bribie bowls club vip clubbribiebowls.com/wp-content/uploads/2014/12/loyalty-rewards-final … ·...

8
Bribie Bowls Club VIP CLUB Loyalty Rewards Program

Upload: others

Post on 17-Jul-2020

0 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Bribie Bowls Club VIP CLUBbribiebowls.com/wp-content/uploads/2014/12/loyalty-rewards-FINAL … · point of sale terminals throughout the Club. 7. It is the responsibility of the Member

Bribie Bowls Club

VIP CLUB

Loyalty Rewards Program

Page 2: Bribie Bowls Club VIP CLUBbribiebowls.com/wp-content/uploads/2014/12/loyalty-rewards-FINAL … · point of sale terminals throughout the Club. 7. It is the responsibility of the Member
Page 3: Bribie Bowls Club VIP CLUBbribiebowls.com/wp-content/uploads/2014/12/loyalty-rewards-FINAL … · point of sale terminals throughout the Club. 7. It is the responsibility of the Member
Page 4: Bribie Bowls Club VIP CLUBbribiebowls.com/wp-content/uploads/2014/12/loyalty-rewards-FINAL … · point of sale terminals throughout the Club. 7. It is the responsibility of the Member

The program has been designed to say

thankyou for your loyalty and to give you

more of what you love at the Bribie

Island Bowls Club.

How do I earn Points?

Use your membership card to earn points when playing

a gaming machine, or when you purchase beverages

from the bar or the bottle shop.

Gaming Machine $5 Turnover = 1 Point

Bottle Shop or Bar $1 spend = 1 Point

LEVEL POINTS REQUIRED

RUBY Entry Level

EMERALD 1250

SAPPHIRE 6250

DIAMOND 12500

DIAMOND EXCLUSIVE 25000

Page 5: Bribie Bowls Club VIP CLUBbribiebowls.com/wp-content/uploads/2014/12/loyalty-rewards-FINAL … · point of sale terminals throughout the Club. 7. It is the responsibility of the Member

How can I use my points?

Points can be redeemed at the Bar or Bottle Shop

when making a purchase and your points balance

will NOT effect the level you are on. Alternatively

you can Redeem Points for cash at the Cashiers

office.

How do I know which level I am on

When you swipe your card at the Kiosk or in-

sert your card into a gaming machine, It will tell

you which level you are currently on.

How can I check my point balance?

You can check you points balance any time

through the Kiosk card swipe machine. Alter-

natively you can ask one of our friendly staff at

the cashier or reception who can check your

points balance for you, However the points bal-

ance you can see does not reflect the points

you have earnt over a 3 month which determine

the level you are on.

Can I go down a level?

Yes. All levels are adjusted at the end of every

June & December to determine the level you

are on. Points earnt in the previous quarter (3

months rolling period) will determine which

level you will be on . Your points balance will

generally be different to your membership level

points earnt.

Do my points expire each year?

Yes. All points expire on Midnight on the 31st

of December unless you are in the Diamond or

Diamond Exclusive tier level.

At the end of the year when my points

expire, will I go back to Ruby Level?

No. Even though Pay by Points will expire for

some members, you will stay on your level based

on points you have earnt in the last 3 rolling

months.

If I spend my points, will it drop me down

a level?

No. Levels are based on points earnt, not points

spent or current points balance on your card.

How does the 10%, 25% & 50% dis-

counts work?

Depending what level you are on, you may be enti-

tled to loyalty discounts at the Bar. This discount is

for your use only as a member in that particular

reward level. The discount can not be applied

while using any other coupons, discounts or sav-

ings. ie you can not use a Birthday voucher and

have the discount applied to the purchase.

Can I opt out of the program?

Yes. If you do not wish to participate in the re-

wards program, ask for an opt out form avail-

able from reception and we can remove you

from the program.

Will the Program and its benefits

change?

Yes. Our Program will change over time to offer

our members the best in Loyalty Rewards we can

offer.

Where can I get more information?

You can ask our friendly staff at any time if you

have any further questions .

Page 6: Bribie Bowls Club VIP CLUBbribiebowls.com/wp-content/uploads/2014/12/loyalty-rewards-FINAL … · point of sale terminals throughout the Club. 7. It is the responsibility of the Member

1. The Loyalty Rewards Program is only

available to Financial Members of the

Bribie Island Bowls Club

2. Management reserves the right to im-

pose restrictions of the Bribie Island

Bowls Club loyalty rewards program at

any time and at their discretion.

3. Daily Beverage redemption must be done

in person by the member and the as-

signed Membership Card must be pre-

sented. Photo ID may also be requested.

4. Reward discounts can not be used or ap-

plied with any other offer, discounts or

coupons. Discounts are to be only used

for the card holder and not used for pur-

chasing items for an entire table of pa-

trons.

5. Reward Points are earned and must be

redeemed within the same Calendar

year.

6. To accumulate Reward Points, the Mem-

ber must have their membership card in-

serted into the gaming machine while

playing and also present their member-

ship card when making purchases at the

point of sale terminals throughout the

Club.

7. It is the responsibility of the Member to

ensure their Membership Card is prop-

erly inserted into a gaming machine and

is earning rewards Points.

8. Different accrual rates and redemptions

may apply for the tiered loyalty levels.

Your actual points do not effect your

level points.

9. Management will not be liable for any

unauthorised use of a Members Member-

ship Card and the subsequent accumula-

tion of redemption of Reward points.

10. Bribie Island Bowls Club is not responsi-

ble for any lost or stolen Membership

Cards.

11. Bribie Island Bowls Club reserves the

right to correct any balance of Reward

Points resulting from malfunction, opera-

tion error, fraud and / or other causes.

12. In the event of a Members death, Re-

wards points accrued on their card re-

main the property of Bribie Island Bowls

Club.

13. In the event of a Members death or can-

cellation of their membership, any un-

used Reward Points will be forfeited.

14. Participation in the Rewards Program in-

dicated acceptance of the Terms and

Conditions.

15. Management reserved the right to

amend the conditions of the loyalty pro-

gram.

16. The rewards program membership, pro-

motions and benefits may be revised and

altered at any time without prior notice

made by the Bribie Island bowls Club.

17. In the event the Rewards program

ceases to operate all benefits will be

cancelled with 30 days of issuing a no-

tice to members.

Page 7: Bribie Bowls Club VIP CLUBbribiebowls.com/wp-content/uploads/2014/12/loyalty-rewards-FINAL … · point of sale terminals throughout the Club. 7. It is the responsibility of the Member

DISCLAIMER

Bribie Island Bowls Club supports the responsible service of Gaming. Promotions open to Mem-

bers only.

The information on this page is not intended for persons under the age of 18 years or patrons

excluded from gaming.

Page 8: Bribie Bowls Club VIP CLUBbribiebowls.com/wp-content/uploads/2014/12/loyalty-rewards-FINAL … · point of sale terminals throughout the Club. 7. It is the responsibility of the Member

Loyalty Rewards Program