blind men, elephants, tool integration and …
TRANSCRIPT
1 | 08/10/2020 |
WHAT’S NEXT?
Solution Consultant
2020-10-08
Martin E. Brüggemann, M.A.
Brüggemann – ModernRE2020 - Visualization
BLIND MEN, ELEPHANTS,
TOOL INTEGRATION
AND
VISUALIZATION.
2 | 08/10/2020 |
KEY TAKEAWAY FOR YOU.
• TL;DR
• It’s not enough to visualize your data or integrate your tools
• You need actionable data
• I offer you ideas for a “next stage”
• Stay tuned!
Brüggemann – ModernRE2020 - Visualization
3 | 08/10/2020 |
• Solution Consultant forInformation ManagementSoftware
• Therefore™
• IRIS Xtract
• Information Dynamics
• Scaling Agile Methods
• Sociocracy and Adaptive Leadership
HI, MY NAME IS…Martin E. Brüggemann Business Solution Consultant
Canon Austria My Topics
Brüggemann – ModernRE2020 - Visualization
4 | 08/10/2020 |
• Solution Consultant forInformation ManagementSoftware
• Therefore™
• IRIS Xtract
• Solution Consultant and Trainer for Jira, Confluence
• Solution Consultant and Trainer for Jama, Tasktop
• Scrum Master/Product Owner
• Agile Coach
• Project Analyst
• Project Management Director
• Technical Documentation Guy
HI, MY NAME IS…Martin E. Brüggemann Business Solution Consultant
RISE; Emarsys AG (<2017)
Canon Austria Software Quality Lab (<2020)
Brüggemann – ModernRE2020 - Visualization
5 | 08/10/2020 |
01
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CONTENTSIntro. Meaning of this talk’s title.
We were blind - Databases.
Visualization.
Integration.
Combining integration and visualization.
What’s next? Outlook.
Brüggemann – ModernRE2020 - Visualization
6 | 08/10/2020 |
MEANING OF THIS TALK‘S TITLE.
“Let us inspect and know it by touch, of which we are capable”.
1. Hand on the trunk, “It is like a giant snake”
2. Hand on the ear, “a kind of fan”
3. Hand on leg, “like a tree-trunk”
4. Hand on side, “a wall”
5. Hand on tail, “a rope”
6. Hand on tusk, “like a spear”
Brüggemann – ModernRE2020 - Visualization
7 | 08/10/2020 |
RISKING LOCAL OPTIMA…
We all have a tendency to claiming to know the truth, based on a usually very limited, subjective experience.
• Within our limited perception…
• …without sufficient context…
• …we forget that other limited, subjective experiences may be equally true.
Brüggemann – ModernRE2020 - Visualization
8 | 08/10/2020 |
WE WERE BLIND - DATABASES.
• Data, not information(~lacking context)
• Very good at reporting what hasbeen…
• …what is…
• Poor at telling you what will be
Brüggemann – ModernRE2020 - Visualization
9 | 08/10/2020 |
VISUALIZATION.
• Great at showing trends, quickly intelligible
• Data becomes information
• Decision-making support
Risk:
• Visualizing the wrong thing
• Dashboard information mightlack context
Examples
• Nagios
• Kibana
• Tasktop Viz
Brüggemann – ModernRE2020 - Visualization
10 | 08/10/2020 |
INTEGRATION – MAKING DATA FLOW.
• Integrate tools to avoid local optima
• The goal:
Connect whole process chains and business data
• Examples
• Therefore™
• Tasktop Integration Hub
• Microsoft Teams with Webhooks
• Atomist
Brüggemann – ModernRE2020 - Visualization
11 | 08/10/2020 |
• Gives feedback, shows trends
• Data becomes information
• Adds more data sources
• Gives context
Visualization Integration
HAVING THE CAKE AND EATING IT.
Brüggemann – ModernRE2020 - Visualization
• No direct relation – it is either, or!
• Try “3 Ways of DevOps”
• Create, shorten and amplify feedback loops.
• Continued experimentation, to learn from mistakes.
12| 08/10/2020 |
IDEASRE
WHAT‘S NEXT?– from data to knowledge
Brüggemann – ModernRE2020 - Visualization
13 | 08/10/2020 |
FROM LOCAL OPTIMA TO SYSTEMIC OPTIMIZATION.
Let’s improve document quality by hiring another writer, does that affect customer support?
Does it affect the error rate if we had all phones, Slack and Skype muted?
Brüggemann – ModernRE2020 - Visualization
14 | 08/10/2020 |
FROM LOCAL OPTIMA TO SYSTEMIC OPTIMIZATION.
Let’s improve document quality by hiring another writer, does that affect customer support?
Does it affect the error rate if we had all phones, Slack and Skype muted?
• We don’t know, we just guess
• Just like the blind men in the fable
• Next step
• Use models and scenarios
• Combine visualization and integration
• Allow changes “inline”
Brüggemann – ModernRE2020 - Visualization
15 | 08/10/2020 |
FROM REPORTS TO MODELS AND SCENARIOS.
Brüggemann – ModernRE2020 - Visualization
16 | 08/10/2020 |
WHAT IS INFLUENCING MY SYSTEM?
Brüggemann – ModernRE2020 - Visualization
17 | 08/10/2020 |
ANNOTATIONS AND INLINE CHANGES.
Brüggemann – ModernRE2020 - Visualization
#1: Introducing
annotations.
Note in the appropriate
place what has been
changed where and
how.
#2: Allow inline
changes directly from
visualization.
Baselining/scenarios.
Use sliders to change
values directly inline
18 | 08/10/2020 |
USING TRIGGER TICKETS.
Brüggemann – ModernRE2020 - Visualization
#3: Using
trigger tickets.
Why leave
the interface?
19 | 08/10/2020 |
LARGER SYSTEMS, MORE DYNAMICS…
• Use system dynamics modeling software like Ventana Vensim
• Excel is also possible (…but takes longer to setup…)
Contact me to get you started!
Brüggemann – ModernRE2020 - Visualization
20 | 08/10/2020 |
KEY TAKEAWAY FOR YOU.
• TL;DR
• It’s not enough to visualize your data or integrate your tools
• You need actionable data
• I offered you ideas for a “next stage”
Brüggemann – ModernRE2020 - Visualization
21 | 08/10/2020 |
THANK YOU
Brüggemann – ModernRE2020 - Visualization
Questions? Feedback?