brand health check descriptions
TRANSCRIPT
-
8/8/2019 Brand Health Check Descriptions
1/21
Brand HealthcheckEvaluation and Positioning
UK/BRANDING
Brand Healthcheck:The scientific way to measureyour brand equity
-
8/8/2019 Brand Health Check Descriptions
2/21
Brand HealthcheckEvaluation and Positioning
UK/BRANDING
We are all unique, original, different from everyoneelse, we all have our own idenity that denes whowe are. Your brand should say who you are, whatyou do and how you do it. Your brand should bedriven by your customers, to understand how youneed to talk to them.
-
8/8/2019 Brand Health Check Descriptions
3/21
-
8/8/2019 Brand Health Check Descriptions
4/21
Brand HealthcheckEvaluation and Positioning
UK/BRANDING
How much areyou loved?
All brands need to keep abreast ofwhat they are doing right and wrong,to avoid ignoring the consumersneeds
No brand is perfect and there isalways room for improvementYoumay believe that your brand hasstrengths
Your consumers, clients, staff andsuppliers may think otherwise.
Or may think you have otherstrengthsYou may, therefore, beinginvesting in strengths that are
perceived as weaknesses - for thewant of proof
-
8/8/2019 Brand Health Check Descriptions
5/21
Brand HealthcheckEvaluation and Positioning
UK/BRANDING
Measuring perception The moment you start asking,you get opinions
Research is great but it tends to lookat one side of the fence at a time
Problems arise from differencesof opinion
Traditional research produces datawhich you then have to analyse tomake sense of it
Perception is a difficult subject toresearch in the traditional way
-
8/8/2019 Brand Health Check Descriptions
6/21
Brand HealthcheckEvaluation and Positioning
UK/BRANDING
Introducing theopinion remover
There needed to be a way of doingimpartial research into brand perceptionthat showed differences of opinion inan impartial fashion
There needed to be a way to allowthe research candidates do the talk-ing, instead of the people running theresearch groups
Brand perception needed to bemeasured in as scientific way as other,less emotional matters
-
8/8/2019 Brand Health Check Descriptions
7/21
Brand HealthcheckEvaluation and Positioning
UK/BRANDING
Where we started We took brand apart and separatedit into components that we couldexamine separately, using delvingquestions
We found a tried and tested technology,used to power Management Training
and HR 360 analysis (for clients likeReuters and The Guardian)
We re-engineered the technology tohandle our new methodology usingsoftware experts in Cambridge
The result - proven engine,different destination
-
8/8/2019 Brand Health Check Descriptions
8/21
Brand HealthcheckEvaluation and Positioning
UK/BRANDING
The psychology behindthe questions we ask
Using a technique we call Brand X-Ray, we unpacked all the components ofa brand and compared each with ahuman characteristic
Our questions relate in some way tohuman characteristics, so each one
can be easily understood by any-body, without specialist knowledge
-
8/8/2019 Brand Health Check Descriptions
9/21
Brand HealthcheckEvaluation and Positioning
UK/BRANDING
The output Although the subject matter is basedon emotional matters, all the resultsare scientific in format
Charts give a clear visual explanationof the research findings
Differences of opinion are seen insharp focusThe gaps betweenvarious perception are obvious
Problem areas - and things to beproud of - can be easily seen
Responses to particular questionscan be seen in detail
-
8/8/2019 Brand Health Check Descriptions
10/21
Brand HealthcheckEvaluation and Positioning
UK/BRANDING
Client: BPADate: 20.05.05Ref: BPA1001
Developed by MSAInteractive Ltd
Personality
EmotionalBenefit
RationalBenefit
Self Image
SocialImage
Proposition
Brand CharacteristicsOverall of your brandperception by stakeholders
n Managern Employeen Customer
1: Ineffective / Not demonstrated2: Needs development3: Effective /4: Superior /5: Exceptional
-
8/8/2019 Brand Health Check Descriptions
11/21
Brand HealthcheckEvaluation and Positioning
UK/BRANDING
Client: BPADate: 20.05.05Ref: BPA1001
Developed by MSAInteractive Ltd
1.01.0 1.5 2.0 2.5 3.0 3.5 4.0 4.5 5.0
1.5
2.0
2.5
3.0
3.5
4.0
i m p o r t a n c e
Performance
Brand CharacteristicsOverall of your brandperception by all stakeholders
Top Right: StrengthsTop Left Priorities for actionBottom Right Supporting strengthsBottom Left Long term development
-
8/8/2019 Brand Health Check Descriptions
12/21
Brand HealthcheckEvaluation and Positioning
UK/BRANDING
Client: BPADate: 20.05.05Ref: BPA1001
Developed by MSAInteractive Ltd
Brand Characteristics: Longer term development needs
-
8/8/2019 Brand Health Check Descriptions
13/21
Brand HealthcheckEvaluation and Positioning
UK/BRANDING
Client: BPADate: 20.05.05Ref: BPA1001
Developed by MSAInteractive Ltd
0.0
0.5
1.0
1.5
2.0
2.5
3.0
3.5
4.0
4.5
5.0
Brand profile
2.8 3.0
3.8
A v e r a g e r a
t i n g
Brand ProfileOverall of your brandperception by stakeholders
n Managern Employeen Customer
-
8/8/2019 Brand Health Check Descriptions
14/21
Brand HealthcheckEvaluation and Positioning
UK/BRANDING
Client: BPADate: 20.05.05Ref: BPA1001
Developed by MSAInteractive Ltd
0.0
0.5
1.0
1.5
2.0
2.5
3.0
3.5
4.0
4.5
5.0
Personality EmotionalBenefit
RationalBenefit
Self Image SocialImage
Proposition
A v e r a g e r a
t i n g
3 . 0
3 . 3
2 . 5
3 . 1
3 . 3
2 . 4
2 . 7 2
. 9
2 . 4
2 . 8
2 . 8
2 . 7
3 . 0
2 . 6
2 . 5
2 . 9
3 . 2
2 . 6
Brand AttributesComparison of brandperception by attributes
n Managern Employeen Customer
-
8/8/2019 Brand Health Check Descriptions
15/21
Brand Negatives
Q) List up to 3 things about this brand you think should change
m Arrogantm More accountablem More aggressivem More connectedm
More dependablem More innovationm More organisedm More organisedm More organisedm More pro-activem More proffessionalm More Solidm More urgencym Not approachablem Not pro-activem The MD is wrong for us. He just gives off the wrong imagem They send rude emails about selling morem Theyre always doing loads of ads - they should spend money getting more staff to help with enquiries
Brand HealthcheckEvaluation and Positioning
UK/BRANDING
Client: BPADate: 20.05.05Ref: BPA1001
Developed by MSAInteractive Ltd
-
8/8/2019 Brand Health Check Descriptions
16/21
Comments
Q) General comments.
m Exciting brand with potential needs to work on management skills and organistationm Good sold company, need some input with managemtn and technical innvovationm Great company, crap managersm Technically very good with excellent expeirience but unapproachable and coldm
Very good product, crap sales people and communiucations
Brand HealthcheckEvaluation and Positioning
UK/BRANDING
Client: BPADate: 20.05.05Ref: BPA1001
Developed by MSAInteractive Ltd
-
8/8/2019 Brand Health Check Descriptions
17/21
Brand HealthcheckEvaluation and Positioning
UK/BRANDING
Brand Healthcheck:Our Company
UK/Branding is an experienced brandstrategy and communications agency.
We create and implement brandingprogrammes that maximise brand andproduct awareness. We offer a portfolioof services from strategic consultancy
to full service implementation.Our integrated systems gives ourclients total control over every aspectof a programmes development.
Our experienced teams work in part-nership with specialist resources tocreate cohesive branding solutions.
-
8/8/2019 Brand Health Check Descriptions
18/21
Brand HealthcheckEvaluation and Positioning
UK/BRANDING
Brand Healthcheck:Our Team
Philip Morley
Philip specialises in Brand Positioningand the Evaluation of Brand and Marketingprogrammes. His experience rangesacross the full spectrum, from consumergoods, pharmaceuticals, business-to-business, to institutions and governments.
Experience with O&M Hong Kongand then Creative Director with DDBNeedham Worldwide led to him advisingmajor clients both UK and Internationally.
Paul Weber
Paul is responsible for all strategic brandingand design issues. His experiences onboth the branding and communicationsside at both creative and manageriallevels allow him to provide clients witha unique approach and understanding oftheir needs. Paul has worked on Brandand Product launches with
Air Miles, Simoco, Little Chef andProvident Financial.
Vandy Massey
Her work is focused on the managementof information to deliver maximum valueto individuals and organisations, usingperformance tools allowing measurementof brand perception. Her consultancy MSAInteractive offers a worldclass service in
developing and supporting on-lineperformance tools, designed to optimisethe performance of the people who makeyour business work. She has built up aclient base that includes a number ofglobal organisations as well as localtrainers and consultants.
-
8/8/2019 Brand Health Check Descriptions
19/21
Brand HealthcheckEvaluation and Positioning
UK/BRANDING
Brand Healthcheck:Our Services
We provide our clients with total strategy,creative and production resources, inte-grating and controlling each stage withintelligentproject and client management.
Brand Strategy:
-Research programme-Brand & Visual audit (review)-Brand positioning (analysis)-Name generation-Legal searches and Name registration
Brand Identity:
-Design concept and Implementation-Guidelines production-Ongoing situation assessment
-
8/8/2019 Brand Health Check Descriptions
20/21
Brand HealthcheckEvaluation and Positioning
UK/BRANDING
Brand Healthcheck:Our Experience
Consumer
Audi Air Miles Travel Promotions Anglian Railways APU (Anglian Polytechnic University)BrotherBlacks Leisure
CanonGranada Group plcInstitute of PetroleumMacleansPerkins Foods plcToni & Guy InternationalUniversity College London
VW
B2B
Advance InternationalBritish Pipline AgencyBurke E Porter (Redgrid)CIP (Construction Industry Publications)Episys GroupInstitute of Petroleum
Kier GroupSimoco (Philips Mobile Radio)Securicor 3net
-
8/8/2019 Brand Health Check Descriptions
21/21
Brand HealthcheckEvaluation and Positioning
UK/BRANDING
For more information pleasecall us on 44(0) 1763 208663
Send an email>Browse our website>Browse our projects>
mailto:[email protected]://www.ukbranding.com/http://www.ukbranding.com/projects_overview.htmhttp://www.ukbranding.com/projects_overview.htmhttp://www.ukbranding.com/mailto:[email protected]
MLS Sales Meeting Message May 2014 Be sure to check MLS N ews for full descriptions and screenshots!
MLS Sales Meeting Message July 2014 Be sure to check MLS News for full descriptions and screenshots!