SUMANGALA S

Bhavya Shetty

Personal Dossier

Room No. 27, 1st Floor, Anand BhavanMangal Wadi, Girgaum, Charni Road

Mumbai : 400 004

Mobile No: 9920842086E-mail: shetty.bhavya26@gmail.comDate of Birth : 26th November, 1986

Religion : Hindu

Languages : English, Hindi, Tulu, Gujrati, MarathiUniversity/Board Level Qualification:

Exam (College)Year of PassingBoard/University

B.Com (M.K College)Mar 2008Mumbai University

H.S.C. (S.N.D.T College)Feb 2005Maharashtra State Board

S.S.C. (ST Thomas High School)Feb 2003Maharashtra State Board

Work Experience

Worked with Streams Global Services as an Customer representative for 2 Years for technical chat processRight now working with TATA Consultancy Services since 28th September 2011 for foreclosure processExperiences as follows:

Technical Profile: Resolving customers cable issues Resolving customers internet issues Foreclosure Profile: Providing attorney documents which is needed to foreclose the property

Calling up attorney firm to get the status on the file Preparing File review and Hold review Checking the file diligently before going to sale

My Unique Differentiators

Enthusiastic to learn

Hobbies

ShoppingAchievements

Client appreciation for handling more number of chats in web process