building an enterprise startup - arcweb...
TRANSCRIPT
QTrak is a package tracking infrastructure for large scale internal mail systems. It utilizes the power
and accessibility of the iOS platform as well as traditional package scanning tools. The product was
concepted by Neopost founder Gary Shank in 2013.
THE CLIENT
Having sold his previous mailroom distribution company to Neopost, QTrak founder, Gary Shank
knows mailroom services. He identified a significant demand for fast mobile and accurate
electronic package processing and record-keeping—particularly amongst large companies and
universities that have significant mailroom operations. These organizations needed to make sure
not a single package was missed. And that meant they needed to keep accurate records of
package arrivals, routes, and deliveries.
THE PROBLEM
Arcweb Technologies got to work employing its rapid prototyping methodology. We progressively
designed, implemented and deployed a working solution at weekly intervals. After only a few
weeks, QTrak started to take shape and we were testing it on packages.
To make a more versatile product Arcweb Technologies customized the iPhone camera to decode
the widely used Code 128 barcodes and created an ergonomic workflow, allowing QTrak users to
generate barcodes from either the mobile app or on the web. By implementing each carrier
barcode algorithm inside QTrak (e.g. UPS, Fedex, and USPS), the system was able to recognize
and tag the shipping labels using the QTrak Pro barcode scanner or the iPhone camera.
QTrak had to communicate with industry standard printers to generate labels containing scannable
barcodes from both the PC and mobile devices. Arcweb Technologies integrated the QTrak
platform with the Dymo Label Writer 4XL—specifically its Javascript Dymo Label Framework—to
enable printing from the web client accompanying the mobile scanners. For printing on-the-go,
Arcweb Technologies integrated the Zebra QLn 420 wireless printer to QTrak utilizing the
Zebralink Utility and Software Development Kit (SDK) for Apple iOS devices.
In order to synchronize events such as routing and package delivery, Arcweb Technologies utilized
the cloud-based storage backend CloudMine. CloudMine enabled Arcweb to model the events,
user permissions, and transactions across all major browsers including Chrome, Safari, Firefox and
IE7+.
OUR APPROACH
Building an Enterprise Startup - Fast
CASE STUDY/ QTrak
After just four months of close collaboration, rapid prototyping and regular product demonstrations
with the Arcweb design and development team, Shank now had the enterprise logistics product he
needed: an iPhone/iPod touch app with a robust web presence to manage packages in real time.
QTrak is now in enterprise and university mailrooms across the country. To date, Arcweb has built
seven iterations of QTrak, each time developing for new features based on customer demand.
THE RESULTS
QTrak is a package tracking infrastructure for large scale internal mail systems. It utilizes the power
and accessibility of the iOS platform as well as traditional package scanning tools. The product was
concepted by Neopost founder Gary Shank in 2013.
THE CLIENT
Having sold his previous mailroom distribution company to Neopost, QTrak founder, Gary Shank
knows mailroom services. He identified a significant demand for fast mobile and accurate
electronic package processing and record-keeping—particularly amongst large companies and
universities that have significant mailroom operations. These organizations needed to make sure
not a single package was missed. And that meant they needed to keep accurate records of
package arrivals, routes, and deliveries.
THE PROBLEM
Arcweb Technologies got to work employing its rapid prototyping methodology. We progressively
designed, implemented and deployed a working solution at weekly intervals. After only a few
weeks, QTrak started to take shape and we were testing it on packages.
To make a more versatile product Arcweb Technologies customized the iPhone camera to decode
the widely used Code 128 barcodes and created an ergonomic workflow, allowing QTrak users to
generate barcodes from either the mobile app or on the web. By implementing each carrier
barcode algorithm inside QTrak (e.g. UPS, Fedex, and USPS), the system was able to recognize
and tag the shipping labels using the QTrak Pro barcode scanner or the iPhone camera.
QTrak had to communicate with industry standard printers to generate labels containing scannable
barcodes from both the PC and mobile devices. Arcweb Technologies integrated the QTrak
platform with the Dymo Label Writer 4XL—specifically its Javascript Dymo Label Framework—to
enable printing from the web client accompanying the mobile scanners. For printing on-the-go,
Arcweb Technologies integrated the Zebra QLn 420 wireless printer to QTrak utilizing the
Zebralink Utility and Software Development Kit (SDK) for Apple iOS devices.
In order to synchronize events such as routing and package delivery, Arcweb Technologies utilized
the cloud-based storage backend CloudMine. CloudMine enabled Arcweb to model the events,
user permissions, and transactions across all major browsers including Chrome, Safari, Firefox and
IE7+.
OUR APPROACH
Building an Enterprise Startup - Fast
CASE STUDY/ QTrak
After just four months of close collaboration, rapid prototyping and regular product demonstrations
with the Arcweb design and development team, Shank now had the enterprise logistics product he
needed: an iPhone/iPod touch app with a robust web presence to manage packages in real time.
QTrak is now in enterprise and university mailrooms across the country. To date, Arcweb has built
seven iterations of QTrak, each time developing for new features based on customer demand.
THE RESULTS
[email protected]@arcwebtech.com
Arcweb Technologies234 Market St, 5th Fl.Philadelphia, PA 19106
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