bpm performance manager express for netapp filers v4.0€¦ · · 2014-06-11adding bmc...
TRANSCRIPT
User Documentation June 2014
BMC Performance ManagerExpress for NetApp Filers
Version 4.0.01
Contacting BMC SoftwareYou can access the BMC Software Web site at http://www.bmc.com. From this Web site, you can obtaininformation about the company, its products, corporate offices, special events, and career opportunities.
United States and Canada
Address BMC Software, Inc.2101 CityWest Blvd. Houston TX 77042-2827
Telephone 1 (713) 918 8800 or 1 (800) 841 2031 (Toll Free)
Copyright 2006 BMC Software, Inc. or licensors, as an unpublished work. All rights reserved.
BMC Software, the BMC Software logos, and all other BMC Software product or service names areregistered trademarks or trademarks of BMC Software, Inc.
All other trademarks belong to their respective companies.
BMC Software considers information included in this documentation to be proprietary and confidential.Your use of this information is subject to the terms and conditions of the applicable End User LicenseAgreement for the product and the proprietary and restricted rights notices included in thisdocumentation.
Restricted Rights Legend
U.S. Government Restricted Rights to Computer Software. UNPUBLISHED -- RIGHTS RESERVED UNDERTHE COPYRIGHT LAWS OF THE UNITED STATES. Use, duplication, or disclosure of any data andcomputer software by the U.S. Government is subject to restrictions, as applicable, set forth in FARSection 52.227-14, DFARS 252.227-7013, DFARS 252.227-7014, DFARS 252.227-7015, and DFARS252.227-7025, as amended from time to time. Contractor/Manufacturer is BMC Software, Inc., 2101CityWest Blvd., Houston, TX 77042-2827, USA. Any contract notices should be sent to this address.
2
Version 4.0.01
BMC Performance Manager Express for NetApp Filers
You can obtain technical support by using the Support page on the BMC Software Web site or bycontacting Customer Support by telephone or e-mail. To expedite your inquiry, please see "BeforeContacting BMC Software."
Support Web Site
You can obtain technical support from BMC Software 24 hours a day, 7 days a week at http://www.bmc.com/support_home. From this Web site, you can
Read overviews about support services and programs that BMC Software offers:
Find the most current information about BMC Software products
Search a database for problems similar to yours and possible solutions
Order or download product documentation
Report a problem or ask a question
Subscribe to receive e-mail notices when new product versions are released
Find worldwide BMC Software support center locations and contact information, including e-mailaddresses, fax numbers, and telephone numbers
Support by Telephone or E-mail
In the United States and Canada, if you need technical support and do not have access to the Web, call800 537 1813. Outside the United States and Canada, please contact your local support center forassistance. To find telephone and email contact information for the BMC Software support center thatservices your location, refer to the Contact Customer Support section of the Support page on the BMCSoftware Web site at http://www.bmc.com/support_home.
Before Contacting BMC Software
Before you contact BMC Software, have the following information available so that Customer Support canbegin working on your problem immediately:
Product information
product name
product version (release number)
license number and password (trial or permanent)
Operating system and environment information machine type operating system type, version, andservice pack or other maintenance level such as:
PUT or PTF
system hardware configuration
serial numbers
related software (database, application, and communication) including type, version, and service
pack or maintenance
level
Sequence of events leading to the problem
Commands and options that you used
Messages received (and the time and date that you received them)
product error messages
messages from the operating system, such as "file system full"
3
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
Table of Contents 4
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
Table of Contents...........................................................................................................................7Release Notes for v4.0.01
...........................................................................................................................8Overview
...........................................................................................................................9Supported Platforms
...........................................................................................................................9Minimum Requirements
...........................................................................................................................9The Product
...........................................................................................................................10Installation Guide
...........................................................................................................................11Installing BMC Performance Manager Express for NetApp Filers
...........................................................................................................................13Adding BMC Performance Manager Express for NetApp Filers to an Element Profile
...........................................................................................................................17Adding Application Classes to an Existing Element
...........................................................................................................................18Un-installing BPM Express NetApp Filers
...........................................................................................................................18Deleting Application Classes from an Element
...........................................................................................................................19Removing NetApp Filers Express from the Portal
...........................................................................................................................19Deleting Application Classes from an Element Profile
...........................................................................................................................19Integrating with BMC ProactiveNet Performance Management
...........................................................................................................................20Automatically Enabling the Application Classes
...........................................................................................................................21Creating and Importing an Adapter for a BMC Portal Solution
...........................................................................................................................28Managing Baselines and Key Performance Indicators
...........................................................................................................................29User Guide
...........................................................................................................................30Detecting High Processor Utilization
...........................................................................................................................32Ethernet/Fiber Port Traffic Report
...........................................................................................................................32Detecting Inode Shortages
...........................................................................................................................33Detecting Full File Systems
...........................................................................................................................34Reporting on the Aggregate Space Utilization
...........................................................................................................................36Inventorying Unused LUNs
...........................................................................................................................37Verifying the Activity Generated by a LUN
...........................................................................................................................38Setting Thresholds
...........................................................................................................................41Reporting
...........................................................................................................................42Enabling the Debug Mode
...........................................................................................................................42Disabling Volumes and LUNs Monitoring
...........................................................................................................................44Reference Guide
...........................................................................................................................44Aggregate
...........................................................................................................................46CIFS
Table of Contents 5
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
...........................................................................................................................47Cluster
...........................................................................................................................48Controller
...........................................................................................................................50Disk
...........................................................................................................................51Ethernet Port
...........................................................................................................................53Fan
...........................................................................................................................54FC Port
...........................................................................................................................56Filer
...........................................................................................................................57Host Adapter
...........................................................................................................................58iSCSI
...........................................................................................................................59iSCSI Port
...........................................................................................................................60LUN
...........................................................................................................................61NDMP
...........................................................................................................................62NFS
...........................................................................................................................63Node
...........................................................................................................................65NVRAM
...........................................................................................................................66Plex
...........................................................................................................................67Power Supply
...........................................................................................................................68Processor
...........................................................................................................................69Qtree
...........................................................................................................................7 0Shelf
...........................................................................................................................7 1SIS Volume
...........................................................................................................................7 2Snapmirror
...........................................................................................................................7 3Snapvault
...........................................................................................................................7 4Temperature
...........................................................................................................................7 5vFiler
...........................................................................................................................7 7Voltage
...........................................................................................................................7 8Volume
...........................................................................................................................83vServer
...........................................................................................................................84Special Note on Application Collection Status
...........................................................................................................................84Customer Support
BMC Performance Manager Express for NetApp Filers
7Release Notes for v4.0.01
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
Release Notes for v4.0.01
What's NewThe Port Count parameter has been added to the NetApp Cluster and the NetApp Filer classes toreport on the number of ports in these devices.
Fixed IssuesThe issue that lead to make the product stop operating has been fixed by modifying the methodused to discover plexes.
The NetApp client method 'selectInstances' could not manage non existing key IDs returned by theserver, preventing BPM Express NetApp Filers to perform the discovery of the related devices.
Discovery exceptions are now managed locally and traced in the product debug.
A value not returned by the NetApp API for traditional volumes caused the collect for these devicesto fail and triggered an alarm on the Application Collection Status.
8Release Notes for v4.0.01
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
Overview
BMC Performance Manager Express for NetApp Filers is an agent-less Performance Manager for theBMC Portal environment which monitors all your NetApp storage assets within a centralizedmanagement console. All the information concerning disk arrays, aggregates, controllers, LUNs, andports are directly displayed in your BMC Framework.
By monitoring all your NetApp storage devices within a centralized management console, you canrespond quickly to performance problems, easily determine capacity requirements, effectively plan fornetwork expansions or also keep an eye on the critical hardware components of NetApp Filers.
BMC Performance Manager Express for NetApp Filers discovers and monitors all the software aspects ofthe array (overall capacity, spare disks, data traffic, oversubscription, etc.), as well as the hardwareaspects of the NetApp disk array (disks, fans, temperature sensors, power supplies, etc.) within thePortal framework through a single solution.
The complete storage monitoring solution architecture is composed of the elements represented in theillustration below:
BMC Perform ance Manager Express for NetA pp Filers – A rchitecture
Being a Performance Manager specifically designed for BMC Portal, BMC Performance Manager Expressfor NetApp Filers uses the Portal’s web-based interface and features for installing, managing andmonitoring your infrastructure.
9Overview
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
For convenience, the product may be called NetApp Filers Express within the product documentation and online help.
Supported Platforms
BMC Performance Manager Express for NetApp Filers supports:
In 7-mode (traditional mode): All NetApp storage filers with Data ONTAP 7.3.1 or higher.
In C-mode (cluster mode): All NetApp storage filers with Data ONTAP 8.1 or higher.
BMC Proactive Performance Management and BMC ProactiveNet Central Monitoring Administration9.0.00 and higher.
Filers from other vendors that have an OEM agreement with NetApp are also supported.
Minimum Requirements
The computer on which you install BMC Performance Manager Express for NetApp Filers should alreadyhave:
1. BMC Performance Manager Portal version 2.5.00
2. Access to an RSM i.e. Remote Service Monitor
The RSM program must be installed on a Windows platform. This can either be same as the serverwhere the Portal is installed or, any other Windows computer on the network.
Once you install BMC Performance Manager Express for NetApp Filers, you can add as many elementsas you require in your monitoring environment.
The Product
The BMC Performance Manager Express NetApp Filerspackage
The file required for the installation of BMC Performance Manager Express NetApp Filers is:
BPM-Express-NetApp-Filers-<version>.par
The above-mentioned file is valid for installation on Windows, UNIX and Linux.
Please contact your BMC sales representative to purchase the license to use product. The product
10The Product
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
package is to be downloaded from the Sentry Software website on the BMC Performance ManagerExpress for NetApp Filers product page. A trial version is available for free from the Sentry Softwarewebsite.
How it Works
Once BMC Performance Manager Express for NetApp Filers is installed in your Portal environment:
1. To start up the monitoring, add its corresponding application class to an element or element profile.The BMC Performance Manager Express for NetApp Filers application classes are listed under theStorage category.
2. Fill in Properties and Credentials information and click Next.
3. Set the threshold parameters.
4. Click Finish to validate.
Portal Level
BMC Performance Manager Express for NetApp Filers is an agent-less solution designed specifically forBMC Portal. Therefore, it uses/shares/offers all the procedures, features and capabilities offered in thePortal, like Element Profile, Shared credentials, Adding/Editing/Deleting classes etc.
NetApp Filers Express Level
As described above, you need to enter certain information:
Collection interval
HTTP/HTTPS configuration details depending on the device mode.
Installation Guide
This chapter explains how to install and run BMC Performance Manager Express for NetApp Filers.
As BMC Performance Manager Express for NetApp Filers is a performance manager specificallydesigned for the BMC© Portal environment, it uses the Portal’s web-based interface and features forinstalling, managing and monitoring your Information Technology (IT) infrastructure. The full integrationwith BMC® Portal provides a single customizable entry point for data from multiple sources and a singleview that enables you to monitor the health and performance of your infrastructure.
11Installation Guide
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
Installing BMC Performance Manager for NetAppFilers
Owing to structural changes, an automatic migration from version 3.x.xx of BMC PerformanceManager Express for NetApp Filers is not possible. Users of version 3.x.xx should remove the PMfrom all elements and completely uninstall the PM before uploading and installing v4.0.00.
Uploading BMC Performance Manager Express forNetApp Filers to BMC Portal1. Place the BPM-Express-NetApp-Filers-<version>.par file in a known location on your file
system. Log in to the Portal with super-administrator credentials.
12Installation Guide
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
2. Click on Portal, then under Tasks click Performance Managers.
3. Click Upload and then click Browse to open a file selection dialog box.
4. Select BMC PM Express for NetApp Filers by Sentry Software <version> and click Open.
5. Click Upload. The Portal uploads the PAR file to the database, and BPM Express NetApp Filers nowappears as BMC Performance Manager Express for NetApp Filers by Sentry Software in the list ofPerformance Managers.
6. The word Published next to BMC Performance Manager Express for NetApp Filers in thePerformance Manager list indicates that the product is successfully installed. You are now ready tobegin using BMC Performance Manager Express for NetApp Filers.
7. In the Portal Configure tab, verify each monitored filers' properties and thresholds values to makesure all the necessary settings are properly configured.
13Installation Guide
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
Adding BMC Performance Manager Express forNetApp Filers to an Element Profile1. Log in to the Portal with normal user credentials
2. Click Configure tab > Element Profiles. The Available Profiles page appears. Select the Profile to
which you wish to add the Storage class, and then click Edit.
Selecting a Profile
14Installation Guide
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
3. The selected Element Profile’s Properties page appears. Go to Application Classes > Add.
A dding A pplication Classes
4. The Element Profile Properties – Add Application Classes page appears. Choose Storage fromthe Select Category drop-down list.
Selecting the Storage A pplicable Class
15Installation Guide
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
5. When selecting the category Storage from the drop-down list, all the different NetApp applicationclasses will be displayed.
6. Select the application class applicable to your system and click Next.
7. On the Properties and Credentials page, enter the information required for monitoring NetAppFilers:
Information required to monitor Windows sy stems
Input Properties Description
Collection interval Select the polling interval from the drop-down list. Default: 5. Unit: Minutes.
Credentials Enter the username and password used to connect to the NetApp device.
Hostname Enter the hostname or IP address of the NetApp device to be monitored.
Partner Hostname Enter the hostname or IP address of the partner NetApp device to be monitored.
Port Enter the port number to connect to the NetApp device (default: 443).
Transport Protocol Select between HTTP or HTTPS transport protocols that will be used for connectingto the NetApp Device.
Mode Select the NetApp Device Mode. (7-Mode or Cluster-Mode)
Disable Volumes Monitoring Select "Yes" to disable the volume class.
Disable LUNs Monitoring Select "Yes" to disable the LUN class.
Debug Mode "Yes" enables the debug mode while "No" disables it. The debug output is stored in afile on the RSM server. The debug file is located at "%RSM_HOME%/RSM(xx)/SEN_NetApp/sen_netapp_debug_hostname.log".
Missing Device Detection By default, the missing device(s) will be detected and monitored. Setting the optionto No will deactivate the detection and the monitoring of the missing device(s).
16Installation Guide
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
8. After entering the element properties and credentials, you arrive at the final step for adding the BMC Performance Manager Express for NetApp Filers application class: Thresholds, Properties andCredentials.
9. Thresholds are automatically set by BMC Performance Manager Express for NetApp Filers. It isrecommended to keep the default thresholds (or see the Thresholds section). Click Finish.
10. Click Done to save the changes made. The BMC Performance Manager Express for NetApp Filersapplication class is now added to all the elements in the selected Element Profile.
Elem ent Profile Properties
17Installation Guide
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
Adding Application Classes to an ExistingElement1. In the Configure tab: Click the Element to which you wish to add the NetApp Filers solution and the
Element Properties page appears. Scroll down to Application Classes > Add. Make sure that theelement's platform is defined as <Storage>.
A dding an A pplication Class
2. On the Properties – <Element> – Add Application Classes page > Select Category >Storage.
3. In the available Application Class list, select the application class applicable to the element and click Next.
A pplication Class Properties
18Installation Guide
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
4. The Properties and Credentials page appears asking for the information required for monitoringNetApp Filers. Enter the required information.
5. Thresholds are automatically set by BMC Performance Manager Express for NetApp Filers. It isrecommended that you leave the default thresholds as they are. Click Finish. Details on how tomodify thresholds are given in the User Guide.
You can now return to the Status tab to view the monitoring of the element by BMC PerformanceManager Express for NetApp Filers.
Un-installing BMC PerformanceManager Express for NetApp FilersThe procedure is the same as for any other Performance Manager on the Portal:
1. Delete all BMC Performance Manager Express for NetApp Filers application classes from allelements
2. Remove BMC Performance Manager Express for NetApp Filers from the Performance Manager listof the Portal.
The BMC Performance Manager Express for NetApp Filers cannot be un-installed unless all itsapplication classes are removed from each element.
Deleting Application Classes from an ElementAn application class can be deleted from an element in two ways, just as it could be added through tworoutes: through Elements or through Element Profile.
If the element was created directly through Elements:
1. Click in the Configure tab > Properties > click on the element.
2. In the Application classes section > click Delete.
3. The Available Application Classes for Removal page appears.
4. Select the NetApp Filers Express application classes and click Next. It is possible to select morethan one at a time.
5. A Changes Saved message appears, confirming that the deletion has been done.
Repeat this procedure on all elements to which NetApp Filers Express application classes are added.
19Un-installing BMC Performance Manager Expressfor NetApp Filers
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
Removing NetApp Filers Express from the PortalTo un-install or remove NetApp Filers Express from the Portal, you follow the same steps as for any PMon the Portal.
1. Log in with super-administrator credentials and click on Portal > Performance Managers.
2. Ensure the Performance Managers list shows “0” Elements next to the name: BMC PM Express forNetApp Filers by Sentry Software.
3. Select BMC PM Express for NetApp Filers by Sentry Software and click Delete.
4. Confirm deletion of the selected Performance Manager by clicking on Delete.
5. A message displaying successful deletion appears.
The BMC PM Express for NetApp Filers by Sentry Software is then completely removed from your BMCPortal environment.
Deleting Application Classes from an ElementProfileAn application class can be deleted from an element in two ways, just as it could be added through tworoutes: through Elements or through Element Profile.
If the Element Profile route was used, click on Configure tab > Element Profile > select Profile >Edit.
1. Once in the Element Profile Properties page, scroll down to the Application Classes sectionand click on Delete.
2. On the Available Application Classes for Removal page, select all the BMC Performance ManagerExpress for NetApp Filers classes (prefix Studio) and click Next.
3. Confirm the deletion of the selected classes by clicking on Delete.
4. A Changes Saved message pops up confirming the deletion of the application classes from thiselement profile.
The selected application classes will be deleted from all elements that were created using this element profile.
Integrating with BMC ProactiveNetPerformance ManagementOverview
To integrate a Performance Manager into BMC ProactiveNet, you need to first install and configure thesolution in BMC Portal, automatically enable the application classes and create a specific adapter. Anadapter for BMC Portal facilitates pulling of performance data from existing BMC Portal solutions intoBMC ProactiveNet. Using an Adapter, you can import BMC Portal application classes (provided in aPerformance Manager – PM) into BMC ProactiveNet. The Adapter periodically synchronizes the
20Integrating with BMC ProactiveNet PerformanceManagement
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
performance data collected by these application classes into BMC ProactiveNet.
A dapter for BMC PA TROL A rchitecture
Automatically Enabling the Application ClassesTo automatically enable application classes:
1. Uncompress the BPM-Express-for-NetApp-Filers-<version>-PM2BPPM.zip file
2. Copy all the BPM_SENTRYSOFTWARE_NETAPP_SOLUTIONSEN_NAP_MAIN xml files into:<BPPM install dir>\ProactiveNet\pw\pronto\systdata\adapter-defaults
3. Restart the BMC ProactiveNet server
You will then have to create and import an adapter for a BMC Portal PM
21Integrating with BMC ProactiveNet PerformanceManagement
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
Creating and Importing an Adapter for a BMCPortal Solution
Creating an Adapter for a BMC Portal Solution1. Open the BMC ProactiveNet Administration Console. The BMC ProactiveNet Administration Console
is displayed as shown in the following figure:
A ccessing the A dm inistration tab in the A dm inistration Console
22Integrating with BMC ProactiveNet PerformanceManagement
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
2. Right-click the Adapters folder and select Import Monitor Types and Add Adapter > BMCPortal.
Im porting Monitor Ty pes and A dding A dapter
23Integrating with BMC ProactiveNet PerformanceManagement
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
3. In the Configuration tab, enter the required information:
Setting the connection param eters
In the Instance Name field, enter a name for this instance of the Adapter that will perform theintegration of the ‘targeted PM’ into BMC ProactiveNet.
Select the Agent where this instance of the Adapter will be executed
Enter the required information to connect to BMC Portal: BMC Portal Host Name or IPaddress, Port, BMC Portal User Name and Password
To successfully integrate the PM with BMC Proactivenet, the BMC Portal User Account specified musthave at least been used once to log in to BMC Portal and have the NetApp Filers Application Classadded to an existing element.
Enter the required information to connect to BMC Portal Datastore: BMC Portal Datastore HostName or IP address, Port, and credentials
24Integrating with BMC ProactiveNet PerformanceManagement
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
4. Click Next to continue
Selecting the A pplication Classes to im port
25Integrating with BMC ProactiveNet PerformanceManagement
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
5. Select the application class to import and click Next
6. Set the Filter details if needed.
Setting filter details
26Integrating with BMC ProactiveNet PerformanceManagement
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
7. Click Next to Continue.
8. Set the Auto-sync poll scheduling, if needed.
Scheduling A uto-sy nc polls
27Integrating with BMC ProactiveNet PerformanceManagement
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
9. Click Next to continue. The system displays a summary of your settings, click Finish to confirm. TheAdapter has been added to the Adapters folder of the Administration Console.
A dapter added to the A dapters folder
10. To see the class instances that have been imported by the Adapter, expand the Adapters folder,right-click the Adapter and select Details.
We strongly recommend that you create a specific adapter for each PM you need to integrate intoBMC ProactiveNet to enable the update of a single PM independently.
Once created and imported, the Adapter will be displayed in the Devices folder of the BMC ProactiveNetOperations Console.
28Integrating with BMC ProactiveNet PerformanceManagement
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
Managing Baselines and Key PerformanceIndicatorsIn order to facilitate the detection of abnormalities on your monitored environment, BMC ProactiveNetcalculates baselines per parameter (metrics or attributes) based on values collected over a specifiedperiod of time to determine a normal operating range. When the collected values for these parametersare out of range, an alert is triggered.
Some parameters are identified by default as Key Performance Indicators and therefore automaticallyincluded in the base lining calculation.
Managing baselines
The baseline is the expected normal operating range for a metric or attribute of a monitor.
The baseline is calculated by collecting the values for a monitor’s attributes and metrics over a specifiedtime period and establishing a low baseline value (consisting of the 10th percentile of all the values for agiven time period) and a high baseline value (consisting of the 90th percentile of all the values for agiven time period), taking a weighted average of these values over time. A higher weight is given to thelatest data being factored into the baseline average. The accuracy of the baseline improves over time.
Requirements for baseline generation
For baselines to be generated for an attribute, that abnormality threshold means that the thresholdexists and is not suppressed. Additionally, if the Key Performance Indicator (KPI) mode is active, only those attributes that have anactive abnormality threshold and are also KPI attributes will have baselines generated for them.
Absolute thresholds (with "outside baseline") or signature thresholds do not satisfy these requirements.
Managing Key Performance Indicators
The KPI attribute of a parameter can be activated or deactivated manually through the BMC ProactiveNetAdministration Console. In this PM, some parameters or attributes have been designated as importantindicators of performance (KPIs). We do not recommend that these default settings are modified.
However, advanced users may activate or deactivate KPIs from the BMC ProactiveNet AdministrationConsole.
29Integrating with BMC ProactiveNet PerformanceManagement
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
To add or remove Key Performance Indicator (KPI) attributes for amonitor type
1. In the Administration Console, from the menu bar, choose Tools > KPI Administration. TheKPI Administration dialog box is displayed.
2. From the Monitor Type list, choose the monitor type for which you want to add or remove KPIattributes. A list of attributes for the selected monitor type is displayed.
3. In the KPI column for the attributes that you want to add or remove as Key Performance Indicators:
select the KPI check box to add the corresponding attribute as a KPI
deselect the KPI check box to remove the corresponding attribute from the KPIs for that monitortype
For complete and detailed information on this procedure, please refer to the BMC ProactiveNet documentation availablefrom BMC Web site.
Parameters for which the system by default calculates baselines as well as parameters considered asKPIs are respectively identified by the following icons:
Baselining
KPI
User Guide
BMC Performance Manager Express for NetApp Filers monitors all of the performance metrics andusage statistics of your NetApp filers (filesystems usage, processor utilization, per protocol traffic, etc).BMC Performance Manager Express for NetApp Filers also enables BMC Portal to monitor computerhardware covering all the physical aspect of the NetApp filers (temperatures, CPU, power supplies, etc).It continuously monitors the activity of each filer and is also able to build reports on past utilizationstatistics.
This chapter explains how to use each monitoring tool i.e. a separate application class within the BMCPM Express for NetApp Filers by Sentry Software solution.
BMC Performance Manager Express for NetApp Filers by Sentry Software is a Performance Managerspecifically designed for BMC Portal; consequently, it uses the same common features andprocedures of BMC® Portal. This document assumes that the user knows how to use the Portal andtherefore explains procedures only related to BMC PM Express for NetApp Filers by Sentry Software,and not on how to add Elements, Element Profiles etc. Please refer to the BMC Portal documentationfor details on how to use the Portal.
30User Guide
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
Detecting High Processor UtilizationA processor overload can lead to unpredictable performance degradations in a filer. To prevent suchproblems, administrators need to monitor the Processor Utilization parameter on each filer todiagnose whether the filer processor constitutes the performance bottleneck.
1. In the Status tab, click the NetApp Filer for which you need to check the Processor Utilization, thenclick:
Node > Processor > Processor Utilization (C-Mode)
Controller > Processor > Processor Utilization (7-Mode)
to display the current value for the Processor Utilization parameter.
Selecting a NetA pp Filer's Processor Utilization Param eter
31User Guide
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
2. Click the History icon to automatically display a graph that shows the Processor Utilization valuescollected for a selected parameter during the previous six hours. You can customize the chart andtable to show parameter history for different time periods.
Viewing a NetA pp Filer's Processor Utilization as a graph
A processor utilization over 80% means that this processor is overloaded and that it constitutes abottleneck for the filer.
By default, the Processor Utilization parameter will display a warning when reaching 80% and an alertwhen reaching 90 %. You can easily modify these thresholds in the Thresholds page.
32User Guide
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
Ethernet/Fiber Port Traffic ReportBMC Performance Manager Express for NetApp Filers enables you to generate a report showing usagestatistics returned by a specific Ethernet/fiber port. The report shows the total number of received andtransmitted bytes for the selected port. It can easily be customized to show the data that administratorscan use to optimize network traffic.
To generate an Ethernet/Fiber Port Traffic Report!:
1. Select the Reports tab
2. Click on the discovered Ethernet/FC instance
3. Select the data you wish to generate a report for: Received or Sent bytes traffic
4. Select the period that you wish the report to cover: number of days or hours
5. Select the interval to apply to the report data: hourly or daily
6. Click Update.
Report – Ethernet/Fiber Port Traffic Report
Detecting Inode ShortagesOn rare occasions file systems may run out of free inodes. While rare, this can have catastrophicconsequences for the file system's applications and users. To prevent this situation, you can monitorthe Used Inodes Percentage parameter of the Volume class.
1. In Portal, expand the Volumes instances. These instances are available under:
Aggregate > Volume (C-Mode)
Cluster > vServer > Volume (C-Mode)
33User Guide
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
Filer > Volume (7-Mode)
The current percentage of used inodes for each instance is automatically displayed.
Used Inodes Percentage
2. Click the History icon of the Volume instances to display history charts that shows the data values,for these instances, collected for a selected parameter during the previous six hours. You cancustomize the chart and table to show parameter history for different time periods.
Detecting Full File SystemsA filer's full file system can lead to performance degradations and critical loss of data. To prevent suchproblems, administrators need to monitor the Available Capacity and the Available CapacityPercentage parameters of the Volume class on each filer to diagnose which filer constitutes theperformance bottleneck.
1. In the Status tab, click:
Aggregate > Volume (C-Mode)
Cluster > vServer > Volume (C-Mode)
Storage System > vFiler > Volume (7-Mode)
34User Guide
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
A v ailable capacity in a v olum e of a NetA pp Filer
2. Click the History icon to automatically display a graph that shows the available capacity ingigabytes and the available capacity percentage values collected during the previous six hours. Youcan customize the chart and table to show parameter history for different time periods.
Reporting on the Aggregate Space UtilizationAggregates are the equivalent of storage pools, where all of the volumes are created. Running out ofspace in an aggregate means that administrators are no longer able to allocate disk space to users andservers. Additionally, if the volumes in the aggregate are thinly provisioned (space reservation at the filelevel), the inability to automatically extend the capacity of a volume due to a lack of space in theaggregate will result in applications being denied the right to write, leading to data loss and corruption.Therefore, NetApp administrators need to pay close attention to the evolution of the space utilization intheir filers and proactively monitor it to make sure such critical situation is avoided.
35User Guide
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
1. In the Reports tab, select the group containing the NetApp Filers to display the report settingspanel
Report Settings Panel
2. Select the time range for which you need to produce the report
3. Select the Performance Manager that monitors the aggregates space utilization: BMC PM Expressfor NetApp Filers by Sentry Software
4. Select the storage device: NetApp Filer
5. Select the appropriate parameter: Filer|Aggregates|Aggregate|Available CapacityPercentage
6. Click Show Report
A ggregate Space Utilization Report
36User Guide
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
Inventorying Unused LUNs
As servers get decommissioned without the filers administrator knowing it, LUNs stay idle and unused,and the space allocated for this LUN could be reclaimed for new servers. To keep track of the mappingof LUNs in a filer, create a report with the Mapped parameter.
1. In the Reports tab, select the group containing the NetApp Filers to display the report settingspanel
Report Settings Panel
2. Select the time range for which you need to produce the report
3. Select the Performance Manager that monitors the aggregates space utilization: BMC PM Expressfor NetApp Filers by Sentry Software
4. Select the storage device: NetApp Filer
5. Select the appropriate parameter: Filer|Aggregates|Aggregate|LUNS|LUN|Mapped
6. Click Show Report
LUNs Mapping Report
37User Guide
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
Verifying the Activity Generated by a LUNIn order to understand the high activity of a filer, it is important to identify the LUNs generating theheaviest I/Os. The SAN administrator can then check with the system administrator whether thereported activity may be considered a normal behavior.
The Read Byte Rate and Write Byte Rate parameters of the LUN instances expose the datathroughput for each LUN. Use these parameters to report on the total data traffic (per hour or per day)on each LUN in GB.
To make sure that traffic is displayed cumulatively per hour, select a time window of at least 12 hours in the graphwindow, select at least 7 days to v isualize per day cumulative data.
1. In the Status tab, click:
Cluster > vServer > LUN (C-Mode)
Storage System > Aggregate > LUN (7-Mode)
to display the Read/Write Byte Rate parameters.
Selecting a NetA pp Filer's LUNs Read/Write By te Rate Param eter
38User Guide
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
2. Click the History icon to automatically display a graph that shows the Read/Write Byte Ratevalues collected for a selected parameter during the previous six hours. You can customize the chartand table to show parameter history for different time periods.
Viewing a NetA pp Filer's LUNs Read/Write By te Rate as a graph
Setting ThresholdsWhenever relevant, BMC Performance Manager Express for NetApp Filers automatically sets thresholdsfor parameters. If you prefer a more fault-tolerant monitoring, you can modify the thresholds of eachparameter through the Configure tab > Edit Thresholds.
1. In the Configure tab, click:
Storage (<platform>) icon > Thresholds, Properties and Credentials > Edit to modifythe parameter thresholds of several storage objects of an element
Instance icon > Thresholds, Properties and Credentials > Edit to modify the thresholds ofa particular instance
39User Guide
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
Thresholds, Properties and Credentials
� Any modification to the thresholds or any other properties of elements created using the
"Element Profile" mode is to be done using the Element Profile route or by clicking "OverrideProfile"
2. Disable the alert conditions in the Status parameter, i.e. un-check the boxes for Warning andAlarm.
Disabling the default alert thresholds on Status
40User Guide
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
Disable the alerts on the Status parameter by un-checking the boxes
3. Enable the alert conditions on the parameter by checking the boxes, and manually enter thethreshold values and then click Save.
Modify ing threshold v alues
Manually modify the thresholds on the parameter and activate the alerts
4. The Success, changes have been saved message indicates that the modifications have beenregistered.
Alerts are displayed by the parameter whose thresholds are modified.
41User Guide
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
ReportingParameters for which values are cumulative are generally only representative when considered for aspecific period of time. Those values are therefore mostly unusable when displayed in the Status tab ofthe Portal, since they represent a static number of data collected since the last polling. The valueconsequently changes a lot depending on the exact polling period.
A rather more meaningful way to view cumulative-value parameters would be to create a report tovisualize these values on a hourly or daily basis in total (how many gigabytes have been transmittedeach day, for example).
1. Open the Reports tab
2. Select the NetApp Filer for which you want to obtain received and transmitted data values
3. Select 2 in the Number of Charts to Display option
4. Select for the Network Transfer Bytes (GB) parameter for the first chart and Disk TransferBytes (GB) for the second chart
5. Define the period of time for which you want to display the values
6. Click Update
Network and Disk Transfer By tes Data Report
42User Guide
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
Enabling the Debug ModeBy default, BMC Performance Manager Express for NetApp Filers sends only the most criticalinformation, warning and error messages to the Application Collection Status parameter. Most often,this information is accurate enough to ensure that BMC Performance Manager Express for NetApp Filersis functioning properly. If you encounter an issue and wish to report it to customer support, you will beasked to enable the Debug Mode and provide the debug output to the support team.
1. Open the Configure tab
2. Under Tasks, click Elements
3. Select the Element for which a debug output is required and click Edit.
4. Scroll down to Application Classes > click the Application class for which you want to enablethe debug mode > click Edit.
5. Select Yes from the drop-down Debug Mode list. By default, BPM Express NetApp Filers sends itsdebug output to: %RSM_HOME%\RSM(xx)\server\rsm\log\sen*_debug.log".
6. Wait for 15 minutes and then disable the debug mode by selecting No.
7. Send the debug file to the support team.
Pay attention to the file size -the debug output of BMC Performance Manager Express for NetApp Filers could be verylarge if enabled for several days.
Disabling Volumes and LUNs MonitoringBy default, the solution discovers and monitors all volumes and LUNs in the NetApp Filers. Discoveringand collecting volumes and LUNs metrics are resource-intensive actions that can create extra workloadon the targeted system. To limit the number of instances created and therefore reduce the systemresource consumption, administrators can disable the monitoring of all the volumes and LUNs of asystem.
43User Guide
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
To disable Volumes and LUNs monitoring1. Open the Configure tab
2. Under Tasks, click Elements
3. Select the Element for which you wish to disable volumes and/or LUNs monitoring and click Edit.
4. Scroll down to Application Classes > click the Application class for which you want to enablethe debug mode > click Edit.
5. Click Thresholds, Properties and Credentials > Edit.
NetA pp Filer - Properties
44User Guide
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
6. Select Yes from the Disable Volumes Monitoring and Disable LUNs Monitoring drop-downlists.
NetA pp Filer - Disabling Volum es and LUNs m onitoring
7. Click Save. The Success, changes have been saved message indicates that the modificationshave been registered.
Reference Guide
This chapter provides detailed information regarding BPM Express for NetApp Filers Application Classes.
Aggregate
Parameters
Name Description Unit Default AlertConditions
AvailableCapacityPercentage*
Percentage of capacity not consumed in theaggregate.
% None
AvailableCapacity
Total capacity not consumed in the aggregate. TB None
Capacity Capacity of the aggregate, i.e. number of bytesthat can be stored in the aggregate.
disks None
45Reference Guide
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
Name Description Unit Default AlertConditions
ChecksumEnabled
Indicates whether checksum is enabled for theaggregate. Possible values are "Yes" or "No".
n/a None
ConsumedCapacityPercentage
Percentage of the capacity that is actuallyconsumed in the aggregate.
% Warning = 80 to 90Alarm > 90
ConsumedCapacity
Number of bytes actually consumed in theaggregate.
TB None
Disk Count Number of disks in the aggregate. disks None
Mirror Status Overall mirror status of the aggregate. {0 = OK; 1 = Degraded;2 = Failed}
1 = Warning2 = Alarm
Operation Rate Total number of operations per second. transfers/s None
Parent Host Name of the parent host. n/a None
RAID Size Current RAID group size. n/a None
ReadOperation Rate
Number of read operations per second. operations/s None
Snaplock Indicates whether it is a SnapLock aggregate.Possible values are "Yes" or "No".
n/a None
SpaceReservationStatus
Indicates whether the space reservation is enabledor not.
{0 = disabled; 1 =enabled}
None
StatusInformation
Detailed information about the aggregate status. n/a None
Status* Status of the aggregate. {0 = OK; 1 = Degraded;2 = Failed}
1 = Warning2 = Alarm
Total Files Total count of user-visible files. files None
Type Details about the type of aggregate. n/a None
Used Files Number of user-visible files used. files None
Volume Count Number of volumes in the aggregate. disks None
WriteOperation Rate
Number of write operations per second. operations/s None
* A ttributes marked with an asterisk are used by default when v isualizing the corresponding monitor instance in BPPM .
46Reference Guide
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
CIFS
Parameters
Display Name Description Unit Default AlertConditions
Administrative Status The current status of the CIFS service.Note: This attribute is only available for NetAppFilers operated in cluster mode.
{0 = Up; 1 = Down} 0 = OK1 = Alarm
Authentication Type The authentication style to be used for CIFSclients connecting to this CIFS server.
n/a None
Operation Rate* Total number of operations per second. operations/s None
Read Operation Rate Number of read operations per second. operations/s None
Read Response Time Average response time for read operations. ms None
Response Time* Average response time for all operations. ms None
Security Style Indicates the security style, such as: NTFS orMultiple Protocol.
n/a None
Status Information Detailed information about the CIFS status. n/a None
Status Status of CIFS.Note: This attribute is only available for NetAppFilers operated under 7-mode.
{0 = OK; 1 =Degraded; 2 = Failed}
1 = Warning2 = Alarm
Write Operation Rate Number of write operations per second. operations/s None
Write Response Time Average response time for write operations. ms None
* A ttributes marked with an asterisk are used by default when v isualizing the corresponding monitor instance in BPPM
47Reference Guide
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
Cluster
Parameters
This A pplication Class is only av ailable for NetA pp Filers operated in cluster m ode.
Name Description Unit DefaultAlertConditions
CIFS Operation Rate Number of operations per second. operations/s None
Disk Transfer Byte
Rate
Total bytes read and written per second to thecluster.
MB/s None
Disk Transfer Bytes Bytes transferred since the last collect. GB None
FCP Operation Rate Number of FCP operations per second. operations/s None
FQDN Meta Token to generate the device ID used by BPPM. n/a None
HTTP Operation Rate Number of HTTP operations per second. operations/s None
iSCSI Operation Rate Number of iSCSI operations per second. operations/s None
Network Transfer Byte
Rate*
Total bytes read and written per second through thenetwork.
MB/s None
Network TransferBytes
Bytes transferred since the last collect. GB None
NFS Operation Rate Number of NFS operations per second. operations/s None
Operation Rate Total number of operations per second. operations/s None
Port Count Number of ports in the cluster.
Note: This value can be used to know the number ofrequired licenses for the monitoring system
ports None
Power Consumption* Reports the electricity consumption of the cluster. Watts None
Spare Disk Count Number of spare disks in the cluster. disks 0= Warning
* A ttributes marked with an asterisk are used by default when v isualizing the corresponding monitor instance in BPPM
For detailed information about KP I, see Managing Baselines and Key Performance Indicators.
48Reference Guide
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
Controller
Parameters
This A pplication Class is only av ailable for NetA pp Filers operated in 7-m ode.
Name Description Unit DefaultAlertConditions
Active Processors Number of active processors in the system. n/a None
CIFS OperationRate
Total number of CIFS operations per second. operations/s None
Disk Read ByteRate
Bytes read per second from the disk since the last collect. MB/s None
Disk Read Bytes Bytes read from the disk since the last collect. GB None
Disk Transfer Byte
Rate*
Total bytes read and written per second to the disk. MB/s None
Disk Transfer Bytes Bytes transferred to the disk since the last collect. GB None
Disk Write ByteRate
Bytes written per second to the disk since the last collect MB/s None
Disk Write Bytes Bytes written to the disk since the last collect. GB None
FCP OperationRate
Total number of FCP operations per second. operations/s None
Host Address Location of the controller in a multi-controller platform.Defined by the platform layer. Possible values are A,B,C…
n/a None
Host ID System ID defined by the vendor. n/a None
Hostname Hostname of the system. n/a None
HTTP OperationRate
Total number of HTTP operations per second. operations/s None
iSCSI OperationRate
Total number of iSCSI operations per second. operations/s None
Memory Size Memory size in megabytes. n/a None
Model Model name of the disk. n/a None
Network ReceivedBytes
Bytes received since the last collect. GB None
49Reference Guide
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
Name Description Unit DefaultAlertConditions
Network Sent ByteRate
Bytes sent per second. MB/s None
Network SentBytes
Bytes sent since the last collect. GB None
Network Transfer
Byte Rate*
Total bytes transferred per second (sent and received) MB/s None
Network TransferBytes
Bytes transferred since the last collect. GB None
NFS OperationRate
Total number of NFS operations per second. operations/s None
Number ofProcessors
Number of processors in the appliance. n/a None
Operation Rate Total number of operations per second. operations/s None
Partner SystemName
Partner's system name. Displayed in a cluster environment.Defined in the partner's setup.
n/a None
Present Indicates whether the device is still present or not since thelast discovery. This parameter is updated at each discovery.
{0 = No; 1 =Yes}
0 = Alarm
ProcessorUtilization
Percentage of utilization of the CPU resource. % None
Read OperationRate
Number of read operations per second. operations/s None
Read ResponseTime
Average response time for read operations. ms None
Response Time Average response time for all operations. ms None
Serial Number System serial number. n/a None
System Revision Revision ID of the system board. n/a None
Vendor Hardware vendor identifier. n/a None
Write OperationRate
Number of write operations per second. operations/s None
Write ResponseTime
Average response time for write operations. ms None
* A ttributes marked with an asterisk are used by default when v isualizing the corresponding monitor instance in BPPM
For detailed information about B a se lining a nd KP I, see Managing Baselines and Key Performance Indicators.
50Reference Guide
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
Disk
Parameters
Name Description Unit Default AlertConditions
Aggregate Aggregate that the disk resides on. n/a None
Bay Disk bay. n/a None
Capacity Disk capacity in MB. MB None
Model Model name of the disk. n/a None
Operation Rate* Total number of operations per second. operations/s None
Physical Size Physical disk size in bytes. Bytes None
Plex Plex the disk belongs to. n/a None
Pool Pool the disk is in. n/a None
Port Port of the disk. n/a None
Present Indicates whether the device is still present or notsince the last discovery. This parameter is updated ateach discovery.
{0 = No; 1 = Yes} 0 = Alarm
RAID Group RAID group the disk belongs to. n/a None
RAID State RAID state. Possible values are: "partner", "broken","zeroing", "spare", "copy", "pending","reconstructing", "present" and "unknown".
n/a None
RAID Type RAID type. Possible values are: pending, parity,dparity, data, and unowned.
n/a None
Read OperationRate
Number of read operations per second. operations/s None
Read ResponseTime
Average response time for read operations ms None
Response Time* Average response time for all operations. ms None
Serial Number Disk serial number. n/a None
Shelf Disk shelf. n/a None
Speed Rotational speed in revolutions per minute. Possiblevalues are: 5400, 7200, 10000, and 15000.
rpm None
StatusInformation
Detailed information about the disk status. n/a None
Status Status of the disk. {0 = OK; 1 =Degraded; 2 =Failed}
1 = Warning2 = Alarm
51Reference Guide
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
Name Description Unit Default AlertConditions
Type Type of the disk. Possible values are "ATA”, “BSAS”,“EATA”, “FCAL”, “FSAS”, “LUN”, “MSATA”, “SAS”,“SATA”, “SCSI”, “SSD”, “XATA”, “XSAS”, or “unknown”.
n/a None
Vendor Vendor of this disk. n/a None
Write OperationRate
Number of write operations per second. operations/s None
Write ResponseTime
Average response time for write operations. ms None
* A ttributes marked with an asterisk are used by default when v isualizing the corresponding monitor instance in BPPM
Ethernet Port
Parameters
Name Description Unit Default AlertConditions
Collisions PacketRate
Number of collisions of packets per seconds. packets/s None
Multicast ReceivedPacket Rate
Number of multicast packets received per second. packets/s None
Multicast SentPacket Rate
Number of multicast packets sent per second. packets/s None
Multicast TransferPacket Rate
Total number of multicast packets transferred per second (sent and received.)
packets/s None
Node Name System Node Name. n/a None
Present Indicates whether the device is still present or not since thelast discovery. This parameter is updated at eachdiscovery.Note: This attribute is only available for NetApp Filersoperated in cluster mode.
{0 = No; 1 = Yes} 0 = Alarm
Received ByteRate
Bytes received per second. MB/s None
Received Bytes Bytes received since the last collect. GB None
Received ErrorRate
Number of errors per second while receiving packets. errors/s None
Received PacketDropped Rate
Number of received packets dropped per second. packets/s None
Received PacketRate
Number of packets received per second. packets/s None
Sent Byte Rate Bytes sent per second. MB/s None
52Reference Guide
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
Name Description Unit Default AlertConditions
Sent Bytes Bytes sent since the last collect. GB None
Sent Error Rate Number of errors per second while sending packets. errors/s None
Sent Packet Rate Number of packets sent per second. packets/s None
Status Information Detailed information about the Ethernet port status. n/a None
Status Status of the Ethernet port.Note: This attribute is only available for NetApp Filersoperated in cluster mode.
{0 = OK; 1 =Degraded; 2 =Failed}
1 = Warning2 = Alarm
Transfer ByteRate*
Total bytes transferred per second (sent and received.) MB/s None
Transfer Bytes Sent and received bytes since the last collect. GB None
Transfer ErrorRate
Number of errors per second while transferring packets. errors/s None
Transfer PacketRate*
Number of packets transferred per second. packets/s None
* A ttributes marked with an asterisk are used by default when v isualizing the corresponding monitor instance in BPPM
53Reference Guide
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
Fan
Parameters
Name Description Unit DefaultAlertConditions
Present Indicates whether the device is still present or not since thelast discovery. This parameter is updated at each discovery.
{0 = No; 1 = Yes} 0 = Alarm
Speed* Speed of the fan. RPM None
StatusInformation
Detailed information about the fan status. n/a None
Status* Status of the fan. {0 = OK; 1 =Degraded; 2 =Failed}
1 = Warning2 = Alarm
* A ttributes marked with an asterisk are used by default when v isualizing the corresponding monitor instance in BPPM
54Reference Guide
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
FC Port
Parameters
Name Description Unit DefaultAlertConditions
Bandwidth Utilization Percentage used of the available bandwidth. % None
Configured Speed Speed configured for this adapter. Possible values: "auto", "1Gb", "2Gb", "4Gb", "8Gb","10Gb".
n/a None
Established Connection Type of connection established. Possible values: "ptp" or "loop".
n/a None
Firmware Revision Firmware revision of the adapter. n/a None
Hardware Description Description of the adapter (vendor and model). n/a None
Inbound BandwidthUtilization
Percentage of inbound bandwidth used on the FC link(received bytes).
% None
Link Speed Actual speed of the FC port. Gb/s None
Link Status Indicates whether the link is up or down. {0 = Plugged; 1 =Unplugged}
1 = Warning
Operation Rate* Total number of operations per second. operations/s None
Other Operation Rate Total number of other operations per second. operations/s None
Outbound BandwidthUtilization
Percentage of outband bandwidth used on the FC link(sent bytes).
% None
Packet Size FC packet size of adapter n/a None
Port Address Host port address of the adapter. n/a None
Present Indicates whether the device is still present or notsince the last discovery. This parameter is updated ateach discovery.
{0 = No; 1 = Yes} 0 = Alarm
Read Operation Rate Number of read operations per second. operations/s None
Received Byte Rate Bytes received per second. MB/s None
Received Bytes Bytes received since the last collect. GB None
Revision Revision for the optical transceiver. n/a None
Sent Byte Rate Bytes sent per second. MB/s None
Sent Bytes Bytes sent since the last collect. GB None
StandBy Indicates whether the adapter is on standby. n/a None
Status Information Detailed information about the adapter status. n/a None
55Reference Guide
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
Name Description Unit DefaultAlertConditions
Status Status of the FC port. {0 = OK; 1 =Degraded; 2 =Failed}
1 = Warning2 = Alarm
Transfer Byte Rate* Total bytes transferred per second (sent andreceived.)
MB/s None
Transfer Bytes Sent and received bytes since the last collect. GB None
Type Type of the adapter.Possible values: "physical", "local", "standby","partner".
n/a None
Write Operation Rate Number of write operations per second. operations/s None
WWNN FCP World Wide Node Name (WWNN) of the adapter n/a None
WWPN FCP World Wide Port Name (WWPN) of the adapter n/a None
* A ttributes marked with an asterisk are used by default when v isualizing the corresponding monitor instance in BPPM
56Reference Guide
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
Filer
Parameters
This A pplication Class is only av ailable for NetA pp Filers operated in 7-m ode.
Name Description Unit Default AlertConditions
CIFS Operation Rate Total number of CIFS operations per second. operations/s None
Disk Transfer Byte
Rate
Total bytes read and written per second to the disk. MB/s None
Disk Transfer Bytes Bytes transferred since the last collect. GB None
FCP Operation Rate Total number of FCP operations per second. operations/s None
FQDN Meta Token to generate the device ID used by BPPM. n/a None
HTTP OperationRate
Total number of HTTP operations per second. operations/s None
iSCSI OperationRate
Total number of iSCSI operations per second. operations/s None
Network Transfer
Byte Rate*
Total bytes read and written per second through thenetwork.
MB/s None
Network TransferBytes
Bytes transferred since the last collect. GB None
NFS Operation Rate Total number of NFS operations per second. operations/s None
Operation Rate Total number of operations per second. operations/s None
Port Count Number of ports in the filer.
Note: This value can be used to know the number ofrequired licenses for the monitoring system
ports None
PowerConsumption*
Reports the electricity consumption of the filer. Watts None
Spare Disk Count Number of spare disks available in the filer. disks 0= Warning
* A ttributes marked with an asterisk are used by default when v isualizing the corresponding monitor instance in BPPM
For detailed information about B a se lining a nd KP I, see Managing Baselines and Key Performance Indicators.
57Reference Guide
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
Host Adapter
Parameters
Name Description Unit Default AlertConditions
Bandwidth Maximum link data rate in gigabytes per second for HostAdapter.
GB/s None
Enabled Indicates whether the adapter is enabled or not. n/a None
FirmwareRevision
Firmware revision of the adapter. n/a None
HardwareRevision
Hardware revision of the adapter. n/a None
Model Model name of the adapter. n/a None
OperationRate*
Total number of operations per second. operations/s None
Present Indicates whether the device is still present or not since thelast discovery. This parameter is updated at each discovery.
{0 = No; 1 =Yes}
0 = Alarm
Read Byte Rate Bytes read per second from the host adapter since the lastcollect.
MB/s None
Read Bytes Bytes read via Host Adapter since the last collect GB None
Read OperationRate
Number of read operations per second. operations/s None
Redundant Indicates whether the adapter is dual-attached or not. n/a None
Transfer ByteRate*
Total bytes read and written per second to the host adapter. MB/s None
Transfer Bytes Read and written bytes to the host adapter since the lastcollect.
GB None
Type Adapter Type. Possible values are "ADT_IF_ATA","ADT_IF_PARALLEL_SCSI", "ADT_IF_SAS", "ADT_IF_FC".
n/a None
Used Indicates whether the adapter is in use or not. n/a None
Write Byte Rate Bytes written per second to the host adapter since the lastcollect
MB/s None
Write Bytes Bytes written via Host Adapter since the last collect. GB None
Write OperationRate
Number of write operations per second. operations/s None
WWN World Wide Name of the host adapter. n/a None
* A ttributes marked with an asterisk are used by default when v isualizing the corresponding monitor instance in BPPM
58Reference Guide
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
iSCSI
Parameters
The attributes listed below are only av ailable for NetA pp Filers operated in 7-m ode.
Name Description Unit Default AlertConditions
Enabled Indicates whether the iSCSI protocol is activated or not. n/a None
Operation Rate Total number of operations per second. operations/s None
Read Byte Rate Bytes read per second from the iSCSI ports. MB/s None
Read Bytes Bytes read since the last collect. GB None
Read OperationRate
Number of read operations per second. operations/s None
Read ResponseTime
Average response time for read operations. ms None
Response Time* Average response time for all operations. ms None
Transfer ByteRate*
Total bytes read and written per second to the iSCI port. MB/s None
Transfer Bytes Read and written bytes to the iSCSI since the last collect. GB None
Write Byte Rate Bytes written per second to the iSCI port. MB/s None
Write Bytes Bytes written since the last collect. GB None
Write OperationRate
Number of write operations per second. operations/s None
Write ResponseTime
Average response time for write operations. ms None
The attributes listed below are only av ailable for NetA pp Filers operated in cluster m ode.
Name Description Unit Default AlertConditions
Error Percentage* iSCSI Protocol error percentage. % None
* A ttributes marked with an asterisk are used by default when v isualizing the corresponding monitor instance in BPPM
59Reference Guide
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
iSCSI Port
Parameters
The attributes listed below are only av ailable for NetA pp Filers operated in 7-m ode.
Name Description Unit Default AlertConditions
IP Addresses IP addresses for the iSCSI port. n/a None
Portal Group IDs IDs of this portal group. n/a None
Ports The ports that are being listened to for that addresses. n/a None
Status Information Detailed information about the adapter status. n/a None
Status* Status of the iSCSI Port. {0 = OK; 1 =Degraded; 2 =Failed}
1 = Warning2 = Alarm
The attributes listed below are only av ailable for NetA pp Filers operated in cluster m ode.
Name Description Unit DefaultAlertConditions
IP Addresses IP addresses for the iSCSI port. n/a None
Operation Rate* Total number of operations per second. operations/s None
Portal Group IDs IDs of this portal group. n/a None
Ports The ports that are being listened to for that addresses. n/a None
Read OperationRate
Number of read operations per second. operations/s None
Read ResponseTime
Average response time for read operations. ms None
Response Time* Average response time for all operations. ms None
Write OperationRate
Number of write operations per second. operations/s None
* A ttributes marked with an asterisk are used by default when v isualizing the corresponding monitor instance in BPPM
60Reference Guide
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
LUN
Parameters
Name Description Unit DefaultAlertConditions
Block Size Disk block size of the LUN in bytes. n/a None
ConsumedCapacity
Number of bytes actually consumed in the LUN.Note: This attribute is only available for NetApp Filers operatedin cluster mode.
GB None
Initiator Groups Name of the initiator groups that the LUN is mapped to, and itscorresponding WWN.
n/a None
Mapped Indicates whether the LUN is mapped to any initiators or not. n/a None
Multi ProtocolType
The image type of the LUN. Possible values are "aix", "hpux","hyper_v", "image", "linux", "netware", "openvms", "solaris","solaris_efi", "vmware", "windows", "windows_2008" and"windows_gpt".
n/a None
Online State of the LUN. Possible values are "online" or "offline". n/a None
Operation Rate Total number of operations per second. operations/s None
Other OperationRate
Total number of other operations per second. operations/s None
Read Byte Rate Bytes read per second from the LUN since the last collect. MB/s None
Read Bytes Read bytes since the last collect. GB None
Read Only Indicates whether the LUN is read only or not. n/a None
Read OperationRate
Number of read operations per second. operations/s None
Response Time* Average response time for all operations. ms None
Serial Number Serial number of the LUN. n/a None
Size Size of this LUN in the active FS. n/a None
SpaceReservationStatus
Space reservation status. {0 = Disabled; 1= Enabled}
None
Time Since LastActivity
Number of days since any activity occurred on the LUN. Days None
Transfer ByteRate*
Total bytes read and written per second to the LUN. MB/s None
Transfer Bytes Read and written bytes to the LUN since the last collect. GB None
Write Byte Rate Bytes written per second to the LUN since the last collect. MB/s None
Write Bytes Bytes written since the last collect. GB None
61Reference Guide
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
Name Description Unit DefaultAlertConditions
Write OperationRate
Number of write operations per second. operations/s None
* A ttributes marked with an asterisk are used by default when v isualizing the corresponding monitor instance in BPPM
NDMP
Parameters
This A pplication Class is only av ailable for NetA pp Filers operated in 7-m ode.
Name Description Unit Default AlertConditions
Opened Sessions* Total number of NDMPsessions currently opened.Sessions may be runningbackups, restores or neither.
sessions None
* A ttributes marked with an asterisk are used by default when v isualizing the corresponding monitor instance in BPPM
62Reference Guide
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
NFS
Parameters
Name Description Unit DefaultAlertConditions
Enabled Indicates whether the NFS protocol is activated ornot.
n/a None
Operation Rate* Total number of operations per second. operations/s None
Read Operation Rate Number of read operations per second. operations/s None
Read Response Time Average response time for read operations. ms None
Response Time* Average response time for all operations. ms None
Write Operation Rate Number of write operations per second. operations/s None
Write Response Time Average response time for write operations. ms None
* A ttributes marked with an asterisk are used by default when v isualizing the corresponding monitor instance in BPPM
63Reference Guide
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
Node
Parameters
This A pplication Class is only av ailable for NetA pp Filers operated in cluster m ode.
Name Description Unit Default AlertConditions
Active Processors Number of active processors in the system. n/a None
CIFS Operation Rate Total number of CIFS operations per second. operations/s
None
Disk Read Byte Rate Bytes read per second from the disk since the last collect MB/s None
Disk Read Bytes Bytes read since the last collect. GB None
Disk Transfer Byte Rate*
Total bytes read and written per second to the disk. MB/s None
Disk Transfer Bytes Bytes transferred since the last collect. GB None
Disk Write Byte Rate Bytes written per second to the disk since the last collect. MB/s None
Disk Write Bytes Bytes written since the last collect. GB None
FCP Operation Rate Total number of FCP operations per second. operations/s
None
HTTP Operation Rate Total number of HTTP operations per second. operations/s
None
iSCSI Operation Rate Total number of iSCSI operations per second. operations/s
None
Memory Size Memory size in megabytes. MB None
Model Model name of the Node. n/a None
Network Received ByteRate
Bytes received per second. MB/s None
Network Received Bytes Bytes received since the last collect. GB None
Network Sent Byte Rate Bytes sent per second MB/s None
Network Sent Bytes Bytes sent since the last collect. GB None
Network Transfer Byte
Rate*
Total bytes transferred per second (sent and received). MB/s None
Network Transfer Bytes Bytes transferred since the last collect. GB None
NFS Operation Rate Total number of NFS operations per second. operations/s
None
Number of Processors Number of processors in the appliance. n/a None
64Reference Guide
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
Name Description Unit Default AlertConditions
Operation Rate Total number of operations per second. operations/s
None
Present Indicates whether the device is still present or not since thelast discovery. This parameter is updated at eachdiscovery.
{0 = No; 1= Yes}
0 = Alarm
Processor Utilization Percentage of utilization of the CPU resource. % None
Read Operation Rate Number of read operations per second. operations/s
None
Read Response Time Average response time for read operations. ms None
Response Time Average response time for all operations. ms None
Serial Number System serial number. n/a None
System ID System ID defined by the vendor. n/a None
System Revision Revision ID of the system board. n/a None
Uptime Amount of time the system has been up and running. days None
Vendor Hardware vendor identifier. n/a None
Write Operation Rate Number of write operations per second. operations/s
None
Write Response Time Average response time for write operations. ms None
* A ttributes marked with an asterisk are used by default when v isualizing the corresponding monitor instance in BPPM
For detailed information about B a se lining a nd KP I, see Managing Baselines and Key Performance Indicators.
65Reference Guide
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
NVRAM
Parameters
Name Description Unit DefaultAlertConditions
Operation Rate* Total number of operations per second. operations/s None
Response Time* Average response time for all operations.Note: This attribute is only available for NetApp Filers operated incluster mode.
ms Warning >30Alarm ≥ 100
Transfer ByteRate
Total bytes read and written per second to the NVRAM. MB/s None
Transfer Bytes Bytes transferred since the last collect. GB None
* A ttributes marked with an asterisk are used by default when v isualizing the corresponding monitor instance in BPPM
66Reference Guide
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
Plex
Parameters
Name Description Unit Default AlertConditions
Status Information Detailed information aboutthe plex status.
n/a None
Status* Status of the plex. {0 = OK ; 1 = Degraded2 = Failed}
1 = Warning2 = Alarm
Synchronized Indicates whether the plex iscurrently synchronizing ornot.
{0 = No ; 1 = Yes} None
* A ttributes marked with an asterisk are used by default when v isualizing the corresponding monitor instance in BPPM
67Reference Guide
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
Power Supply
Parameters
Display Name Description Unit Default AlertConditions
Present Indicates whetherthe device is stillpresent or notsince the lastdiscovery. Thisparameter isupdated at eachdiscovery.
{0 = No; 1 = Yes} 0 = Alarm
Serial Number Power supplyserial number.
n/a None
Status Information Detailedinformation aboutthe power supplystatus.
n/a None
Status* Status of thepower supply.
{0 = OK; 1 = Degraded; 2 = Failed} 1 = Warning2 = Alarm
* A ttributes marked with an asterisk are used by default when v isualizing the corresponding monitor instance in BPPM
68Reference Guide
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
Processor
Parameters
Name Description Unit Default Alert Conditions
FirmwareRelease
Firmware release number. n/a None
Part Number Processor's part number. n/a None
Present Indicates whether the device is still present ornot since the last discovery. This parameter isupdated at each discovery.
{0 = No; 1 = Yes} 0 = Alarm
ProcessorType
Processor's Type. n/a None
ProcessorUtilization*
Percentage of utilization of the CPU resource. % Warning > 80Alarm > 90
Revision Processor's part number revision. n/a None
SerialNumber
Processor's serial number. n/a None
* A ttributes marked with an asterisk are used by default when v isualizing the corresponding monitor instance in BPPM
69Reference Guide
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
Qtree
Parameters
Name Description Unit Default AlertConditions
CIFS Operation Rate* Number of CIFS operations per second. operations/s None
NFS Operation Rate* Number of NFS operations per second. operations/s None
Operation Rate Total number of operations per second. operations/s None
Oplocks Enabled Indicates whether opportunistic locks areenabled on the qtree or not.
n/a None
Other Operation Rate Number of other operations per second. operations/s None
Security Style Security style of the qtree. Possible valuesare "unix", "ntfs", or "mixed".
n/a None
Type Type of the qtree. Possible values are"snapvaulted", "snapmirrored", "normal", and"readonly".
n/a None
* A ttributes marked with an asterisk are used by default when v isualizing the corresponding monitor instance in BPPM
70Reference Guide
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
Shelf
Parameters
Name Description Unit Default AlertConditions
Channel The channel the shelf is attached to. n/a None
Module The shelf module attachment. Possible values are: "a" or "b". n/a None
Present Indicates whether the device is still present or not since the lastdiscovery. This parameter is updated at each discovery.
{0 = No; 1 = Yes} 0 =Alarm
StatusInformation
Detailed information about the shelf status. n/a None
Status* Status of the shelf. {0 = OK; 1 =Degraded; 2 =Failed}
1 =Warning2 =Alarm
Type Type of the shelf module. n/a None
UID Shelf unique identifier that distinguishes it from any other shelfmanufactured.
n/a None
* A ttributes marked with an asterisk are used by default when v isualizing the corresponding monitor instance in BPPM
71Reference Guide
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
SIS Volume
Parameters
Name Description Unit Default AlertConditions
Dense Files Number of dense files in the SIS volume. files None
Last Operation Size Data size processed in the last SIS operation. MB None
Number Of FilesToo Small
Number of files found that are too small to be deduplicated(compressed).
files None
Progression Progress of the SIS process. n/a None
Saved SpacePercentage*
Percent saving because of deduplication (compression). % None
Schedule Schedule of the SIS process. n/a None
Shared SavedBlocks
Number of blocks saved by sharing in the SIS volume. blocks None
SIS Duration Time since the last SIS operation has begun. seconds None
Space ConditionLimitation Count
Number of times deduplication could not happen because of out ofspace condition.
times None
Status Information Detailed information about the SIS volume status. n/a None
Status* Status of the SIS volume. {0 = OK; 1 =Degraded; 2 =Failed}
1 =Warning2 =Alarm
* A ttributes marked with an asterisk are used by default when v isualizing the corresponding monitor instance in BPPM
72Reference Guide
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
Snapmirror
Parameters
Name Description Unit DefaultAlertConditions
Lag Amount of time since the last Snapmirror transfer in seconds. seconds None
Last Snapshot Base snapshot name. n/a None
Last TransferDuration
Duration of the last Snapmirror transfer in seconds. seconds None
Last TransferType
Last SnapMirror transfer type. n/a None
Last TransferSize
Size of the last Snapmirror transfer. GB None
MirrorTimestamp
Indicates the date when the last Snapshot copy wassuccessfully transferred from the source to the destination.Date format: yyyy-MM-dd HH:mm:ss
n/a None
StatusInformation
Detailed information about the Snapmirror status. n/a None
Status* Status of the Snapmirror. {0 = OK; 1 =Degraded; 2 =Failed}
1 = Warning2 = Alarm
Transfer ByteRate*
Total bytes read and written per second to the Snapmirror. MB/s None
Transfer Bytes Bytes read and written to the Snapmirror since the last collect. GB None
* A ttributes marked with an asterisk are used by default when v isualizing the corresponding monitor instance in BPPM
73Reference Guide
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
Snapvault
Parameters
This A pplication Class is only av ailable for NetA pp Filers operated in 7-m ode.
Name Description Unit Default AlertConditions
Lag Amount of time since the last SnapVault transfer inseconds.
seconds None
Last Snapshot Name of the snapshot that the SnapVault relationship isbased on.
n/a None
Last TransferDuration
Duration of the last vault synchronization. seconds None
Last Transfer Size Size of the transfer for the last vault synchronization. GB None
Last Transfer Type Last transfer type. n/a None
Mirror Timestamp Indicates the date when the Snapshot was successfullytransferred from the source to the destination.Date format: yyyy-MM-dd HH:mm:ss
n/a None
Status Information Detailed information about the SnapVault status. n/a None
Status* Status of the Snapvault. {0 = OK; 1 =Degraded; 2 =Failed}
1 = Warning2 = Alarm
Transfer Byte Rate* Total bytes read and written per second to theSnapvault.
MB/s None
Transfer Bytes Bytes read and written to the Snapvault since the lastcollect.
GB None
* A ttributes marked with an asterisk are used by default when v isualizing the corresponding monitor instance in BPPM
74Reference Guide
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
Temperature
Parameters
Name Description Unit DefaultAlertConditions
StatusInformation
Detailed information about the temperature status. n/a None
Status Status of the temperature sensor. {0 = OK; 1 =Degraded; 2 =Failed}
1 = Warning2 = Alarm
TemperatureStatusInformation
Temperature Status details. n/a None
TemperatureStatus*
Status of the temperature sensor according to thetemperature thresholds settings.
{0 = OK; 1 =Degraded; 2 =Failed}
1 = Warning2 = Alarm
Temperature* Current temperature reading in degrees Celsius. degrees Celsius None
* A ttributes marked with an asterisk are used by default when v isualizing the corresponding monitor instance in BPPM
75Reference Guide
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
vFiler
Parameters
This A pplication Class is only av ailable for NetA pp Filers operated in 7-m ode.
Name Description Unit Default AlertConditions
CPU Utilization Percentage CPU time used by the vFiler. % None
IP Address List of IP addresses of the networking resource. n/a None
Name vFiler name. n/a None
Netmask List of netmasks. n/a None
Network ReceivedByte Rate
Bytes received per second over the network. MB/s None
Network ReceivedBytes
Bytes received since the last collect. GB None
Network Sent ByteRate
Bytes sent per second over the network. MB/s None
Network Sent Bytes Bytes sent since the last collect. GB None
Network TransferByte Rate
Total bytes transferred per second (sent and received)over the network.
MB/s None
Network TransferBytes
Bytes transferred since the last collect. GB None
Operation Rate* Total number of operations per second operations/s None
Other Operation Rate Total number of other operations per second. operations/s None
Read Byte Rate Bytes read per second by the vFiler. MB/s None
Read Bytes Bytes read since the last collect. GB None
Read Operation Rate Number of read operations per second. operations/s None
Status Status of the vFiler. {0 = OK; 1 =Degraded; 2 =Failed}
1 = Warning2 = Alarm
Status Information Detailed information about the Snapmirror status. n/a None
Transfer Byte Rate Total bytes read and written per second by the vFiler. MB/s None
Transfer Bytes Read and written bytes to the vFiler since the last collect. GB None
Write Byte Rate Bytes written per second by the vFiler. MB/s None
Write Bytes Bytes written since the last collect. GB None
76Reference Guide
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
Name Description Unit Default AlertConditions
Write Operation Rate Number of write operations per second. operations/s None
* A ttributes marked with an asterisk are used by default when v isualizing the corresponding monitor instance in BPPM
77Reference Guide
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
Voltage
Parameters
Name Description Unit DefaultAlertConditions
Status* Status of the voltage sensor. {0 = OK; 1 =Degraded; 2 = Failed}
1 = Warning2 = Alarm
Status Information Detailed information about the voltage status. n/a None
* A ttributes marked with an asterisk are used by default when v isualizing the corresponding monitor instance in BPPM
78Reference Guide
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
Volume
Parameters
Name Description Unit Default AlertConditions
Available CapacityPercentage
Percentage of capacity not consumed inthe volume.
% None
Available Capacity Total capacity not consumed in thevolume.
GB None
Capacity Total usable capacity (in bytes) of thevolume, excluding WAFL reserve andvolume snapshot reserve.
GB None
CIFS Operation Rate Total number of CIFS operations persecond.
operations/s None
CIFS Read Byte Rate Bytes read per second via CIFS from thevolume.
MB/s None
CIFS Read Bytes Bytes read via CIFS from the volume sincethe last collect.
GB None
CIFS Read Operation Rate Number of read operations per second. operations/s None
CIFS Read Response Time Average response time for readoperations.
ms Warning = 30 to 100Alarm > 100
CIFS Response Time Average response time for all CIFSoperations.
ms Warning = 30 to 100Alarm > 100
CIFS Transfer Byte Rate Total bytes read and written per secondvia CIFS to the volume.
MB/s None
CIFS Transfer Bytes Read and written bytes via CIFS to thevolume since the last collect.
GB None
CIFS Write Byte Rate Bytes written per second via CIFS to thevolume since the last collect.
MB/s None
CIFS Write Bytes Bytes written via CIFS to the volume sincethe last collect.
GB None
CIFS Write Operation Rate Number of write CIFS operations persecond.
operations/s None
CIFS Write Response Time Average response time for CIFS writeoperations
ms Warning = 30 to 100Alarm > 100
Compression Indicates the compression status. n/a None
Consumed CapacityPercentage
Percentage of the capacity that is actuallyconsumed in the volume.
% None
Consumed Capacity Number of bytes actually consumed in thevolume.
GB None
Containing Aggregate The name of the aggregate in which thegiven flexible volume resides.
n/a None
FCP Operation Rate Total number of FCP operations persecond.
operations/s None
79Reference Guide
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
Name Description Unit Default AlertConditions
FCP Read Byte Rate Bytes read per second via FCP from thevolume since the last collect.
MB/s None
FCP Read Bytes Bytes read via FCP from the volume sincethe last collect.
GB None
FCP Read Operation Rate Number of FCP read operations persecond.
operations/s None
FCP Read Response Time Average response time for FCP readoperations.
ms Warning = 30 to 100Alarm > 100
FCP Response Time Average response time for all FCPoperations.
ms Warning = 30 to 100Alarm > 100
FCP Transfer Byte Rate Total bytes read and written per secondvia FCP to the volume.
MB/s None
FCP Transfer Bytes Bytes read and written via FCP to thevolume since the last collect.
GB None
FCP Write Byte Rate Bytes written per second via FCP to thevolume since the last collect.
MB/s None
FCP Write Bytes Bytes written via FCP to the volume sincethe last collect.
GB None
FCP Write Operation Rate Number of write FCP operations persecond.
operations/s None
FCP Write Response Time Average response time for FCP writeoperations.
ms Warning = 30 to 100Alarm > 100
FlexCache Read Byte Rate Bytes read per second from theFlexCache since the last collect.
MB/s None
FlexCache Write Byte Rate Bytes written per second to theFlexCache since the last collect.
MB/s None
Is Consistent Indicates whether or not there is knowninconsistency in the associated filesystem.
n/a None
Is Snaplock Indicates whether or not this is aSnapLock volume.
n/a None
iSCSI Operation Rate Total number of block protocol operationsper second.
operations/s None
iSCSI Read Byte Rate Bytes read per second via block protocolfrom the volume since the last collect.
MB/s None
iSCSI Read Bytes Bytes read via iSCSI from the volumesince the last collect.
GB None
iSCSI Read Operation Rate Number of block protocol read operationsper second.
operations/s None
iSCSI Read Response Time Average response time for block protocolread operations.
ms Warning = 30 to 100Alarm > 100
iSCSI Response Time Average response time for all blockprotocol operations.
ms Warning = 30 to 100Alarm > 100
iSCSI Transfer Byte Rate Total bytes read and written per secondvia iSCSI to the volume.
MB/s None
80Reference Guide
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
Name Description Unit Default AlertConditions
iSCSI Transfer Bytes Bytes read and written via iSCSI to thevolume since the last collect.
GB None
iSCSI Write Byte Rate Bytes written per second via iSCI to thevolume since the last collect.
MB/s None
iSCSI Write Bytes Bytes written via iSCSI to the volumesince the last collect.
GB None
iSCSI Write Operation Rate Number of iSCI write operations persecond.
operations/s None
iSCSI Write Response Time Average response time for iSCI writeoperations.
ms Warning = 30 to 100Alarm > 100
Maximum Inode Count Maximum number of user-visible files(inodes).
n/a None
MirrorStatus Volume's mirror status. {0 = OK; 1 =Degraded; 2 =Failed}
1 = Warning2 = Alarm
NFS Operation Rate Total number of NFS operations persecond.
operations/s None
NFS Read Byte Rate Bytes read per second via NFS from thevolume since the last collect.
MB/s None
NFS Read Bytes Bytes read via NFS from the volume sincethe last collect.
GB None
NFS Read Operation Rate Number of NFS read operations persecond.
operations/s None
NFS Read Response Time Average response time for NFS readoperations.
ms Warning = 30 to 100Alarm > 100
NFS Response Time Average response time for all NFSoperations.
ms Warning = 30 to 100Alarm > 100
NFS Transfer Byte Rate Total bytes read and written per secondvia NFS to the volume.
MB/s None
NFS Transfer Bytes Read and written bytes via NFS to thevolume since the last collect.
GB None
NFS Write Byte Rate Bytes written per second via NFS to thevolume since the last collect.
MB/s None
NFS Write Bytes Bytes written via NFS to the volume sincethe last collect.
GB None
NFS Write Operation Rate Number of write NFS operations persecond.
operations/s None
NFS Write Response Time Average response time for NFS writeoperations.
ms Warning = 30 to 100Alarm > 100
Operation Rate Total number of operations per second. operations/s None
Owning vFiler Name of the vFiler which owns thisvolume.
n/a None
Quota Status Quota state and percent initialized. 100%means that quotas are on, 0% meansquotas are off, and anywhere inbetweenmeans that quotas are initializing.
n/a None
81Reference Guide
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
Name Description Unit Default AlertConditions
Read Byte Rate Bytes read per second from the volumesince the last collect.
MB/s None
Read Bytes Bytes read from the volume since the lastcollect.
GB None
Read Operation Rate Number of read operations per second. operations/s None
Read Response Time Average response time for readoperations.
ms Warning = 30 to 100Alarm > 100
Response Time* Average response time for all operations. ms Warning = 30 to 100Alarm > 100
SAN Operation Rate Total number of SAN operations persecond
operations/s None
SAN Read Byte Rate Bytes read per second from the SAN sincethe last collect.
MB/s None
SAN Read Bytes Bytes read via SAN from the volume sincethe last collect.
GB None
SAN Read Operation Rate Number of SAN read operations persecond.
operations/s None
SAN Read Response Time Average response time for SAN readoperations
ms Warning = 30 to 100Alarm > 100
SAN Response Time Average response time for all SANoperations
ms Warning = 30 to 100Alarm > 100
SAN Transfer Byte Rate Total bytes read and written per secondvia SAN to the volume.
MB/s None
SAN Transfer Bytes Read and written bytes via SAN to thevolume since the last collect.
GB None
SAN Write Byte Rate Bytes written per second via SAN to thevolume since the last collect.
MB/s None
SAN Write Bytes Bytes written via SAN to the volume sincethe last collect.
GB None
SAN Write Operation Rate Number of SAN write operations persecond.
operations/s None
SAN Write Response Time Average response time for SAN writeoperations.
ms Warning = 30 to 100Alarm > 100
Size Total size of the volume includingSnapshot reserve.
n/a None
Snapshot ReservedCapacity Percentage
Percentage of disk space that has beenset aside as reserved for snapshotusage.
% None
Status Information Detailed information about the volumestatus.
n/a None
Status Status of the volume. {0 = OK; 1 =Degraded; 2 =Failed}
1 = Warning2 = Alarm
Transfer Byte Rate* Total bytes read and written per secondto the volume.
MB/s None
82Reference Guide
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
Name Description Unit Default AlertConditions
Transfer Bytes Read and written bytes to the volumesince the last collect.
GB None
Type The type of the volume. Possible valuesare "Flexible" or "Traditional".
n/a None
Used Inodes Percentage Percentage of user-visible files (inodes)used.
% None
Inodes Used Number of user-visible files (inodes) used.If the volume is restricted or offline, avalue 0 returned.
inodes None
UUID Universal unique identifier (UUID) for thevolume.
n/a None
Write Byte Rate Bytes written per second to the volumesince the last collect.
MB/s None
Write Bytes Bytes written to the volume since the lastcollect.
GB None
Write Operation Rate Number of write operations per second. operations/s None
Write Response Time Average response time for writeoperations.
ms Warning = 30 to 100Alarm > 100
* A ttributes marked with an asterisk are used by default when v isualizing the corresponding monitor instance in BPPM
83Reference Guide
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
vServer
Parameters
This A pplication Class is only av ailable for NetA pp Filers operated in cluster m ode.
Name Description Unit DefaultAlertConditions
Allowed Protocols Allowedprotocols forthe currentvServer.
n/a None
Disallowed Protocols Disallowedprotocols forthe currentvServer.
n/a None
Status Information Detailedinformationabout theVirtual Serverstatus.
n/a None
Status* Status of thevServer.
{0 = OK; 1 = Degraded; 2 = Failed} 1 = Warning2 = Alarm
* A ttributes marked with an asterisk are used by default when v isualizing the corresponding monitor instance in BPPM
84Reference Guide
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
Special Note on Application Collection StatusThis Boolean parameter shows the status of the application and its ability to collect data. A value ofFalse means that the RSM cannot communicate with or collect information for the application class onthe element.
Customer Support
You can obtain technical support by using the Support page on the BMC Software Web site or bycontacting Customer Support by telephone or e-mail. To expedite your inquiry, please see "BeforeContacting BMC Software."
Support Web SiteYou can obtain technical support from BMC Software 24 hours a day, 7 days a week at http://www.bmc.com/support_home. From this Web site, you can
read overviews about support services and programs that BMC Software offers
find the most current information about BMC Software products
search a database for problems similar to yours and possible solutions
order or download product documentation
report a problem or ask a question
subscribe to receive e-mail notices when new product versions are released
find worldwide BMC Software support center locations and contact information, including e-mailaddresses, fax numbers, and telephone numbers
Support by Telephone or E-mailIn the United States and Canada, if you need technical support and do not have access to the Web, call800 537 1813. Outside the United States and Canada, please contact your local support center forassistance. To find telephone and e-mail contact information for the BMC Software support center thatservices your location, refer to the Contact Customer Support section of the Support page on the BMCSoftware Web site at http://www.bmc.com/support_home.
Before Contacting BMC SoftwareBefore you contact BMC Software, have the following information available so that Customer Supportcan begin working on your problem immediately:
� Product informationproduct name
product version (release number)
license number and password (trial or permanent)
Operating system and environment information
85Customer Support
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
machine type
operating system type, version, and service pack or other maintenance level such as PUT or PTF
system hardware configuration
serial numbers
related software (database, application, and communication) including type, version, and servicepack or maintenance level
Sequence of events leading to the problem
Index 86
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
Index
- A -Abnormalities 28
Action
Configure 17
Detection 30, 32, 33
Inventory 36
Report 34
Verification 37Adapter
Add 21
Create 21Alarm 38
Alert conditions 38
Application Classes 20
Add 13, 17
Aggregate 32, 44
CIFS 46
Cluster 47
Controller 48
Delete 18
Disk 50
Ethernet Port 51
Fan 53
FC Port 54
Filer 56
Host Adapter 57
ISCSI 58
ISCSI Port 59
LUN 60
NDMP 61
NFS 62
Node 63
NVRAM 65
Plex 66
Power Supply 67
Processor 68
Qtree 69
Remove 19
Shelf 70
SIS Volume 71
Snapmirror 72
Snapvault 73
Temperature 74
vFiler 75
Voltage 77
Volume 32, 33, 78
vServer 83
- B -Baselines
BMC ProactiveNet Performance Management 28
Generation 28
Manage 28
Requirements 28BMC
ProactiveNet Performance Management 21BMC ProactiveNet Performance Management
Abnormalities 28
Baselines 28
Key Performance Indicators 28
KPI 28
- C -Category 13
Chart
Customize 32, 37Contact
BMC Software 84Credentials 17
- D -Data
Received 41
Transmitted 41Debug Mode
Enable 42
List 42Devices
Controller 30
Processor 30Disable
LUNs Monitoring 42
Volumes Monitoring 42
Index 87
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
- E -Element Profiles
Properties 13Ethernet/Fiber Port
Report 32
Traffic 32
- F -Files
.par 11
- G -Generate
Baselines 28Getting Started 9
- H -How it works 9
- I -Install / Un-install 17
Add 13
BMC Performance Manager for NetApp Filers 11, 13
Delete 18, 19
Introduction 10
Remove 18, 19
Upload 11Integration Service Agent 21
Introduction 29
Issues
Aggregate Space Utilization 34
Bottleneck 30, 33
Full File Systems 33
Inode Shortages 32
LUN activity 37
Overload 30
Unused LUN 36
- K -Key Performance Indicators
BMC ProactiveNet Performance Management 28
Manage 28KPI
BMC ProactiveNet Performance Management 28
Manage 28
- L -LUNs 37
Disable Monitoring 42
- M -Manage
Baselines 28
Key Performance Indicators 28
KPI 28Monitor Type 21
- N -NetApp Filers Express Level 9
- O -Operating Systems
Linux 9
UNIX 9
Windows 9Overview 8
- P -Package 9
Parameters
Active Processors 48, 63
Administrative Status 46
Aggregate 50
Aggregates 34
Allowed Protocols 83
Index 88
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
Parameters
Application Collection Status 84
Authentication Type 46
Available Capac 78
Available Capacity 33, 44
Available Capacity Percentage 33, 34, 44,78
Bandwidth 57
Bandwidth Utilization 54
Bay 50
Block Size 60
Capacity 44, 50, 78
Channel 70
Checksum Enabled 44
CIFS Operation Rate 47, 48, 56, 63, 69, 78
CIFS Read Byte Rate 78
CIFS Read Bytes 78
CIFS Read Operation Rate 78
CIFS Read Response Time 78
CIFS Response Time 78
CIFS Transfer Byte Rate 78
CIFS Transfer Bytes 78
CIFS Write Byte Rate 78
CIFS Write Bytes 78
CIFS Write Operation Rate 78
CIFS Write Response Time 78
Collisions Packet Rate 51
Compression 78
Configured Speed 54
Consumed Capacity 44, 60, 78
Consumed Capacity Percentage 44, 78
Containing Aggregate 78
CPU Utilization 75
Dense Files 71
Disallowed Protocols 83
Disk Count 44
Disk Read Byte Rate 48, 63
Disk Read Bytes 48, 63
Disk Transfer Byte Rate 47, 48, 56, 63
Disk Transfer Bytes 47, 48, 56, 63
Disk Write Byte Rate 48, 63
Disk Write Bytes 48, 63
Enabled 57, 58, 62
Error Percentage 58
Established Connection 54
FCP Operation Rate 47, 48, 56, 63, 78
FCP Read Byte Rate 78
FCP Read Bytes 78
FCP Read Operation Rate 78
FCP Read Response Time 78
FCP Response Time 78
FCP Transfer Byte Rate 78
FCP Transfer Bytes 78
FCP Write Byte Rate 78
FCP Write Bytes 78
FCP Write Operation Rate 78
FCP Write Response Time 78
File System 34
Firmware Release 68
Firmware Revision 54, 57
Flex Cache Read Byte Rate 78
Flex Cache Write Byte Rate 78
FQDN 47, 56
Hardware Description 54
Hardware Revision 57
Host Address 48
Host ID 48
Hostname 48
HTTP Operation Rate 47, 48, 56, 63
Inbound Bandwidth Utilization 54
Initiator Groups 60
Inodes Used 78
Inodes Used Percentage 78
IP Address 75
IP Addresses 59
Is Consistent 78
Is Snaplock 78
iSCSI Operation Rate 47, 48, 56, 63, 78
iSCSI Read Byte Rate 78
iSCSI Read Bytes 78
iSCSI Read Operation Rate 78
iSCSI Read Response Time 78
iSCSI Response Time 78
iSCSI Transfer Byte Rate 78
iSCSI Transfer Bytes 78
iSCSI Write Bytes 78
iSCSI Write Operation Rate 78
iSCSI Write Response Time 78
Lag 72, 73
Last Operation Size 71
Last Snapshot 72, 73
Last Transfer Duration 72, 73
Last Transfer Size 72, 73
Last Transfer Type 72, 73
Link Speed 54
Link Status 54
LUNs 36
Mapped 36, 60
Index 89
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
Parameters
Maximum Inode Count 78
Memory Size 48, 63
Mirror Status 44, 78
Mirror Timestamp 72, 73
MirrorStatus 78
Model 48, 50, 57, 63
Module 70
Multi Protocol Type 60
Multicast Received Packet Rate 51
Multicast Sent Packet Rate 51
Multicast Transfer Packet Rate 51
Name 75
Netmask 75
Network Received Byte Rate 63, 75
Network Received Bytes 48, 63, 75
Network Sent Byte Rate 48, 63, 75
Network Sent Bytes 48, 63, 75
Network Transfer Byte Rate 47, 48, 56, 63,75
Network Transfer Bytes 47, 48, 56, 63, 75
NFS Operation Rate 47, 48, 56, 63, 69, 78
NFS Read Byte Rate 78
NFS Read Bytes 78
NFS Read Operation Rate 78
NFS Read Response Time 78
NFS Response Time 78
NFS Transfer Byte Rate 78
NFS Transfer Bytes 78
NFS Write Byte Rate 78
NFS Write Bytes 78
NFS Write Operation Rate 78
NFS Write Response Time 78
Node Name 51
Number Of Files Too Small 71
Number of Processors 48, 63
Online 60
Opened Sessions 61
Operation Rate 44, 46, 47, 48, 50, 54, 56,57, 58, 59, 60, 62, 63, 65, 69, 75, 78
Oplocks Enabled 69
Other Operation Rate 54, 60, 69, 75
Outbound Bandwidth Utilization 54
Owning vFiler 78
Packet Size 54
Parent Host 44
Part Number 68
Partner System Name 48
Physical Size 50
Plex 50
Pool 50
Port 50
Port Address 54
Port Count 47, 56
Portal Group IDs 59
Ports 59
Power Consumption 47, 56
Present 48, 50, 51, 53, 54, 57, 63, 67, 68,70
Processor Type 68
Processor Utilization 30, 48, 63, 68
Progression 71
Quota Status 78
RAID Group 50
RAID Size 44
RAID State 50
RAID Type 50
Read Byte Rate 37, 57, 58, 60, 75, 78
Read Bytes 57, 58, 60, 75, 78
Read Only 60
Read Operation Rate 44, 46, 48, 50, 54,57, 58, 59, 60, 62, 63, 78
Read Response Time 46, 48, 50, 58, 59,62, 63, 78
Received Byte Rate 51, 54
Received Bytes 51, 54
Received Error Rate 51
Received Packet Dropped Rate 51
Received Packet Rate 51
Redundant 57
Response Time 46, 48, 50, 58, 59, 60, 62,63, 65, 78
Revision 54, 68
SAN Operation Rate 78
SAN Read Byte Rate 78
SAN Read Bytes 78
SAN Read Operation Rate 78
SAN Read Response Time 78
SAN Response Time 78
SAN Transfer Byte Rate 78
SAN Transfer Bytes 78
SAN Write Byte Rate 78
SAN Write Bytes 78
SAN Write Operation Rate 78
SAN Write Response Time 78
Saved Space Percentage 71
Schedule 71
SCSI Write Byte Rate 78
Index 90
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
Parameters
Security Style 46, 69
Sent Byte Rate 51, 54
Sent Bytes 51, 54
Sent Error Rate 51
Sent Packet Rate 51
Serial Number 48, 50, 60, 63, 67, 68
Shared Saved Blocks 71
Shelf 50
SIS Duration 71
Size 60, 78
Snaplock 44
Snapshot Reserved Capacity Percentage 78
Space Condition Limitation Count 71
Space Reservation Status 44, 60
Spare Disk Count 47, 56
Speed 50, 53
StandBy 54
Status 38, 44, 46, 50, 51, 53, 54, 59, 66,67, 70, 71, 72, 73, 74, 75, 77, 78, 83
Status Information 44, 46, 50, 51, 53, 54,59, 66, 67, 70, 71, 72, 73, 74, 75, 77, 78, 83
Synchronized 66
System ID 63
System Revision 48, 63
Temperature 74
Temperature Status 74
Temperature Status Information 74
Time Since Last Activity 60
Total Files 44
Transfer Byte Rate 51, 54, 57, 58, 60, 65,72, 73, 75, 78
Transfer Bytes 51, 54, 57, 58, 60, 65, 72,73, 75, 78
Transfer Error Rate 51
Transfer Packet Rate 51
Type 44, 50, 54, 57, 69, 70, 78
UID 70
Uptime 63
Used 57
Used Files 44
Used Inodes Percentage 32
UUID 78
Vendor 48, 50, 63
Volume Count 44
Write Byte Rate 37, 57, 58, 60, 78
Write Bytes 57, 58, 60, 75, 78
Write Operation Rate 44, 46, 48, 50, 54,57, 58, 59, 60, 62, 63, 75, 78
Write Response Time 46, 48, 50, 58, 62,63, 78
WWN 57
WWNN 54
WWPN 54Performance
Degradation 33
Degradations 30Performance Manager 8, 11
Platforms 9
Windows 9Portal level 9
Product information 84
Properties
Collection interval 13
Credentials 13
Debug Mode 13
Disable LUNs Monitoring 13
Disable Volumes Monitoring 13
Element 17
Hostname 13
IP Address 13
Missing Device Detection 13
Partner Hostname 13
Port 13
Transport Protocol 13
- R -Reference Guide
Introduction 44Release Notes 7
Remote Service Monitor 9
Reporting 41
Ethernet/Fiber Port Traffic 32Requirements 9
RSM 9
- S -Storage 13
Support
Customer Support 84
Debug Mode 42
Support Web Site 84
Index 91
BMC Performance Manager Express for NetApp Filers
Version 4.0.01
- T -Threshold 13, 17, 30
Edit 38
Setting 38
- V -vFilers Monitoring 7
Volumes
Disable Monitoring 42
- W -Warning 38
What's new 7
About BMC® SoftwareBMC Software helps leading companies around the world put technology at theforefront of business transformation, improving the delivery and consumption ofdigital services. From mainframe to cloud to mobile, BMC delivers innovative ITmanagement solutions that have enabled more than 20,000 customers toleverage complex technology into extraordinary business performance—increasing their agility and exceeding anything they previously thought possible.
For more information about BMC Software, visit www.bmc.com.
About Sentry Software™Sentry Software, a strategic Technology Alliance Partner of BMC Software,provides comprehensive multi-platform monitoring solutions that enablemanagement of the hardware and software aspects of all servers and SANs andcovering up to 100 % of custom applications within the BMC ProactiveNetPerformance Management environment. Sentry Software also develops adaptersfor BMC Atrium Orchestrator that enables IT administrators to automate theexecution of common requests and tasks that occur in the daily course of IToperations. Combined with BMC’s servers and network automation tools, theadapters allow IT administrators to implement provisioning anddecommissioning workflows that cover all layers of their IT infrastructure. Finally,Sentry Software designs connectors that bring storage capacity metrics into BMCCapacity Optimization to ensure IT administrators that their storageinfrastructure is properly sized for their current and future needs.The combination of its monitoring, automation, and capacity optimizationcapabilities for IT infrastructures, makes Sentry Software a key-partner in thestorage management marketplace. For more information about Sentry Software,please visit www.sentrysoftware.com.