Board UpdateSteve Lovelace

September 22, 2011

So, what have we been doing the first/last 90 days?

SCCA is Relocating

Negotiated Lease within $50 of existing lease

New Address:2711 Middleburg Drive, Suite 313AColumbia, SC 29204

Move- Early to Mid October

Open House Event TBD

Finance System OverhaulElectronic Bill Pay Fully Integrated

(Improved turnaround times & tracking)Electronic - Invoice ProcessingElectronic Approval ProcessDHEC Checks Deposited ElectronicallyImplemented Robust Tracking System

(generate reports/monitor all activities)Replacing “petty cash” with corporate card

for incidental purchasesEvaluating State Sales Tax ExemptionTracking In-Kind Donations

Cancer Plan Available via web (October 2011)Working with Kathleen Cartmell on define ongoing

evaluation process and routine data collection> Patient and Survivor Support Survey (Data collection via ACOS)Cancer Plan Ownership/Buy-in Visit all ACOS Hospitals (17), Request Meeting with

Cancer Committee Leadership, Presentation/Overview of Plan, Show impact of plan on funding and grants, seek reporting of activities to include in plan, publish activities and new additions often.

Fill In the Gaps (Project Submittal Process) Database Tool for Tracking and Monitoring

New Website LaunchOctober 2011

• Linked to major volunteer networks

• Five formal positions launched: Network Communications Special Events Coordinator Volunteer Program Manager Grant Writer Administrative Assistant

• Formal Application and Interview Process (Background Checks)

• Ability to track activity (Views/Referrals)• Volunteer have ability to track hours, miles, etc.• Targeted Listings by Zip codeSuccess

New Volunteer added in Greenville ( Special Events Coordinator)

Finalizing Candidates for Network Communications Interviewed Two Volunteer Manager Applicants

Launched Formal Volunteer Program

Listing Status Update Referrals/Views

Grant Writer Active 09/15/11 0 / 50 Open

Administrative Assistant - Volunteer South Carolina Cancer Alliance

Active 08/26/11 0 / 63 Open

Network Communications Volunteer

Active 08/26/11 1 / 60 Three Applicants (2 Phone)

Special Events Coordinator Active 07/25/11 2 / 64 One Active Volunteer

Volunteer Program Manager

Active 06/06/11 2 / 71 Continued Search

Dashboard Reporting

Launch New Membership Database

Cleaned Up and Transferred Database• Capturing Updated Information

Membership Management •Online membership applications •Member directory •Automated membership renewals Website Software •Easy website builder •Online communities •Secure access for editing Event Registration •Event management •Online payments Online Fundraising •Online donation management •Donation gauge for your website

Dashboard Reporting

Total Members 1448 New in last week 8

Google for Nonprofits programApplication was approved

Free Benefits Include:Free Ad Words advertising to promote your website on Google

through keyword targeting. YouTube for Nonprofits-Premium branding capabilities on YouTube

channels, increased uploading capacity, the ability to select custom thumbnail images, and Call-to-action overlay on your videos.

Free licensing for Google Earth Pro, Google Sketch Up Pro and Maps API Premier.

Free version of Google Apps for Nonprofits (Email, Calendar, Document Share, Tasking)

Google Checkout (similar to PayPal) Nonprofits newsletter with promoting best practicesAccess to Nonprofits online resources center and IT supportAccess to online training material targeted towards nonprofits

Member Segmentation- Communication and Engagement

“ditch the scattergun approach to communication” Allows for building stronger relationships with more

relevant messages Ability to split list and test different subject lines,

layouts or content Track geographic location, engagement activity and

more Resend messages to subscribers who did not open or

click original messaging Custom opt-in forms that allow collection of names,

emails and more Identify people visiting website, Facebook page or blogs. Measure effectiveness of all communication channels

Application Approved - Non Profit Program (10,000 per month)

Recent Legislative ActivityWorking with Ted to increase SCCA visibilityWorking with Nancy of Legislative PrioritiesOral Chemotherapy Initiative Palmetto Health (Legislative Day) Via Debbie

Seal

Annual Meeting

October 14th Contracted with Columbia Convention CenterAgenda Limited Resources (no planning groups or

committees)

Posting of OSHA (Occupational Safety and Health) and the Labor Law Abstract (Payment of Wages, Child Labor, Right-to-Work).

Formal Job Descriptions ADA Compliance (new location)Employee HandbookFormal Volunteer Interview Process Record Management (Electronic)Document Control

Legal Issues Being Addressed

Other Activities

Joined the National Association of Chronic Disease Directors

Ratings with - Charity Navigator and Guide Star Attended the Comprehensive Cancer Coalitions

Workshop in Chicago (Peggy Baxter)Proactively identifying partners that will drive

brand by associationIncreasing SCCA Visibility (Getting out into the

network-being visible) On-boarded a new Grad Student (Katharine)

WorkgroupsHighly Effective/Engaged Colorectal Prostate

Re-engaging/Evaluating Breast and Cervical (Heather Brandt)Patient Care/Survivorship (Peggy Hegedus)Genetics (Ellen Kolander from Roper)

Membership EngagementDevelop Communication & Engagement PlanTargeted/Segmented ApproachDefine “Engaged Member”Define Member (Individual)Define Partner (Organization or Group)Define Association Dues (Focus on

organizations 1st)

Road BlocksLimited Staffing ResourcesLimited SCCA visibility Recent IT issuesAbility to prioritize/focusInfrastructure overhaul (office, IT, staff,

policy-procedures, billing, contracts, partnerships)

Greatest Area of NeedClarify roles of committees, recruit participants

and define expectationsEstablish clear and achievable goals and objectivesDefine reporting metrics and reporting timelinesEnsure activities align with cancer plan Ensure alignment with DCD/DHECPrepare for new board (Training, Policies,

Procedures)Define meeting & event dates (minimum 18

months out)Keep in mind, we don’t know what we don’t

know…