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    FORMULATION PROCESS

    STRATEGIC ANALYSIS AND CHOICE

    Strategic analysis and choice is the step in the strategic management process wherebymanagers consider alternatives strategies and choose those that the firm will pursue.

    This step usually involve the choice of a corporate- level strategy identifying the business thatthe firm will be involved in and then the choice of the competitive strategy that each of the

    business will pursue

    Corporate Strategy Analysis an !"oi!e

    The analysis and choice of corporate strategy varies according to the complexity of the

    business involved.

    For firm that are predominantly in one line of business, corporate strategy is concerned withdeciding whether to concentrate solely on that line of business or to become involved in otherlines of business that are either related or unrelated to it.

    For firm that are already involved in several line of business, corporate strategy is concernedwith deciding whether to increase the resource committed to the current line of business andwhether to become involved in other lines that are either related or unrelated to them

    The challenge for corporate strategist using this perspective is to decide when the corporateconditions for movement to a new strategy.

    Strategists in single- business or dominant business firm face a choice among 1 grandstrategies as they see! strategy alternatives that offer a strong fit with a firm"s overallsituation. #e shall loo! at two ways of analy$ing this situation fit.

    Gran Strategy Sele!tion Matri#

    %ne valuable guide to the selection of a promising grand strategy is the matrix shown inFigure 1 below

    Fig$re %

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    Gran Strategy Sele!tion Matri#

    %vercome#ea!nesses

    Turnaround or retrenchment vertical integration&ivestiture 'onglomerate diversification(i)uidation

    *nternal +xternalredirected 11 1 ac)uisition

    resources or merger for

    within the 111 1 resourcefirm capability

    'oncentrated growth /ori$ontal integration0ar!et development 'oncentric diversification

    roduct development 2oint venture*nnovation

    0aximi$eStrengths.

    The basic idea underlying the matrix is that two variables are of central concern in theselection process3 1 the principal purpose of the grand strategy and

    the choice of an internal or external emphasis for growth and4 or profitability.

    *n the past, planners were advised to follow certain rules or prescriptions in their choice of

    strategies.

    5ow, most experts agree that strategy selection is better guided by the conditions of the planning period and by company strengths and wea!nesses.

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    *t should be noted, however, that even the early approaches to strategy selection sought tomatch a concern over internal versus external growth with a desire to overcome wea!nesses ormaximi$e strengths.

    The same considerations led to the development of the grand strategy selection matrix.

    6 firm in )uadrant *, with 7all its eggs in one bas!et8 often views itself as over committed to a particular business with limited growth opportunities or high ris!s.

    %ne reasonable solution is vertical integration , which enables the firm to reduce ris! byreducing uncertainty about inputs or access to customers.

    6nother is conglomerate diversification, which provides a profitable investment alternativewithout diverting management attention from the original business.

    /owever, the external approaches to overcoming wea!nesses usually result in the most costlygrand strategies.

    6c)uiring a second business demands large investments of time and si$able financialresources.

    Thus, strategic managers considering these approaches must guard against exchanging one setof wea!nesses for another.0ore conservative approaches to overcoming wea!nesses are found in )uadrant **.Firms often choose to redirect resources from one internal business activity to another.

    This approach maintains the firm"s commitment to its basic mission, rewards success, andenables further development of proven competitive advantages.

    The least disruptive of the )uadrant ** strategies is retrenchment, pruning the current activitiesof a business.

    *f the wea!nesses of the business arose from inefficiencies, retrenchment can actually serve as

    a turnaround strategy that is, the business gains new strength from the streamlining of itsoperations and the elimination of waste.

    /owever, if those wea!nesses are a ma9or obstruction to success in the industry and the costsof overcoming them are unaffordable or are not 9ustified by a cost-benefit analysis, theneliminating the business must be considered.

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    Divestiture offers the best possibility for recouping the firm"s investment, but evenliquidation can be an attractive option if the alternatives are ban!ruptcy or an unwarranteddrain on the firm"s resources.

    6 common business adage states that a firm should build from strength. The premise of thisadage is that growth and survival depend on an ability to capture a mar!et share that is largeenough for essential economies of scale.

    *f a firm believes that this approach will be profitable and prefers an internal emphasis formaximi$ing strengths, four grand strategies hold considerable promise.

    6s shown in )uadrant ***, the most common approach is concentrated growth, that is, mar!et penetration.

    The firm that selects this strategy is strongly committed to its current products and mar!ets. *tstrives to solidify its position by reinvesting resources to fortify its strengths.

    Two alternative approaches are market development and product development. #ith thesestrategies, the firm attempts to broaden its operations.

    0ar!et development is chosen if the firm"s strategic managers feel that its existing productswould be well received by new customer groups.

    roduct development is chosen if they feel that the firm"s existing customers would beinterested in products related to its current lines. roduct development may also be based ontechnological or other competitive advantages.

    The final alternative for )uadrant *** firms is innovation . #hen the firm"s strengths are increative product design or uni)ue production technologies, sales can be stimulated byaccelerating perceived obsolescence. This is the principle underlying the innovative grandstrategy.

    0aximi$ing a firm"s strengths by aggressively expanding its base of operations usually

    re)uires an external emphasis.

    The preferred options in such cases are shown in )uadrant * . Horizontal integration isattractive because it ma!es possible a )uic! increase in output capability.

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    0oreover, in hori$ontal integration, the s!ills of the managers of the original business areoften critical in converting newly ac)uired facilities into profitable contributors to the parentfirm< this expands a fundamental competitive advantage of the firm its management.

    'oncentric diversification is a good second choice for similar reasons. =ecause the originaland newly ac)uired businesses are related, the distinctive competences of the diversifying firmare li!ely to facilitate a smooth, synergistic, and profitable expansion.

    The final alternative for increasing resource capability through external emphasis is a 9ointventure.

    This alternative allows a firm to extend its strengths into competitive arenas that it would behesitant to enter alone.

    6 partner"s production, technological, financial, or mar!eting capabilities can reduce thefirm"s financial investment significantly and increase its probability of success.

    Mo el o& Gran Strategy Cl$sters .

    6 second guide to selecting a promising grand strategy is shown in Figure .

    The figure is base on the idea that the situation of a business is defined in terms of the growthrate of the general mar!et and the firm"s competitive position in that mar!et.

    #hen these factors are considered simultaneously, a business can be broadly categori$ed inone of four )uadrants3

    * Strong competitive position in a rapidly growing mar!et,** #ea! position in a rapidly growing mar!et,*** #ea! position in a slow-growth mar!et, or* Strong position in a slow-growth mar!et.

    +ach of these )uadrants suggests a set of promising possibilities for the selection of a grand

    strategy.

    FIGURE '

    Mo el o& Gran Strategy Cl$sters(

    >

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    ?apid mar!et @rowth

    1. 'oncentrate growthA 1. ?eformulation ofconcentrated growthA

    . ertical integration . /ori$ontal integration

    :. 'oncentricdiversification :. &ivestiture

    ;. (i)uidation

    Strong 1 11 #ea! competitive competitive

    position 1 111 position

    1. 'oncentric 1. Turnaround ordiversification retrenchment

    . 'onglomerate . 'oncentric diversification diversification

    :. 2oint ventures :. 'onglomeratediversification

    ;. &ivestiture

    >. (i)uidation

    Slow mar!et growth

    Firms in )uadrant * are in an excellent strategic position. %ne obvious grand strategy for suchfirms is continued concentration on their current business as it is currently defined.

    B

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    =ecause consumers seem satisfied with the firm"s current strategy, shifting notably from itwould endanger the firm"s established competitive advantages.

    /owever, if the firm has resources that exceed the demands of a concentrated growth strategy,it should consider vertical integration.

    +ither forward or bac!ward integration helps a firm protect its profit margins and mar!etshare by ensuring better access to consumers or material inputs.

    Finally, to diminish the ris!s associated with a narrow product or service line, a )uadrant *firm might be wise to consider concentric diversification< with this strategy, the firm continuesto invest heavily in its basic area of proven ability.

    Firms in )uadrant ** must seriously evaluate their present approach to the mar!etplace.

    *f a firm has competed long enough to accurately assess the merits of its current grandstrategy, it must determine 1 why that strategy is ineffectual and whether it is capable ofcompeting effectively.

    &epending on the answers to these )uestions, the firm should choose one of four grandstrategy options3 formulation or reformulation of a concentrated growth strategy, hori$ontalintegration, divestiture, or li)uidation.

    *n a rapidly growing mar!et, even a small or relatively wea! business is often able to find a profitable niche.

    Thus, formulation or reformulation of a concentrated growth strategy is usually the first optionthat should be considered.

    /owever, if the firm lac!s either a critical competitive element or sufficient economies ofscale to achieve competitive cost efficiencies, then a grand strategy that directs its effortstoward hori$ontal integration is often a desirable alternative.

    6 final pair of options involves deciding to stop competing in the mar!et or product area ofthe business.

    6 multiproduct firm may conclude that it is most li!ely to achieve the goals of its mission ifthe business is dropped through divestiture.

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    This grand strategy not only eliminates a drain on resources but may also provide funds to promote other business.

    6s an option of last resort, a firm may decide to li)uidate the business. This means that the business cannot be sold as a going concern and is at best worth only the value of its tangibleassets.

    The decision to li)uidate is an undeniable admission of failure by a firm"s strategicmanagement and is thus often delayed to the further detriment of the firm.

    Strategic managers tend to resist divestiture because it is li!ely to 9eopardi$e their control ofthe firm and perhaps even their 9obs.

    Thus, by the time the desirability of divestiture is ac!nowledged, businesses often deteriorate

    to the point of failing to attract potential buyers.

    The conse)uences of such delays are financially disastrous for firm owner because the valueof a going concern is many times greater than the value of its assets.

    Strategic managers who have a business in )uadrant *** and expect a continuation of slowmar!et growth and a relatively wea! competitive position will usually attempt to decreasetheir resource commitment to that business.

    0inimal withdrawal is accomplished through retrenchment< this strategy has the side benefitsof ma!ing resources available for other investments and of motivating employees to increasetheir operating efficiency.

    6n alternative approach is to divert resources for expansion through investment in other businesses.

    This approach typically involves either concentric or conglomerate diversification because thefirm usually wants to enter more promising arenas of competition than forms of integration ordevelopment would allow.

    The final options for )uadrant ** businesses are divestiture, if and optimistic buyer can befound, and li)uidation.Duadrant * businesses strong competitive position in a slow-growth mar!et have a basis ofstrength from which to diversify into more promising growth areas.

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    These businesses have characteristically high cash flow levels and limited internal growthneeds.

    Thus, they are in an excellent position for concentric diversification into ventures that utili$etheir proven acumen.

    6 second option is conglomerate diversification, which spreads investment ris! and does notdivert managerial attention from the present business.

    The final option is 9oint ventures, which are especially attractive to multinational firms.

    Through 9oint ventures, a domestic business can gain competitive advantages in promisingnew fields while exposing itself to limited ris!s.

    Managing Di)ersi&ie Corporate Port&olios

    #hen a single or dominant- business firm is transformed into a collection of numerous businesses across several industries, strategic analysis become much more complex

    %ne of the early methods that attempted to aid corporate strategists in this tas! was the portfolio approach.

    Designing t"e *$siness Port&olio

    @uided by the company s mission statement and ob9ectives, management now. must planits business portfolio-the collection of businesses and products that ma!e up thecompany.

    The best business portfolio is the one that best fits the company s strengths andwea!nesses to opportunities in the environment.

    =usiness portfolio planning involves two steps. First, the company must analy$e itscurrent business portfolio and decide which businesses should receive more, less, or no

    investment.

    Second, it must shape the future portfolio by developing strategies for growth anddownsi$ing. Analy+ing t"e C$rrent *$siness Port&olio

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    The ma9or activity in strategic planning is business portfolio analysis, wherebymanagement evaluates the products and businesses ma!ing up the company.

    The company will want to put strong resources into its more profitable businesses and phase out or drop its wea!er ones.

    0anagement s first step is to identify the !ey businesses ma!ing up the company. Thesecan be called th e strategic business units.

    6 strategic business unit S=H is a unit of the company that has a separate mission andob9ectives and that can be planned independently from other company businesses.

    6n S=H can be a company division, a product line within a division, or sometimes asingle product or brand.

    The next step in business portfolio analysis calls for management to assess theattractiveness of its various S=Hs and decide how much support each deserves.

    0ost companies are well advised to Istic! to their !nittingI when designing their business portfolios.

    *t s usually a good idea to focus on adding products and businesses that fit closely withthe firm s core philosophy and competencies.

    The purpose of strategic planning is to find ways in which the company can best use itsstrengths to ta!e advantage of attractive opportunities in the environment.

    So most standard portfolio analysis methods evaluate S=H"s on two importantdimensions- the attractiveness of the S=H mar!et or industry and the strength of theS=H"s position in the mar!et or industry

    The best !nown portfolio-planning method was developed by the =oston 'onsultinggroup- a leading management consulting firm

    THE BCG GROWTH SHARE MATRIX

    1J

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    ?elative 'ompetitive position mar!et share

    /igh (ow

    /igh0ar!et @rowth?ate (ow

    T"e *oston !ons$lting gro$p approa!"Hsing the =oston 'onsulting @roup ='@ approach acompanv classifies all its S=Hs according to the growth-share matrix shown above.

    %n the vertical axis, market growth rate provides a measure of mar!et attractiveness.

    %n the hori$ontal axis, relative market share serves as a measure of company strength mthe mar!et. The growth-share matrix defines four types of S=Hs3

    Stars. Stars are high-growth, high-share businesses or products. They often need heavyinvestment to finance their rapid growth. +ventually then growth will slow down, andthey will turn into cash cows.

    Cash cows. 'ash cows are low-growth, high-share businesses or products. Theseestablished and successful S=Hs need less investment to hold their mar!et share.

    Thus, they produce a lot of cash that the company uses to pay its bills and to support other

    S=Hs that need investment(

    Question mar s . Duestion mar!s are low-share business units in high-growth mar!ets.They re)uire a lot of cash to hold their share, let alone increase it.

    0anagement has to thin! hard about which )uestion mar!s it should try to build intostars and which should be phased out.

    ST6? DH+ST*%5 06?K

    '6S/'%#

    &%@

    11

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    !o"s . &ogs are low-growth, low-share businesses and products. They may generateenough cash to maintain themselves but do not promise to be large sources of cash.

    %nce a company has classified its S=Hs, the company must determine what role each will play in the future.

    %ne of four strategies can be pursued for each S=&. The company can invest more in the business unit in order to build its share. %r it can invest 9ust enough to hold the S=H sshare at the current level.

    *t can harvest the S=H, mil!ing its short-term cash flow regardless of the long-termeffect.

    Finally, the company can divest the S=H by selling it or phasing it out and using the

    resources elsewhere.

    6s time passes, S=Hs change their positions in the growth-share matrix. +ach S=H has alife cycle.

    0any S=Hs start out as )uestion mar!s and move into the star category if they succeed.They later become cash cows as mar!et growth falls, then finally die off or turn into dogstoward the end of their life cycle.

    The company needs to add new products and units continuously so that some of themwill become stars and, eventually, cash cows that will help finance other S=Hs.

    ,"at -e"a)ioral &a!tors an !onsi erations !an a&&e!t strategi! !"oi!es.

    1. ?ole of current strategy - #ho has an interest in maintaining the status )uoL. &egree of the firm s external dependence - 6re we dependent on another firmL for whatL

    %rgani$ational dependence refers to the ability of managers to influence the actions ofcustomers and suppliers.

    The lower the influence of managers on customer and supplier actions, the greater theorgani$ational dependence on customers and suppliers.

    For example, a company with a single ma9or customer is often very dependent on thatcustomer for future sales.

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    :. 0anagement attitudes toward ris! - 'an we afford a lossL how muchL;. *nternal political considerations - #ho is involved in the decisionL 6re there any hidden

    agendasL>. Timing issues

    o time constraints - #hen do we need to ma!e a decisionLo when action should occur for maximum impact - #hen should we ta!e actionLo planning time hori$on - #hat is an appropriate planning hori$onL

    B. 'ompetitive reaction - /ow will our competitors react to our proposed actionL

    Strategy C"oi!e Criteria

    1. Consistent . *s the proposed strategy consistent with the organi$ation s environment,internal capabilities and characteristics, available resources, and ris! preferencesL

    . Goal/Dire!te . *s the strategy aimed at clearly identified goalsL

    :. Appropriate Ti0ing . &oes the strategy appear to have appropriate timing relative tocompetitors and does it minimi$e action conflictsL

    ;. Fle#i-le . &oes the strategy allow sufficient flexibility to deal with competitorsresponses and environmental changesL

    >. Strong S$pport . *s the company s leadership committed to the strategyL

    General Criteria &or E)al$ating Strategies

    6cceptability test examines the attitudes that ma9or sta!eholders will have toward the

    proposed strategy. +conomic feasibility test focuses on returns and costs in both the short and long-term. %perational ris! refers to the possibility that new strategies and plans will fail. #or!ability test determines if the strategy will wor!

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