brand health check descriptions

Upload: jordan-sujatmoko

Post on 10-Apr-2018

221 views

Category:

Documents


0 download

TRANSCRIPT

  • 8/8/2019 Brand Health Check Descriptions

    1/21

    Brand HealthcheckEvaluation and Positioning

    UK/BRANDING

    Brand Healthcheck:The scientific way to measureyour brand equity

  • 8/8/2019 Brand Health Check Descriptions

    2/21

    Brand HealthcheckEvaluation and Positioning

    UK/BRANDING

    We are all unique, original, different from everyoneelse, we all have our own idenity that denes whowe are. Your brand should say who you are, whatyou do and how you do it. Your brand should bedriven by your customers, to understand how youneed to talk to them.

  • 8/8/2019 Brand Health Check Descriptions

    3/21

  • 8/8/2019 Brand Health Check Descriptions

    4/21

    Brand HealthcheckEvaluation and Positioning

    UK/BRANDING

    How much areyou loved?

    All brands need to keep abreast ofwhat they are doing right and wrong,to avoid ignoring the consumersneeds

    No brand is perfect and there isalways room for improvementYoumay believe that your brand hasstrengths

    Your consumers, clients, staff andsuppliers may think otherwise.

    Or may think you have otherstrengthsYou may, therefore, beinginvesting in strengths that are

    perceived as weaknesses - for thewant of proof

  • 8/8/2019 Brand Health Check Descriptions

    5/21

    Brand HealthcheckEvaluation and Positioning

    UK/BRANDING

    Measuring perception The moment you start asking,you get opinions

    Research is great but it tends to lookat one side of the fence at a time

    Problems arise from differencesof opinion

    Traditional research produces datawhich you then have to analyse tomake sense of it

    Perception is a difficult subject toresearch in the traditional way

  • 8/8/2019 Brand Health Check Descriptions

    6/21

    Brand HealthcheckEvaluation and Positioning

    UK/BRANDING

    Introducing theopinion remover

    There needed to be a way of doingimpartial research into brand perceptionthat showed differences of opinion inan impartial fashion

    There needed to be a way to allowthe research candidates do the talk-ing, instead of the people running theresearch groups

    Brand perception needed to bemeasured in as scientific way as other,less emotional matters

  • 8/8/2019 Brand Health Check Descriptions

    7/21

    Brand HealthcheckEvaluation and Positioning

    UK/BRANDING

    Where we started We took brand apart and separatedit into components that we couldexamine separately, using delvingquestions

    We found a tried and tested technology,used to power Management Training

    and HR 360 analysis (for clients likeReuters and The Guardian)

    We re-engineered the technology tohandle our new methodology usingsoftware experts in Cambridge

    The result - proven engine,different destination

  • 8/8/2019 Brand Health Check Descriptions

    8/21

    Brand HealthcheckEvaluation and Positioning

    UK/BRANDING

    The psychology behindthe questions we ask

    Using a technique we call Brand X-Ray, we unpacked all the components ofa brand and compared each with ahuman characteristic

    Our questions relate in some way tohuman characteristics, so each one

    can be easily understood by any-body, without specialist knowledge

  • 8/8/2019 Brand Health Check Descriptions

    9/21

    Brand HealthcheckEvaluation and Positioning

    UK/BRANDING

    The output Although the subject matter is basedon emotional matters, all the resultsare scientific in format

    Charts give a clear visual explanationof the research findings

    Differences of opinion are seen insharp focusThe gaps betweenvarious perception are obvious

    Problem areas - and things to beproud of - can be easily seen

    Responses to particular questionscan be seen in detail

  • 8/8/2019 Brand Health Check Descriptions

    10/21

    Brand HealthcheckEvaluation and Positioning

    UK/BRANDING

    Client: BPADate: 20.05.05Ref: BPA1001

    Developed by MSAInteractive Ltd

    Personality

    EmotionalBenefit

    RationalBenefit

    Self Image

    SocialImage

    Proposition

    Brand CharacteristicsOverall of your brandperception by stakeholders

    n Managern Employeen Customer

    1: Ineffective / Not demonstrated2: Needs development3: Effective /4: Superior /5: Exceptional

  • 8/8/2019 Brand Health Check Descriptions

    11/21

    Brand HealthcheckEvaluation and Positioning

    UK/BRANDING

    Client: BPADate: 20.05.05Ref: BPA1001

    Developed by MSAInteractive Ltd

    1.01.0 1.5 2.0 2.5 3.0 3.5 4.0 4.5 5.0

    1.5

    2.0

    2.5

    3.0

    3.5

    4.0

    i m p o r t a n c e

    Performance

    Brand CharacteristicsOverall of your brandperception by all stakeholders

    Top Right: StrengthsTop Left Priorities for actionBottom Right Supporting strengthsBottom Left Long term development

  • 8/8/2019 Brand Health Check Descriptions

    12/21

    Brand HealthcheckEvaluation and Positioning

    UK/BRANDING

    Client: BPADate: 20.05.05Ref: BPA1001

    Developed by MSAInteractive Ltd

    Brand Characteristics: Longer term development needs

  • 8/8/2019 Brand Health Check Descriptions

    13/21

    Brand HealthcheckEvaluation and Positioning

    UK/BRANDING

    Client: BPADate: 20.05.05Ref: BPA1001

    Developed by MSAInteractive Ltd

    0.0

    0.5

    1.0

    1.5

    2.0

    2.5

    3.0

    3.5

    4.0

    4.5

    5.0

    Brand profile

    2.8 3.0

    3.8

    A v e r a g e r a

    t i n g

    Brand ProfileOverall of your brandperception by stakeholders

    n Managern Employeen Customer

  • 8/8/2019 Brand Health Check Descriptions

    14/21

    Brand HealthcheckEvaluation and Positioning

    UK/BRANDING

    Client: BPADate: 20.05.05Ref: BPA1001

    Developed by MSAInteractive Ltd

    0.0

    0.5

    1.0

    1.5

    2.0

    2.5

    3.0

    3.5

    4.0

    4.5

    5.0

    Personality EmotionalBenefit

    RationalBenefit

    Self Image SocialImage

    Proposition

    A v e r a g e r a

    t i n g

    3 . 0

    3 . 3

    2 . 5

    3 . 1

    3 . 3

    2 . 4

    2 . 7 2

    . 9

    2 . 4

    2 . 8

    2 . 8

    2 . 7

    3 . 0

    2 . 6

    2 . 5

    2 . 9

    3 . 2

    2 . 6

    Brand AttributesComparison of brandperception by attributes

    n Managern Employeen Customer

  • 8/8/2019 Brand Health Check Descriptions

    15/21

    Brand Negatives

    Q) List up to 3 things about this brand you think should change

    m Arrogantm More accountablem More aggressivem More connectedm

    More dependablem More innovationm More organisedm More organisedm More organisedm More pro-activem More proffessionalm More Solidm More urgencym Not approachablem Not pro-activem The MD is wrong for us. He just gives off the wrong imagem They send rude emails about selling morem Theyre always doing loads of ads - they should spend money getting more staff to help with enquiries

    Brand HealthcheckEvaluation and Positioning

    UK/BRANDING

    Client: BPADate: 20.05.05Ref: BPA1001

    Developed by MSAInteractive Ltd

  • 8/8/2019 Brand Health Check Descriptions

    16/21

    Comments

    Q) General comments.

    m Exciting brand with potential needs to work on management skills and organistationm Good sold company, need some input with managemtn and technical innvovationm Great company, crap managersm Technically very good with excellent expeirience but unapproachable and coldm

    Very good product, crap sales people and communiucations

    Brand HealthcheckEvaluation and Positioning

    UK/BRANDING

    Client: BPADate: 20.05.05Ref: BPA1001

    Developed by MSAInteractive Ltd

  • 8/8/2019 Brand Health Check Descriptions

    17/21

    Brand HealthcheckEvaluation and Positioning

    UK/BRANDING

    Brand Healthcheck:Our Company

    UK/Branding is an experienced brandstrategy and communications agency.

    We create and implement brandingprogrammes that maximise brand andproduct awareness. We offer a portfolioof services from strategic consultancy

    to full service implementation.Our integrated systems gives ourclients total control over every aspectof a programmes development.

    Our experienced teams work in part-nership with specialist resources tocreate cohesive branding solutions.

  • 8/8/2019 Brand Health Check Descriptions

    18/21

    Brand HealthcheckEvaluation and Positioning

    UK/BRANDING

    Brand Healthcheck:Our Team

    Philip Morley

    Philip specialises in Brand Positioningand the Evaluation of Brand and Marketingprogrammes. His experience rangesacross the full spectrum, from consumergoods, pharmaceuticals, business-to-business, to institutions and governments.

    Experience with O&M Hong Kongand then Creative Director with DDBNeedham Worldwide led to him advisingmajor clients both UK and Internationally.

    Paul Weber

    Paul is responsible for all strategic brandingand design issues. His experiences onboth the branding and communicationsside at both creative and manageriallevels allow him to provide clients witha unique approach and understanding oftheir needs. Paul has worked on Brandand Product launches with

    Air Miles, Simoco, Little Chef andProvident Financial.

    Vandy Massey

    Her work is focused on the managementof information to deliver maximum valueto individuals and organisations, usingperformance tools allowing measurementof brand perception. Her consultancy MSAInteractive offers a worldclass service in

    developing and supporting on-lineperformance tools, designed to optimisethe performance of the people who makeyour business work. She has built up aclient base that includes a number ofglobal organisations as well as localtrainers and consultants.

  • 8/8/2019 Brand Health Check Descriptions

    19/21

    Brand HealthcheckEvaluation and Positioning

    UK/BRANDING

    Brand Healthcheck:Our Services

    We provide our clients with total strategy,creative and production resources, inte-grating and controlling each stage withintelligentproject and client management.

    Brand Strategy:

    -Research programme-Brand & Visual audit (review)-Brand positioning (analysis)-Name generation-Legal searches and Name registration

    Brand Identity:

    -Design concept and Implementation-Guidelines production-Ongoing situation assessment

  • 8/8/2019 Brand Health Check Descriptions

    20/21

    Brand HealthcheckEvaluation and Positioning

    UK/BRANDING

    Brand Healthcheck:Our Experience

    Consumer

    Audi Air Miles Travel Promotions Anglian Railways APU (Anglian Polytechnic University)BrotherBlacks Leisure

    CanonGranada Group plcInstitute of PetroleumMacleansPerkins Foods plcToni & Guy InternationalUniversity College London

    VW

    B2B

    Advance InternationalBritish Pipline AgencyBurke E Porter (Redgrid)CIP (Construction Industry Publications)Episys GroupInstitute of Petroleum

    Kier GroupSimoco (Philips Mobile Radio)Securicor 3net

  • 8/8/2019 Brand Health Check Descriptions

    21/21

    Brand HealthcheckEvaluation and Positioning

    UK/BRANDING

    For more information pleasecall us on 44(0) 1763 208663

    Send an email>Browse our website>Browse our projects>

    mailto:[email protected]://www.ukbranding.com/http://www.ukbranding.com/projects_overview.htmhttp://www.ukbranding.com/projects_overview.htmhttp://www.ukbranding.com/mailto:[email protected]