Brittany McDonaldAddress: 306 Thompson Street Phone: (412)-916-3211 E-mail: brittanymcdonald99@yahoo.com Bridgeville, PA 15017

Education:West Virginia University Location: Morgantown, WVBA Communication Studies (Health Communication), May 2015

School Accomplishments: Aided in the development of Continuing Education Programs for Stand Alone Health Care Facilities for the National

Institute for Occupational Safety and Health (NIOSH) January, 2015-May, 2015 Phi Sigma Theta National Honors Society Member September, 2013-Present The National Society of Collegiate Scholars February, 2013-Present National Society of Leadership and Success Member, Sigma Alpha Pi, at West Virginia University January 2013 Golden Key International Honour Society Member August, 2012-Present Certificate of Recognition for Academic Scholarship at West Virginia University May, 2011 Overall GPA 3.432 Major GPA 3.525

Communication Work Experience:Victoria’s Secret Sale and Support Generalist – Bethel Park, Pennsylvania May 2015- Present

Provide company with a qualified, customer service representative Promote effective customer and associate communication with clear, concise, and articulate mannerisms Maintain a professional and reliable presence and positive, working environment Greet and welcome customers Provide customers with reliable information pertaining to merchandise Take payments, resolve billing issues, handle returns, answer the phone, implement floor sets, clean, restock, etc. Support sales staff, supervisors, and managers

Communication Work & Leadership Position:Dance Instructor – Morgantown, West Virginia August 2011-May 2015

Instruct students (ages 3-adult) on a wide variety of dance styles and techniques Facilitate learning and growth environment Provide mentor and leadership qualities to younger students

Volunteer/Shadowing Work:Canonsburg General Hospital of Pittsburgh, PA June 2013

Observed inpatient, Occupational Therapy care for older adults in a hospital setting Approximately 32 hours of volunteer experience

The Children’s Institute of Pittsburgh, PA May 2013 Observed outpatient, Occupational Therapy care for children in a hospital and school setting Approximately 33 hours of volunteer experience

Skills Knowledge and experience in computer technology (Microsoft Word, PowerPoint, Excel, LinkedIn, social media, etc.) Effective public speaking, interpersonal communication, multitasking, and organizational skill set Customer focused and works well with others Health communication- continuing education / Spanish speaking- continuing education