bringing the benefits of the online experience into the store
DESCRIPTION
Web applications, mobile technology and social networking sites have offered retailers new outlets to drive customer loyalty and engagement. However, the brick-and-mortar store still drives the majority of retail purchases. In order to create a more compelling in-store customer experience, best-in-class merchants are implementing interactive technologies within the fours walls of the store. Digital applications and technologies drive engagement, education and conversion, while delivering on the need for a consistent cross-channel brand experience. This session will offer best practices on how retailers can use virtual sales assistance and other interactive tools and to make the store the star of all cross-channel strategies.TRANSCRIPT
Bringing The Benefits Of The Online Experience
Into The Store
Presented by Session sponsored by
#CCSeries12
About CCS
8-part series (June 11-21)
Sessions covering Mobile,
Social, In-Store, X-
Channel, and more
www.retailtouchpoints.com/connected-consumer
Featuring industry
analysts and consultants
Free for Retail executives
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Today’s Panelists
Christopher Krywulak
President and CEO
iQmetrix
Alicia FiorlettaAssociate Editor
Retail TouchPoints
MODERATOR
Kris ParkerDirector of Brand
and Marketing
Jump.ca
Tate FisherChief Creative Officer
Katalyst Group
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www.retailtouchpoints.com/connected-consumer
View the on-demand
session on BrightTALK
Thank You For Your Interest In The Connected Consumer Series