Compassion - Global ProgramBusiness Intelligence (BI)

Agenda

• Introduction

• BI Overview

• Our BI Strategy &

Journey

• BI Dashboards &

Views

• Questions?

Walt OgilvieBusiness Intelligence ManagerGlobal Program

"Information is not knowledge."

“Information is not

knowledge.” Albert Einstein

Global Program BI – An Overview

We believe that everyone should have easy access to the information they need to succeed in their role.

This information should be accurate, understandable, timely, and relevant to the decisions they are making.

Objective

Types of Data

• Management – aggregate and drillable information to optimize performance

• Performance – used to compare reality to expectations; improves accountability

• Operational – used to plan and improve day to day business activities

Principles• Leaders are responsible for creating a healthy data culture.

• Information is intended to be used for learning and growth, not as a whip or means to control.

• Information must be transparent and visible.

• True value is derived when information is accessible as needed, is understandable, and guides users towards actionable decisions.

BI Reporting

Single Source of Truth Operations Reporting Dashboards

Survey Visualization KRI Report Scorecards

Key BI Strategic Action Points

• Increase prioritization and

capacity for data sourcing

efforts

• Coordinate BI & Reporting

approach within Operations

• Build stronger organizational

engagement on BI related

issues/topics

• Leadership champions

information culture

BI Better Positioned

Challenges Solutions

Lack of easy access to data Improved data sourcing & reporting efficiency

Confusion on BI & reporting roles Coordinated BI & reporting responsibilities

Ambiguous information needs Information appropriately used to influence or support decision making

Lack of front-line information Improved access to information for end users

Information Management Center

BI ‘artwork’ in Development

Questions & Discussion