VIPPriority

Service Club

11 Comfort StreetRochester, NY 14620

Phone: (585) 232-5555Fax: (585) 232-7827

Ryanservice.com

MissionStatement

Objective

At Ryan Plumbing, Heating, Air Conditioning, and Fire Protection,

we strive to offer products and services of the highest quality to both our residentialand commercial customers. Our promiseof 24-hour emergency service will alwayshold true. Our professionally trained andcertified technicians will always be ready

to handle the toughest of jobs.

To sustain growth and continue toestablish a solid customer base while

providing the highest quality professional services at all times.

Ryan’s your guy!

• VIP Priority Service Plan holders are our top priority. Should you ever need emergency service, you’ll be sure to get it quickly. • All plans provide increased operational efficiency. You’ll get more for your energy dollar. • The likelihood of emergency calls will be reduced. We’ll correct minor problems before they turn into major problems. • Prolong the effective life of your equipment through regularly scheduled tune-ups, professional cleanings and safety inspections.• Our professionally trained technicians know how to service all makes of heating, cooling and plumbing equipment. We employ skilled, neat and personable individuals that you will be happy to invite in to your home.

Features and Benefits

Terms ofAgreement

Technician Name:____________________

• Equipment must meet operational standards, in order to qualify. • Priority service plans start on the date they are purchased. • The plans expire two years after the purchase date. • All plans are subject to technician approval.• Transferable options are available for homeowners.

VIP Priority Service Plans

□Option 1

□Option 2

□Option 3

• 24/7 priority service

• No diagnostic fee or overtime charges on heating and cooling items

• No charge for parts and labor on heating and cooling items*

• One maintenance trip per year for each piece of covered equipment

• 25% discount on heating and cooling items that are not covered by service plans*

Customer Copy - Pricing does not include tax

• 24/7 priority service

• Half off diagnostic fees on heating and cooling items

• 15% off of parts and labor on heating and cooling items

• One maintenance trip per year for each piece of covered equipment

(ONLY Ryan installed equipment under manufacturer warranty)

• 24/7 priority service

• No diagnostic fee or overtime charges on heating and cooling items

• No charge for parts and labor on heating and cooling items*

• One maintenance trip per year for each piece of covered equipment

• 25% discount on heating and cooling items that are not covered by service plans*

*These items are not covered by service plans• Refrigerant• Electric service to equipment (breaker and wire)• Out of warranty compressors• Out of warranty coils• Out of warranty heat exchangers• Act of god (flood/lightning strike/fire)• Out of warranty items for repair (labor is included)

Expiration Date: _______________

Two Year Duration

Furnace□ A/C□ Boiler□ H2O Heater□Furnace and A/C□ Humidifier□ Media Filter□

Select the items below that you want included in your plan.

What’s included?

Furnace:• Inspect equipment for safety and proper performance.• Check all electrical connections for corrosion and/or wear. • Clean and vacuum unit. • Check temperature rise, gas pressure, CO levels and heat exchanger. • Clean and inspect the condensate drain or pump.

H2O Heater:• Inspect equipment for safety and proper performance.• Check all electrical connections for corrosion and/or wear. • Flush and drain tank• Clean and vacuum burner• Clean thermocouple• Inspect and clean screens on intake air filter• Inspect boiler drain and relief valve

Heating andAir Conditioning

Air Conditioner: • Inspect equipment for safety and proper performance. • Check all electrical connections for corrosion and/or wear. • Clean and wash the unit. • Check temperatures for proper operation. • Check fan operation.

VIP Priority Service Plans

□Plumbing Service Plan

Two Year Duration

Customer Copy - Pricing does not include tax Expiration Date: _______________

Plumbing

• 24/7 priority service

• Half off diagnostic fees on plumbing items

• 15% off parts and labor on plumbing items

• One maintenance trip per year for each piece of covered equipment

• Whole home plumbing inspection

- inspect bathrooms

- inspect kitchen

- inspect outside of home

- inspect basement

- inspect utility and laundry areas

- check drainage for flow

- visually inspect leaking or potential problem areas

• H2O heater inspection

• Main water supply pressure test

• Inspect and adjust water supply pressure reducing valves

• Sump pump inspection

• Home sewage ejector system inspection

• Treat all sinks with BIO Clean Enzyme

*These items are not covered by service plans• Electric service to equipment (breaker and wire)• Out of warranty H2O heaters• Out of warranty sumps pumps• Repair to sewer lateral and branch lines due to age and condition• Act of god (flood/lightning strike/fire)• Out of warranty items

Options are available forbackflow tests.