bizzydesk bizzydesk the first business operation system platform bizzydesk's vision is to be...
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BizzyDeskThe First Business Operation System Platform
BizzyDesk's vision is to be the cornerstone for one consolidated system covering the main topics constituting an effective meeting on the web: Presentation – introduction and overview of a company, its products and services with astonishing digital TV capabilities (zooming in and out, flipping, full screen, instant synchronization among distanced participants, mutual form filling and more)
Mutual Expectation Set-Up– content validation, confirmation using modern instant messaging (IM) capabilities including video/audio/telephony communication
Deal Closing – filling forms collaboratively and signing deals online and in real-time on original company documents BizzyDesk unique UI experience that includes patent pending specialized techniques helps accomplish each stage of the process with minimum effort from both parties – the company representative and his customer.
Management Team SWOT Analysis Development Plan
BizzyDeskThe First Business Operation System Platform Management Team SWOT Analysis Development Plan
Danny Mendel - IT Veteran – Web 2.0 Specialist (Founder) With 14 years as an IT Professional Mr. Mendel specializes in consultation and implementation of CRM and Business Intelligence systems, assisting enterprises to adopt new technologies and integrate them with their core services. Danny is an Israeli IT market veteran who worked in a variety of different sectors such as banking, financial institutions, military, hi-tech, internet, and with online web services.Owner of the popular finance site Maspick (www.maspick.co.il) that provides financial content and a variety of services for the wide audience. Topics covered include taxes, mortgage, long term investments and pension products. Expert on CRM systems and development of web-based financial solutions, Danny is a leading consultant for most large national banks and investment banks in Israel, and is an expert on dot.net and web2.0
Management Team
Keren Mendel – Web 2.0 Concept Designer - (Co-Founder)Specializing in consultation and implementation of rich User Interface, Keren has pioneered user-experience processes for a variety of businesses that focus on an advanced and interactive web presence. In addition Keren headed the customer services at Maspick and led Isracard (Israel’s leading credit card company) user experience efforts.
Dima Ulich – CTO (Executive Partner) An expert in designing, developing and distribution of RIA based online, with high volume traffic platforms. Dima holds extensive experience and hands-on capabilities on several advanced technologies such as flex, flash, java, php and others. Former application and technical team leader, Dima is a leading expert in analytical databases and conduction of market researches on pharmaceutical Russian market.
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BizzyDeskThe First Business Operation System Platform Management Team
Josef (Seffi) Yaaran (Business Manager, Amdocs U.S.)As a Business Manager at Amdocs (worldwide leader of Billing and CRM applications for the Telecom Industry) Josef manages the relationship with the company’s largest worldwide client – AT&T. In addition, he serves as a consultant in the architecture group assessing third party vendor’s products and their suitability to Amdocs product offering, while assisting the sales effort within AT&T LOBs as a strategist and a consultant. Throughout his professional career as a high-level product manager both in the U.S. and Israel, Joseph led the implementation and support of mediation application and central provisioning system for multi market environment consists of more than 50M subscribers, and was an IT specialist in the IAI – ELTA as part of the Israeli anti missile SW group. Seffi holds an MBA from Texas University.
Raanan Azoulai (VP, International Marketing, BrainPOP) Heading the International Marketing efforts for BrainPOP (online educational website), Raanan manages product penetration to international markets, mainly in Europe and Asia, and is responsible for online and offline marketing strategies to position the company’s products within the relevant markets and market segments. Previously Raanan led the business development and legal department at Ynet (www.ynet.co.il), Israel’s leading web portal, and is an expert on internet marketing, content development and online creative services.
Eyal Bino (VP, Business Development, BrainPOP US)Leading BrainPOP’s Business Development department in the US, Eyal is responsible for consistently identifying opportunities to forge strong, strategic partnerships with leading hardware and software solution providers such as Apple, Promethean, 3M and more, leading to an expansion of the client base of the company. Working both Israel and the U.S Eyal is a seasoned digital media executive with domestic and international expertise in Business Development, Relationship Management, Product Development, Marketing and Sales. Eyal is an NYU graduate with an M.A. in International Relations and International Business.
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Management Team
SWOT Analysis Development Plan
BizzyDeskThe First Business Operation System Platform Management Team
Alex Lagares (Director of Strategic Alliances, Promethean Inc.) Serving as the Director of Strategic Alliances for Promethean Inc., Alex is responsible for defining, developing and managing strategic partnerships with leading solution providers such as Dell Inc., CDW, Pearson, Discovery Education, Adobe, Inspiration, BrainPop, ExploreLearning, Scholastic, Houghton Mifflin Harcourt, and Sanyo. In addition, he played a critical role in defining and broadening the scope and customer value of the Promethean ACTIVE classroom solution. Alex held several management positions at Dell Inc., including Senior Manager of Service Development, Product Marketing Manager and Education Market Strategist. In these roles, he was responsible for developing and launching integrated solutions, building partner alliances, and developing sales and marketing plans. Alex has more than 15 years of experience in business development, marketing and product development within the information technology industry and has held a variety of product development, business development and management positions in the technology market in the United States as well as various management positions as an officer in the United States Air Force.
Ofer Alshech (CFO – Sela Group)Ofer brings with him more than 17 years of broad experience in finance and business development including raising money from private funds and IPO in TASE and dealing with all aspects of accounting, budgeting and financial management.Currently Ofer serves as the CFO of Sela Group, a public company traded in TASE, dealing with computer training and software development services. Responsibility for all the finance activities in the group including IPO in TASE, private equity, acquisitions and selling of subsidiaries. In addition involvement in business development for the group.
Ofer served as CFO of Kasamba Inc, which provides an internet platform for advice and assistance services to customers through email and chat in different areas. Ofer was responsible for all the finance aspects of the company including raising money from private investors and taking part in building the strategic plan for the company.
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Management Team
SWOT Analysis Development Plan
BizzyDeskThe First Business Operation System Platform Management Team SWOT Analysis
SWOT Analysis
● Unique Yet Simple User Experience
● BizzyDesk Has a Clear Competitive Advantage
● Unique Selling Point
● Experienced Global Team
● Quick ROI
● Targeted Marketing
● Geography
● Patentable Product
● Culture, Philosophy and Corporate Values
● Winning Value Proposition BizzyDesk’s value proposition is simple:
Introduce your company’s product/services using
a revolutionary real time collaboration platform.
Impress your customers by using the astonishing
digital quality and functionality features the
innovative platform provides.
Close deals ONLINE on the spot using a simple
form completion and sign digitally on original
company documents.
All web-based with NO need to download any
software or supporting features.
● Winning Value Proposition
● Unique Yet Simple User Experience
While the product is innovative and pioneering in
its kind, the user experience both on the operator
side and on the client side is simple, direct and
easy to produce results and drive business. ● BizzyDesk Has a Clear Competitive Advantage
With a sophisticated yet easy-to-use system,
BizzyDesk has a unique advantage over its
competitors:
It takes online collaboration into a whole new level,
brings presentation features into a form of art and
enable sophisticated sales and marketing
experience to the B2C online market. BizzyDesk
makes it easy to close deals and produce revenue
with minimal cost.
● Unique Selling Point
BizzyDesk intends to transform the online B2B and
B2C market and push for a ‘Business In Action’
model, where business reps are able to initiate
first interaction with businesses and customers,
direct them to virtual meeting rooms using a
robust web based business collaboration
application, and expedite business deal closing
processes that will ultimately lead to decreased
costs and increased revenue for companies.
● Experienced Global Team
BizzyDesk’s active founders are well known in the
fields of internet, software technologies,
marketing, business development, operations and
management. They combine for innovation and
creativity and have years of experience working in
various positions in the global market, mainly US,
Europe and Israel.
● Quick ROI
Our unique subscription model and product
offering will make the Return on Investment a
relatively quick process.
● Targeted Marketing
Focusing on the SoHo/SMB, corporate and
enterprise markets, we intend to use several online
and offline marketing strategies to reach our target
audience, create quick awareness to our solution
and distribute it first in the U.S. and then globally.
● Geography
With an R & D base in Israel and a marketing/sales
office in the U.S. we have the perfect combination
of innovation and productivity, both on the product
development and the marketing/sales side.
● Patentable Product
BizzyDesk offers a patentable collaborative UI
experience.
● Culture, Philosophy and Corporate Values
Our philosophy is to combine Israeli mind,
enthusiasm and product innovation with American
experience and know-how of the market and the
best ways to penetrate it. Our corporate values
support the combination of both worlds as a way to
succeed in the global marketplace.
Strengths
Weaknesses
Opportunities
Threats
Development Plan
BizzyDeskThe First Business Operation System Platform SWOT Analysis
SWOT Analysis
● Cash Flow
● Overall Plan Predictability
● Global Operation
● Timescale While we have a coherent overall plan and timeline
for developing the product, market developments
will have to determine launch plan and timing to
introduce product to the market.
Strengths
Weaknesses
Opportunities
Threats
● Timescale
● Cash Flow
The U.S. is a huge market and we will need to
balance our marketing expenses and build the
right mechanism in order to keep cash flow
balanced while introducing the product to the
market and building awareness and bringing initial
sales.
● Overall Plan Predictability
Our experience is that the market is a dynamic
one. While we expect our product to be a huge
success, we bear in mind the fact that new players
and product might change the market and will
force us to update our product, delay product
introduction etc.● Global Operation
While our global team offers lots of advantages, we
will also need to face some potential challenges
such as ongoing communication, operations, and
decision-making processes.
Management Team Development Plan
BizzyDeskThe First Business Operation System Platform SWOT Analysis
SWOT Analysis
● Answering a Need
● Cost Effectiveness
● Competitors' Vulnerabilities
● Technology Development and Innovation
● Industry Trends
● Volume and Production
● Market Size and Potential Growth With the global web conferencing systems and
services market estimated at $886.2 million and
expected to grow at a compound annual growth
rate of 30 percent to reach $3 billion in 2010 in the
US alone.
The opportunity for success is huge for BizzyDesk
and its revolutionary platform.
Strengths
Weaknesses
Opportunities
Threats
Management Team
● Market Size and Potential Growth
● Answering a Need
BizzyDesk was created in order to provide an
effective solution and to answer a need: enable
online collaboration that will foster better
communication between businesses of all levels
(Enterprise, SMB, SoHo), and internally inside an
organization that would like to better collaborate
and focus on results and business effectiveness.
● Cost Effectiveness
With a platform that is user friendly, simple and
intuitive that answers the question “how do I
communicate effectively with
businesses/customers and become proactive
instead or reactive when it comes to marketing
and sales of my company’s products”, we offer
companies that cut cost and make sales process
effective and successful.
● Competitors' Vulnerabilities
As noted our product differentiates itself from its
rivals by the comprehensive solution it will offer to
a variety of businesses and the holistic web
approach that focuses on customer satisfaction,
cost reduction and deal closing on the web. NO
other competitor (WebEx, Go-to-Meeting, MS live
Meeting, Adobe, Live Person) offers an integrated
web solution that has this unique user experience
and focus on pure business deals closing
processes.
● Technology Development and Innovation
BizzyDesk's client platform is based on advanced
Web 2.0 client technologies such resulting in fast
loading time without tedious requirements to
download or install any piece of software. This
should make for an attractive user experience in
contrast to our most of our competitors who
require ActiveX plug-in or desktop based
application installation on browser of all
participants' PCs, which makes for a longer process
of activation with no focus on deal closing and
customer satisfaction.
● Industry Trends
The global online market is in favor of converging
platforms and features, enabling users to do “all in
one”. Our platform, which integrates first of its
kind online presentation tools, real time
collaboration methods, and online deal closing.
● Volume and Production
While providing a comprehensive solution, our
smart web system is able to support thousands of
businesses and customers, and provide them with
the necessary tools to use the product effectively
and increase their sales.
Development Plan
BizzyDeskThe First Business Operation System Platform SWOT Analysis
SWOT Analysis
● Market Needs to be Educated
● Competition is Getting Tougher
● Sustaining Internal Capabilities
● Global Economy is Sloppy With the global economy shaken by recent events,
companies might be less willing to try new
products and will focus on making the best out of
the current resources they have.
Strengths
Weaknesses
Opportunities
Threats
Management Team
● Global Economy is Sloppy While we take pride in our innovative product there
is a need to educate the market and transition it
from ‘reactive’ to ‘proactive’. This process might
develop over time and as market grows, so this
could impact initial sales.
● Market Needs to be Educated
● Competition is Getting Tougher
Our research shows that although our product is
unique and revolutionary, competitors are
developing different features that provide partial
technological solutions and go in the direction of
web-based solution.
● Sustaining Internal Capabilities
Our team is ready for the challenge of developing
a unique and attractive product, and introducing it
to the market quickly, but with limited resources
operation will need to be balanced and internal
capabilities of a small company will determine
pace and effectiveness of operation.
Development Plan
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Development Plan
Layout Manager
Powerful content engine which responsible for accurate, fully scaled,
and converged content presentation for participants working on
remote desktops with different OS and resolutions environment,
providing several presentation modes like full screen, zoom in & out,
one or two pages presentation for documents, media widgets and
Audio video plus textual chat conference component positioned into
multi tab display. The manager provides digital TV like effects and
smooth animation (60 fps).
Category: Core
Stage: 1
Server (API/APP): 6 WEEKS
Client: 6 WEEKS
DB: 2 WEEKS
Total: 14 WEEKS
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Development Plan
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Sync Manager
BizzyDesk Patentable Synchronization manager responsible for
almost real-time coordination for different remote meeting
members. This manager features different types of content
tracking modes including: read, view & drag for flexible
manipulation of content types in efficient way never seen
before. This manager uses sophisticated time slot queues which
effectively neutralize and overcome bandwidth and latency
issues, also features history capabilities for new joining
members, serving its clients due to their permissions and
determined roles.
Category: Core
Stage: 1
Server (API/APP): 3 WEEKS
Client: 2 WEEKS
DB: 1 WEEKS
Total: 6 WEEKS
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Clipboard Services
Clipboard Services provide the representative an access point to
its private repository of documents and media files with ease
and intuitive GUI. Existing library files can be accessed instantly
anywhere in any time, new files can be uploaded by any
permitted member in any given time with in the meeting itself,
reviewed or manipulated by the reps and finally shared with
others in convenient way, similar to working with personal
folders on PC environment (for instance: dragging files into
display container). Clipboard provides a cool feature called
"feeds" which organizes different types of files with common
purpose for efficient meeting streamline.
Category: Core
Stage: 1
Server (API/APP): 2 WEEKS
Client: 2 WEEKS
DB: 2 WEEKS
Total: 6 WEEKS
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Development Plan
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Auth/Login/Tickets Services
BizzyDesk provides a secure platform with granular permission
model related to organization worker/departmental hierarchy.
BizzyDesk authenticate its users and subsequently provides
roles and capabilities due to determined administration
configurable databases. BizzyDesk designed in mind to provide
its client a robust framework which acknowledges the different
activities and functions preformed by operators, business
managers and IT administrators for optimal usage of this unique
platform.
Category: Core
Stage: 1
Server (API/APP): 2 WEEKS
Client: 2 WEEKS
DB: 1 WEEKS
Total: 5 WEEKS
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Multi Rooms Subsystem
BizzyDesk introduces multi session working model similar to sophisticated and
modern call centers which helps the business's online staff to address several
concurrent sessions at the same time, while leveraging the business
responsiveness and quality of service (QOS). BizzyDesk "per operator
communication centers" methodology provides effective way for every operator
to manage some meetings by himself entirely, or invite colleagues (other reps
or associate partners) to host/lead some other specific meetings. BizzyDesk
Multi Rooms Subsystem provides the means to handle successful client
encounters responding to incoming online leads instantly while minimizing
overheads related to meeting schedules which is a key factor for chasing away
potential clients on the Web.
Category: Core
Stage: 1
Server (API/APP): 2 WEEKS
Client: 1.5 WEEKS
DB: 0.5 WEEKS
Total: 4 WEEKS
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Whiteboard Activities
BizzyDesk provides the presenter and/or meeting participants
Setup box of collaboration visual tools annotation, draw and
markers in simple & useful whiteboard, providing a better way
to share information among participants.
Category: Core
Stage: 1
Server (API/APP): 2 WEEKS
Client: 2 WEEKS
DB: 1 WEEKS
Total: 5 WEEKS
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Development Plan
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Video Component
BizzyDesk provides a useful feature to share media files among
participants. Using the sync capabilities introduced by
BizzyDesk platform, videos movies can be played, paused and
stopped on all remote desktops at the same fraction of time
with a single operator click.
Category: Video
Stage: 1
Server (API/APP): 1.5 WEEKS
Client: 1.5 WEEKS
DB: NONE
Total: 3 WEEKS
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Camera & Video Conferencing
BizzyDesk provides multi video conferencing as one of its prime
communication forms. the camera component utilizes an
advance webcam configuration like: frames, volume,
microphone gain, connection type and many more. Video
conferencing will be leveraged using detection of flash 10 with
its P2P abilities and the new sound codec which will reduce
bandwidth taken from server side and will increase quality of
service with clients satisfaction.
Category: Video
Stage: 1
Server (API/APP): 1 WEEKS
Client: 2 WEEKS
DB: NONE
Total: 3 WEEKS
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Invite to Meeting
BizzyDesk is a robust and open conferencing platform which
easily handles multi meetings with multi participants per
each meeting. With a single click a reps can invite other
operators and/or clients into existing meeting using message
send by email, instant messaging or internal BizzyDesk
notification system (for operators).
Category: Core
Stage: 1
Server (API/APP): 1 WEEKS
Client: 2 WEEKS
DB: NONE
Total: 3 WEEKS
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Architecture & technologies
BizzyDesk's design architecture will be based on several modern technologies blended all together such as: Adobe FMS3 for streaming videos,
A/V conferencing and controlling real-time synchronization using fast RTMP protocol with efficient binary object serialization. FMS servers will
be extended to support network of servers holding mass sessions, while distributing burden using Adobe known "edge" technologies. Post
Processing/Application servers will be developed using Java based servers and will be responsible for querying, accessing and indexing user
data and content. Open data storage will be used to hold terabytes of organization documents and media files with managed redundancy and
high availability capabilities. Client side will be developed using flash pure AS3 embedded into html pages. BizzyDesk functionality wrapped
into small flash applications will be running as one of the following patterns: a stand alone process running embedded within regular web
pages or as dynamic on-the-fly module loaded from the main call center application, step ahead revolution with how flash applications
developed and distributed currently, this new architecture is resulting with minimal loading time, quick response time, also designed to use
smart cache manipulation for smoother UI experience. BizzyDesk will reassure high availably using periodically overall system performance
tuning.
Category: Core
Stage: 1
Server (API/APP): 6 WEEKS
Client: NONE
DB: 2 WEEKS
Total: 8 WEEKS
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Library Management
BizzyDesk will provide powerful library management
functionalities such as: files upload, document and media
convert into flash objects, store, index with free text search and
quick access and many more. Library module will be the main
organization repository including important paper work such as
contracts, purchase orders, catalogs, presentations, pictures
and movies for sharing with clients on a daily basis. Library
database will be used to share files between operators due to
their permissions and set of rules and classifications. BizzyDesk
design to support popular formats like: MSOffice family, Acrobat
PDF, range of popular media files and movies, all converted into
displayed and shared flash objects.
Category: Admin
Stage: 1
Server (API/APP): 3 WEEKS
Client: 3 WEEKS
DB: 2 WEEKS
Total: 8 WEEKS
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Business Management
BizzyDesk manages its business units such as declaring objects like
operators, departments, permissions etc and their relationship. The
module helps organizations to declare their hierarchical employee tree
and every operational aspect which belong to the meeting suck as:
filling pre-meeting forms, selecting Web pages to track audience and
generating html tags for page injection resulted in activating meeting
banners for online visitors on the business website. A great focus will
be held towards providing a flexible yet intuitive customization and
branding of look and feel such visitor popup messenger, customizable
chat button, start chat form fields, system messages customization,
resulting in businesses installs and operates BizzyDesk platform in a
matter of minutes with full satisfaction.
Category: Admin
Stage: 1
Server (API/APP): 3 WEEKS
Client: 2 WEEKS
DB: 1 WEEKS
Total: 6 WEEKS
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Real-Time Website Visitor Monitoring
View visitor's IP address, host name, country, browser type,
pages visited, referrer address, View geographic distribution
of consumer current website visitors and Navigation History
and other information for better define marketing strategies
(push vs. pull).
Category: Admin
Stage: 1
Server (API/APP): 3 WEEKS
Client: NONE
DB: NONE
Total: 3 WEEKS
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Meeting Request (push/pull)
BizzyDesk provides business to invite online visitors on their
website to meet a representative in real-time using one of the
following ways:
a. PULL – the online visitor click on “meet me” active banner
generated using BizzyDesk tags system.
b. PUSH – representative fires a notification window with a
request displayed specifically to certain online user visiting
one of the business’s web pages.
BizzyDesk will provide Both “meet me” active banner and push
request notification a flexible yet intuitive customization of
branding+ look and feel.
Category: Admin
Stage: 1
Server (API/APP): 1 WEEKS
Client: 1 WEEKS
DB: 1 WEEKS
Total: 3 WEEKS
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Publish Documents & Digital Signing
BizzyDesk handles publishing of original documents and fields
based documents to email, printer or as download link. BizzyDesk
publish module will provide also electronic digital signing for
organization who would like another layer of security.
Category: Core
Stage: 1
Server (API/APP): 1 WEEKS
Client: 5 WEEKS
DB: 1 WEEKS
Total: 7 WEEKS
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Fields Editor
Service of converting “still” documents (can not be modified
online) to “live” form digital documents by creating layers on
top of the original one. In the conversion process, the document
"still stamped" input elements will be analyzed and converted
into collaborative input fields resulted in convenient form filling
doc having field validation like any standard Web Page form.
Category: edit
Stage: 1
Server (API/APP): 3 WEEKS
Client: 1 WEEKS
DB: 1 WEEKS
Total: 5 WEEKS
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Development Plan
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XMPP/Jabber/IM Gateway
BizzyDesk is going to support multiple instant massaging
networks, including MSN, YAHOO & ICQ/AOL using special Jabber
installment gateway.
This module will leverage the business working environment by
offering operators to communicate with their collogue/customers
via popular messengers.
Category: VOIP
Stage: 2
Server (API/APP): 1 WEEKS
Client: 3 WEEKS
DB: 1 WEEKS
Total: 5 WEEKS
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Event Notifier
BizzyDesk will provide an useful utility for operators track new
massages at other meetings without leaving a current meeting.
Also as a tool to switch to other meetings on demand.
Category: Core
Stage: 2
Server (API/APP): 2 WEEKS
Client: NONE
DB: NONE
Total: 2 WEEKS
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