bpccom601
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Slide deck from the European SharePoint Best Practices Conference 2011TRANSCRIPT
BEST PRACTICES CONFERENCE SHAREPOINT
Clarity. Direction. Confidence.
PUTTING YOU AT THE CENTRE OF TESCO
Wes Hackett
COM601
BEST PRACTICES CONFERENCE SHAREPOINT
About Wes Hackett
Solutions Architect at Content and Code
Blog: http://weshackett.com
Twitter: @weshackett
CKS:Dev team member http://cksdev.codeplex.com
BEST PRACTICES CONFERENCE SHAREPOINT
What we’ll cover
Introduction to Tesco
What Tesco people asked for
How we used SharePoint to put the user at the centre of Tesco
What the future holds
BEST PRACTICES CONFERENCE SHAREPOINT
BEST PRACTICES CONFERENCE SHAREPOINT
Vision
In their personal lives, people are working together and sharing information in radically different ways using the Internet. Social networking websites such as Facebook, YouTube and Twitter, collaborative knowledge websites such as Wikipedia, and interactive communications such as Skype and MSN Messenger, are giving people very engaging ways to share experiences, communicate better and learn faster.
We have an opportunity to do give our staff the same tools and experiences, to help them do their jobs better and help them feel connected to the wider Tesco community.
BEST PRACTICES CONFERENCE SHAREPOINT
What are people using?
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HUBBringing it all together to build the Hub
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Solution
• Traditional company hierarchy?
• Corporate news focused homepage?
• Locked down homepage?
• With SharePoint we have the building blocks…. We just need to change the way we use them
• There is no homepage… the MySite is the homepage so everyone's is different
BEST PRACTICES CONFERENCE SHAREPOINT
My Site Teamsites
Community Sites
Corporate Sites
Extranet/Internet
My Profile
me everyone
Search, Instant Messaging, Desktop Sharing, Desktop Web/Video Conferencing
Pay & Benefits
Tesco Academy
My Sites - A homepage that is tailored to my individual needsthink iGoogle for Tesco.
My Profile - viewable by all, that will help others connect to me. Think Facebook or LinkedIn for Tesco.
Teamsites - websites that provide a workspace for a team to collaborate, share knowledge and make better decisions.
Think of docshare, Wikipedia, YouTube and Forums all rolled into one place that is specific to your team.
Community websites - a collaborative workspace for people within a certain discipline, with shared skills or interests. Helping
to improve knowledge, best practice and drive innovation
corporate website - that provides Tesco-wide news and information, with newsfeeds, videos, executive interviews and
interactive content that keeps me engaged.
Extranet & Internet - access the websites and tools seamlessly without additional user-ids and passwords
All sewn together with search, instant messaging, desktop sharing, conferencing facilities and more...
BEST PRACTICES CONFERENCE SHAREPOINT
Making the MySite your homepage
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Activity Feed Profile Events
Job title change
New colleague
Status message
Interests update
Skills update
Ask me about update
Birthday
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Tagging
Rating
Activity Feed Social Events
Note board post
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Adding Enterprise Content
SP2010 is about content, docs, wikis, discussions…By default none of this appears in the activity feeds
We extended the feed to include the ECM typesThey add the business related value
Show the user what is going on in the organisation
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Enterprise Content
Announcement
Discussion
Discussion reply
Wiki or Enterprise Wiki page
Blog post
Blog comment
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Enterprise Content Media
Picture or Image
Audio
Video
BEST PRACTICES CONFERENCE SHAREPOINT
Ok more data?
So with social tags, profile and ECM content was the feed engaging?
No… not really
Extend the visual elements to be more engagingBring items to life
Give them functionality
Maintain the OOB function
BEST PRACTICES CONFERENCE SHAREPOINT
Super User Interface
New colleagueNew colleague
DiscussionDiscussion
Discussion replyDiscussion reply
Wiki or Enterprise Wiki page
Wiki or Enterprise Wiki page
Announcement
Announcement
BEST PRACTICES CONFERENCE SHAREPOINT
Super User Interface
Blog post
Blog post
Blog comment
Blog comment
Picture or Image
Picture or Image
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Super User Interface
Audio
Audio
Video
Video
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Homepage
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Homepage continued
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Performance at scale
Gathering at scaleFirst iteration was queried by site collection
Too slow
Second iteration Change log based
Security trimmingComplexity
Performance
ConfigurationConfigure each gathering per location
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When being colleagues isn’t enough
SharePoint activity is only colleague based by default
What happens when you think a team produce some great content?
Follow them all?
What happens if a new person joins the team and you don’t realise?
Or a person creates too many things not from that team in their other roles?
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By site By list
Subscriptions
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Subscriptions
Told why you’re seeing an item
You can unsubscribe from the menu
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Personal profile
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My Teams
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Site directory
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Checkout
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Challenges
Cultural challengesOpen readership
Non doc centric
Not a file share
Open yet secure
Adoption for those not using social sites on web
Technical at scaleOOB SharePoint
Person centric architecture
Custom development
Social features and ECM
IT stuff like Database quotas, backups, etc.
BEST PRACTICES CONFERENCE SHAREPOINT
Future plansTwitter integration
Integrated video with Cisco Media Experience Engine
FAST for SharePoint to improve the search capability
Business portals, surfacing various LOB
External supplier/partner collaboration
New activity feed features such as likes and comments
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Summary
Person centric solution
Focus on improving the end user’s workloadBringing them information of relevance from across Tesco
Building connections between people and teams
Opening up information sharing
Allowing full customisation means a user decides what is important to them
BEST PRACTICES CONFERENCE SHAREPOINT
Clarity. Direction. Confidence.
THANK YOU FOR ATTENDING
Questions?
BEST PRACTICES CONFERENCE SHAREPOINT
Clarity. Direction. Confidence.
COM601