bes5july 2010 edits

8/8/2019 BES5July 2010 Edits

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Ten Great Features inBlackBerry Enterprise

Server 5.0 thatAdministrators Should

Know AboutCourse code 715-02414-123Paul Morley, Technical Training Manager

Date: July 28th, 2010

2010 Research In Motion Limited v0.01


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2

Ten Great Features in BlackBerryEnterprise Server 5.0 that

Administrators Should Know About

2010 Research In Motion Limited715-02414-123 2


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Ten Great Features in BlackBerryEnterprise Server 5.0 that AdministratorsShould Know About

BlackBerry Calendar Synchronization tool

The BlackBerry Enterprise Trait Tool configures the

calendar synchronization process (Smartsync)

It can be found in the Tools folder in the BlackBerryEnterprise Server installation files

Supports the BlackBerry Enterprise Server for

Microsoft Exchange and the BlackBerry Enterprise

Server for IBM Lotus Domino

2010 Research In Motion Limited


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BlackBerry Calendar Synchronization tool

Finds and corrects differences between the calendar

entries on BlackBerry smartphones and the calendar

entries on users' computers

The calendar synchronization process should occur

during low-use periods to avoid major disruptions


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Enhancements to BlackBerry Web Desktop Manager

New user self-service functionality is now available in

BlackBerry Web Desktop Manager

Permits users to perform the following self-service

tasks:

Specify a new BlackBerry smartphone password and

lock the BlackBerry smartphone

Delete all BlackBerry smartphone data and disable the

BlackBerry smartphone


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Automatic discovery of Microsoft Exchange WebServices when synchronizing calendar entries

The BlackBerry Messaging Agent can discover

automatically whether an organization supports

Microsoft Exchange Web Services to connect to themessaging server when the BlackBerry Messaging

Agent synchronizes calendar entries


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BlackBerry Domain Search tool Administrators can use the BlackBerry Domain Search web

application to search for user accounts and administrator

accounts across one or multiple BlackBerry Domains

Administrators can search for user accounts andadministrator accounts using the following criteria:

User name

User ID

IT policy

PIN

Email address

BlackBerry Enterprise Server instance

Group namePIN personal identification number


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BlackBerry Domain Search tool

Part of the BlackBerry Enterprise Server Resource Kit

Provides a direct link to the user administration page in

the BlackBerry Administration Service for the user being

searched, which speeds up typical user administrativetasks

Supports the BlackBerry Enterprise Server for Microsoft

Exchange and the BlackBerry Enterprise Server for IBM

Lotus Domino


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BlackBerry Domain Search tool


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Single sign-on authentication

Single sign-on can be configured, which allows end

users and administrators to seamlessly authenticate

with their Microsoft Active Directory credentials to

BlackBerry Web Desktop Manager and the BlackBerryAdministration Service for an improved user experience

BlackBerry smartphone users can also access the

organizations resources directly from their BlackBerry

smartphone without the need to enter their Microsoft

Active Directory credentials


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New message prepopulation limits

The BlackBerry Enterprise Server can now

prepopulate more email messages on BlackBerry

smartphones

A maximum message count of 3000 messages and

a maximum message age of 30 days can now be

configured

The default values for a new installation are a

message count of 200 messages and amessage age of 5 days


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Group management Best practices Reduce the time spent managing user accounts by using

groups to administer shared properties such as software

configurations, IT policies, and administrative roles

Properties assigned to a group are assigned to all useraccounts in the group

The BlackBerry Administration Service applies properties

to user accounts and administrator accounts using the

following hierarchy:

The properties at the individual level override the propertiesat the group level

The properties at the group level override the properties at

the domain level


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Group management Best practices

New administrative groups have been added to help

administrators do this:

The default group names are

Administrators

Help desk representatives

BlackBerry Web Desktop Manager users


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Administrators group

For BlackBerry Administration Service administrators

the Security Administrator role is assigned to this group

by default

This group has full rights to the BlackBerry Enterprise

Solution


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Help desk representatives group

For Junior Helpdesk administrators

Has the permissions assigned to the Junior Helpdesk

Administrator role

Can only add users to the BlackBerry Web Desktop

Manager users group and the Help desk representatives

group


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BlackBerry Web Desktop Manager users group

For BlackBerry smartphone users who access BlackBerry

Web Desktop Manager

Does not have any BlackBerry Administration Serviceadministrative permissions

Can perform basic administrative tasks on their own user

account using the BlackBerry Web Desktop Manager,

such as setting an activation password or locking theirBlackBerry smartphones


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Example


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Support for applying multiple IT policies to useraccounts

Administrators can now effectively apply multiple IT

policies to a user account based on the groups that user

is a member of If an IT policy rule is different in multiple IT policies, the

BlackBerry Enterprise Server applies the rule setting

from the IT policy that is ranked the highest


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By default, the Apply one IT policy Ranking option is

used during an upgrade

When the BlackBerry Enterprise Server is installed forthe first time, the Apply multiple IT policies Reconcile

conflicts option is used by default


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Ten Great Features in BlackBerry EnterpriseServer 5.0 that Administrators Should KnowAbout


2010 Research In Motion Limited716-02325-123


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The IT policy displayed on the BlackBerry

smartphone is now configured with the IT policy rules

that result from the blending of multiple IT policies



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The BlackBerry smartphone is now configured with

the IT policy rules specified in the IT policy that

ranked the highest Other IT policies that might be assigned to the user

account indirectly are not applied



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Ten Great Features in BlackBerry EnterpriseServer 5.0 that Administrators Should KnowAboutWithout IT Policy Amalgamation

Sales

Group

IT Policy:Pa or

ngth =

Pa or

Tim out =

min

Exec

Group

IT Policy:

Pa or ngth = 4

Max Pa or

Ag = ay

All

Employees

Group

IT Policy:Max Pa or Ag = 6 Day

IT PolicyRanking:1. All

Employ

2. Ex c

. Sal

o

Bobs Resulting

Policy:

Max Pa or

Ag = 6 Day

(All Employ )


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With IT Policy Amalgamation

Bobs ResultingPolicy:Max Password Age 60

Days (All Employees)

Password Length 4

(Exec)

Password Timeout 30

min (Sales)

Sales

Group

IT Policy:Password

Length 8Password

Timeout 30

min

Exec

Group

IT Policy:Password

Length 4Max Password

Age 30 days

All

Employees

Group

IT Policy:Max Password

Age 60 Days

IT PolicyRanking:1. All

Employees

2. Exec

3. SalesBob


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Change the default login domain for BlackBerry WebDesktop Manager login screens through the BlackBerry

Administration Service

Administrators can specify the domain name that

appears automatically in the Domain field when usersbrowse to the BlackBerry Web Desktop Manager login

page

Only one domain name can be specified


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1. In the BlackBerry Administration Service, click Servers

and components > BlackBerry solution topology >BlackBerry domain > Component view >

BlackBerry Administration Service.

2. Click Edit component.

3. From the Microsoft Active Directory authentication tab,

type the name of the default domain that users log in

from in the Login domain field.

4. Click Save all.


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Display a company logo on BlackBerry WebDesktop Manager

You can display a custom image, such as the

organizations logo, in the upper-right corner of

BlackBerry Web Desktop Manager to match thedesign of the organization's intranet

The image file that you specify must be a .jpg or .gif

file that is located on a trusted web site


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Display a company logo on BlackBerry WebDesktop Manager


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Display a company logo on BlackBerry Web DesktopManager

1. In the BlackBerry Administration Service, click

Servers and components > BlackBerry Solution

topology > BlackBerry Domain > Component view

> BlackBerry Administration Service.

2.Click Edit Component.

3.On the Company logos tab, type the HTTPS URL

for the organizations logo.

4.Click Save all.


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Display a company logo on BlackBerry Web DesktopManager


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42 2010 Research In Motion Limited

Questions?


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Legal Disclaimer

2010 Research In Motion Limited. All rights reserved. BlackBerry,

RIM, Research In Motion, SurePress SureType and related

trademarks, names and logos are the property of Research In Motion

Limited and are registered and/or used in the U.S. and countries around

the world. Facebook is a trademark of Facebook, Inc. IBM, Domino, and

Lotus are trademarks of International Business Machines Corporation.

Microsoft and Active Directory are trademarks of Microsoft Corporation.

All other trademarks are the property of their respective owners. This

documentation is provided "AS IS" and without condition, endorsement,

guarantee, representation or warranty, or liability of any kind by Research

In Motion Limited and its affiliated companies, all of which are expressly

disclaimed to the maximum extent permitted by applicable law in your

jurisdiction.

2010 Research In Motion Limited 44

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