beyond project and portfolio management, identifying other high value performance improvement...
TRANSCRIPT
AdaptiveEffectiveEstablishedRudimentary
Business Value ApproachPerformanceMaturity
There are three core processes groupings in any organization which, individually or in combination, impact quality and efficiency of service or product delivery. Management processes: the processes that govern the operation of a system.
Typical management processes include Corporate Governanceand Strategic Management.
Operational processes: processes that constitute the core business and create the primary value stream. Typical operational processes are Purchasing, Manufacturing, Advertising and Marketing, and Sales.
Supporting processes: which support the core processes. Examples include Accounting, Recruitment, Call Center, Technical Support.
Chrysalis | BTS www.chrysalisbts.com
Document ManagementBusiness Intelligence
Client &Device Support
LoB
Inte
grat
ion
Chrysalis | BTS www.chrysalisbts.com
Partner ServicesSales Characteristics
Long-term• Business process improvement
/ re-engineering
• Strategy consulting
• Solution architecture assessments
• Technology roadmap development
• Avoids product positioning
• Establishes “trusted advisor” status
• Minimizes cost discussions(value is self-evident)
• Assigns customer goals
• Enables competitive, strategic wins
Busi
ness
and
Te
chno
logy
Str
ateg
y
Mid-term
• Increases impact
• Promotes efficiency
• Allows value-based discussions
• Focuses on solution selling
Solu
tion
Orie
ntat
ion
• Turnkey solutions:
project management, business analysis,
architecture, development, testing
and support services
Short-term
• Promotes quick sales
• Focuses on fact-based product and services selling
• Lays foundation for future wins
• Allows cost-based discussionsTran
sact
iona
l
• Contract developers
• Contract database administrators
Chrysalis | BTS www.chrysalisbts.com
Solution Strategy
Improvement Techniques
Performance Enablers
Change Capacity
Drivers, Objectives & Benefits
Platform Technology Assessment
Initiative Exploration & Technical Validation
Initiative Validation & Improvement Impact
Initiative Strategy & Launch Timeline
Phase Zero:Business Case Development
Phase Zero: to provide the necessary information to either support or disprove a business case hypothesis that an attractive opportunity exists for a particular improvement initiative to positively impact the performance of the organization.
Chrysalis | BTS www.chrysalisbts.com
Logical groupings of core business capabilities that allow an enterprise toadvance its agility towards achieving its business goals
Enablers are typically comprised of People – both internal and external Processes – formal and ad-hoc Technology – institutionalized and shadow Data – structured and unstructured
AdaptiveEffectiveEstablishedRudimentary
Business Value ApproachPerformanceMaturity
Chrysalis | BTS www.chrysalisbts.com
PERFORMANCEMANGEMENT TECHNIQUE
DESCRIPTION
1 Benchmarking Comparing performance metrics to industry bests
2 Activity Based Management Evaluating activities to improve strategic and operational decisions
3 Capacity Management Asset utilization improvement
4 Target Costing Reduce the overall cost of a product over its life-cycle
5 Balanced Scorecard Track of the execution of activities and monitor the consequences arising from these actions
6 Business Intelligence To support better business decision-making
7 Lean / Six Sigma Improvement through speed and defect elimination
8 Value Chain Analysis approach to support strategic planning
9 Business Process Re-engineering Redesign of a process, product or service
10 Just In Time Improve return on investment by reducing costs
11 Results Based Accountability Improve the performance of programs, agencies and service systems
Chrysalis | BTS www.chrysalisbts.com
Document ManagementBusiness Intelligence
Client &Device Support
LoB
Inte
grat
ion
Chrysalis | BTS www.chrysalisbts.com
PERFORMANCEMANGEMENT TECHNIQUE
DESCRIPTION
1 Benchmarking Comparing performance metrics to industry bests
2 Activity Based Management Evaluating activities to improve strategic and operational decisions
3 Capacity Management Asset utilization improvement
4 Target Costing Reduce the overall cost of a product over its life-cycle
5 Balanced Scorecard Track of the execution of activities and monitor the consequences arising from these actions
6 Business Intelligence To support better business decision-making
7 Lean / Six Sigma Improvement through speed and defect elimination
8 Value Chain Analysis approach to support strategic planning
9 Business Process Re-engineering Redesign of a process, product or service
10 Just In Time Improve return on investment by reducing costs
11 Results Based Accountability Improve the performance of programs, agencies andservice systems
Chrysalis | BTS www.chrysalisbts.com
Mission
Strategic Objectives
Strategic Goals
Performance Goals
Initiatives / Programs
Performance Indicators
Performance Targets
Chrysalis | BTS www.chrysalisbts.com
Climate change is a complex issue with many interrelated components that requires strong governance and coordination Federal lead with at least 12 federal departments Provincial, municipal, industry and citizen involvement Requirements to report to Parliament and international bodies
As a pilot project Treasury Board Secretariat began working with federal departments to develop and implement a new horizontal management agenda for climate change
Chrysalis | BTS www.chrysalisbts.com
Climate ChangeOver 140 Programs across
12 federal departments
Public Education & Outreach
Mitigation International Tech & Innovation Climate Change Science
Impacts and AdaptationStreams
Sectors
Sub-Sectors
Sub-Sub Sectors
Programs
IndustrialBuilt Environment Transportation Agriculture & Forestry Cross-cutting
Houses Policy Buildings
Existing HousesNew Houses Equipment
• Energy Efficient Housing Initiative
• Aboriginal and Northern Climate Action Program
• Energy Efficient Housing Initiative
• Retrofit of Existing Houses Incentive
• Aboriginal and Northern Climate Action Program
• Energy Efficiency Standards & Regulations
• Enhanced Equipment Market Transformation
• Renewable Energy Development Initiative
• Aboriginal and Northern Climate Action ProgramChrysalis | BTS www.chrysalisbts.com
Document ManagementBusiness Intelligence
Client &Device Support
LoB
Inte
grat
ion
Current State(As Is)
Desired State(To Be)
Chrysalis | BTS www.chrysalisbts.com
PERFORMANCEMANGEMENT TECHNIQUE
DESCRIPTION
1 Benchmarking Comparing performance metrics to industry bests
2 Activity Based Management Evaluating activities to improve strategic and operational decisions
3 Capacity Management Asset utilization improvement
4 Target Costing Reduce the overall cost of a product over its life-cycle
5 Balanced Scorecard Track of the execution of activities and monitor the consequences arising from these actions
6 Business Intelligence To support better business decision-making
7 Lean / Six Sigma Improvement through speed and defect elimination
8 Value Chain Analysis approach to support strategic planning
9 Business Process Re-engineering Redesign of a process, product or service
10 Just In Time Improve return on investment by reducing costs
11 Results Based Accountability Improve the performance of programs, agencies andservice systems
Chrysalis | BTS www.chrysalisbts.com
Document ManagementBusiness Intelligence
Client &Device Support
LoB
Inte
grat
ion
Current State(As Is)
Desired State(To Be)
Chrysalis | BTS www.chrysalisbts.com
Uncover new opportunitiesDrive business performance optimization Integrate systems for
comprehensive business insight Further management methods and practices Embed industry best practices and standards into
operational processes Utilize the Project and SharePoint Server
platform to streamline broader business activities
Grow your services businessIncrease account footprint and develop new revenue streams Access new departments and new accounts Deliver higher value professional services Broaden your solution portfolio and sell net
new deployments
Chrysalis | BTS www.chrysalisbts.com