bi delivery dashboards prompts and reporting design

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    BI DeliveryDashboards , Prompts & Reporting Design

    Prepared By

    ITeM Group

    Warren DickinsPartner

    Steven GaleaBI Consultant

    Prepared for

    IBM Business Analytics User Group

    Meeting

    8thDecember2011

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    Agenda

    Lend Lease:

    Business Overview

    BI EnvironmentQuick Facts

    Dashboards:

    Delivery

    Design Principles Blocking & Scrolling

    Controls

    Performance

    Thinking Outside the Square: Packs & SDK

    Job Control

    Report Prompts

    MDM / Mapping

    2

    Technical info:

    Look out for the

    Geek

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    Lend LeaseBusiness OverviewQuick Facts

    Largest owner operator of senior

    living within Aust. Locations: Aust & NZ

    Employees:3000

    RL: Villages: 70, Units 12,740

    AC: Villages 30, Residents 2,318

    Construction & Projects

    Locations: World Wide

    Employees 17,000

    Projects: 10k

    Funds Under Management: $12.9b

    3

    Retirement Living (RL) & Aged Care (AC) Lend Lease (world wide)

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    Lend LeaseBI Environment

    Audit Control

    -

    ETL

    SQL Server DBMS

    SQL Server Integration Services

    MDM

    Report

    Hierarchies

    Reports & Packs

    Cubes

    Metadata/Framework

    Dashboards

    / Portals

    MDM

    Dimensional

    Mapping

    Cognos Portal Cognos Report Studio

    SDK

    Cube Framework

    MDM / Mapping

    Microsoft SQL

    Source Systems

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    BI Delivery

    Successful BI Team Requires

    1. Technology Team: Technology Facing (Focus on DW & Reports)

    2. Delivery Team: Customer Facing

    Approach:

    Push Strategy for Dashboards (in your face).

    Launch reports & Apps Dashboards

    Common Staging platform

    Error Logs: prompt follow-up to resolve issues

    User Approach:

    Train all users up front

    Utilise online iDocs (Documents Measures & Business Rules)

    6

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    Dashboards: Design Principles

    Design Approach:

    Less is more

    Arrange carefully

    Use Simple objects

    Limit colours

    Tell a story with data (past present future)

    Drill Thru where possible

    Performance Goals:

    Dashboard Refresh; < 2 sec.

    Report Runtime; < 20 sec

    Data Source Single source where possible

    7

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    Dashboard: Design PrinciplesChoice of Layout

    8

    Navigation toReport Box &

    other Apps

    The rule of

    three

    Exception on

    drill thru

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    Dashboard: Design PrinciplesChoice of Objects

    9

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    Dashboard: Design PrinciplesUse of Standards

    10

    Global Templatesused via layout

    components

    Drill Thrus

    Access to pre

    created cube

    views

    Last Updated

    Details

    iDocs HelpButtons

    Images added

    sparingly

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    DashboardScrolling & Blocking

    11

    Screen Real Estate - Blocking

    When the users scroll all dashboards are designed so sections are grouped together and form a screen panel.

    Vertical navigation over horizontal panning works best

    Graph /Content

    1

    Graph /Content

    1

    Graph /

    Content2

    Graph /

    Content3

    Consistent sizingbetween

    panels/content

    Screen scrolling

    allows for

    consistent

    blocking

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    DashboardScrolling & Blocking

    12

    The average screen size is a thing of the past so test on

    multiply monitors and resolutions that are common within

    your business.

    Graph /Content

    5

    Graph /Content

    6

    Graph /Content

    7

    Graph /Content

    8

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    Dashboard:Example of Controls

    13

    Add functionalityUser Guides

    Allow

    Dashboards to

    be printed

    Navigation

    ETL update

    Information

    Public Folders

    Restricted

    HTML buttons to

    key reports

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    Dashboard:Design Principles

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    Past, Present & Future

    Show data that can be acted upon within the current period

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    Dashboard:Performance

    15

    PUSH: Dashboards are pre-cached to return within 2 seconds

    PULL: Triggers allow Event Studio to refresh with data updates.

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    Management Packs

    17

    The most effective piece of BI we have found

    COLLECT

    Cognos, MS

    Word, Excel

    content

    RUNReports withPrompts via

    SDK

    BUILDContent into

    a PDF orWord Doc

    DISTRIBUTEStore usingSharePoint&/or Email

    Pack

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    Management PacksControls

    18

    User controlled stored prompts

    Pack processes reports based on stored prompts.

    SetParameters

    Run Job

    Use Output

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    Prompts

    Standard template components used

    Integrated with MDM, consumed dynamically

    19

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    PromptsDate Relative

    20

    Reports consume Date Relative Range (DDR)

    All data ranges are built daily as part of the overnight ETL process.

    I want

    flexibility &

    control

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    Date Relative Range Prompting

    21

    Update your SQL table via user functions that provide the Start and End date for the DDR used.

    Within Cognos framework model you will need to use a CartesianJoin

    A separate Date Relative Query will be required for each date field you wish to

    use Relative Prompting on

    Incident_DateNumber>= DateRelativeInjuryIncident_Start_DateNumberAND

    Incident_DateNumber

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    Outside the BoxJob Control

    22

    Empower your users to import data from Source to warehouse using Job Control

    I want MY

    data now

    Custom .NET

    screen using AD

    security

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    MDM

    23

    Typical MDM Components Details Consider

    DATA MANAGEMENTMaster Data Centralise master dimensional data &

    push to applications

    Data Mapping Roll-ups, consolidation, etc. Consider

    Hierarchy Data Mgmt Financial Report Formats ConsiderVersioning Versioning of master data

    Rule Based Validation Data feed rules (not via ETL)

    Intelligence Mapping i.e. Scrub, Match, Merge

    DATA GOVERNANCESecurity Dimension, data & hierarchy security Consider

    Error Logging Controls, alerts, notifications, etc Consider

    Lifecycle/Workflow Change management

    Issues Management Manage issues & error logging

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    24

    Data

    Warehouse

    MDM

    Mapping

    Cognos

    Portal

    EnterprisePlanning

    CubesCognos

    BI

    Packs

    Audit

    .NET

    Apps.

    Geospatial

    MDMConsumption

    Mobile

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    MDM

    25

    MDM Hierarchical Mapping

    Cognos Cube

    Cognos Report

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    Wrap up

    Dashboards: Style:

    Keep it simple

    Limit colours & choice of objects

    Performance: consider cashing

    Packs: Drives report usage Top down drives BI usage

    Prompts:

    Consider a standard format Use mapping (MDM) as prompts

    Process Management:

    Allow users to run DW updates MDM:

    Consider, its better than you may think

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    Questions

    27

    Warren Dickins

    0419 514 351

    [email protected]

    Steven Galea

    stevengalea

    0414 700 845

    [email protected]

    WWW.ITEMGROUP.COM.AU