best practice to implement process validation in device manufacturing enterprise

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[ 1 ] CONFIDENTIAL Institute of Validation Technology Validation Week- Philadelphia Tanya Fletcher-Scott Validation Manager- Greenville SC Solutions Facility [email protected] October 24, 2012 Session 4: Best Practice to Implement Process Validation in Device Manufacturing Enterprise- wide

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  • [ 1 ]CONFIDENTIAL

    Institute of Validation Technology

    Validation Week- Philadelphia

    Tanya Fletcher-Scott

    Validation Manager- Greenville SC Solutions Facility

    [email protected]

    October 24, 2012

    Session 4: Best Practice to Implement Process

    Validation in Device Manufacturing Enterprise-

    wide

  • [ 2 ]

    Agenda

    Getting Started-Overview

    Process Validation

    Enterprise wide Roll Out of Process Validation

    Interactive Exercise

    Look out for

    the

    Best

    Practice

  • [ 3 ]

    Getting Started-Overview

    o The Rules- Review of Standards and Guidances for

    Process Validation of Devices

    o Tools- Risk Assessments and Statistics

    o The Team- Dont go it alone!

    o The Docs- Documenting the process validation

    activities

  • [ 4 ]

    Getting Started-Overview

    The Rules- Review of Standards and Guidances for Process

    Validation of Devices:

    21 CFR 820 Quality System Regulators

    ISO, EN ISO 13485 Medical devices- Quality management systems- Requirements for regulatory purposes

    ISO, EN ISO 14971 Medical devices-Application of risk management to medical devices

    ISO, EN ISO 9001 Quality management systems Requirements

    Best Practice:

    Know your

    regs and

    guidances

  • [ 5 ]

    Getting Started-Overview

    The Rules- Review of Standards and Guidances for Process

    Validation of Devices:

    GHTF, Global Harmonization Task Force- Quality management Systems-Process Validation Guidance*

    SOR/98-282 Canadian Medical Regulators

    93/42/EEC Medical Device Directive

    *Copy provided as bonus material

    Best Practice:

    Know your

    regs and

    guidances

  • [ 6 ]

    Getting Started-Overview

    The Rules- Review of standards and guidances for Process

    Validation of Devices:

    21 CFR 820 Quality System Regulators

    Sec. 820.70 Production and process controls.b-Production and process changes. Each manufacturer shallestablish and maintain procedures for changes to a specification,method, process, or procedure. Such changes shall be verified orwhere appropriate validated according to 820.75 (ProcessValidation), before implementation and these activities shall bedocumented. Changes shall be approved in accordance with 820.40(Document controls).

  • [ 7 ]

    Getting Started-Overview

    The Rules- Review of standards and guidances for Process

    Validation of Devices:

    Sec. 820.75 Process Validation.a- Where the results of a process cannot be fully verified by

    subsequent inspection and test, the process shall be validatedwith a high degree of assurance and approved according toestablished procedures. The validation activities and results,including the date and signature of the individual(s) approvingthe validation and where appropriate the major equipmentvalidated, shall be documented.

    b- Each manufacturer shall establish and maintain procedures formonitoring and control of process parameters for validatedprocess to ensure that the specified requirements continues tobe met.

  • [ 8 ]

    Getting Started-Overview

    The Rules- Review of standards and guidances for Process

    Validation of Devices:

    ISO, EN ISO 13485 Medical devices- Quality management systems-

    Requirements for regulatory purposes

    7 Product realization, 7.1 Planning of product realization

    The organization shall plan and develop the processes needed for product

    realization. Planning of product realization shall be consistent with the

    requirements of the other processes of the quality management system. In

    planning product realization, the organization shall determine the following, as

    appropriate:

    a) quality objectives and requirements for the product;

    b) the need to establish processes, documents, and provide resources specific to

    the product;

    c) required verification, validation, monitoring, inspection and test activities

    specific to the product and the criteria for product acceptance;

    d) records needed to provide evidence that the realization processes and

    resulting product meet requirements

  • [ 9 ]

    Getting Started-Overview

    The Rules- Review of standards and guidances for Process

    Validation of Devices:

    ISO, EN ISO 13485 Medical devices- Quality management systems-

    Requirements for regulatory purposes

    7.5.2 Validation of processes for production and service provision

    The organization shall validate any processes for production and service

    provision where the resulting output cannot be verified by subsequent monitoring

    or measurement. This includes any processes where deficiencies become

    apparent only after the product is in use or the service has been delivered.

    Validation shall demonstrate the ability of these processes to achieve planned

    results. The organization shall establish arrangements for these processes

    including, as applicable

    a) defined criteria for review and approval of the processes,

    b) approval of equipment and qualification of personnel,

    c) use of specific methods and procedures,

    d) requirements for records and

    e) revalidation.

  • [ 10 ]

    Getting Started-Overview

    Tools- Risk Assessments and Statistics

    Statistics

    Sec. 820.250 Statistical techniques.

    (a) Where appropriate, each manufacturer shall establish and maintain

    procedures for identifying valid statistical techniques required for

    establishing, controlling, and verifying the acceptability of process

    capability and product characteristics.

    (b) Sampling plans, when used, shall be written and based on a valid

    statistical rationale. Each manufacturer shall establish and maintain

    procedures to ensure that sampling methods are adequate for their

    intended use and to ensure that when changes occur the sampling

    plans are reviewed. These activities shall be documented.

    Best

    Practice:

    Use your

    statisticians

  • [ 11 ]

    Getting Started-Overview

    Tools- Risk Assessments and Statistics

    ISO 13485

    8 Measurement, analysis and improvement, 8.1 General

    The organization shall plan and implement the monitoring, measurement,

    analysis and improvement processes needed

    a) to demonstrate conformity of the product,

    b) to ensure conformity of the quality management system, and

    c)to maintain the effectiveness of the quality management system.

    This shall include determination of applicable methods, including statistical

    techniques, and the extent of their use.

  • [ 12 ]

    Getting Started-Overview

    Risk Assessments

    ISO 14971 Medical devices Application of risk management

    to medical devices

    The ISO Standard defines risk as

    combination of the probability of

    occurrence of harm and the

    severity of that harm

    Tools- Risk Assessments and StatisticsRisk Analysis

    Risk Evaluation

    Risk Control

    Evaluation of overall

    residual risk acceptability

    Risk Management Report

    Production and post-

    production information

  • [ 13 ]

    Getting Started-Overview

    Tools- Risk Assessments and Statistics

    Risk Management Tools

    Preliminary Hazard Analysis (PHA) is a technique thatcan be used early in the development process to

    identify the hazards, hazardous situations, and events

    that can cause harm when few of the details of the

    medial device design are known.

    Fault Tree Analysis (FTA) is especially useful in safetyengineering, early in the development stages, for the

    identification and prioritization of hazards and

    hazardous situations as well as for analyzing adverse

    events.

  • [ 14 ]

    Getting Started-Overview

    Tools- Risk Assessments and Statistics

    Risk Management Tools

    Failure Mode and Effects Analysis (FMEA) and FailureMode, Effects and Criticality Analysis (FMECA) are

    techniques by which an effect or consequences of

    individual components are systematically identified and is

    more appropriate as the design matures.

    Hazard and Operability Study (HAZOP) and HazardAnalysis and Critical Control Point (HACCP) are typically

    used in the latter stages of the development phase to

    verify and then optimize design concepts or changes.

  • [ 15 ]

    Getting Started-Overview

    The Team- Dont go it alone!

    The types of products manufactured in the

    Greenville facility are lens care solutions.

    When we are conducting a process validation

    to support a product transfer or significant

    formulation change, we need the support of a

    cross functional group inclusive of corporate

    and site wide subject matter experts.

  • [ 16 ]

    Quality Assurance* Engineering* Manufacturing* Laboratory (Chemistry and Microbiology)* Technical Services Research & Development* Regulatory Affairs* Clinical Engineering Purchasing/Planning Process Excellence / Statistician* Project Manager*

    *B+Ls typical team core members for major process validation projects

    The Global Harmonization Task Force- Quality Management Systems Process Validation Guidance suggests the following subject matter team

    members:

    Getting Started-Overview

    The Team- Dont go it alone!

    Best

    Practice:

    Project Managers

    are key to any

    success tech

    transfer

  • [ 17 ]

    Getting Started-Overview

    The Docs- Documenting the process validation activities

    Sec. 820.75 Process Validation.

    a- Where the results of a process cannot be fully verifiedby subsequent inspection and test, the process shall bevalidated with a high degree of assurance andapproved according to established procedures. Thevalidation activities and results, including the date andsignature of the individual(s) approving the validationand where appropriate the major equipment validated,shall be documented.

  • [ 18 ]

    Getting Started-Overview

    The Docs- Documenting the process validation activities

    The Global Harmonization Task Force- Quality Management Systems Process Validation Guidance suggests the following elements in your

    process validation protocols:

    Elements Validation

    Strategy

    IQ OQ PQ PV

    Identification of the process to be validated X X X X X

    Identification of device(s) to be manufactured

    using this process

    X X X X X

    Objective and measurable criteria for a

    successful validation

    X X X X X

    Identification of operators and required operator

    qualification

    X XBest

    Practice:

    Validation

    Strategies are a

    great tool for big scope projects

  • [ 19 ]

    Getting Started-Overview

    The Docs- Documenting the process validation activities

    The Global Harmonization Task Force- Quality Management Systems Process Validation Guidance suggests the following elements in your

    process validation protocols:

    Elements Validation

    Strategy

    IQ OQ PQ PV

    Length and duration of the validation X

    Shifts, operators, equipment to be used in the

    process

    X X

    Any subjective criteria used to evaluate the

    product

    X X X X

    Identification of utilities for the process

    equipment and quality of the utilities

    X X

    Complete description of the process X X X X X

  • [ 20 ]

    Getting Started-Overview

    The Docs- Documenting the process validation activities

    The Global Harmonization Task Force- Quality Management Systems Process Validation Guidance suggests the following elements in your

    process validation protocols:

    Elements Validation

    Strategy

    IQ OQ PQ PV

    Relevant specifications that relate to the

    product, components, manufacturing

    materials, etc

    X X X X

    Process parameters to be monitored, and

    methods for controlling and monitoring*

    X X

    Product characteristics to be monitored and

    method for monitoring*

    X X

    Any subjective criteria used to evaluate the

    product

    X X

    *Use of a Control Plan is a great tool and best practice. Example included in bonus material

  • [ 21 ]

    Getting Started-Overview

    The Docs- Documenting the process validation activities

    The Global Harmonization Task Force- Quality Management Systems Process Validation Guidance suggests the following elements in your

    process validation protocols:

    Elements Validation

    Strategy

    IQ OQ PQ PV

    Definition of what constitutes non-

    conformance for both measurable and

    subjective criteria

    X X X X X

    Statistical methods for data collection and

    analysis

    X X X X

    Consideration of maintenance and

    repairs of manufacturing equipment

    X

    Criteria for revalidation X

    When its all done, generate the final report summarizing all requirements, results, issues and conclusions

  • [ 22 ]

    Agenda

    Getting Started-Overview

    Process Validation

    Enterprise wide Roll Out of Process Validation

    Interactive Exercise

  • [ 23 ]

    Process Validation

    o Creating a strategy/validation plan

    o Strategies for new and existing products

    o Runs and samples

    o When are you done?

  • [ 24 ]

    Process Validation

    Creating a strategy/validation plan

    A Validation plan which defines what needs to be validated (i.e.

    equipment, systems and processes) and how validation needs will be

    met for a given project.

    The strategy also provides a roadmap to follow ensuring the

    requirements are defined and agreed upon up-front and that all

    requirements are met prior to implementation or launchBest

    Practice:

    Wait until you

    have created or

    updated your risk

    assessment

    before generating

    a strategy.

  • [ 25 ]

    Process Validation

    Creating a strategy/validation plan

    B+Ls validation systems does not require validation strategies for smaller, lesscomplex validation projects whose strategy can be fully detailed within a protocol.

    The strategy is useful to communicate completion of validation strategy activities

    and results of the testing performed to support product Launch or Design Change

    Implementation

  • [ 26 ]

    Process Validation

    Strategies for new and existing products

    New Products

    Per ISO 9001, all new products must under Design and development

    which includes:

    Planning Design and development inputs Design and development outputs Design and development review Design and development verification Design and development validation* Control of design and development changes*

    *At the completion of the design and development validation and

    before the control of design changes, product transfer and process

    validation occurs.

  • [ 27 ]

    Process Validation

    Strategies for new and existing products

    New Products

    During the product transfer process, the product is being evaluated

    at the manufacturing site for scale up.

    It is at this stage that the use of statistician can help evaluate

    process capability and readiness for process validation. Also

    helpful with defining acceptance criteria, number of

    samples, etc.

    Risk analysis can be a great tool in defining worse

    case conditions a process can potential see in routine

    manufacturing. These failure modes can be tested

    in product evaluation and/or validation trials.

    (reference validation strategy risk mitigation table)

    Best

    Practice:

    During the product

    transfer stage there

    needs to be high

    engagement with site

    validation

  • [ 28 ]

    Process Validation

    Strategies for new and existing products

    New Products

    Process Validation Readiness should include the following:

    Design review confirms process is capable

    All prerequisite validations are complete (e.g. equipment, facility, software, etc.)

    Process control plan has been created or updated*

    Risk analysis has been updated

    *

  • [ 29 ]

    Process Validation

  • [ 30 ]

    Process Validation

    Strategies for new and existing products

    New Products

    Process Validation Readiness should include the following:

    All procedures, batch records, inspection plans, specifications, drawings are updated and approved.

    All impacted personnel are trained on procedure, batch records, inspection plans, etc.

    All raw materials are procured and in approved status

    All new suppliers are in approved status

  • [ 31 ]

    Process Validation

  • [ 32 ]

    Process Validation

    Strategies for new and existing products

    Existing Products

    Existing products are defined as validated products that

    have been transferred to the manufacturing site for routine

    manufacture. For validations involving any existing product,

    B+L follows a global change management process.

    Sec. 820.70 Production and process controls.b-Production and process changes. Each manufacturer shall establishand maintain procedures for changes to a specification, method,process, or procedure. Such changes shall be verified or whereappropriate validated according to 820.75 (Process Validation), beforeimplementation and these activities shall be documented. Changes shallbe approved in accordance with 820.40 (Document controls).

  • [ 33 ]

    Process Validation

    Strategies for new and existing products

    Existing Products

    B+Ls global change management software tracks all changes forexisting products.

    Depending on the scope of the change; a limited, extensive or full

    revalidation may need to be conducted. A key element of change control

    is the impact analysis. The impact analysis considers the impact of the

    change to the risk management file. Best Practice:

    A Validation

    representative

    needs to evaluate

    changes impacting

    validated state.

  • [ 34 ]

    Process Validation

    Strategies for new and existing products

    Existing Products

    A useful tip is to work with your Research and Development group

    or Technical Services group to evaluate the capability of the

    product device after proposed change.

    Pros:

    Better process understanding Greater confidence in the process to pass when you go into live

    validation.

    Cons:

    May require additional equipment, line time, resources, lab support togenerate data

    Cost of material/product that may need to be scrapped

    Its a Risk decision

  • [ 35 ]

    Process Validation

    Runs and Samples

    How many runs do we need???

  • [ 36 ]

    Process Validation

    Runs and Samples

    How many runs do we need???

    How many samples do we need to take???

  • [ 37 ]

    Process Validation

    Runs and Samples

    How many runs do we need???

    How many samples do we need to take???

    Can we runs this concurrent with production???

  • [ 38 ]

    Process Validation

    Runs and Samples

    How many runs do we need???

    How many samples do we need to take???

    Can we runs this concurrent with production???

    It depends on the scope, level of risk and confidence we have in the

    process. Its a question of risk!

  • [ 39 ]

    Process Validation

    Runs and Samples

    For the number of runs, we use 3 as a starting point. We let our risk

    assessment drive the number of runs needed. Example:

    There is a process change that will impact the manufacturing of a

    formulation in 2 different tanks. Our engineering data indicates that although

    the 2 tanks are the same size they are both designed differently and have

    different heating and agitation profiles. A risk analysis indicates that heating

    and agitation may have significant impact on product acceptance. For this

    process validation a minimum of 6 runs (3 runs/tank) may be recommended

    in addition to engineering trials to confirm capability of the formulation.

  • [ 40 ]

    Process Validation

    Runs and Samples

    In sampling, we target confidence level of at least 90%. We also let our

    risk analysis drive the number and type of samples needed. There

    needs to be an understanding of whats important to your process.

    Lets illustrate this point with the validation of Product XYZ

  • [ 41 ]

    Runs and Samples

    Overview of product and manufacturing process for Product XYZ

    Raw Materials:

    Sterile Water

    NaCL

    Raw Material A

    Raw Material B (new)

    Excipients

    Critical Quality Attributes (CQAs).

    Solution is safe and effective for intended purpose (attribute or go/no-go)

    Batch is homogeneous (variable data)

    Raw Materials A and B must meet label claim (attribute or go/no-go)

    Process Validation

    Best

    Practice:

    A key to the

    sampling rationale

    is found in the

    CQAs. They define whats

    important

  • [ 42 ]

    Runs and Samples

    Product XYZSterile

    Filling

    Bulk

    Compounding

    Packaging

    Step 1

    Purified Water

    Add Excipents

    Heat sterilize mixture

    CPPs=batch temp,

    agitation speed

    Step 2

    Mix, dissolve and Sterile filter excipents

    CPP=batch temp, mix time

    Step 3

    Mix and Sterile filter Raw Materials A and B

    CPP=batch temp, mix time

    Step 4

    Mix dissolve and Sterile filter NaCL and excipients

    CPP=batch temp, mix

    time

    19,000 L

    Tank

    CPP=Critical Process Parameter

    19,000 L

    Tank

    Process Validation

  • [ 43 ]

    Runs and Samples

    Sterile

    Filling

    Bulk

    Compounding

    Packaging

    19,000 L

    Tank

    CPP= Line length,

    product conditioning

    volume, filling speed, etc.

    Process Validation

    Product XYZ

  • [ 44 ]

    Runs and Samples

    Sterile

    Filling

    Bulk

    Compounding

    Packaging

    Case Study- Process Validation for Product XYZ

    Our product and process risk assessment identified both the bulk compounding and sterile filling process steps as having the highest potential risk. Critical Quality

    Attributes (CQAs). Solution is safe and effective for intended purpose (most likely impacted in bulk

    compounding and sterile filling process)

    Batch is homogeneous (most likely impacted in bulk compounding)

    Raw Materials A and B must meet label claim (most likely impacted in bulk compounding)

    We focused more effort (sampling and runs) on these high risk process steps during scale up and process validation

  • [ 45 ]

    Runs and Samples

    Sterile

    Filling

    Bulk

    Compounding

    Packaging

    Process Validation

    Based on historical data and information from our risk assessments, the heaviest use of statistics (sampling) was focused on the bulk compounding and sterile filling

    processes as we needed to demonstrate a high level of assurance at these stages.

    We used process capability data from similar products and development work to establish standard deviations for Raw Materials A and B.

    Our sample size was based on the use of standard deviations from engineering trials, 90% Confidence

    For batch and bottle homogeneity we demonstrated with 90%Confidence that batch and bottle sample sets were homogeneous.*

  • [ 46 ]

    Process Validation

    When are you done?

    Now that the execution is complete with your

    Process Validation and Final Report has been

    written and approved,

    Are You Done?

  • [ 47 ]

    Process Validation

    When are you done?

    According to GHTF - Quality Management Systems Process

    Validation Guidance, you should maintain a state of

    validation:

    Monitor and control

    Changes in processes and/or product

    Continued state of control

  • [ 48 ]

    Process Validation

    When are you done?

    Most companies including B+L are using the product quality review

    process to confirm medical device products are maintained in a state of

    control. Key attributes include:

    In process and final product manufacturing trend data

    Complaints

    Non-conformances

    Corrective Preventive Actions

    Stability

    Changes and subsequent validations

  • [ 49 ]

    Agenda

    Getting Started-Overview

    Process Validation

    Enterprise wide Roll Out of Process Validation

    Interactive Exercise

  • [ 50 ]

    Enterprise wide Roll Out of Process Validation

    o Enterprise-wide policies and procedures

    o Quality System standardization, design management, change

    management and validation

    o Train personnel

  • [ 51 ]

    Enterprise wide Roll Out of Process Validation

    Enterprise-wide policies and procedures

    The CFR requires established procedures to conduct process validation and support monitoring and control of process parameters.

    Sec. 820.75 Process Validation.a- Where the results of a process cannot be fully verified by subsequent

    inspection and test, the process shall be validated with a high degree ofassurance and approved according to established procedures. Thevalidation activities and results, including the date and signature of theindividual(s) approving the validation and where appropriate the majorequipment validated, shall be documented.

    b- Each manufacturer shall establish and maintain procedures formonitoring and control of process parameters for validated process toensure that the specified requirements continues to be met.

  • [ 52 ]

    Enterprise wide Roll Out of Process Validation

    Enterprise-wide policies and procedures

    Best practices for a multi-site / global company to deploy process validation

    procedures is Enterprise-wide policies and procedures:

    Pros:

    Provides clear instruction for how things are done. Offers consistent approach to validation to train to and follow regardless of

    site location, manufacturing platform, products manufactured

    Presents to regulators the companys position on process validation Capitalize on best practices at each site. Ensures alignment to guidances, standards and industry bestpractices

    Best

    Practice:

    In addition to policies

    and procedures,

    templates provide

    consistency

  • [ 53 ]

    Enterprise wide Roll Out of Process Validation

    Enterprise-wide policies and procedures

    Cons:

    Difficult to gain consensus with multiple sites who have always done it their way.

    Procedures and templates may not be flexible to meet needs of different products, manufacturing platforms

    Learning curve and time to implement

    Tips for Enterprise-Wide roll out are:

    Getting engagement and feedback from stakeholders at the manufacturing site. Feedback should be from each type of

    manufacturing site.

    Deploy procedures and templates on a trial basis to validate its use. Allow extended phase in period (60-90 days) for training

  • [ 54 ]

    Enterprise wide Roll Out of Process Validation

    Quality System standardization, design management, change

    management and validation

    The success of any Validation Program is contingent on a healthy Quality System.

    ISO 9001 identifies the some of the Quality Systems evaluated during management review:

    5.6.2 Review input- The input to management review shall include information

    on:

    a) results of audits, (Internal and External Audits)

    b) customer feedback, (Complaints)

    c) process performance and product conformity, (NonConformance Management)

    d) status of preventive and corrective actions, (NonConformance Management)

    e) follow-up actions from previous management reviews,

    f) changes that could affect the quality management system, and (Change Mgmt)

    g) recommendations for improvement. (Continuous Improvement)

  • [ 55 ]

    Enterprise wide Roll Out of Process Validation

    Quality System standardization, design management, change

    management and validation

    ISO 9001 state the following responsibilities of Management Review:

    5.6.3 Review output- The output from the management review shall include any

    decisions and actions related to:

    a) improvement of the effectiveness of the quality management system and its

    processes,

    b) improvement of product related to customer requirements, and

    c) resource needs.

  • [ 56 ]

    Enterprise wide Roll Out of Process Validation

    Quality System standardization, design management, change

    management and validation

    Standardization of key quality systems like design management, change management and validation ensures:

    Provides clear instruction for how things are done.

    Offers consistent approach to train and follow regardless of sitelocation, manufacturing platform, products manufactured

    Presents to regulators the companys position on key quality systems

    Ensures alignment to guidances and standards

  • [ 57 ]

    Agenda

    Getting Started-Overview

    Process Validation

    Enterprise wide Roll Out of Process Validation

    Interactive Exercise

  • [ 58 ]

    Firm is rebranding a legacy medical device product in a

    new bottle.

    Product is a sterile liquid. Bottle is being sourced from a

    new supplier. Bottle requires a different sterilization

    method. New equipment will be needed to run this bottle.

    Validation needs to be conducted to launch to new product.

    What will the validation strategy be?

    Interactive Exercise

  • [ 59 ]

    Product ABC is currently filled in an oval and opaque HDPE. New bottle is round, transparent (without colorant) HDPE

    Sterilization Method for current bottle is Ethylene Oxide. New bottle will require gamma irradiation

    Bottle will be filled in Fill Room C. Fill Room C only has change parts for oval bottles.

    Instead of using the checkweighing system, the firm would like to use fill volume sensors that were always integrated on Fill Room C

    but never used because firm uses opaque bottles.

    Original validation for Product ABC was conducted 15 ago.

    Interactive Exercise

  • [ 60 ]

    Each team, take 5-10 minutes to develop a validation strategy.

    Demonstrate the use of the following:

    Success criteria

    Team Members

    Any necessary pre-work (engineering, develop studies, etc.)

    Training

    Proposed risk analysis

    Proposed statistics

    Process steps to focus validation effort

    Interactive Exercise

  • [ 61 ]

    Questions???