bob boyd & chris dorrington- the journey to servant leadership
TRANSCRIPT
the journey to
servant leadership
The servant-leader is servant first... It begins with the natural feeling that one wants to serve, to serve first.
today’soutcomes
No mountain is unclimbable
Tools for analysing team dysfunctions
Tips for removing hard to see obstacles
Taking advantage of bad situations
How to create a team of leaders
what we aretalking about
Manager Vs Servant Leader
Manager as Servant Leader
initiatingevents
First scrum project2008-2009
All teams now scrum2010
Productivity boost.
300%
Ten teams2015
initiatingevents
Why the need for change ?
team leaderchange scrum master team lead
0% 20% 80%
developer
BEFORE
15% 5%80%GOAL
resultson the change
1 full time scrum master
1 full time team lead
8 team lead / developer
I’m very good as Team Lead, why on earth should I change?
theopinion
Chris
Power
TIME
PERF
ORM
ANCE
Great achievement.
the offerto help
“You’re welcome to join us, we have a spare seat…”
bob’soffer
“Don’t know”
Chris
“Don’t know, we have Chris”
Team members
“What do you want from me?”
Bob
what holdsthe team back
Product Owner
PO’s stories Little or no customer contact
Noisy neighbours in the officeManagement borrowing people from team
Lacking quality checklist, No refactoring
Don’t knowNew people joining team
firsttwo weeks
Chris was either Scrum Master or Dev or TL not all three
he didn’t want the job.
what’s the path to better team?
Servant Leadership
servant leader attributes
Chris picked ‘empowerment’
ListeningTeaching
StewardshipAppreciation of others
Visibility
Vision
Communication Honesty and Integrity
ServiceEmpowerment
stepsto empower
Don’t make the decisions…
…But ensure the decisions are being made
Ask “what do you think?”
cause andeffect
causeand effect
Subtle things that empowering the team will change
Big pictures are made of many small things
brokenbuilds
This was a problem.
“It’s not a problem”
Chris
team tea (and cake)
help them solve their own problems
listen to their tech speak
standupdissection
the positions of power
command & control
the result?
TIME
PERF
ORM
ANCE
Great leadership.
today’soutcomes
No mountain is unclimbable
Tools for analysing team dysfunctions
Tips for removing hard to see obstacles
Taking advantage of bad situations
How to create a team of leaders
Intent basedleadership
Thanks for listening!
The servant-leader is servant first... It begins with the natural feeling that one wants to serve, to serve first.