board and committee governance solutions - hftp · 2018. 6. 19. · 6/19/2018 10 board ‐to...
TRANSCRIPT
6/19/2018
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Club Board and Committee Governance Solutions
Reinforcing a Structured Approach
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“Culture” in private clubs is governance.
“Culture eats strategy for breakfast.”
Peter Drucker
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Overview of Today’s Discussion
• Introductions• Trends in Private Club Governance• Club Governance Model Evolution
• Board – to ‐ Committee Solutions
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Introduction – Global Golf Advisors
Global Golf Advisors:
• Established in 1992 as KPMG Golf Industry Practice
• Expert in Private Club Strategy, Governance, and Finance
• Offices in Toronto (HQ), Phoenix, Dublin (IR), Sydney (AUS)
• Serving 3,000+ Clients Worldwide
• 60% to 65% of Top Private Clubs
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Introduction – Henry DeLozier
• Joined GGA as Principal in 2008
• Vice President – Golf, Pulte Homes (nine years)
• Current Chairman of Board, Audubon International
• Past President – Board of Directors, National Golf Course
Owners Association (NGCOA)
Presenter Background
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Evolving Trends in Private Club Governance
Club governance is changing for servant leaders along the lines
of your training in corporate governance.
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Business‐like Focus
• Four Pillars of Responsibility• Confidentiality Commitments
• Conflict of Interest Statements
• Board Self‐Evaluation• Consent Agenda
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Four Pillars of Focusfor Club Boards
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• Governance
• Strategy
• Finance
• Leadership
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Board Room Changes
• Longer Terms for Club Presidents and Board Members
• Average Committee Count = 9.2 Members
• Committee Counts Trending Downward
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Changing Board Committees
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• Charter for Desired Outcomes
• Limit Terms of Service
• Require Written Reports
• Celebrate Servant Leadership
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Club Governance Model Evolution
Describing how club committees function now and into the future.
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2018 Club Governance Model
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Authority
Accountability
Bylaws
Board Policies Manual
Operating Procedures
Members
Board
GM/COO
Staff Staff Staff
Board Committees
Operations Committees
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2018 Club Governance Model
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Authority
Accountability
Bylaws
Board Policies Manual
Operating Procedures
Members
Board
GM/COO
Staff Staff Staff
Board Committees
Operations Committees
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2018 Club Governance Model
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2
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Authority
Accountability
Bylaws
Board Policies Manual
Operating Procedures
Members
Board
GM/COO
Staff Staff Staff
Board Committees
Operations Committees
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2018 Club Governance Model
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2
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Authority
Accountability
Bylaws
Board Policies Manual
Operating Procedures
Members
Board
GM/COO
Staff Staff Staff
Board Committees
Operations Committees
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2018 Club Governance Model
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2
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Authority
Accountability
Bylaws
Board Policies Manual
Operating Procedures
Members
Board
GM/COO
Staff Staff Staff
Board Committees
Operations Committees
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Examples of Club Committee Types
Board Committees
• Executive Committee
• Audit
• Finance
• Governance / Disciplinary
• Nominating
Operating Committees
• Greens / Grounds
• House
• Social
• Food / Beverage
• Tennis
• Marina
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To where will this trend lead?
How does the alignment of authority and accountability function in your club?
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Board ‐ to ‐ Committee Solutions
One example of solutions that converge data, information, and governance for private clubs.
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Track and monitor, consistency is crucial.
Key Intelligence Components
GOVERNANCE
IMAGE
Performance and trust in board• Self‐assessment• Member feedback
Compliance with rules and regulations• Instances of member disciplinary action• Member payment delinquencies and
suspensions
Compliance with laws and regulations• Instances of non‐compliance (workplace
safety, annual audit results, etc.)• Emerging issues and trends that may impact
your club
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Defining Business Intelligence
Business Intelligence and Analytics
A CONTINUUM
Descriptive Diagnostic Predictive Prescriptive
Business Intelligence Analytics
History Future
What happened? Why? What could happen? What do we do?
Current Landscape
Descriptive Diagnostic Predictive Prescriptive
Business Intelligence Analytics
History Future
Business Intelligence is a relatively immature practice in clubs
CLUBS
Don’t let the concept of a continuum fool you, even the first few categories can be challenging to execute efficiently and effectively.
