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This blog is dedicated to providing assistance to all those who need answers about the world of Wide format printing.

Wednesday, April 16, 2014

How I install Windows 7 drivers on Window 8 computersThe recent demise of the Windows XP operating system hasled a good many of my customers to migrate to windowscomputers in their offices. I thought I would explain a tip Ifound on the internet that has helped me when I am installingXerox drivers that were originally intended for Windows 7 on

to Windows 8 computers.

Below I have pasted the few lines of instructions a friend passed along to me. Theinstructions show how to set up Windows 8 for unsigned Windows 7 64 bit Drivers:__________________________________________________________________

Install unsigned drivers in windows 8 this wayI had a problems installing unsigned drivers in Windows 8 and the steps below worked for me.

Windows Key + REnter shutdown.exe /r /o /f /t 00Click the "OK" bu&onSystem will restart to a "Choose an op(on" screenSelect "Troubleshoot" from "Choose an op(on" screenSelect "Advanced options" from "Troubleshoot" screenSelect "Windows Startup Se+ngs" from "Advanced op(ons" screenClick "Restart" bu&onSystem will restart to "Advanced Boot Op(ons" screenSelect "Disable Driver Signature Enforcement"Once the system starts, install the drivers as you would on Windows 7_________________________________________________________________________

The only problem I have with these instructions is that most people including myself have aproblem with the 2nd line. You don't need to type in Enter in front of Shutdown. In fact Ihave never been able to type the instructions in the 2nd line without some syntaxerror occurring so I usually just cut and past everything after Enter. The rest of the instructionsare pretty clear so I don't think I need to explain them.

As far as Xerox wide formats go I have been able to run everything from a 12 year old 8825with the original controller to the latest 6204 in Windows 8 with no problems.

Also I recommend for my customers who don't like being without the start screen in Windows 8that they go to stardock.com where they can purchase the windows 7 start screen app forwindows 8.

The Stardock screen costs about 5 dollars but it has saved me much more than that in timesaved teaching and re teaching customers and new Windows 8 users how to find the printers inWindows 8.

I believe the Window 8.1 OS will have a start button and desktop screen as an option but Ihave not seen it for my self.

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Posted by Dog Walker Johnny at 8:43 AM 1 comment:

Labels: How I install Windows 7 drivers on Window 8 computers

Windows 8 is a good OS and Older Xerox wide formats can be made compatible with it. I tell mycustomers not to push their old Xerox 8830, 510 or 6204 out the door and into the scrap bin tillthey have tried this. Many of the new KIP, OCE , and Ricoh owners who I tell about this tipliterally cry out in agony when they discover they could have continued with the rock solid Xeroxequipment that has been in their offices for as much as a decade.

Hope someone finds this information useful.

Recommend this on Google

Tuesday, April 15, 2014

How I Re-install Xerox Freeflow Acxess client tools on aWindows 7 64bit computerAssuming the computer on which I or my customer needs to install Acxess client tools has theWindow 7 64 bit OS installed, I usually go to the page below and look for the FREEFLOWACXESS CLIENT TOOLS AND ACCOUNT MANAGEMENT TOOL FOR WINDOW,VERSION 14.01.12.

http://www.support.xerox.com/support/xerox-6204/downloads/enus.html?operatingSystem=win7x64

NOTE: This version of Acxess client tools runson a desk top or laptop computer. If I see ablack computer next to my customers Xeroxwide format system that resembles the DellOptiplex controller noted in the photo that canbe seen on this page then I know this versionof Acxess client tools will probably work on mycustomers computer. I never attempt to loadthe Acxess Client tools onto the Dell Optiplexcontrollers. The Dell Optiplex controllers runthe proprietary software that Xerox printersand scanner use to operate. Acxess Client toolsis only meant to be installed on the customersdesktop PC or Laptop where they intend toretrieve the scanned files!!!

Here is the process I use to install Acxess clienttools on to a Windows 7 64 bit desktop or laptoppersonal computer:

I Download Acxess client tools from the websiteabove and it will automatically install itself when I open it. During the install I am carefull notto select the password protected account as this will install accounting software. I then needto go to the DEVICE MANAGER tab on the upper right. There is an icon on the left side of theDEVICE MANAGER page that when you cursor over it will read "create a new device". OnceI click on create a new device I can see the device name and IP address boxes open on thebottom of the DEVICE MANAGER page. I then enter the name and IP address of the Xerox6204 or the type of system I will be using.. I then hit enter. I will then see the new device inthe list on the screen. I then check on the boxes marked default printer and default scanner

Next I need to go to the DOCUMENT RETRIEVE tab at the top of the page. On theDOCUMENT RETRIEVE page the Mailbox name will most likely be defaulted to" images"(lower case) but it can be any of the mail box names that I or my customer has entered at theXerox scan page on the copier or scanner system. The file prefix can be anything I or mycustomer choose or I can leave it defaulted to MYSCAN. The retrieval directory will be thelocation I or my customer want the files to wind up in when they are retrieved from the copier.I usually close and reopen the AXCESS CLIENT TOOLS once. When I close it on somesystems a question will come up and read " save changes?" I do not want to save changes. When I reopen it windows may give me an error telling me that the program wasn't installedcorrectly. Just choose to re-install the program with the recommended setting and it willquickly correct the install and reopen.

Dell Optiplex controller used on most XeroxWide format scanner and printer systems


Posted by Dog Walker Johnny at 9:24 AM 1 comment:

Labels: How to Re-install Xerox Freeflow Acxess client tools on a Windows 7 64bit computer

This should do it if the controller is an Acxess unit.

If there is no controller to be seen or it is mounted on the back of your printer you will need tolook at either How I install Xerox scan assistant or the page for How I install Acxess clienttools on machines that have Non Dell controllers installed. I will be putting these pages up foryou shortly.


Tuesday, September 17, 2013

How I print a configuration page for a KIP 7100Sometimes I or my customer may want to print out the KIP 7100 configuration print. Theconfiguration print will provide the user with a hard copy containing a wealth of informationabout the machine which you can store away in case of a hardware failure. In this blog I willdemonstrate how I print the configuration page for the KIP 7100. The operation is similar forall KIP products which have a touch screen like the one shown in this blog. Proceed to step1....

Step 1The touch display should be displaying the KIP home screen as noted below. If the screen isblack I tap anywhere and the display should power up and return to the home screen. If I findthe KIP is not on the home screen but instead on some other screen I simply tap the littlehouse icon at the lower right of the display and return to home. Once powered up and at thehome screen the display should show the printer online button with a green circle just underthe big help question mark. From here I proceed to step 2.

Step 2In this step I tap the ? HELP button under the KIP logo one time then I can then proceed tostep 3.


Step 3In this step I am able to see the screen has changed to the information screen. In order to seeall of the information about the KIP 7100 I will need to tap the SHOW VERSION button atthe bottom of the screen one time. Now I can proceed to step 4.

Step 4Now I am able to see all of the important information regarding the configuration of the KIP7100. If I only wanted to see the information and did not need a hard copy I could stop here. For this example though I do need to print a hard copy so I tap on the PRINT THIS SCREENbutton one time. You should hear the configuration sheet being printed now. After a fewminutes the screen will return to the home screen. The screen will automatically go back tothe home screen so I now proceed to my last step.


Posted by Dog Walker Johnny at 3:54 PM 1 comment:

Labels: KIP 7 100 configuration print

Step 6I remove the configuration print from the KIP 7100 print stacker and I should have aconfiguration print that looks similar to the one below. We will cover what all the informationon the configuration print means in a future blog.

As noted in previous blogs we have only scratched the surface today regarding what you as theoperator can do with your KIP 7100. In a future blog we will also cover how to do this sameoperation on the HP wide format plotters. Leave a comment if you like. If you have aproblem with this operation and would like some help you can say that in the comments oryou can email me from my profile. Thanks for coming by.


Wednesday, September 11, 2013

How I print a configuration page for the Xerox 510 and8830 wide format printer systemsOn occasion I or one of my customers who own a Xerox 510 and 8830/25 wide format copierand printer may want to print out the configuration print. The configuration print will providea wealth of information about the machine that is just not easily visible on the display. I haveprovided photos below that demonstrate how I print the config page using the display and keypad on the Xerox 510 and 8830 systems. The procedure for the 8830 is the same only thebuttons on the 8830 have symbols rather than names. I always remember that if I get lostduring the procedure I can return to the beginning by pressing the online button which willbring the machine back to the online ready state when the ONLINE LED is lit. If am not surewhere I am in the menu I push the online button and start over. As I never want toaccidentally change settings on mine or my customers Xerox 510 or 8830 I try to rememberthat if I become confused during the process I simply push the ONLINE button on the displayand return to the beginning at Step 1 which is were we will start.

Step 1 I always try to make sure my 510 or 8830 looks like the photo below when I start thisprocedure. The green online LED next to the ON LINE button should be lit and the 510 shouldshow XEROX 510 WIDE FMT...IDLE in the display window. Now I can go to the next step.


Step 2I Press the ONLINE button at which time I should see the green LED go out. No I can go tothe next step.

Step 3My display should now read XEROX 510 WIDE FMT....PAUSED. Now I push the ENTERbutton once and I can go to the next step.


Step 4My display should now read XEROX 510 WIDE FMT SETUP MENU....(UTILITIES). Now Ipress the ENTER button once and go to the next step.

Step 5My display should now read UTILITIES... (TEST PRINT). I press the enter button once andgo to the next step.


Step 6My display should now read TEST PRINT...(ALL). I Press the NEXT button once and go tothe next step.

Step 7My display should now read TEST PRINT....(PRINTER CONFIGURATION) I press the enterbutton once and go to the next step.

Step 7My display should now read UTILITIES.....(TEST PRINT). I Press the ONLINE button once. At this point I should see the green LED light up and I should hear the printer begin to printthe configuration print.


Step 8My display should now indicate that it is printing an INTERNAL HPGL while it is printing theconfiguration page.

Step 9Once the configuration print has completed printing my display should return to XEROX 510WIDE FMT....IDLE with the ONLINE LED lit. The printer has now returned to it's normalready state.



Labels: Xerox 510 and 8830 configuration print

Step 10I should now have printed a configuration print that looks similar to the one below. I willcover what all the information on the configuration print means in a future blog.

We have just scratched the surface today regarding what you as the operator can do with yourXerox 510. In a future blog we will also cover how to do this same operation on the otherXerox printers as well as the KIP and HP wide format printers. Leave a comment if you like. Ifyou have a problem with this operation and would like some help you can say that in thecomments or you can email me from my profile. Thanks for coming by.


Monday, September 9, 2013

How to print a configuration print on the 6204On occasion an owner or operator of a Xerox 6204 wide format copier and scanner may wantto print out the configuration print. The configuration print will provide a wealth ofinformation about the machine that is just not easily visible on the display. Before you startthe steps below you need to determine if your 6204 a basic print server( BPS) or an Acxessprint server (APS). To find out which type 6204 your have look on the right end of the theprinter, if there is a small black Dell computer connected you have an APS 6204. If you seeno external Dell computer connected to you operational 6204 you have a BPS machine. Sorrybut BPS models cannot print a configuration print because they were designed to use the olderFuji embedded controller. If you have an APS 6204 move on to step one.

Step 1. When your 6204 says "Ready" on the display find the Machine status button on thekey pad and press it.


Step 2 You should see the Machine status window now. Find the configuration print iconand tap it once.

Step 3 You should now see the Configuration prints window now. Find the Printerconfiguration icon and tap it once.

Step 4 You should now see the Printer configuration icon highlighted. Find the Print icon atthe top right of the display and tap it once.



Labels: Xerox 6204 configuration print

Step 5 You should now hear the Configuration print being printed. Once it has printed findthe Menu button at the bottom of the display and press it once to bring the display back to thestart menu where you should see "Ready" again.

Step 6 You should have a configuration print that looks similar to the one below. We willcover what all the information on the configuration print means in a future blog.

We are just scratching the surface today regarding what you as the operator can do with yourXerox 6204. In a future blog we will also cover how to do this same operation on the otherXerox printers as well as the KIP and HP wide format printers. Leave a comment if you like. If you have a problem with this operation and would like some help you can say that in thecomments or you can email me from my profile. Thanks for coming by.


Sunday, September 8, 2013

Who is this guy anyway?Today on my first blog about wide format printing I thought I would explain why I decided tostart such an undertaking as this as well as what qualifies me to do it. I am a Xerox wideformat technician for a small reprographics company in Mobile, Alabama. Everyday I dealwith the service issues of my customers and I have accumulated a fairly large amount ofinformation regarding solutions to everyday problems that customers have with their printers. Many of the issues my customers have are the same as a customer in another city may have. I believe that if I cover some of these issues in this blog someone may see an answer to aproblem that has plagued them since the day they started using their equipment. I hear the


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Labels: Xerox wide format service issues and solutions

phrase " I never knew my printer would even do that" all the time. I run into situationswhere some of my customers have been doing a job the hard way for years just because theynever had the easy way explained to them when the equipment was installed. I also deal on afairly regular basis with the driver issues that make IT personnel and end users crazy. Wideformat equipment can run you in circles if you let it so let's try to prevent that. I solve a largenumber of the issues my customers have with nothing more than a phone call so if you have aproblem leave a comment or email me in my profile and I will try to help as best I can.Thanks for reading and leave a comment if you like.


2014 (2) April (2)

How I install Windows 7 drivers on Window 8 comput...How I Re-install Xerox Freeflow Acxess client tool...

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Dog Walker JohnnyGrand Bay, Alabama, United StatesMy desire is to produce blogs that are enjoyable andengaging to those who read them. If you like what you

see here please pass a link along to your friends. If you don't like whatyou see please leave a comment. I hope you will visit all of the blogslisted in my profile where you may find something interesting orhelpful.View my complete profile

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