisfaction Survey and the Planning Survey can be implemented

Completed Operations have established a working group to develop a DA processing action plan. Action Plan to be completed in relation to the Community Satisfaction Survey. Forum to progress action was held in June 2013. Action plan developed. Actions being progressively actioned.

CL.2.1.2.1 Report to Council annually on implementation

Completed Reports to council done annually on Community Satisfaction Survey - report due late 2013.

CL.2.1.3.0 Review structure and governance of Advisory Committees

Completed Structure and governance of advisory committees reviewed, aligned with Community Strategic Plan and changes adopted by Council. Completed

CL.2.1.3.1 Review guidelines for Advisory Committees

Completed New guidelines for advisory committees developed in October 2012. Action completed.

CL.2.1.3.2 Provide support to Advisory Committees through training and development workshops

Completed New committee structure has been implemented. Online learning and a "volunteer handbook" have been developed to assist in meeting the future training and information needs of volunteers including committee members.

CL.2.1.3.3 Develop a reporting template for annual reporting to Council

Completed Report templates completed. Ongoing monitoring and assessment of the utility of the current templates will occur with additional improvements implemented as identified and required.

CL.2.1.4.0 Conduct community satisfaction surveys

Completed Scheduled for the 2013/2014 financial year.

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2013/14


CL.2.1.1.1 Review the guidelines of S355 committees and memberships of each committee

Completed Guidelines completed. Draft guidelines manual on public exhibition after initial round of consultation. Memberships are dynamic and updates are done on membership lists as needed.

CL.2.1.1.2 Conduct inductions for all committee members based on reviewed guidelines

Completed

CL.2.1.2.1 Finalise preparation and commence implementation of action plans resulting from analysis of last Community Satisfaction Survey and DA Processing Surveys conducted in 2012

Completed Action plans developed and in general rolled into individual planning areas (eg Customer Service, DAs), or governance arrangements arising out of the Special Rate Variation.

CL.2.1.2.2 Investigate the use of Place making initiatives to improve community engagement

Not Progressing Postponed due to budgetary constraints.

CL.2.1.2.3 Conduct Service Delivery Reviews on priority services as identified in the 2012 Community Survey

Completed Reviews conducted or initiated so far include Weeds, Bellingen Pool, Roads, Bridges, Finance, Ranger function and Water & Sewer. SDR Program rolled into Council's Financial Sustainability Program. Terms of Reference for Council Program of Boards drafted and under review.

2014/15


CL.2.1.1.1 Update Guidelines and templates for Committees and provide training in such.

Progressing Positive relationships have been built in the last 12 months with volunteer Section 355 committees. The Guidelines have been reviewed with the input of all committees and were formally adopted by Council on 28 January together with a policy on volunteers. A range of

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templates have been developed with some still to be finalised to complete the Appendices to the guidelines manual. General s355 committee meetings and informal meetings have been attended on a regular basis. Information on details in the guidelines has been shared with committees on a regular basis by email, phone and face to face communication.

CL.2.1.2.1 Implement governance arrangements in relation to the proposed special rate variation

Progressing

CL.2.1.2.2 Continue Service Delivery Reviews on priority services as identified in the 2012 Community Survey as resources permit.

Progressing

2015/16


CL.2.1.1.1 Ongoing training in guidelines, monitor compliance, address issues of non-compliance, update guidelines

Completed The Community Wellbeing Planning Officer attended meetings of s355 committees to provide advice and training and also provided on call advice to Committees. The Dorrigo Saleyards Committee were provided with specific training on Code of Conduct and general governance requirements.

CL.2.2 Civic leadership is recognised, supported and rewarded

2012/13


CL.2.2.1.0 Council promotes and supports community leadership through recognition and celebration of events such as Australia Day, Volunteer

Progressing Events held throughout the year including Australia Day with Australia Day Awards given. National Volunteer Week celebrations currently being planned

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Week and Local Government Week

CL.2.2.1.1 Deliver Induction Program for incoming Council

Completed Induction program finalised for councillors following January 2013 meeting. Further workshops will be held as required.

CL.2.2.1.2 Conduct the 2012 Election in partnership with the NSW Electoral Commission

Completed In partnership with BSC the NSW Electoral Commission conducted two elections on 8 Sept 2012, one for our Mayor and the other for our Councillors. The councillor election had 25 candidates representing 7 groups and one single candidate. Five of the seven elected representatives were new to Council.

The post election report provided to council indicated that there was an 83.01% voter turnout with an informal vote of 5.95%. The Mayoral candidate was declared on 12 September and all other positions declared on 15 September. The election ran smoothly and without incident.

CL.2.2.1.3 Celebrate and thank our volunteers for their contribution at an annual event

Completed Annual volunteers event held in 2013 to celebrate volunteers. Volunteer policy being worked on for implementation in 2013/14 year.

2013/14


CL.2.2.1.1 Support the Australia Day S355 Committee in the recognition of appropriate civic leaders through Australia Day awards

Completed

2014/15


CL.2.2.1.1 Support the Australia Day S355 Committee in the recognition of appropriate civic leaders through

Completed Pre and post event media actioned, Certificates printed and framed.

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Australia Day awards

CL.2.2.1.2 Provide community engagement support for Volunteers Day

Completed Event held 11-17 May - support provided by Community & Wellbeing Planning Officer. Morning tea held in May at Dorrigo. Liaison with Visitor Centre and Volunteer Coordinator. Events advertised in local papers, e-newsletter, Mayoral column and 2BBB.

CL.2.2.1.3 Provide community engagement support for Harmony Day

Completed Event held on 21 March - support provided by the Community & Wellbeing Planning Officer. Council provided support - main event was undertaken at the Bellingen Community Market by Neighbourhood Centre.

2015/16


CL.2.2.1.1 Support the Australia Day S355 Committee in the recognition of appropriate civic leaders through Australia Day awards

Completed Another successful Australia Day ceremony was held in January 2016. Media Releases, website, newsletter information distributed to relevant outlets. Nomination and winner certificates prepared and framed. Administrative letters and email duties completed as required.

CL.2.2.1.2 Provide community engagement support for Awareness Days

Completed Assistance provided to appropriate officer with publicity, bookings, photography and media for annual Awareness Days throughout 2016. Australia Day, Library & Information Week, 2016 NAIDOC Week, Seniors Week Festival, Harmony Day, Environment Day, Heritage Week etc.

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CL.2.3 We are proactive in supporting, through representation and celebration, the needs and desires of the community

2012/13


CL.2.3.1.0 Council lends its support on matters considered important to the community

Progressing Stakeholder group convene to discuss tidal swimming facility at Urunga. Presentation provided to Transition Bellingen on community engagement with Council Presentation provided to NSW Rural Chapter of Institute of Architects Communion Opinion Discussion Paper commissioned Regular liaison with Chambers of Commerce

CL.2.3.1.1 Define the process of capturing outcomes from community engagement activities and report to Council

Progressing Community Opinion Discussion Paper commissioned Community Engagement Strategy progressively implemented. Report to Council anticipated Qtr 4, 2013

2013/14


CL.2.3.1.1 Report to Council on a Quarterly basis on progress against the operational plan for 2013/14

Completed

CL.2.3.2.1 Represent the aspirations of the community as expressed in the Community Vision as opportunities are identified

Completed Council has worked proactively with a range of community and event organisations to assist them in applying for Council's Community Events Funding. Council opened the new Events Hub in May to assist Events and Festivals in the Shire. The Hub provides free office space, administration support and a retail outlet to sell tickets for events. Council in partnership with Department of Industry and the Creative Industries Innovation Centre hosted a free mentoring service on the 21st August for creative organizations to improve their business planning and management.

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2014/15


CL.2.3.1.1 Report to Council on at least a 6 monthly basis on progress against the operational plan.

Completed All reports completed quarterly.

CL.2.3.2.1 Attend a wide cross section of community meetings to understand various objectives and ideals. Review local newspapers to understand current issues in the community

Completed Council attended monthly meetings of: Bellingen and Urunga & Mylestom Chamber of Commerce; Tourism Coffs Coast Board, North Coast Destination Board; Events Hub Management Committee, and Bellingen Shire Education and Business Alliance. Council regularly attended other stakeholder meetings including; Dorrigo Chamber of Commerce, Regional Economic Development Managers Meetings and Bellingen Shire Learning Alliance.

CL.2.3.2.2 Conduct consultation workshops across the Shire to garner input on the future strategic direction of the tourism industry and wider economy

Completed Three tourism industry forums were held throughout the Shire. Input from these forums gave Council insights into the challenges and priorities facing the local tourism industry. Key issues were raised including: Council's on-going marketing arrangements with Coffs Coast Tourism; the need to develop shire specific marketing initiatives; the level of Bellingen Shire representation on the Tourism Coffs Coast Board; and a range of tourism management issues. For example, the need to improve signage and develop key social media platforms.

2015/16


CL.2.3.1.1 Report to Council on at least a 6 monthly basis on progress against the operational plan.

Completed Reports completed within statutory timeframes. Council's End of Term report to reflect on status of 4 year delivery program matching term of Council

CL.2.3.2.1 Attend a wide cross section of community meetings to understand

Completed Council worked with Destination Coffs Coast to develop the Coffs Coast Tourism Strategic Plan 2020. The plan creates a valuable vehicle for

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various objectives and ideals. Review local newspapers to understand current issues in the community

the Bellingen Shire and Coffs Harbour City Council to work together to manage and market tourism in a cohesive way. Bellingen Shire Council attended Dorrigo, Bellingen and Urunga/Mylestom Chamber meetings on a bi monthly basis. Council also has representation on the North Coast Destination Network (RTO) and participated in a review of the RTO network. This work will see a significant change in the way Destination NSW delivers tourism funding across NSW.

CL.2.3.2.2 Conduct consultation workshops across the Shire to garner input on the future strategic direction of the tourism industry and wider economy

Completed Council worked with Destination Coffs Coast and North Coast Destination Network on two major projects. Workshops were conducted across the Shire to feed into the new Coffs Coast Strategic Plan 2020. Similarly, the North Coast Destination Network works with an industry reference group to shape its strategic priorities and direction. Chambers of Commerce across the Bellingen Shire are regularly consulted with on issues concerning Tourist Information Centres, product development and marketing campaigns.

CL.2.3.2.3 Plan and prepare for Sept 2016 election

Progressing Liaison with Returning officer continuing, and provision of pre-poll location finalised.

CL.3 Council is proactive in representing the needs of our community

CL.3.1 Strong partnerships exist with all levels of government, peak bodies and the community

2012/13


CL.3.1.1.0 Council will seek to create positive collaborative relationships to deliver on the aspirations of the Council and our community

Progressing Stakeholder group convene to discuss tidal swimming facility at Urunga. Presentation provided to Transition Bellingen as community engagement with Council Presentation provided to NSW Rural Chapter of Institute of Architects Community Opinion Discussion Paper commission

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Regular liaison with Chambers of Commerce

CL.3.1.1.1 Explore the potential for shared services with other LGA’s to maximise efficient delivery of services to the community

Progressing Regular liaison with Chambers of Commerce Extensive work undertaken with MIDROC Councils Service Reviews underway

CL.3.1.1.2 Review MOU with Southern Cross University to reinvigorate closer ties

Progressing Current agreement exists until 2014 - review will be conducted at end of this term. Meetings held with SCU.

2013/14


CL.3.1.1.0 Review the guidelines of S355 Committees and memberships of each committee

Completed Guidelines completed. Draft guidelines manual on public exhibition after initial round of consultation. Memberships are dynamic and updates are done on membership lists as needed.

CL.3.1.1.1 Conduct inductions for all Committee members based on reviewed guidelines

Completed All committees have the revised guidelines and have met with Council staff as an induction to the revised guidelines.

CL.3.1.2.1 Attend MIDROC and GMAC meetings and provide input into regional activities and initiatives through the GM and Mayor

Completed

CL.3.1.3.1 Support Quarterly meetings of advisory committees and report minutes of these meetings, and relevant recommendations, to Council within two months of each meeting

Completed

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2014/15


CL.3.1.1.1 Conduct inductions for all Committee members based on reviewed guidelines

Progressing There has been a great deal of work undertaken with many of the 24 Section 355 Committees of Council this year including; positive relationship building, recruitment of new members reviewing and adoption of the Section 355 Committee Guidelines Manual, working with committees to increase their financial sustainability and optimise use, promoting methodology for the setting of fees and charges and rolling out an induction program, beginning with Code of Conduct training for all committee members.

CL.3.1.1.2 Update Guidelines and templates for Committees and provide training in such.

Progressing Positive relationships have been built in the last 12 months with Section 355 committees. The Guidelines have been reviewed with the input of all committees and were formally adopted by Council on 28 January together with a policy on volunteers. General and informal meetings have been attended on a regular basis. Information on details and interpretation of the guidelines has been shared with committees on a regular basis by email, phone and face to face communication.

CL.3.1.2.1 Contribute to Regional strategic planning related to proposed government reform

Not Updated

2015/16


CL.3.1.1.1 Update Guidelines and templates for Committees and provide training in such. Monitor compliance & address issues of non-compliance.

Completed There has been much communication and positive relationship building with Section 355 Committees. Issues are many and varied but they generally appreciate having a contact person who can assist with inquiries. Resources continue to be a challenge but committees have been pro-active in sourcing external funding and administrating a Work for the Dole project (Urunga Recreation Reserve). Section 355 committee volunteers were the focus of this year’s National Volunteers Week celebrations where many of them were acknowledged for their years of service. Goals for next year include reviewing the Section 355

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Guidelines Manual, developing better processes for supporting external funding applications and ensuring committee members are fully aware of Councils responsibilities and Code of Conduct

CL.3.2 We are consultative

2012/13


CL.3.2.1.0 Implement the Community Engagement Strategy

Progressing Community Engagement Strategy and Toolkit progressively implemented. Community Opinion Discussion Paper commissioned

CL.3.2.1.1 Develop Community Engagement Toolkit

Completed The Community Engagement Toolkit has been developed and compiled into a user-friendly document with links to Councils Community Engagement Strategy. The toolkit also contains a planning template to guide staff and to provide a record of community engagement activities. Completed.

CL.3.2.2.0 Provide for community representation on Council committees

Progressing Portfolio system implemented Council Advisory Committees progressively consulted Committees include community representatives

2013/14


CL.3.2.1.1 Reports to Council outlining the community engagement undertaken for each item presented in accordance with the Policy and Strategy

Completed Reports to council outline the community engagement undertaken for each item.

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2014/15


CL.3.2.1.1 Community Engagement Framework documents and Council Report Template documents made available to all staff.

Completed Completed and available on Council's Intranet. Council report template updated to include Community Engagement.

CL.3.2.1.2 Extend the reach of the adopted Community Engagement Methods: inform, consult, involve and collaborate by utilising agreed social media tools.

Completed Social Media Policy adopted in January 2015. Waterfall Way VIC manages a Facebook account for tourism. Delegations updated. Policy in Policy Register. No social media corporate accounts planned at this stage.

CL.3.2.1.3 Update Community Engagement Strategy to incorporate social media tools

Completed Council adopted and updated Community Engagement Strategy at June meeting.

2015/16


CL.3.2.1.1 Provide support to staff in utilising and executing the community engagement strategy

Completed Ongoing assistance and advice provided to relevant officers as required.

CL.3.3 The principles of social justice underpin our activities and decision making processes

2012/13


CL.3.3.1.0 Council considers the NSW Government’s Social Justice Principles in their planning and decision making processes

Progressing Social Justice principles included in Community Strategic Plan as outlined in NSW Government IRR Framework

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CL.3.3.1.1 Ensure that council staff are adequately trained to provide effective and non-discriminatory services for people with a disability

Completed Training and development opportunities have been provided to relevant staff throughout the year. Focus in this area should be maintained annually. Plans are underway to extend training to customer service and library staff during next year.

CL.3.3.1.2 Review Social Plan Progressing Review done 3rd quarter. Further statistics required for any further changes

CL.3.3.1.3 Implement the Social Plan Progressing Community Planning Officer position vacant. Further statistics are required for further changes.

CL.3.3.1.4 Review the Disability Action Plan Progressing Review is at 1st draft report stage

CL.3.3.1.5 Implement the Disability Action Plan Progressing Awaiting final report of DDA review

2013/14


CL.3.3.1.1 Review the Social Plan and outline key priorities and action items to be implemented by both Council and other organisations

Completed The Social Plan priorities continue to be reviewed and action taken on them when funding or opportunities permit. Some specific actions have been an upgrade to playground facilities by installation of exercise equipment, a contract being put out for updating the Pedestrian Access and Mobility Plan and a feasibility study being undertaken re a swimming facility in the Seaboard area.

2014/15


CL.3.3.1.1 Implementation of Social plan priorities as funds permit.

Completed The Social Plan focus areas for the last 12 months have included the development and implementation of the Public Art Plan in consultation with the Arts and Cultural Committee, the development and implementation of the Access and Inclusion Plan in consultation with the Community Wellbeing Advisory Committee, engagement with Aboriginal people, ongoing programs and opportunities for youth at the Bellingen Youth Hub and health options through the Dorrigo and the Bellingen Youth Clinics and maximising use of available Council space. Organising awareness and support activities across the Shire in

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collaboration with other agencies for mental health month. Much has been achieved with a limited resource allocation due to collaborative partnerships with other groups and services such as improved physical access to the Bellingen Neighbourhood Centre and to the Urunga library. Within the Shire other organisations have expanded both aged care and health opportunities with the establishment of an aged care facility at Raleigh, a new GP clinic at Dorrigo and an upgrade to facilities at Bellingen hospital. Services such as Men's sheds have been on going at Dorrigo and Urunga and the re-establishment at a new location the Bellingen High School for the Bellingen Men's Shed.

2015/16


CL.3.3.1.1 Implementation of Social plan priorities as funds permit.

Completed Action was taken on a range of Social plan priorities including a feasibility study for the Urunga tidal swimming facility. Four grant applications were submitted - one for the swimming facility and the result is not yet known, two for a new community bus and one for heating a pool at Bellingen. These three were unsuccessful. A report on the overall achievements of the Social Plan 2010-15 noted that of the over 100 Strategies/actions in the plan, progress had been made on all actions and there were only 7 which had not yet come to fruition.

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CONCLUSION

A Message from the General Manager

Our Bellingen 2030 Vision was developed in 2012, inspired by consultation with our community. Grounded in new legislation at that time the Integrated

Planning and Reporting Framework developed by Council recognised that communities do not exist in isolation, and established aspirational goals for

delivery through partnerships, alliancing and different business models, in pursuit of council and community leadership and innovation.

The vision noted:

“The world is changing more rapidly now than ever before, both positively and negatively. Change will continue perhaps even more rapidly. What do we

need to do now to create the ideal future for our shire? A future where change that we needed and wanted has been carefully planned, managed and

integrated with what we wanted to preserve, recreate or enhance” and that “this new framework fosters discussion about funding priorities, service levels,

and preservation of our local identity as well as planning in partnership for a more sustainable future.”

It is interesting now to reflect on those observations and the journey undertaken by council and its community over the past four years.

Since 2012 the Council has embarked on a process of reform around its structure and form, processes and procedures, as well as service delivery. This

has resulted in the introduction of a raft of changes organisationally, aimed at productivity efficiency and improved performance around financial

sustainability.

Long standing issues around income generation and ageing infrastructure are proactively being addressed with particular focus around strategic financial

and asset management in keeping with industry best practice. This has been especially challenging in an environment constrained by rate capping, cost

shifting from other levels of government and our particular disadvantage wherein around 53% of the Shire is not rateable due to the extensive network of

National Parks, Forestry and Crown land, the majority of which is owned by the State Government.

In addition, Council has participated in the Local Government Reform process advocating for its community and responding to each of the discussion

papers and initiatives proposed by Government.

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Council submitted its Fit for the Future reassessment proposal in July of this year and expects a response from the NSW Government in the third quarter

of 2016, as well as provision of advice and direction around the formation of a Joint Organisation for the region. Both of these important milestones will

frame direction for the 2016-20 Council and future Integrated Planning and Reporting Frameworks.

Local government in NSW is in a period of unprecedented change. Over the past four years as a sector we have moved from seeing a future state to

existing within one. That said there are still many issues to work through with State and National Governments, not the least of which are equitable and

fairer funding formulas, a consistent approach to management of assets at the very least on a state and local basis, and different levels of government

paying their way.

This End of Term Report provides a detailed overview of the policies, programs, services, activities and initiatives undertaken by Council over the past

four years in the context of the aspirations established by council in consultation with its community in 2012. It also provides a foundation stone toward

the Integrated Planning and Reporting Framework to be developed with the incoming council.

Liz Jeremy

General Manager