braun erik and otgaar alexander - city_identity_and_image

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    City Identity and Image

    A first discussion

    Erik Braun & Alexander Otgaar

    EURICUR

    Erasmus University Rotterdam

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    Structure of the presentation

    Urban dynamics in Europe

    The consequences for cities

    What cities do to change their image

    Key observations on city image(s)

    City image rooted in city identity?

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    0 100 500 km

    Guyane (F)

    Guadeloupe

    (F)

    Martinique

    (F)

    Runion

    (F)

    Canarias (E)

    Aores (P)

    Madeira

    (P)

    Kypros

    SIG16SIG16

    Euclidean distance between centres of urban areas

    less than 100 km

    100 km to 150 km

    A.9 Spacing between European urban areas

    @GIP R.E.C.L.U.S. Equipe P.A.R.I.S., C. Rozenblat, 1995

    Source: GEOPOLIS, F.Moriconi-Ebrard, 1993

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    Urban dynamics in Europe

    The Informational society is one of the drivers

    behind urban changeGlobalisation is another driver behind urbanchange

    Competition between cities and regionsIncreasing interdependencies between citiesand regions across Europe

    Generally speaking the differences among theold member states and among regions havediminished

    Differences within regions, and especially withincities increase

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    Urban dynamics in Europe

    Cities are considered as engines behind

    the EU economy

    Capital cities are major contributors to

    economic growthEconomic performance of cities in transition

    is below the national average

    Increasing social polarisation and spatialfragmentation

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    The consequences for cities

    Safeguard the citys competitiveness and

    stimulate social inclusion at the same time.Cities operate in a media society

    City marketing (or place marketing) has gained

    attention as a weapon against competitionImage and identity have become key concernsof city managers and urban planners in times of

    globalisation and growing personal mobility.It has become essential to emotionally bindlocal residents and firms to a place, and to

    attract outside interest in the place

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    What cities do to change their

    image

    Branding

    City websites(Sporting or Cultural) Events

    Landmark buildings & projects

    Architecture & public space

    Citizen involvement; civic pride

    Urban communication policy (PR, mediarelations etc.)

    Sports team or cultural institution

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    Example 1: Branding

    A brand is more than a label or umbrella of

    productsBrands bring to mind distinct images,associations, and experiences.

    Brands are not only a source of differentiation,but also of identification, recognition, continuityand collectivity.

    Schmitt (1999) a brand is a rich source ofsensory, affective and cognitive associationsthat result in memorable brand experiences

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    Branding Amsterdam

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    Building a brand for

    Birmingham

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    Building a brand for

    Birmingham

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    Building a brand for

    Birmingham

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    Building a brand for

    Birmingham

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    B for Barcelona

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    Basel beats differently

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    Basel beats differently

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    Miffy loves New York City

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    Miffy loves New York City

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    Example 2: websites

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    Example 3: Events

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    Events

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    Events

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    Events

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    Events: Cultural Capital 2004?

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    Events: Cultural Capital 2004?

    Example 4: Landmark

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    Example 4: Landmark

    buildings & projects

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    Bullring in Birmingham

    Key observations about the

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    Key observations about the

    city image(s)

    City image is the perception of the city (or city

    functions) by the stakeholdersThere is not just one city image

    The image presented by a city should be

    different from the image presented by others(competing cities)

    A one-dimensional image can make a city very

    vulnerable, and therefore, a more pluralist rangeof presentations seems advisable.

    Key observations about the

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    Urban

    Stakeholders

    Citys image

    as a place to:

    Live

    Work

    Invest

    VisitRecreate

    Shop

    Etc.

    Citys

    imageas desired

    by

    Policy

    Makers

    PerceptionPossible

    GAPBlack

    Box?

    City identity

    Key observations about the

    city image(s)

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    Whats the black box about?

    No definite answer but:

    1. A key element is information processingInformation comes from various sources, ownexperience and experience of others, professionaladvice etc. influence the perception of stakeholders!

    There are limits to access to information as well asthe capacity of stakeholders to process thatinformation (bounded rationality)

    Information brokers and creators (opinion makers,media etc.)

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    Whats the black box about?

    2. Emotions

    (Personal) history, sympathy etc.

    3. Associations

    With: people, buildings, sports teams,important events, museums, companies,

    parks, public space, but also: crime,

    violence, pollution, congestion etc.Imagineability of the urban environment,

    A difficult concept: urban

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    A difficult concept: urban

    identity

    Kotler states that you can create and

    design identities for places:places are, indeed, products whoseidentities and values must be designedand marketed

    Murray presents a different view:

    identities can not be designed but needto be discovered

    City image rooted in city

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    City image rooted in city

    identity?

    Identity is not the same as image

    Identity is rooted in the community

    Murray: Set of energetic (positive and negative)

    views held by individuals and communities

    Identity can be described as what the entity is:

    its character, its culture and personality

    An area (neighbourhood, city, region) can haveseveral (multiple) identities

    Key observations about the

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    Urban

    Stakeholders

    Citys image

    as a place to:Live

    Work

    Invest

    VisitRecreate

    Shop

    Etc.

    Citys

    imageas desired

    by

    Policy

    Makers

    PerceptionPossible

    GAPBlack

    Box?

    City identity

    Key observations about the

    city image(s)

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    To conclude:

    Build the on the identity and image

    framework as the scientific backbone ofthe project

    Position the TWT themes in theframework