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1 A.G.M. (CFA, PLG) Signature of Tenderer with seal O/o GMTD Nadiad BHARAT SANCHAR NIGAM LIMITED (A Govt. of India Enterprise) KHEDA TELECOM DISTRICT O/o GENERAL MANAGER TELECOM DISTRICT, NADIAD-387002 TENDER DOCUMENT For Heavy Duty Printing Solution for printing of Consumers Bills of Landline/CDMA/GSM and Other related Services in Nadiad SSA e-Tender NO: KTD/MM/T- 08/Printing of Consumers Bills/2016-17 PART – A TECHNICAL BID Tender Form fee: Rs. 500/- (Non-refundable) NAME & ADDRESS OF THE TENDERER: ______________________________ ______________________________ ______________________________ Phone (O) _________________ Mobile No _________________________ ASSISTANT GENERAL MANAGER (CFA-PLG) O/O GENERAL MANEGER TELECOM DISTRICT 1 st FLOOR, ROOM NO 104, DOOR SANCHAR BHAVAN PIJ ROAD, NADIAD-387 002

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A.G.M. (CFA, PLG) Signature of Tenderer with sealO/o GMTD Nadiad

BHARAT SANCHAR NIGAM LIMITED(A Govt. of India Enterprise)

KHEDA TELECOM DISTRICTO/o GENERAL MANAGER TELECOM DISTRICT, NADIAD-387002

TENDER DOCUMENTFor

Heavy Duty Printing Solution for printing of Consumers Bills of Landline/CDMA/GSM and Other related Services in Nadiad SSA

e-Tender NO: KTD/MM/T- 08/Printing of Consumers Bills/2016-17

PART – A

TECHNICAL BID

Tender Form fee: Rs. 500/- (Non-refundable)

NAME & ADDRESS OF THE TENDERER: ______________________________ ______________________________

______________________________ Phone (O) _________________ Mobile No _________________________

TABLE OF CONTENTS

ASSISTANT GENERAL MANAGER (CFA-PLG)O/O GENERAL MANEGER TELECOM DISTRICT

1st FLOOR, ROOM NO 104, DOOR SANCHAR BHAVANPIJ ROAD, NADIAD-387 002

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A.G.M. (CFA, PLG) Signature of Tenderer with sealO/o GMTD Nadiad

INDEX

Part – A Technical Bid Page No 1-36

Section contents Page No

I Notice Inviting Tender (NIT) 3-4II BID FORM 5III TENDER’S PROFILE 6IV Eligibility & Documents required 7V General Terms & Conditions of Tender 08-13VI Scope & Technical Specification of work 14-16

VII General (Commercial) Terms & Conditions of Contract 17-21VIII Special Terms & Conditions of Contract 22IX Declaration regarding near relatives 23X Checklist for Bidder 24XI Compliance from bidder 25Annexure – A Letter for authorization for attending bid opening 26Annexure – B Performa for Security guarantee Bond 27Annexure – C Draft for Agreement 28Annexure – D E-tendering instruction to Bidder 29-33Annexure – E Undertaking & Declaration 34Annexure – F Mandate Form 35Annexure – G Clause by Clause compliance Certificate 36

Part – B Financial Bid Page No 37 & 38

Section contents Page No

XII Rate Sheet 38

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A.G.M. (CFA, PLG) Signature of Tenderer with sealO/o GMTD Nadiad

BHARAT SANCHAR NIGAM LIMITED(A Government of India Enterprise)

KHEDA TELECOM DISTRICTOFFICE OF THE GENERAL MANAGER TELECOM, NADIAD

e-Tender No : KTD/MM/T- 08/ Printing of Consumers Bills/2016-17 Dated @ NAD the 26.09.2016.

SECTION – INOTICE INVITING TENDER

For and On behalf of BSNL, e-tenders [i.e online Tenders] are invited from reputed & experienced contractors by General Manager Telecom District, Nadiad for Heavy duty printing of Consumers Bills & post printing solution for BSNL,Nadiad

Approximate estimated value of work - Rs. 6,20,000/- Per AnnumBid Security (EMD) amount - Rs. 12,400/-

Tender document download Time & date : From 10:30 Hrs. of 28.09.2016 to 11:55 Hrs. of 19.10.2016. Time & Date for online bid submission : Up to 12:00 Hrs. on 19.10.2016. Time & Date of online bid opening : From 12:30 Hrs. onward on dated 19.10.2016.

1. Eligibility for bidding:-The Bidder should have experience for Heavy duty printing of Telephone Bills/mobile bill or similar type of printing work & post printing solution in BSNL/MTNL/DOT/Central or state government/PSU/Private Telecom Operator/ Reputed Private Company/Private Enterprise having experience of doing bill printing work of Rs.5,00,000/- (Rs. Five lakhs) in continuous 12 months during 01/09/2011 to 31/08/2016 or having experience of doing bill printing work of 3 (Three) lakhs bill in continuous 12 months during 01/09/2011 to 31/08/2016 or having experience of doing bill printing work for a period of continuous 24 months during 01/09/2011 to 31/08/2016 irrespective of amount or no. of bills or the Indian companies registered for heavy duty printing of telephone bills / mobile bills or similar type of printing work and post printing solution for BSNL/MTNL/DOT/Central or State Government/PSU/Private Enterprise.

2. Minimum validity of tender offer: - 180 days from the date of tender opening.3. Duration of contract: Normally contract will be awarded for a period of one year with an option of extension for a

further period of first three months unilaterally by BSNL at the same rates, terms & conditions and another period of further three months with mutual consent of both sides at the same rates, terms and condition.

4. Tender document should be downloaded from the website: www.gujarat.bsnl.co.in. or www.bsnl.co.in5. The bidder can participate in the e-tender by downloading e-tender from website

https://eprocurement.synise.com/bsnl1/gujarat on 10:30 hours of 28.09.2016 to 11:55 hours of 19.10.2016.Note: The tender document shall not be available on https://eprocurement.synise.com/bsnl1/gujarat for download after its closing date & time as mentioned in NIT.

6. The bidders are required to submit the tender fee Rs.500/- (Rs. Five Hundred only) [Non-Refundable] through demand draft from any nationalized / scheduled bank in favor of Accounts Officer (Cash), BSNL, O/o GMTD, Nadiad payable at Nadiad. Non receipt of bid form fee in prescribed mode of payment will disqualify the bidder and bid uploaded online will be summarily rejected.

7. BSNL does not own any responsibility for any discrepancies or alteration / omission in contents of tender document while downloading from the website or otherwise. Contract document will be

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A.G.M. (CFA, PLG) Signature of Tenderer with sealO/o GMTD Nadiad

prepared based on the master copy of tender document available in the office and same will be binding on the contractor.

8. Any discrepancies found in the Tender documents submitted by the tenderer, the tender executed by the BSNL will be treated as valid one and any change found in tender document submitted by the tenderer at any stage, will be treated as fraud done to the BSNL and will be subject to the cancellation of agreement done (if any) and appropriate action will be taken against the tenderer.

9. BSNL has decided to use process of e-tendering process for inviting this tender and thus the physical copy of the tender would not be sold.

10. The BSNL reserves the right to disqualify such bidders who have a record of not meeting contractual obligations against earlier contracts entered into with the BSNL.

11. All bidders are hereby inform that pre-bid conference shall be conducted on dated 13.10.2016 at 15:00 hours in the chamber of DGM (CFA Plg.), 2nd floor, Door Snchar Bhavan, Near Vallabhnagar Society, Pij Road, Nadiad for any query o bid document.

12. GMTD Nadiad reserves the right to cancel the tender at any stage without assigning any reason

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A.G.M. (CFA, PLG) Signature of Tenderer with sealO/o GMTD Nadiad

SECTION – II

BID FORM

To,The General Manager,Nadiad

Sir,

With reference to e-tender notice number KTD/MM/T- 08/ Printing of Consumers Bills/2016-17 Dated @ NAD the 26.09.2016.

1. I/we have read and understood all the terms and conditions mentioned in the tender form and agree to abide by all conditions laid down therein.

2. Bid submitted by us is properly sealed and prepared so as to prevent any subsequent alteration and replacement.

3. We agree to abide by this Bid for a period of 180 days from the date fixed for Bid opening (Qualifying Bid) and it shall remain binding upon us and may be accepted at any time before the expiry of that period.

4. The firm has not bid for this tender under any other name

5. I/we understand that GMTD Nadiad can reject the tender without assigning any reason thereon. The decision of the GMTD Nadiad will be the final in all cases.

6. We undertake, if our Bid is accepted, we will execute the work in accordance with specifications, time limits and terms and conditions stipulated in Bid document.

7. EMD is deposited and original receipt is attached

8. Rates offered by me/us are given online in the financial bid.

9. If our Bid is accepted, we shall submit the securities as per the conditions mentioned in the contract.

10. We undertake, if our Bid is accepted, we will comply with all the mandatory provision of labour laws, Misc provision Act & Employer Provident Scheme in respect of Labours/Employees engaged by me for performing the work under the contract as per terms and conditions stipulated in the tender document.

11. Until a format Agreement is prepared and executed, this Bid together with your written acceptance thereof in your notification of award shall constitute a binding contract between us.

12. I/we hereby declare that my firm is not Black Listed by any SSA / Circle of BSNL

Signature of Party with rubber stamp & date

Full Name (In block letters) __________________ Capacity in which signed _____________________

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A.G.M. (CFA, PLG) Signature of Tenderer with sealO/o GMTD Nadiad

SECTION – III

TENDERER’S PROFILEPassport size

Photograph of theTenderer / authorized

Signatory holdingPower of Attorney

1. Name of the tenderer/firm: ________________________________________________

2. Name o the person submitting the tender:____________________________________________ (In case of proprietary/partnership firms, the tender has to be signed by Proprietor/Partner only, as the case may be)

3. Address of the firm: ______________________________________

4. Tel. No. (With STD code): (O)………………… (Fax)……………… (R)………………

5. Registration & incorporation particulars of the firm: (please Tick as applicable)i) Proprietorshipii) Partnershipiii) Private Limited Co.iv) Public Limited Co.(Please attach attested copies of documents of registration/incorporation of your firm with the competent authority as required by business law).

6. Name of Proprietor/Partners/Directors: ___________________________________

7. Income tax PAN Number of the party/Firm: ___________________________________Income Tax circle: ___________________________________(Please attach a copy of last income tax return)

8. My Service Tax registration number is: ____________________________

9. My Sales Tax registration number is: ____________________________

10. My EPF registration No. (If applicable) is _____________________________

11. My ESI registration No. (If applicable) is _____________________________

12. Infrastructure capabilities of the firm:a) Number of machines available to meet the window timing: ___________________________________b) Type and Capacity of Printer: ___________________________________c) Technology to be used for printing: ___________________________________d) Atomized for post operation (Available/Not available) ___________________________________e) Proposed plan for making necessary standby/alternate arrangement_______________________________

for printing of the total print volume at any time.f) Details of Maintenance/Support infrastructure available: ___________________________________

(Please submit your compliance regarding your infrastructure capability in the prescribed Performa given in Section – XI)I/we hereby declare that the information furnished above is true and correct.Note: Photo of the person who is authorized to sign the tender document has to be affixed in the space given above.

Place: Signature of tenderer / authorized signatoryDate: Name of the tenderer

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A.G.M. (CFA, PLG) Signature of Tenderer with sealO/o GMTD Nadiad

SECTION – IVEligibility conditions for bidding and Documents to be submitted for eligibility

A. Eligibility conditions for bidder :The Bidder should have experience for Heavy duty printing of Telephone Bills/mobile bill or similar type of printing work & post printing solution in BSNL/MTNL/DOT/Central or state government/PSU/Private Telecom Operator/ Reputed Private Company/Private Enterprise having experience of doing bill printing work of Rs.5,00,000/- (Rs. Five lakhs) in continuous 12 months during 01/09/2011 to 31/08/2016 or having experience of doing bill printing work of 3 (Three) lakhs bill in continuous 12 months during 01/09/2011 to 31/08/2016 or having experience of doing bill printing work for a period of continuous 24 months during 01/09/2011 to 31/08/2016irrespective of amount or no. of bills or the Indian companies registered for heavy duty printing of telephone bills / mobile bills or similar type of printing work and post printing solution for BSNL/MTNL/DOT/Central or State Government/PSU/Private Enterprise. Documents to be submitted / uploaded online with Technical bid for Eligibility:

Bidder has to submit the following Documents/Certificates along with the technical bid as mentioned in 16(a) of section-V.

i. Bid Security (Earnest Money Deposit) as per Clouse 13 of Section - Vii. Tender document(s) to be uploaded duly filed in and digitally signed along with seal on each pages by tenderer (bidder) or his

authorized representative.iii. In case of Proprietorship firm : Self attested copy of Registration of firm with local authority or copy of service tax registration or

copy of sale tax registration or copy of EPF registration.iv. In case of Partnership firm : Self attested copy of partnership deed and No objection certificate from other partners for participate

in the tender of BSNL..v. In case of Company : Self attested copy of certificate of incorporation and Memorandum of Article of Association.vi. Original “Power of Attorney” in case person other than the Bidder has signed the documents. The power of attorney should be for

specific work and not general power of attorney. The power of Attorney should be submitted and executed on the non judicial stamp paper of appropriate value as prevailing in the respective state(s) and the same be attested by a Notary Public or registered before Sub-Registrar of the State(s) concerned.

vii. Latest Solvency certificate (not older than one year from the date of NIT) from any Nationalized/Schedule bank for Rs. 5 Lacks. OR he will be required to submit the required bank solvency certificate before award of contract.

viii. Bid Form duly filled in (Performa given in Section – II)ix. Tenderer’s profile duly filled in (Performa given in Section – III)x. Copy of the experience certificate as mentioned in eligibility condition issued by the competent authority of concerned organization

atleast equivalent to the rank of AGM / DE level officer of BSNL or issued by AGM / DE level officer in case of BSNL/MTNL/DOT for satisfactory performance of work for Heavy duty printing of Telephone Bills & post printing solution.

xi. Sample of A4 size 80 GSM high quality paper on which bidder is going to print the bill along with test reportxii. Sample of work performed in BSNL/MTNL/DOT mentioning with name of Telecom District, period of work and seal & signature of

tenderer or sample of work performed in other organization mentioned in eligibility conditionxiii. Deceleration regarding any near relative not working in BSNL (Performa given in Section – IX)

In case of proprietorship firm, declaration will be given by the proprietor. In case of Partnership firm, declaration will be given by all the partners. In case of limited company, declaration will be given by all the Directors of the company.

xiv. The bidder shall furnish a latest & valid NSIC / MSME certificate (if applicable) as a part of his bid documents for establishing the bidder’s eligibility.

xv. For EPF, ESIC, Service Tax & Labour lisence : In case the prospective bidder is presently not covered under the provision of registration for EPF, ESIC, Service Tax & labour license, he should submit an affidavit indicating that he is exempted from EPF, ESIC, Service Tax & labour license and he will get registered under the provision of EPF, ESIC, Service Tax and labour license within one month of as and when applicable under intimation to this office and will submit the copy of registration certificate to this office. Affidavit shall be made notarized on non judicial stamp paper of Rs.100/-(Rs. One Hundred only).Note :-1. All the copies of submitted documents/certificates should be duly self attested by bidder. At the time of online submission of bid,

the scan copy of all the above said documents must be uploaded along with tender document. In case the bidder is unable to upload any of the documents listed above except bid document [Section – IV, Pint No. - ii, he may submit the same physically. However EMD & Cost of tender document will be submitted in original in physical form.

2. The original documents may be called for as & when required for verification.3. Any tenderer participating in this tender should make sure that he will be able to ensure progress of the work up to

departmental need.

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A.G.M. (CFA, PLG) Signature of Tenderer with sealO/o GMTD Nadiad

SECTION – V

GENERAL TERMS AND CONDITIONS OF TENDER

1. Sub-contracting will amount to breach of contract.

2. The Contractor must read carefully all the Instructions, General Terms & Conditions of tender, Scope & Technical Specification of work, General (commercial) conditions of contract, Special Terms & Conditions of contract given in the tender document before filling up the Bid schedule and his quotation. Failure to furnish all information required as per theBid Documents and submission of bids not substantially responsive to the Bid Documents in every respect will be at the bidder’s risk and shall result in rejection of the bid.

3. Regarding participation of near relatives of BSNL employees in the Tender / Execution of works in BSNL Units:-It has been decided that the near relatives of BSNL employees either directly recruited or on deputation are prohibited from participation in tender and execution of works in the different units of BSNL. The detailed guidelines in this regard are given in the following paragraphs

(a) The near relatives for this purpose are defined asi. Members of a Hindu Undivided family, ii. They are husband and wife, iii. The one is related to the other in the manner as father, mother, son(s) & son’s wife (daughter in law), daughter (s) &

daughter’s husband (son in law), brother (s) & brother’s wife, sister (s) & sister’s husband (brother in law)(b) As per Government of India’s CCS Conduct rule, no Government servant shall in the discharge of his official duties deal

with any matter or sanction any contract to any company or for any other person if any member of his family is employed in that company or firm or under that person or if he or Any member of his family is interested in such matter or contract in any other manner and the Govt. Servant shall refer every such matter or contract to his official superior. This clause is applicable to all BSNL employees and in view of this as soon as any BSNL employee becomes aware of the above aspect, he must intimate this to the prescribed authority. For non-executive employees this authority is SSA Head/circle Head/Chief engineer/ Chief Archt./corporate Office under whom he is posted. For executive employees (at present some of them are called as Gazetted officers) the prescribed authority for this purpose is Circle Head/ Chief Engineer/Chief Archt./Corporate Office under whom he is posted.

(c) The company/or firm or any other person is not permitted to tender for works in BSNL Unit in which his near relative(s) is (are) posted. The unit is defined as SSA / Circle/Chief Engineer/Chief Archt./ Corporate office for non-executive employees and all SSA in a Circle including Circle office/Chief Engineer /Chief Archt./ Corporate office for executive employees (including those called as Gazetted officers at present). Therefore, it has been decided by the competent authority that the tenderer should give a certificate that none of his/her such near relative is working in the units as defined above where he is going to apply for tender/work. In case of proprietorship firm certificate will be given by the proprietor, for partnership firm certificate will be given by all the partners and in case of limited company by all the Directors of the company. Any branch of these conditions by the company or firm or any other person, the tender work will be cancelled and earnest money / security deposit will be forfeited at any stage whenever it is so noticed. The department will not pay any damage to the company or firm or the concerned person. The company or firm the person will also be debarred for further participation in the concerned unit.

(d) The declaration duly signed that tenderer having no relatives employed in BSNL should be enclosed with tender form (As per Performa given in Section - IX)

4. The firm/party BLACK LISTED by Central Government/State Government or any unit of BSNL shall not be eligible for bid and the tenderer black listed by Central Government/State Government or any unit of BSNL suppression of this information at the time of filling of tender and subsequently will amount to automatic rejection and forfeiture of all deposits at any stage.

5. Any attempt to negotiate directly or indirectly by tenderer with the authority to whom the tender is submitted to or with theauthority who is competent to accept the tender or endeavors to secure interest for actual or prospective tender or influence by any means will disqualify the tender and same will be rejected and action to black list the tenderer will be taken by competent authority.

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A.G.M. (CFA, PLG) Signature of Tenderer with sealO/o GMTD Nadiad

6. GMTD Nadiad has full discretion to award the entire or part of the work in any part of the city to one or more contractors at any time or to carry out departmentally or through any other agency.

7. GMTD Nadiad is not bound to accept the lowest tender and reserves the right to accept or reject any or all tenders without assigning any reasons what so ever.

8. BID DOCUMENTS: This tender document consists of two parts vizPart – A : Technical Bid (SECTION – I to SECTION - XI and Annexure – A ,B & C)Part – B : Financial Bid (SECTION – XII)

9. The quantities / figure indicated in the tender schedule are approximate and are subject to change. Any change effected shall be binding on the tenderer / contractor as though included in the original tender schedule and any such change will not make the agreement void and it is therefore, essential that the tenderers, examine all the documents carefully and not commit any mistake in analyzing the rates quoted and remain binding not withstanding any changes as aforesaid. No revision of tender rates shall be considered on any ground whatsoever.

The quantities indicated in tender schedule shall not be considered as representing firm & final quantities. All works shall be measured by CAO (TR) or his authorized representatives. Amount payable to contractor shall be on the basis of actual work done by him at the rate approved by BSNL.

10. Queries on bid documents:a) A prospective bidder, requiring any clarification of the Bid Documents shall notify the BSNL in writing or by FAX at the

BSNL’s mailing address mentioned in the tender document. The BSNL shall respond in writing to any request for clarification of the Bid Documents, which if received not later than 7 days prior to the date for the opening of the bids. This date shall prevail over the corresponding date for submission of queries appearing on e-tender portal at any time. Copies of the query (without identifying the source) and the clarifications by the BSNL shall be uploaded on BSNL website as clarification. On e-procurement portal of Gujarat Circle portal, clarification shall be available as “Addendum” for all the prospective bidders who have downloaded the official copy of tender document from e-procurement portal of Gujarat circle.

b) Any clarification issued by BSNL, in response to query raised by prospective bidders shall form an integral part of bid documents and it may amount to amendment of relevant clauses of the bid documents.

11. Amendment of bid document:a. At any time, prior to the date for submission of bids, the BSNL may, for any reason whether sue motto or in response to a

clarification request by a prospective bidder, modify the bid documents by amendments.b. The amendments shall be notified in writing by post or by FAX or by e-mail by ADDENDUM through e-tendering portal

(for tender invited through e-tendering process) and these amendments will be binding on them. c. In order to afford prospective bidders reasonable time to take the amendments into account in preparing their bids, the

BSNL may, at its discretion, extend the deadline for the submission / opening of bids suitably.d. In case of tender document downloaded from the official web site,the tenderer should submit the required cost of bid

document as prescribed in the form of DD alongwith tender and any discrepancy found in the tender document submitted by the tenderer, the tender uploaded by the BSNL will be treated as valid and any change found in the tender document submitted by the tenderer at any staged, will be treated as fraud done to the BSNL and will be liable to cancellation of agreement done (if any) and appropriate action will be taken against the tenderer.

12. Cost of Bidding:The bidder shall bear all costs associated with the preparation and submission of the bid. The BSNL, will in no case, be responsible or liable for these costs, regardless of the conduct or outcome of the bidding process.

13. Bid Security ( Earnest Money Deposit) & Tender form fee:a) Earnest Money Deposit & Tender Form Fee is to be deposited on or before 12:00 hours of 19.10.2016 to

AGM (CFA Plg.), O/o GMTD Nadiad, Room No. 104, 1st floor, Door Sanchar Bhavan, Near Vallabhnagar Society, Pij Road, Nadiad – 387 002 in seal cover (By packing PVC Tape / Wax) in the form of demand draft drawn on any of the Nationalized / Scheduled bank, payable at Nadiad in favour of Accounts Officer (Cash),

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A.G.M. (CFA, PLG) Signature of Tenderer with sealO/o GMTD Nadiad

BSNL, O/o GMTD, Nadiad. The said sealed cover to be marked as “Bid Security (EMD) + Bid Cost (Tender form fee)”.

b) The scan copy of Demand Draft of payment of EMD & tender form fee should invariably be uploaded with the technical bid as mentioned in para 13 (a) of section – V. Bid without EMD / Tender form fee payment will be rejected at the opening stage itself. However, the NSIC / MSME bidders are exempted from payment of bid security & Tender form fee with following condition.i) A proof regarding valid registration with body specified by ministry of NSIC / MSME for the tendered items

will have to be attached along with the bid.ii) The enlistment certificate issued by NSIC / MSME should be valid on the date of opening of tender.iii) NSIC / MSME unit is required to submit its monthly delivery scheduled.

The bidders (Small Scale Units) who are registered with National Small Scale Industries Corporation under Single Point Registration Scheme are exempted from bid security up to the amount equal to their monetary limit. In case of bidder, having monetary limit as ‘No Limit’, the exemption will be limited to Rs.50,00,000/-(Rs. Fifty lakh only) as per the existing policy of BSNL. A proof regarding current registration with NSIC for the tendered item will have to be attached. The bidder having valid NSIC registration shall also be exempted from Security deposit, if permitted by NSIC rule.

c) The bid security (EMD ) shall be forfeited:i. If a bidder withdraws his bid during the period of bid validity specified in the bid document.ii. If the bidder makes any modifications in the terms and conditions of the tender before acceptance of the tender,

which are not acceptable to the BSNL.iii. If a bidder fails to accept the tender offer, if his/ their tender is accepted.iv. In case of a successful bidder, the bid security (EMD ) shall be forfeited if the bidder fails; To deposit the Security Deposit. To sign the agreement.

v. In both the above cases, the bidder will not be eligible to participate in the tender for same item for one /more years from the date of issue of APO/PAL. The bidder will not approach the court against the decision of BSNL in this regard.

d) The Earnest Money Deposit of bidders will be refunded without any interest within reasonable time after finalization of the tenders, normally within six months from the date of Finalization.

Method of submitting following documents in original:

Following original documents are to be submitted offline i.e in hard copy in properly wax / packing PVC tape sealed envelope marked “Tender for fee (+) EMD” and forwarded to AGM (CFA Plg.), O/o GMTD, Nadiad Room No.104, 1st

floor, Door Sanchar Bhavan, Near Vallabhnagar Society, Pij Road, Nadiad – 387 002, which should reach before 12:00 hours on dated 19.10.2016.

i. Demand draft of Tender form fee Rs.500.00 (Non-Refundable).ii. Demand draft of EMD as mentioned in NIT.iii. Power Attorney.

Note : The bidder has to upload the scanned copy of all above said documents as bid annexure during online bid submission. In case of NSIC / MSME registered bidder has to upload the scan copy of latest and valid NSIC / MSME certificate as part of bid document for establishing the bidder’s eligibility. The envelop must bear the following.

Tender NO: KTD/MM/T- 08/ Printing of Consumers Bills/16-17Printing of Consumers Bills

14. SUBMISSION OF BIDS:-a) The person(s) signing the tenders shall state in what capacity they are signing the tender. In case the

tender is not signed by sole proprietor or all the partners of the company; the person(s) should enclose a certificate to the effect that he/they is/are authorized to sign the tender and the terms and conditions

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A.G.M. (CFA, PLG) Signature of Tenderer with sealO/o GMTD Nadiad

signed by him/them will be binding on the firms. The tenderer should also sign wherever cutting/ over writing is there in the tender document.b) Tender should be uploaded on http://eprocurement.synise.com/bsnl1/gujarat on or before 12.00 Hrs.

of 19.10.2016.c) Bid must be submitted by the bidder through e-tendering mode only. Manual submission of bid shall

not be considered.d) No bid shall be accepted either online by the e-tender portal of Nadiad SSA or physically in case

manual bidding process, after the specified dead line for submission of bid.

15. Opening of Bids by the BSNL:a) Tender shall be opened online on due date 19.10.2016 at 12:30 Hrs. in the chamber of AGM (CFA-

Plg), O/o GMTD Nadiad in the presence of tenderers or their authorized representatives.b) If the tender opening date will be declared as holiday, the tender will be opened on next working day,

time and venue will remain unaltered.c) The bidder’s representative, who is present, shall sign an attendance register. The bidder shall submit

authority letter to this effect before they are allowed to participate in the bid opening.d) Maximum of two (2) representatives for any bidder shall be authorized and permitted to attend the bid

opening.e) Whenever it is considered necessary to postpone the opening date of tender, quick decision shall be

taken and communicated on our website www.gujart.bsnl.co.in & www.bsnl.co.in and https://erocurement.synise.com/bsnl1/gujarat and shall be atleast one day before the original date of opening

16. First envelop marked “form fee + EMD” shall be opened and examined. The bidders who have submitted proper form fee and EMD as per bid document, there qualified bid (Technical bid) shall be opened online on the date of tender opening given in NIT

17. The financial bid of those bidder whose technical bids are approved by competent authority, will be opened by TOC in front of Techno Commercially eligible bidders / authorized representative by sending them suitable notice.

18. Any clarification on details of the work can be obtained from AGM (CFA-PLG) / SDE (MM) before One week from the date specified for opening of the tender.

19. Modification and Withdrawal of bid:The bidder may modify or withdraw his bid online after submission prior to deadline prescribed for submission of bid. If bid is withdrawn, the same shall be archived unopened in the e-procurement portal of Gujarat Circle. No bid shall be allowed for modification subsequent to the dead line for submission of bid.

20. Clarification of bids by the BSNL:To assist in examination, evaluation and comparison bids, the BSNL may, at its discretion ask the bidder for clarification of its bid. The request for its clarification and its response shall be in writing. However, no post bid clarification at the initiative of the bidder shall be entertained. Any clarification issued by BSNL, in response to query raised by prospective bidders shall form an integral part of bid documents and it may amount to amendment of relevant clauses of the bid documents.

21. Period of validity of bid:Bid shall remain valid for 180 days from date of opening of the bid (Qualifying Bid).Bid for a shortage period shell be rejected as non responsive. The BSNL reserves the right to request the lowest 3 bidders as per read out list on the opening day to extend the bid validity for a period of further 180 days and the bidder has to necessarily extend the bid validity. Refusal to extend the bid validity will result in forfeiture of the bid security. A bidder accepting the request and extending the bid validity will not be permitted to modify his bid.

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A.G.M. (CFA, PLG) Signature of Tenderer with sealO/o GMTD Nadiad

22. PRELIMINARY EVALUATION: -a. BSNL shall evaluate the bids to determine whether they are complete, whether any computational errors have been

made, whether required sureties have been furnished, whether the documents have been properly signed and whether the bids are generally in order.

b. Prior to the detailed evaluation, the BSNL will determine the substantial responsiveness of each bid to the bid document. A substantially responsive bid is one, which conforms to all the terms and conditions of the bid documents without deviations. The BSNL’s determination of bids responsiveness is to be based on the contents of the bid itself without recourse to extrinsic evidence.

c. A bid, determined as substantially non responsive, will be rejected and shall not subsequent to the bid opening be made responsive by the bidder by correction of the non-conformity.

d. If any of the documents, required to be submitted along with the technical bid, is found wanting, the offer is liable to be rejected at that stage. However, the purchaser at it’s discretion may call for any clarification regarding the document. The purchaser at it’s discretion may also ask for the submission of any additional/missing document(s) within a stipulated time period. In such case(s), the bidder shall have to comply the purchaser’s requirement within the specified time. In case of non-compliance to such quires, the bid will be out rightly rejected without entertaining further correspondence in this regard.

e. The BSNL reserves the right to disqualify such bidders who have a record of not meeting contractual obligations against earlier contracts entered into with the BSNL.

23. Evaluation and Comparison of substantially responsive bids:a. For Technical Bid: - The BSNL shall evaluate in detail and compare the bids previously determined to be substantially

responsive and the bidder who had fulfills all initial terms and conditions of the tender will be considered as eligible bidder. Financial bid of eligible bidders only will be considered for opening. Date of financial bid opening will be intimated to all eligible bidders.The BSNL reserves the right to disqualify such bidders who have a record of not meeting contractual obligations against earlier contracts entered into with the BSNL.

b. For Financial Bid: -The evaluation criteria of Financial bid shall be furnished as below.The bidder who has quoted the lowest total cost as defined below will be considered as L-1 bidder and work will be awarded to him. The total cost is defined as under.Total cost = [2.0 X Cost of per main bill] + [1 X Cost of per detailed bill ] + [2.0 X Cost per bill of post print operation & delivery].However, the amount payable will be calculated on the basis of actual number of bills and their respective rates.

24. Any tender with conditions other than those specified in the tender document is liable to be summarily rejected. No modification by the contractor in any of the conditions will be permitted after the tender is opened.

25. Contacting the BSNL: Any effort by the bidder to modify his bid or influence the BSNL in the BSNL’s bid evaluation, bid comparison or the contract award decisions shall result in the rejection of the bid.

26. Issue of Letter of Intent (LOI):a. The issue of letter of intent shall constitute the intention of the BSNL to enter in to the contract with the successful bidder.

Letter of intent will be issued as an offer to the successful bidder.b. The bidder shall within 10 days of issue of letter of intent, give his acceptance along with Security Deposit as mentioned

in para 6 of Section VII.27. Award of contract:a) The BSNL shall consider award of contract only to those eligible bidders whose offers have been found technically,

commercially and financially acceptable. Normally the bid of the tenderer who quoted lowest rate (as mentioned in financial bid) will be accepted.

b) However the BSNL reserves the right to accept or reject any bid, and to annul the bidding process and reject all bids, at any time prior to award of contract without assigning any reason whatsoever and without thereby incurring any liability to the affected bidder or bidders.

c) The BSNL reserves the right to disqualify such bidders who have a record of not meeting contractual obligations against earlier contracts entered into with the BSNL.

d) The BSNL reserves the right to counter offer price(s) against price(s) quoted by any bidder.

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A.G.M. (CFA, PLG) Signature of Tenderer with sealO/o GMTD Nadiad

e) The BSNL reserves the right to award the work in any area to a single contractor or split the work among two or more contractors should it be considered that single contractor may not be able to deliver the desired output. The assessment of GMTD Nadiad in this regard shall be Final and binding.

f) If the work in one area is awarded to more than one contractor, the demarcation of the work among the various contractors shall be decided by GMTD Nadiad and the demarcation will be communicated in writing to the concerned tenderer .In such cases the quantity of work will be awarded as per procurement policy.

g) Normally the amount of SD will remain unaltered in all cases mentioned above.

28. Signing of Agreement:a) The successful tenderer will have to execute an agreement on a non judicial stamp paper of Rs. 100/-( the cost of the

stamp to be borne by the tenderer) in the prescribed form to effect that the tenderer is bound by the terms and conditions of the agreement

b) The signing of agreement shall constitute the award of contract on the bidder. The agreement with the successful bidder shall be signed by the BSNL within a week of submission of Security Deposit

29. Annulment of award:Failure of the successful bidder to deposit Material Security Deposit and Signing of Agreement shall constitute sufficient ground for the annulment of the award and forfeiture of the bid security in which event the BSNL may make the award to any other bidder at the discretion of BSNL or call for new bids.

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A.G.M. (CFA, PLG) Signature of Tenderer with sealO/o GMTD Nadiad

SECTION – VI

SCOPE & TECHNICAL SPECIFICATION OF WORKA. SCOPE OF WORK:-1. The scope of the work involves the printing of telephone bills, PCO Bills, CDMA Bills, CellOne Post Paid Bills and

other similar printing jobs on pre-printed stationary using advance laser printing and automated post printingoperations like folding, stapling, sorting, bundling etc. and delivering of the printed outputs at the designated post office or site in the SSA. The printing works are in cycle in nature.

2. The contractor has to print the consumer bill in Dot soft / CDR Billing system which ever is working in SSA during the contract period.

3. Period of contract:The contract for printing of consumer’s bills & post print operations in Nadiad SSA will be awarded for a period of one year with an option of extension for a further period of first Three months unilaterally by BSNL at the same rates, terms & conditions and another period of further Three months with mutual consent of both sides at the same rates, terms and condition.

4. Quantum of Work :a)The present approximate load will varies between 0.5 to 1.5 lakhs print images per month (One print image

means printing of variable data on one side of paper) for approximate 50000 to 1.0 lakh consumers per month of Nadiad SSA. The bill printing work will be done on monthly / bimonthly basis as per requirement of BSNL.

b)There may be growth in number of consumers in Nadiad SSA which may increase the print images. The contractor should be capable of handling the increased print load without affecting the print-window timings as mentioned in clause- B 3 (b) below.

c)BSNL will have the right to increase or decrease up to 25% of the quantity of goods and services specified in the schedule of requirements without any change in the unit price or other terms and conditions at the time of award of contract or up to 50% of the additional quantities of goods and services contained in the running tender/contract can be ordered within a period of 12 months from the earliest date of acceptance of APO at the same rate or a rate negotiated (downwardly) with the existing vendor considering the reasonability of rates based on prevailing market conditions and the impact of reduction in duties and taxes etc and supplies to be obtained within delivery period scheduled a fresh.

5. There should be provision for printing bills pin codes wise or in any other order prescribed by BSNL Nadiad Before starting of the printing work Machine Number, OMR – CMR etc to be confirmed with A.O (Computer), Anand.After printing of bills, the bills may be arranged as per printing file of ITPC, Pune and keep in separate cartoon for dispatching to the Post Office. Also, mention the Name of Exchange, Pin Code Number, No. of bills on the cartoon.

6. The software for designing the print image format shall be developed by the contractor free of cost. The contractor shall also be responsible for making the necessary changes to the software needed, to accommodate any changes to the print-image format, as and when Nadiad SSA put forth such demand, free of cost

7. The required infrastructure needed for extending the services to Kheda Telecom District shall be owned, installed and maintained by the contractor. The contractor shall carry out the work with own manpower, plant & machinery, print consumables and stationery items.

8. The contractor shall be responsible for making necessary standby/alternate arrangement for printing of the total print volume at any time.

9. The responsibility of procuring/stocking the necessary stationery including envelops shall be that of the agency. The agency should also be in a position to change the design / layout of pre-printed stationery every two months in case of demand from BSNL authorities.

B. The printed bills shall be free from errors and mistakes and shall confirm to the specifications.

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A.G.M. (CFA, PLG) Signature of Tenderer with sealO/o GMTD Nadiad

C. TECHNICAL SPECIFICATION OF WORK1. Quality of work:-

a) This process of printing shall be the kind that supports variable data and variable font size, two-up and shall be of any technology. The print field resolution has to be minimum of 300 x 300 dpi. The printing shall be with duplex printing capability

b) The printer speed shall be minimum of 2 lakhs print images within 24 hours on pre-printed cut sheet stationery of A4 size.

c) The quality of the pre-printed stationery and additional sheets (if any) shall not be less than 80 GSM high quality paper. d) The printing technology shall be of the capability for advanced print languages such as IPDS, POST SCRIPT and PCL.e) The pre-printed bill format may be printed as required by BSNL based on the data given by BSNLf) The BSNL logo should be printed in its original colour and layout in the pre-printed stationeryg) Variable Data should be printed in single colourh) Pre-printed stationery should contains Front side : offset print items of routing nature such as Heading, BSNL LOGO, bill details, Space for variable data,

Space for commercial advertisement & massages (if any), Photograph (if any) and the counterfoil in multi colour. Rear side: Only General Instructions and information to customer in black & white colour.

2. Contents: -a) The bar coding of the certain data items is essential and details are to be worked out in consultation with software group

of Nadiad SSA b) The printing of logos, photographs (black and white or any other colour and shades of that colour), barcodes signature

and Indian language scripts etc. should be possible using the printing system only. Similarly, facility for stitching (stapling) of printed pages should also be available

c) There should be flexibility in the print-layout to include optional messages as variable data on either selectively or for all bills of a cycle

d) The post print mechanization process shall have facility to enclose newsletters and bulletins/enclosures to all or target group of customers (i.e. on selective basis). The speed of operation of post printing mechanization system shall be in synchrozation through out the printing system to ensure that final print-window timings are maintained by the contractor

e) It should be possible to print commercial advertisements and special messages in the free space left at appropriate position of each customer’s bill without affecting the overall number of pages for a particular customer. For this the agency shall provide facility to scan/edit/reduce/enlarge the advertisement material suitable and re-adjust print format layout to suitably insert the commercial advertisement of appropriate slot of short notice for every billing cycle and such changes required are to be done free of cost.

f) The contractor shall also be under obligation to extend similar services to Nadiad SSA at the same agreed rate for any other adahoc/noncyclic requirements of Kheda Telecom District on priority basis, as and when such requirement arises and such request is made by G.M.T.D. Nadiad to the agency. The agency shall develop the print-linage/page layout on 2 occasions in a calendar month free of cost

3. Time Frame: -a) BSNL will hand over variable data in separate data-files like ‘billing data’, ‘detailed bill data’, ‘trunk call data’ etc. in

magnetic media. The agency shall ensure that all related data are grouped together and printed as a single bill. GMTD Nadiad shall provide the data cartridge/CD/Other media required for generation of print-images. Separate files for main bills and STD/ISD itemized bills will be provided which will have to be collected and telephone number-wise final print images inclusive of STD & ISD details generated by agency for printing. Bills should be printed in any order as desired by G.M.T.D. Nadiad such as telephone number-wise, pin-code-wise, single sheet, dual sheet, multiple sheet at no extra cost. Heavy callers need to be identified and printed on separate colour stationery. For this purpose all the five days are to be considered as working days and the print-window timings set forth in clause 4(b) of the technical specification shall be maintained at any cost

b) The print window timing shall be 48 hours for printing 2 lacs print images or part thereof per billing cycle. The print window time reckoning start from the time the data CD/cartridge made available to the contractor by Nadiad SSA. The print-window shall mean that at the end of specified hours the entire job of printing, folding, stapling, sorting and sending to designated post offices is completed in a phased manner over the entire print window time and at the end of total print

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A.G.M. (CFA, PLG) Signature of Tenderer with sealO/o GMTD Nadiad

window no job is left pending. If the entire job is completed during night hours or before the opening time of post offices or if the next day happens to be Sunday or closed holiday, the job of delivering of the printed outputs to the designated post office is to be competed immediately on opening of concerned designated post offices on the following working day.

c) At present there are 4 billing cycles including cellone bills per months. The number of billing cycles is subject to increase/decrease as per the demands of the network management and the agency shall comply with such needs, even if the billing cycle is required to one per month.

4. Confidentiality: -The agency shall maintain full confidentially of the data supplied for creating printing images. Under no circumstances, the agency shall divulge/reveal/share such data for the purpose of other than for creating print images for Kheda Telecom District. Any violation of this confidentiality clause may result in instant termination of the contract and the agency shall be liable to pay liquidated damages of Rs 10,00,000/- (Rs Ten Lac Only) to Kheda Telecom District and GMTD Nadiad shall reserve the right to black list the agency on all India basis.

5. The agency shall provide foolproof and transparent arrangement in the system to ensure that all the data supplied by Kheda Telecom District is printed. The counter for the number of print images created by the system shall also be software/system controlled and counter initialization should not be possible by the agency’s operators without prior approval of nominated officer of Kheda Telecom District. This point is of utmost importance since payment to the agency’s monthly claims for the service rendered to Kheda Telecom District is based on the reading in the counter.

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A.G.M. (CFA, PLG) Signature of Tenderer with sealO/o GMTD Nadiad

SECTION – VII

GENERAL (COMMERCIAL) CONDITIONS OF CONTRACT

1. APPLICATION:-The General conditions shall apply in contracts made by the BSNL for printing of telephone bills inclusive of itemized STD/ISD details, PCO Bills, CellOne Post Paid Bills and other similar printing jobs on pre-printed stationary using advance laser printing solution and automated post printings operations like folding, stapling, sorting, bundling etc. and delivering of the printed outputs at the designated post office or site in the SSA.

2. STANDARDS:- The works to be executed under the contract shall conform to the standards prescribed in the Section -VI

3. SUBCONTRACTS:-a) The contractor shall not assign, sub contract or subject the whole or any part of the works covered by the contract, under

any circumstances.b) Where the Contractor is a partnership firm, the previous approval from GMTD Nadiad shall be obtained before any

change is made in the constitution firm. Where Contractor is an individual or a Hindu undivided family business concerns such approval as aforesaid shall likewise be obtained before the Contractor enters into any partnership agreement hereunder the partnership firm would have the right to carry out the work hereby undertaken by the Contractor. If previous approval as aforesaid is not obtained, the contract shall be deemed to have been assigned in the contraventionof above Clause 3(a) thereof & the same action may be taken & the same consequence shall ensue as provided in said Clause 3(a)

c) The GMTD Nadiad reserves the right to refuse or permit any person or organization or sub-contractor to participate in the works covered by the contract. The assignment or sub-contracting or sub-letting of any such work, if permitted by the GMTD Nadiad shall not relieve the Contractor of any of his liabilities and responsibilities hereunder, the intention being that not withstanding any assignment or sub-letting or sub-contracting, the contractor shall be and remain primarily and principally liable to BSNL in terms hereof and for the due fulfillment of the contracted works by any assignee or sub-contractor shall provide insurance of the same type and limits as required of the contractor.

4. PRICES:a) Prices charged by the Contractor for the works performed under the Contractor for the works performed under the

Contract shall not be higher from the prices quoted by the Contractor in his Bid.b) Prices once fixed will remain valid for the period of contract. Increase and decrease of taxes/duties will not affect the

price during this period.c) BSNL shall not be responsible for any escalation in prices of labour or materials, etc. what-so-ever or any increase in any

duties, levels, or taxes in respect machinery equipment thereof what so ever and the Contractor rates and Contractor's obligation shall remain unaffected such escalation and/or increase.

d) The Contractor shall not be entitled to any compensation what so ever by reason of suspensions of the whole or any part of the work made necessary by BSNL or deemed devisable on account at Force Majeure conditions.

5. DEFECTS:a) The tenderer shall indemnify BSNL and keep BSNL indemnified against any loss, damages and other costs that BSNL

may be put into or incurred by reason of any error or any defect in printing.b) In the event of any discovery of error or defect due to the fault of the tenderer or deficiency in quality at any time during /

after the printing and supply of telephone bills, the tenderer shall be bound, if called upon to do so, to rectify such error or defect at his own cost and reprint the bills to the satisfaction of BSNL & within the time fixed by the BSNL Nadiad. However if the error/ defect found to be of BSNL the tenderer shall be bound to re-print and supply such bills printed defectively at the same approved rates or reduced rates on mutually agreed terms.

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A.G.M. (CFA, PLG) Signature of Tenderer with sealO/o GMTD Nadiad

6. SECURITY DEPOSIT:-a) The Successful tenderer shall have to pay the Security deposit payable @ 5 % of total estimated value of awarded

work within 10 days on receipt of LOI from this office.b) Security Deposit as mentioned above is to be remitted by successful tenderer, when required to do so, in any of the

forms as detailed below:i. In the form of Cash / Demand Draft drawn on any of the Nationalized/Schedule banks, payable at Nadiad, in favour of

Accounts Officer (Cash), BSNL, O/o GMTD Nadiad. The FAT will be issued to the successful tenderer only after encashment of the Demand draft. OR

ii. Bank Guarantee from any Nationalized/Scheduled Bank valid for the period of 21 months (Performa attached)c) The proceeds of the Security Deposit shall be payable to the BSNL as compensation for any loss resulting from the

contractor’s failure to complete its obligations under the contract.d) The “Bank Guarantee” is an autonomous contract and imposes an absolute obligation on the bank in its terms. As such

the existence of disputes between the parties under this contract or a possibility of a reference of any dispute arising out of this contract to arbitration or of pendency of proceeding on such a reference has absolutely no relevance to the obligation of the bank under the “Bank Guarantee”. The concerned Bank is bound to pay without demur irrespective of the pendency of any arbitration proceedings or the imminence of any reference to arbitration of the disputes between the parties to his contract arising out of this primary contract between the concerned parties.

e) Forfeit of Security Deposit:i. Security deposit in any form shall be liable for appropriation/adjustment against any liquidated damages for delayed or

against carry forward loss to BSNL to which the contractor does not meet otherwise.ii. If the contractor fails or neglects to perform any of his obligation under the contract, it shall be lawful for the BSNL to

forfeit either whole or any part of the Security Deposit furnished by the contractor, which does not amount to imposing of penalty, after issuing “SHOW-CAUSE NOTICE” which will be dully examined for final decision by the competent authority and the decision conveyed to the contractor in writing.

iii. In the event of the contractor failing to observe or perform any of the condition of the work as set out herein the Security deposit referred to above will be forfeited by B.S.N.L. without prejudice to any other rights.

iv. In the event of the contractor being adjudged insolvent or going voluntarily into liquidation are having receiving order or other under Insolvency Act made against or in the case of company of the passing of any resolution or making of any order, for winding up whether voluntarily or otherwise or in the event the contractor failing to comply with any of the conditions herein specified, General Manager Telecom District Nadiad shall have the power to terminate the contract without any notice with forfeiting of his Security Deposit.

v. In the event of security being insufficient or if the security has been forfeited, the balance of the total sum recoverable (as the case may be) shall be deducted from any sum then or at any time there-after becomes due to the contractors under this or any other contract with Nadiad SSA should that sum also be not sufficient to cover the full amount recoverable, the contractor shall pay to Nadiad SSA on demand the remaining balance due failing which the contractor will be black listed.

f) Refund of Security Deposit:i. If the contractor duly performs and completes the contracts in all respects, the Security Deposit shall be refunded after

six months on expiry of the contract period provided there are no any dues, recoveries, penalties or any quarries regarding the terms & conditions as stipulated in the bid document are pending against the contractor and after full and final settlement of the final bill for the works under the contract.

ii. No interest will be paid to the contractor on any security deposit.

g) Any unclaimed Security Deposit(s) as due for refund to contractor/supplier and remain unclaimed for three years after its/their refund become(s) admissible (for instance after the contractor /supplier fulfills his contract) shall be dealt with the provisions contained in the rules of the B.S.N.L.

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A.G.M. (CFA, PLG) Signature of Tenderer with sealO/o GMTD Nadiad

7. PAYMENT :a) Submission of bills:

i. The contractor shall prepare the bills (cycle wise) in triplicate and submit to A.O (Comp),Anand.ii. Any liquidated damages or penalties due shall also be recoverable from the bills submitted by the contractor.iii. A.O (Comp),Anand will accept only those bills which are completed in all respectiv. A.O (Comp), Anand shall scrutinize the bills and accord necessary certificates and submit to the Account Section along

with the required documents/certificates mentioned below.v. The submitted bills should containing the following details Copy of Work order containing details of quantum of work Certificate stating that the work has been executed satisfactorily in accordance with specifications and terms and

conditions of the contract. Details of recoveries/penalties if any for delays, damages to Departmental/Third party properties as per provisions of the

contract. In case no recovery is to be made, NIL report needs to be submittedb) Payment will be made by the Account Officer (Cash) O/O GMTD, Nadiad on approval of the competent authority.c) Any tax eligible & levied by state/central Govt applicable to contract shall be deducted at the time of payment from each

bill.d) For claiming Service Tax

i. Contractor has to submit Service Tax Registration Number printed on the bill submitted for paymentii. Contractor has to submit proof of Service Tax payment.

e) The GMTD, Nadiad shall not be liable for payment of any interest on any bill outstanding for payment.

8. PENALTY CLAUSE:-a) In the event of failure to complete the entire print job including other post printing operations if any, within the print

window timings specified in Section – VI ,the contractor shall be liable to pay the penalty as follows and such amount will be deducted from any amount due to him from BSNL.

i. First Day delay beyond print window timings Rs. 1000/- per hour(Subject to maximum 10000/- for that day)

ii. Second Day delay beyond print window timings Rs. 2000/- per hour(Subject to maximum 20000/- for that day)

iii. More than two days delay beyond print window timings Rs. 5000/- per hour(Subject to maximum 30000/- for those days)

b) If the delay beyond print window timings exceeds 48 hours, BSNL will be free to get the work done through other sourcesand the excess expenditure if any for this job will be deducted from any bills payable to contractor in addition to the above stated liquidated damages.

c) Sunday & Telegraph holidays may be excluded while calculating the penalties as the post offices are closed on those days

d) G.M.T.D Nadiad reserves the right to waive off the penalty or reduce it, at his discretion, depending upon the merits of the reasons for such delay. However, this waiver clause shall not be invoked, as a matter of routine.

9. RESCISSION/TERMINATION OF CONTRACT:-a) Under the following conditions the competent authority may rescind/terminate the contract:

i. If the contractor commits breach of any item of terms and conditions of the contract. ii. If the contractor suspends or abandons the execution of work and A.O (Comp) comes to conclusion that work could not

be completed by due date for completion or the contractor had already failed to complete the work by that date.iii. If the contractor had been given by the A.O (Comp) a notice in writing to rectify/replace any defective work and he/she

fails to comply with the requirement within the specified period.iv. If the Contractor being a company shall pass a resolution or the court shall make an order that the company shall be

wound up or if a receiver or a manager on behalf of a creditor shall be appointed if circumstances shall arise which entitle the court or creditor to appoint a receiver or a manager or which entitle the court to make a winding up order.

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A.G.M. (CFA, PLG) Signature of Tenderer with sealO/o GMTD Nadiad

b) The General Manager Telecom District, Nadiad reserves the right to terminate the contract at any time during its currency without assigning any reason by giving thirty days notice to the contractor at their last known place of business/residence and the contractor shall not be entitled to any compensation by reason of such termination.

c) Upon rescission/termination of the contract, the security deposit of the contractor shall be liable to be forfeited

10. Termination for Insolvency:The BSNL may at any time terminate the Contract by giving written notice to the Contractor, without compensation to contractor, if the Contractor becomes bankrupt or otherwise insolvent as declared by the competent court provided that such termination will not prejudice or affect any right or action or remedy which has accrued or will accrue thereafter to the BSNL.

11 FORCE MAJEURE:a) If any time, during the continuance of this contract, the performance in whole or in part by either party or any obligation

under this contract shall be prevented or delayed by reason of any war, or hostility, acts of the public enemy, civil commotion sabotage, fires floods, explosions, epidemics, quarantine restrictions, strikes, lockouts or act of God (Herein after referred to as events) provided notice of happenings, of any such eventuality is given by either party to the other within 21 days from the date of occurrence thereof, neither party shall by reason of such event be entitled to terminate this contract nor shall either party have any such claim for damages against the other in respect of such non-performance and work under the contract shall be resumed as soon as practicable after such event a may come to an end or cease to exist, and the decision of the BSNL as to whether the work have seen so resumed or not shall be final and conclusive, provided further that if the performance, in whole or part of any obligation under this contract is prevented or delayed by reason of any such event for a period exceeding 60 days either party may, at his optionterminate the contract.

b) Provided also that if the contract is terminated under this clause, the BSNL shall be at liberty to take over from the contractor at a price to be fixed by the BSNL, which shall be final, all unused, undamaged and acceptable materials, bought out components and stores in the course of execution of the contract, in possession of the contractor at the time of such termination of such portions thereof as the BSNL may deem fit excepting such materials bought out components and stores as the contracts may with the concurrence of the BSNL elect to retain.

12 DISPUTE AND ARBITRATION:a) In the event of any question, dispute or difference arising under this agreement or in connection therewith except as to

matter the decision of which is specifically provided under this agreement, the same shall be referred to sole arbitration of the Chief General Manager, Gujarat Telecom Circle Ahmedabad or in case his designation is changed or his office is abolished then in such case to the sole arbitration of the officer for the time being entrusted whether in additional to the function of the Chief General Manager, Gujarat Telecom Circle, Ahmedabad. or by whatever designation such officers may be called (herein after referred to as the said officer) and if the Chief General Manager or the said officer is unable or unwilling to act as such the sole arbitration or some other person appointed by the Chief General Manager or the said office. The agreement to appoint an arbitrator will be in accordance with the Arbitration and conciliation Act, 1996.

b) There will be no objection to any such appointment that the arbitrator is Government Servant or that he has to deal with the matter to which the agreement relates or that in the course of his duties as Government servant he has expressed views on all or any of the matter under dispute. The award of the arbitrator shall be final and binding on the parties. In the event of such arbitrator to whom the matter is originally referred, being transferred or vacating his office or being unable to act for any reason whatsoever such Chief General Manager or the said office shall appoint another person to act as arbitrator in accordance with terms of the agreement and the person so appointed shall be entitled to proceed from the stage at which it was left out by his predecessors.

c) The arbitrator may from time to time with the consent of parties enlarge the time for making and publishing the award. Subject to aforesaid Arbitration and Conciliation Act, 1996 and the Rules made thereunder, any modification thereof for the time being in force shall be deemed to apply to the arbitration proceeding under this clause.

d) Except as otherwise provided elsewhere in the contract, in the event of any disputes controversy, or differences arising out of or relating to this agreement, or the breach, termination or invalidity thereof between the parties, such party or parties shall make a request to the other party or parties to amicably settle such differences or disputes and parties shall thereupon make every effort to settle the same amicably within a period of 60 (sixty) days from the date of making of such request.

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A.G.M. (CFA, PLG) Signature of Tenderer with sealO/o GMTD Nadiad

Where parties are unable to settle the disputes through conciliation, the same shall be referred to the authority in BSNL (CMD / CGM / GMTD as the case may be) for referral of such disputes to a sole arbitrator (chosen from the name (s) provided by BSNL), to be mutually decided by the parties, as per the provisions of the Arbitration and Conciliation ACT, 1996, any amendment thereof, and any notification issued or rules make there under from time to time.

e) The venue of the Arbitration proceeding shall be the office of the Chief General Manager, Gujarat Telecom Circle at Ahmedabad or such other places as the arbitrator may decide. All disputes involving litigation arising with regard to this agreement/contract shall be subject to jurisdiction of the competent court at NADIAD only.

f) The award of the sole Arbitrator shall be final and binding on all the parties to the dispute.

g) Amendment: ltr.no.3-2/2004-CPT/Pt.1 dt.16.11.2006 (Court Jurisdiction)i. Any dispute arising out of tender/bid document/evaluation of bids/issue of APO shall be subject to the jurisdiction of the

competent court at the place from where the NIT/tender has been issued.ii. Where a contractor has not agreed to arbitration, the disputes/claims arising out of the Contract/PO entered with him

shall be subject to the jurisdiction of the competent Court at the place from where Contract/PO has been issued. Accordingly, a stipulation shall be made in the contract as under.

“This Contract/PO is subject to jurisdiction of Court at Nadiad only.”

13. SET OFF:Any sum of money due and payable to the contractor (including security deposit refundable to him) under the contract may be appropriated by the BSNL or the govt. or any other person or persons contracting through the “Govt. of India and set off the same against any claim of the BSNL or Govt. or such other person or persons of payment of a sum of money arising out of this contract made by the Contractor with BSNL or Govt. or such other person or persons contraction through govt. of India.

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A.G.M. (CFA, PLG) Signature of Tenderer with sealO/o GMTD Nadiad

SECTION – VIII

SPECIAL TERMS & CONDITIONS OF CONTRACT

1. PERIOD OF VALIDITY OF CONTRACT:a) The contract should be firm and valid Normally contract will be awarded for a period of one year with an option of extension

for a further period of first three months unilaterally by BSNL at the same rates, terms & conditions and another period of further three months with mutual consent of both sides at the same rates, terms and condition.

b) The General Manager Telecom District, Nadiad reserves the right to terminate the contract at any time during its currency without assigning any reason by giving thirty days notice to the contractor at their last known place of business/residence and the contractor shall not be entitled to any compensation by reason of such termination.

2. COMPLIANCE WITH LAWS AND REGULATION:During the performance of the works the Contractor shall at his own cost and initiative fully comply with all applicable Laws ,B- Laws, Rules, Regulations and Orders and any other Provisions having the force of Law made or promulgated or deemed to be made or promulgated by any Government, Governmental agency or Department, Municipal Board, other regulatory or Authorized Body of persons and shall provide all certificates of compliance there with as may be required by such applicable Law, B-Laws, Rules, Regulations, Orders and/or Provision. The contractor shall assume full responsibility for the payment of all contributions and taxes.

3. COMPLIANCE WITH LABOUR LAWS: a) It shall be the duty of the contractor to comply with all the mandatory provision of labour laws, EPF, ESI & Misc provision Act &

Employer Provident Scheme in respect of Labours/Employees engaged by him for performing the work under the contract. Anyfailure to fulfill these requirements shall attract the penal provisions of this contact arising out of the resultant non-execution of work.

b) The regulations aforesaid shall be deemed to be a part of this contract and any breach thereof shall be deemed to be a breach of this contract.

4. SERVICE TAX REGISTRATION:As per standing instructions of Ministry of Finance, Govt. of India, the firm should be registered with Central ExciseDepartment. Therefore, the registration number for service tax is to be written printed on the bills/claims submitted to BSNL Nadiad time to time.

5. LIABILITIES OF CONTRACTORS :a) The contractors shall be liable for all costs, damages, charges and expenses suffered or incurred by the Nadiad Telecom

District due to the contractors, negligence and unworkman like performance of any service under this contractor or breach of any terms there of or their failure to carry out the work with a view to avoid damages etc. The decision of the General Manager, Nadiad Telecom District regarding such failure of the contractors and their liability for the losses etc. suffered by Nadiad Telecom District shall be final and binding on the contactors.

b) The contractor shall not be entitled to get compensation for any damage or losses in the course of execution of work. He will not be entitled to get any extra amount for the loss or deterioration to materials used by him.

c) The Nadiad Telecom District shall be at liberty to reimburse themselves of any damages, losses, charges, costs or expenses suffered or incurred by it due to contractors negligence and unworkman like performance of service under the contract or breach of any terms thereof. The total sum claimed shall be deducted form any sum then due or which at any time hereafter may become due to the contractors under this or any other contract with the Nadiad Telecom District. In the event of the sum which may be due from the Nadiad Telecom District as aforesaid being insufficient the balance of the total sum claimed and recoverable from the contractors as aforesaid shall be deducted from the security deposit furnished by the contractors.

d) In the event of any discovery of error or defect due to the fault of the tenderer or deficiency in quality at any time during / after the printing and supply of telephone bills, the tenderer shall be bound, if called upon to do so, to rectify such error or defect at his own cost and reprint the bills to the satisfaction of BSNL & within the time fixed by the BSNL Nadiad However if the error/ defect found to be of BSNL the tenderer shall be bound to re-print and supply such bills printed defectively at the same approved rates or reduced rates on mutually agreed terms.

6. The bidder who is eligible should have the BSNL connection; if not available he has to submit the undertaking that he will take BSNL connection before executing the agreement.

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A.G.M. (CFA, PLG) Signature of Tenderer with sealO/o GMTD Nadiad

SECTION – IX

DECLARATION REGARDING NEAR RELATIVES

(In accordance to the Clause No 6 of Section – V)

This is to declare that I, Shri ____________________________ son of Shri __________________________________ Proprietor / Partner(s) of the firm / company ______________________________________________ having residence at _____________________________________________ not having any near relatives employed in BSNL. No person related to above mentioned firm / company is employed in BSNL. In case at any stage, it is found that the information given by me is false / incorrect, BSNL shall have the absolute right to take any action as deemed fit without any prior intimation to me.

Signature of Tenderer with seal

NOTE :-

1. In case of proprietorship firm, declaration will be given by the proprietor2. In case of partnership firm, declaration will be given by all the partners3. In case of limited company, declaration will be given by all the Directors of the company

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A.G.M. (CFA, PLG) Signature of Tenderer with sealO/o GMTD Nadiad

SECTION – XCHECKLIST FOR BIDDER

Have you ensured (before sealing the envelopes by sealing wax/PVC tape) the following?

Sr No

PARTICULARS ComplianceYes / No / N.A.

1 Have you study the complete tender document? 2 Have you go through the scope of work & Technical Specifications (Section – VI)3 Have you submitted your bid as mentioned in clause 16 of Section - V4 Have you signed on all pages of tender document with rubber stamp?5 Have you submitted the E.M.D as mentioned in clause 13 of Section - V6 Have you submitted a DD of Rs 500/- against the tender form fee along with the EMD?

(In case the form is downloaded from website,)7 Have you uploaded the bid form duly filled in as per Section – II ?8 Have you uploaded tenderer’s profile duly filled as per Section – III?9 Have you uploaded self attested copy of registration of firm with local authority or copy of

Sales tax registration or Service tax registration or copy of EPF registration?10 Have you uploaded self attested copy of certificate of incorporation and Memorandum of Article

of Association ? (In case of Limited Company)11 Have you uploaded self attested copy of the partnership deeds & No objection certificate

from other partners? (In case of partnership firm)12 Have you uploaded self attested copy original Power of Attorney? (if applicable)13 Have you uploaded the self attested copy of service tax registration certificate or its

affidavit?14 Have you uploaded the self attested copy of the Sales tax registration certificate or its

affidavit?15 Have you uploaded the EPF registration certificate or its affidavit? 16 Have you uploaded the labour license certificate or its affidavit ? 17 Have you uploaded the ESI registration certificate or its affidavit? 18 Have you uploaded the self attested copy of experience certificate as per tender

condition?19 Have you uploaded declaration certificate that none of your near relative not working in

BSNL?20 Have you uploaded self attested copy of PAN card & last income tax return ?21 Have you submitted your compliance as given in Section – XI ?22 Have you uploaded self attested copy of latest and valid NSIC / MSME certificate ? (If

applicable)23 Are all the copies of documents/certificates duly self attested?24 Have you a BSNL Telephone/Mobile connection?

N.A. : - Not Applicable DETAILS OF EARNEST MONEY DEPOSIT (E.M.D) RS _________________ PAID

1. Demand draft No ____________________________ dated ________________________

Name of Bank ____________________________________________________________

Signature of the bidder with seal

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A.G.M. (CFA, PLG) Signature of Tenderer with sealO/o GMTD Nadiad

SECTION – XICompliance from Bidders

Sr No

Details Compliance

1 Have you go through the scope & Technical Specifications of work?(Given in Section – VI)2 Number of machines available with firm to meet the window timing3 Type and Capacity of Printer available with the firm4 Technology proposed for printing5 Bar coding facility (Available/Not available)6 Full proof & transparent arrangement for reading counter for counting the print images

(Available/Not available) 7 Technical support for maintenance (Available/Not available) 8 Name & address of place from where the contract work is going to be performed9 Documentary proof for ownership or lease deed for the machinery

(Submitted/Not submitted)10 List of customers for whom same type of printing jobs performed 11 Are you capable for maintaining the confidentiality? 12 Are you confidante to carry out the contract work of Nadiad SSA as per the terms,

conditions of tender and as per Scope & Technical specification of work ?

Signature of the bidder with seal

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A.G.M. (CFA, PLG) Signature of Tenderer with sealO/o GMTD Nadiad

(Annexure -A)

LETTER OF AUTHORISATION FOR ATTENDING BID OPENINGTo reach AGM (Plg) before date of bid opening

To

AGM (CFA-PLG),Bharat Sanchar Nigam Limited

1st Floor, Door Sanchar Bhavan ,Pij Road, Nadiad

Subject : Authorization for attending bid opening on ________________________________(date) in the Tender of HEAVY DUTY PRINTING OF TELEPHONE BILLS AND POST PRINTING SOLUTIONS FOR BSNL, NADIAD

Following person is hereby authorized to attend the bid opening for the tender mentioned above on behalf of _______________________________________________________________(Bidder) in order of preference given below.

Order of Preference Name Specimen Signatures

1

2

Alternate Representative ________________________________________ ______________________________

Signatures of bidder OrOfficer authorized to sign theBid Documents on behalf of the bidder.

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A.G.M. (CFA, PLG) Signature of Tenderer with sealO/o GMTD Nadiad

(Annexure - B)

PERFORMA FOR PERFORMANCE SECURITY GUARANTEE BOND

In consideration of the GMTD, BSNL, Nadiad (hereinafter called ‘BSNL’) having agreed to exempt ___________________ (hereinafter called ‘the said contractor) from the demand under the terms and conditions of tender dated ____________ made between ‘BSNL’ and ‘the said contractor’ for printing ofconsumers bills and automated post printings operations for Nadiad SSA (hereinafter called “the said agreement ”), of security deposit for the due fulfillment by the said contractor of the terms and conditions contained in the said Agreement, on production of the bank guarantee for Rs.__________.

1. We, (name of the bank) _________________________ (hereinafter refer to as “the bank”) at the request of ___________________________________ (contractor) do hereby undertake to pay to the BSNL an amount not exceeding Rs.___________________ against any loss or damage caused to or suffered or would be caused to or suffered by BSNL by reason of any breach by the said Contractor of any of the terms or conditions contained in the said Agreement.

2. We (name of the bank) ____________________ do hereby undertake to pay the amounts due and payable under this guarantee without any demure, merely on a demand from the BSNL by reason of breach by the said contractor of any of the terms or conditions contained in the said Agreement or by reason of the contractors failure to perform the said Agreement. Any such demand made on the bank shall be conclusive as regards the amount due and payable by the Bank under this guarantee where the decision of BSNL in these counts shall be final and binding on the bank. However, our liability under this guarantee shall be restricted to an amount not exceeding Rs.______________.

3. We under take to pay to the BSNL any money so demanded notwithstanding any dispute or disputes raised by the contractor(s)/supplier(s) in any suit or proceeding pending before any court or tribunal relating thereto our liability under this present being absolute and unequivocal. The payment so made by us under this bond shall be valid discharge of our liability for payment there under and the contractor(s)/supplier(s) shall have no claim against us for making such payment.

4. We( name of the bank)_________________________ further agree that the guarantee herein contained shall remain in full force and effect during the period that would be taken for the performance of the said agreement and that it shall continue to be enforceable till all the dues of the BSNL under or by virtue of the said Agreement have been fully paid and its claims satisfied or discharged or till AGM(CP),O/o GMTD,BSNL, Nadiad certifies that the terms and conditions of the said Agreement have been fully or properly carried out by the said contractor and accordingly discharges this guarantee. Unless a demand or claim under this guarantee is made on us in writing on or before the expiry of One & Half Year (as specified in Agreement) from the date hereof, we shall be discharged from all liabilities under this guarantee thereafter.

5. We (name of the bank)_________________________ further agree with the BSNL that the BSNL shall have the fullest liberty without our consent and without affecting in any manner our obligations hereunder to vary any of the terms and conditions of the said Agreement or to extend time of performance by the said contractor from time to time or to postpone for any time or from time to time any of the powers exercisable by the BSNL against the said Contractor and to forbear or enforce any of the terms and conditions relating to the said agreement and we shall not be relieved from our liability by reason of any such variation, or extension being granted to the said Contractor(s) or for any forbearance, act or omission on the part of the BSNL or any indulgence by the BSNL to the said Contractor or by any such matter or thing whatsoever which under the law relating to sureties would, but for this provision, have effect of so relieving us.

6. This guarantee will not be discharged due to the change in the constitution of the Bank or the Contractor.7. We (name of the bank) ____________________ lastly undertake not to revoke this guarantee during its

currency except with the previous consent of the BSNL in writing.

Place:Date: for ______________________________

(Indicate the name of bank)

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A.G.M. (CFA, PLG) Signature of Tenderer with sealO/o GMTD Nadiad

(Annexure - C)

DRAFT FOR AGREEMENT

This Agreement made on this ________ day of ____________(month)_____________(year) ____________________ between M/s _______________________________________herein after called ‘’The contractor’’ (Which expression shall unless excluded by or repugnant to the context include his successors, heirs, executors, administrative representatives and assignees) of the one part and Bharat Sanchar Nigam Limited here in after referred to as BSNL, of other part.Where as the contractor has offered to enter into contract with the BSNL for printing of telephone bills inclusive of itemized STD/ISD details, PCO Bills, CellOne Post Paid Bills and other similar printing jobs on pre printed stationaryusing advance laser printing solution and automated post printings operations like folding, stapling, stuffing in to window envelope, sorting, bundling etc. and delivering of the printed outputs at the designated post office or site in the Nadiad SSA on the terms & Conditions herein contained and the rates approved by BSNL (Copy of Rates annexed ) have been duly accepted and where as the necessary security deposits have been furnished in accordance with the provisions of the tender document and whereas no interest will be claimed on the security deposits.Now these present witnesses and it is hereby agreed and declared by and between the parties to these presents as follows:

1) The Contractor shall during the period of this contract (mentioned in FAT) or completion of work for Rs. ___________________ whichever is earlier or until this contact shall be determined by such notice as is hereinafter mentioned, safely carryout the work for printing & Post printing operations of consumers bills of Nadiad SSA when BSNL or GMTD Nadiad or any other persons authorizes by GMTD Nadiad in that behalf requires. It is understood by the contractor that the quantity of work mentioned on the schedule is likely to change as per actual requirements as demanded by exigencies of service.

2) The NIT (notice inviting tender) Bid documents (Technical & Financial), letter of intent, approved rates, annexed hereto and such other additional particulars, instructions, work orders as may be found requisite to be given during execution of the work shall deemed and taken to be an integral part of the contract and shall also be deemed to be included in the expression ‘’ The Agreement’’ or ‘’ The Contract’’ wherever herein used.

3) The Contractor hereby declares that nobody connected with or in the employment of the DOT/ BSNL is not / shall not ever be admitted as partner in the contract.

4) The Contractor shall, during the period of this contract, comply with all the mandatory provision of labour laws, EPF, ESI & Misc provision Act & Employer Provident Scheme in respect of Labours/Employees engaged for performing the work under the contract as per terms and conditions stipulated in the tender document.

5) The Contractor shall abide by the terms & Conditions, rules, Guidelines, Construction Practices, safety precautions etc. stipulated in the tender document including any correspondence between the contractor and BSNL having bearing on execution of work and payments of work to be done under the contract.

In witness whereof the parties present have herein to set their respective hands and seals the day and year in_______________

Signed & sealed by contractor Signed on behalf of the Bharat Sanchar Nigam Limited

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A.G.M. (CFA, PLG) Signature of Tenderer with sealO/o GMTD Nadiad

ANNEXURE-DE-TENDERING INSTRUCTIONS TO BIDDERS

The General & Special instruction (for e-Tendering) Supplement, “Instructions to bidders” as enclosed in section – V, VI, VII & VIII of the tender document. Submission of Bids only through online process is mandatory for this Tender.E-Tendering is a new methodology for conducting Public Procurement in a transparent and secured manner. Suppliers/vendors will be the biggest beneficiaries of this new system of procurement. For conducting electronic tendering, BSNL, Gujarat has decided to use the portal Benefits to Suppliers are outlined on the Home-page of the portal.https://eprocurement.synise.com/bsnl1/gujarat1. Tender Bidding Methodology:

Sealed Bid System - ‘Single Stage - Two Envelopes’, followed by ‘e-Reverse Auction’ if applicable after opening of Financial-part (Financial &Technical bid shall be submitted by the bidder at the same time)

2. Broad outline of activities from Bidders prospective:I. Procure a Digital Signing Certificate (DSC)II. Register on Electronic Tendering System on e-procurement portal of Gujarat CircleIII. View Notice Inviting Tender (NIT) on e-procurement portal of Gujarat CircleIV. Download official copy of Tender Documents from e-procurement portal of Gujarat

CircleV. Clarification to Tender Documents on e-procurement portal of Gujarat Circle

Query to BSNL (Optional) View response to queries posted by BSNL, as addenda.

VI. Bid submission of e-procurement portal of Gujarat CircleVII. Attend Public Online Tender Opening Event (TOE) on e-procurement portal of Gujarat

Circle for opening of technical partVIII. View/post TOE Clarification on e-procurement portal of Gujarat Circle (optional)

respond to BSNL’s post-TOE queries IX. Attend Public Online Tender Opening Event (TOE) on e-procurement portal of Gujarat

Circle on opening of financial-Part (Only for Technical Responsive Bidders) X. Participate in e-Reverse Auction if applicable on e-procurement portal of Gujarat CircleFor participating in this tender online, the following instructions are to be read carefully. These instructions are supplemented with more detailed guidelines on the relevant screens of the e- procurement portal of Gujarat Circle.3. Digital Certificates

For integrity of data and its authenticity/ non-repudiation of electronic records, and be compliant with IT Act 2000, it is necessary for each user to have a Digital Certificate (DC) also referred to as Digital Signature Certificate (DSC), of Class 2 or above, issued by a Certifying Authority (CA) licensed by Controller of Certifying Authorities (CCA) [refer http://www.cca.gov.in].

4. RegistrationTo use the Electronic Tender portal https://eprocurement.synise.com/bsnl1/gujarat Vendor need to register on the portal (if not registered earlier). Registration of each organization is to be done by one of its senior persons who will be the main person coordinating for the e-tendering activities. In E-procurement terminology, this person will be referred to as the

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A.G.M. (CFA, PLG) Signature of Tenderer with sealO/o GMTD Nadiad

Super User (SU) of that organization. For further details, please visit the website/portal https://eprocurement.synise.com/bsnl1/gujarat (on the Home Page), and follow further instructions as given on the site.Note: After successful submission of Registration details and Annual Registration Fee (as applicable). Please contact Synise Technologies Ltd. Helpdesk (as given below), to get your registration accepted/activated.Synise Technologies Ltd. Helpdesk

Telephone Phone: +91-020-30277517 / 30277516 / 30277522[between 10:00 hrs to 18:00 hrs on working days Monday to Saturday]

Contact Person Mr. Indrajeet, Mr. Ashok & Manasi

Emergency Mobile Nos. +91 7774013248 / 7774013247 / 8308810327

E-mail ID [email protected]

BSNL ContactBSNL’s Contact Person Shri N.R Patel, AGM (CFA-PLG)

Telephone/ Mobile 0268-2559300/ 09427610100[between 10:30 hrs to 17:00 hrs on working days]

E-mail ID [email protected]

BSNL’s Contact Person Shri H.B. Chauhan, SDE (MM)

Telephone/ Mobile 0268-2557450/ 09427610464[Between 10:30 hrs to 17:00 hrs on working days]

E-mail ID [email protected]. Bid related Information for this Tender (Sealed Bid)The entire bid-submission would be online on e-procurement portal of Gujarat Circle.Broad outline of submissions are as follows:

Submission of Bid Security/ Earnest Money Deposit (EMD) Submission of digitally signed copy of Tender Documents/ Addendum

Two Envelopes Technical Bid Financial BID

Each of the above electronic envelopes consists of Main bid and Electronic form (both mandatory) and bid Annexure (Optional).NOTE: - Bidder must ensure that after following above the status of bid submission must become-“Complete”6. Offline Submissions:The bidder is requested to submit the following documents offline to AGM(CFA-Plg) O/o G.M.T.D. Nadiad, Door Sanchar Bhavan, Room No 104, Pij Road, Near Vallabh Nagar society, Nadiad -387002 on or before the date & time of submission of bids specified in NIT of this

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A.G.M. (CFA, PLG) Signature of Tenderer with sealO/o GMTD Nadiad

tender document, in a Sealed Envelope. The envelope shall bear (the project name), the tender number and the words ‘DO NOT OPEN BEFORE’ (due date &time). EMD-Bid Security (Original copy). DD/ Bankers cheque of Rs. 500.00 drawn in favor of AO (Cash), O/o GMTD, BSNL Nadiad,

payable at Nadiad against payment of tender fee. Power of attorney in accordance with clause 13 of Section-V along with attested copy of

Board resolution. Integrity pack (if applicable)

Note: The Bidder has to upload the Scanned copy of all above said original documents as Bid-Annexure during Online Bid-Submission also.

7. Special Note on Security of BidsSecurity related functionality has been rigorously implemented in e-procurement portal of Gujarat Circle in a multidimensional manner. Starting with 'Acceptance of Registration by the Service Provider', provision for security has been made at various stages in Electronic Tender's software. Specifically for Bid Submission, some security related aspects are outlined below:As part of the Electronic Encrypter™ functionality, the contents of both the ‘Electronic Forms’ and the ‘Main-Bid’ are securely encrypted using a Pass-Phrase created by the Bidder himself. Unlike a ‘password’, a Pass-Phrase can be a multi-word sentence with spaces between words (eg I love this World). A Pass-Phrase is easier to remember, and more difficult to break. It is recommended that a separate Pass-Phrase be created for each Bid-Part. This method of bid- encryption does not have the security and data-integrity related vulnerabilities which are inherent in e-tendering systems which use Public-Key of the specified officer of a Buyer organization for bid-encryption. Bid-encryption in e-procurement portal of Gujarat Circle is such that the Bids cannot be decrypted before the Public Online Tender Opening Event (TOE), even if there is connivance between the concerned tender-opening officers of the Buyer organization and the personnel of e-tendering service provider.Typically, ‘Pass-Phrase’ of the Bid-Part to be opened during a particular Public Online Tender Opening Event (TOE) is furnished online by each bidder during the TOE itself, when demanded by the concerned Tender Opening Officer.There is an additional protection with SSL Encryption during transit from the client end computer of a Supplier organization to the e-tendering server/ portal.

8. Public Online Tender Opening Event (TOE)e-procurement portal of Gujarat Circle offers a unique facility for ‘Public Online Tender Opening Event (TOE)’. Tender Opening Officers as well as authorized representatives of bidders can attend the Public Online Tender Opening Event (TOE) from the comfort of their offices. For this purpose, representatives of bidders (i.e. Supplier organization) duly authorized are requested to carry a Laptop and Wireless Connectivity to Internet.Every legal requirement for a transparent and secure ‘Public Online Tender Opening Event (TOE)’ has been implemented on e-procurement portal of Gujarat CircleAs soon as a Bid is decrypted with the corresponding ‘Pass-Phrase’ as submitted online by the bidder himself (during the TOE itself), salient points of the Bids are simultaneously made available for downloading by all participating bidders. The tedium of taking notes during a

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A.G.M. (CFA, PLG) Signature of Tenderer with sealO/o GMTD Nadiad

manual ‘Tender Opening Event’ is therefore replaced with this superior and convenient form of ‘Public Online Tender Opening Event (TOE)’.e-procurement portal of Gujarat Circle has a unique facility of ‘Online Comparison Chart’ which is dynamically updated as each online bid is opened. The format of the chart is based on inputs provided by the Buyer for each Tender. The information in the Comparison Chart is based on the data submitted by the Bidders. A detailed Technical and/ or Financial Comparison Chart enhance Transparency. Detailed instructions are given on relevant screens.e-procurement portal of Gujarat Circle has a unique facility of a detailed report titled ‘Minutes of Online Tender Opening Event (TOE)’ covering all important activities of ‘Online Tender Opening Event (TOE)’. This is available to all participating bidders for ‘Viewing/ Downloading’.There are many more facilities and features on e-procurement portal of Gujarat Circle. For a particular tender, the screens viewed by a Supplier will depend upon the options selected by the concerned Buyer.NOTE: In case of internet related problem at a bidder’s end, especially during ‘critical events’ such as – a short period before bid-submission deadline, during online public tender opening event, during e- auction, it is the bidder’s responsibility to have backup internet connections. In case there is a problem at the e-procurement/ e-auction service-provider’s end (in the server, leased line, etc) due to which all the bidders face a problem during critical events, and this is brought to the notice of BSNL by the bidders in time, then BSNL will promptly re-schedule the affected event(s).9. Other InstructionsFor further instructions, the vendor should visit the home-page of the portal https://eprocurement.synise.com/bsnl1/gujarat and go to the User-Guidance CenterThe help information provided through ‘e-procurement portal of Gujarat Circle User-Guidance Center’ is available in three categories - Users intending to Register /First-Time Users, Logged-in users of Buyer organizations, and Logged-in users of Supplier organizations. Various links are provided under each of the three categories.Important Note: It is strongly recommended that all authorized users of Supplier organizations should thoroughly peruse the information provided under the relevant links, and take appropriate action. This will prevent hiccups, and minimize teething problems the use of e- procurement portal of Gujarat CircleThe following ‘FOUR KEY INSTRUCTIONS for BIDDERS’ must be assiduously adhered to: Obtain individual Digital Signing Certificate (DSC or DC) well in advance of your first

tender submission deadline on e-procurement portal of Gujarat Circle Register your organization on e-procurement portal of Gujarat Circle well in advance of

your first tender submission deadline on e-procurement portal of Gujarat Circle Get your organization’s concerned executives trained on e-procurement portal of Gujarat

Circle well in advance of your first tender submission deadline on e-procurement portal of Gujarat Circle

Submit your bids well in advance of tender submission deadline on e-procurement portal of Gujarat Circle (There could be last minute problems due to internet timeout, breakdown, et al) While the first three instructions mentioned above are especially relevant to first-time users of e- procurement portal of Gujarat Circle, the fourth instruction is relevant at all times.

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A.G.M. (CFA, PLG) Signature of Tenderer with sealO/o GMTD Nadiad

10. Minimum Requirements at Bidders end Computer System with good configuration - the users have to ensure that they have

Computer System with good configuration (Min P IV, 1 GB RAM, Windows XP) / Windows Vista / Windows 7 installed in their respective PC / Laptop

Broadband connectivity. Microsoft Internet Explorer 8.0 or above Digital Certificate(s) for users Class- 2 and above

11.Information to Vendor regarding procedure to be follow for e-tendering: -

This office will provide necessary information to vendor on or before17.10.2016 for filling e-tender, if require.

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A.G.M. (CFA, PLG) Signature of Tenderer with sealO/o GMTD Nadiad

ANNEXURE-EUNDERTAKING & DECLARATION

Ref: - Your e-tender No KTD/MM/T-08/Printing of Consumer’s Bill/16-17 Dated 26.09.2016.

(A) Certified that, 1. I/We____________________________________________________________________ have read, understood and

agree with all the instructions to bidder, terms and conditions, specification included in the tender documents & offer to execute the work at the rate quoted by us in the tender form

2. If I/we fail to enter into the agreement & commence the work in time the EMD / SD deposited by us will stand forfeited to the BSNL

(B) The tenderer hereby covenants and declares that 1. All the information, documents, photocopies of the documents / certificate enclosed alongwith

the tender offer are correct2. If anything is found false and / or incorrect and / or revels and suppression of fact at any time,

BSNL reserves the right to debar our tender offer / cancel the LOA / LOI /Purchase / Work Order if issued and forfeit the EMD / SD /Bill amount pending with BSNL. In addition, BSNL may debar the contractor from participation its future tender

Date: - __.__._____ Signature of Tenderer _________________

Place: - ____________ Name of Tenderer With date and seal_____________________

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A.G.M. (CFA, PLG) Signature of Tenderer with sealO/o GMTD Nadiad

ANNEXURE-FMANDATE FORM

(Authorization letter for payment of supplier’s / contractor’s bill through e-payment scheme)

PROFORMA 1 Name of the company / firm

2 Address

3 Particular of Bank Account Name of the Bank Branch Name Type of Account (SB Account / current account) Ledger No. / Folio No.Name of the Account Holder Account No as appearing on the cheque book / pass bookBranch code Address

Telephone No of the Branch Whether SEFT System available (Yes/ No)Whether RTGS enable branch (Yes/ No)If RTGS enable, give IFSC Code9 digit code Number of the bank and branch as appearing on MICR Cheque issued by the Bank

Abbreviation / acronym used above is as under1. SEFT: - Special Electronic Fund Transfer 2. RTGS : - Real Time Gross Settlement 3. MICR: - Magnetic Ink Character Recognition Note: - cancelled cheque / copy of first page of pass book may please be uploaded for online payment.

36

A.G.M. (CFA, PLG) Signature of Tenderer with sealO/o GMTD Nadiad

ANNEXURE- G

Clause by Clause compliance certificate

Ref: - Your e-tender No KTD/MM/T-08/Printing of Consumer’s Bill/2016-17 Dated 26.09.2016.

It is to certify that the tender document is carefully read & understood and all the sections and clauses are compiled unconditionally and unequivocally. There is no deviation from the terms and conditions of the tender.

Signature of Tenderer with seal _________________

37

A.G.M. (CFA, PLG) Signature of Tenderer with sealO/o GMTD Nadiad

BHARAT SANCHAR NIGAM LIMITED(A Govt. of India Enterprise)

KHEDA TELECOM DISTRICTO/o GENERAL MANAGER TELECOM DISTRICT, NADIAD

Tender NO: KTD/MM/T- 08/Printing of Consumers Bills/2016.17

Heavy Duty Printing Solution for printing of Consumers Bills in Nadiad SSA

PART – B

FINANCIAL BID

a. The tenderer shall quote the rates in English or Hindi, both in figures as well as words. In case of any difference in rates written in words and figures, the rates written in words will be taken as rate quoted. If the bidder does not accept the correction of the errors, his bid shall be rejected.

b. The quoted rates should be inclusive of all Charges & Taxes except Service Tax, if applicable.c. The service Tax will be paid by BSNL as per Notification No. 30/2012- service tax and guidelines issued

by Government of India, Ministry of finance from time to time and contractor will have to submit certificate of registration with service tax authority & will be required to quote his service tax registration number in the bills invariably.

d. No eraser or overwriting is permitted. Correction if any, made encircling and scoring out old entries by single lines, writing fresh entry and authenticating all such corrections with full signatures. Any tender bearing unattested correction is liable to be rejected.

e. Conditional tender such as with a mention that increase in market rates or taxes or labour rates or duties etc. will be charged extra will stand disqualified and will not be accepted.

f. Rates once fixed will remain valid for the period of contract and the successful tenderer will have to carry out the work at the accepted rates during the contract period. The rates cannot be changed / increased under any circumstances during the period of contract. Unexpected difficulty in execution of work is not an excuse for any increase in rate.

g. Evaluation Criteria: The evaluation criteria of Financial bid shall be furnished as below.

The bidder who has quoted the lowest total cost as defined below will be considered as L-1 bidder and work will be awarded to him. The total cost is defined as under.

Total cost = [2.0 X Cost of per main bill] + [1 X Cost of per detailed bill ] + [2.0 X Cost per bill of post print operation & delivery].

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A.G.M. (CFA, PLG) Signature of Tenderer with sealO/o GMTD Nadiad

SECTION - XII

RATE SHEETToGeneral Manager, Nadiad

Ref:Tender No. KTD/MM/T- 08/Printing of Consumers Bills/2016- 17 Dated @ Nadiad the 26.09.2016.

Dear Sir,Having examined the tender documents, terms and conditions stipulated therein, Scope of work, Technical Specification of work etc., we the under signed offer to execute the works in conformity with the said specifications and conditions of contract at the rates quoted as under:

Item No

Item Discription Rate QuotedIn figure In Words

(A) Printing Operation1 Printing of Main Bill :-

Charge for printing variable data in single colour on pre-printed cut sheet stationery(Including cost of pre-printed cut sheet stationery of A4 size of 80 GSM high quality paper)

Rs.___________

per main bill

Rs. __________________________________

per main bill

2 Printing of Detailed Bill :-Charge for printing variable data (i.e STD/ISD details) in single colour on front page only on additional plain paper cut sheet stationery. (Including cost of cut sheet stationery of A4 size of 80 GSM high quality paper)

Rs.___________

(per detailed bill)

Rs.__________________________________

(per detailed bill)

(B) Post print operation and delivery3 Charge for preparation of bill by putting together

main bill and associated detailed bill, folding, stapling, sorting, bundling etc and delivering of the printed bill at the designated post office.

Rs. ___________

per bill

Rs.__________________________________

per bill

NOTE1. Before quoting the rates, bidder should go through the Scope & Technical specifications of work given in Section – VI.2. Evaluation Criteria: The evaluation criteria of Financial bid shall be furnished as below.

The bidder who has quoted the lowest total cost as defined below will be considered as L-1 bidder and work will be awarded to him. The total cost is defined as under.

Total cost = [2.0 X Cost of per main bill] + [1 X Cost of per detailed bill ] + [2.0 X Cost per bill of post print operation & delivery].

3. Bidders have to quote the rates for all the 3 items, failing to which his offer may not be considered responsive and will be rejected.

4. The quoted rates should be inclusive of all Charges & Taxes except Service Tax, if applicable. The service Tax will be paid by BSNL as per Notification No. 30/2012- service tax and guidelines issued by Government of India, Ministry of finance from time to time and contractor will have to submit certificate of registration with service tax authority & will be required to quote his service tax registration number in the bills invariably.